Training_Brochure 2015

1

BSS Management Consultancy

BROCHURE

January 2015- December 2015

What customers say about us:

“Hi just to say thank you very much for a fantastic workshop yesterday. It has definitely fired me up to get going and be much more positive and proactive. I even let a very aggressive moment pass this morning - working already!!! Once again, thank you very much and I look forward to our paths hopefully crossing in the future. With kind regards.”

~Lucy

Bluebells

Therapies:

www.bluebellstherapies.co.u

k

I thought the ‘How To Write A Business Plan Course’ was excellent, I enjoyed the

instruction, the discussion and by the end of the end of the course I had a much

clearer sequence of events for getting my business off the ground. It should also be

noted that this course provides the activities that once completed correctly will set the

conditions for a successfully run business.

By Joe O’Connor HM Arm Forces

This strategic business planning course is one of the best course I have attended, very

useful. Excellent course, well delivered, easy to follow. highly recommended.

Carl Barber & Lee Smith

Wulvern

Housing

2

www.businessservicessupport.com / 0845 226 4315

http://www.bluebellstherapies.co.uk/

http://www.bluebellstherapies.co.uk/

http://www.businessservicessupport.com/

Contents:

1. Procurement Courses ..................................................................................... 05

2. Finance Courses ............................................................................................ 17

3. Leadership and Management Courses ............................................................ 25

4. CIMA Online Courses .................................................................................... 30

5. Enterprise Courses ......................................................................................... 44

6. Online and Distance Learning Courses ........................................................... 51

7. Marketing Courses ......................................................................................... 71

8. In house courses ........................................................................................... 75

9. Booking Form ............................................................................................. 80

10. Terms and Conditions .................................................................................. 81

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4


ABOUT US

Specialist training provider in financial skills for non finance managers,

procurement and supply management skills, as well as enterprise and

business management skills.

Our trainers are experts in their respective fields with a combine

experience of over 50 years, working in the public, private and charity (non-

governmental organisation) sectors.

As part of our training services, we also offer our clients business

development and financial consultancy services. Some of our

management courses qualify for SME training grant - strict terms and

conditions apply.


1. PROCUREMENT COURSES

Finance Skills For Purchasing and Procurement

Course Name :

Finance Skills For Purchasing and Procurement

Target Audience :

Procurement Staff, Buyers, Managers, Directors

Venues

Fee :

£700

Course Objectives :

This two days course is designed to help buyers understand financial tools for effective supplier

appraisal as part of their procurement due diligence processes. The course will offer participants a good

understanding of how to effectively appraise the financial strengths of potential suppliers, during the

tendering/ evaluation stages.

By the end of the course, participants will learn savvy tools to enhance their confidence in interpreting and

evaluating the financial statements of suppliers in the private and third sector, as well as identify pertinent

information critical to carve out better terms and conditions from suppliers during negotiation

Contents :

1.

2.

3.

4.

5.

6.

Understanding financial probity in procurement activities

The core financial tools used for better supplier appraisal against potential viability risks The

structure of financial statement in the private and third sector

How to interpret financial reports confidently for better decision making

How to evaluate financial statements using financial ratios

Understanding the indicators of financial strengths and weaknesses and what that mean for your

organisation

Introduction to cost account and its benefits in assessing breakeven point

Introduction to basic forecasting techniques for effective evaluation of suppliers’ financial plans.

7.

8.

5


Date Time Venue

2015-02-24 9.30am-5.00pm London

2015-05-19 9.30am-5.00pm Lonon

2015-08-11 9.30am-5.00pm London

2015-11-10 9.30am-5.00pm London


Tendering For Public Sector Contracts

Course Name :


Target Audience :

Directors, Managers, Project Officers, Fundraisers

Venues

Fee :

£300

Course Objectives :

This workshop will help participants:

• Sell effectively to local authorities and other public sector buyers

• Improve your bidding success rate learning how to become fit to supply and

• Confidently source sub-contracting opportunities and become part of the

chain

• Gain access to more contract opportunities for free.

write effective bids

public sector supplier

Contents :

1.

2.

Introduction to public sector procurement process including the ins and outs of the bidding process

Understanding the language of procurement, as well as the evaluation process used for awarding

contracts; learn ways to determine the right contract opportunities for your organisation

Sell the services/products of your organisation effectively via ‘Pre-qualification Questionnaires’ and

‘Invitation To Tender’ forms ( PQQ and ITT) - creating powerful USP for competitive advantage.

Pricing your services/products correctly to minimize financial viability risks and remain

competitive

Writing effective bids and confidently presenting your proposal to local authorities and other public

sector buyer - steps you need to take

Reasons for the different policies required for successful bidding and how to utilise them when

writing your bids -Environmental, health and safety, quality assurance and equal opportunity

Dramatically expand the number of public sector buyers you sell to without breaking your bank

account

Using bidding portals intelligently to maximise your selling outcomes

Obtaining and using feedback from past bids in-order to improve the future outcomes

3.

4.

5.

6.

7.

8.

9.

10. Partnering and forming consortium for future bids- what are the practicalities involved

11. Introduction to contract performance and relationship management .

6


Date Time Venue

2015-03-20 9.30am-4.30pm London

2015-06-26 9.30am-4.30pm London

2015-09-23 9.30am-4.30pm London

2015-09-23 9.30am-4.30pm London

2015-11-18 9.30am-4.30pm London


Contract-Writing-And-Effective-Contract-Management

Course Name :

Contract-writing-and-effective-contract-management

Target Audience :

Buyers, legal team, Managers, Directors

Venues

Fee : £1800

Course Objectives :

This five days training course is designed to boost buyers understanding of contract writing and

management to minimise exposure to procurement risks and improve supply chain management. The

course will provide you with a working knowledge of the law and how to design effective contracts to

mitigate risks.

Contents : 1.

2.

Day one- Overview of procurement cycle and the role of contract in managing risks

Day two-Understanding the anatomy of procurement risks and how to systematically manage them

through effective contract

Day three- Understand the principles of effective contract and how to develop contracts for ser-

vices, goods and works.

Day four- Learning effective negotiation skills for contract development and management

Day Five - How to manage contracts effectively and handle poor performance through effective

dispute resolution as appropriate.

3.

4.

5.

7


Date Time Venue

TBC 9.30am-4.30pm London






Finance-Skills-For-Price-Negotiation-For-Buyers

Course Name :

Finance-Skills-For-Price-Negotiation-For-Buyers

Target Audience :

Buyers, Directors, Managers

Venues

Fee : £1800

Course Objectives : This five days course is designed to boost buyers financial skills to add value to organisation’s supply

chain management through effective price negotiation and stem financial losses.

Contents :

1. Day one- Understand how financial statements are put together and how to interpret and evaluate

them to make better decisions for procurement activities

Day two- Understand financial cost structure of organisations, their impact on price setting for

competitive advantage and supply chain management

Day three- Learn Essential financial tools for effective price negotiation and project management Day

four- Budgeting skills for effective supply chain management

Day five- Best Practices for procurement risk management to stem financial leakages

2.

3.

4.

5.

8


Date Time Venue




Introduction-To-Procurement-Best-Practices-Course

Course Name :

Introduction-To-Procurement-Best-Practices-Course

Target Audience :

Buyers and staff involved in procurement

Venues

Fee :

£350

Course Objectives :

This course is designed to provide participants with in-depth strategies on how to improve the quality and

outcomes of procurement activities in their organisation in order to achieve the three strategic goals :

1.

2.

3.

Managing spending

Managing risks

Supporting Operations

Contents :

1.

2.

3.

4.

5.

6.

7.

8.

9.

The big picture and management issues including procurement legislation for public sector

What is procurement and how it differs from purchasing

Procurement cycle and controls to mange risk Understanding

specification design and sourcing strategies

Designing tenders and soliciting suppliers- PQQ, ITT, RFI, RFP

Effective strategies for supporting multi-discipline operations across the organisation

Getting to grips with procurement challenges- evaluation design and implementation

Contract award and management- introduction to basics

Reality check and leadership issues

10. Exploring savings strategies for better procurement results

Lots of case study reviews and exercises

9


Date Time Venue

2015-02-17 9.30am-4.30pm Central London





Best Practice Purchasing and Procurement Course

Course Name :

Best Practice Purchasing and Procurement Course

Target Audience :

Procurement staff, evaluation officers, managers,

Venues

Fee :

£350

Course Objectives :

This one day course is designed to help staff / buyers involved in purchasing and procurement to learn sound

techniques and strategies for effective procurement. The course is designed to be delivered over 1 day and

is delivered by experience buyers and expert trainers who have all worked in procurement or as part of

the procurement buying solution. At the end of this course, participant will be confident about the systems

and processes required to support their procurement activities in-order to maximise value creation.

Contents :

1.

2.

3.

4.

5.

Understanding the language and supporting legislation governing public sector procurement

Exploring the critical stages of procurement as part of supply chain management

The key controls and strategic objectives of procurement activities

The importance of specification and how to design them and sourcing strategies (pros and cons)

Understanding different supplier solicitation document including when they are to be used in the

procurement process-RFI, RFQ, RFP including templates

Various techniques for designing evaluation scoring system including the pros and cons of each

approach

Putting together a pre-qualification questionnaire and invitation to tender pack for competitive

bidding.

Exploring the challenges of procurement activities in organisations.

Importance of negotiation, introduction to contracts and contract management, managing suppliers’

relationship

6.

7.

8.

9.

10


Date Time Venue

2015-02-18 9.30am-4.30pm London

2015-05-13 9.30am-4.30pm London

2015-08-04 9.30am-4.30pm London

2015-11-03 9.30am-4.30pm London


Contract-Writing-Understanding-Commercial-Law

Course Name :

Contract Writing-Understanding-Commercial-Law

Target Audience :

Procurement staff, evaluation officers, managers,

Venues

Fee :

£300

Course Objectives :

This course is targeted at officers involved in the procurement of goods and services in their

organisation that want to learn the basics of contract law to mitigate procurement risks as far as possible.

This course does not replace the need for legal advice. Participants will still need to consult with their legal

team for matters relating to contracts. The course seeks to empower participants to learn the language of

legal contracts, understand what the different clauses and provisions mean and finally learn how to write

a simple binding contract.

As a result of the knowledge gain in this course, participants will be able to reduce their legal fees on

contract writing, as well as better understand how to put together effective contract management systems

for supplier performance monitoring.

Contents :

1.

2.

3.

4.

5.

6.

7.

8.

Definition of legal contract including the core ingredients that make for a binding contract

The purpose of legal contracts and their commercial and legal value in business operations

The structure and language of legal contracts including the definition of clauses

Different forms of contracts and when they should be used

Practicalities of using legal contracts to mitigate risks

How to spot and address loopholes in contracts for effective risk management and added value.

How to put together a simple binding agreement or contract

Review of case studies and lots of exercises with templates to take with you.

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Date Time Venue






Managing-Procurement-Tenders-&-Risks

Course Name :

Managing-Procurement-Tenders-&-Risks

Target Audience :

Buyers and staff involved in procurement

Venues

Fee :

£350

Course Objectives : The objective of this course is to equip buyers with the skills necessary to manage all aspects of

procurement tenders as well as risks. Participants will learn how to put together effective tenders that are

aligned to the strategic goals of their organisations as well as strategies for effective risk management.

Contents :

1.

2.

3.

4.

5.

6.

7.

8.

9.

Framework for effective risk assessment

Exploring control issues around procurement

Specifying and developing effective risk management systems

Monitoring and reporting risk materialisation and action steps for improvement

Communicating and clarifying needs in a structured manner

Framework for soliciting suppliers through competitive bidding using RFQ, RFQ, PQQ & ITT

Understanding the value of pre-qualification in the tender process

Putting together your tender pack and inviting bids from suppliers

Practical evaluation of tenders using different approaches & understanding the pros and cons

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Date Time Venue

2015-02-21 9.30am-4.30pm 145 -157 St John Street London EC1V 4PY





Negotiation-Skills-Training

Course Name :


Target Audience :

Managers, Directors, Officers, Business Owners

Venues

Fee :

£350

Course Objectives : In this workshop, participants will assess their own competency in effective negotiation skills as well as

learn new techniques for better results going forward. The course is designed to assist novice and those

with some experience in negotiation to improve their skills for consistently achieving a win win situation

with counter parties.

