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TRANSFORMING MARKET SYSTEMS ACTIVITY
NINTH QUARTERLY PROGRESS REPORT Quarter 3 – FY 2020
April – June 2020
Transforming Market Systems Activity
Quarterly Report April – June 2020
ii
TRANSFORMING MARKET SYSTEMS ACTIVITY
NINTH QUARTERLY PROGRESS REPORT
QUARTER 3 – FY 2020
APRIL – JUNE 2020
This report covers activities under USAID IDIQ Contract No. 72052218D00001
Task order No. AID-522-TO-18-00001
SUBMITTED TO:
Activity Management Specialist
Office of Economic Growth
Contract Officer’s Representative
U.S. Agency for International Development
SUBMITTED BY:
Country Representative
Chief of Party
August 20, 2020
DISCLAIMER
This report is made possible by the support of the American people through the United States
Agency for International Development (USAID). The author’s views expressed in this
publication do not necessarily reflect the views of the United States Agency for International
Development or the United States Government.
Transforming Market Systems Activity
Quarterly Report April – June 2020
iii
CONTENTS
SECTION I: BACKGROUND ............................................................................................ 1 SECTION II: SUMMARY ................................................................................................... 1 SECTION III: PROGRESS BY ACTIVITY COMPONENT .......................................... 3 COMPONENT 1: VALUE-ADDED AGRICULTURE ................................................................................. 3 COMPONENT 2: TOURISM AND CREATIVE INDUSTRIES ............................................................ 9
Other Noteworthy Achievements: .................................................................................................................. 18 COMPONENT 3: ENTREPRENEURSHIP ............................................................................................... 20
Other Noteworthy Achievements: .................................................................................................................. 25 COMPONENT 4: BUSINESS ENABLING ENVIRONMENT ............................................................... 28
Other Noteworthy Achievements ................................................................................................................... 32 SOCIAL INCLUSION, ENVIRONMENTAL COMPLIANCE AND COMMUNICATIONS .............. 35
SOCIAL INCLUSION .................................................................................................................................. 35 ENVIRONMENTAL COMPLIANCE ......................................................................................................... 35
COMMUNICATIONS .................................................................................................................................... 36 SECTION IV: MONITORING, EVALUATION AND LEARNING .......................... 37 MONITORING & EVALUATION SYSTEM .............................................................................................. 37 SECTION V: PROGRAM MANAGEMENT .................................................................. 41 PARTNERSHIP AND INNOVATION FUND (P&IF) ............................................................................. 43 SECTION VI: LOOKING FORWARD ........................................................................... 44 SECTION VII: FINANCIAL INFORMATION ............................................................ 45 ANNEX I – TMS PERFORMANCE INDICATORS ..................................................... 47 ANNEX II ........................................................................................................................... 53 ANNEX III ......................................................................................................................... 54 ANNEX IV .......................................................................................................................... 58
Transforming Market Systems Activity
Quarterly Report April – June 2020
iv
ABBREVIATIONS AGHAS Gastronomic Association of Honduras
ANDE Aspen Network Developing Entrepreneurs
AMCHAM American-Honduran Chamber
AMHON Association of Municipalities of Honduras
BANHPROVI National Production and Housing Bank
BCIE Central American Bank for Economic Integration
BCH Central Bank of Honduras
BEE Business Enabling Environment
CANATURH Honduran National Chamber of Tourism
CCICH Chamber of Commerce and Industry of Choloma
CDCS Country Development Cooperation Strategy
CHICO Honduran Chamber of Construction
CHTC Historical Center of Tegucigalpa and Comayagüela
CIES Center for Economic and Social Research
CNBS National Commission of Banking and Insurance
CLA Collaboration, Learning and Adapting
CNI National Investment Council
COHEP Consejo Hondureño de la Empresa Privada
COMSA Café Orgánico Marcala, S.A.
COHONDUCAFE Fundación de la Compañía Hondureña de Café
COR Contracting Officer Representative
COSUDE Swiss Agency for Development and Cooperation
DO Development Objective
DFC U.S. Development Finance Corporation
DMO Destination Management Organization
FCH Fundación CoHonducafé
FEDECAMARA Federation of Chambers of Commerce
FNAMP Honduran anti-gang Task Force
GALI Global Accelerator Learning Initiative
HOPEH Honduran Association of Small Hotels
IDB Interamerican Development Bank
IDIQ Indefinite Delivery, Indefinite Quantity
IFAD International Fund for Agricultural Development
IIES Institute for Social and Economic Research
IHT Honduran Institute of Tourism
INALMA Inversiones Amalgamadas S.A.
INFOP National Institute of Professional Training
LGBTI Lesbian, Gay, Bisexual, Transgender, Intersex
ME&L Plan Monitoring, Evaluation, and Learning Plan
MESCLA M&E Support for Collaborative Learning and Adapting
MIPYME Micro, Pequeña y Mediana Empresa
MSAR Markey Systems Assessment Report
MSME Micro, Small and Medium Enterprises
OPTURH Honduras Inbound Tour Operators Association
OGD Destination Management Organization
OIJ International Youth Organization for Ibero-America
P&IF Partnership and Innovation Fund
PTTE Temporary Work Abroad Program
SENPRENDE National Entrepreneurship and Small Businesses Service
SME Small and Medium Enterprises
SNA Social Network Analysis
TMS Transforming Market Systems Activity
UNAH National Autonomous University of Honduras
UNDP United Nations Development Program
UNICEF United Nations Children’s Fund
UNITEC Central American Technological University
USAID United States Agency for International Development
VAA Value-added Agriculture
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Transforming Market Systems Activity
Quarterly Report April – June 2020
SECTION I: BACKGROUND
Through Indefinite Delivery, Indefinite Quantity (IDIQ) Contract No. 72052218D00001, dated April
13, 2018, the United States Agency for International Development (USAID) awarded ACDI/VOCA
the Transforming Market Systems Activity (TMS, or, the Activity) with an ordering period through
April 12, 2023 and a performance period through April 12, 2025.
The purpose of the Transforming Market Systems IDIQ is to foster competitive, resilient, and
inclusive market systems that provide increased economic opportunities (jobs and income) that
incorporate poor, marginalized Hondurans and reduce incentives to migrate.
TMS prioritizes investments based on U.S. Government strategic interests, objectives, and ongoing
investments, as currently defined in the USAID/Honduras Country Development Cooperation
Strategy (CDCS) and as based on continuing learning being undertaken on U.S. Government efforts
to counter illicit migration to the United States.
Task Order No. 1 of the IDIQ (No. AID-522-TO-18-00001), dated April 16, 2018, covers the
development of the Activity’s Monitoring, Evaluation, and Learning Plan (ME&L Plan), the
execution of actions under this ME&L Plan, and implementation of all Collaboration, Learning and
Adapting (CLA) activities, including analyses, studies and pilots throughout the life of the IDIQ. This
Task Order also covers the implementation of an Inception Phase, comprised of a series of formative
consultations, assessments, and analyses with the purpose of developing Life of Activity Action Plans
for priority economic sectors and their corresponding strategic areas for intervention, including
improvements in the business enabling environment, with an emphasis on actions where USAID can
have a competitive advantage. Task Order No. 1 was amended on October 29, 2018, February 24,
2020, and April 16, 2020, to incrementally fund the contract.
This document presents the quarterly progress of TMS covering the second quarter of fiscal year 2020
(the ninth quarter of Activity implementation), encompassing activities from April 1st to June 30th,
2020.
SECTION II: SUMMARY
“Two secretaries of state and several senior managers from the private sector
have indicated that there was no other organization that would provide
business information during the crisis, neither the National Institute of
Statistics (INE), nor the Central Bank (BCH) or any other entity – TMS’s
Enterprise Resilience Analysis is an incredible contribution."
-
Director of the Institute of Economic and Social Research (IIES) from the
National Autonomous University of Honduras
May 16, 2020
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Transforming Market Systems Activity
Quarterly Report April – June 2020
The most significant developments and accomplishments resulting from TMS implementation during
the reporting period include the following:
In the past quarter, TMS facilitated 251 events benefitting 10,287 participants. This included
9,797 individuals from 150 municipalities representing 18 departments as well as 490
organizations from 17 different economic sectors. Sixty-nine percent of participants directly
assisted were from vulnerable groups including, 36% youth and 57% women.
TMS provided assistance to 4,859 direct participants employed in food services and restaurants
(as part of the food system for reporting under E.G. 3-2). TMS facilitated training to these direct
participants in biosecurity measures to support this critical end market segment for local food
production which was significantly affected by the COVID-19 crisis.
In the past quarter, partners co-invested $185,825 bringing total co-investment total to $778,459
life of activity. This means for every $1 committed, TMS has managed to leverage $0.89 from
its principal partners. Note that co-investments from secondary partners will be collected as part
of the annual survey process and reported in the annual report.
TMS conducted two panel studies of the Business Resilience Analysis in association with the
Institute of Social Research (IIES) of the National University of Honduras (UNAH) and the
Honduran Council of Private Enterprises (COHEP), the National Chamber of Tourism
(CANATURH), the Federation of Chambers of Commerce (FEDECAMARA) and 24 local
chambers of commerce. The first panel collected information across 1,173 enterprises in 16
departments and 17 different economic activities in Honduras. The second panel received
responses from 1,330 companies from 15 economic sectors, with the largest representation from
micro enterprises with 1,049 of the total 1,330 responses.
TMS facilitated the national response to COVID-19 through active engagement in 5 ad-hoc
Sectoral Dialogue Tables, namely the tables for National Tourism Emergency; Micro Small and
Medium Enterprises; Governance; Competitiveness; and Office for Coordination of Presidential
Affairs.
TMS obtained eligibility and facilitated the start of loan application process from the U.S.
Development Finance Corporation (DFC) on 3 new Honduran private sector investments for a
total of over $16 million.
TMS completed the co-creation process for 26 new Fixed Amount Awards (FAAs) which
involves 11 second-phase activities by existing alliances and an expansion of 15 new
partnerships.
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Transforming Market Systems Activity
Quarterly Report April – June 2020
SECTION III: PROGRESS BY ACTIVITY COMPONENT
COMPONENT 1: VALUE-ADDED AGRICULTURE
This quarter, in the wake of COVID-19, TMS concentrated its value-added agriculture efforts on
proactively supporting its partners to maintain their business operations and adapt to the new reality
by facilitating access to new markets through e-commerce platforms, substantially increasing
financial options for the agricultural sector, and by facilitating linkages to new buyers. These adaptive
actions have been critical to mitigating the impacts of the crisis and preserving jobs at the companies
by allowing them to maintain revenue, stay afloat and keep payroll.
Alliances and current results:
Innovative Supply Chains - Industrias Amalgamadas S.A de C.V. (INALMA)
TMS and Inalma held a Pause & Reflect session after completing the first year of joint implementation
of the “Rapid Generation of New and Better Jobs through Added Value in Short Cycle Crops”
initiative. The scope of this initiative is to increase the footprint of small holder farmers in Inalmas’s
supply chain and accelerate job creation in rural areas through a more inclusive out grower program
with a timeframe of three years. The session provided initial evidence that TMS and Inalma are
achieving results on the total area planted with plantain, cassava and sweet potato; that local growers
are accessing premium prices; and that Inalma is in fact providing technical assistance through cost
recovery at time of purchase and new innovative outsourcing models. Further, Inalma reported an
increase in production investments and new sales. More importantly, the alliance has promoted a
groundbreaking pathway for small farmers access to credit.
The COVID-19 pandemic closed most of Inalma´s international food service marketing channels,
which forced them to temporarily shut down their cassava processing line. TMS facilitated the
negotiation of a new contract with a local plantain chip processor, Dinant, which allowed Inalma to
maintain operations and keep most of its workforce employed.
In addition, even in the middle of COVID-19, Inalma completed the installation of a new peeling
facility for plantains and sweet potatoes (the second unit as part of the alliance). The facility is now
fully operational and is processing an estimated 150,000 lbs. of product weekly. Of the total output
of peeled products, approximately 17 percent is also sold to Dinant, who further processes sweet
potato skins into Zambos Chips. This new facility has allowed Inalma to replace weekly imports from
Nicaragua of up to 52,000 lbs. of plantain and sweet potato, which came with the additional problem
of being transported pre-peeled, which represents twice the weight.
Inalma's concern regarding raw material availability due to COVID-19 grew over the quarter. In
response, Inalma increased their plantain planting from 10 to 15 hectares per month on their own
farms, but the increase was estimated insufficient in the long term. To address this concern, TMS and
Inalma facilitated access to credit for their independent suppliers to accelerate new plantings utilizing
the new resources made available by the GOH through the National Production and Housing Bank
(BANHPROVI) and its financial product Agrocredito 8.70. On May 20, intermediary bank Lafise
approved the first loan agreement for 5 million lempiras (approximately $204,000) which will allow
plantain growers to expand crops by 50 new hectares. This adds to the pool of financial options that
the alliance is making available to growers through Cooperativa Usula, Inalma’s employee’s
Cooperative and now Banco Lafise.
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Transforming Market Systems Activity
Quarterly Report April – June 2020
Based on these results, TMS and Inalma completed the co-creation of the second phase of the project
via a new Ficha that builds on this momentum and expands Inalma’s outsourcing to 240 additional
hectares (108 ha of plantains and 132 ha of sweet potatoes). This new phase is projected to generate
over 4,000 direct and indirect additional new jobs, both at the farms and at the processing plant, and
add $7 million in incremental sales.
Youth Coffee Microenterprise Model - Café Orgánico Marcala, S.A. (COMSA)
On April 23, COMSA officially completed the first phase of the Youth Coffee Enterprise Model
initiative which encompassed providing business development services to a total of 68 youth
entrepreneurs (33 men and 35 women) over the course of the activity. COMSA delivered training in
business models, cost structure development, and market feasibility analyses.
Building on these results, TMS and COMSA co-created the scope of the second phase of the
partnership to incentivize specialty coffee production in 50 farms owned by young producers,
continue strengthening the new ventures created during the first phase and add at least 35 youth or 15
new business enterprises, increase sales in over $340,000, and facilitate social inclusion through
supporting 25 women-owned businesses related to organic vegetables and coffee.
Investment and Export Promotion – JJ Agro
JJ-Agro, like most businesses across the world, faced enormous disruption at the onset of the COVID-
19 crisis. Last quarter, TMS reported about its rapid response mobilization to link JJ Agro with Pyflor,
a Tegucigalpa-based produce delivery service, thus rescuing JJ Agro’s inaugural strawberry harvest.
Through continued collaboration, this quarter TMS and JJ Agro were able to secure a second
distribution channel for the San Pedro Sula region: retail company Yojoa Foods. The connection with
Yojoa Foods was possible because Yojoa Foods is one of the hundreds of companies that has recently
migrated to e-commerce through the training and online transaction platform provided by TMS
through its Entrepreneurship Component.
JJ-Agro was able to maintain and grow strawberry sales through these services, avoiding product and
job losses and opening relationships and growth pathways.
JJ Agro is currently one of Walmart's largest suppliers of potatoes and cabbages (cabbage, broccoli,
and cauliflower) in Honduras, and although it already has a pool of 25 to 30 small producers that
supply the Walmart contract with potatoes, they could easily double their volume of deliveries to the
formal and informal markets if they could manage to integrate a larger group of small producers into
their supply chain, ensuring quality, competitive costs, and on-time deliveries throughout the year.
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Quarterly Report April – June 2020
For an anchor firm like JJ Agro, expanding its pool of small producers, despite being an
administrative, safety and quality assurance challenge, represents an opportunity to leverage
additional resources through land, labor, and cash investment, and thus more quickly expand the
planting areas required to meet market demand. This would not be possible under a vertical
integration model due to the financial constraint of needing to buy more land to expand production.
Likewise, an integration model with small farmers helps the anchor company to mitigate several of
its risks, such as pests, diseases and drought by having the crops dispersed in several regions, in
addition to a high probability of being able to reduce the production costs given the peculiarity of the
cost structure in small farmers who use family labor.
