Transform Procurement with Dell's Integration SolutionsDell Premier Solutions

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Transform Procurement

To compete in today’s digital economy,

companies need to simplify IT across all

phases of product ownership, including

procurement.

Simplify your procurement process with

Dell’s Premier solutions and streamline how

work gets done.

Transform now and see real results.

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Simplify Your Procurement Process

Online Purchasing SolutionsWith Dell Premier, make the most of efficient online tools to purchase, track and

manage IT assets—from one location or across global operations.

Procurement System Integration ITSM Platform Integration

Our procurement system integration solution

connects customer's enterprise resource

planning (ERP)/procurement system, from

catalog through payment.

Our new solution integrates customer’s

workflow automation tool (ServiceNow,

Remedy, etc.) and allows for an end-user

initiated self-service model.

Save time and procurement cost, reduce complexity, increase business agility at no cost to you.

Procurement Integration SolutionsTransform your procurement process by integrating with your procurement

system/ERP or your IT Service Management (ITSM) platform.

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Transform Procurement with End-User Self-Service

Send orders directly to

Dell from an IT

management platform.

Realize automatic

approvals via Persona-

based purchasing controls.

Fully automate and

remove complexity with

end-user managed, self-

service workflow.

Track and manage all

phases of the

purchasing cycle

Be

ne

fits Increased employee

satisfaction and faster

employee productivity.

End-to-End Automated Process Flow

Log in to ITSM Portal Request Items Approval Order Submitted Order Notifications Order Shipped

• Create an end-user initiated procurement process supporting persona-based roles.

• Utilize the ITSM application to create orders and obtain Dell products to fulfill service catalog requests.

• Track and manage requests, orders, and other important aspects of the procurement process.

• Receive electronic order status information and asset reporting in the ITSM platform*.

The Concept

* Not available in all countries

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Explore a Smarter Procurement Process

Accelerate your business. Transform the way you work.

Core capabilitiesTraditional Procurement ERP

Integration (Optimize)End user self-service integration

Model (Transform)

Electronic system to system order flow

No additional user login

Eliminates double data entry

Persona-based user experience

Improve order accuracy

Customized product catalogs

Reduce order cycle time

Support API based integration

User based electronic order updates*

Customizable reporting for IT asset management and tracking

* Not available in all countries

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ITSM Platform Integration Process

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ITSM Workflow Example

Log Into PortalTeam Member logs into IT request

portal and sees pre-approved

product bundles (including

software and peripherals)

11

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ITSM Workflow Example

Log Into Portal

Request

Items

2

1

Team Member selects items and

creates Order Request.2

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ITSM Workflow Example

Approval

Request

Items

3

Log Into Portal1

2

Order Request flows through

custom approval process.3

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ITSM Workflow Example

Lorem

ipsum

Approval

Request

Items

Log Into Portal1

2

3

PO

Submitted4

Purchase Order generated

and submitted to Dell Order

Management System.

4

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ITSM Workflow Example

Approval

Request

Items

Log Into Portal1

2

3

PO

Submitted4

Device Registered

5

Device is registered at

the Configuration Center.5

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IT Management Platform Example

Approval

Request

Items

Log Into Portal1

2

3

PO

Submitted4

Device Registered

5

Device

Ships

6

Device ships from the

Configuration Center and Team

Member receives device.1

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ITSM Workflow Example

Approval

Request Items

Log Into Portal1

2

3

PO Submitted4

Device Registered

5

Device Ships

6

BENEFITSBENEFITS

IT Department

Eliminates the need for buyer training

of multiple supplier catalogs

Higher employee satisfaction

Cost savings

Simplification of procurement process

Employee

Standardized way of purchasing

Persona based purchasing approval

Faster purchasing cycle

Real time order notifications*

* Not available in all countries