78
TRAVEL SAFE HANDBOOK HSSE Security

TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

  • Upload
    others

  • View
    4

  • Download
    0

Embed Size (px)

Citation preview

Page 1: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

TRAVEL SAFE HANDBOOKHSSE Security

Page 2: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 3: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Table of Contents

Travel Risk Management 5

Travel Risks 7

Risk Mitigation 8

Pre-Travel Advice 11

Booking Business Travel 13

Travel Approvals Process 13

Pre-travel Security Briefing 14

Preparing Your Emergency Contact List 14

Contingency Planning and Hazard Reporting 16

Pre-trip Preparation 17

Packing Advice 18

Preparing for Your Flight 19

Securing Your Valuables 20

What to Know Before You Go 21

Air Travel 23

Security Checkpoints 25

Waiting for the Plane 25

Up in the Air 26

Arrival 27

Ground Transportation 29

Taxis 31

Trains 33

Rental Cars 33

Driving in Unfamiliar Locations 38

Motorbikes and Other Local Conveyance Methods 40

Page 4: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Travel Sa fe Hand book

In-country Security Advice 41

Understanding Local Laws and Customs 43

Maintaining Contact in Country 43

Hotels and Accommodations 44

Itinerary Changes 48

Information Technology Security 48

Situational Awareness 51

Safe Traveler Behavior 53

Special Status Travelers 59

Considerations for Women Travelers 60

Handling Incidents 61

In the Event of an Incident 63

Bag/Wallet Snatch 64

Held Up With a Weapon 65

Active Shooter Situations 66

Vehicular Accidents 68

Roadblocks or Demonstrations 69

Other Violent Crimes 71

References 73

Useful Websites 73

Travel Safety Checklist 73

Corporate Security Contacts 75

Page 5: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Travel Risks

Risk Mitigation

Travel Risk Management

Page 6: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 7: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

7

Travel Risk Management

“Our People are Our Greatest Assets” is one of KBR’s core values, and we are committed as a company to support your safety and security.

The advice in this book is general and should be applied whenever it makes sense for you as a business traveler. Many of the principles and techniques outlined in this document can also be used for effective personal security in any country at any time, for work or leisure.

In short, please review these tips in advance of your travel. Also, remember that while the list of precautions is comprehensive, it is not exhaustive. If you are traveling to a particularly high-risk destination, such as one recognized for on-going military operations, high levels of terrorism, violent crime, pandemics or political and social instability, please contact a local HSSE representative in advance of your travel to discuss additional precautions or even alternatives to travel.

Travel Risks

Travel, whether for work or pleasure, is generally safer today than it has ever been. A traveler’s biggest risks are rarely the ones that make the news. In fact, while it is certainly possible to get caught up in a terrorist attack at home or abroad, unless you are traveling to a high-risk country, the risk of this remains statistically very small.

Nonetheless, there are various hazards that travelers should be aware of, whether they are traveling to another country or the next city, and the level of risk may change suddenly. So even if you’ve traveled to a location previously, it’s always good practice to check for updates on your destination before you depart. While risks cannot be completely eliminated, raising awareness of risks and being mindful of travel security habits will dramatically lower the likelihood of personal harm while traveling. For your protection, it is important to take sensible precautions to mitigate and minimize these risks. With that in mind, KBR HSSE has compiled the following information to assist you and to help you prepare for your trip.

Page 8: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

8

Travel Sa fe Hand book

Risk Mitigation

Immigration / Visa Compliance

KBR strictly adheres to all local immigration laws as they relate to the business-related travel to international locations. This is necessary such that our employees and representatives may lawfully take up their duties in countries throughout the world. As immigration laws may differ from country to country or change periodically, it is imperative to consult Global Immigration for specific visa and immigration requirements.

Where required, business travelers and assignees must possess proper documentation to conduct business activities in countries where they are not a citizen or permanent resident. The business activities actually engaged in should reflect the activities described in the immigration documentation and comply with the host country’s immigration laws.