TMS and JJ Agro completed the co-creation of an expanded partnership to leverage the experience
and access to the formal and informal markets of the company at the national and regional level to
integrate at least 75 new young farmers (25 percent women) into JJ Agro's supply chains in a
sustainable manner, ensuring their access to technical assistance, training and information systems
that will allow traceability throughout the chain. At the same time, the initiative will facilitate access
to financing to small integrated producers. The goal of this new partnership is to create 500 new and
better jobs and increase sales by $3 million.
Nestlé Global Youth Initiative - Fundación CoHonducafé (FCH)
The main TMS objectives with this alliance are to facilitate the adoption of solar drying technologies
by smallholder coffee growers and expose youth to opportunity-based entrepreneurship training.
TMS and CoHonducafe initiated co-creation of a second phase of the initiative that aims at facilitating
installation of 700 new coffee solar dryers; support at least 6 local ventures that provide services
gradually complementing and replacing the work of FCH in the solar dryer program; put in operation
3 new training centers; and train at least 2,500 young people. In total, the partnership will generate
an estimated 1,490 new or better jobs over the next 12 months of implementation.
Market Opportunities in Non-Traditional Crops - EFI Solutions
On May 21, TMS and EFI Solutions held a Pause & Reflect session on the first year of the partnership
which integrated 66 cardamom, ginger, and lemon grass growers to the company’s supply chain. The
most innovative part of the alliance has been the consolidation of five local satellite companies that
manage the majority of EFI Solutions’ supply of raw materials with growers. The new sourcing model
strengthened the "buy local" concept through the identification and empowering of local
entrepreneurs that added value to growers in terms of volume aggregation, technical assistance, access
to financing through local bank BANRURAL, and processing. Further, formal intermediation
services created a direct trade mechanism with high value markets.
TMS and EFI Solutions completed the co-creation of the second phase of the alliance projected to
integrate 75 new growers with a target of 420 new or better jobs and $572,000 in incremental sales
in an 18-month period. This phase will increase the planted area with vetiver, ginger, black pepper
and lemongrass from 14 hectares to approximately 700 hectares and will facilitate the inclusion of
Garifuna communities in the Atlantic coast into export market systems through the production of a
pilot project for 15 hectares of vetiver that will be processed into essential oils. Moreover, EFI
Solutions plans to invest in additional top certifications to access new markets including organic,
Mabagrown and Nelixia Unique.
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Transforming Market Systems Activity
Quarterly Report April – June 2020
New Partnerships:
Employment and Income Impact of Cacao - Fundación Chocolats Halba
Chocolats Halba (CHH) is a Swiss company over 80 years old, part of the COOP supermarket chain,
with more than 1,500 supermarkets that record sales of more than $30 billion annually. CHH is
dedicated to manufacturing high-quality chocolates with a strong focus on ensuring social and
environmental responsibility, using organic certification and fair-trade processes to share benefits
with producers. CHH initiated operations in Honduras in 2009 - representing the only country outside
of Europe where CHH has invested directly, creating Chocolats Halba Honduras, S.A. in 2012, to
develop their cocoa supply chains.
To address the low quality of cocoa in the country, CHH invested in collection centers to process
high-quality cocoa which has generated international recognition for Honduran cocoa. As part of this
quality standard, CHH has invested in certification processes, achieving organic certification of more
than 1,300 producers and 4 organizations in organic and fair trade, allowing the export of certified
cocoa with prices that are more than 65% higher than the international market price. CHH maintains
a strong commitment to cocoa producers in seeking alternatives to improve the income of families.
In addition, CHH plans to expand the portfolio of products to be marketed in the future which can be
produced in association with cocoa (e.g. dehydrated pineapple).
The economic feasibility of the crop for Honduran farmers is not clear due to recurrent low yields
resulting in a weak response of growers to the high-priced markets, like the one offered by CHH.
TMS reengaged with CHH after stopping initial conversations in 2019 due to the temporary
suspension of USAID funding. With this partnership, TMS aims at responding to a fundamental
question: if the price CHH offers is higher the price compared to the conventional market, why have
farmers not responded to this signal? TMS and CHH will collaborate to create the necessary
incentives for growers to engage in this market. Further, TMS seeks to ensure the participation of
young farmers, which could result in a fast expansion of the crop by taking advantage of the full
Honduran potential, in terms of soil and climate conditions.
The goal of the partnership is to upgrade 80 hectares of organic/Fairtrade certified cocoa production
among 4 grower’s groups into a new agroforestry model called dynamic agroforestry systems (DAF),
to increase yields from 5.3 quintals/hectare to 10 quintals/hectare in three years. TMS plans to then
use this pilot to document the changes needed at the grower’s level to make the crop feasible and
attractive to new investors for scaling-up, with a focus on the incorporation of young entrepreneurs
into the sector.
Improving Agribusiness Competitiveness Through Renewable Energy - IBS
Since 2008, Innovative Business Solutions (IBS) has provided renewable energy solutions based in
Tegucigalpa. The company specializes in biogas, solar energy, and energy efficiency. From 2013 to
2020 IBS developed projects for the commercial, tourism, and agro-industrial sectors and consulting
for the Central American Bank for Economic Integration (BCIE) with funds from the German
Development Bank (KfW) and the European Union.
As articulated in the TMS Markey Systems Assessment Report (MSAR), the Honduran agro-
processing sector holds significant potential for job creation, export revenues, and incomes.
Discussions with agro-processors highlighted several problems holding back the sector's
competitiveness. One of the key constraints and challenges is in the cost of energy. Most agricultural
enterprises pay retail energy rates because their energy demand tends to peak seasonally. Current
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Transforming Market Systems Activity
Quarterly Report April – June 2020
grid-costs are around $0.21/kWh. Regulatory and structural issues in Honduras suggest that these
costs will most likely increase in the short-term. TMS has partnered and co-created a pilot activity
with IBS to address this issue. Off-grid alternative energy is a rapidly evolving sector and current
energy costs show payback periods of 4-5 years for solar systems for individual enterprises. These
systems have the potential to significantly reduce operating costs for Honduran agro-enterprises,
increasing their competitiveness and ability to compete regionally.
The alliance with IBS plans to conduct at least 40 feasibility studies in key agroindustry clusters such
as coffee, cocoa, fruits and vegetables, livestock, and food processors and implement at least 25 solar
energy projects. The projects will include a workforce development component that will train 10
young technicians to operate the systems at the enterprise level. TMS plans to support IBS to design
tailor-made products to facilitate engagement with the private sector “end users” of solar energy. The
completed studies will be made available to all TMS anchor firms to learn about the impact on cost
reduction in each sector. The project contemplates engaging financial service providers to increase
lending in solar energy projects. In the long-term, this project will help TMS to conduct a more in-
depth analysis of the state of Honduras’ renewable and off-grid energy sector, including where there
may be workforce development or skills gaps, supply chain and installation logistics, and any
potential negative externalities as the sector grows. Additionally, TMS plans to build on this study,
strengthen the reach, and increase competitiveness and inclusivity of the renewable energy sector.
Adding Value Through E-commerce - Passion Coffee
Passion Coffee is the leading brand of specialty coffee in Honduras. They are experts in supplying
high quality roasted coffee and facilitating and advising entrepreneurs and large companies for the
establishment of new coffee shops as well as providing equipment and services to a larger market of
the food service sector. Passion Coffee works with more than 50 coffee growers who earn a 25 percent
premium price (above market conventional price) based on quality, generating 300 direct jobs in the
fields and 30 jobs in processing, sales, and administration of the business. However, due to the
COVID-19 pandemic, local sales dropped by 50 percent. TMS considered this as a great opportunity
to partner with such a lead actor in the coffee sector to be disruptive and launch an export program
for roasted coffee to the U.S. market through an e-commerce platform.
This digital commercialization of roasted coffee and related products initiative will include creating
unique products and developing a targeted data driven social media campaign that will spearhead the
opening of the market for many other Honduran coffee roasters and traders through a scaling-up
model and replication plan. This represents a great opportunity to add more value, innovate the sector,
and adapt to the business necessities presented during COVID-19.
The partnership will develop a business-to-client (B2C) model through e-commerce to sell and deliver
specialty roasted coffee in the Honduran and U.S. markets. Additionally, the partnership plans to
make 4 trial shipments of roasted coffee to the U.S. and document and socialize the experience to
facilitate crowding-in with other market actors.
Integrating Producers to the Sustainable Organic Coffee Chain - BonCafé
BonCafé is a coffee exporter based in San Pedro Sula which started operations 20 years ago and now
sells around 150,000 bags1 of coffee per year valued at $33.7 million, specializing in certified and
specialty coffees, which accounts for more than 50 percent of their exported volume. Their inclusive
1 The exact unit of measure is 69-kilo bags
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Transforming Market Systems Activity
Quarterly Report April – June 2020
business model for certified coffee and direct trade made them an appealing partner for the benefit of
Honduran farmers.
BonCafé submitted a project proposal to partner with TMS with three goals: to increase farmers'
incomes by adding value through direct trade and organic and Rain Forest Alliance (RFA)
certifications; improve the availability of new genetic materials that facilitates adaptation to climate
change and market requirements; and to standardize the processing of organic fertilizers.
The partnership targets at adding 900 additional hectares of organic and RFA certified coffees to
BonCafé’s program by integrating around 250 new growers into this market system. Next, the
partnership plans to provide direct technical assistance to farmers in organic agriculture; diversify
sources of income with new crops such as Hass avocado, plantains, and honey; improve the quality
of coffee through the installation of a new processing/drying equipment; and finally standardize the
production of organic fertilizers using state of the art technologies.
TMS Finance Transaction Unit
This quarter, TMS obtained eligibility and facilitated the start of loan application process to the U.S.
Development Finance Corporation (DFC) on 3 new Honduran private sector investments for a total
of over $16 million:
Ticket Purpose Amount Expected impact
INALMA Farming operations in
vulnerable and poor areas of the
country.
Equipment at processing
facility to increase production
capacity and competitiveness of
Honduran products.
Debt readjustment to strengthen
cash flow.
$4.055 MM
Debt readjustment $1.7 MM
Farming $1.2 MM
Equipment $1.155 MM
Secure 2,160 current direct
and indirect jobs.
Generate up to 6,000 new
direct and indirect jobs.
Reduce imports of plantains
and cassava from 70 percent
to less than 20 percent.
JJ AGRO Increase hydroponic
strawberries by 30,000 M2
Increase potato plantation by
100 hectares per year
$4.7 MM
Strawberries $1,2 MM
Potatoes: $1,1 MM
Debt readjustment $0.68 MM
R&D $100,000
Generate at least 8,000
permanent jobs, benefiting a
high percentage of women
and Lenca indigenous
people.
Initiate export to regional
markets
Reduced cost of Goods Sold
from 60 percent to 48
percent.
Honduchips Double actual production
capacity from 60 to 120 full
container loads per month
$8.2 MM
Processing equipment $3.9 MM
Debt readjustment $4.2 MM
800 to 1,000 additional new
direct jobs
Based on DFC prioritized sectors, TMS is working on five additional tickets with strategic partners
in the productive infrastructure, meat, renewable energy, oil refineries, and avocados sectors.
In addition, through at least 20 meetings, TMS conducted initial scoping for a second pipeline of $295
million for USAID consideration to start the DFC eligibility process.
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Transforming Market Systems Activity
Quarterly Report April – June 2020
COMPONENT 2:
TOURISM AND CREATIVE INDUSTRIES
This quarter, TMS advanced a national tourism response and recovery agenda with principal national
tourism authorities and stakeholders, enabling a comprehensive COVID-19 crisis management and
mitigation of its effects. TMS facilitated recovery and preparedness of regional tourism chambers,
destination management organizations (DMOs), associations, and their enterprises for the restart of
the tourism industry. TMS support included participatory development of biosecurity protocols for
restaurants and hotels; digital training workshops for the application of these and other biosecurity
measures, development of post-confinement tourism products, and direct technical assistance for the
conceptualization, negotiation and application of government alleviation measures such as
BANHPROVI's financial products for tourism and a Solidarity Support Fund for suspended tourism
employees. TMS also worked at the destination level, facilitating the creation of post COVID-19
economic development agendas for three prioritized tourism districts: the Jewel of the Lakes District,
the Valleys and Mountains District, and the Lenca Maya District, and supported promotional
activities for the restart of the tourism industry.
Alliances and current results:
Advancing a National Tourism Approach & Recovery Agenda
The COVID-19 health crisis has had economic repercussions globally and across sectors, especially
for the tourism sector. There are tremendous implications for international tourist arrivals and
expenditures as a result. According to the UNWTO, the crisis could lead to an annual decline of
between 60 to 80 percent depending on the easing of travel restrictions. TMS's latest COVID-19
Enterprise Resilience Analysis, shows that 73 percent of tourism enterprises suspended their
employees, as 85 percent of businesses are not generating any sales since the confinement period
started.
TMS mobilized quickly to be part of the leading response efforts through the Ad-hoc National
Tourism Emergency Table, beginning on April 8, recognizing that this emergency requires collective
public-private interventions, as well as business model re-adaptations. Proposals built by the
discussion table focused on the three stages for tourism recovery: crisis management and impact
mitigation, accelerating recovery, and preparing for restart. Issues addressed included a review of
taxes, charges, incentives, and regulations impacting tourism to formulate recommendations to
incentivize job recuperation and retention.
National Tourism Emergency Table At the invitation of President to
provide high-level input to address the COVID-19 crisis and
input for economic relief policies for the sector, the ad-hoc
National Tourism Emergency Table convened for the first time
on April 8. At this meeting TMS presented the Enterprise
Resilience Analysis for Tourism, conducted in partnership with
the Federation of Chambers of Commerce (FEDECAMARA),
the National Chamber of Tourism (CANATURH), the
Honduran Council of Private Enterprises (COHEP), and the
National University of Honduras (UNAH), along with 15
regional chambers of tourism. National Tourism Table
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Several three- and four-hour sessions were held afterwards from April to June (April 9, 10, 11, 13,
21 and 23, May 14, 20 and 16, and June 3 and 9), which focused on analyzing the projected effects
of the crisis on the tourism economy and on the development of proposals for the reactivation of the
industry with the aim of reducing the economic impact on the more than 500,000 direct and indirect
jobs generated by tourism enterprises.
The first proposed measure: “solidarity support”, was approved on May 4 by the National Congress,
for more than 150,000 employees whose source of income was paralyzed by the shutdown of the
country's tourism activities. Starting on May 18, tourism employees could apply for the funds, and at
quarter's end, 67 companies representing over 645 jobs successfully applied for relief support through
http://CANATURH.org/aportacion-solidaria/.
Applications received from enterprises 149
Employees registered 2,346
Approved enterprises by the Ministry of Tourism 67 in verification process
Employees approved 645
Approved funds to de disbursed L. 2,257,500.00
Counterpart funds from the private sector L. 1,612,500.00
However, it was determined that this alleviation support did not satisfy the needs of employers as the
qualification process was slow and complicated, and most applicants did not qualify for the alleviation
funds.
To make sure tourism business owners were aware and knew how to take advantage of the alleviation
measures, TMS also supported CANATURH and the Ministry of Tourism (IHT) to organize webinars
via Zoom and Facebook Live, where legal experts advised enterprises on the application and use of
the temporary benefits and to explain the temporary financial products that were available for tourism
companies and its application process through the financial system.
