Training Wellness Profile Welcome to the. All Roads Lead To The Wellness Profile The Wellness Profile Creates Massive Value And Drives Product Consumption!

TrainingTraining

WellnessWellnessProfileProfile

Welcome to theWelcome to the

All Roads Lead To All Roads Lead To The Wellness ProfileThe Wellness Profile

The Wellness Profile Creates Massive Value And Drives Product Consumption!

Weight Loss Challenges, Smoothie Party Time, and Corporate Nutrition Club Method Of Operations Take First Step Of A Wellness Profile Appointment!

FREE Smoothie Coupons Go To A First Step Mini-Profile At The Counter (See Mini-Profile

Training)

Wellness Profiles Wellness Profiles Lead To Product Consumption Which Leads Lead To Product Consumption Which Leads To Distributors Which Leads To SupervisorsTo Distributors Which Leads To Supervisors

Simple & EasySimple & Easy

What Is A Wellness What Is A Wellness Profile?Profile?A 45 Minute To Hour Sit Down Session With A Retail Prospect Where A Nutrition Coach Walks Through A Full Presentation And Health And Wellness Analysis With A Desired Outcome Of Getting Prospect On A Herbalife Healthy Meal Program.

ConceptsConcepts

Why Conduct A Why Conduct A Wellness Profile?Wellness Profile? Wellness Profiles Are Designed To Pull A

Prospect Towards Becoming An Herbalife Life Time Customer

Utilizing Body Composition Analysis And The Daily Diet Analysis, The Prospect Is Give The Opportunity To Really Get A Reality Check On Their Current Health Status

ConceptsConcepts

When Do You When Do You Conduction A Wellness Conduction A Wellness Profile?Profile? At A Nutrition Club As An Appointment Or After

A Mini-Profile Is Conducted At The Individuals Home From An Appointment

Set Up From A Mobile Wellness Coach Card Invite Or An In Service Such As Smoothie Party Time or Corporate Wellness Day.

At Home Or With Friends When You Are Practicing Wellness Profiles. (See Practice Wellness Profiles Training)

ConceptsConcepts

Wellness ProfileWellness ProfileStep 1.Step 1.

Come Come PreparedPrepared

Always Be Ready To Always Be Ready To Conduct A Wellness Conduct A Wellness Profile!Profile! All The Tools Below Have Ready To Go In Your

Car: Wellness Profile Folders, Documents Nutrition Club Presentation Tanita Ironman Scale

You Can Find Complete Wellness Profile Zip File, Nutrition Club Presentation, Scale Resources, and Logs, Online At:

http://www.wellnessnc.com/tools.aspx

PreparationPreparation

If Wellness Profile If Wellness Profile Conducted At The Conducted At The Nutrition Club…Nutrition Club… Be At least 30 minutes Early Have Client’s Wellness Profile

Folder And Documents Waiting In Preparation

Welcome The Client Ask Client If They Wish To Buy A

Smoothie Service (No Pressure)


If Wellness Profile If Wellness Profile Conducted Outside Conducted Outside The Club…The Club… Be At least 15 minutes Early Have Client’s Wellness

Profile Folder And Documents Prepared

Be Sure To Have A Tanita Ironman Scale Available


Look Like A Coach!Look Like A Coach! Polo Shirt & Jeans Or Dress Pants Where Your Buttons And Look

Official Maintain Good Hygiene. Bad

Breath, Odors, or Dirty Clothes Will Lose Clients. Most Of The Time You’ll Never Know.



Wellness Wellness Evaluation Guide!Evaluation Guide!

The ILASA ProcessEverything You Need For a WEVFollow The Cheat Sheet Step By StepKey Script In Blue TextDO NOT SKIP STEPS! EVERY STEP HAS A PURPOSE! http://www.wellnessnc.com/tools.aspx

Section: [3] [E] [9]

Key Wellness Key Wellness Profile Control Profile Control Documents!Documents!