In general, business travelers may not perform productive work in the host country if they do not possess an employment visa or work permit. If an employee is required to perform work while on a business trip, the appropriate employment visa or work permit must be obtained for each trip.

Business Travel Insurance

KBR provides Medical Benefits Abroad (MBA), for those employees and accompanying dependents traveling for approved business purposes. Travel arrangements must be made through KBR’s Travel Services. This coverage is portable from country to country and supplements your regular domestic or national medical plan. This program provides accident and sickness coverage to employees traveling outside their country of citizenship or country of permanent assignment.

Cigna Global Health Benefits (CGHB) is your international health insurance carrier and will provide your MBA. All active employees who are traveling on a business trip or

Page 9: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

9

Travel Risk Management

assignment (less than 6 months) at the expense of KBR, outside their country of residence or assignment, are eligible for MBA.

There is no enrollment process required. Employees are automatically enrolled into this program when they are traveling outside their country of citizenship or country of permanent assignment, as booked through KBR Travel Services.

CGHB is available 24/7/365 at +1 (800) 243-1348 (toll free) or you may call direct at +1 (302) 797-3535.

International SOS

KBR has a partnership with International SOS (ISOS), a recognized leader in worldwide emergency medical assistance, providing a 24-hour worldwide network of doctors, coordinators and support systems.

ISOS provides:

� Center for emergency service

� Outpatient and medical emergency services

� International business customs

� Specific country data

� Country weather reports

KBR employees traveling internationally can access valuable travel information and security alerts about their destination country from the International SOS website, by visiting www.internationalsos.com.

As part of your travel risk mitigation, ISOS alerts, up-to-date travel security analysis and medical information can also be accessed on your mobile device using the ISOS Assistance App. The Assistance App is an essential tool for business travelers that provides access to critical information, should the unexpected happen. Go to www.internationalsos.com/assistance-app to download the Assistance App to your smart devices.

Page 10: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

10

Travel Sa fe Hand book

On the ISOS website, you can download a copy of the ISOS guidelines and KBR ISOS membership card along with the International Assignment terms and conditions. Please read these carefully. You should carry your ISOS membership card with you at all times. If you are on an accompanied assignment you should familiarize your spouse with these guidelines.

KBR HSSE

Whenever you travel, it is always wise to check the KBR HSSE or Travel web page on https://hub.kbr.com/corp/hse/security for a list of countries where travel has been restricted or prohibited. If you require more information than what is found there, supplemental tools and resources that are also available to you will be further described in this guide. Additionally, travelers can access support via Carlson Wagonlit Travel (CWT)/ISOS or contact your local or regional security representative by sending an email to [email protected].

Government Operations – LOGCAP Emergencies

For emergencies concerning Government Operations employees working for LOGCAP in the Middle East, including issues relating to transit between home country and work location, please call the Operations Center hotline at +1 (713) 753-3378 for further assistance.

Page 11: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

11

Travel Risk Management

Be sure to know the country’s outbound international dialing code before traveling to that country.

Contacting International SOS Assistance Centers

If calling from: Call Assistance Center in: At this number:

U.S. or Canada Philadelphia, PA

1-800-523-6586

Call collect:

1-215-942-8226

Mexico or South and

Central AmericaPhiladelphia, PA

Call collect:

00-1-215-942-8226

Europe, CIS, Africa

or the Middle EastLondon

Call collect:

44-208-762-8008

Asia, Australia

or the Pacific RimSingapore

Call collect:

65-6338-7800

Page 12: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 13: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Booking Business Travel

Travel Approvals Process

Pre-travel Security Briefing

Preparing Your Emergency Contact List

Contingency Planning and Hazard Reports

Pre-trip Preparation

Packing Advice

Preparing for Your Flight

Securing Your Valuables

What to Know Before You Go

Pre-Travel Advice

Page 14: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 15: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

15

Pre-travel Advice

Booking Business Travel

All business travel must be booked through your country-specific, company-approved travel agency, and all company travel protocols

should be followed.