Webinar Date Participants Women Men
1 BANHPROVI's financial products for tourism 6/2/2020 336 186 150
2 Solidarity support fund for the tourism sector 5/28/2020 253 157 96
3 Workplace suspension 5/5/2020 350 229 121
Another challenge that TMS addressed, which was caused by the COVID-19 crisis, was access to
credit. Tourism enterprises need fresh operating resources to ensure their resilience and permanence,
renegotiate current debt, and make new investments to implement the biosecurity measures required
to resume services. However, the financial solutions presented by BANHPROVI did not fully address
micro, small, and medium enterprise (MSME) needs because these funds could not be used for
refinancing current debt, and because their access depends on credit policies and ultimately the good
will of private banks. Therefore, TMS supported the development of a financing strategy through
international bilateral and/or multilateral financing entities that included debt restructuring, grace
periods, and longer loan terms for tourism enterprises. The strategy included four main components:
i) a deeper, individualized consultation about the financial struggles that tourism companies were
facing in retaining jobs, ii) identification of bottlenecks and barriers to submit loan requests in the
financial system, disaggregated by tourism subsector, iii) negotiation guidelines and illustrative work
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plans to help entrepreneurs successfully readjust their financial obligations and access fresh resources,
and iv) an analysis of the accessibility of financial relief products currently available through financial
institutions.
A first approach in the development of this strategy was made through the National Commission of
Banking and Insurance (CNBS), who expressed their commitment to work alongside the tourism
sector on the development of a sector-wide proposal to launch specialized financial products to keep
businesses afloat and prepare their recovery. On June 16, CANATURH, with TMS support, presented
an analysis of the importance of tourism on the national economy, the impact of COVID-19 on the
sector, and therefore in the general economy, and a quick look at the necessary financial support for
tourism MSMEs through working capital, low interest loans, and grace periods.
Accelerating Recovery On May 19, the Minister of Tourism, the President of CANATURH, and representatives of 14
regional chambers and 6 associations agreed to move forward with the economic reactivation
planning, including the readjustment of products and promotional campaign plans.
TMS supported national tourism authorities to review
protocols to be adopted by tourism service providers to
ensure the enhanced safety of tourists and employees in a
COVID-19 scenario and build capacities through training
programs to enable MSMEs to adapt their tourism services
to the new reality.
At quarter's end, TMS had revised the following six
biosecurity protocols for the industry together with IHT,
CANATURH, the association of small hotels (HOPEH),
the association of inbound tour operators (OPTURH), and
the gastronomic association of Honduras (AGHAS):
No. Protocol Status
1 Restaurants Approved by the Ministry of Labor
2 Small Hotels Approved
3 Grand Hotels Approved
4 Tour Operators In final revision
5 Complementary Tourism Activities In final revision
6 Tourism activities in Natural and Protected Areas In final revision
Specific biosecurity trainings to increase the capacities of the tourism workforce through online
programs were co-designed by TMS, and carried out by CANATURH, IHT, AGHAS, and the
National Institute of Professional Training (INFOP). TMS also participated in the writing and overall
BIGOS, El Patio, Matambritas/Coco Baleada´s staff receiving the biosecurity webinar. These restaurants are
members of the oldest and more important Honduran food franchises.
, President of
Honduras, announces the new relief
measures for the tourism sector
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development of the Biosecurity Manual for Restaurants and Cafeterias with delivery and take-out
services.
Webinar CANATURH # Participants Women Men
1 Biosecurity Protocol for Restaurants and Cafeterias 4,738 2,865 1,873
1 Biosecurity Protocol for Hotels 492 284 208
Total 5,230 3,149 2,081
Restaurants and Cafeterias were prioritized considering that food and
beverage services were among the first to start the GOH’s intelligent re-
opening pilot. The food industry in the country is estimated to generate
100,000 direct jobs and is mostly made up of small and medium national
enterprises. On May 7, in order to start a gradual opening of food and
beverage establishments, CANATURH, AGHAS, IHT, and COHEP, with
TMS support, delivered a pilot test with 11 establishments in the cities of
Tegucigalpa and San Pedro Sula, to restablish partial income to restaurant
owners and to save as many jobs as possible after the confinement
measures. This work was well received by the GOH and the companies were the first to start operating
again through delivery and takeout services.
Preparing for the Restart On June 3, TMS facilitated a Table meeting with the presidents of tourism associations and 16
regional chambers of tourism to discuss a timeline and specific actions for medium-term reopening
plans by subsector. The industry depends on setting a date to lift mobilization and domestic travel
restrictions, as well as the opening of borders, to start promotional campaigns and tour distribution.
TMS supported a scenario planning which included early engagement and training of workforce and
support tools to tourism MSMEs to adapt to the new reality of the tourism and travel sector in
anticipation of a gradual opening of services to domestic and foreign travelers.
With the economic reactivation that began on June 8 in Honduras, the sector began implementing
actions to support opening the industry's initial subsectors, including a panel discussion on prospects
for intelligent reopening. Further, there were presentations of destinations to international travel
audiences programmed by OPTURH in collaboration with the Association for Culture and Tourism
in Latin America (ACTUAL), aimed at professionals and authorities from more than 22 countries
featuring attractions from Honduras’s five priority tourism districts, as follows:
No. Date Presentation Audience
1 June 8 Country Presentation by the Minister of Tourism, 2,400 views
2 June 9 Destination Roatan by - Mayan Princess Beach Resort 1,600 views
3 June 10 Destination Copán by / Chamber of Tourism Copán Ruins -
La Casa de Todo 1,400 views
4 June 12 Honduras' Secrets by - Honduras is Great Blog 2,100 views
Also, as part of the reinvention of tourism products, TMS, in conjunction with the Central American
Technological University (UNITEC), the Polytechnic University of Valencia, Spain, IHT, and
CANATURH held a webinar called "Tourism Product Development (post-confinement): Challenges
and Opportunities" with the facilitation of two Spanish experts in recreational tourism and planning.
The workshop included the exchange of strategies and considerations based on Europe's experience
with tourism reactivation and had an attendance of 253 participants (181 women, 72 men).
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At the destination level, following the Destination Competitiveness Diagnostic (Travel and Tourism
Competitiveness Index (TTCI)) completed by TMS and IHT last quarter, TMS continued the work
with three prioritized Tourism Districts: the Jewel of the Lakes District, Valleys and Mountains
District, and the Lenca Maya District. This quarter, the 3 strategic economic agendas were completed
with an average participation of 35 organizations per district. The prioritized actions are included in
Annex IV of the report.
Marketing and Promotion The COVID-19 crisis has affected travel demand and patterns, caused countries to revisit priority
markets, and forced promotional campaigns to readjust activities based on available resources and
the new reality of the outbound markets. Further, marketing actions must now be oriented to build
destination confidence, prioritizing domestic and intraregional (Central America) tourism which is
expected to catch up faster than international travel.
This quarter, TMS started to build the knowledge base for subsectors to forecast future demand
patterns and design an effective promotion and commercialization strategy with priority markets and
products.
TMS worked alongside IHT and OPTURH to reassess (once again) the image of Honduras as a
destination on the internet and across social media, based on new traveler trends as a result of COVID-
19, focusing on the outdoors and nature-based products, which are the segments expected to recover
more quickly.
TMS and IHT worked on the identification of key improvements for the country's most important
websites: honduras.travel and hondurasisgreat.org, etc., to redirect sector-wide campaigns that
capitalize on the most frequent keywords and search patterns of international tourists, aimed at
maximizing traveler confidence once international travel is resumed.
As the impacts of the COVID-19 global pandemic have caused a spike in e-commence activities,
TMS continued to disseminate, through INFOP, the successful "Web Presence and Social Networks
for Businesses" training (developed in 2019 by TMS and CANATURH) to improve internet presence
and reputation management of tourism enterprises. The workshop transitioned to be a complete online
course in early 2020 due to the great demand by chambers of tourism at the national level. The
National Institute of Professional Training (INFOP) made this course available to all Hondurans
through its online education platform beginning on May 4. The dissemination of this training served
to introduce proposed activities and share best practices on digital marketing with key tourism
stakeholders and to accelerate e-commerce solutions adoption and innovative digital marketing
activities among enterprises in tourism and other sectors seriously affected by restricted circulation.
The tools provided through the course helped tourism companies and other companies to easily adopt
marketing and adaptation techniques for their products, and thus also take advantage of the increased
and consistent contact with social platform users. With this digital workshop TMS also reached
MSMEs in small destinations at a more profound level.
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During this last session, delivered on June 17, at the request of
HOPEH and IHT, hotel entrepreneurs (47 participants, 31
women and 16 men) learned about the importance of social
networks in the hospitality sector, keeping clients informed
about cleanliness and sanitization measures, and compliance to
government safety standards in order to regain their client's
confidence. Participants completed a three-stage practical
exercise on preparations to reopen: i) confinement, ii) low
demand reopening, and iii) top-of-mind brand marketing plan. These activities contributed to further
improving the web presence within main tourism destinations at a national level, one of the top TMS
systemic change objectives for tourism.
Urban Revitalization and Creative Industries – Nat. Identity Foundation (MIN)
The COVID-19 pandemic provoked the massive closing of all
activities in Honduras, especially those related to tourism,
recreational, and creative services. The alarming increase in the spread
of the virus in Tegucigalpa forced the local and central governments
to increase the restrictions in the city. Given such dramatic
circumstances during the April-June trimester, TMS reviewed the
direction of the Naranja Republik project activities and created new
plans to be able to comply with the established targets of the project.
A large proportion of time was dedicated to administrative tasks
necessary for the adequate articulation of all activities.
This quarter's main activities included:
1. Online interactions about COVID-19 with creative services
subsectors for ecosystems and business communities that regrouped
and came together to share their problems, ideas, and plans related to
the pandemic. Over the past quarter, TMS and partner MIN co-created
Instagram Live events that enabled a space for stakeholders to report
their current situation, exchange ideas, and make plans for alliances to
support and alleviate some of the short-term needs of creative
industries. It was also reported that several projects have been
postponed or canceled. One of the participants for the cinema sector,
Mexican actor , said that while one of his plays was
postponed through August, rehearsals continue through virtual meetings with impressive results. A
global message was given about the importance of unity within the guild, so they can capitalize on
the opportunity presented by unexplored digital media that provides a great possibility of developing
content that people will not find in other forms of entertainment.
N° MIN Livestreams Date # Viewers
1 Before, during and after the crisis: Future Prospects gastronomy 5/6/2020 36
2 Before, during and after the crisis: Future Prospects for cinema 5/13/2020 50
3 Before, during and after the crisis: Future Prospects for fashion 5/20/2020 917
4 Before, during and after the crisis: Future Prospects for editorial sector 5/27/2020 989
5 Before, during and after the crisis: Future Prospects for performing arts 6/3/2020 815
6 Before, during and after the crisis: Future Prospects for music 6/10/2020 784
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7 Before, during and after the crisis: Future Prospects for urban tourism 6/17/2020 601
8 Before, during and after the crisis: Future Prospects for heritage sector 6/24/2020 1,300
9 Before, during and after the crisis: Future Prospects for technology sector 7/1/2020 1,400
Total 6,892
Common takeaways from these discussions were that the crisis also
provides an opportunity for improvement; that this is the best moment
to ‘deviate’ from old practices; implement biosecurity protocols, and
that there is a reinvigorated awareness and appetite for online tools,
courses, webinars and exchanges that can help solve current and
future problems. Conversations within the cultural tourism
entrepreneurs revolved around understanding the mentality of first
travelers, highlighting that next steps are: i) to focus on "low contact"
experiences, and ii) tourism "with a conscience."
2. The Naranja Republik baseline study was granted to ESA CONSULTORES to assess the initial
situation of the target population, the dynamics of the Honduras creative ecosystem and its
relationship with the rest of the urban fabric of the capital city, as well as the non-controllable risk
factors that can condition the impact of the project, the construction of statistical instruments, and the
review and measurement of final indicators, including its development, impact, and effects.
3. Negotiations with TMS partner Alterna, for the execution of the Project Cromática in Honduras,
finished. Alterna will develop a campaign and call to identify at least 180 creative ventures and to
train 90 of them to be accelerated.
4. TMS concluded the co-creation of a 3-month cultural-creative advancement program with different
universities. The draft of the Terms of Reference for the upcoming bid was concluded.
5. TMS, with Naranja Republik, led a new initiative for job creation through
a digital skills training. In order to design effective remote work programs
that prepare Hondurans for high-demand roles, the project signed a
partnership with the Tesserakt Institute, (a nonprofit organization founded in
California with the vision of transforming underserved communities by
strengthening the organizations that drive them through talent and
technology) and successfully completed the preliminary analysis on the
Honduran youth workforce. The main goal of this report was to assess the
immediate potential of the Honduran labor force as job seekers and job
creators, internationally. This study mapped the main challenges and
opportunities for the population, describing knowledge gaps in research and
strategic priorities for enriching the creative and technical workforce through
a pilot in Tegucigalpa that lays the foundation for nationally scalable infrastructure. The results
showed that microworks (Microwork breaks down business processes into small, distributable tasks
that can be completed by remote workers via the internet) combined with now widespread mobile
device use and rising literacy rates across Tegucigalpa's population, creates an unprecedented
opportunity for the people and economies of countries like Honduras, as their low cost of living
provides a unique competitive advantage in global labor markets that seek affordable, digitally native,
high-quality creative and technical talent. For Tegucigalpa’s young people, microwork can create
new economic opportunities by catalyzing mass job creation and income generation due to the on-
demand nature of tasks, ease of enrollment, and sense of freedom that comes from the lack of
commuting or attendance at a workplace.
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The study results also showed that Honduras has distinct advantages in countless microtask areas
such as translation related services, due its nearshore dynamics, like the number of annual bilingual
graduates. Other examples included content moderation, user research, media labeling, or sentiment
analysis. These tasks can be easily completed by young people in Honduras due to their digital skill
set and native familiarity with the internet, access to digital infrastructure, and time availability due
to unemployment or underemployment and the current pandemic.
Microwork has significant employment potential for young people in the country, while generating
catalytic value creation for the larger economy through the formalization and growth of a high-tech
workforce. To take advantage of this potential, Naranja Republik began exploring the deployment of
a skills-based mobile platform that will enable Hondurans to earn while they learn. For example, by
completing employer certified coursework, users unlock paid projects and higher-value opportunities
like full-time employment, access to exclusive competitions, or startup support that could enable more
than 2,500 young people to access economic opportunities in the technology and creative industries.
6. Through the Urban Innovation Laboratory (Naranja Urban Lab),
a Request for Proposal was launched to present initiatives for the
adaptation of public spaces in the Historic Center of Tegucigalpa
and Comayagüela (CHTC) to adapt to the new normal by applying
the methodology of co-creation, continuous feedback, testing,
evaluation, and the measurement of results. Also, as part of this
pilot project, the aim is to (i) inform and train people and business
owners in the area in biosecurity measures, (ii) implement
temporary elements in the streets that facilitate social distancing
and (iii) to plan a calendar of artistic activities in this area for the
time when mobility is not restricted. This work will be carried out
with the support of the Central District's Mayor's Office (AMDC)
and the Honduran Institute of Anthropology and History in August
during a three-month implementation phase.
7. The second phase of the Nighttime Economy Strategy, as part of
the Urban Lab initiative, was placed on hold due to COVID-19
confinement restrictions. Expert led a new
diagnostic to characterize creative services, employment, income,
and needs of 22 creative entrepreneurs. Among the main findings, it is notable that most enterprises
characterize themselves as micro, 50 percent 1-5 employees, more than 50 percent have been in
business for more than 10 years and offer their services mostly in cafes, restaurants, bars, theaters and
other entertainment centers (56 percent). Regarding COVID-19 crisis necessities, the entrepreneurs
mentioned the need to implement fiscal alleviation measures and employment insurance options.
8. Through the Honduras Digital Challenge COVID-19 Contest, the following projects were
supported with seed capital: Flemm System, Alerta Honduras, Algorithm, and Finde.
9. Guiran; a local volunteer group of architects was assisted with tech support and training through
Casa Quinchón- its 3D printer and TA, for the manufacturing of 3D printed facial masks for medical
and front-line personnel.