Body Composition Analysis (Coach Keeps This Completed Document)

Wellness Profile Results(Client Keeps This Completed Document)

Daily Diet Analysis (Coach Keeps This Completed Document)

Health Survey (Coach Keeps This Completed Document) Meal Plan (Client Keeps This Completed Document)


Key Wellness Key Wellness Profile Control Profile Control Documents!Documents!

Body Analysis Definitions(Reference Document)

Product Ailment Guide(Reference Document)

Walk Run Fly Product Guide(Reference Document)

Protein Counter (Reference Document)



Build Rapport & Build Rapport & IdentityIdentity

Rapport - Rapport - occurs when two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other.

Identity – Identity – Who you are, who you represent, and why you are qualified to be their health coach.

Rapport & IdentityRapport & Identity

Build Your And Build Your And Herbalife’s Identity Herbalife’s Identity Through Rapport Using Through Rapport Using The Presentation Book!The Presentation Book!

“I’m going to walk you through a quick presentation first, that is going to show you why Herbalife can provide you with an incredible health and wellness solution. And! Why I am qualified to help you achieve your health goals…!”

ProcessProcess

http://www.wellnessnc.com/tools.aspx

Section: [3] - [B]

ProcessProcessWalk Prospect Walk Prospect Through The Through The Presentation To The Presentation To The Obesity PageObesity Page• Intended To Shock The Client.

• The Majority People Are Unaware Of the Health Risks Of Obesity.

“We are in a nationwide obesity epidemic. And the complications

of obesity can be life threatening!”

ProcessProcess

Stay On Obesity Stay On Obesity Page While You Run Page While You Run Their Health Their Health Numbers And Numbers And Review Them!Review Them!


Logic & ReasonLogic & Reason

Review Their Review Their Health NumbersHealth Numbers

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormBe Sure To Complete The Following Sections:Client Information

“Let me get some general information”

*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormBe Sure To Complete The Following Sections:Get Their Health Goals“If there were three things about your health you could improve, what would they be?”*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormBe Sure To Complete The Following Sections:Ask About Occupation, Activity Level, Exercise Level, And Have Them Rate Their Health Diet

*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormBe Sure To Complete The Following Sections:Go To The Scale And RUN The Customer’s Health Numbers“Let’s go ahead and check your numbers now!”*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormUsing The Tanita Scale, You Will Complete The Information Requested Starting From Weight Up To Visceral Fat Within The Body Composition Analysis Section Of The Form

ProcessProcess

The Coach Readies The The Coach Readies The Tanita Ironman ScaleTanita Ironman Scale

Please Review Tanita Ironman Scale Training For Information On Body Composition Analysis

ProcessProcess

Use the Body Analysis Use the Body Analysis Cheat Sheet To Review Cheat Sheet To Review Their NumbersTheir Numbers

““Let’s review your numbers now!”Let’s review your numbers now!”

Use The Highlighted Facts In Blue Text To Educate Your Client. Circle The BMI And Fat % Charts. Keep The Presentation Book Open On The Complications While Reviewing The Numbers.

ProcessProcess

*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

REMEMBER!!!REMEMBER!!!Use Use PAIN!!! PAIN!!! An An UNDISTURBEDUNDISTURBED Customer Customer Will Not Buy!Will Not Buy!

Show Your Client That They Are At RISK If They Don’t Make A Change. You Have Their Solution!

ProcessProcess

Tell Your Story, Or Tell Your Story, Or Use The Presentation Use The Presentation Book For ExamplesBook For Examples

This Is Critical To Demonstrate Social Proof. This Program Worked For You, It Worked For Your Colleagues, And It Can Work For Your Client Too!!!

ProcessProcess

Tell Your Story, Or Tell Your Story, Or Use The Presentation Use The Presentation Book For ExamplesBook For Examples

“Here’s where I was before Herbalife… And here’s where I am now…”Show Pictures If Possible. If You Do Not Have A Testimonial, Borrow Someone Else’s. Use The Presentation Book To Jump To Relevent Testimonials That Match Your Client’s Goals.