Contents :

1. Assessing own competency in negotiation using competency self assessment framework tool.

Putting together action plan for improvement. What is

negotiation and why is it important

Exploring the traditional approach versus the modern approach to negotiation Understanding

negotiation jargons and how to use them in conversation confidently Setting the scene for

determining core issues, position and third alternatives

The importance of target setting in negotiation and how to better manage them during the

negotiation process

Assessing your leverage and that of your counterparty for improved negotiation strategy Strategising

your negotiation and reflecting on performance

Communicating effectively during negotiation for better results

2.

3.

4.

5.

6.

7.

8.

9.

10. Lots of case studies and opportunity to role play.

13


Date Time Venue







Course Name :


Target Audience :

Managers, Directors, Officers, Business Owners

Venues

Fee :

£350

Course Objectives : In this workshop, participants will assess their own competency in effective negotiation skills as well as

learn new techniques for better results going forward. The course is designed to assist novice and those

with some experience in negotiation to improve their skills for consistently achieving a win win situation

with counter parties.

Contents :

1. Assessing own competency in negotiation using competency self assessment framework tool.

Putting together action plan for improvement. What is

negotiation and why is it important

Exploring the traditional approach versus the modern approach to negotiation Understanding

negotiation jargons and how to use them in conversation confidently Setting the scene for

determining core issues, position and third alternatives

The importance of target setting in negotiation and how to better manage them during the

negotiation process

Assessing your leverage and that of your counterparty for improved negotiation strategy Strategising

your negotiation and reflecting on performance

Communicating effectively during negotiation for better results

2.

3.

4.

5.

6.

7.

8.

9.

10. Lots of case studies and opportunity to role play.

14


Date Time Venue






Procurement Management Training Course- 5 days

Course Name :

Procurement Management Training Course- 5 days

Target Audience :

Procurement Officers

Venues

Fee : £1600

Course Objectives :

This five days intensive procurement training programme is designed to provide procurement officers and

managers involved in procurement activities with an intensive training programme to effectively develop

skills to manage procurement of goods, services and works to accelerate value enhancement in

organisations

Contents :

1.

2.

3.

4.

5.

Day One- Introduction to best practice procurement

Day Two- Best practice procurement skills to dramatically increase value for organisations

Day Three- Contract writing and contract Management

Day Four - Negotiation skills for buyers

Day Five - Managing procurement risk and finance skills for buyers

15


Date Time Venue

2015-03-10 9.00am -5.00pm Leicester

2015-06-16 9.00am -5.00pm Leicester

2015-09-15 9.00am -5.00pm Leicester


Procurement Training Masterclass-10 days

Course Name :

Procurement Training Masterclass-10 days

Target Audience :

Procurement Officers, Managers and Directors

Venues

Fee : £3000

Course Objectives :

This master-class is designed to fast track procurement officers with the skills and knowledge required to

manage procurement activities effectively to add value to organisation’s bottom line through effective

management of risks, supporting operational efficiency and enhancing cost savings.

Contents :

1.

2.

3.

4.

5.

6.

7.

8.

9.

Day one - Introduction to procurement best practice

Day two- Best practice purchasing and procurement

Day three- Contract writing for procurement officer

Day four- Contract management

Day five - Managing procurement risk

Day six - Financial management skills for buyers- introduction

Day seven- Financial management skills for buyers - advanced

Day Eight - Effective negotiation skills for buyers - introduction

Day Nine- Effective negotiation skills for buyers -advanced

10. Day Ten - Procurement audits and case studies / role play

All our procurement training courses can be offered in-house for clients CPD

Hours- 7 hours for one day course and 14 hours for two days course

16


Date Time Venue

2015-05-12 9.30am-5.00pm Leicester

2015-08-04 9.30am-5.00pm Birmingham

2015-11-03 9.30am-5.00pm Leicester


2. FINANCE COURSES

Charity-Finance-For-Non-Finance-Managers-Course

Course Name :

Charity-Finance-For-Non-Finance-Managers-Course

Target Audience :

Managers, Budget Holders, Directors, Chief Executives, Board Members/Trustees with little or no

knowledge of how financial statements are put together.

Venues

Fee : £300

Course Objectives :

Understanding the fundamental of finance as a measurement of charity’s performance is the key

objective of this workshop. As managers or directors you have responsibility for the impact of every

transactions undertaken for your charity and it is not sufficient to abdicate responsibility to the finance

department. You owe it to your charity to understand the impact of these transactions on the three areas of

the organisation :

1.

2.

3.

Income and expenditure account

Cash-flow

Balance Sheet

This workshop is targeted at non-financial experts with responsibility to manage and control financial

resources. This course will provide participants with finance fundamentals that will help them come to

grips with sound financial discipline for running an effective charity and winning the trust of stakeholders

such as members, funders, suppliers, volunteers, suppliers, trustees, banks, media and staff.

Contents :

The course will cover topics such as:

1.

2.

3.

4.

5.

6.

7.

8.

9.

The definition of income and expenditure ; why and how they are put together

The definition of balance sheet; why and how they are put together

The definition of cash flow statement; why and how they are put together

Finance jargons and how to make sense of them

Financial controls required for effective safeguards over assets of a charity

How to interpret and evaluate the performance of a charity using financial ratios Strategies for

identifying financial leakages and maximising cash flow in your charity How to put together

an effective credit control system

How funders evaluate the financial viability of a charity and what this means for your fundraising

activities and financial strategies.

17


Date Time Venue

2015-03-05 9.30am - 4.30pm London

2015-06-05 9.30am - 4.30pm London

2015-09-11 9.30am - 4.30pm London


10. Brief introduction to budgeting and its importance within a charity to set the scene for the next

level

11. Practice sessions, feedback and evaluation

18



Finance-For-Non-Financial-Managers-Training-Course

Course Name :

Finance-For-Non-Financial-Managers-Training-Course

Target Audience :

Managers, Directors, Chief Executives, Business Owners and Aspiring Managers with little or no

experience in financial management

Venues

Fee : £350

Course Objectives :

Understanding the financial impact of every transaction undertaken in a business is the key focus of this

workshop. A good manager is one who understands how to sell a lot of products or services but selling a

lot of products or services does not make the manager an excellent one. Sales is a gift to a customer until

it is translated into cash. It is with this in mind a manager must understand the impact of sales in the profit

and loss account (profitability measurement), cash-flow statements (liquidity measurement) and balance

sheet (net worth measurement).

This workshop is targeted at non-financial experts with responsibility to manage and control financial

resources in their organisation. This course aims at providing participants with finance fundamentals that

will help them come to grips with sound financial discipline for business success.

Contents :


1.

2.

3.

4.

5.

6.

7.

The definition of profit and loss accounts; why and how they are put together

The definition of balance sheet; why and how they are put together

The definition of cash flow statement; why and how they are put together

Finance jargons and how to make sense of financial statements for effective decision making

Effective financial controls required for robust safeguards over assets of an organisation How to

interpret and evaluate the performance of a business using financial ratios

Strategies for identifying financial leakages and maximising cash flow in your business- introduction

to effective credit control system

Brief introduction to financial costing and budget

Practice sessions, feedback and evaluation

8.

9.

19


Date Time Venue

2015-02-10 9.30am -4.30pm London

2015-04-07 9.30am -4.30pm London

2015-06-09 9.30am -4.30pm London

2015-07-21 9.30am -4.30pm Birmingham

2015-07-21 9.30am -4.30pm Birmingham

2015-10-13 9.30am -4.30pm London


Finance- For-Non-Finance-Managers-Day Two

Course Name :

Finance- For-Non-Finance-Managers-Day Two

Target Audience :

Non Financial Managers and Directors

Venues

Fee : £300

Course Objectives :

How to conduct financial evaluation to identify financial risks in business organisatiions. This course is

day two of the advanced finance for non finance managers course.

Contents :


1.

2.

3.

4.

5.

6.

What is financial evaluation

How to identify financial risk using financial evaluation techniques How to

correctly apply financial evaluation tools

What are the common financial ratios used for financial evaluations

Pros and cons of key financial ratios used in financial evaluation

How to manage financial risks identified through financial evaluation and stop financial leakages in

organisations.

Group exercises- review of case studies to solidify the learning process.

Interpretation of financial statements and evaluation of financial statements - bringing together day

one and day two learning points

7.

8.

20


Date Time Venue

2015-02-11 9.30am -4.30pm London

2015-04-08 9.30am -4.30pm Birmingham

2015-06-10

9.30am -4.30pm

London

2015-07-22 9.30am -4.30pm Birmingham

2015-10-14

9.30am -4.30pm

London


Budgeting-Skills-For-Charitable-Organisations

Course Name :

Budgeting-Skills-For-Charitable-Organisations

Target Audience :

Charity workers and board members

Venues

Fee : £300

Course Objectives :

This one day budgeting training course is for anyone who need to learn how to set and manage bud- budgets effectively within a charity or not for profit organisation. It takes a practical hands on approach

to the budget making process. Participants receive invaluable tools and techniques to help develop and

control their budgets.

Budgeting is a key financial control tool that enable you to keep tabs on your finances. Failure to

demonstrate adequate financial management systems are in place within your organisation, limits

organisational capacity to raise funding. It is with this in mind that this course has been put together to

further the development of your internal financial management systems.

Contents :

This course covers:

1.

2.

3.

4.

5.

The definition and purpose of financial planning and budgeting

Common pitfalls in the budgeting process and how to avoid them Budgeting

techniques- incremental budgeting, zero based budgeting Understanding

costing and pricing model

How to prepare different types of budget – sales revenue, salaries, overhead cost, capital, cash flow,

profit and loss and balance sheet

Practical tips for preparing an effective budget Phasing/profiling

the annual budget

Getting buy-in to the budget

The budget presentation: what you need to be able to answer

6.

7.

8.

9.

10. How to manage the budget using a structured management accounts

11. what to look for when you get your monthly management accounts

12. How to analyse variances and make better decisions

13. Investigating differences from the budget

14. Avoiding overspend and getting back on track

21


Date Time Venue

2015-06-24 9.30am -4.30pm London

2015-09-30 9.30am -4.30pm London


Budgeting-For-Non-Finance-Managers

Course Name :

Budgeting-For-Non-Finance-Managers

Target Audience :

Managers, directors, board members, business owner

Venues

Fee : £300

Course Objectives :

This one day finance training course is for managers and directors who want to understand how to put

together and manage a budget within the private, public and social enterprise sector. There is a separate

course for not for profit organisations registered operating as a charity.

The course takes a practical hands on and straightforward approach to budget making and will provide

you with invaluable tools and techniques to develop and control your budgets. The trainer is a qualified

and experienced finance expert with a strong understanding of financial management systems and tools.

Contents :

This course covers:

1.

2.

3.

4.

5.

The definition and purpose of a financial plan and budget

Common pitfalls in the budgeting process and how to avoid them Budgeting

techniques- incremental budgeting, zero based budgeting Understanding

costing and pricing model

How to prepare different types of budget – sales revenue, salaries, overhead cost, capital, cash flow,

profit and loss and balance sheet

Practical tips for preparing an effective budget Phasing/profiling

the annual budget

Getting buy-in to the budget

The budget presentation: what you need to be able to answer

6.

7.

8.

9.

10. How to manage the budget using a structured management account

11. What to look for when you get your monthly management accounts

12. How to analyse variances and make better decisions

13. Investigating differences from the budget

14. Avoiding overspend and getting back on track

22


Date Time Venue

2015-02-12 9.30am -4.30pm London

2015-04-09 9.30am -4.30pm Birmingham

2015-06-11 9.30am-4.30pm London


2015-10-15 9.30am-4.30pm London


How-To-Write-Business-Plan-For-Funding-And-Growth

Course Name :


Target Audience :

Anyone who want to learn how to put together a detailed business plan.

