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TRANSPORT SECTOR (AIR) Includes Scheduled passenger and cargo flight services for domestic and international routes Services general aviation including business & private jet operation Unauthorized activity Please refer to the items listed in the list of prohibited activities Standing instructions Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act 2010 Commercial Vehicle Licensing Board Act 1987 Railways Act 1991 Merchant Shipping Ordinance 1952 Civil Aviation Act 1969 [Act 3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984 [Act 307]. This is the first time you have been there. Civil Aviation Commission Act 2015 [Act 771]. Civil Aviation Regulations 2016. Operating 12 am - Customer 12 am - 100% Employee Capacity time 12:00 pm Attendance 12:00 pm Time SALE AND KARGO SALE Action Short Description Examination of body temperature and Use the thermal scanner before entering the airport terminal. application of face mask. Requires a face mask for all individuals entering the terminal. Check-in at the counter. Implementation of 1 meter detention between passengers. Line marking for social incarceration. Use of facemask by airline counter agent. Use hand sanitizer after the check in counter. The seat rules of the aircraft. Social incarceration by emptying seats between passengers. Disallow passenger seat preference block. Disable the airspace. Implement the process of detonating the aircraft after operation.

TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

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Page 1: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

TRANSPORT SECTOR (AIR)

Includes • Scheduled passenger and cargo flight services

for domestic and international routes

• Services general aviation including

business & private jet operation

Unauthorized activity • Please refer to the items listed in the list of

prohibited activities Standing instructions Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle

Licensing Board Act 1987 Railways Act 1991

Merchant Shipping Ordinance 1952 Civil Aviation Act

1969 [Act 3]. Air Transport Act 1974 [Act 148].

Flight Offenses Act 1984 [Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 12 am - Customer 12 am - 100% Employee Capacity

time 12:00 pm Attendance 12:00 pm

Time

SALE AND KARGO SALE

Action Short Description

Examination of body temperature and • Use the thermal scanner before entering the airport terminal.

application of face mask.

• Requires a face mask for all individuals entering the terminal.

Check-in at the counter. • Implementation of 1 meter detention between passengers.

• Line marking for social incarceration.

• Use of facemask by airline counter agent.

• Use hand sanitizer after the check in counter.

The seat rules of the aircraft. • Social incarceration by emptying seats between passengers.

• Disallow passenger seat preference block.

Disable the airspace. • Implement the process of detonating the aircraft after operation.

Page 2: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

TRANSPORT SECTOR (AIR)

Includes

• Scheduled passenger and cargo flight services

for domestic and international routes

• Services general aviation including

business & private jet operation

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle

Licensing Board Act 1987 Railways Act 1991

Merchant Shipping Ordinance 1952 Civil Aviation Act

1969 [Act 3]. Air Transport Act 1974 [Act 148].

Flight Offenses Act 1984 [Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 12 am - Customer 12 am - 100% Employee Capacity

time 12:00 pm Attendance 12:00 pm

Time

SALE AND KARGO SALE

Action Short Description

Boarding • Implementation of 1 meter detention between passengers.

• Use of facemask by airline counter agent.

Meal Service • Avoid close contact with passengers.

Lavatory Service • Toilet cleaning at least 1 time for every 5 uses.

Page 3: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

TRANSPORT SECTOR (AIR)

Includes

• Airport service • Land handling services • Air traffic control service • Aviation school / aviation college / aviation

training services (similar to the tertiary sector)

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle

Licensing Board Act 1987 Railways Act 1991

Merchant Shipping Ordinance 1952 Civil Aviation Act

1969 [Act 3]. Air Transport Act 1974 [Act 148].

Flight Offenses Act 1984 [Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating According to the Customer According to the Employee Capacity 100%

time time of flight Attendance time of flight

operation Time operation

AIRPORT

Action Short Description

COVID-19 symptom monitoring • Monitor COVID-19 symptoms among passengers, users and airport workers through body

temperature checks.

Usage sanitizer, face mask and • Employees are required to use sanitizer, face mask, and rubber gloves when on duty based on

rubber gloves the location of the job.

• Usage face mask and sanitizer is compulsory for passengers on board.

Social incarceration and workers' health • The use of face masks by every employee in the general area is mandatory.

safety procedures

• Ensure guidelines for social best practice / social incarceration are provided such as 1 meter

mark on floor, desk and chair.

Preparedness in the latest developments • Emergency Operation Center ( EOC) and Airport Crisis Management Team MASB is on the

of COVID-19 alert and is always waiting for the latest directions / developments.

Page 4: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

TRANSPORT SECTOR (MARITIME)

Includes

Port operations

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle

Licensing Board Act 1987

Merchant Shipping Ordinance 1952 Civil Aviation

Act 1969 [Act 3]. Air Transport Act 1974 [Act 148].

Flight Offenses Act 1984 [Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating By the time of Customer By the time of 100% Employee Capacity

time Operation Attendance Operation

Time

PORT

Action Short Description

Social incarceration and workers' safety • The use of face masks by every employee in the general area is mandatory.

procedures

• Ensure guidelines for social best practice / social incarceration are provided such as 1

meter mark on floor, desk and chair.