Before and after proposal for
Gutemberg Avenue by Bertha Visser
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Quarterly Report April – June 2020
10. Naranja Republik’s Urban Lab, a space to search for urban solutions through experimentation, in
alliance with the Honduran Institute of Anthropology and History (IHAH) and the Urban Mobility
unit of the Central District Municipal Government (AMDC),
began implementing the first ciclovia (bike pathway), a pilot
project in downtown Tegucigalpa. The first stage of the pilot
project includes nearly 4 km of 1.5 m wide bicycle pathways
paint-marked and demarcated by vertical signs along existing
roads, which will include bicycle parking in public spaces and
safety through Urban Mobility agents and the National
Police's Feasibility and Transport Department. It is expected
that this initiative will encourage sustainable urban mobility
that is also compatible with social distancing transport
recommendations.
Temporary Foreign Work Program – Ministry of Labor
Due to the COVID-19 travel restrictions, the promotion of the
Temporary Work Abroad Program (PTTE) has been in stand-by,
waiting for the Honduran Ministry of Foreign Affairs to release a
travel protocol for foreign workers; however, TMS continued
preparing promotional materials and supporting the U.S. visa
applications in collaboration with the Ministry of Labor for C1/D,
H2-A, and H2-B workers related to food supply, considering the
recent POTUS executive order to restrict entry of certain temporary
H2-B workers for 2020.
This quarter, six Honduran workers, a symbolic first group after the
COVID-19 pandemic was declared, traveled to the United States on
June 18 to report to their temporary employers as part of PTTE. This
group has an initial six-month contract in Wisconsin, focused on
several activities including game assembly and disassembly, cleaning
of equipment, vehicles, booths, facilities and land, ticket box, and
collecting fees from customers, among other assignments.
Destination Management Organization (DMO) Atlántida
TMS facilitated a strategic agreement between the Atlántida Destination Management Organization
(OGD-Atlántida) and Banco BAC Credomatic (BAC), to promote 'book now, do later' tourism
vouchers as a strategy to cope with the COVID-19 crisis. Through BAC’s “Mi Promo” online
platform, Atlántida tourism enterprises began offering travel coupons at a 50 percent discount. The
promotion allowed customers to purchase vacation packages in La Ceiba and Tela at low costs during
the trimester, in anticipation of tourism activities reactivating under new biosecurity measures. The
promotions included land transportation, hotels, canopy, rafting, visits to natural protected areas and
natural low impact zones. The promotion is valid for one year, is early funding alternative for
enterprises, and is going to be replicated by other destinations in Honduras.
Cyclovia route in Comayagüela,
Honduras.
Source: Tiempo Newspaper
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The campaign was launched as part of the International Friendship Carnival 2020, renamed this year
as "Pandepiña" (a wordplay in Spanish between pandemic and pineapple bread, a staple within the
Atlántida region) which was held virtually for the first time from May 26-30, with 2,100 viewers.
Online activities included tutorials to dance Punta (a traditional Garifuna ethnic dance) and a parade
of floats, which takes place every year.
Other Noteworthy Achievements:
TMS provided technical assistance to the National Board of Tourism for the design of a national
tourism commercialization strategy that includes new multi-stakeholder collaboration mechanisms
for the development and promotion of packages for the domestic market, with an emphasis on remote
and nature-based products, and identifying possible tourism products and services that would meet
the interest of select source markets - e.g. thematic markets such as meetings and conferences, health
and wellness, and senior tourists; or specific geographic targets such as neighboring countries or
expatriates living in the country or region.
TMS also facilitated a memorandum of understanding between CANATURH and the Technological
University Centre (CEUTEC), a university with national presence, to aid 15 tourism companies and
organizations as a pilot ‘smart reopening’ project. Technical assistance offered included business
planning, human resources development, packaging, pricing, marketing, and financial planning.
New Partnerships:
COVID-19 Emergency Response – Network of Women Without Barriers
In early April, TMS and CANATURH responded to a request for support
from a group of approximately 50 women in the Rivera Hernández
neighborhood of San Pedro Sula, affiliated with the Network of Women
Without Barriers who had developed a project to produce personal
protection supplies in their houses for distribution and sale to help prevent
COVID-19 in their communities. TMS designed a rapid response activity
with partner CANATURH, to connect the current medical supplies
shortage that is threatening to collapse the health system with this local
group, which can help to create redundancy and flexibility in the supply
chain of medical facilities to better respond to COVID-19 and also generate
a strong relationship and business opportunity for families that depend on a
daily income.
From left to right: ,
Deputy Director of CANATURH
and , from the INCP
Medical Association.
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The Network of Women Without Barriers works with the primary
objective of preventing violence and changing the stigma faced by
women, supporting livelihood and employment initiatives to break
the cycle of violence and emigration in their neighborhoods.
The first two batches of disposable masks (totaling 10,000)
manufactured by the group were donated in June to the National
Directorate of Roads and Transport (DNVT), and the National
Cardiopulmonary Institute in the city of Tegucigalpa. The initiative
includes the production of a total of 25,000 masks and 5,000 kits
which include caps, shoe covers, and gowns that will be donated in
alliance with the National Risk Management System (SINAGER)
to different centers and institutions that need them for their daily
work. Through these donations, the network will generate
commercial relationships in the personal protection equipment
supply chain for medical facilities and employees in the tourism industry.
Social and Economic Reinsertion of Returned Migrants - Fundación AVINA
In 2019 alone, more than 100,000 Hondurans were returned to Honduras from abroad. Some of the
key issues faced upon their arrival are the need to access clinical care, a lack of regional migration
policies, lack of communication between civil society and the public administration, care dependency
on charity, stigmatization, and a lack of reliable information and data for case tracking.
Established in 1994, Fundación Avina is a Latin American foundation focused on producing large-
scale changes for sustainable development in the region by building collaborative processes between
actors from different sectors. Avina is composed of 13 legal entities and has a presence in 19 Latin
American countries, where it has cultivated a network of more than 8,000 global partners including
social entrepreneurs, leading NGOs, grassroots organizations, local and national governments,
regional cooperation agencies, companies, and social movements.
TMS carried out a co-creation process with the AVINA foundation, aiming to establish an articulated
system for the attention, fostering, and integration of returned migrants to the Honduran economy.
The project proposes to benefit at least 1,000 returned migrants through an employability program
that includes certification of labor skills acquired abroad in tourism and construction by
CANATURH, the Honduran Chamber of Construction (CHICO), and INFOP. To generate awareness
and improve the attention and integration system, TMS and AVINA plan to launch a communication
campaign explaining the services provided by the Reception Center for Returned Migrants and
regarding the importance of social inclusion. The partnership's goal is to create a synergy between
the institutions that support the integration of these Hondurans within the 24-month implementation
phase.
Expanding Workforce Development – COSUDE’s ProJoven activity
According to the Swiss Agency for Development and Cooperation (COSUDE), in Honduras,
unemployment is concentrated among the youth; out of the country's 291,048 unemployed, 49.4
percent are young people under the age of 25. The urban open unemployment rate is estimated at 8
percent and the rural rate is at 2.7 percent. Tegucigalpa and San Pedro Sula have the highest
unemployment rate with 9.3 percent and 7.8 percent respectively. However, a significant problem
within the labor market is not just unemployment, but invisible underemployment, which amounts to
Donation event with representatives
of CANATURH and the DNVT
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48.6 percent of the total population, and is associated with low incomes and with low-productivity
jobs. According to TMS’s Market Systems Diagnostic, there is a need for faster productivity growth
in Honduras, especially for low-income workers, if the quality of work is to be improved and poverty
reduction is to be accelerated.
ProJoven is a COSUDE-funded program in its second phase which has been working with the private
sector for almost seven years, aimed at meeting the needs of the labor market through training of
young people to be ready for employment. The scope of the program is in Tegucigalpa, Comayaguela
(the Central District), Atlantic, Gulf of Fonseca, and Mosquitia. ProJoven addresses two key
objectives: 1) to achieve greater at-risk youth insertion into the labor market by improving their skills
through vocational training processes, and 2) to support public and private institutions and productive
sectors so that they can provide relevant training appropriate to the labor market and facilitate the
labor and social integration of trained youth.
TMS carried out a co-creation process with Swisscontact, ProJoven implementing entity, joining
efforts with the aim to improve the employability of prioritized sub-sectors for the next 10 months.
Through this partnership, TMS will support the preparation of the youth labor market using
mechanisms that link the labor needs of the private sector with the competency training offered
through the national education and technical training system (EFTP). The development of
employment skills will help young people in the lower economic strata to compete in the market. The
articulation of efforts between two international cooperation initiatives allows for the amplification
of impacts and an increase in efficiency and resource utilization.
Through this activity, the partnership will aim to train at least 2,000 young people, in addition to
carrying out a methodological transfer of TMS's entrepreneurship programming to partners of the
ProJoven activity. The goal of the partnership is also to mobilize at least $100,000 in investment by
the private sector and international donors.
COMPONENT 3:
ENTREPRENEURSHIP
The COVID-19 pandemic impacted the entrepreneurial ecosystem nationwide. In this quarter, more
than ever, Honduran entrepreneurs showed resilience and ingenuity to reactivate their ventures, pivot
their business models, help their communities, and keep and create jobs. Entrepreneurs were not alone
in this challenging journey as business development service providers, donors, and other key actors
were strongly committed to providing advice, tools, and financial resources to help reactivate
businesses and the economy. TMS continued to facilitate, guide, and provide technical assistance and
financing to this critical sector to alleviate the impacts of COVID-19 and prepare for the eventual re-
opening of the economy.
Alliances and current results:
E-Commerce for All – SUBE Latinoamérica
This quarter, 3 new Business Service Providers (BSPs) installed the e-commerce platform designed
under the partnership: Voces Vitales, Inversiones Mamma Mia, and the Chamber of Commerce and
Industry of Santa Barbara. This brought the total to 11 BSP promoting the platform nationwide. Voces
Vitales is an institution dedicated to supporting female entrepreneurs in early stage ventures.
Inversiones Mamma Mia is run by an engaged female restaurant owner who has experienced firsthand
the benefits of taking your business online, and she expressed wanting to help fellow restaurant
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owners in their business digitalization processes. She earned certification as an e-commerce technical
advisor by the E-Commerce for All initiative and showed determination to onboard more restaurants
from Tegucigalpa to help them secure jobs and reactivate their sales.
The project reached two other important milestones: First, 100 technical advisors earning a
certification in e-commerce and FinTech, which enables them to give technical assistance to MSME
owners in developing their online presence, the best use of social media to bring customers to their
websites, and the use of the payments platform. Of the enrolled participants in the program, 50 percent
are women and 43 percent are youth. These newly learned skills also enable them to create a new
revenue stream since they can sell e-commerce memberships and make a profit for their institutions,
or for themselves, if they chose to enroll in the program as freelance advisor.
Second, 200 MSMEs connected to the e-commerce tools and digitalized their businesses to start their
first online sales. By the quarter's end, enterprises from 10 departments and 22 organizations from
DO1 and DO2 enrolled in the project (25 percent were youth-led, 42 percent women-owned, 15
percent were within the tourism sector, and 7 percent were within the agriculture sector).
Medium and large-sized businesses also began transitioning into digital sales channels including
renowned firms like canned goods wholesaler Diprom and retail distributor Yojoa Foods. Moreover,
small and medium-sized businesses and family owned restaurants like TipiKtracho in La Ceiba, Las
Brasas in La Esperanza, and the Hacienda Real Group (owner of brands like Carl´s Junior, Hacienda
Real Restaurant, and a supermarket chain in San Pedro Sula), have also started reinventing themselves
by enrolling in the program and started using the e-commerce platform. These types of businesses
had not made a complete digital leap before the pandemic, and as a result, they needed to reorganize
their business models to improve sales continuity and job retention.
While COVID-19 made adapting new technologies into business models an obligation, a lack of
resources and knowledge made this a difficult task for Honduran business owners and customers. The
digital barrier proved difficult to conquer, and trust in online transactions continued to be a work in
progress. TMS found education to be the most powerful tool to combat these barriers by empowering
people and pushing them into technology usage. To address this gap, TMS and Sube Latinoamerica
began a series of webinars that started on April 8. The webinars were structured as interactive
discussion spaces, to allow questions to be answered in real time, which was applauded by
participants and motivated increased comfort with technological tools. As a result of the participants
enthusiasm about participating in an ongoing support educational system, Sube Latinoamerica
launched the first Honduran e-commerce online community whose purpose is to reinforce knowledge
through sharing experiences and providing ongoing technical assistance.
Building on the successful first phase, TMS and Sube Latinoamerica completed co-creation of a
second scale-up phase that will begin in September 2020, with the objective on engaging 1,000 new
enterprises and eight new business service providers from DO1 and DO2 areas. The Pause & Reflect
session conducted last May, provided valuable findings including: i) Fintech and eComm education
empowers enterprises and users to trust online sales channels, ii) 60 percent of participating
enterprises have closed their first online sales, ii) COVID-19 has forced businesses all over the world
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into digital channels but the majority of Hondurans business owners remain skeptical and reluctant
to migrate their businesses online. These key findings were instrumental in cocreating a more broadly
impactful second phase.
An entrepreneurship module will be added to the educational component to help enterprises achieve
significant growth through online channels platforms and markets. Additional technological resources
will be made available online and enterprises will be assigned a technical advisor to guide them
through a clear road map on how to digitalize their ventures and sell online.
An Enabling Business Environment for FINTECH – Central Bank of Honduras
TMS, the Central Bank of Honduras (BCH), and the Commission on
Banks and Insurance (CNBS) continued in the effort to create an
enabling environment for the Financial Technologies (FINTECH)
sector. Unfortunately, meetings of the Financial Innovation Table
(MIF) came to a hold since the pandemic started. There were different
efforts from both institutions to reactivate this space, but they reported
that members are not prioritizing the scheduled meetings.
As a result, TMS concentrated on working with FinTech startups
towards articulating the sector, which derived in the creation of the
first FinTech association of Honduras. , Sube
Latinoamérica’s CEO and TMS partner, was chosen as acting
president for the association while they finalize their formalization
process. The newly formed FinTech Association began reaching out
to different actors. BCH facilitated a presentation with the newly
created Ministry of Digital Government, while TMS facilitated a
formal presentation to the national MSME dialogue table and a
meeting with Minister from the National
Entrepreneurship Service (SENPRENDE). From these meetings, the
Fintech Association was officially incorporated as a member of the
MSME Table. The main objective of these meetings was to create
awareness of a capable and regulated FinTech sector to the different
stakeholders, and to create awareness on all the different services
these companies offer, which paves the way towards financial
inclusion.
TMS, BCH, and CNBS also continued their joint efforts to amend the Honduran regulatory FINTECH
framework. All partners jointly developed a process where a request for proposals was launched for
an experienced consulting firm in FinTech regulation to accompany the regulatory institutions in the
revision and amendment of the Electronic Money Regulation (INDEL) and the 2015 E-commerce
Law, as well as the creation of new regulations for the sector. Four proposals were received, one
national and three internationals. After a thorough selection process, U.S.-based EconLEX was
selected. The consulting process will begin early July 2020 and will last four months.
, CEO of Sube
Latinoamérica and President of
the Fintech Association
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MSME Cultivation - Chamber of Commerce of Choloma (CCICH)
The Choloma Chamber of Commerce and Industry championed
their way into the digital universe. When quarantine started due to
the COVID-19 pandemic, CCICH had minimum online channels
or resources to offer services to their affiliates. They were forced to
completely stop their activities and to create a business continuity
online strategy. TMS worked with CCICH staff over the month of
April to make a complete digital transformation and was able to
integrate all CCICH programs and resources available for
enterprises into an online modality. Not only has TMS's
acceleration program successfully continued as of April 1, but most
programs and chamber services were made available online.
CCICH also began online support for local business adaptation by launching an online motivational
campaign for small and medium enterprises to apply for the enterprise acceleration initiatives through
business resilience webinars. CCICH and TMS also designed new program sessions that inform
entrepreneurs about the government's relief packages.
A successful, completely online, open call for enrollment of interest
campaign was completed, and a second cohort, made up of 50
MSMEs was selected, from which 20 were chosen to take part in
the cultivation program facilitated by TMS. The other 30
enterprises were enrolled in CCICH´s incubation Ruta PYME
program, which will assist them through developing or improving
their business plans and will later give them an opportunity to enroll
back in the TMS cultivation program.