Venues

Fee : £300

Course Objectives :

The aim of this course is to enable participant to learn skills for putting together strategic business

plans for any type of organisation.

Contents :

The course is designed to provide participants with a step by step guide on how to put together a

compelling strategic business plan to realize the vision and mission of their organisation/ business. The

course includes all aspects of business planning as well as introduction to financial forecasting (i.e. profit and loss forecast, balance sheet forecast and cashflow forecast). Whether you are just starting

a new organisation, looking for finance to fund your organisation, this course will help you to achieve

your organisational business planning goals.

Participants get to learn:

1.

2.

3.

4.

5.

6.

7.

8.

The importance of putting together a business plan & misconception of business planning

What is a business plan

The difference between strategic planning and business planning

Strategic planning in action using different models and its link to business planning Scope

and contents of a business plan

How to clarify your vision and mission as well as put together your vision and mission statement How

to develop corporate strategy, business goals and targets

How to identify and scope out your target markets and their buying criteria so that you can put

together an effective marketing strategy/ plan for effective marketing.

Defining and clarifying your products features and benefits, as well as your pricing strategies 9.

10. Using PEST Analysis and Porters 5 Forces to analyse your external operating environments

11. Determine indirect and direct competition and put together a unique selling preposition

12. Exploring and identify gaps in

13. Identify and evaluate SWOT analysis and put together milestones

23


Date Time Venue

2015-02-13 9.30am -4.30pm London

2015-04-10 9.30am -4.30pm Birmingham

2015-06-12 9.30am-4.30pm London


2015-10-16 9.30am-4.30pm London


14. Risk assessment and develop risk management strategies for business success

15. Understanding marketing mix and put together effective marketing strategies and

16. Tips for presenting your business plan effectively to stakeholders.

All our finance training courses can be offered in-house for clients.

CPD Hours- 7 hours for one day course and 14 hours for two days course

24



3. LEADERSHIP AND MANAGEMENT COURSES

Leadership-Skills-For-Managers-Two- Days

Course Name :

Leadership-Skills-For-Managers-Two- Days

Target Audience :

Managers, Team Leaders, Directors, Assistant Dir

Venues

Fee : £750

Course Objectives :

This course will teach you how to become a great manager through strong leadership. By the end of

the class participants will be able to assess their leadership skills, learn new techniques and tools for

leadership improvement and significantly boost their leadership competency.

Contents :

1.

2.

3.

4.

5.

6.

7.

8.

9.

Definition of a leader and a manager

Assessing your own leadership competency using self assessment tools

The responsibilities of a leader

How to evaluate the appropriateness of different leadership styles

Leaders and power

Delegation, motivation and empowering others

The concept of emotional intelligence and its application to the role of a leader

Creating personal impact and inspiring others

Creating your vision

10. Articulating and communicating your vision

25


Date Time Venue

2015-03-06 9.30am- 5.00pm Central London

2015-07-31

9.30am-5.00pm

Central London and various locations outside

London depending on demand.

2015-08-01

9.30am-5.00pm



2015-10-30

9.30am-5.00pm




Team-Leading-Skills-For-Managers

Course Name :

Team-Leading-Skills-For-Managers

Target Audience :

New Managers, Existing Managers, Aspiring Managers

Venues

Fee :

£300

Course Objectives :

This leadership course is designed to provide you with skills for effective team leading. The course will help

you become self aware, as well as positively influence others within your team to work cooper- atively to

accomplish organisational vision, mission and goals. The course is particularly suited for those in

strategic positions within an organisation as well as new managers and aspiring managers.

Contents:

The course contents include:

1.

2.

3.

4.

5.

6.

7.

Assessing your leadership skills and action plan for improvement

Creating a winning vision, mission, objectives, goals and strategies

Creating a climate of employee engagement

Understanding how to create motivation for high performance in a team

Learning strategies and tools for effective employee engagement Developing

your own personal style

Lots of practice sessions and review of own psychoanalysis results

We offer in-house training courses for organisations with two or more staff. Our minimum fee is £750

for up to 5 staff plus expenses and £50 per head for additional staff over and above 5 staff. This fee is

subject to terms and conditions. We cover the entire UK so please contact us directly to find out more

about this.

26


Date Time Venue

TBC 9.30am- 4.30pm London


TBC

9.30am- 4.30pm

145-157 St John Street London EC1V 4PY or

Central London depending on numbers



Introduction-To-Management-Two-Days

Course Name :

Introduction-To-Management-Two-Days

Target Audience :

Aspiring managers, managers, supervisors

Venues

Fee :

£300

Course Objectives :

This course will teach participants how to manage and organise their department to meet corporate

goals through effective management skills. Participants will understand the contextual dynamics of

their functional role, as well as sound management tools to better achieve corporate goals and objectives.

Contents:

1.

2.

3.

4.

5.

6.

7.

8.

9.

Definition of management

Understanding the role of a manager

Culture and structural dynamics and impact on managers role

Role conflict in management

Principles of planning

The planning cascade

Organising your time

Organising your work

Making effective decision

10. Leading your team and setting values

11. Setting clear direction and aligning the team

12. Controlling, motivating and appraising team performance

27


Date Time Venue

2015-03-04 9.30am- 5.00pm Central London

2015-04-29

9.30am- 5.00pm

Central London or outside London depending on demands

2015-07-29

9.30am- 5.00pm


2015-10-29

9.30am- 5.00pm




Course Name :


Target Audience :


Venues

Fee :

£300

Course Objectives :


plans for any type of organisation.

Contents:



course includes all aspects of business planning as well as introduction to financial forecasting (i.e. profit and loss forecast, balance sheet forecast and cashflow forecast). Whether you are just starting


your organisational business planning goals. Participants get to learn:

1. The importance of putting together a business plan & misconception of business planning

2. What is a business plan

3. The difference between strategic planning and business planning

4. Strategic planning in action using different models and its link to business planning

5. Scope and contents of a business plan

6. How to clarify your vision and mission as well as put together your vision and mission statement

7. How to develop corporate strategy, business goals and targets

8. How to identify and scope out your target markets and their buying criteria so that you can put


9. Defining and clarifying your products features and benefits, as well as your pricing strategies




28


Date Time Venue

2015-02-13 9.30am -4.30pm London

2015-04-10 9.30am -4.30pm Birmingham

2015-06-12 9.30am -4.30pm London

2015-07-24 9.30am -4.30pm Birmingham

2015-10-16 9.30am -4.30pm London





16Tips for presenting your business plan effectively to stakeholders.

For accredited courses with the Institute of Leadership and Management go to our distance learning programme section of the brochure.

All our leadership training courses can be offered in-house for clients CPD

Hours- 7 hours for one day course and 14 hours for two days course

29



4. CIMA ONLINE COURSES-Suspended

CIMA-Fundamentals-of-Management-Accounting

Course Name :

CIMA-Fundamentals-of-Management-Accounting

Target Audience :

Management Accountant and Aspiring Accountants

Fee :

£255

Course Objectives :

To help students study successfully CIMA Fundamental of Management Accounting using flexible

learning mode with the aid of an expert tutor support. The course is distance learning online course with

tutor support.

The C01: Fundamentals of Management Accounting paper introduces you to core management ac-

counting topics such as cost determination, breakeven analysis, standard costing, cost and accounting

systems and financial planning and control.

Topics covered

1.

2.

3.

4.

5.

The context of management accounting - 10%

Cost identification and behaviour - 25%

Planning within organisations - 30%

Accounting control systems - 20%

Decision making - 15%.

Contents :

C01

Fundamentals of Management Accounting FMA

1.

2.

Cost accounting techniques

Budgeting and variance analysis

30



CIMA-Fundamentals-Of-Financial-Accounting-CO2

Course Name :

CIMA-Fundamentals-Of-Financial-Accounting-CO2

Target Audience :

Aspiring Management Accountants

Fee :

£155

Course Objectives :

To provide students with a flexible method of studying for CIMA qualifications in Fundamental of

Financial Accounting.

The C02: Fundamentals of Financial Accounting paper takes you through conceptual and regulatory

frameworks, accounting systems and control, and preparing accounting statements for single entities.

Students will be required to be aware of the format and content of

required to prepare them.

published accounts but are not

Contents :

C02

Fundamentals of Financial Accounting FFA

1.

2.

legal and conceptual framework

double entry bookkeeping and accounting adjustments

31



CIMA-Fundamentals-of-Business-Maths-Online

Course Name :

CIMA-Fundamentals-of-Business-Maths-Online

Target Audience :


Fee :

£155

Course Objectives :

To provide students with flexible learning training to study for CIMA Fundamentals of Business

Maths. This is an online course with tutor support via email or telephone.

C03: Fundamentals of Business Mathematics introduces you to basic mathematics, probability,

summarising and analysing data, variables, forecasting, financial mathematics and spreadsheets.

Contents :

C03

CIMA Fundamentals of Business Maths FBM

1. basic and financial mathematics

2. probability, forecasting, spreadsheets

Marking guide:

1.

2.

3.

4.

5.

6.

7.

Basic Mathematics - 15%

Probability - 15%

Summarising and Analysing Data - 15%

Relationships between Variables - 15%

Forecasting - 15%

Financial Mathematics - 15%

Spreadsheets - 10%.

32



CIMA- Fundamentals-of-Business-Economics-Online

Course Name :

CIMA- Fundamentals-of-Business-Economics-Online

Target Audience :


Fee :

£155

Course Objectives :

To assist student to study CIMA Fundamentals of Business Economics using flexible learning and cost

effective training support system. This is an online course with tutor support via email and telephone.

C04: Fundamentals of Business Economics covers the goals and decisions of organisations, the market

system and the competitive process, the financial system and the macroeconomic context of business.

Contents :

C04

Fundamentals of Business Economics FBE

1. the financial system, the market system and the competitive process

2. the macroeconomic context of business

Please note our fee does not include your registration fee for membership with CIMA as well as the costs

of your exams. You can start the course anytime. You will have access to your training course within 5

working days after payment has been made.

Marking Guide

1.

2.

3.

4.

The macroeconomic context of organisations - 25%

The goals and decisions of organisations - 25%

The market system and the competitive process - 25%

The financial system - 25%.

33



CIMA-Fundamental-of-Ethics-&-Corporate Governance

Course Name :

CIMA-Fundamental-of-Ethics-&-Corporate Governance

Target Audience :


Fee :

£155

Course Objectives :

To provide a flexible training that is cost effective for students who want to study CIMA Fundamentals of

Ethics & Corporate Governance. This is an online training course with tutor support via email and tele-

phone.

C05: Fundamentals of Ethics, Corporate Governance and Business Law covers ethics and business, ethical

conflict, corporate governance, comparison of English law with alternative legal systems, the law of con-

tract, the law of employment, and company administration and finance.

Contents :

C05

Fundamentals of Ethics & Corporate Governance FECB

1. basics of contract, company, employment and tort law

2. ethics

Marking Guide

3.

4.

5.

6.

7.

8.

9.

Ethics and Business - 15%

Ethical Conflict - 10%

Corporate Governance - 10%

Comparison of English Law with Alternative Legal Systems - 10%

The Law of Contract - 20%

The Law of Employment - 10%

Company Administration and Finance - 25%.

34



CIMA-Performance-Operations-P1

Course Name :

CIMA-Performance-Operations-P1

Target Audience :

Accountants, Bookkeepers

Fee :

£155

Course Objectives :

To provide students with opportunity to study online and via distance learning for CIMA Performance

Operations paper with the help of an expert tutor.

Contents :

P1

Performance Operations PO

1. costing, project appraisal and short term finance

35



CIMA-Enterprise-Operations-Course

Course Name :

CIMA-Enterprise-Operations-Course

Target Audience :


Fee :

£155

Course Objectives :

To provide students studying CIMA Enterprise Operations with a flexible learning system through

distance learning and online support .

The E1 Enterprise Operations paper addresses several functional areas of business, and introduces

candidates to the economic, social and political contexts of international business.

Contents :

E1

Enterprise Operations EO

1. Information systems, operations management, HR management

2. Marketing

Marking Guide:

1.