It is always wise to check the HSSE Country Risk Ratings on https://hub.kbr.com/corp/hse/security for a list of countries where travel has been restricted or prohibited at the beginning of your planning process.

Travel Approvals Process

For countries listed on the banned or restricted travel list, there is a separate approval process in place. The Business Unit (BU) Security Manager is required to review the trip details and insure risks have been mitigated. KBR Travel/CWT will not ticket the traveler until approval is received from HSSE for all extreme and high-risk locations.

For countries with a high or extreme risk rating, you should also consult HSSE during your trip planning process. Once your travel has been approved and tickets are purchased, CWT/ISOS will send you a pre-travel briefing report that provides country risk ratings and information on security, health, current alerts, entry/exit requirements, travel tips, as well as a destination summary.

The HSSE team can also advise you of any updated security incidents that have occurred in the country, region or area of your planned travel and recommend specific precautions prior to departure for these high-risk or extreme areas. You may also wish to seek advice on whether upcoming events might pose a risk of incidents or substantial travel delays (such as scheduled transportation strikes or other major events). If you have any concerns regarding the current circumstances related to your area of travel, you may discuss this with HSSE, as well as your supervisor.

Page 16: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

16

Travel Sa fe Hand book

Pre-travel Security Briefing

If you have received a pre-travel security briefing from HSSE or ISOS, it is your responsibility to ensure you’ve read and understood its contents ahead of your trip. This report will also provide you with important in-country emergency numbers and information on basic logistical information.

In addition, it is recommended that you read travel advice regarding your destination issued by the U.S. Department of State, the Foreign & Commonwealth Office of the United Kingdom or your home country’s travel authority. These can be accessed online in most cases. If you are going to a high-risk destination, it is also recommended that you register with the U.S. Department of State representative in your destination country, as well as your home country embassy. The Department of State has a free Smart Traveler app which allows you to access country information, up-to-date travel warnings and alerts, and allows you to register with embassies in countries you are traveling to on your mobile device.

There are other great sources of information on overseas travel that can be accessed online and even downloaded as an app on your mobile device from CWT/ISOS.

Preparing Your Emergency Contact List

It is important to keep a list of your own emergency contacts that is easily accessible to you and unlikely to be lost. You should also ensure that you have key contact numbers memorized, such as your spouse/partner and emergency services in the country you are visiting, to ensure you can make those calls in the event that you do not have access to numbers you’ve written down.

The information on your contact list should be kept in at least two or three places:

� On your mobile device and computer, as well as emailed to a family member

� On a card in your wallet

� On a card in your hotel safe

Page 17: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

17

Pre-travel Advice

Key information on your emergency contact card should include:

� Next of kin – spouse, sibling, parent, child or other individual who you maintain frequent contact with and would be contacted first in the event of an emergency

� Emergency contact numbers in your country of travel (Unlike the U.S., most countries do not use 911.)

� Phone number for the U.S. Embassy or Consulate in the country where you will be traveling, as well as your home country embassy

� Phone number for your physician

� Your blood type

� Allergies or other critical information about medical conditions that would be needed should you need emergency medical treatment

� Your hotel address(es) and phone number(s)

� Phone number and identification of your driver(s) in country (if applicable)

� Phone number and identification of your translator (if applicable)

Page 18: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

18

Travel Sa fe Hand book

Contingency Planning and Hazard Reporting

If you are injured or become ill while on travel, notify your management and your host in country. If additional support is required, contact ISOS at the numbers below or KBR Global Security Control Center (SCC) at +1 (713) 753-3131.

Be sure to know the country’s outbound international dialing code before traveling to the country.

Any illness or incident affecting safety or welfare while traveling must be reported to your manager as soon as possible, with details on the steps taken to resolve the situation.