On May 7, CCICH celebrated their first ever online graduation with the first group of 15 cultivation
program participants. Of these MSMEs, one was female-led, and two were youth-led. This brought
attention to an important topic currently addressed by TMS and CCICH. The chamber will make
female-led ventures a target for the third open call for enrollment campaign. As an institution
emphatic on gender inclusion, having so few women apply to the program knowing there are so many
women entrepreneurs in Choloma, was worrisome, and will be addressed through a motivational
campaign this coming quarter.
CCICH continued its institutional strengthening program through different targeted modules to aid
areas like customer relationship management, creating efficient internal processes and schemes, how
to make effective connections between local businesses and anchor firms, how to organize human
resources, and how to identify complementary services for affiliates, among others.
TMS and CCICH also completed the co-creation of the second phase of their partnership, focused on
responding to the economic crisis of the COVID-19 pandemic. The new phase consists of two key
components: i) establishing a COVID-19 Enterprise Reactivation Seed Fund, with leverage from the
International Community Foundation (ICF), which enterprises can use to cover operations costs and
purchase raw materials, and ii) technical assistance in specialized business development services to
40 MSMEs from the Choloma region utilizing CCICH´s flagship Ruta PYME or Enterprise
Acceleration/Linkage programs. The reactivation of these local enterprises will facilitate increased
sales for over $400,000 and help stabilize the local business environment.
Attendees of the first virtual
graduation meeting of the Choloma
Enterprise Acceleration Program
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Micro Small and Medium Enterprises (MSME) Table
On April 25th, TMS was formally invited by Minister of SENPRENDE to join the
MSME Table comprised of 22 public and private organizations. The MSME Table was one of the
first ad-hoc groups to start discussions of COVID-19 issues. TMS joined discussions in four areas:
(i) unification of information sources and instruments, particularly the TMS-lead Enterprise
Resilience survey, (ii) creation of a national MSME Observatory, (iii) promotion of e-commerce, and
(iv) financial reactivation of MSMEs.
On June 8, the Ministry of Development and Social Inclusion (SEDIS) joined the MSME Table
focusing on the role of MSMEs to supply the national public schools’ system. SEDIS is currently
working on a national plan with over 100 mayors and 20 municipal associations (mancomunidades)
with the objective of supporting more than 750 MSMEs in 15 departments who produce shoes,
uniforms, and backpacks. Moreover, the plan also contemplates support for school lunch programs
managed by SEDIS which involve more than 10,000 local producers nationwide from 114
communities.
The MSME Table organized the first Virtual Fair “Honduras Consume Local” which had 513 registered MSMEs from 17 departments, 60
percent of which were women-owned enterprises.
Companies exhibited 9,143 products and services with an average of
2,010 visits per day. Virtual stands reportedly received on average 913
client interactions and recorded a total of 20,102 users who reportedly
generated L. 135,090 (approximately USD $5,500) in sales.
Additionally, during the fair, 5,811 attendees received virtual education
trainings on biosafety protocols and e-commerce.
TMS organized 9 live webinars (totaling 176 viewers, table below) on
important topics such as e-commerce, rethinking business models,
enterprise certification, and biosecurity measures, among others, to help entrepreneurs understand
and access the right tools and advice for their reactivation. TMS also made available, through the
virtual library, the Enterprise Resilience Webinar Series made up of 17 webinars on various business
development topics.
Due to unexpected high demand by both exhibiting merchants, as well as customers, the fair, that was
originally scheduled to be live through June 15-19, was extended and ran through June 26.
During a virtual appearance at “Foro Canal 10” a national TV show to promote the fair, USAID
Director related the fair to the findings of the TMS Enterprise Resilience Analysis: “More than 73% of companies were unable to sell during the
crisis…that´s why USAID supports the MSME table, to help
Honduran entrepreneurs, especially the small ones, to receive the support they need to recover.” Minister motivated
Hondurans to participate: “Let us support the local economy to compensate those jobs that are in grave danger and to motivate
all those who need an opportunity in the market to develop their
businesses.” was joined in this public appearance
by Minister , from COHEP, and
from the Chamber of Commerce and Industry of
Tegucigalpa.
, Director of
USAID/Honduras
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TMS Webinars
DATE TOPIC TOTAL WOMEN YOUTH
June 15 Passion for Entrepreneurship 29 18 1
June 15 Applied Biosecurity 10 7 1
June 16 Reopening with ISO 9001 28 16 0
June 16 Web Presence and Social Networks 4 3 0
June 17 Business Intelligence and its Impact on
Entrepreneurship
38 17 0
June 17 E-commerce tools you can't miss 15 9 0
June 18 Value Proposition and Business Models 11 6 0
June 19 HONDUCOR Services 16 9 1
June 19 Entrepreneurs with Growth Mindset 25 13 1
TOTAL 176 98 4
Other Noteworthy Achievements:
Online Startup Weekend COVID-19. On April 24-26 the first ever Startup Weekend COVID-19
took place in Honduras. Startup Weekend is a 54-hour continuous event where tech entrepreneurs
transform their ideas into tech startups. Young inventors, innovators, developers, and anyone with a
passion to tackle COVID-19 in Honduras came together in this first-of-its-kind Online Startup
Weekend. Eleven teams took on the challenge from Tegucigalpa, San Pedro Sula, Ojojona, Marcala,
Santa Ana, Choloma, and La Ceiba. TMS joined forces with the
entrepreneurial community and facilitated mentorship, judges,
local investors, and media outreach for the event. The winning
startup was “Médico en Casa” (Home Doctor), which creates a
platform where doctors can continue their practice from home
and follow-up creating an online medical history for their
patients and connecting them with discounts in pharmacies for
their prescribed medication. The problem addressed was that on
one side doctors were giving out free informal consults through
their phones to patients and on the other side patients weren´t
getting the full medical treatment and attention they required
and their medical histories weren´t being updated.
New Partnerships:
Empowering Women Entrepreneurs - U.N. Women
TMS teamed up with UNWomen this quarter to connect local women entrepreneurs with regional
markets within the framework of UNWomen’s Local Economy and Territories (MELyT) program,
financed by the Italian Development Cooperation Agency (AICS). The economic empowerment of
women is one of the central axes of the mandate of UNWomen and one of the key pieces of the 2030
agenda. Creating the conditions for women to fully participate in all sectors and at all levels of
economic activity is essential to building strong economies, establishing more stable, fair societies,
and improving the quality of life of women and societies in general. Female entrepreneurship is a tool
to boost the economic participation of women, and the generation of new income and employment
opportunities and for the promotion of social, economic, and environmental development in the
territories where they live.
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The initiative aims to promote transformative social impact to advance the economic empowerment
of women to achieve gender equality. The plan is for the participants to receive training through
TMS’s MSME incubation initiatives (implemented by partner ALTERNA). ,
UNWomen’s Regional Director for the Americas and the Caribbean, highlighted: “with this alliance
the lives of women who have been disproportionately affected by COVID-19 can be transformed”.
As part of MELyT, UNWomen started a regional project in
2019 called ENLACES (links), to connect companies from El
Salvador, Guatemala, and Honduras with the potential to
generate impact with local women entrepreneurs in the region,
transforming their products, expanding their distribution
networks, and accelerating their presence in markets, and in this
way, putting them on the radar of opportunities. The
implementer for ENLACES in the region is ALTERNA. The
project plans to strengthen 200 female entrepreneurs and
generate market connections for 5 anchor companies in
Honduras through modern methodologies for doing business.
Under this new partnership, business training and support will
be carried out through ALTERNA and three regional Business
Development Centers (CDE MIPYME): Lempa, Western, and
Gulf of Fonseca.
TMS and UNWomen organized a joint online launch event on
June 23 with the participation of Minister ,
of the National Institute for Women (INAM), and Minister
, of SENPRENDE. Minister said that the
importance of women in the Honduran economy is that they
represent over 51 percent of the total population and yet they
face a higher number of obstacles to accessing and benefiting from economic opportunities. More
than 60 percent of businesses registered at the recent Virtual Fair organized by SENPRENDE were
women-owned enterprises.
Increasing MSME Innovation and Competitiveness - FEDECAMARA
The Federation of Chambers of Commerce and Industry of Honduras (FEDECAMARA) is a non-
profit association with over 50 years of experience supporting economic development nationwide. To
contrast the negative effects caused by COVID-19, FEDECAMARA, TMS and the National
Investment Council (CNI) collaborated through online trainings to certify over 3,000 enterprises in
biosecurity measures advancing their readiness for the national economic reactivation process.
Based on this successful collaboration, TMS and FEDECAMARA decided to partner to create an
institutional strengthening program which will benefit 8 regional Chambers of Commerce from El
Progreso, Santa Rosa de Copán, La Ceiba, Santa Barbara, Gracias, La Paz, Comayagua, and
Villanueva. The project will feature a hands-on technical assistance component to incubate 480
MSMEs from these municipalities and certify over 2,000 enterprises with biosecurity reactivation
measures and starter kits. This new partnership will help create 240 new or improved jobs and
facilitate a sales increase of over $500,000 for local businesses. The project will also help strengthen
the national network of chambers of commerce through technical assistance to increase institutional
capacities.
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Piloting Urban MSME Adaptation and Reactivation – CCIT
The Chamber of Commerce and Industry of Tegucigalpa (CCIT) is a 129-year-old business network
organization certified under the ISO 9001-2015 standards. The CCIT represents 4,000 affiliate
enterprises and actively represents the private sector in institutions like the Private Contribution
Scheme (RAP), National Institute of Professional Training (INFOP) and the Honduran Council of
Private Enterprises (COHEP), among others.
The current economic situation in Honduras, suffering the effects of the COVID-19 pandemic, has
forced institutions such as the CCIT to develop early response strategies that include facilitating
technical assistance to its members and establishing a business reactivation fund. Given the structure
of the Honduran financial system, it is significantly difficult for MSMEs to access credit sources due
to a lack of knowledge and experience processing a business loan application, low credit scores, and
other eligibility factors.
To help overcome this, the CCIT approached TMS to co-create a pilot response mechanism whereby
at least 50 affiliated enterprises will receive technical assistance with a main focus on access to
ecommerce markets and platforms as a means of reactivating their businesses as well as seed capital
with funding from the International Community Foundation (ICF). The project will also leverage a
robust innovative service model developed by CCIT in collaboration with the Chamber of Commerce
and Industry of Bogota in a novel south-south cooperation triangulation initiative.
Piloting Rural MSME Adaptation and Reactivation – CDE Lempa
The Enterprise Development Center of the Lempa Region (CDE Lempa) is a public-private institution
based on the Small Business Development Center (SBDC) model of the University of Texas. Its main
purpose is to stimulate the economy of the departments of La Paz, Intibucá, Ocotepeque and Lempira
by promoting the creation of new businesses and strengthening existing enterprises providing
specialized business development services.
Most economic activities of the major economic sectors in Honduras have been suspended since
March 16th. Strict measures to avoid the spread of COVID-19 from have seriously impacted all
businesses in the Lempa Region. In March-April, CDE Lempa ran an enterprise diagnostic to assess
the economic impact generated by the health crisis. The assessment concluded that 80 percent of
companies did not report sales in this period and were forced to stop production of their goods and
services. Within a short time, these companies will face certain risk of having to cease operations due
to prevailing economic unsustainability.
Leveraging resources provided by the International Community Foundation (ICF), TMS and CDE
Lempa in will facilitate a non-refundable emergency fund for 30 MSMEs in the region. CDE Lempa
will provide customized technical assistance and integrate them into its digital commercialization
platform. A monitoring and evaluation system will be implemented to track and measure the expected
results of the investment in the operations, production processes, technological innovation, access to
markets, and creation of new products and services of the MSMEs. This program will aid the recovery
of businesses in the region, create 100 new jobs and generate over $150,000 in incremental sales.
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COMPONENT 4:
BUSINESS ENABLING ENVIRONMENT
In response to the COVID-19 crisis, the Government of
Honduras issued Executive Decree PCM 030-20202 on April 9,
2020, which declared the agroindustry sector and its supply
chains as national priorities and provided measures to ensure
food security and sovereignty.
In Articles No. 16, 20, and 25, the PCM 030-2020 instructed all
organizations assigned with permitting, licensing, and
authorizing agricultural products that they must digitize,
streamline, and simplify their processes to follow one single
procedure with the highest level of automation. Likewise, the
design, financing, planning, construction, and operation of agro-
industrial parks was declared to be of public and strategic interest
for the nation.
Aware of the window of opportunity that this represented to
address both, the country´s immediate economic and productive
systems troubles caused by the COVID-19 pandemic, as well as some of its long-term market systems
bottlenecks, his quarter, TMS supported the government of Honduras in conceptualizing strategies
and plans to adhere to this decree and take it to implementation.
Promoting an Inclusive Agroindustry – National Council of Investment (CNI)
TMS and the National Council of Investment (CNI) advanced
one of TMS’s flagship business enabling environment projects:
a legislative reform in the agriculture sector through the
“Framework Law for the Promotion of Inclusive
Agroindustry.” TMS facilitated the analysis and drafting of the
reform in 2019, and passed to public-private dialogue and
validation with key stakeholders during the reporting period.
Entities that provided their input to the draft bill included
UNAH, Zamorano University, Plan de Nación Tegucigalpa,
Plan de Nación Valle de Sula, Plan de Nación Comayagua, Plan de Nación Valle de Lean, and the
Ministry of Agriculture’s Directorate of Agriculture Science and Technology (DICTA).
The relevance of the law was heightened by Supreme Decree PCM 030-2020 on April 9, 2020, which
declared both food security and agro-parks a national priority. On May 26, the Minister of
Agriculture, , provided his full support to the draft bill, and committed to discuss it
with President and introduce it to the Honduran Congress as part of the overall COVID-
19 emergency legislation packages.
Facilitating Local Economic Development - AMHON
TMS and the Association of Municipalities of Honduras (AMHON) completed the design of a second
phase of the alliance to expand and deepen the scope of the interventions carried out in the
2 https://www.tsc.gob.hn/web/leyes/PCM-030-2020.pdf
Minister discussing
the Inclusive Agroindustry law
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Municipalities of San Marcos de Ocotepeque and La Ceiba, through scaling the “one-stop-shops” to
15 selected municipalities (continuing with the 2 initiatives in 2019 and adding 13 municipalities).
This second phase of the project is not intended to generate a simple addition of partial results, but to
become a definitive phase to consolidate the methodologies within AMHON, in such a way that it
can institutionally scale these processes to the 298 municipalities in the country. This will standardize
the use of simplified procedures through ventanilla únicas (one-stop-shops), methodologies, and
standardized models at the national level for the establishment of arbitration mechanisms. Further, it
will establish the creation of local development agencies that are sufficiently competitive to have pro-
tax business policies that are not extractive. These are all fundamental aspects for attracting
investment and to create new companies and development capacities in each municipality.
To choose the municipalities, the following criteria will be followed:
• Confluence of areas of influence of TMS, the World Bank-funded Governance and Local
Development project (GODELH), and the E.U.-funded Eurosan DeL Project. This effectively
unifies all donor initiatives working with AMHON.
• TMS priority sectors (DO2 tourism districts)
• Municipal governments willing to reform their municipal tax plans as part of the new local
development process.
The actions defined in this project are framed in the AMHON Institutional Strategic Plan 2018-2022.
Governance Table
TMS actively participated on two sub-working tables: Food and
Nutrition Security and Municipal Taxes. The Food and
Nutrition Security sub-table held meetings on May 12, 19, 21,
and 27. TMS gave virtual presentations to the table on the study
to "Reform the National Food Quality and Control System," and
obtained broad support to move to implementation. TMS
indicated that it will continue with the series of presentations of
the study and roadmap for implementation with key
stakeholders and will include participants of the governance
table once this landmark reform moves to implementation.