2.

3.

4.

5.

The global business environment (20%)

Information systems (20%)

Operations management (20%)

Marketing (20%)

Managing human capital (20%).

36



CIMA-Financial-Operations-Online-Course

Course Name :

CIMA-Financial-Operations-Online-Course

Target Audience :

CIMA Students,

Fee :

£155

Course Objectives :

This paper’s core objectives are preparation of full financial statements for a single company and the

principal consolidated financial statements for a simple group.Coverage of a wide range of interna-

tional standards is implicit in these objectives. The understanding the regulatory and ethical context of

financial reporting is vital.

Contents :

F1

Financial Operations FO

1. financial statements preparation

2. taxation

Marking Guide:

1.

2.

3.

Principles of business taxation (25%)

Regulation and ethics of financial reporting (15%)

Financial accounting and reporting (60%).

37



CIMA-Performance-Management-Online-Course

Course Name :

CIMA-Performance-Management-Online-Course

Target Audience :

CIMA Students,

Fee :

£250

Course Objectives :

To provide CIMA students with a flexible learning mode of studying for their exams through online and

distance learning programme. This online course comes with tutor support.

The main focus of paper P2 is the application of information in the management processes of decision

making and control to optimise performance.

The first two sections deal with the key contributors to operational performance: revenue and costs. The

role of control in monitoring and improving performance comes to the fore in the final two sections,

which deal with principles and practices in the use of responsibility centres and budgeting.

Contents :

P2

Performance Management PM

1. Managing processes of decision-making, control and performance optimisation

Marking Guide:

1.

2.

3.

4.

Pricing and product decisions (30%)

Cost planning and analysis for competitive advantage (30%)

Budgeting and management control (20%)

Control and performance measurement of responsibility centres (20%)

38



CIMA-Enterprise-Management-Online-Course

Course Name :

CIMA-Enterprise-Management-Online-Course

Target Audience :

CIMA Students

Fee :

£150

Course Objectives :

This course provides students with a flexible learning method of studying for the CIMA qualifications. In

particular, E2 moves towards a holistic, integrated view of management across an organisation.

Building on important concepts in strategic management, this paper develops tools and techniques for

identifying key types of competitive environments. Project management skills and tools are also

addressed.

Contents :

E2-Enterprise Management

1. Strategic project management and relationships

Marking Guide:

1.

2.

3.

Strategic management and assessing the competitive environment (30%)

Project management (40%)

Management of relationships (30%).

39



CIMA-Financial-Management-Online-Course

Course Name :

CIMA-Financial-Management-Online-Course

Target Audience :

CIMA Students

Fee :

£155

Course Objectives :

This online and distance learning course with tutor support is designed to help CIMA students study from

the comfort of their home for their qualifications.

F2 extends to more advanced topics in financial accounting (preparation of full consolidated financial

statements and issues of principle in accounting standards dealing with more complex areas) and to

developments in external reporting.

Contents :

F2

Financial Management FM

1. Group accounts and interpretation of accounts

2. Sundry accounting standards

Study Guide:

1.

2.

3.

4.

Group financial statements (35%)

Issues in recognition and measurement (20%)

Analysis and interpretation of financial accounts (35%)

Developments in external reporting (10%).

40



CIMA-Performance-Strategy-Online-Course

Course Name :

CIMA-Performance-Strategy-Online-Course

Target Audience :

CIMA Students

Fee :

£150

Course Objectives :

This online distance learning course is tutor supported and is designed to offer students studying for

CIMA qualifications with a flexible mode of learning. Management strategies covered extend to

financial instruments, and more general strategies of risk identification and management. With the

growing importance of new sources of risk, the paper pays particular attention to risks arising from

governance, ethical and social/environmental issues.

Contents :

P3

Performance Strategy

1. Risk and management control

2. Corporate governance

Marking Guide:

Topics covered

1.

2.

3.

4.

5.

Management control systems (10%)

Risk and internal control (25%)

Review and audit of control systems (15%)

Management of financial risk (35%)

Risk and control in information systems (15%).

41



CIMA-Enterprise-Strategy-Online-Course

Course Name :

CIMA-Enterprise-Strategy-Online-Course

Target Audience :

CIMA Students

Fee : £150

Course Objectives :

To help student who study for CIMA access flexible training course via our online and distance learning

portals with tutor support. This paper continues the integration of skills across functions, but

concentrates on developing the knowledge and skills used in designing and implementing strategy. This paper requires application of tools to assist in the evaluation of

given strategy.

Contents :

E3 Enterprise Strategy ES

the performance implications of a

1. Designing and implementing business strategy

Marking Guide:

1.

2.

3.

4.

Interacting with the competitive environment (20%)

Change management (20%) Evaluation

of strategic options (30%)

Implementation of strategic plans (30%).

42



CIMA-Financial-Strategy-Online-Course

Course Name :

CIMA-Financial-Strategy-Online-Course

Target Audience :

CIMA Students

Fee :

£160

Course Objectives :

To provide students with the opportunity to study Financial Strategy to gain CIMA qualification. This

course is online distance learning course with tutor support via email or phone.

Contents :

Financial Strategy

1.

2.

Business investment decisions and financing

Returning value to shareholders

43



5. ENTERPRISE COURSES

Starting-A-Business-Masterclass-5 days

Course Name :

Starting-A-Business-Masterclass-5 days

Target Audience :


Venues

Fee :

1500

Course Objectives :

This course will provide you with invaluable assistance to develop your business idea and take

appropriate action to plan effectively for your business. This course is targeted at aspiring entrepreneurs

and new entrepreneurs that have been trading for less than 18 months and need help developing their business ideas into a viable business. We specifically welcome women, social entrepreneurs and

interpreneurs, who aspire to start their own business but lack confidence to start due to limited know-

how or motivation.

Contents:

The programme will run for 5 days and will offer participants a total of 35 guided learning hours. It is

intended for those who are dedicated to start their own business or social enterprise and create their own

jobs but in need of learning the tools to help build the right foundation for starting up a business.

The programme is delivered by trainers who are all dedicated business owners, business advisors and/ or

consultants with expert knowledge and experience in starting a business.

You as a participant will be learning practical leadership, management and business ideas generation/

development skills and your complete commitment to start and finish the programme is a pre-requisite for

enrolment.

Contents : The programme covers all aspects of starting a new business enterprise with lots of opportunities for

developing your business ideas with the help of the trainers delivering the programme over the five

sessions.

You will be asked to send your business idea to your tutor marked confidential, if you want to take

advantage of the one on one help of up to one hour (outside the five formal sessions) with developing your

business idea. If you are not comfortable for any reason to send your business ideas to us, we ask that you

send a non-disclosure agreement via email to [email protected], which we will use to reassure you

that your idea will be kept in strict confidence and will not be abused without financial 44


Date Time Venue

2015-03-26 9.00am - 5.00pm London

2015-06-30 9.00am - 5.00pm London

2015-10-11 9.00am - 5.00pm London

mailto:[email protected]


liability on our part. Otherwise you can opt out of this session.

Contents:

Day 1

Assessing own suitability for business enterprise whether as a social enterprise or a private business

enterprise

Identifying what it takes to start a business enterprise for commercial reason and gaps that you will need

addressing to ensure you complete the journey ahead

Putting together a professional and personal development plan for growth

Developing your soft skills such as effective communication, time management and assertiveness skills for

business

Understanding the legal and regulatory framework of running a business

Day 2

Exploring idea generation and development strategies

Formulating and developing your own business ideas using techniques learnt

Identifying your target market and mapping out their profile for effective planning

Understanding the operating environment of different sectors at the macro and micro level using business

tools such as PEST analysis, Porters Five Forces and more.......

Putting together a business plan for starting up your business enterprise ensuring you are starting the

process with a clear vision and mission

Day 3

Putting together a business plan for starting your business enterprise- continued from previous session

Understanding financial concepts for business e.g financial costing and projections, profit and loss

accounts, balance sheets and cash flow statements

Assessing your financial needs

Day 4

Putting together financial forecasts to determine financial needs continue Understanding

the concept of budgeting and its effectiveness in financial management Sourcing and

raising finance for business start-up- grants, loans and equity Understanding lending and

investors appraisal criteria

Presenting your business plan to lenders or investors with confidence

Day 5

Introduction to marketing and selling skills

Putting together your marketing plan to support your strategies Understanding

how to sell to the public sector through effective bid writing.

Introduction to people and relationship management for effective team building and business growth

Understanding the importance of business systems and policies.

45



Students will be assigned course materials and workbooks to complete each module of the course as

well as a tutor. All students will get a copy of a well written business start-up book.

This course is also available as a distance learning course / workshop. If you are after an accredited

course please check out the Certificate In Starting A Business Course -ILM Level 2 Programme. You

will get a certificate of completion after you have attended and completed the course.

46



Certificate In Enterprise- ILM Level 3

Course Name :

Certificate In Enterprise- ILM Level 3

Target Audience :

Entrepreneurs, Unemployed Entrepreneurs

Venues

Fee :

1500

Course Objectives :

Level 3 Certificate in Starting Your Own Business

This programme is perfect for those who are skilled and want to turn their talents and passion into

real business.

The programme will run for 36 weeks and will offer participants a total of 95 guided learning hours. It is

intended for those who are dedicated to start their own business or social enterprise and create their own

jobs but in need of learning the tools to help build the right foundation for starting up a business.

Participants have up to 36 months to complete their assessment to gain the ILM Level 3 Certificate

, however we recommend that participants complete their course within 12 months of starting the

programme.





enrolment.

Contents :

Level 3 Certificate in Starting Your Own Business

The programme will offer participants a total of 95 guided learning hours. It is intended for those who are

dedicated to start their own business or social enterprise and create their own jobs but in need of learning

the tools to help build the right foundation for starting up a business. Participants have up to 12 months to

complete their assessment to gain the ILM Level 2 Certificate after the formal tuitions, however we

recommend that participants complete their course within six months of starting the programme.





enrolment.

47


Date Time Venue

TBC TBC TBC


Contents :

The programme covers all aspects of starting a new business enterprise with lots of opportunities for

developing your business ideas with the help of the trainers delivering the programme over the five

sessions.

You will be asked to send your business idea to your tutor marked confidential, if you want to take

advantage of the one on one help of up to one hour (outside the five formal sessions) with developing your

business idea. If you are not comfortable for any reason to send your business ideas to us, we ask that you

send a non-disclosure agreement via email to [email protected], which we will use to reassure you

that your idea will be kept in strict confidence and will not be abused without financial liability on our

part. Otherwise you can opt out of this session.

Contents:

Module 1

Assessing own suitability for business enterprise whether as a social enterprise or a private business

enterprise

Identifying what it takes to start a business enterprise for commercial reason and gaps that you will need

addressing to ensure you complete the journey ahead

Putting together a professional and personal development plan for growth

Developing your soft skills such as effective communication, time management and assertiveness skills for

business

Understanding the legal and regulatory framework of running a business

Module 2

Exploring idea generation and development strategies

Formulating and developing your own business ideas using techniques learn’t Identifying

your target market and mapping out their profile for effective planning

Understanding the operating environment of different sectors at the macro and micro level using business

tools such as PEST analysis, Porters Five Forces and more.......

Putting together a business plan for starting up your business enterprise ensuring you are starting the

process with a clear vision and mission

Module 3

Putting together a business plan for starting your business enterprise- continued from previous session

Understanding financial concepts for business e.g financial costing and projections, profit and loss

accounts, balance sheets and cash flow statements

Assessing your financial needs

Module4

Putting together financial forecasts to determine financial needs continue Understanding

the concept of budgeting and its effectiveness in financial management

Sourcing and raising finance for business start-up- grants, loans and equity

Understanding lending and investors appraisal criteria

Presenting your business plan to lenders or investors with confidence

48




Module 5

Introduction to marketing and selling skills

Putting together your marketing plan to support your strategies Understanding

how to sell to the public sector through effective bid writing.

Introduction to people and relationship management for effective team building and business growth

Understanding the importance of business systems and policies.