� Employees are responsible for taking reasonable care to protect their own health and safety while at work. This includes traveling and working away from home.

Contacting International SOS Assistance Centers

If calling from: Call Assistance Center in: At this number:

U.S. or Canada Philadelphia, PA

1-800-523-6586

Call collect:

1-215-942-8226

Mexico or South and

Central AmericaPhiladelphia, PA

Call collect:

00-1-215-942-8226

Europe, CIS, Africa

or the Middle EastLondon

Call collect:

44-208-762-8008

Asia, Australia

or the Pacific RimSingapore

Call collect:

65-6338-7800

Page 19: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

19

Pre-travel Advice

� While traveling or staying in high‐risk areas, employees must be conscious of any developing medical or health issues where they are staying, and they must be able to assess and control these risks as much as possible. Any subsequent medical or health issue must be discussed with HSSE.

� Employees who work in isolation need to maintain constructive relationships with their KBR management structure, comply with policies and guidelines, and effectively use available local sources. When travelers are unsure of a course of action they should contact their manager if at all possible.

� In the event of loss of contact with an employee, who is traveling for business, a family member should inform the employee’s manager and HSSE immediately. As a part of pre-trip preparation, the employee’s family member should be provided the relevant KBR phone numbers by the employee.

� Report any health issues arising from the trip, such as potential disease exposure, to your pre‐trip medical service provider or your family physician as soon as possible after returning home.

Pre-trip Preparation

� Always book the entire itinerary through a KBR travel agency or approved online tool.

� Always make sure you have a proper visa, where required.

� Always make sure a trusted family member and your KBR manager knows your itinerary. For extreme and high-risk areas, KBR HSSE must approve the itinerary. If necessary, establish a strict reporting schedule (such as calling, texting or emailing at a specific time each day).

� Make sure a trusted family member has the KBR HSSE contact information in case of emergency, as well as that of your supervisor.

Page 20: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

20

Travel Sa fe Hand book

� If you are going to be out of the country for an extended period of time, you may want to consider putting together a Limited Power of Attorney that enables a trusted individual (spouse, partner or family member) to assist with financial or other affairs that could arise while you are out of the country. You should discuss with your family and lawyer whether this is an appropriate option for your situation.

� Have sufficient medicine with you to last for double the length of your intended visit. If these are prescribed medicines, make sure you have copies of the prescriptions or a letter from your physician advising that they are prescription medicines. All medications should be kept in their original or prescribed container.

� It is important to check with the consulates of the countries to which you are traveling to ensure that certain medications are allowed in country and that you know the procedures for carrying these medications into the country. Medications that are often prohibited or require authorization include versions of oxycodone, hydrocodone and other opioids, barbiturates, steroids and others. Even if your medication is considered relatively benign in your home country, it may not be accepted abroad. Note that rules around certain medications are particularly strict in parts of Asia, the Middle East and North Africa.

� Always make sure your routine vaccinations are up to date by contacting your primary care physician. Additionally you should ensure that there are no specific required immunizations for the country to which you were travel. For the latest immunization requirements visit ISOS website and select the country to which you were travel.

Packing Advice

Do not pack medication or anything in your checked baggage that is irreplaceable or of high value, including your laptop, cell phone, passport, important documents or eyeglasses. Always pack these and any other valuable items that you must have during your travels in a carry-on bag that can be locked.

Page 21: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

21

Pre-travel Advice

For your checked baggage, you may want to purchase a TSA-approved locking device. These locks protect your baggage from unofficial entry, yet have a master key that can be opened by TSA officials should they need to examine items in your luggage. They are available online and in some airports. When traveling to airports in the USA, Canada, Japan, Israel, Finland, Austria, South Korea and soon other countries, security agencies are equipped with tools that allow them to open, inspect and re-lock any item of luggage secured with TSA locks without damage. The locks may be cut off or luggage may be flagged for inspection while transiting through airports abroad that are not equipped with the tools to open the locks.