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis Form“Would you like to improve your numbers?” Set Goals (Body Fat %, Metabolic Age, Visceral Fat) (Weight Loss >> Men 8-10 lbs/mo, Women 50 & Under 6-8lbs/mo Women Over 50 4-6lbs/mo)“When would you like to reach these goals?”

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormAsk If They Are Serious About Getting A Health Result. Ask Them To Rate Their Seriousness On A Scale Of 1-10 (They Should Say 10 If You Pained Them)“How serious are you about reaching these goals, 1 being the least, and 10 being the most serious?”

ProcessProcess

The Coach Pulls Out The Coach Pulls Out Body Composition Body Composition Analysis FormAnalysis FormAsk If They Are Serious About Getting A Health Result. Ask Them To Rate Their Seriousness On A Scale Of 1-10 (They Should Say 10 If You Pained Them)“I’ll give you 125% in helping you achieve your goals. Will you give yourself the same commitment?”Sign And Date In The Signature Section. Have Customer Sign And Date As Well.

ProcessProcess

Complete The Complete The Health & Lifestyle Health & Lifestyle SurveySurveyThis Critical Form Is Designed To:

Assist The Coach In Understanding Their Client’s Health Challenges

Help The Coach Target Specific Products That Can Assist The Client With Their Ailments*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

ProcessProcess

Complete The Complete The Health & Lifestyle Health & Lifestyle SurveySurveyAsk Customer To Complete The Health And Lifestyle Survey. Use The Product And Ailment Guide To Mentally Map Herbalife Products To Existing Health Conditions For Product Order.


ProcessProcess

Complete The Daily Complete The Daily Diet Analysis FormDiet Analysis Form

This Critical Form Is Designed To:

Assist The Coach In Determining How To Best Serve The Client.

Help Client Willingly Making A Food Consumption Shift To Herbalife Products.*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

ProcessProcess

The Daily Diet The Daily Diet Analysis FormAnalysis Form Assist The Client With

Completing The Daily Diet Analysis Form. Have Them Fill Out Their Eating Times, What They Drank And Ate, How They Felt, And How Much They Spent. Place “N/A” For Any Empty Sections.

Client Should have, daily:½ body weight – water in oz.¾ body weight – protein in gms.*

*If Muscle Mass Is Undetermined

ProcessProcess

The Daily Diet The Daily Diet Analysis FormAnalysis Form

Coach Will Determine Protein In Grams, Water In Ounces, And Estimated Calories Of Their Diet

Client Should have, daily:½ body weight – water in oz.¾ body weight – protein in gms.*


ProcessProcess

The Daily Diet The Daily Diet Analysis FormAnalysis Form

Next, With The Customer’s Assistance, The Coach Will Total Up And Reflect To Client How Much Their Daily Spending Is On Food, Or What Their Total “Fat Investment” Is. Client Should have, daily:

½ body weight – water in oz.¾ body weight – protein in gms.*


ProcessProcess

Protein DeficiencyProtein Deficiency

• “Most people are protein deficient and that the challenge for most is NOT enough of the right stuff OFTEN enough”

• “The #1 deficiency is protein and the body is going to feed itself no matter what.”

• “Not enough protein and your body will cannibalize your lean muscle and organs.”

• “Feed your lean muscle and your body starts to burn fat.”

• “As you develop more lean muscle, your bone density increases.”

Attack & Attack & ConfessConfess

Survival (Starvation)Survival (Starvation)• “Our nervous system is the smartest

thing on our body and it’s designed to survive.”

• “For example, take a bear heading into hibernation during fall. Food is scarce, and the bear eats less and goes farther between meals. The first thing that happens is the bear’s nervous system slows down the metabolism. The bear is put in survival mode where it starts storing fat. The human body does the same thing”

Attack & Attack & ConfessConfess

Consumption ShiftConsumption Shift

Average Daily Cost To Maintain Addition Weight – Coaches Must Get Client To Realize That They Have To Pay $$$ To Maintain Their Additional Weight.