Students will be assigned course materials and workbooks to complete each module of the course as well

as a tutor. All students will get a copy of a well written business start-up book.

This course is also available as a distance learning course / workshop and it is accredited by the Insti- tute

Of Leadership & Management.

ILM VRQ Qualifications online - Level 3 Award & Certificate in Enterprise & Entrepreneurship

unit details:

49


VRQ ILM Qualifications online Level

3 Certificate in Enterprise &

Entrepreneurship - Unit Details

Pay Code

Award

Certifi-

cate

Credit

Value

GLH

E2.01 Assessing own suitability for

enterprise

8141-200

M

M

3

6

E3.01 Assessing the viability of a

business idea

8141-301

M

M

3

16

E3.03 Developing a customer service

focus

8141-302

M

2

6

E3.04 Promoting the enterprise

8141-303

M

1

4

E3.02 Researching the business mar-

ket

8141-304

M

3

7

E3.05 Resources for the enterprise

8141-305

M

2

7

E2.04 & 3.06 Understanding the

financial needs foran enterprise

8141-306

M

3

15

E3.07 Understanding legislation and

regulatory requirements

8141-307

M

3

12

E3.08 Developing a business plan

8141-308

M

1

3

VRQ ILM Qualifications online

Level 3 Award & Certificate in Enterprise & Entrepreneurship

Award Credit value & Fee code 8 credits & 8141-11

Award rules of combination

Learners must achieve 6 credits from the mandatory units

200 & 301 and are required to achieve a further 2 credits.

Certificate Credit value & Fee code 25 credits & 8141-21

Certificate rules of combination

Learners must achieve 21 credits from the 9 mandatory units

200, 300, 301, 302, 303, 304, 305, 306, 307 & 308 and

are required to achieve a further 4 credits.

To be completed within 3 years

Assessment

Criterion assessment applies to all units within this qualifi-

cation (i.e. the learner must adequately evidence each assess-

ment criterion).


50


VRQ ILM Qualifications online Level

3 Certificate in Enterprise &

Entrepreneurship - Unit Details

Pay Code

Award

Certifi-

cate

Credit

Value

GLH

E3.10 Understanding human resources

for the enterprise

8141-310

2

6

E3.11 Understand how to manage

personnel

8141-311

2

6

E3.14 Understand marketing and

selling for the enterprise

8141-313

3

9

E3.16 Understand stock control in the

enterprise

8141-315

1

3

E3.20 Presenting a business plan

8141-318

2

6

M3.01 Solving problems & making

decisions

8141-321

2

9

M3.04 & 3.20 Planning and allocat-

ing work

8141-322

2

9

M3.06 Contributing to innovation

and creativity in the workplace

8141-323

2

9

M3.08 Understanding customer ser-

vice standards and reqs

8141-324

2

7

M3.14 Understanding conflict man-

agement in the workplace

8141-325

1

4

M3.15 Understanding stress manage-

ment in the workplace

8141-326

1

7

M3.18 Understanding training and

coaching in the workplace

8141-327

2

7

M3.19 Understanding quality man-

agement in the workplace

8141-328

2

6


6. ONLINE COURSES AND DISTANCE

LEARNING COURSES ILM-Level-3-Diploma-In-Leadership-And-Management

Course Name :

ILM-Level-3-Diploma-In-Leadership-And-Management

Target Audience :

Managers, Leaders, Directors, CEOs

Fee :

£3093

Course Objectives :

The ILM Level 3 Diploma in Leadership and Management Skills has been designed to develop the

leadership and management skills of practicing or aspiring first line managers.

All learners gain free trial membership of ILM for six months. This provides access to a wide range of

online resources including reading lists, study guides, suggested websites for further research and other

tailored resources to help participants complete their programme successfully.

Benefits

1. Delegates will build a skill set that will help them optimise their own performance and that of

others

Make a significant impact to their key result areas

Develop ability to deliver significant results will be enhanced

Be ale to deliver greater job satisfaction

2.

3.

4.

What do you get

1.

2.

3.

4.

Skills and capability

Internationally recognised qualification

All course materials

Free studying membership of ILM for 6 months

Contents :

51


VRQ ILM Qualifications online Level 3 Leadership & Management

Diploma Credit value & Fee code 37 credits & 8600-31

Diploma rules of combination

Learners are required to attain a minimum of 37

credits from a choice of units from Groups 1 &

2 BUT a maximum of 18 credits is allowed from

Group Two.


Assessment

Criterion assessment applies to all units within this

qualification (i.e. the learner must adequately

evidence each assessment criterion).


52


VRQ ILM Qualifications Online Level 3 in Leadership

& Management

Pay Code

Credit

Value

GLH

GROUP ONE

37 credits

& 8600-31

M3.01 Solving problems and making decisions 8600-300 2 9

M3.02 Understanding innovation & change in the workplace 8600-301 2 9

M3.03 Planning change in the workplace 8600-302 2 9

M3.04 & 3,20 Planning and allocating work 8600-303 2 9

M3.05 Writing for business 8600-304 1 4

M3.06 Contributing to innovation and creativity in the workplace 8600-305 2 9

M3.08 Understaning customer service standards and requirements 8600-306 2 7

M3.09 Giving briefings and making presentations 8600-307 2 4

M3.10 Understanding leadership 8600-308 2 6

M3.11 Understanding how to establish an effective team 8600-309 1 5

M3.12 Understanding how to motivate to improve performnce 8600-310 2 9

M3.13 Developing yourself and others 8600-311 2 9

M3.14 Understanding conflict management in the workplace 8600-312 1 4

M3.15 Understanding stress management in the workplace 8600-313 1 7

M3.16 Understanding discipline in the workplace 8600-314 1 5

M3.17a Understanding recruitment and selection of new staff in the

workplace

8600-315

2

7

M3.17b Understanding the induction of new staff in the workplace 8600-316 1 3

M3.18 Understanding training and coaching in the workplace 8600-317 2 7

M3.19 Understanding quality management in the workplace 8600-318 2 6

M3.21 Understanding organising and delegating in the workplace 8600-319 1 4

M3.22 Managing workplace projects 8600-320 2 7

M3.23 Understanding health and safety in the workplace 8600-321 2 7

M3.24 Understanding the organisation in its context 8600-322 2 7

M3.26 Understanding performance management 8600-323 2 7

M3.27 Understanding costs and budgets in an organisation 8600-324 1 7

M3.28 & 3.29 Understanding how to manage the efficient use of

materials and equipment

8600-325

2

7

M3.30 & 3.32 Understanding the communication process in the

workplace

8600-326

2

7

M3.31 Understanding negotiation and networking in the workplace 8600-327 1 6

M3.33 Understanding how to lead effective meetings 8600-328 2 4

M3.34 Understanding workplace information systems 8600-329 1 6

M3.35 Understanding Marketing for managers 8600-330 1 4

GROUP TWO

M2.01 Developing yourself as a team leader 8600-200 1 6

M2.02 Improving performance of the work team 8600-201 1 6

M2.03 Planning and monitoring work 8600-202 2 8

M2.04 Developing the work team 8600-203 1 6


53


VRQ ILM Qualifications Online Level 3 in Leadership

& Management

Pay Code

Credit

Value

GLH

M2.05 Induction and coaching in the workplace 8600-204 2 8

M2.07 & 2.32 Meeting customer needs 8600-205 2 6

M2.08 Providing quality to customers 8600-207 1 6

M2.09 Using information to solve problems 8600-208 1 5

M2.10 Understanding the change in the workplace 8600-209 2 6

M2.11 Maintaining a healthy and safe working environment 8600-210 1 8

M2.12 Diversity in the workplace 8600-211 1 6

M2.13 Using resources effectively & efficiently in the workplace 8600-212 1 7

M2.14 Communicating with people outside the work team 8600-213 1 6

M2.15 Briefing the work team 8600-214 1 6

M2.16 Workplace communication 8600-215 1 5

M2.17 Workplace records and information systems 8600-216 1 5

M2.18 Business improvement techniques 8600-217 2 10

M2.19 Leading your work team 8600-218 2 6

M2.20 Managing yourself 8600-219 1 4

M2.21 Enterprise awareness 8600-220 3 18

M2.22 Working with customers legally 8600-221 1 5


Charity Finance For Non Financial Managers Online

Course Name :

Charity Finance For Non Financial Managers Online

Target Audience :

Non Financial Managers, Directors,

Fee :

45

Course Objectives :

About This Course:

Gain immediate access to our online training course in which a tutor that is qualified in the subject

teaches the subject matter in a fun and interesting manner.

You will be sent access to your handout via email including a an e-workbook . You will be able to

access the course within two business days after payment is cleared and you can attend all future

live training webinar which we organise from time to time during the course of the year. In order

to ensure that you are fully satisfied with the course, we offer you access to our tutors, who you will ask

questions about the course you have taken using our community forum or simply by sending us an email

([email protected]). After you have completed the course, you will be able to get our certificate of

completion that you can show your employer of professional body as evidence of your CPD. To gain our

certificate you must complete the exercises relating to the coursework ( refer to your e- workbook) and

send it to us via email clearly stating the name of the course and your answers to the questions asked. We

want to ensure that only participants that complete the course work gain the certificate.

Contents :

Understanding the fundamental of finance as a measurement of charity’s performance is the key objective

of this workshop. As managers or directors you have responsibility for the impact of every

transactions undertaken for your charity and it is not sufficient to abdicate responsibility to the finance

department. You owe it to your charity to understand the impact of these transactions on the three areas

of the organisation- Income and expenditure account, Cash-flow and Balance Sheet .

This course is targeted at non-financial experts with responsibility to manage and control financial

resources. This course will provide participants with finance fundamentals that will help them come to

grips with sound financial discipline for running an effective charity and winning the trust of stakeholders

such as members, funders, suppliers, volunteers, suppliers, trustees, banks, media and staff.


1. The definition of income and expenditure ; why and how they are put together

2. The definition of balance sheet; why and how they are put together

3. The definition of cash flow statement; why and how they are put together

4. Finance jargons and how to make sense of them

5. Financial controls required for effective safeguards over assets of a charity

6. How to interpret and evaluate the performance of a charity using financial ratios

7. Strategies for identifying financial leakages and maximising cash flow in your charity

54



8. How to put together an effective credit control system

9. How funders evaluate the financial viability of a charity and what this means for your fundraising

activities and financial strategies.

We also offer online courses in budgeting skills, marketing skills, starting an online business, business

planning, tendering for public sector contracts, microsoft excel. Do contact us for more information about

our course programme.

55



How-to-write-a-business-plan-for-funding-Online

Course Name :

How-to-write-a-business-plan-for-funding- Online

Target Audience :

Business Managers, Directors, Entrepreneurs

Fee :

45

Course Objectives :




access the course within two business days after payment is cleared and you can attend all future live

webinar on this subject, which we organise from time to time during the course of the year. In order to

ensure that you are fully satisfied with the course, we offer you access to our tutors, who you will ask

questions about the course contents and you can do so in our community forum or simply by sending us

an email ([email protected]). After you have completed the course, you will be able to obtain our

corporate certificate of completion that you can show your employer or professional body as evidence of

your CPD. To gain our certificate you must complete the assignments relating to the coursework ( refer to

your e- workbook) and send them to us via email clearly stating the name of the course on the subject line.

We want to ensure that only participants that complete the course assignments are awarded with our

corporate certification.

Contents :

1. The importance of putting together a business plan & misconception of business planning

2. What is a business plan.

3. The difference between strategic planning and business planning.

4. Strategic planning in action using different models and its link to business planning.

5. Scope and contents of a business plan.

6. How to clarify your vision and mission as well as put together your vision and mission statement

7. How to develop corporate strategy, business goals and targets.

8. How to identify and scope out your target markets and their buying criteria so that you can put


9. Defining and clarifying your products features and benefits, as well as your pricing strategies.

10. Using PEST Analysis and Porters 5 Forces to analyse your external operating environments.

11. Determine indirect and direct competition and put together a unique selling preposition.

12. Exploring and identify gaps in.

13. Identify and evaluate SWOT analysis and put together milestones.

14. Risk assessment and develop risk management strategies for business success.

15. Understanding marketing mix and put together effective marketing strategies.

16Tips for presenting your business plan effectively to stakeholders.