To avoid checking baggage altogether, try bringing no more than one small bag and one personal item (laptop bag, purse, etc.) for your trip. If you do, you can carry all of your items on to the plane with you, eliminating the risks and additional time it takes to check and reclaim baggage. This is also better as it allows you to have one hand free when carrying your luggage, which is wise in the event you need to exit a situation quickly.

Preparing for Your Flight

� Before you leave for the airport, confirm that flight times have not changed.

� Dress casually; do not attract attention to yourself.

� Examine your ticket to ensure that your baggage receipt bears your correct destination, particularly if making connecting flights. Check that additional boarding passes/coupons have not been removed.

� During security screening procedures, keep your laptop in view.

� Move to the departure lounge as soon as possible.

� If you choose to drink any alcohol, do so only in moderation.

� Avoid detailed discussions with strangers, and do not reveal information about yourself, your company or your trip.

� Do not photograph the airport, even from the aircraft.

Page 22: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

22

Travel Sa fe Hand book

Securing Your Valuables

� Ensure you have enough local currency to cover your expenses for the first two days of your travel in country. This should include taxi fares, hotel and food costs. While universal automated teller machines (ATMs) are available in some countries, they are not available everywhere, especially in rural areas. Likewise, credit cards are not always accepted. Ensure you know exactly how you will access your money while you are in country.

� Remove all unnecessary credit cards and other cards from your wallet/purse. Make sure any bags that you will carry with you have a zipper and can be fully closed. (Many purses are often left open or can only be secured with a small clasp, leaving it accessible to pickpockets.)

� Debit or Credit? You may want to leave your debit cards at home and travel instead with credit cards that will allow a cash advance. This will limit the amount of damage a thief can do to bank accounts, should they get access to your financial card or financial card details.

� Make a laminated color copy of the identification page of your passport. Some travelers choose to carry this in lieu of their passport when out and about in areas where they could be targeted for pickpocketing. While this is a good idea, make sure that you only do this in countries where you are not required to have your passport with you at all times.

� Memorize your security PINs and avoid storing them or writing them down in a place that would be accessible to someone in the event your wallet, computer or mobile device is stolen.

� Bring a cable lock for your computer for use in hotels where a safe is not available.

� Program mobile phones with quick dial numbers so messages can be retrieved while overseas. Record important in-country contact numbers into your mobile phone book for ready access.

Page 23: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

23

Pre-travel Advice

� Take two photocopies of your passport, visa and credit cards. Keep one copy with you and one in the safe in your hotel room. Always ensure that these documents are stored in a secure place or are in your possession. Leave an extra copy with trusted family or at the KBR office.

� Leave your valuable jewelry at home. If you are married (and even if you’re not), you may wish to wear a wedding ring to ward off unwanted attention. However, if your ring has high monetary or sentimental value, consider buying a lower cost travel wedding ring that would be less attractive to thieves or one that would not be an irreplaceable loss, should it end up stolen or lost.

� Use distinctive, but inexpensive luggage to help distinguish your bag from others at baggage claim.

� Use closed luggage tags to prevent your personal information from being observed.

What to Know Before You Go

Traveling to an unfamiliar country can be daunting for some, while others may see it as an exciting adventure. Whatever your experience level and approach to international travel, it is important to take the time to understand basic security, as well as logistical, political and cultural information about your destination.

� If you are meeting with a KBR business unit/project while you are in country, work through them for recommendations on hotels and ground transportation, if possible. In the absence of such support, check with your KBR/CWT travel agent and hotel about reputable taxi services and airport transportation.

Page 24: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

24

Travel Sa fe Hand book

� Is the country you are traveling to prone to sudden natural disasters such as earthquakes, tsunamis, tornadoes, volcanic eruptions or others? If so, it is important to understand some basic precautions that you should take should you find yourself amidst any of these scenarios. This type of information is usually also available via the U.S. Department of State, the Foreign & Commonwealth Office of the United Kingdom and other country government websites.

