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8/3/2019 TM - strategy2
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Management of Technology
M. Tech in Technology Management
Dept. of Futures Studies
University of Kerala
N.K. Ajith Kumar
Consultant, Jeeth Consulting
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Business Strategy and Technology
Strategy Business competitiveness is no longer a matter of choice but is a
matter of survival in the global marketplace
Achieving organizational goals and competing successfully, intimes of fast changing business environments, require the
development of sound strategies
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Strategy
Strategy involves envisioning and planning for the future Means by which the organizational objectives will be achieved
Represents a broad formula of how an organization intends tosucceed
Details a plan that needs to be followed to compete and win Entails defining goals, setting action plans to execute specific
tasks, and following up on accomplishments to ensure thatobjectives have been met
Strategy is to think about what should be done regardless of
what have been done
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Strategic Management
A process consisting of three important and interrelatedcomponents
Strategic planning Strategic vision setting
Strategy formulation
Strategizing – envisioning, brainstorming for ideas Strategic implementation
Details actions that need to be followed
Designate functional units responsible for implementingoperational actions
Tactics and systematic planning Strategic evaluation
Performance measures
Feedback mechanisms
Continuous improvement
Organizational learning
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Strategizing Envisioning
Brainstorming for ideas Thinking about the future
Analyzing existing conditions in society, the industry and themarket place
Strategizing should result in a vision, a mission and a set of objectives that will set the direction of the organization
The planning process charts the path to the objectives and thesystems that will follow-up on performance
If managers spend more time on planning than on strategizing,they tend to lose sight of what they should be doing as opposedto what they have been doing
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Strategizing Strategizing is distinguished from planning by the degree of
innovation included tin the strategy (Hamel, 1996)
Planning is about programming, not discovering
A company that performs strategic planning as a routine exercise without periodically questioning its directions or pursuing
innovative approaches can become stagnant and may lose itscompetitive edge
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Formulation of Strategy
Formulation of Strategy requires a core and operating units toexecute the strategy
The core of the strategy is based on the mission, the vision andthe objectives and goals that need to be realized
The operational units of an organization execute the strategy according to established policies
They may be divided by function or by group of functions as setup by the organizational structure
A B
F C
E D
Mission, vision,
objectives and
goals
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Formulation of Strategy
Strategic management is a critical undertaking that involvesformulating, implementing and evaluating cross-functionaldecisions that enable an organization to achieve its objectives
Central to the formulation of a strategy is the existence of a
vision and mission for the business A business is defined by its mission, not by its name, status, or
articles of incorporation (Drucker, 1974)
A mission statement specifies the reasons for which the businessis established.
“To supply safe, reliable, reasonably prized electric service to itscustomers” – FPL
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Formulation of Strategy
A mission statement provides a foundation for establishinggoals, plans, priorities and work assignments
A mission statement describes an organization’s purpose,customers, products and services, market, philosophy and basic
technology
A vision provides a picture of a different reality for the future
A vision statement of a business answers the question – what do we want to become ?
A vision gives a business direction Also inspires employees to be committed and to work towards
achieving future objectives
“ We want to be the best managed electric utility in the USA” -
FPL
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Context of strategy formulation
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Methods used in strategic analysis
and decision making
The available information required for decision makingand for selecting appropriate strategies is frequently fuzzy
In the business world decision making is an imperfect
process in a highly dynamic environment Even so, strategic planners must still device plans and make
decisions, and these should be made on the basis of knownfacts and the best available information
One approach in this situation is to construct and usedecision-matrix techniques to guide decisions according toa selected set of criteria
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Product evaluation matrix
Used by 3M company 3Ms philosophy is that any idea is worth pursuing; if the company has
strength or can connect innovation to one of its divisions, the idea isexplored internally. Otherwise, the inventors are encouraged to pursueideas outside the company
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Market-Growth-Market-Share
analysis matrix Popularized by the BCG group
Known as the portfolio matrix because it can be used toanalyze a corporate stockholding portfolio for investmentdecisions
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Market-Growth-Market-Share
analysis matrix
Classifying a company into one of the four categories of thematrix is helpful in deciding on the strategy necessary toimprove its performance
The common business wisdom is to nourish the stars, milkthe cows, get rid of the dogs and nurse the problemchildren
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Strategies to use in conjunction
with a portfolio matrix
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X-Y Coordinate positioning method
The positioning methodology assists in recognizing therelative standing of a company or product with respect to acompetitor
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M-by-N matrix
Can be used as an aid to decision making when decisioncriteria have multiple levels
More refined classification and more decision options
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Market-Technology (M-T) matrix
Used to analyze the technical and marketing competencenecessary for strategic decision making in productinnovation
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Multi-technology, multi-attribute
decision matrix
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Multi-technology, multi-attribute
decision matrix
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Strengths, Weaknesses,
Opportunities, Threats matrix
Analysts can review the factors listed in the SWOT matrixand develop four types of strategies (SO, WO, ST, WT)
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Technology strategy
Technology is at the core of systems designed to satisfy societal and customer needs
Companies are formed to provide a structure and amechanism that facilitate the spinning out of technology to
satisfy those needs The purpose of business strategy is gain a sustainable
economic advantage
The purpose of technology strategy is gain a sustainable
technological advantage that provides a competitive edge The two strategies must be closely intertwined and highly
integrated
The effective TM is based on successfully linking business
and technology strategies
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Technology strategy
Technology strategy is concerned with exploiting,developing and maintaining the sum total of thecompany’s knowledge and abilities
In order to use technology as a competitive weapon,managers must manage it as part of the businesssystem
Technology strategy must be formulated within the
larger context of business planning
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Vehicle for creating wealth
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Core competence
Fundamental concept in the formulation of technology strategy is Core Competence
Inner strength upon which a strategy should be built
Collective sets of knowledge, skills and technologiesthat a company applies to add value for its customers;this is what determines the company’s competitiveness
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Core competence
An organization can be as a bundle of resources, and itis some of these resources that enable the firm toobtain sustainable competitive advantage
Resource: anything which could be thought as astrength or weakness of a given firm; assets which aretied semi-permanently to the firm
Resource vs. capability
Tangible vs. intangible resources Core competence : bundle of skills and technologies
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Core competence
A resource must possess a number of characteristics forbeing source of sustainable competitive advantage
Resource must be valuable
Resource must be rare – differential ability
Resource must be imperfectly mobile Resource must be imperfectly imitable – isolating
mechanisms (casual ambiguity)
No strategically equivalent substitutes
Tacit knowledge “we can know more than we can tell”
Can’t be verbalized (personal knowledge); practical(knowledge about how to do things), context-specific(organization-specific)
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Core competence - Isolating
mechanisms
Casual ambiguity : powerful block on imitation andmobility
Time compression diseconomies : history dependent-
routines, culture, past investments –development timecan’t be compressed
Asset mass efficiencies : initial level of an assetinfluences the pace of further accumulation
Complexity and social complexity :
Specificity :
Codifiability :
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Corporate core competencies
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Technology and core competence
Technology in a company consists of three layers Distinctive technologies – source of sustainable
competitive advantage
Basic technologies – survival technologies
External technologies
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Integration
Vertically integrated corporation : When a corporationowns or has control over all or most of thetechnologies that contribute to producing ormarketing a product
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Boundaries of the integration
decision
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Integration Backward integration : company seeks ownership or
control of its suppliers
Horizontal integration : increased control overproduction competitors
Forward integration: company seeks to controldistribution, retailing and post-manufacturingactivities
Outsourcing
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Linking technology and business
strategies
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Linking technology and business
strategies
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Product-technology-business
connection Breakdown each product or service into its constituent
technologies