56



Award-&-Certificate-In-Leadership-and-team-skills

Course Name :

Award-&-Certificate-In-Leadership-and-team-skills

Target Audience :

Practising team leaders who are in need of support to lead their teams effectively. Aspiring team

leaders who would like to develop their leadership skills to further their career progression. Qualified

technical professionals such as accountant, lawyers, engineers responsible for team but with no formal

leadership skills.

Fee :

Contact Us For Details

Course Objectives :

The course aims to give practising or potential team leaders the foundation for their formal develop-

ment in this role. The qualification does this by developing a wide range of team leading skills and

assisting participants in gaining the comprehensive knowledge required by a team leader.

Entry Requirements

There are no formal entry requirements, but participants will:

• Normally be either practising or aspiring team leaders with the opportunity to meet the assessment

demands, and;

Have a background that will enable them to benefit from the programme – which is likely to be

Level 1 Key Skills Literacy and Numeracy or their equivalent.

Individuals who are sponsored by their employers and those without such sponsorship are equally

eligible.

•

•

Contents :

ILM VRQ Qualifications online -

Level 2 Award & Certificate in Leadership & Team Skills unit details:

57


VRQ ILM Qualifications online Level 2 Certificate in Leadership & Team Skills Venue

Award Credit value & Fee code 8 credits & 8141-11

Award rules of combination

Learners must achieve 6 credits from the mandatory units

200 & 301 and are required to achieve a further 2 credits.

Certificate Credit value & Fee code 25 credits & 8141-21


Learners must achieve 21 credits from the 9 mandatory units

200, 300, 301, 302, 303, 304, 305, 306, 307 & 308 and

are required to achieve a further 4 credits.



58


GROUP TWO


M3.02 Understanding innovation & change in the work-

place

8000-301

2

9



M3.14 Understanding conflict management in the workplace 8000-312

1

4

M3.15 Understanding stress management in the workplace 8000-313

1

7


VRQ ILM Qualifications online Level 2 Certificate in

Leadership & Team Skills - Unit Details

Pay Code

Credit

Value

GLH

GROUP ONE










M2.11 Maintaining a healthy and safe working environment 8000-260

1

8


M2.13 Using resources effectively & efficiently in the

workplace

8000-262

1

7

M2.14 Communicating with people outside the work team 8000-263

1

6









VRQ ILM Qualifications online Level 2 Certificate in Leadership & Team Skills Venue

Assessment

Criterion assessment applies to all units within this qual-

ification (i.e. the learner must adequately evidence each

assessment criterion).


59


GROUP TWO

M3.17b Understanding the induction of new staff in the

workplace

8000-316

1

3

M3.18 Understanding training and coaching in the work-

place

8000-317

2

7



M3.31 Understanding negotiation and networking in the

workplace

8000-327

1

6


ILM Level 2 Certificate In Sales Management

Course Name :

ILM Level 2 Certificate In Sales Management

Target Audience :

Practising or aspiring sales managers

Fee :

£1040

Course Objectives :

This course is designed to give a clear understanding of sales and the customer focusing on effective

selling strategies and managing customer care including how to deal with customer complaints.

Contents : ILM VRQ Qualifications online - Level 2 Certificate in Sales Management unit details:

60


VRQ ILM Qualifications online - Level 2 Certificate in

Sales Management - Optional Unit Details

Pay Code

Credit

Value

GLH

GROUP ONE

M2.30 Effectively selling to customers 8570-228 2 7

M2.31 Understanding sales in the workplace 8570-229 2 7

M2.07 + 2.32 Meeting customer needs 8570-205 2 6

GROUP TWO


M2.13 Using resources effectively & efficiently in the workplace 8750-212 1 7

M2.14 Communicating with people outside the work team 8750-213 1 6

M2.17 Workplace records & information systems 8750-216 1 5


GROUP THREE




M3.04 & 3.20 Planning and allocating work 8750-303 2 9

M3.30 & 3.32 Understanding the communication process in the

workplace

8750-326

2

7

VRQ ILM Qualifications online Level 2 Certificate in Sales Management

Certificate Credit value & Fee code 13 credits & 8750 - 21


Learners are required to attain the 6 credits in group one plus 7

credits from a choice of units from Groups 2 & 3 BUT a

maximum of 6 credits is allowed from Group Three.


Assessment

Criterion assessment applies to all units within this qualific-

tion (i.e. the learner must adequately evidence each assess-

ment criterion).


ILM Level 3 Leadership and Management Skills

Course Name :

ILM Level 3 Leadership and Management Skills

Target Audience :

Team leaders and aspiring team leaders

Fee :

£1170

Course Objectives :

The ILM Level 3 Certificate in Leadership and Management Skills has been designed to develop the

leadership and management skills of practicing or aspiring first line managers.

The Certificate in Leadership and Management Skills builds and broadens the understanding already

gained by the individual. Learners undertake three mandatory units then complete three optional units

from a wide selection. From ‘Writing for business’ to ‘Working with costs and budgets’ the

Certificate in Leadership and Management Skills can be fully tailored to meet the varying needs of

candidates across all employment sectors.

All learners gain free trial membership of ILM for six months. This provides access to a wide range of

online resources including reading lists, study guides, suggested websites for further research and other

tailored resources to help participants complete their programme successfully.

Benefits 1. Delegates will build a skill set that will help them optimise their own performance and that of

others

2.

3.

4.

Make a significant impact to their key result areas

Develop ability to deliver significant results will be enhanced

Be ale to deliver greater job satisfaction

What do you get 1. Skills and capability

2.

3.

4.

5.

Internationally recognised qualification

All course materials

Free studying membership of ILM for 6 months

Entry Requirements

Entry Requirements There are no formal entry requirements but participants will normally be either practising or aspiring first

line managers with opportunity to meet the assessment demands and have a background that will enable

them to benefit from the programme.

Contents : ILM VRQ Qualifications online - Level 3 Certificate in Leadership & Management - unit details:

61



62


VRQ ILM Qualifications online Level 3 in Leader-

ship & Management - Unit Details

Pay Code

Credit

Value

GLH

GROUP ONE


M3.02 Understanding innovation & change in the work-

place

8600-301

2

9


M3.04 & 3,20 Planning and allocating work 8600-303 2 9

M3.05 Writing for business 8600-304 1 4

M3.06 Contributing to innovation and creativity in the

workplace

8600-305

2

9

M3.08 Understaning customer service standards and

requirements

8600-306

2

7



M3.11 Understanding how to establish an effective team 8600-309 1 5

M3.12 Understanding how to motivate to improve

performnce

8600-310

2

9

M3.13 Developing yourself and others 8600-311 2 9

M3.14 Understanding conflict management in the workplace 8600-312

1

4

M3.15 Understanding stress management in the workplace 8600-313

1

7


M3.17a Understanding recruitment and selection of new staff

in the workplace

8600-315

2

7

M3.17b Understanding the induction of new staff in the

workplace

8600-316

1

3

M3.18 Understanding training and coaching in the work-

place

8600-317

2

7

M3.19 Understanding quality management in the work-

place

8600-318

2

6

M3.21 Understanding organising and delegating in the

workplace

8600-319

1

4


M3.23 Understanding health and safety in the workplace 8600-321 2 7

VRQ ILM Qualifications online Level 3 Leadership & Management

Level 3 Leadership & Management 13 credits & 8750 - 21


Learners are required to attain the 6 credits in group one plus 7

credits from a choice of units from Groups 2 & 3 BUT a

maximum of 6 credits is allowed from Group Three.


Assessment

Criterion assessment applies to all units within this

qualification (i.e. the learner must adequately evidence each

assessment criterion).


NB: GLH means guided learning hours

NB: IF additional credits are selected the they will be charged at £60 per Credit

63


VRQ ILM Qualifications online Level 3 in Leader-

ship & Management - Unit Details

Pay Code

Credit

Value

GLH


M3.26 Understanding performance management 8600-323 2 7

M3.27 Understanding costs and budgets in an organisa-

tion

8600-324

1

7

M3.28 & 3.29 Understanding how to manage the efficient use

of materials and equipment

8600-325

2

7

M3.30 & 3.32 Understanding the communication process in

the workplace

8600-326

2

7

M3.31 Understanding negotiation and networking in the

workplace

8600-327

1

6

M3.33 Understanding how to lead effective meetings 8600-328 2 4

M3.34 Understanding workplace information systems 8600-329 1 6

M3.35 Understanding Marketing for managers 8600-329 1 6

GROUP TWO










M2.11 Maintaining a healthy and safe working environment 8600-210

1

8


M2.13 Using resources effectively & efficiently in the

workplace

8600-212

1

7

M2.14 Communicating with people outside the work team 8600-213

1

6










MicroSoft-Excel-2007-Introduction to advance

Course Name :

MicroSoft-Excel-2007-Introduction to advance

Target Audience :

Anyone who wants to use excel as a beginner

Fee :

£60

Course Objectives :

Student can take certification exams with Microsoft after completing this course. Learn everything you

need to know from beginner stage to advance stage with this course. This online courses covers the core

skills and knowledge you will need to get the most out of Microsoft® Office Excel 2007. It is also ideal

training for the exam 77-602: MOS: Using Microsoft Office Excel 2007. You can get your exams from

Certiport for £55. Exams fees are not included in our courses.

Contents :

Foundation Level

Getting started with Excel 2007

Exploring the Excel 2007 Environment Lesson Introduction

Elements of the Excel 2007 User Interface

Features of Excel 2007

Creating and Modifying a Workbook Lesson Introduction

Create a Workbook

Lab: Setting up a Workbook

Create and Rename a Worksheet in a Workbook

Lab: Modifying a Workbook

Customize a Workbook

Modifying a Worksheet Lesson Introduction

Modify Columns and Rows in a Worksheet

Lab: Inserting and Modifying Columns and Rows

Data Entry Options

Lab: Entering a Data Series

Editing Data in a Workbook Lesson Introduction

List the Paste Options Available in Excel 2007

List the Find and Replace Dialog Box Controls

Lab: Moving, Finding, and Replacing a Value in a Workbook Lab:

Finding a Cell in the Workbook with a Particular Format Use the

Dictionary and Thesaurus

Module Summary

Glossary

64



Performing Calculations on Data in Excel 2007

Managing Groups of Data Lesson Introduction

Create and Rename a Table

Lab: Adding and Modifying a Row in a Table

Lab: Naming Groups of Data

Using Formulas for Performing Calculations on Data Create and Edit a Formula

Use the Function Library

Lab: Using Relative and Absolute References to Create a Formula

Create a Conditional Formula

Identifying Errors in a Formula Identify Error Codes

Trace the Precedents and Dependents of a Cell

Evaluate Parts of a Formula

Use the Watch Window Lab:

Auditing a Worksheet Self

Test

Formatting and Printing Worksheets in Excel 2007 Changing Workbook Appearance

Format a Cell

Lab: Creating and Applying Styles to Cells

Workbook Themes and Styles

Create and Apply a Table Style

Lab: Applying Themes and Styles

Enhancing the Readability of a Workbook Lesson Introduction

Format Numeric Data

Conditional Formatting

Lab: Creating and Applying Conditional Formats

Add Images to a Worksheet

Printing Worksheets Lesson Introduction

Headers and Footers

Lab: Creating a Custom Header for a Workbook

Set the Workbook Properties

Lab: Printing a Worksheet

Intermediate Level

Filtering and Summarizing Data in Excel 2007 Module Introduction

Filtering Data

Identify Filters in Excel 2007 Lab: Creating and Using Filters

65



Summarize List of Data

Lab: Performing Calculations on Filtered Data

Reordering Data Lesson Introduction

Sorting Options in Excel 2007

Lab: Sorting a Data List in Excel 2007

Organize Data into Levels

Find Data by Using VLOOKUP

Validating Data Lesson Introduction

Data Validation in Excel 2007

Lab: Creating a Validation Rule

Working with Pivot Tables and Charts in Excel 2007 Module Introduction

Creating and Manipulating PivotTable Reports PivotTable Reports in Excel 2007 Organize

Data in a PivotTable Report

Lab: Creating and Pivoting a PivotTable Report

Filter a PivotTable Report

Show and Hide PivotTable Report Details

Editing and Formatting PivotTable Reports Edit a PivotTable Report

Change the Summary Function in a PivotTable Report

Apply Formats to a Field

Lab: Formatting a PivotTable Report

Create a PivotTable Report from External Data

Creating and Customizing a Chart Create and Manipulate a Chart

Chart Styles Gallery in Excel 2007

Customize and Save a Chart as Chart Template

Lab: Customizing a Chart

Module Summary

Advance Level

Collaborating with Others in Excel 2007

Allowing Multiple Users to Access a Workbook Lesson Introduction

Share a Workbook

Save a Workbook as a Web Document

Lab: Sharing a Workbook

Managing a Shared Workbook Add Comments to a Cell in a Workbook

Manage Changes in a Shared Workbook

Lab: Tracking Changes in a Workbook

66



Protecting and Authenticating Workbooks Lesson Introduction

Access Protection

Lab: Password-Protecting a Workbook

Digital Signatures and Certificates

Authenticating a Workbook

Analyzing Data and Working with Macros in Excel 2007

Analyzing Data

Using Macros

Lab: Analyzing Data and Working with Macros in Excel 2007

Module Summary

System Requirement System Requirements:

Pentium II 400 MHz;

256MB RAM;

Microsoft Internet Explorer 6.0 or higher; 256k

connection (broadband recommended);

Windows XP, 2000 or higher;

Flash Player 7.0 or higher;

Speakers and soundcard.