� Another resource available to all KBR employees is Living Abroad. Living Abroad’s Global Business Travel Center is a comprehensive resource for businesspeople traveling abroad, working overseas short-term, or doing business across distances with international colleagues, clients, vendors, and work forces. Global Business Traveler Center includes country-specific travel requirements, business and social customs, as well as health, transportation, security, communications and orientation information.

Page 25: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Air Travel

Security Checkpoints

Waiting for the Plane

Up in the Air

Arrival

Page 26: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 27: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

27

Air Travel

Upon arrival at the airport, move quickly to check your luggage and progress through security. Areas on the secured side of most airports

are generally safer than the unsecured check-in areas that can be accessed by members of the public without travel plans.

In some countries, it is helpful to have an escort to get through the check-in and/or baggage claim process at the airport. This is especially helpful if you do not speak the local language or if the unsecured area of the airport is especially crowded, confusing or in a location where theft or other petty crime is prevalent. Check with your KBR travel representative or in-country business unit to see if this arrangement is necessary or available for arrival and departure in your destination country.

Security Checkpoints

Not all security checkpoints are the same. Remember to listen carefully to the instructions given by security personnel. Some countries require that all electronics be taken out of bags, others do not. Some require shoes off, some don’t. Most countries now have restrictions on liquids that can be taken onboard, but this varies from place to place.

It is important to keep a close eye on your valuables as they travel through the x-ray machines. Many computers, phones and wallets look alike and could be accidentally or intentionally picked up by someone on the other side of the machine. When possible, it is best not to put your things through the X-ray until you are about to pass through the metal detector.

Maintain a respectful tone with security officers and avoid jokes about security related matters. Security authorities have wide discretion to detain individuals they perceive as a threat.

Waiting for the Plane

Keep control of your carry-on luggage at all times in the terminal. Luggage that is left unattended, even briefly, may be perceived as a threat and seized by authorities.

Page 28: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

28

Travel Sa fe Hand book

If you are tired, it is best to find a controlled area, like an airport lounge to rest your eyes. While the threat of theft of valuables cannot be eliminated altogether in this scenario, this will lessen the risk. Additionally, if you think you may fall asleep, attach the strap of your bag to your foot or hand and/or place it under your chair.

Up in the Air

Even though an airplane is a controlled space, there are still risks. Economic espionage is rampant and takes many different forms. Avoid cell phone conversations or discussion of confidential company matters within earshot of individuals that should not be privy to this information. You should also avoid giving out details of your trip logistics and arrangements upon arrival.

You may wish to obtain a privacy screen for your laptop if you plan to work on company-related documents while onboard. In the small space of an airplane, email and other documents can easily be read and even photographed by those around you.

Always lock your carry-on luggage when it is in the overhead compartment, especially if you are on a long flight and plan to sleep. It is not uncommon for items to be stolen from overhead compartments when cabins are dark and most passengers are asleep.

Never leave your valuables on the seat when you move about the cabin to stretch your legs or use the restroom.

Pay attention to the safety briefing on the plane. For frequent travelers, it is easy to tune these out. Studies have shown, however, that paying attention to safety demonstrations and making mental notes of emergency evacuation procedures have significantly increased survival rates for people involved in emergency situations and disasters. If possible, sit near an emergency exit to aid quick evacuation in case of an emergency.

Drink responsibly. Consuming too much alcohol can pose risks to your health, safety and security on the plane, as well as that of those around you. In addition to alcohol, coffee and sodas also contribute to dehydration and should be consumed in moderation.

Page 29: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

29

Air Travel

Another health-related risk during air travel is deep-vein thrombosis, so be sure to drink plenty of water on the flight. Remember that medical attention may be hours away, especially on long flights.