Average Daily Healthy Shift $ To Achieving Optimum Weight – This Is How Much Client Is Willing To Cut Out Of Their Current Food Budget To Commit To Eating Healthy.

You Are Preparing Them To Commit To Herbalife Take Home Healthy Meal or Healthy Meal Plus Programs.

*We Will Discuss What A Healthy Meal Is Shortly.

ProcessProcess

Consumption ShiftConsumption Shift

“So your daily cost is $____. How much of this $____ do you want to continue to spend to maintain your additional ____ pounds?” (Pounds overweight. Expect answer to be ‘NONE’)

“How much of your $____ daily cost are you willing to shift to achieve your optimum weight and energy?”

ProcessProcess

At This Point At This Point Ask Client…Ask Client…“If you could lose ____LBs within the next 2 months would you be willing to carve out $5.75 a day towards eating healthy?”Most Clients Can’t Help But Say “Yes”! Note The $5.75 Is Approximately 2 Health Meals At $2.86 Per Healthy Meal.

ProcessProcess


The Product CloseThe Product Close

Assume The SaleAssume The Sale

Client Should Now Be Client Should Now Be Prep’d For Close!Prep’d For Close! Client Has Been Overwhelmed

With Their Body Composition Analysis

Understands They Are Currently Paying To Maintain Their Additional Weight

Viewed Key Presentation Sections Now Clearly Sees The Need And

Our Value

ProcessProcess

Introduce Introduce Client To…Client To…

HealthyHealthyMealMeal

The Healthy MealThe Healthy Meal

Formula 1 Healthy meal Nutritional Shake MixA healthy Meal with up to 19 vitamins, minerals and essential nutrients16.5g Protein and healthy fiber for weight management

Herbal Tea ConcentrateAntioxidant and Thermogenic benefits of green tea and botanicalsEnergy boost and burns fats

Protein Drink Mix24 vitamins and minerals15g of heart-healthy proteinJust 5g of carbs

Herbal Aloe ConcentrateSoothes digestionImproves nutrient absorption

Per Meal

MealMealHealthyHealthy

*Total Cost: $152.74

MealMealHealthyHealthy

Includes:

TakeTakeHomeHomeProgramProgram

Formula 1 (30 meals) Protein Drink Mix Large Tea (60 servings) Herbal Aloe

$3.81$3.81ONLY

Includes Taxes, Shipping & Handling

**

$4.41$4.41Per Meal

ONLY

WalkWalk

MealMealHealthyHealthy PlusPlus

QuickStartQuickStartPlusPlus

Formula 1 Healthy Meal

Formula 2 Multivitamin

Formula 3 Cell Activator

Total Control Cell-U-Loss Protein Drink Mix Small Tea Herbal Aloe

Per Meal

ONLY

RunRunAdvancedAdvanced

PlusPlus

$5.11$5.11




Protein Drink Mix Small Tea Herbal Aloe




Total Control Cell-U-Loss Thermo-bond Aminogen Snack Defense Protein Drink Mix Small Tea Herbal Aloe

Per Meal

ONLY

FlyFlyUltimateUltimate

PlusPlus

$6.18$6.18

ProgramsPrograms

Includes:Includes: Includes:

** ** **

Includes Taxes, Shipping& Handling*Advanced Plus: $270.16

*QuickStart Plus: $207.05

*Ultimate Plus: $341.18

WalkWalk, , Run, Run, FlyFly• For Take Home Healthy Meals,

Always Start With The Fly: Ultimate Plus (“This is the one <I lost ____lbs on>, <I’m on>, <that is the most popular>”) And Work Your Way Backwards To The Smallest Program Within The Nutrition Club Presentation Book

• Use The walk Run Fly Product Guide To Review Tablet Efficacy

ProcessProcess

Assume The Sale!Assume The Sale!

