17
Training and Instructional Design Introduction to Training and Adult Learning Lecture a This material (Comp20_Unit1a) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

Training and Instructional Design - Remote-Learner · PDF file•Data analysis skill •Research skill ... c2004 [cited 2010 Jun 21]. ... Training and Instructional Design Introduction

Embed Size (px)

Citation preview

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

This material (Comp20_Unit1a) was developed by Columbia University, funded by the Department of Health and Human

Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

Introduction to Training and Adult Learning

Learning Objectives

1. Describe what is training (Lecture a) 2. Describe what trainers do (Lecture a) 3. Define the levels of learning per Bloom’s

Taxonomic Domains (Lecture a) – Cognitive, Affective, Psychomotor

4. Describe the characteristics of adult learners and factors that impact training design and learning outcomes (Lecture a)

5. Describe the three basic steps of the training cycle (Lecture a)

6. Describe the five phases of the ADDIE model of instructional design (Lecture a)

2 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Training

3 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

“The extensive training that is required to teach staff and providers to use an EHR

system is one of the larger costs of implementation and an important opportunity for realizing the transformation

in care delivery”

“The extensive training that is required to teach staff and providers to use an EHR

system is one of the larger costs of implementation and an important opportunity for realizing the transformation

in care delivery”

Technology is necessary, but not sufficient, for a successful EHR

implementation

4 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

• WHY? Staff that are knowledgeable and

savvy enough to navigate complexities of

EHR implementation and maintenance is

part of the foundation of successful EHR

implementation

What is training?

5 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Learning that is provided in order to improve performance on the present job (Nadler,

1984)

Learning that is provided in order to improve performance on the present job (Nadler,

1984)

Training is defined as: Training is defined as:

Training is:

6 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Competency Based

Competency Based

Sequential Sequential

Tracked Tracked Evaluated Evaluated

Trainers use a variety of methods to disseminate information

7 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Group Training Group Training

• Diagnosis & Needs Analysis

• Develop training approach

• Program Design

• Materials Development

• Conduct training

• Evaluate training

Individual training Individual training

• Performance coaching

• On-the-job training

• Career counseling

Organizational Development

Organizational Development

• Team Building

• Intergroup meetings

• Brain storming

Who Does the Training?

8 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Vendors Vendors

• Super-users

• Clinician-to-clinician

• One-on-one

In-house In-house

Roles and Competencies of Trainers

9 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Analysis/ Assessment

Analysis/ Assessment

Development

Development

Instructor/ Facilitator

Instructor/ Facilitator

Administrator

Administrator

Roles and Competencies of Trainers

10 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Analysis/ Assessment

• Role industry understanding

• Computer competence

• Data analysis skill

• Research skill

Analysis/ Assessment

• Role industry understanding

• Computer competence

• Data analysis skill

• Research skill

Development

Development

Instructor/ Facilitator

Instructor/ Facilitator

Administrator

Administrator

Roles and Competencies of Trainers

11 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Analysis/ Assessment

Analysis/ Assessment

Development

• Understanding adult learning

• Skills in feedback

• Writing

• Electronic systems

• Preparing objectives

Development

• Understanding adult learning

• Skills in feedback

• Writing

• Electronic systems

• Preparing objectives

Instructor/ Facilitator

Instructor/ Facilitator

Administrator

Administrator

Roles and Competencies of Trainers

12 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Analysis/ Assessment

Analysis/ Assessment

Development

Development

Instructor/ Facilitator

• Adult learning principles

• Skills related to

• coaching

• feedback

• electronic systems

• group processes

Instructor/ Facilitator

• Adult learning principles

• Skills related to

• coaching

• feedback

• electronic systems

• group processes

Administrator

Administrator

Roles and Competencies of Trainers

13 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Analysis/ Assessment

Analysis/ Assessment

Development

Development

Instructor/ Facilitator

Instructor/ Facilitator

Administrator

• Computer competence

• Skills in selecting & identifying facilities

• Cost-benefit analysis

• Project management

• Records management

Administrator

• Computer competence

• Skills in selecting & identifying facilities

• Cost-benefit analysis

• Project management

• Records management

Professional Trainer Organizations

• American Society for Training and

Development

– http://www.astd.org

• iTrain, International Association of

Information Technology Trainers

– http://itrain.org/

14 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Learner

Retention:

Cone of Learning

15 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

what they read

what they read

what they hear what they hear

what they see what they see

what they see and hear together what they see and hear together

what they say or repeat what they say or repeat

what they say, while doing what they are talking about (Hear, See, Say, Do, Teach others)

what they say, while doing what they are talking about (Hear, See, Say, Do, Teach others)

Introduction to Training and Adult Learning

Summary – Lecture a

• Training is key to the successful implementation of an

EHR or changing clinical practice to meet Meaningful

Use criteria

• Training roles include

• Define training needs

• develop training

• Deliver training

• Administration of training programs

• Effective training materials use visuals in conjunction

with text or sound

16

Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a

Introduction to Training and Adult Learning

References – Lecture a References:

1. California HealthCare Foundation, Training Strategies: EHR Deployment Techniques. Retrieved on June 10, 2010

from http://www.chcf.org/publications/2010/06/training-strategies-ehr-deployment-techniques

2. Retrieved on June 10, 2010 from http://www.astd.org

3. Retrieved on June 10, 2010 from http://itrain.org

4. Retrieved on June 10, 2010 from http://www.learning-styles-online.com/

5. http://www4.ncsu.edu/unity/lockers/users/f/felder/public/ILSpage.html

6. Retrieved on June 10, 2010 from http://en.wikibooks.org/wiki/Learning_Theories/Adult_Learning_Theories

7. Clark DR. (2004). Instructional System Design [monograph on the Internet]. Big Dog & Little Dog’s Performance

Juxtaposition; c2004 [cited 2010 Jun 21]. Available from: http://www.nwlink.com/~donclark/hrd/bloom.html

8. Nadler, Leonard (1984). The Handbook of Human Resource Development. New York: John Wiley & Sons.

17 Health IT Workforce Curriculum

Version 3.0/Spring 2012

Training and Instructional Design

Introduction to Training and Adult Learning

Lecture a