Trainingevaluation Ppt6 131226030229 Phpapp02

8/9/2019 Trainingevaluation Ppt6 131226030229 Phpapp02

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Training Evaluation

Training Evaluation


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Walgreen Company wanted to determineif the time, money, and eort devoted totraining technicians actually made a

dierence. It was interested in assessing the

eectiveness of the training program.

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Training efectivenessTraining efectivenessrefers to theene!ts that the company and the traineesreceive from training.

Training outcomes or criteriaTraining outcomes or criteriarefer to

measures that the trainer and the companyuse to evaluate training programs.

Training evaluationTraining evaluationrefers to the processof collecting the outcomes needed todetermine if training is eective.

Evaluation designEvaluation designrefers to from whom,what, when, and how information neededfor determining the eectiveness of thetraining program will e collected.

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Companies are investing millions ofdollars in training programs to helpgain a competitive advantage.

#raining investment is increasingecause learning creates $nowledgewhich dierentiates etween those

companies and employees who aresuccessful and those who are not.

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&ecause companies have made largedollar investments in training andeducation and view training as a strategy

to e successful, they e'pect theoutcomes or ene!ts related to training toe measurale.

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Formative evaluation Formative evaluation evaluation conducted to improvethe training process.

Summative evaluation Summative evaluation evaluation conducted to determine

the e'tent to which trainees havechanged as a result of participatingin the training program.

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#o identify the program)s strengthsand wea$nesses.

#o assess whether content,organi*ation, and administration ofthe program contriute to learningand the use of training content on

the +o. #o identify which trainees ene!ted

most or least from the program.

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#o gather data to assist in mar$etingtraining programs.

#o determine the !nancial ene!ts and

costs of the programs. #o compare the costs and ene!ts of

training versus non-training

investments. #o compare the costs and ene!ts of

dierent training programs to choosethe est program.

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Conduct a Needs Analysis

Develop Measurable Learning

Outcomes

Develop Outcome Measures

Choose an Evaluation Strategy

Plan and Execute the Evaluation


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LevelLevel CriteriaCriteria FocusFocus

!eactions "rainee satis#action

$ Learning Ac%uisition o# &no'ledge( s&ills( attitudes(behavior

) *ehavior +mprovement o# behavior on the ,ob

- !esults *usiness results achieved by trainees

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Cognitive Outcomes

S&ill.*ased Outcomes

A##ective Outcomes

!esults

!eturn on +nvestment


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Cognitive OutcomesCognitive Outcomes0etermine the degree to which trainees

are familiar with the principles, facts,techniues, procedures, or processesemphasi*ed in the training program.

easure what $nowledge traineeslearned in the program.

Skill-Based OutcomesSkill-Based Outcomes

3ssess the level of technical or motors$ills.

Include acuisition or learning of s$illsand use of s$ills on the +o.

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Afective OutcomesAfective Outcomes

Include attitudes and motivation.

#rainees) perceptions of the program

including the facilities, trainers, andcontent.

ResultsResults

0etermine the training program)spayo for the company.

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4ood training outcomes need to e5

elevant

eliale

0iscriminate 7ractical

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Criteria relevance Criteria relevance the e'tent to whichtraining programs are related to learnedcapailities emphasi*ed in the training

program. Criterion contamination Criterion contamination e'tent that

training outcomes measure inappropriatecapailities or are aected y e'traneous

conditions. Criterion deciency failure to measure

training outcomes that were emphasi*edin the training o+ectives.

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Reliaility Reliaility degree to whichoutcomes can e measuredconsistently over time.

!iscrimination !iscrimination degree to whichtrainee)s performances on the outcomeactually re8ect true dierences inperformance.

"racticality "racticality refers to the ease withwhich the outcomes measures can ecollected.

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7osttest 9 only

7retest : posttest

7osttest 9 only withComparison group

7retest : posttestwith Comparisongroup

#ime series

#ime series with

Comparison groupand eversal

;olomon


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Trainingevaluation Ppt6 131226030229 Phpapp02