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Internet
Data Centre
Officials to ack. and update status
KS-WAN
SMS Gateway
GS SysD2 SysD1 Sys
Citizens to check status
Citizens to check status
Dept2 ServerDept1 Server SMS Server
Application Receiving Module
1 Service requested
2 Name of the Applicant
3Address of the applicant
4 Mobile No
5 Documents submitted
6Application/Documents scrutinized and Acceptable
If non-acceptable, Reasons
1. Form - 1
3. Residence Certificate 2. Hospital Letter
Birth Certificate
Yes No
Submit Exit
Ramesh
Application Status Updation Module
1 ACK No
2 Name of the Applicant
3 Service Requested
4 Type of Status Update
5 If Interim, Details
6 If Final, Result of the request
7 If Rejected, Reasons
Accepted Rejected
Final Interim
Birth Certificate
Ramesh
RD245556678 GO
Update Exit
T3-DBT3-DB
T2-DBT2-DB
T1-DBT1-DB
Data Center
RTO C-DBRTO C-DB
REVENUE C-REVENUE C-DBDB
RDPR C-RDPR C-DBDB
CTO C-DBCTO C-DB
RTO1-DBRTO1-DB
RTO2-DBRTO2-DB
RTO3-DBRTO3-DB
GSC DB
Sl No
Risk Description Mitigation Plan
1 Connectivity Some places may have no/poor connectivity
• Facilitate to have connectivity from any service provider of broadband and data card
• Govt. can interact/pursue with BSNL to provide good connectivity
2 Electricity Power
Power availability is very poor
• Support with addl. UPS/ Battery • Explore the Solar UPS in some places
1 Name of the Department
2 Name of the Service
3 Whom to approach for this service (Designated Officer)?
4 Procedure involved to get this service
5 Form to be submitted to get this service
6 Who are eligible to get this service?
7 Documents to be enclosed with the request
8 Fee/Charges to be paid to get this service
9 Maximum number days to wait to get this service delivered
10 Whom to approach as a appeal (Competent Officer), if the service is not delivered in time or rejected by officer
11 Maximum number of days to wait to get the decision of the Competent Officer
12 Whom to approach as 2nd appeal (Appellate Authority), if the decision of the Competent officer is not acceptable or not implemented
13 Maximum number of days to wait to get the decision of the Appellate Authority
14 Other information, if any
SERVICE RELATED INFORMATIONSERVICE RELATED INFORMATION
Questionnaire on IT Preparedness for implementation of GSC Act
1Name of the Department
2No. of Services identified under GSC Act
3Details of Nodal Officer of the Dept3.1Name
3.2Designation
3.3Mobile No
3.4Email address
4Details of Designated Offices4.1Location of the Designated office District/Taluk/Hobli/GP
4.2No. of Designated Offices in the State
4.3No. of PC/Computer Available in each of these Offices
4.4No. of printers available in each of these offices
4.5Type of internet connectivity available in each of these Offices
4.6No. of hours of UPS battery backup available in each of these Offices
5Details of Competent Offices5.1Location of the office District/Taluk/Hobli/GP
5.2No. of Offices in the State
5.3No. of PC/Computer Available in each of the Offices
5.4Type of internet connectivity available in each of the Offices
5.5No. of hours of UPS battery backup available in each of these Offices
6Details of Appellate Authority6.1Location of the office District/Taluk/Hobli/GP
6.2No. of Offices in the State
6.3No. of PC/Computer Available in each of these Office
6.4Type of internet connectivity available in each of these Office
6.5No. of hours of UPS battery backup available in each of these Office
7Details of e-governance7.1Do you have any e-governance system ?
7.2If yes, then answer following points
a)Whether the services mentioned in the Act are being handled in the e-governance system
b) Is it web based or client-server system ?
c) Whether the back-end processes for the servcies, mentioned in the GSC, are automated ?
d) Name of the Software Development Agency