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On June 1, 4, 9, 11, and 22 work on this sub-table focused on
coordinating the development of a catalog of agriculture
products within each municipality. The initiative has the support
of the association of municipalities (AMHON), Ministry of
Agriculture, Office of the Presidency, Ministry of Government
Coordination, and Ministry of Justice and Decentralization
(SGJD) with the aim of enhancing municipal capacities and
promoting local production.
The Food and Nutrition Security sub-worktable worked on the definition of the catalog’s sections and
continued dialogue to empower municipalities. Discussions moved to focus on the analysis,
evaluation, and determination of the type of technological tool to be used to manage the catalog and
the sources of financing for its implementation.
On June 4, TMS presented to the Municipal Taxes worktable its strategy to strengthen local capacities
to design and apply municipal taxes in alliance with AMHON. The general objective of the strategy
is to characterize the key processes and methodologies for the proper development of the tax functions
of the municipalities leveraged on the standardization, harmonization, and adaptation of the
arbitration plans. TMS proposed promoting a single tax plan design model that is based on the
multiple and different criteria and methodologies currently in place and that are easy to adapt to the
specific characteristics of each municipality. On June 19, the proposal was approved by the sub-
worktable and was well-received by all the participants, which included AMHON, CCIT, SGJD, and
the Honduran Council of the Social Sector of the Economy (COHDESSE).
The Municipal Taxes sub-worktable reached an agreement on the approach to reforming the
municipal tax plans, which will now use two tracks: a) Localized agreements, taking advantage of the
work of a separate technical table that involves the Council of Private Enterprises (COHEP) and the
Association of Municipalities (AMHON) to address specific cases in the municipalities of Villanueva,
Santa Cruz de Yojoa, San Francisco Cortés, El Porvenir, San
Francisco, and Tela. b) Build on the second phase of the TMS-
AMHON agreement to promote local economic development
which will strengthen municipal capacities to design and
execute tax plans. This project, scheduled to start
implementation in July 2020, will produce a comprehensive and
comparative study of the current municipal tax plans in 15
selected municipalities and will facilitate the development of a
standardized national model for tax plan design.
Competitiveness Table
On June 8, Vice President organized a virtual discussion to detail changes to
the Doing Business Indicator for 2020-2021 which, this year, will collect data on the impact of
COVID-19. It was also reported that the World Bank is interested in analyzing the measures adopted
by governments to respond to the pandemic challenges. The purpose of this data collection is for
research purposes only and will not affect the country’s score or ranking on the Doing Business
Indicator. The complete list of research questions for each indicator was shared with the different
entities represented at the table. To support this activity, TMS sent the COVID-19 Business Resilience
Analysis, conducted in May, which was annexed to the COVID-19 report as a support instrument, to
reinforce some issues of access to credit and the use of relief measures requested by the World Bank.
The answers to the research questions for each indicator were submitted to the World Bank on June
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17. Participants included CNI, Ministry of Economic
Development, OCAP, Customs Agency, Office of the
President, Invest-H, BANHPROVI, FEDECAMARA,
Revenue Administration Agency (SAR), Municipality of
Tegucigalpa, Municipality of San Pedro Sula, COHEP, and the
Central Bank of Honduras.
On June 11, the Table had a virtual meeting with ,
the representative of the World Bank in Honduras, and his
staff, and delivered three presentations: (i) Vice President
presented a summary of the draft law on
administrative efficiency and advances on administrative
simplification efforts; (ii) the new Minister of Presidential
Priorities and Innovation, , presented the new
Digital Government Strategy; and (iii) the National
Commission of Banks and Securities (CNBS) and CNI
presented economic actions taken by the GOH to face the
COVID-19 crisis. The World Bank recognized all the efforts
made by the GOH, no t only around Doing Business, but also
in strengthening structures for the country, which create the
conditions necessary to measure growth.
Relevant events for Honduras:
• On May 1, Moody's maintained Honduras’ country risk rating at stable B1, attributed to a
solid fiscal policy supported by the Fiscal Responsibility Law.
• On May 6, Standard & Poor´s also maintained Honduras’s BB rating and stable outlook,
reflecting the GOH’s commitment to fiscal restraint and broad access to sources of financing
and economic recovery in 2021 that will help contain the deterioration of public finances and
external liquidity derived from COVID-19 and the global recession.
• On June 1, the Executive Board of the IMF completed the second review of the economic
program under the Stand-by Agreement/Credit Facility, approving an increase in the fund's
support to $530 million.
Office for the Coordination of Presidential Affairs (OCAP) Table
This table held meetings on April 24 and May 5, 6, and 7 with the aim of identifying the relevant
issues in which the Government of Honduras needs TMS's support. Among the main identified
support areas were digital government, electronic commerce, administrative simulation, and
connection with financial mechanisms.
The COVID-19 crisis forced the adoption of measures that promote the automation of processes and
the digital transformation of the State of Honduras in order to create mechanisms that allow citizens
to access government services without having to personally go to public offices, causing crowds. On
May 16, the National Government issued Executive Decree PCM 044-20203 that created the Office
of Presidential Priorities and Public Innovation. The creation of this new institution facilitated the
work of selecting the support area, which turned all the attention to the digital transformation area of
the government.
3 http://www.consejosecretariosdeestado.gob.hn/system/files_force/PCM%20044-2020.pdf?download=1
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On June 30, a working meeting was held with Minister and his technical team to
define the areas of collaboration in the digital transformation of the government.
TMS expressed its interest in complementing the efforts that the IDB will make in operation HO-
L1202 "Digital Transformation for Greater Competitiveness", indicating the feasibility of
concentrating work in any of the following areas:
o Services for citizens and
companies prioritized, digitized,
and simplified.
o Back office services, both vertical
and shared, prioritized, digitized,
and simplified.
o Operation of the system for
connection to the payment
gateway of public institutions.
o Development of the project to
update the regulatory framework
for digital government.
o Implementation of the multichannel care model.
Other Noteworthy Achievements
The new cybersecurity resilience during COVID-19. On April
29, TMS participated (as an expert panelist) in the discussion to
counter cybercrime and make its cyber spaces safer to help create
a favorable business environment that drives digital transformation
in the "era" of COVID-19. The event was attended by 125 people
and can be viewed here: https://youtu.be/X0617Am792E.
Digital transformation of the Government. On June 16, TMS
moderated an important forum that featured prominent panelists,
the Minister of Presidential and Public Innovation, the Presidential
Commissioner of the National Registry of Persons (RNP), the
President of the Chamber of Commerce and Industries of
Tegucigalpa (CCIT), the Director of Territorial Planning from the
Municipality of the Central District (AMDC), the General Manager
of Century TICs of Honduras, , and and the
Executive Director of the National Investment Council, who
announced the new digital government projects in process,
presented the trends and the way forward to achieve an effective
digital government focused on citizens. The event attracted an
audience of nearly 300 people, creating a space for dialogue
between the public and private sectors to identify opportunities in
digital development, the challenges facing the country in technologies, and how to overcome them.
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New Partnerships:
Implementation of a New National System of Food Quality and Control –Technical Unit for Food and Nutritional Security (UTSAN)
UTSAN is a unit attached to the Ministry of General Government Coordination through PCM 028 of
June 8, 2015. Its mission is to be a technical body with credibility and recognition in the public sector,
civil society, and with international cooperation agencies, through a solid functional structure that
allows planning, coordinating, monitoring, evaluating and optimizing the efforts and resources of
national and local interventions in food and nutritional security.
Building from the thorough analysis and proposal to reform the national food quality and control
system conducted in 2019 by TMS, this quarter, TMS and UTSAN completed the co-creation of an
implementation phase to support the national government to modernize the food control functions
spread across different institutions while counteracting the impacts caused by COVID-19.
The project aims at the harmonization of the institutional capacities and systems of UTSAN, the
National Service of Health and Food Safety (SENASA), the Sanitary Regulation Agency (ARSA),
the General Directorate for Consumer Protection (DGPC), the General Directorate of Fisheries
(Digepesca), the National Quality System (SNC), and the Center for Export Procedures (CENTREX),
as the key actors involved in food quality and control to generate an efficient and integrated system.
TMS and UTSAN will generate critical awareness and understanding among these institutions, co-
design a governance structure, and promote the implementation of the Single National Import Permit
System that responds to the needs and expectations of public and private actors.
This project is directly related to the simplification of administrative processes at the national level
(TMS’s Systemic Change Objective No. 1 under its Business Enabling Environment component) and
to the reform of laws and regulations that positively impact the national competitiveness (SCO No.
5). Likewise, the initiative will become a support instrument to achieve significant changes in TMS’s
value-added agriculture component.
Successful implementation will keep importers active in their daily work and increase their efficiency,
improving their competitiveness, while ensuring both food imports and products needed for local
production. Similarly, it plans boost the economy as a direct effect of streamlining processes and
procedures, which could lead to a direct increase in local food production of up to 2.5 percent,
equivalent to over $170 million per year (according to current GDP values GDP).
Supporting the National Digital Transformation Agenda – Ministry of
Presidential Affairs and Public Innovation
The Ministry of Presidential Priorities and Public Innovation was created on May 20, 2020, in the
midst of the COVID-19 pandemic. Among its functions is to advance strategies and action plans
leading to administrative simplification of government entities through alternative electronic channels
that allow better citizen access to government services. The Ministry has the mandate to develop the
necessary regulations to make e-government effective, and to define the standards to which the
information and telecommunications (IT) departments of the various State institutions must adhere
in terms of the use of technology, citizen data protection, cyber security and others, establishing
incentives and sanctions for compliance.
This quarter, TMS and the Ministry of Public Innovation joined forces to co-create a technological
soluton and the accompanying technical assistance to integrate and harmonize the interoperability
framework of the following 15 priority institutions according to good practices and international
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Transforming Market Systems Activity
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standards: National Institute of Migration, Honduran Institute of Land Transportation (IHTT),
Ministry of Finance (SEFIN), Income Administration Service (SAR), Ministry of Natural Resources
and Environment, My Company Online (MIEL), Office of Contracting and Procurement Standards
(ONCAE), Health Regulation Agency (ARSA), Honduran Customs, Property Institute (IP), Ministry
of Government and Justice (SGJ), Forest Conservation Institute (ICF), Ministry of Economic
Development (SDE), National Banking and Insurance Commission (CNBS) and Ministry of
Education.
Activities under this project will also analyze and improve the National Procedures System
(Sin+Filas) and will leverage resources and learning from complementary work by the Inter-
American Development Bank loan to develop "Digital Transformation for Greater Competitiveness"
(loan operation HO-L12024) for a total of $52.7 million.
Facilitating Regulation of the Customs Agency - Honduran Customs Service
The Honduran Customs Service is a decentralized entity of the Presidency of the Republic with
authority and competence at the national level. Its mission is to optimize the collection of taxes
through the administration, application, supervision, review, and efficient control and enforcement of
collection of customs duties.
This quarter, TMS responded to a request for technical assistance by the Honduran Customs Service
in two areas:
1. Updating the legislation in place through the design of regulations that enable the control of the
Assistants to the Customs Public Function (AFPA) based on the CAUCA (Central American Uniform
Customs Code) and RECAUCA (Central American Uniform Customs Code Regulations), Customs
Law and Tax Code that determine and regulate the existing figures and the degree of responsibility,
activities, obligations, rights, procedures and standards with which AFPAs are aligned with the vision
and objectives of the Customs administration for trade facilitation, administrative simplification, legal
certainty, cost reduction and competitiveness in cross-border trade.
2. Design and implementation of a documentary information system to automate the critical processes
of Honduran Customs and manage the registration, updating and monitoring processes of the Control
and Registration of Assistants (CRA) department, which will allow for improved productivity in the
documentation processes, and objective review of the information and its custody.
These activities are directly related to TMS’s goals for simplification of administrative processes,
improvements in the tax regime procedures, and reforming rules and regulations that positively
impact national competitiveness. The support to this integral project represents the unification of
several Honduran and donor-funded efforts that for a long time have been carried out in isolation
without much success. This new project will support the correct treatment of the 4,176 AFPA
personnel distributed in the different types of auxiliaries: Customs Agents, Customs Depositories,
Inland Customs Carriers, Air Customs Carriers, Maritime Customs Carriers, Special Customs Agents,
Fast Delivery or Courier Companies, Cargo Consolidation or Deconsolidation Companies and Free
Trade Operators.
4 https://www.iadb.org/en/project/HO-L1202
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SOCIAL INCLUSION, ENVIRONMENTAL COMPLIANCE AND COMMUNICATIONS
SOCIAL INCLUSION On May 27, TMS participated in USAID’s 1st Virtual Community of Practice on Gender and Social
Inclusion. During this meeting, the general situation in Honduras regarding Gender Based Violence
(GBV) and COVID-19 was discussed. It was reported that the amount of GBV cases have increased
during the lockdown due to COVID-19. Actions and best practices to prevent this type of violence
were shared by USAID activities such as Unidos por la Justicia and Asegurando la Educación, among
others.
ENVIRONMENTAL COMPLIANCE This quarter, TMS prepared 22 environmental mitigation and monitoring plans for activity
components. The table below shows the projects and their categorization. Recommendations and
mitigation plans will be shared with partners and field follow-up visits will be scheduled during
implementation.
TMS also designed a COVID-19 prevention flyer for CANATURH and SUBE LATINOAMERICA,
allowing them to share these practices with their beneficiaries.
COMPONENT TITLE OF PROJECT IMPLEMENTER CATEGORY
Value-added
Agriculture
Youth Coffee Microenterprise Model COMSA
Negative
determination
with conditions
Innovative Supply Chains INALMA
Market Opportunities in Non-Traditional
Crops EFI SOLUTIONS
Investment and Export Promotion JJ-AGRO
Integrating Producers to the Sustainable
Organic Coffee Chain BON CAFÉ
Improving Agribusiness Competitiveness
Through Renewable Energy IBS
Nestlé Global Youth Initiative COHONDUCAFÉ
Employment and Income Impact of Cacao CHOCOLATS
HALBA
Adding Value Through E-commerce PASSION COFFEE Categorical
Exclusion
Tourism and
Creative
Industries
Manufacture of Personal Protective
Equipment (PPE) - Women Without Barriers CANATURH
Negative
determination
with conditions Naranja Republik FHIN/MIN
Tourist districts - Second phase IHT
Categorical
Exclusion
Commercial Model Development – Second
Phase CANATURH
Temporary Work Abroad Program Min. of Labor
Alliance for employability SWISSCONTACT
Entrepreneurship
Electronic Commerce for All - Second phase SUBE
LATINOAMÉRICA
Categorical
Exclusion
SME cultivation CCICH
Categorical
Exclusion
Development of the FINTECH Ecosystem in
Honduras
BANCO
CENTRAL
SME reactivation CCIT
SME intermediation model CDE Lempa
Business
Enabling
Environment
National Food Control and Quality System UTSAN Categorical
Exclusion
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COMMUNICATIONS This quarter, the TMS Communications team audited and provided technical assistance to partner
organizations to maintain branding integrity on all TMS-supported publications.
TMS was also actively involved in the planning and design of the Virtual Fair
“Honduras Consume Local” launch, by creating video, promotional materials,
and a virtual stand which highlighted the multi-stakeholder cooperation of the
National Service of Entrepreneurship and Small Businesses. The materials were
widely used by government officials in Honduras and abroad.
TMS worked on different materials under the campaign "Stay Safe, Stay
Healthy" a safe and healthy return to work during the COVID-19, providing
information on biosecurity measures for the ACDI/VOCA Honduras office.
UN Women and TMS
Alliance
Exploring the feasibility of adopting
the Combex-IM model in Honduras
Webinars marketing and
promotion
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SECTION IV: MONITORING, EVALUATION AND LEARNING
MONITORING & EVALUATION SYSTEM
COVID-19 Business Resilience Analysis
Recognizing the lack of timely and quality data on the effects of
COVID-19 on the private sector, TMS pivoted its planned Market
Systems Diagnostic to conduct 2 "Business Resilience Analysis"
panel studies in association with the Institute of Social Research
(IIES) of UNAH and COHEP, CANATURH, and
FEDECAMARA together with 24 chambers of commerce.