You will need Excel 2007 installed on your machine to use some of the local labs in this course.

This course contains

1.

2.

3.

4.

5.

6.

Fully Interactive Software Simulation

Skills Assessment Tests

No Plugins Required

Easy to Understand Language

Full reporting and Tracking 12

Months Unlimited Access

67



Budget Management Course

Course Name :

Budget Management Course

Target Audience :


Fee :

45

Course Objectives :







questions about the course contents and you can do so in our community forum or simply by sending us


corporate certificate of completion that you can show your employer or professional body as evidence

of your CPD. To gain our certificate you must complete the assignments relating to the coursework (

refer to your e- workbook) and send them to us via email clearly stating the name of the course on the

subject line. We want to ensure that only participants that complete the course assignments are awarded

with our corporate certification.

Contents :

Course Objectives :

This online finance training course is for managers and directors who want to understand how to put

together and manage a budget within the private, public and social enterprise sector.

There is a separate course for not for profit organisations registered operating as a charity. The course takes

a practical hands on and straightforward approach to budget making and will provide you with invaluable

tools and techniques to develop and control your budgets. The trainer is a qualified and experienced

finance expert with a strong understanding of financial management systems and tools.

Contents :

This course covers:

•

•

•

•

The definition and purpose of a financial plan and budget

Common pitfalls in the budgeting process and how to avoid them

Budgeting techniques- incremental budgeting, zero based budgeting

Understanding costing and pricing model how to prepare different types of budget – sales revenue,

salaries, overhead cost, capital, cash flow, profit and loss and balance sheet practical tips for pre-

paring an effective budget

Phasing/profiling the annual budget getting buy-in to the budget the budget presentation: what you

need to be able to answer

How to manage the budget using a structured management account

What to look for when you get your monthly management accounts

•

•

•

68



•

•

•

How to analyse variances and make better decisions

Investigating differences from the budget

Avoiding overspend and getting back on track We also offer online courses in budgeting skills,

marketing skills, starting an online business, finance for non financial managers, tendering for

public sector contracts, microsoft excel.

Do contact us for more information about our course programme. •

69



Marketing Master-class

Course Name :

Marketing Masterclass

Target Audience :


Fee : 45

Course Objectives :







questions about the course contents and you can do so in our community forum or simply by sending us


corporate certificate of completion that you can show your employer or professional body as evidence of

your CPD. To gain our certificate you must complete the assignments relating to the coursework ( refer to

your e- workbook) and send them to us via email clearly stating the name of the course on the subject line.

We want to ensure that only participants that complete the course assignments are awarded with our

corporate certification.

Contents :

1. Defining your target market and researching their needs and wants for effective product development

Exploring market research methodologies and device action plan for gaining market share

Develop marketing strategies and produce marketing plan

Tips and strategies for writing effective sales and marketing message

How to plan effectively for the development of your website,

Checklist for managing your online marketing projects and ensuring website

How to develop your database with highly targeted leads

Tips for direct marketing including techniques for qualifying and closing sales

2.

3.

4.

5.

6.

7.

8.

We also offer online courses in budgeting skills, marketing skills, starting an online business, finance

for non financial managers, tendering for public sector contracts, microsoft excel. Do contact us for

more information about our course programme

We offer more ILM accredited courses - check our website for more details

70



7. MARKETING COURSES

Marketing-Masterclass-For-Beginners-Course Course Name :

Marketing-Masterclass-For-Beginners-Course

Target Audience : Managers, Directors, Business Owners and Self Employed Individuals

Venues

Fee : 300

Course Objectives :

Fundamental to this course is helping participants learn proven marketing skills for business sustain-

ability. With the ever changing operating environment that many organisations now face, the need to learn

marketing and selling skills for competitive advantage is extremely critical.

The course is suitable for public, private and not for profit organisations and participants will learn the

complex factors integral in the formulation of marketing strategies. As part of this course, participants

will learn how to effectively promote their products and services to their target market using powerful

benefit driven headlines to grab their attention, as well as explore simple but dynamic online marketing

strategies for generating well targeted leads.

In regards charities that are moving towards commercial activities, it is very important that you attend this

course so that you develop the capacity to influence buyers effectively as price is not always the deciding

factors for them.

Contents :

1.

2.

3.

Defining your target market and researching their needs and wants for effective product development

Exploring market research methodologies and device action plan for gaining market share

Develop marketing strategies and produce marketing plan using business tools that incorporates the 7

marketing mix

Tips and strategies for writing effective sales and marketing message and letters.

How to plan effectively for the development of your website, as well as select the right web-designer- dos and

don'ts you must know about SEO

Checklist for managing your online marketing projects and ensuring website is SEO friendly from the

onset

How to develop your database with highly targeted leads and design effective marketing systems Tips

for direct marketing including techniques for qualifying and closing sales

Lots of opportunities for practicing the new skills and knowledge learnt during the workshop.

4.

5.

6.

7.

8.

9. 71


Date Time Venue

2015-04-01

9.30am- 4.30pm

Central London depending on location

2015-07-04

9.30am- 4.30pm


2015-10-10

9.30am- 4.30pm



Finance-skills-for-marketing-and-sales-staff

Course Name :

Finance-skills-for-marketing-and-sales-staff

Target Audience :

Sales Professionals

Venues

Fee :

£1800

Course Objectives :

To boost marketing and sales professionals financial skills to understand how their functions within

organisations impact on the financial performance of the business in terms of its bottom line. To ensure

that they have a good understanding of how financial statements are put together and how to produce and

manage their budgets as well as manage risks.

Contents :

Day one- Understand the impact of marketing and sales activities on the financial performance of your

organisation. Learn how financial statements are put together, as well as how to interpret and evaluate

financial statements for better decisions making and sales performance.

Day two- Understand financial cost structure of organisations, their impact on price setting for

competitive advantage and profitability and how to use them when interacting with customers and

prospects.

Day three- Learn Essential financial tools for effective price negotiation with your customers

Day four- Learn budgeting skills for managing marketing resources, as well as understand the

importance of cash flow management in pricing strategies and negotiation of payment terms.

Day five- Best practice risk management for marketing professionals to stem financial leakages plus a

review of all contents covered during the course programme.

72


Date Time Venue

TBC TBC TBC



Course Name :


Target Audience :

Directors, Managers, Project Officers, Fundraisers

Venues

Fee :

£300

Course Objectives :

This workshop will help participants:

•

•

•

Sell effectively to local authorities and other public sector buyers

Improve your bidding success rate learning how to become fit to supply and write effective bids

Confidently source sub-contracting opportunities and become part of the public sector supplier

chain

Gain access to more contract opportunities for free. •

Contents :

1.

2.

Introduction to public sector procurement process including the ins and outs of the bidding process

Understanding the language of procurement, as well as the evaluation process used for awarding

contracts; learn ways to determine the right contract opportunities for your organisation

Sell the services/products of your organisation effectively via ‘Pre-qualification Questionnaires’ and

‘Invitation To Tender’ forms ( PQQ and ITT) - creating powerful USP for competitive advantage.

Pricing your services/products correctly to minimize financial viability risks and remain competitive

Writing effective bids and confidently presenting your proposal to local authorities and other public

sector buyer - steps you need to take

Reasons for the different policies required for successful bidding and how to utilise them when

writing your bids -Environmental, health and safety, quality assurance and equal opportunity

Dramatically expand the number of public sector buyers you sell to without breaking your bank

account

Using bidding portals intelligently to maximise your selling outcomes

3.

4.

5.

6.

7.

8.

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Date Time Venue


Date Time Venue

2014-03-20 9.30am-4.30pm London

2014-06-26 9.30am-4.30pm London

2014-09-23 9.30am-4.30pm London

2014-09-23 9.30am-4.30pm London


9. Obtaining and using feedback from past bids in-order to improve the future outcomes

10. Partnering and forming consortium for future bids- what are the practicalities involved

11. Introduction to contract performance and relationship management .

This workshop will give you insight into public sector procurement in ways unimaginable. The trainer has

helped many SMEs win public sector contracts using strategies taught in this workshop. Book now to

avoid disappointment. We offer in-house training which is suitable to organisations with 3 or more staff

and those outside London region.

Trainers have significant procurement experience and have trained hundreds of business development

managers, directors and entrepreneurs in the third and private sector including social enterprise on

success strategy for effective bidding. Participants will receive a certificate of attendance at the end of the

training course as well as snacks throughout the day plus handouts.

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8. IN-HOUSE PROGRAMME

Time-Management-How-To-Boost-Your-Productivity

Course Name :

Time-Management-How-To-Boost-Your-Productivity

Target Audience :

Those with problems meeting deadlines/ delegation

Fee :

£300

Course Objectives :

1. Focus on the purpose and objectives and tools to benchmark your success.

2. Effective prioritisation skills

3. Delegation skills to leverage time

4. Action plan to encourage self discipline and sustain improvement.

Contents :

1. Setting effective goals and objectives

2. Understanding the value of time v your perception of the value of time

3. Prioritising effectively to get more things done within your working time

4. Recognising factors that create unproductive use of time and how to beat them.

5. Effective delegations- how to use it to leverage time and become more productive

6. How to become assertiveness techniques to improve your productivity

7. Self evaluation and action plan for improvement.

This course is an online/distance learning course. You will have 12 months access to our online -

platform with course materials you can study at your pace. A time management workbook will also be

sent to you. CPD study hours is 17hours to 20hours maximum.

Your assigned tutor will also provide you with a one to one webinar of 30mins -60mins maximum to help

you understand various aspects of the concepts.

For students interested in accredited certification with the Institute of Leadership and Management, an

additional fee of £175 is required to get you registered with the ILM and for your certificate to be issued

after you have passed the assessment. You will be required to complete a set assignment.

Otherwise a certificate of completion will be issued to students who complete this course programme.

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Staff-Recruitment-and-Performance-Management

Course Name :

Staff-Recruitment-and-Performance-Management

Target Audience :

New Managers, Existing Managers, Aspiring Managers

Fee :

Normal Fee is £300

Course Objectives :

This highly participative and intensive workshop is targeted at those with responsibility for staff

recruitment and management in a small, medium and large organisation, irrespective of sector. The

course is sector neutral as the contents and tools are pertinent to different types of organisations.

At the end of the course :

1. You will learn tools for putting together an effective job description

2. You will learn how to carefully select the right person for a job using holistic approach that takes

account of the business culture, values and technical competencies required for the post.

