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Tire Inventory & Purchasing SystemFunctional Specifications
Version: 2.22
E nhancement: TIPS Workstation Authentication Process
Description: All TIPS users are required to authenticate their workstation(s) in order to access TIPS. This will eliminate the 90-day password reset.
Customer Instructions
Page Name:
Is User Authrorized?
User Logs in to TIPS
Access to TIPS Granted
TIPS Sends User an Email (A)
Does User Click Link in
Email?
Yes
Yes
TIPS Message A:
Please authorize this workstation to access TIPS. This will eliminate the need to reset your password every 90 days. You can authorize this computer by clicking the link on the email sent to [customer’s email address] from tci[###][email protected]. If you do not have time to complete this authorization today, or the above email address is not correct, please click “remind me next time.” You can find your email address within the User tab in the Admin section. Contact your store’s TIPS administrator if needed.Note: You have [X] days to authorize TIPS on this workstations. Please contact TCi at [DC phone] to continue the 90-day password reset policy.
No
Does User Click Remind
Me Next Time?
Is Authorization
Deadline Expired?
Yes
Temporary Access to TIPS Granted
No
TIPS Pop-Up Message B (after logging in):
Reminder: Please authorize this workstation before [date]. This will eliminate the need to reset your password every 90 days. You can authorize this computer by clicking the link found in the message sent to your email address.
If your email address was incorrect, you can correct it today and wait to receive another email on [date]. For immediate assistance, please contact your TCi representative.
Yes
Does User request
another Email?
Does User Click Link in
Email?
Does User Click Link to enter key?
No YesDoes User
Click Remind Me Next Time?
No
User clicks Auth. Key from previous
email.
Yes
No
Is this the first attempt? Yes
No
TIPS Message C:This is the last chance to authorize this workstation! A final authorization key has been sent to your email account listed on your User Profile. If you did not receive it, please contact your local TCi representative at [DC phone] for login assistance. We apologize for any inconvenience this may cause.
No
User does not access TIPS
No
Access to TIPS Granted
Yes
User does not access TIPS
Is Authorization
Deadline Expired?
Yes
Temporary Access to TIPS Granted
No
Yes
No
User calls TCi CSR for
assistance.
User clicks Auth. Key from new or previous email.
Preferred path to authentication.This will take mere seconds with access to email.
Page 1
Fig. 1: Flowchart to Authentication
2 TCi CSR will assist customer by either setting them back up with 90-day terms on their password or helping them remove the cookie from Tire Centers, LLC.
1 It is critical that you have a valid email address listed on your User Profile in order to complete the authentication process!
A unique authentication key willl be sent to your email address and must be clicked to authenticate the workstation(s).
If your email account cannot be accessed on the workstation to be authenticated, the email can be forwarded to a different email address or the authentication key can be manually entered into your browser’s address bar on your workstation(s).
If your email address is incorrect, you can override the authentication for 14 days and correct your email address. A second email will be sent to you on the last day.
If authentication cannot be completed after 14 days or you do not want to authenticate the workstation, your only option is to remain on the 90-day password reset cycle. This can be set-up by the local CSR.
Authentication Flowchart
Page Name:
Fig. 2: TIPS Login Screen
Fig. 3: Authentication Request Message
1 Enter your User Name & Password; Click ‘Submit.’ This will send an email to you containing the authentication key.
2 This message will appear directing you to your email.
Note: Click ‘Override’ only if your email address is incorrect. If the email is incorrect, you can click ‘Override’ to login and correct it You can then either wait until the last day of the authentication period to recieve a second email or remove the Tire Centers cookie from your browser to receive the email upon your next login attempt.
TIPS Login Screen showing workstation authentication Page 2
Rollout Schedule:Accounts ending in 0 or 1: August 5Accounts ending in 2 or 3: August 19Accounts ending in 4 or 5: September 2Accounts ending in 6 or 7: September 16Accounts ending in 8 or 9: September 30
Page Name:
Fig. 4: Email message sent to the User’s email account
Fig. 5: Confirmation Message.
1 Click the proprietary blue link (or copy and paste it into a browser window). If needed, the email can be forwarded to an email address that can be accessed by the desired workstation(s). Although this link is unique to your user ID, it does not expire.
2 This confirmation message will appear after clicking the blue link in the email. Click ‘Login’ to return to the login screen (Fig. 2). This completes the workstation authentication process.
TIPS Password Recovery Screens
(Note: the blue link displayed above is invalid)
Page 3
Page Name:
1 In order for the TIPS workstation authentication tool and the password recovery tool to work, you must ensure you have a valid email address in your User Profile located in the ADMIN section of TIPS.
2 A second Email address is used to send an order confirmation to a different person (owner or bookkeeper). See Email notification setting below.
3 ’Email notification’ refers to order confirmation. The email addresses you enter on this screen will only be used for password recovery and order notification.
Note: Refer to the TIPS User Guide on the TIPS Help page to access the User Profile. If you do not have access to the ADMIN area, please contact the person at your store that has ADMIN rights to TIPS.
Fig. 6: User Profile Panel
TIPS User Profile Panel Page 4
Page Name:
Fig. 7: Pop-Up Message
1 This pop-up message will appear during the authentication period of 14 days if you clicked ‘Override.’
2 You can delete the Tire Centers cookie from your browser to have TIPS send you a new email upon your next login.
Click HERE for instructions to
delete a cookie from your browser.
TIPS Pop-Up Message Page 5
Page Name:
Fig. 8: Final Notice
1 This message will appear on the last day of the authentication period. You must take action (click the link in the second email or contact TCi) in order to access TIPS.
TIPS Login Screen showing the final message Page 6