The first panel assessed the immediate reaction of enterprises to
COVID-19 collecting information from March 30 to April 6 across 1,173 enterprises in 16 departments and 17 different
economic activities in Honduras. The results were cleaned,
validated, and analyzed quickly, which allowed for publication of
descriptive results on April 9.
The second panel conducted from May 7 to 16 assessed how
enterprises were adapting to the COVID-19 crisis and focused on
the priority themes of: 1) biosafety measures and preparedness to reopen and 2) the contribution of
relief measures to mitigating the impacts of COVID-19. The second panel received responses from
1,330 companies from 15 economic sectors, with the largest representation from micro enterprises
with 1,049 of the total 1,330 responses.
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TMS convened a broad umbrella of organizations for this
initiative. Notably, the formal inclusion of three public
agencies as part of the effort: SENPRENDE, the Ministry of
Tourism, the Center for the Development of Micro and Small
Enterprises (CDE-MYPME), and the expanded participation
of regional chambers from 15 in the first panel to 24 in the
second, including Marcala, Valle, Danlí, Catacamas, La
Entrada, La Lima, Trujillo, Olanchito, and Santa Rita.
TMS facilitated critical conversations and played a convening
role between public and private actors based on the evidence
collected through the analysis to prompt dialogue and
coordinated action in response to the COVID-19 crises. TMS
facilitated special dialogue forums with the National Tourism
Council, the Mesa MIPYMEs, high-level COHEP private
sector partners involving major decision-makers in the
COVID-19 response effort, including the President of
Honduras, , the Minister of SENPRENDE, the Minister of
Tourism, , and the President of COHEP, .
“MSMEs are a national heritage, the effort of generations that have been the livelihood of more than
1.5 million employees. Today those sources of income and employment have not been able to survive
the impact of COVID-19 and more than half a million Hondurans have uncertain employment, an
effort that took the business sector 10 years to build" said .
The exercise revealed some of the fault lines that underlie effective public-private coordination in
Honduras. To one degree, stakeholders recognized the importance of collective action as noted by
Minister "It is necessary to get closer and improve communication so that everyone can
know and adopt the measures, as this is the way to minimize the negative impact of the crisis." While
at the same time, frayed trust and divergent interests prompted several of the actions to subsequently
regress, including several private sector chambers´ decisions to abandon several working tables on
the COVID-19 recovery.
TMS held separate Pause and Reflect sessions with six of the key actors involved in the Business
Resilience Analysis and the subsequent discussions. These learning events highlighted several key
milestones that the exercise provided. First, this initiative was the first to provide timely data during
the COVID-19 crisis. Second, this was the first research initiative that involved such a high-level of
public, private, and academic coordination. Third, it reported as one of the few research initiatives
with such high-level and broad discussion by major actors.
• "In the end it is not only the data that was collected, but the synergy that was achieved with the
chambers that was important.” – CANATURH
• “The relevance of the research is really significant, because it was placed in the public-private working tables that are leading the response to the crisis.” – CCIT
• “Two secretaries of state and senior managers from the private sector reflected that there was no other organization that would provide business information during the crisis, neither the
National Institute of Statistics (INE), nor the Central Bank (BCH) or any other entity - it's an
incredible contribution that this research provides.” - IIES-UNAH
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COLLABORATION, LEARNING, AND ADAPTING
TMS convened key public and private sector actors and supported three dialogue instances around
the Master Plan for the Palmerola International Airport (PIA) with the purpose of generating
awareness of progress around this pivotal national infrastructure project, and providing unmitigated,
direct access to information for all stakeholders, thus reducing speculation and information
asymmetries.
PIA has enormous potential to generate economic activity and employment through the different
sectors related to transport, hospitality, tourism, and services. Moreover, PIA will boost market access
for thousands of Honduran growers through air freight exports of high value crops.
First, on May 12, TMS and the National Council of Investment
(CNI) organized a Zoom meeting to present the air cargo governance
model of La Aurora Airport in Guatemala with 48 attendees,
including the main stakeholders from the customs and logistic
sectors in Honduras. As a result, TMS and CNI scheduled follow-up
meetings with the Superintendence of Public-Private Partnerships,
PIA, customs, and logistics service providers to place the air cargo
facility at PIA as a top priority on the agenda.
Second, on May 26, TMS and CNI facilitated a meeting to discuss
the draft Framework Law for the Promotion of Inclusive Agro-Industry to the Honduran Ministry of
Agriculture, . Upon completion of Minister review, the law is expected
to be sent to Congress for approval.
Third, on May 27, TMS, CNI and the Honduran Association of Cargo
Agencies (AHACI), presented the potential of PIA to become a hub to
inject competitiveness to Honduras at the regional level as well as the
challenges for the airport and the new reality for global aviation after
the COVID-19 pandemic. The presentation emphasized Honduras’s
substantial opportunity to mobilize cargo, for both national agricultural
production as well as international commodities. It also highlighted the
importance of consolidated cold chain and automated and digital
customs processes. In addition, it was emphasized that PIA’s focus on
airport operation is to generate a pleasant experience for clients
(airlines, exporters/importers, and passengers), which will impact the
growth of export and tourism activities in the country. The session, led
by in representation of PIA concessionaire, had 93
participants representing a multitude of public and private
organizations. High level attendees included , Minister
of Customs, representatives of the municipalities located in PIA’s zone of influence (Ajuterique,
Lejamaní, La Paz, Villa de San Antonio, Cane, Humuya, San Sebastián, Lamaní, Siguatepeque, El
Rosario, San Jerónimo, and the Central District), and executives of commercial and cargo airlines
such as Delta Airlines, Copa Airlines, and Avianca, among others.
Enterprise Resilience COVID-19 Webinar Series
The COVID-19 pandemic dramatically impacted businesses, resulting in unprecedented sales losses
and uncertainty regarding the future. TMS, in alliance with Thinkers & Makers Honduras, a
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Quarterly Report April – June 2020
community-lead creative organization that fosters entrepreneurship, was among the first to respond
to the crisis, launching the Enterprise Resilience COVID-19 webinar series. The 17-webinar series
was delivered nationwide between April 14 and May 7. The webinars provided entrepreneurs with
best practices and online tools to jumpstart their path towards enterprise digitalization. Topics like e-
commerce, how to use social media, digital marketing, business model, design thinking, and legal
were provided as twice-daily live classes for all entrepreneurs to access. The webinars had a high
acceptance rate and a total of 6,138 attendees were trained.
DATE TOPIC TOTAL WOMEN YOUTH
April 14 Value Proposition and Business models in COVID19 times 853 781 37
April 15 Ecommerce, best practices to digitalize your business 685 617 35
April 16 Social Media and Achieving Sales 707 636 37
April 17 Commercial Photograph Techniques 515 448 52
April 18 Instagram and Facebook for business 568 500 37
April 20 Teleworking, tools and advice 284 242 21
April 21 Design Thinking for product design Phase 1 164 137 16
April 22 Design Thinking for product design Phase 2 126 112 13
April 24 Design Thinking for product design Phase 3 97 81 9
April 27 Advice for winning brands 213 182 22
April 28 Understanding your enterprises finances 215 185 17
April 29 Understanding your businesses financial statements 166 139 16
April 30 Surviving crisis, how to access credit 317 268 17
May 4 Public Relations during crisis 152 125 12
May 5 Emotional Intelligence for businesses in crisis 325 287 11
May 6 Labor Code assessment 411 376 13
May 7 Mental Reengineering: Preparing for the new normal 340 306 18
TMS recognized as thought leader for groundbreaking farmer financial inclusion
After nearly a year of TMS facilitation, on May 20th, TMS partner Inalma and Banco Lafise signed a
loan agreement to provide working capital for Inalma’s supply chain farmers, breaking with a long
history of barriers for farmers to access financing, and addressing one of the key leverage points
identified by TMS to accelerate agriculture growth and job creation. The signing ceremony was
broadcasted via Zoom with the presence of USAID Mission Director, , and the
President of BANHPROVI, , because this loan was also the very first loan channeling
BANHPROVI’s Agrocredito 8.70 funds. praised USAID for
breaking a historic vicious cycle though the engagement of food
processors and exporters that are willing to innovate their sourcing
models, thus increasing smallholder farmers’ footprint on the supply
chains via fixed price contracts, technical assistance and access to finance.
Over the course of the quarter, Banco Lafise signed several additional loan
agreements with agro-processing anchor firms that do not receive TMS
technical assistance, but, because these agreements follow the financial
model co-designed with TMS, Banco Lafise has consistently invited TMS
to witness the signing ceremonies as a guest of honor.
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SECTION V: PROGRAM MANAGEMENT
Security During the quarter, TMS continued monitoring closely the rapidly evolving situation with regards to
COVID-19 and implementing its Business Continuity and Preparedness Plan to address the
immediate adaptations required to protect personnel while moving forward with project operations
and fully embracing the use of online platforms.
Based on international literature that emerged on this matter, and the experience that TMS acquired
by supporting the Honduran private sector and key government Ministries to discuss and design long-
term workplace and labor adaptation plans to COVID-19, TMS developed its own comprehensive
Workplace Adaptation Plan to ensure staff protection. This plan was rolled out in TMS’s Tegucigalpa
office on May 21. The plan is comprised of three parts: 1. General Emergency Information, 2. Senior
Management Actions, and 3. Prevention of COVID-19 at home. As of June 30, TMS took the
following steps:
- Equipped the office and each individual workstation with masks, gloves, hand gel, gel
dispensers, disinfectant towels, disinfectant spray, special rugs to disinfect shoes, shoe
disinfectant liquid, and no-contact body thermometers.
- Redesigned workstations through raised cubicle separators with plexiglass to increase
distance and safety.
- Designed posters with sanitary and institutional recommendations for strategic places
within the office.
- Processed transit safe passes (salvoconductos) for staff as required by the GOH as part of
its intelligent reopening strategy - Phase 1.
- Equipped staff with portable Wifi kits and voltage regulator/surge suppressor UPS systems
to ensure adequate remote work conditions for personnel.
- Established a new combined in-office and remote work schedule dividing the staff in
groups of 10 people or less, that will be put in place next quarter.
Staff Expats: continued providing temporary support to TMS to ensure proper
coverage of the Operations teams. To fill the full-time vacant position, ACDI/VOCA completed a
competitive recruitment process, identified six final candidates, and after a unanimous decision, hired
, who will begin his role as Director of Operations effective August 3, 2020.
There will be a comprehensive handover between and between June and
August 14th, last day with TMS.
Local staff: The operations team was immersed in designing job positions, advertising, and the
selection process following the expected activities in TMS’s Task Order 2.
Partners Partner Alterna submitted their third deliverable under their work order 1 and a full budget proposal
in alignment with TMS’s Year 3 workplan in anticipation of TMS’s Task Order 2. Twenty nine (26)
different partnerships were co-created with public private institutions and were sent to USAID for
approval.
Program Management This quarter, TMS did not have any short-term technical assignments due to COVID-19 security
restrictions.
Contractual Deliverables This quarter, there were no contractual deliverables submitted to USAID.
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TOTAL PARTNERSHIPS
43TMS P&IF PORTAFOLIO
14
11
9
9
PARTNERSHIPS BY COMPONENT
VAA
TOUR
ENTR
BEE
VALUE-ADDED
AGRICULTURE
TOURISM AND
CREATIVE
INDUSTRIES
ENTREPRENEURSHIP
BUSINESS ENABLING
ENVIRONMENT
6
1027
PARTNERSHIPS PHASE
Completed
2nd phase
New
Partnerships
PARTNERSHIP AND INNOVATION FUND (P&IF)
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SECTION VI: LOOKING FORWARD
The most salient activities planned for the following quarter are:
TMS will launch new activities with 11 private sector partners in the agricultural and food system.
This includes the second phase of partnerships with COMSA, EFI Solutions, INALMA and the
launch of new partnerships with Alimentos ESSAN, Apis Lilian, Boncafé, ChocoHalba,
Innovative Business Solutions (IBS), JJAgro, Passion Coffee and Pyflor. The partnerships this
year will both pilot and scaling new product and market opportunities and technology solutions
with an exciting potential to generate new inclusive job opportunities for producers and wage
workers in supply chains.
TMS will advance the National Tourism Reactivation plan to the next phase in partnership with
CANATURH, HOPEH, IHT and other stakeholders. The next stage includes a focus on
promoting digital content and marketing to prospective visitors in anticipation of reopening and
future visitor arrivals (in which travel decisions are expected to be considered in the near future),
done through a partnership between CANATURH and Expedia. It also includes the promotion of
adoption of biosecurity protocols by restaurants and hotels with the Ministry of Labor to support
intelligent reopening of business.
TMS will launch the flagship cultivation program with Alterna, in coordination with other funders
– including the UN Women and International Community Foundation Grant (ICF) – to cultivate
the next set of small and growing businesses (SGBs), especially women-owned businesses, taking
to scale the pilot done under CCICH. The first cadre of service providers to offer cultivation
services are CCIT, CCICH, and CDE Lempa to scale to other providers next quarter.
TMS will continue to facilitate dialogue on policy responses to the COVID-19 crisis through
critical public-private working tables such as the Mesa de la MIPYME. Through partnerships
with UTSAN and AMHON, TMS will invest in strategic policy initiatives which have been
prioritized through this dialogue process including processes related to food safety and quality
system and municipal tax planning. In addition, TMS will closely monitor and act on other reform
opportunities that emerge.
TMS will launch its internal evaluation process to gather performance-level results from FY2020
– including jobs and sales – and to answer the following evaluative questions: To what extent did
TMS partnerships and interventions result in system-level (or systemic) changes? To what extent
did TMS partnerships and interventions achieve USAID performance results? To what extent did
TMS develop and implement interventions consistent with its guiding principles? To what extent
did TMS make a difference to the identified changes or outcomes?
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SECTION VII: FINANCIAL INFORMATION
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47
ANNEX I – TMS PERFORMANCE INDICATORS
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53
ANNEX II TMS IN THE NEWS
The following links correspond to news, articles, and social media featuring TMS during the quarter:
• https://senacit.gob.hn/static/emergenciacovid19.html
• https://presencia.unah.edu.hn/noticias/el-28-de-las-empresas-han-tenido-que-negociar-la-suspension-
de-sus-empleados-por-la-crisis/
• https://www.facebook.com/CANATURH504/photos/a.509071535821755/3135394879856061/?type=
3&theater
• https://www.facebook.com/ThinkersMakersNetwork/photos/rpp.1557042574533597/2594288680808
976/?type=3&theater
• http://sube.la/radar-covid19-para-empresas
• https://www.youtube.com/watch?v=Ka3dGJxL7qw
• https://www.andeglobal.org/blogpost/920159/346258/Honduran-Business-Resilience-
Analysis-COVID-19
• https://hondudiario.com/2020/04/28/anuncian-capacitacion-de-bioseguridad-para-hoteles/
• https://www.laprensa.hn/honduras/1378824-410/hoteles-restaurantes-santa-rosa-tienen-
protocolos-listos-covid-honduras
• https://www.laprensa.hn/especiales/coronavirus/1377546-410/tenemos-el-protocolo-de-
bioseguridad-m%C3%A1s-avanzado-en-am%C3%A9rica-latina-presidente-de
• https://hondudiario.com/2020/04/28/anuncian-capacitacion-de-bioseguridad-para-hoteles/
• https://tiempo.hn/sector-turismo-aprueban-subsidio-mensual-empleados-suspendidos/
• https://www.estrategiaynegocios.net/lasclavesdeldia/1374567-330/el-empleo-en-
centroam%C3%A9rica-tambi%C3%A9n-se-contagia-por-el-coronavirus
• https://www.facebook.com/tencanal10/videos/328806338114606
• https://www.facebook.com/ccithn/videos/1327039924171728
• https://www.radiohouse.hn/2020/06/10/en-hora-buena-habilitaran-acceso-especial-para-
ciclistas-en-el-centro-de-tegucigalpa/
• https://www.facebook.com/noticierohoymismo/photos/a.165396876806552/33859456514183
09/?type=3
• https://www.facebook.com/unahoficial/photos/a.262924860387963/4453873894626351/
• https://www.facebook.com/noticierohoymismo/photos/pcb.3405345342811673/34053452761
45013/
• https://hch.tv/2020/06/17/dnvt-recibe-importante-donativo-de-
mascarillas/?fbclid=IwAR2nCqE7mIEFkLr0Q9_6T2FOkOblPQ_KIgFq3cqo8AzQjtfFBFlwg
8Lk2oU
• https://www.laprensa.hn/honduras/1387991-410/salen-primeros-seis-hondurenos-trabajar-
estados-unidos
• https://www.latribuna.hn/2020/06/17/usaid-y-CANATURH-donan-mascarillas-protectoras-a-
la-policia-nacional/
• https://tiempo.hn/seis-hondurenos-viajaron-eeuu-trabajar-temporalmente/
• https://www.instagram.com/p/CBf8VJ0ndCe/
• https://lac.unwomen.org/es/noticias-y-eventos/articulos/2020/06/alianza-onu-mujeres-
proyecto-transformando-sistemas-de-mercado
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ANNEX III
OVERCOMING BARRIERS TO BIOSAFETY
MEASURE ADOPTION: PREPARING TO RE-OPEN
RESTAURANTS
"We are safely serving food every day and we urge all businesses to immediately
implement these strict protocols so our economy can start moving again” –
, President of the Small Restaurant Association of Honduras (AGHAS)
As the COVID-19 health crisis enters the 4th month of extreme economic disruption in Honduras, the need to re-
open businesses is dire. The restaurant industry in Honduras is taking the lead through piloting the
implementation of strict biosafety protocols, and it is slowly re-opening its doors.