3 You will learn strategies for maximising the productivity of staff, as well as improving the quality of

services provided to customers whilst boosting the bottom line of the business.

Contents :

The course covers topics such as:

1. How to analyse the staffing needs of your organisation , carry out job analysis and put together a

job description for different posts.

How to recruit, select and induct staff effectively in an organisation- different approaches to

recruitments, their pros and cons and how to implement them

What you need to know about working within the laws in the UK and useful knowledge hubs to

access support staff recruitment and induction.

How to effectively motivate and manage staff performance to ensure they realise maximum

productivity for the organisation. Different motivational tools will be explored as well as their pros

and cons.

How to set targets for staff that is congruent with the overall goals and objectives of the department

as well as the corporate vision.

How to manage performance of staff to ensure their productivity is enhanced consistently.

How to conduct an effective staff appraisal system and reward staff appropriately including the dos

and donts of staff appraisal.

How to conduct staff meetings effectively as part of the management process ensuring that staff

work as a team to achieve the goals of the team/department.

Opportunities to review case studies and apply must of the concepts learnt during the course.

2.

3.

4.

5.

6.

7.

8.

9.

Organisations with 10 or more staff will benefit from in-house training course . For more information

on this, please contact us today. Participants can also get a qualification certificate from the Institute of

Leadership at the end of this session for a small additional fee.

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Business Planning In-house Workshops

Course Name :

Business Planning In-house Workshops

Target Audience :

Managers, Directors, Trustees, Entrepreneurs

Fee : TBC

Course Objectives :


plans for any type of organisation. For alternative locations, please check the website or contact us.

Contents :



course includes all aspects of business planning, as well as introduction to financial forecasting (i.e. profit and loss forecast, balance sheet forecast and cashflow forecast). Whether you are just starting


your organisational business planning goals.

Participants get to learn:

1.

2.

3.

4.

5.

6.

7.

8.

The importance of putting together a business plan & misconception of business planning

What is a business plan

The difference between strategic planning and business planning

Strategic planning in action using different models and its link to business planning Scope

and contents of a business plan

How to clarify your vision and mission as well as put together your vision and mission statement How

to develop corporate strategy, business goals and targets

How to identify and scope out your target markets and their buying criteria so that you can put


Defining and clarifying your products features and benefits, as well as your pricing strategies 9.







16. Tips for presenting your business plan effectively to stakeholders.

Lots of opportunity for group working and discussions

We offer in-house training courses for organisations with two or more staff. Our minimum fee is £1500 for

up to 5 staff plus expenses and £50 per head for additional staff over and above 5 staff. This fee is

subject to terms and conditions. We cover the entire UK so please contact us directly to find out more

about this.

77



Women-Leadership-Empowerment-Masterclass

Course Name :

Women-Leadership-Empowerment-Masterclass

Target Audience :

Women who are currently in business, self employed, aspire to become a leader, in management position,

responsible to leading team but lack confidence, new to leadership etc

Fee :

1500

Course Objectives :

This five days leadership masterclass is designed to equip women who aspire for leadership role to learn

leadership and management skills that will fast track their career within organisations as well as in self

employment and business.

The master class is very intense and is suitable for those who are in need of a short, sharp and quick

personal transformation using techniques and tools that have helped others achieved leadership skills.

Although the course is not a qualification course, participants who wish to have a formal qualification in

leadership and management, can do so through this programme by undertaking the additional assessment

after the master class. For more information about these assessments, do contact us directly before booking

on this course. Those requiring formal qualification will have a level 2/ 3 certificate in Leadership and

Management.

Contents :

Over the five days, you will learn:

Day 1:

•

•

•

•

Understanding the role of a leader

Assessing your own leadership capability

Becoming an effective leader

Leading teams effectively

Day 2:

•

•

•

•

Review and recap of day 1 and action plan for improvement

Understanding the role of management

Developing your management skills for better use of resources

Becoming and effective manager

Day 3

•

•

•

•

Review and recap of day 2 and action plan for improvement

Analysing and interpreting statistics for better decision making

Presenting information for better decision making

Communicating information effectively at meetings

Day 4

• Review and recap of day 3

78



•

•

•

Understanding the importance of projects in organisations

Planning and managing projects effectively

Taking effective decisions to achieve the desired outcomes

Day 5

•

•

•

•

Review and recap of day 1-4

Review of the results of own psychometric analysis for leadership and management effectiveness

Personal development plan for personal and professional growth

Review of case studies and reflective learning sessions

Throughout this masterclass, participants will learn a range of business tools to equip them for leader-

ship and management role in their career. Psychometric tools such as 360 degrees feedback, learning

styles and more will be used to enable participants to become self aware about their current areas of

strengths and weaknesses.

Participants who would like a formal accredited leadership and management qualification linked to the

Institute of Leadership and Management are asked to inform us about this before the start of the course.

We will need to ensure you are registered as a student with the ILM prior to the masterclass and we also

need you to be aware that additional assessment will be required of you after the five day courses. Please

be aware there is an additional fee on top of the fees for this course to enable you to register for the ILM

leadership and management qualification.

All our training courses can be offered in-house with the exception of few. Contact us for more

information.

79



BOOKING FORM Please clearly state the dates and the name of the workshop you are

registering for. Use separate forms for different workshops and participants

to avoid confusion.

To guarantee your booking, we request a payment to be made promptly. For refundable deposit complete the

information below

Return to: The Training Department, 2nd Floor 145- 157 St John Street, London EC1V 4PY

Email: [email protected]

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NUMBER OF TICKETS

NAME OF GUEST

CHEQUE ENCLOSED (PAYABLE TO BUSINESS SERVICES SUPPORT LIMIT- ED)

FOR £

OR AUTHORISATION TO PAY BY CREDIT OR DEBIT CARD:

CARDHOLDER NAME (AS APPEARS

ON CARD):

MASTERCARD

VISA

DEBIT CARD

CARD NUMBER:

CSV

CARD ISSUE NUMBER

(SWITCH ONLY)

ISSUE DATE

EXPIRY DATE

AMOUNT

SIGNED

DATE

NAME OF THE WORKSHOP/SEMINAR:

DATE OF THE WORKSHOP/SEMINAR:

VENUE:

PERSONAL NAME:

BUSINESS NAME:

ADDRESS:

TELEPHONE:

EMAIL:

BRIEF DESCRIPTION OF YOUR BUSINESS:



Terms & Conditions

TERMS AND CONDITIONS FOR TRAINING SERVICES

DEFINITIONS

1.1 Agreement means these terms and conditions and (depending on the type of Training Services)

(1) the Booking Form and BSS Management’s acceptance of the booking form or (11) the proposal

1.2 Booking form means the booking form issued to the client of BSS Management Consultancy or

obtained by the Client from BSS’ website (which is applicable only for standard Training Services)

1.3 Charges means the charges for the Training Services set out in the Booking Form or the Proposal

1.4 The Client means the client identified in the Booking Form or the Proposal

1.5 Clause means a clause in these terms and conditions.

1.6 The date (s) for the Training Services means the date (s) upon which the Training Services are to take place as set

out in the Booking Form or the Proposal.

1.7 Delegates mean the numbers of the clients staff who are to receive the Training Services as set out in the

Booking Form or the Proposal.

1.8 Expenses means expenses incurred in respect of travel and accommodation wholly and necessarily for the

purposes of the Agreement as may be identified in a Proposal.

1.9 BSS Management Consultancy means the training and consultancy arm of BSS Group.

1.10 Personal Data means the data which relates to a living individual who can be identified from that data or from

that data and other information and which is provided to BSS by the Client.

1.11 Proposal means the proposal for Training Services accompanying these terms and conditions which is

applicable only for bespoke Training Services.

1.12 The Trainer means the person delivering the training services.

1.13 The Training Location means the place at which the Training Services are to be provided by BSS Management

Consultancy as set out in the Booking Form or Proposal.

1.14 Training Services means the training services set out in the Booking Form or the Proposal.

TRAINING SERVICES AND LOCATION

2.1 BSS Management Consultancy shall provide the Training Services on the Date (s) for the Training

Services and in accordance with these terms and conditions.

2.2 Up until 72 hour before the Training Services are due to commence, BSS Management Consultan cy

may by notice in writing alter the Training Location provided the new location is within 5 miles of the

original location. This will occur only in exceptional circumstances.

TRANSFERS, CANCELLATION AND POSTPONEMENT

3.1 If a Delegate identified in a Booking Form or a Proposal wishes to cancel or transfer to another

course the following fee shall be due:

3.2 A substitute delegate may be provided at no cost

3.3 Notification of any cancellation or transfer must be made in writing to

81


Days notice of cancellation/ transfer prior to the

commencement of the Training Services

% or Charges Pay

30 working days 50%

21 working days 75%

10 working days 100%


[email protected]

DELEGATES

4.1 Delegates shall act reasonably throughout the training. BSS Management Consultancy may re- move

a Delegate from a course, where, in the opinion of the Trainer, which shall be final, the Delegate is behaving

unreasonably.

CHARGES AND PAYMENT

1. The Charges for Training Services which are subject to a Booking Form shall be due upon booking and

in some cases (where a credit account has been granted) shall be paid within 7 days of the date of BSS

Management Consultancy’s invoice. All other bookings shall be made online via our PayPal or Merchant

Account.

2. The Charges for the Training Services which are subject to a Proposal and related to Expenses shall be

due upon completion of the Training Services and payable within 30 days of the date of BSS Man-

agement Consultancy’s invoice.

3. The Client shall pay the charges without deduction or set-off

4. Sums due under the Agreement are inclusive of VAT (except stated otherwise), which shall be payable

by the client.

5. In the event the Client fails to make payment in accordance with this Agreement, BSS Management

Consultancy may charge interest at the statutory interest rate specified in the late payment of commercial

debts Act 1998.

LIABILITY AND ITS EXCLUSION AND LIMITATION

6.1 The Charges are determined on the basis of the limits of liability set out in these terms and con-

ditions. The Client may by written notice to BSS Management Consultancy request BSS to propose a

higher limit of liability subject to an increase in the Charges.

6.2 Clause 6 sets out the entire liability of and exclusion thereof by insight under and / or in connection

with this Agreement and in respect of breach of this Agreement or statutory duty, representations,

statements or tortuous act or omission including negligence.

6.3 In no event shall BSS Management Consultancy be liable for (whether direct or indirect) any loss of

contracts, profits anticipated savings, revenue, goodwill, business, loss or corruption of data or software

programs, financing expenses, interruption in the use or availability of data, stoppage to other work or

consequential losses, nor for any indirect losses.

6.4. Subject to Clause 6.5, BSS Management Consultancy shall not exceed the Charges.

CONFIDENTIALITY

The parties shall treat as and keep confidential all information whether of a technical, commercial or

any other nature relating to the other party and shall not during the period of this Agreement, or at any

time after its termination divulge any such information to any person not authorised by the divulging

party to receive it and shall not utilise any secret or confidential knowledge or information acquired in

connection with this Agreement to the detriment or prejudice of the other party or use the same for any

purposes save for the purposes of this Agreement.

INTELLECTUAL PROPERTY

All intellectual property rights, including copyright, patents and design arising in connection with this

Agreement shall belong to and remain vested in BSS Management Consultancy and the Client shall

execute any document necessary for this purpose.

WARRANTY

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BSS Management Consultancy warrants that in carrying out the Training Services it has and will exercise all reasonable skill and care to be expected of a professional, experience in such work.

HEALTH AND SAFETY

The parties shall comply with all applicable health and safety legislation and codes of practice.

REFUND POLICY

BSS Management Consultancy will refund all Charges in full where for any reason it fails to carry out

the course on the date agreed for the Training Services. BSS Management Consultancy will do

everything within its control to avoid course cancellation but it recognises that there are exceptional

circumstances that may give rise to such an event.

LAW

This Agreement shall be construed in accordance with English law and the English courts shall have sole

jurisdiction.

Privacy Policy

BSS Management Consultancy protects any information collected from you. We use our best endeavours to

safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not

pass on your details to any third party unless you give us permission to do so.

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Documents

Training_Brochure 2015