Arrival

When you arrive in your destination country, before you disembark, or immediately after, you will likely be asked for some version of the following information:

� Your purpose for traveling to this destination

� Your address and phone while you are in country

� Name and phone number of your host

� Your passport and visa numbers (if applicable)

� Proof of departure flight (itinerary or e-ticket receipt)

It is important to carry a hard copy of this information, not just on your smartphone or other electronic device, to ensure that it is accessible when you reach your destination.

Moving Through the Airport

Travel vendors, drivers, porters and other individuals use the arrivals area in many airports to tout for business. While most of these individuals are honest and are simply attempting to make a living, it can also be a hangout for individuals with less noble intentions. Because of this, it is important to carry yourself with confidence and know where you are headed when you disembark from the plane.

On the plane, many airlines will have magazines that include terminal maps in the back seat pockets. Study these maps ahead of departure to assist you in understanding where to go for baggage claim, immigration and customs upon arrival.

If you are given arrival cards and other immigration paperwork on the plane, fill them out completely before disembarking. This will help to speed your time through the immigration line, and hopefully leave you with a shorter wait time.

Page 30: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

30

Travel Sa fe Hand book

Ensure you understand basic words for “immigration,” “customs” and “baggage claim” in the language of your destination country. While many countries have signs in English in their international airports, not all do. Additionally, if you are connecting through to local or rural airports, these signs are even less likely to be in English.

When processing through immigration be courteous and answer official’s questions directly. Ensure you have the proper information on hand before stepping up to the immigration desk.

Move quickly to claim your luggage and ensure that you’ve retained your baggage claim stub so that you can confirm you have picked up the correct bag. Some airports require officials to match the tag to your luggage before taking them. At other airports the process may be completely uncontrolled, and thus it is important not to delay picking up your bags and moving on to customs or to your ground transportation.

If you need to ask for assistance, directions, accommodations or ground transportation, ask a uniformed officer or inquire at an information desk.

Before clearing customs, ensure you have filled out your customs declaration form and have declared anything that has been listed on the customs form. In some countries, this includes prescription drugs and foreign currency over a certain amount. In others it may be fruit, vegetables, plants or even shoes that may have mud on them from hiking or farming.

Page 31: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Taxis

Trains

Rental Cars

Driving

Motorbikes and Other Local Conveyance Methods

Ground Transportation

Page 32: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 33: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

33

Ground Transportation

Vehicle accidents remain the most frequent cause of bodily harm for travelers both at home and abroad. Ensure that if you are traveling by

car that you always wear your seatbelt. For high and extreme risk countries, KBR’s in-country management/logistics or travel agents may arrange for ground transportation ahead of time. If you need assistance with these types of arrangements, please contact KBR Travel and HSSE concerning these arrangements.

If travel has been arranged or otherwise planned ahead of time, ensure you know the name and phone number of your driver, and have an established location where you will meet them. If possible, request the driver’s picture and license plate number.

If you are met by someone other than the person you were expecting, call your host or the person who arranged transportation from the airport to verify any changes. Do not go with someone you are not expecting or someone you do not trust.

Taxis

There are countries where it is recommended that taxi service be avoided. This should be discussed with your host team or HSSE prior to your departure. If you are using a taxi, use airport-approved taxi vendors. These can often be arranged before you leave the controlled part of the arrivals area.

Avoid accepting a taxi in which there is another passenger present. Also, insist that your driver does not stop to let other passengers onboard—even if it means paying more.

The vast majority of people who take taxis arrive at their destination safely. Nonetheless, when riding in a taxi, you are riding with an unknown person. So, always be cautious and aware.

When taking a metered taxi, ensure the meter is in working order before you leave the airport. If a flat fee is requested, ensure that this is in line with

Page 34: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

34

Travel Sa fe Hand book

airport guidelines and fully agreed upon with your driver before departing for your destination.