According to the Business Resilience Analysis Survey, conducted by the USAID Transforming Market Systems
(TMS) Activity, as of May 2020, 50 percent of Honduran restaurants reported to be temporarily or permanently
closed, and 64 percent of all restaurants reported firing or suspending employees. Even more alarming, of the
restaurants that were still operating, 70 percent reported they would not survive past the summer of 2020 without
immediate solutions and relief measures. Restaurants account for roughly 175,000 jobs in Honduras,
representing 15 percent of the tourism value that is added to the national economy. The collapse of this market
has had and will have drastic effects on employment and the food supply chain, which will severely impact the
backbone of the Honduran work force, vulnerable famers.
Adopting biosafety measures is a clear solution that will allow businesses to safely reopen and provide a measure
of stability to a quickly declining economic situation. Overcoming the barriers that prohibit their implementation
has been an issue across the country. The restaurant industry though, with its diverse set of actors, focused its
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efforts on reducing the most common barriers through a collaborative data driven industry effort, and it believes
restaurants can demonstrate what effective and safe operations can look like while the health crisis rages on.
Biosafety Taskforce
Local restaurant business owner and AGHAS member,
, who founded and operates two
successful restaurant chains "Cocobaleadas" and
"Matambritas", employs more than 400 people under his
brands. notes, "We (restaurants) are the food
chain. When restaurants were forced to close everything
was disrupted from produce to poultry. We saw the
government react quickly and harshly because everyone
was unprepared for this. We knew that to open back up we would need to be a part of the solution, because no one
can solve this on their own."
To mitigate this impending economic and food security
crisis, collective action was needed. TMS convened a
taskforce of a diverse set of actors, including: AGHAS,
the Ministry of tourism, National Chamber of Tourism
(CANATURH), Council of Private Enterprises (COHEP),
National Institute of Professional Training (INFOP), Autonomous University of Honduras (UNAH), and
Swisscontact’s ProJoven project, to collaboratively develop solutions to the barriers that prevent restaurants
from safely operating during COVID-19. TMS has successfully used this facilitation tactic to address systemic
market problems across a variety of Honduran industries, including tourism and agriculture. Collaboration
among public and private actors, who represent different sections of the market, allows for diverse, informed,
and systemic actions to be developed and implemented.
The taskforce has been meeting virtually for months, and it was able to quickly roll out an informed set of
biosafety measures for the industry. TMS provided the taskforce with technical assistance by way of consultation
on the proposed biosafety measures, created a training curriculum to implement the measures, and built a
platform to deliver the trainings.
Barriers to Adoption
Of all businesses in Honduras 9 out of 10 agree that biosafety measures will prevent the spread of COVID-19,
and nearly all of them believe that the public will accept the new safety guidelines. Yet, at the beginning of May,
the median enterprise had implemented only 79 percent of the proposed biosafety measures that had been
released the month prior. An analysis of the barriers prohibiting implementation revealed specific themes around
which the taskforce has focused its efforts: trained staff, knowledge, and money.
The profile of the typical Honduran restaurant owner is a family owned business (80 percent), with a higher
percent chance of being female owned than in any other industry (50 percent), a limited educational background,
and an average of 8 employees. She may sell baleadas on the street corner, operate a café in the front of the
house, or run a franchised location of a fast food chain. Most owners, and therefore their employees, do not have
access to government safety programs, and have little to no money in reserves to combat a crisis of this
magnitude. The taskforce developed solutions to the barriers keeping these restaurant owners in mind, knowing
that their ability to adopt these measures would be critical to success.
Our staff are safely transported home every
day. One in each row and following biosafety
measures established by por
secretariadetrabajohn504 and
@presidencia_hn. We are all responsible for
taking care of our families and diners. God
bless #Honduras
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Untrained staff: Most businesses cited the ability to
train their staff as the biggest reason they have been
unable to adopt biosafety measures. In response, the
taskforce, with technical support from TMS, developed
a simple and effective training curriculum and virtual
platform, that could be used for free by all restaurants
in Honduras to train each employee. To date, more than
6,000 individuals and 2,000 restaurants have been
trained via the platform. The training includes general
information about the pandemic and reducing potential
infections, biosafety in the workspace, hygienic
handling of food and how to provide a safe delivery and
drive through service. The training can be accessed on
phones, computers, and tablets, is offered through a
variety of providers, and includes limited text and
several visuals.
Asymmetrical information: With 15 proposed biosafety measures, not all restaurant owners are aware of the
details of each measure and how to properly implement them, particularly in remote rural areas. Additionally,
with each industry segment creating their own measures, there can at times be conflicting or confusing
information. The taskforce recognized the importance of standardizing the measures so they would apply to
every restaurant regardless of size. The trainings provide a uniform method and procedure that everyone can
adhere to. Further, they have posted the measures with several different agencies and across several different
media outlets, so they are widely accessible.
Insufficient investment: Finally, several of the measures require investment and access to Personal Protective
Equipment (PPE) and cleaning supplies. Small restaurant owners cannot afford to purchase new equipment, let
alone continue to pay their staff when their revenues are little to none. TMS is facilitating industry dialogue with
government authorities, the Commission of Banks and Insurance, and the State’s Production and Housing Bank
(BAHNPROVI), to demonstrate the critical impact of tourism on the national economy and to request financial
support for small and medium sized tourism enterprises (e.g. restaurants), to provide working capital, low
interest rate loans, and grace periods. As a result, the Comission is now working alongside CANATURH to
design financial products with external funds that will help to cover operating costs where business's revenues
have been impacted by COVID-19.
What Does Safe Re-Opening Look Like?
While business owners strongly believe that society at large will accept the new safety measures, informing the
diverse set of customers about how to adhere to the measures will prevent yet another barrier to implementation.
Included in the training is an orientation around how to promote desired behaviors, like wearing a mask and
social distancing, among both customers and employees. For instance, providing visual cues and enforcing and
modeling desired behaviors will be necessary to continue effective adherence.
Honduran restaurants are piloting some of the most extreme safety measures in the world, including contact
tracing, temperature checks, sanitization before entry, the use of PPE, social distancing, and more. Further, the
contact tracing system will allow individual restaurants to quickly identify any possible employee contamination
and share that data with local officials to further involve multiple actors in preventing the spread of the virus.
Local restaurant chain's Bigos and Frites captured their
training journeys and display the extreme measures they
take each day to ensure safety in compliance with the
new protocols.
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Reopening is Urgent
The restaurant industry accounts for 62% of the total
number of people employed in the tourism sector, which
directly accounts for 6.4 % of the Honduran GDP, and
indirectly accounts for 11.7%. AHGAS President,
, emphasizes the critical need to re-
open the restaurant industry "40% of poultry in the
country is consumed outside of the home (in places like
restaurants). Restaurants also provide jobs for hundreds
of thousands of Hondurans, which then provide much needed economic stability to millions more."
While there is overwhelming agreement that the
economic impact of the industry closure was profound,
the unprecedented nature of the crisis makes the
possibility of another complete closure a realistic
possibility. believes "With these strict protocols, and the work we did to reduce the barriers to
using them, we know we will capture and isolate any
potential sicknesses before they enter our restaurants.
We are safely serving food every day and we urge all
businesses to immediately implement these strict protocols so our economy can start moving again. We
also encourage the public to support their local restaurants and to see how prepared we are to safely
meet their needs."
The biosafety protocols can be found here and here. The
free training courses can be found here.
We are very happy to inform you that today we carried
out the audit of the biosafety committee of the
government of the Republic and we were approved
in all the required protocols! Many thanks to each
of our customers for their support and messages of
encouragement during this quarantine We are ready
to bring the best of us to your home
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ANNEX IV Prioritized Actions from Destination Competitiveness Diagnostic
Valleys and Mountain District:
Strategic Line 1. Enabling Environment
• Installation and operation of a Business Development Center in the District.
• Establishment of tourist information centers.
• Creation of the destination virtual platform for promotion and marketing.
Strategic Line 2. Policies and Factors that enable Travel and Tourism
• Design of new tourism products.
• Implementation of programs for tourist guides or instructors to provide services that otherwise are not
permitted by operational standards.
• Development of a Tourism promotional plan of the district, with a marketing strategy aimed to increase
penetration in the emerging markets, reinforcing the online presence and branding, and focusing on highlighting the diversity of tourism experiences that the district offers.
• Pilot the collection of statistical information specific to the district.
• Increasing the coverage of drinking water and basic sanitation, and waste disposal in sanitary landfills.
• Pre-feasibility study of sanitary landfills, sewage, wastewater treatment and solid waste treatment.
• Promote a training center for tourism workforce.
Strategic Line 3. Infrastructure
• Manage the road paving of the section connecting Cantarranas and Talanga.
• Placing road and tourist signs in the District.
• Construction of handcraft markets in San Juancito.
• Construction of a public park in San Juancito.
• Improvement of infrastructure of tourist sites (pathways, rest zones, sanitary facilities in Amitigra, Tigra
National Park)
Strategic Line 4. Natural and Cultural Resources
• Feasibility of adventure tourism projects (Activities such as 4x4, ATVs, cycling)
• This list will be considered to prioritize the projects that will be described by means of a project
investment sheet, that will allow for the basic parameters for the management in the Valleys and
Mountains District.
Jewel of the Lakes District
Strategic Line 1. Enabling Environment
• Construction of the Yojoa CA-5 Regional Hospital to provide better coverage to the population and to
have health facilities in the district.
• Construction of the Macro Police Station to have an Integrated Center of Justice Operators to expedite
processes for tourist and tourist services providers.
• Establishment of the Tourist Police Office in the District's municipalities
• Establishment of a local school hotel (similar to a hotel management institute)
• Creation of a district-level tourism-jobs exchange program
Strategic Line 2. Policies and Factors that enable Travel and Tourism
• Projects for the municipalities of potable water, sanitary landfills, and solid waste management.
• Managing biodiversity research to structure policies for the conservation and promotion of the
environment.
• Study of the Ecotourism Route that interconnects the attractions in the district (Development of the Joya
de Los Lagos Hiking Trails).
• Design of the nature and adventure route (including adventure sports in the downstream Cajon area and
the Rio Naranjo area).
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• Design and construction of the Ecotouristic Trail of La Guama - Los Naranjos- Peña Blanca and Los
Naranjos
Strategic Line 3. Infrastructure
• Reopening of the Ferry and Local Museum
• Improvement of road sections; Los Naranjos - Peña Blanca, Pito Solo - Zacapa, El Cajón - Santa Cruz
de Yojoa, detour to San Antonio de Cortes, La Guama - Santa Elena - Los Pinos (PANACAM), detour
from Las Vegas to Las Marías, El Bejuco Road which connects Santa Cruz de Yojoa - banana fields.
• Connection road from Taulabe- Zacapa- Las Vegas and Peña Blanca, San Francisco de Yojoa.
• Construction of a municipal dock for public use in El Jaral.
• Construction of piers around Lake Yojoa.
• Tourist and road signs of the district (signs and iconography in the road network attractions and tourist
facilities).
• Tourist commercial area with a boardwalk and a pedestrian walkway at the entrance to an eco-sports
park.
• Studies to build heliports in the areas of Peña Blanca, Campos Bananeros and El Cajón.
• Study for road decongestion measures in the restaurant area of Lake Yojoa on the CA-5.
• Construction of a CANOPY route from Las Vegas and San Antonio Cortés.
• Construction of an amphitheater.
• Construction of tourist information kiosks in the district and a virtual kiosk.
• Construction of a marina in the Jaral adjacent to the Lake.
• Construction of pedestrian bridges over the CA-5; La Guama, Las Flores, Yojoa, Taulabe and Jardines
and over the Canal del Lago between El Edén and Los Naranjos.
• Construction of La Guama Bus Terminal
• Habilitate public parking in the La Guama area.
• Construction of a marina and municipal pier in El Cajón.
• Construction of Municipal Docks that provide connectivity in Santa Cruz de Yojoa - Victoria, Yoro.
• Improve access to the Humuya River.
• Construction of a second bridge for road decongestion in Peña Blanca.
• Installation of speed bumps on road CA-5
• Create direct bus routes: Airport-Joya de Los Lagos District, Taulabe- San Antonio de Cortes and from
the banana fields- El Cajon to Zacapa.
• Improve public lighting in tourism areas in the district.
Strategic Line 4. Natural and Cultural Resources
• Promotion of agro-forestry projects
• Strengthening of MSMEs related to the cultural and recreational services in the district.
• Construction of the district's Cycle Route.
• Construction of the environmental tourist interpretation center of the Joya de los Lagos District.
• Construction of the Pulhapanzak Water Path to Yojoa Sugar Mill Facilities.
Lenca Maya District
Strategic Line 1. Enabling Environment
• Water and sewerage for priority sectors of the district (Santa Rosa de Copán, Marcala, Copán Ruinas,
Guajiquiro (water), Intibucá, La Esperanza (sewerage).
• Solid waste management.
• Management of water harvesters for human consumption and dual purpose.
Strategic Line 2. Policies and Factors that enable Travel and Tourism
• Creation of new tourist products considering the natural, cultural, and historical richness of the district.
• Project to strengthen handcrafts production (definition of local inventory of crafts, new designs, improve
production processes at competitive costs, promotion plan).
• Creation and development of the district’s gastronomic and artisan festival (1 per year).
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• Development of agro-touristic products in the district.
Strategic Line 3. Infrastructure
• Roads reconstruction: La Paz- Marcala, Siguatepeque- La Esperanza, San Juan- La Esperanza, Gracias-
Santa Rosa, in addition to the routes of San Pedro Sula- La Entrada, Copán and Santa Rosa- Ocotepeque.
• Road and tourist signs of the Lenca-Maya District.
Strategic Line 4. Natural and Cultural Resources
• Enhance the coffee route in the district. Define a strategy to develop the route of nature and adventure
in the district.
• Create conditions in the tourist attraction "Cerro de los Hoyos" (Intibucá).
• Research and recovery of the Dwarf Forest (La Esperanza).
• Strategy to promote the route of nature, adventure, and cultural activities in the district.
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U.S. Agency for International Development
1300 Pennsylvania Avenue, NW
Washington, DC 20523
Tel: (202) 712-0000
Fax: (202) 216-3524
www.usaid.gov