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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Interleges AGM 2014
Working Group 1
Where is the legal profession heading?
John North, RoydsDeirdre Ni Fhloinn, Reddy Charlton
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Overview
Survey Results
Discussion topics:
Case Management Systems Digital dictation Social media and marketing for
law firms
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Survey results
13/16 firms use case management software1 firm provides online client accessOver 50% use collaboration tools/intranet1/3 of firms use online data storage systemsV little outsourcing of document production – some use of voice recognitionWebsite and LinkedIn most popular for online marketing
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Discussion topic 1:
Legal Technology
Procurement of case management systems:
Royds
Reddy Charlton
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Reddy Charlton case study
2013: Moved to Citrix server and upgraded all PCs to thin clients2014: Case Management SystemVarious products on the market – strengths and weakness
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Discussion topic 2: Digital Dictation
Only 2 firms in our survey outsource typing
None use encryption software for smartphone dictation
1/3 use voice recognition software, incl. Dragon
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Digital Dictation in Reddy Charlton
Security measures -
Stored on our servers
Conflict checks
Confidentiality agreements
A move to digital dictation
Service provider –
how it works?
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Discussion topic 3:
Social Media and Marketing for Law Firms
Google +WebsitesTwitterLinkedInFacebookSharepoint
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Google +
What is it?
How can lawyers use it?
https://plus.google.com/+Longwelllawyers/posts
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
“Fewer than 5% of partners in big law firms use Twitter. I say to them, with 500,000,000 users, are you waiting for it to take off?”
- Richard Susskind
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Collaboration tools
SharepointHuddleTibbrBasecamp
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Forbes:
•Use a picture: profiles with pictures are viewed 7 times more often than blank ones
•Use the right picture
•Update your status
•Include a personal note with your connection request, particularly if you are connecting to someone you haven’t met
•Tailor your settings
•Include a summary in your profile.
Should law firms use Facebook?
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Case Studies Interleges member firm websites:-
http://www.elmeouchi.com/index.aspx http://www.ictemlegal.com/index.php http://www.delphi.se/en/
Twitter - https://twitter.com/roydsllp
LinkedIn - http://www.linkedin.com/company/philippe-&-partners
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REDDYCHARLTON.IE
REDDYCHARLTON.IE
Law Society of Ireland – Social Media Campaign Objectives:
Better representation; More regular communication; More active defence of the reputation of the profession
How? Twitter, LinkedIn, Facebook and Google + Up to the minute information More efficient response time to queries Provides a forum for discussing areas of interest with
colleagues