Retrieve and record the temperature of the body Retrieve and record employee / customer body temperature by placing thermal

and the customer scanner at all the main entrances.

Distance between customers Social incarceration 1 meter.

A touchless transaction Encourages the use of e-wallets / contactless payment ( paywave)

Page 5: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

TRANSPORT SECTOR (MARITIME)

Includes

• Scheduled passenger ferry service.

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle

Licensing Board Act 1987

Merchant Shipping Ordinance 1952 Civil Aviation Act

1969 [Act 3]. Air Transport Act 1974 [Act 148].

Flight Offenses Act 1984 [Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 12 am - Customer 12 am - 100% Employee Capacity

time 12:00 pm Attendance 12:00 pm

Time

FERI PENERP

Action Short Description

Temperature check • Positioning thermal scanner at all ferry terminal entrances.

Ticket counter • Implementation of 1 meter detention between passengers.

• Encourages purchases online or on a vending machine.

• Line marking for social incarceration.

• Use of facemask by passenger ferry company counter.

Seating arrangements in the ferry. • Social incarceration by emptying seats between passengers.

• Disallow preference block seat by passenger.

Embarking place / point • Usage facemask by the agent or staff of the ferry company or cruise ship at the pier.

Page 6: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

TRANSPORT SECTOR (MARITIME)

Includes

• Scheduled passenger ferry service

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities Standing instructions

Act 342 MKN & MOH circular

Road Transport Act 1987 Land Public Transport

Act 2010 Commercial Vehicle Licensing Board

Act 1987

Merchant Shipping Ordinance 1952 Civil Aviation Act 1969

[Act 3]. Air Transport Act 1974 [Act 148].

Flight Offenses Act 1984 [Act 307]. This is the first time you

have been there. Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 12 am - Customer 12 am - 100% Employee Capacity

time 12:00 pm Attendance 12:00 pm

Time

FERI PENERP

Action Short Description

Meal Service • Avoid close contact with the passengers.

Lavatory Service • Clean the toilet every time the ferry is at the pier.

• Scheduled toilet cleaning on passenger ferry.

Page 7: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

4

Page 8: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

NEAR PUBLIC TRANSPORT SECTOR (TECHNIQUES)

Includes

Taxi and e-hailing service operations Operating 5.00 am 12 pm Customer 6am - 11pm 100% Employee Capacity

Carry on passenger pickup service

time Attendance

Time

TEXT AND E-HAILING

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act 2010 Commercial Vehicle Licensing Board Act 1987

Railway Act 1991 Merchant Shipping Ordinance 1952 Civil

Aviation Act 1969 [Act 3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984

[Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Action Short Description

1. Taxi and e-hailing services. i. Ensure that only two passengers are allowed to be taken at a time.

ii. Passengers are allowed to sit in the back.

2. Encourage non-touch transactions. Encourage fares to be paid online instead of cash.

3. Encourage the use of hand sanitizer. Drivers and passengers are encouraged to use hand sanitizer before and after taking

/ unloading passengers or passengers on / off the vehicle.

4. Wear face mask. Drivers and passengers need to wear face masks.

Page 9: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

4

Page 10: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

NEXT PUBLIC TRANSPORT SECTOR (RAIL)

Includes

1. Operation of passenger rail service KTMB (ETS, INTERNATIONAL & COMPUTER) PRICE

/ RAPIDRAIL (MRT, LRT & MONOREL)

ERL (Export KLIA & KLIA TRANSIT)

2. Business activities and public facilities at the station

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act 2010 Commercial Vehicle Licensing Board Act 1987

Railway Act 1991 Merchant Shipping Ordinance 1952 Civil

Aviation Act 1969 [Act 3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984

[Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 5.00 am 12 pm Customer 6am - 11pm 100% Employee Capacity

time Attendance

Time

OPERATION RELATED SERVICES

Action Short Description

1. Ensure the use of facemask and hand sanitiser. i. Provides signage and signage to encourage the use of facemask and use of

hand sanitiser.

ii. Provides public awareness facilities on the importance of using face

masks and prioritizing hygiene.

Page 11: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

NEXT PUBLIC TRANSPORT SECTOR (RAIL)

Includes

1. Operation of passenger rail service KTMB (ETS, INTERNATIONAL & COMPUTER) PRICE / RAPIDRAIL

(MRT, LRT & MONOREL)

ERL (Export KLIA & KLIA TRANSIT)

2. Business activities and public facilities at the station

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle Licensing Board Act 1987

Railway Act 1991 Merchant Shipping Ordinance 1952 Civil

Aviation Act 1969 [Act 3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984

[Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 5.00 am 12 pm Customer 6am - 11pm 100% Employee Capacity

time Attendance

Time REL CLOSE

Action Short Description

2. Cleaning and Sanitation. Cleaning of trains and facilities after each trip and at the depot after hours.

3. Encourage the use of electronic facilities and Encourages online ticket purchases and the use of non-cash transaction cards

transactions. such as monthly passes and Touch n Go.