Configure The Meal Plan Using The Hebalife Customer Meal Plan Documents. There Is One Available For Herbalife Core Products And Herbalife 24. This Is The First Step In Assuming The Sale!“Ok great, now let’s go ahead and

configure your custom meal plan designed to give you the maximum

effect!”

ProcessProcess

Configure The Client’s Configure The Client’s Meal Plan (Post Meal Plan (Post Purchase Only)Purchase Only)

Use The Tablet Servings Per Container As A Guideline.•30 = 1 a day•60 = 2 a day•90 = 3 a day

Weight Gain = 3 Shakes A Day After MealsWeight Loss = 2 Shakes A Day In Place of MealsWeight Management = 1 Shake A Day In Place Of MealUse The Snack Sheet As A Guide For Snacks

Meal PlanningMeal Planning


“Which program is best for you?” Always Ask This Question, Then Sit Quietly And Wait For An Answer.

If Prospect Wants A Lower Configuration, Ask Which Product They Think They Can Do Without. Then Pitch Them The Importance Of The Product So The Prospect Pulls The Product Back Into The Order.



Add Any Additional Products Ordered To Help With Any Conidtions Identified Within The Health & Lifestyle Survey


See…See…

Take The Order!!!Take The Order!!!No Additional No Additional Discussions!!!Discussions!!!

Herbalife Product Herbalife Product Order Taking Order Taking TrainingTraining


Wellness Profile Wellness Profile ResultsResults

Complete And Provide Complete And Provide Client With The Client With The Wellness Profile Wellness Profile Results FormResults FormThis Is A Critical Form That Is Designed To Make Sure That Client Takes The Wellness Profile Very Seriously. Make Sure They Leave With This Form And It’s Completed!


ProcessProcess

The Wellness Profile The Wellness Profile Results FormResults Form Coach Completely Fills Out This

Form Right In front Of Client Then Hands It To Them

Areas Important To Highlight: 3 Things To Improve Section My Results Section My Plan Section

Recommend Products/Program Weight Loss Challenge Pitch Setting up The Next Appointment

Date Whether they Purchase Products Or Not!!!!

ProcessProcess

Tanita Body Tanita Body Composition AnalysisComposition Analysis

Keep The Client’s Tanita Body Composition Form And Be Sure To Update It So You Can Track Their Results In Follow Up Appointments.

ProcessProcess

Wrap Up AppointmentWrap Up Appointment

Set Up A Follow Up Appointment

“If you know anyone looking to make an extra $500 to $2500 a month, here’s my card…”

If Not Already Completed, Pitch a) 3 Referral Card Offer, b) Boot Camps, And Explain Any Healthy Active Lifestyle Events.

ProcessProcess


Building Life Time Building Life Time CustomersCustomers

Selling The Herbalife Selling The Herbalife Products Is Just The Products Is Just The BeginningBeginning Develop Rapport With

Customers And Help Them Get Results

Move Your Customers To Auto-Ship Then To Discount Customers

Your Goal Is To Build Life Time Customers

Follow UpFollow Up

Help Your Customers Help Your Customers Get Results. It Starts Get Results. It Starts With…With… Follow Up Follow Up Some

More Then Follow Up

Even More

Follow UpFollow Up

Leverage Our Tools Leverage Our Tools To Conduct Your To Conduct Your Follow Up!Follow Up!

WL/WLC/Retailing Log Allows You To Track Post

Product Sale Follow Up For Days 1, 3, 7, 14, 30

Lets You Track 12 Week Weight Loss Challenge

Follow UpFollow Up


Wellness Profile Documents: Ironman Follow Up

Form (Tanita Body Composition Readings)

Follow UpFollow Up


Wellness Profile Documents: Weight And

Measurement Chart For Success Form

Follow UpFollow Up


Want To Track And Manage Customers Online? http://www.fssebc.com Just Request An Invite From

Your Up-line. Full version is monthly fee-based. Highly recommended.

http://www.fssebc.com/

TrainingTraining

WellnessWellnessProfileProfile

End Of PresentationEnd Of Presentation