Page 12: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

NEXT PUBLIC TRANSPORT SECTOR (RAIL)

Includes

1. Operation of passenger rail service KTMB (ETS, INTERNATIONAL & COMPUTER) PRICE / RAPIDRAIL

(MRT, LRT & MONOREL)

ERL (Export KLIA & KLIA TRANSIT)

2. Business activities and public facilities at the station

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act 2010 Commercial Vehicle Licensing Board Act 1987

Railway Act 1991 Merchant Shipping Ordinance 1952 Civil Aviation Act 1969 [Act

3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984

[Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 5.00 am 12 pm Customer 6am - 11pm 100% Employee Capacity

time Attendance

Time

REL CLOSE

Action Short Description

4. Recording and recording the temperature of workers and Provides thermal scanners at all premises and station entrances.

passengers.

5. Ensure 1-meter social incarceration at business Ensure 1-meter social incarceration while passengers are in business premises.

premises.

Page 13: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

LOGISTICAL SECTOR

Includes

1. Services freight forwarder and customs agents

2. Truck operation of hauliers

3. Freight train operation

4. Shipping line operations and Non Vessel Operating

Common Carrier ( NVOCC)

5. Air cargo operations ( air freight)

6. Storage activities (warehouses, off docks)

7. Operation Inland Container Depot

8. Operation ancillary services to transport by land, water or air (towing, workshop, tire supply etc)

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act

2010 Commercial Vehicle Licensing Board Act 1987 Railways Act 1991

Merchant Shipping Ordinance 1952 Civil Aviation Act 1969 [Act 3] . Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984 [Act 307]. Civil

Aviation Commission Act 2015 [Act 771]. Civil Aviation Regulations 2016.

Operating 24 hours Customer 24 hours 100% Employee Capacity

time Attendance

Time FREIGHT FORWARDER

Action Short Description

Upload ( loading / unloading) The loading activity is performed by the warehouse worker.

Storage ( warehouse, off dock, in land container 1. Require use of hand sanitizer or provide hand washing area with soap.

depot etc)

2. Provide 1-meter social incarceration marking.

Page 14: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

LOGISTICAL SECTOR (cont… 2)

Includes

1. Services freight forwarder and customs agents

2. Truck operation of hauliers

3. Freight train operation

4. Shipping line operations and Non Vessel Operating

Common Carrier ( NVOCC)

5. Air cargo operations ( air freight)

6. Storage activities (warehouses, off docks)

7. Operation Inland Container Depot

8. Operation ancillary services to transport by land, water or air (towing, workshop, tire supply etc)

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act

2010 Commercial Vehicle Licensing Board Act 1987 Railways Act 1991

Merchant Shipping Ordinance 1952 Civil Aviation Act 1969 [Act 3] . Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984 [Act 307]. Civil

Aviation Commission Act 2015 [Act 771]. Civil Aviation Regulations 2016.

24 hours Customer 24 hours 100% Employee Capacity

Attendance

Operating Time Time

ACTIVITIES AND PROTOCOLS

Action Short Description

Transportation and Logistics Company Duplication is allowed for vehicles over 2 tons only.

Page 15: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

LOGISTICAL SECTOR (cont. 6)

Includes

1. Courier / e-hailing ( delivery goods via private and commercial vehicles)

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public Transport Act 2010 Commercial Vehicle Licensing Board Act 1987

Railway Act 1991 Merchant Shipping Ordinance 1952 Civil

Aviation Act 1969 [Act 3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984

[Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 8am - 8pm Customer 24 hours 100% Employee Capacity

time Attendance

Time

E-HAILING

Action Short Description

Cleaning and Sanitation 1. Vehicles used must undergo periodic cleaning and sanitation.

2. All riders are required to wear face masks and use hand sanitizer and wash hands regularly.

Page 16: TRANSPORT SECTOR (AIR) - AMCHAM · 2020. 5. 1. · TRANSPORT SECTOR (AIR) Operating Includes • Airport service • Land handling services • Air traffic control service • Aviation

LOGISTICAL SECTOR (cont… 7)

Includes

1. Courier / e-hailing ( delivery goods via private and commercial vehicles)

Unauthorized activity

• Please refer to the items listed in the list of

prohibited activities

Standing instructions

Act 342 MKN & MOH circular Road Transport Act 1987 Land Public

Transport Act 2010 Commercial Vehicle Licensing Board Act 1987

Railway Act 1991 Merchant Shipping Ordinance 1952 Civil

Aviation Act 1969 [Act 3]. Air Transport Act 1974 [Act 148]. Flight Offenses Act 1984

[Act 307]. This is the first time you have been there.

Civil Aviation Commission Act 2015 [Act 771].

Civil Aviation Regulations 2016.

Operating 8am - 8pm Customer 24 hours 100% Employee Capacity

time Attendance

Time

E-HAILING

Action Short Description

A touchless transaction. Use cashless transactions and contactless payment as long as possible.