Write down the taxi driver’s name and license number when you get in the car, and if possible, use the GPS on your phone to agree upon the route you will take to your destination.

Do not discuss company-specific business or details of your travel plans with your taxi driver. While uncommon, taxi drivers have occasionally provided information to organized criminals that enable them to target foreigners for theft and other forms of crime based on their travel plans.

Whenever possible, keep all of your belongings with you and not in the trunk of the cab. Drivers occasionally accidentally drive off without removing luggage from the trunk.

Taxi safety precautions

There are a number of smartphone apps available that will enable a designated friend or family member to track your progress to your destination remotely. While these don’t all work internationally, this may be a helpful application to use when riding alone in an unknown city or country. If you feel your driver might be deviating from the most direct route, you might even cheerfully tell your driver about this new technology that is enabling your in-country host to track your progress to your destination.

Another option is to make a phone call (or pretend, if you are having cell coverage issues) to your host or a friend and tell them:

� where you are (street name/intersection/landmark)

� the name of your taxi driver and his/her license number

� the time your taxi driver has told you that you will arrive at your destination.

Above all, if you feel you are in an unsafe situation, TRUST YOUR INSTINCTS. Exit the cab as soon as you feel it is safe to do so. Look for a safe place, such as a gas station, hotel, grocery store, police station, or other well-lit public area and seek help immediately.

Page 35: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

35

Ground Transportat ion

Trains

In some countries, high speed trains can take you from the airport to your destination city. These often provide a great option for quick travel to your destination. However, as with all travel arrangements, it is important to understand if this is a safe option ahead of time. You will want to check for any instructions you might need to find the right train to your destination, and continue to be aware of your surroundings.

Trains are less secure than aircraft due to the constant flow of people boarding and disembarking along its route. As such, there is more opportunity for theft and other criminal activity to take place. Like all methods of public transport, it is important to use good situational awareness while onboard a train. Many basic air travel tips also apply when riding a train, such as keeping track of your luggage, keeping it locked when not in use and not leaving it unattended.

If you choose to take a train from the airport or during other parts of your travel, remain alert to your surroundings, notify authorities immediately if you see suspicious behavior, and if you feel threatened by another passenger, move away from them, move to another train car or get off the train.

Rental Cars

In many cases, KBR advises against renting a car when traveling outside of your home country due to the difference in traffic rules, laws, and insurance requirements for international drivers. However, in the event it is necessary to rent a car, please adhere to the following information.

Pick-Up Instructions

All car rental bookings must be made through the assigned KBR Travel Agency for duty of care and cost saving purposes. The list of preferred suppliers is available on the Travel Portal.

Page 36: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

36

Travel Sa fe Hand book

U.S. Car Rentals

1. Check the glove box to make sure the proof of insurance is there (rental car companies are required by law to provide this). For rentals outside the U.S., inquire with the rental agent to ensure all required documentation is provided with the rental vehicle.

2. The vehicle may only be picked up by the traveler whose name is listed on the rental contract.

3. The vehicle cannot be driven until contract start date.

4. Inspect the vehicle for any pre-existing damage. Any damage found should be noted on the contract before the vehicle is accepted.

5. Travelers are responsible for all personal and business contents in the vehicle.

Cross-Border Car Rentals from the UK

Many European countries such as Belgium, France, Germany and Spain have legal requirements to have additional equipment in the vehicle such as:

� Warning triangle

� Spare bulb kit

� First aid kit

� Breathalyzer

� Hi-visibility vest

� Headlight converters

� Euro plates

If the traveler is taking the car cross-border, it is the driver’s responsibility to procure these items and know the legal requirements of the country they are visiting. For more information on country-specific requirements go to the rental car supplier website or inquire at the rental counter at the time of pick up.

Page 37: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

37

Ground Transportat ion

Rental Car Insurance

Travelers should review all terms and conditions of the rental car agreement prior to accepting the vehicle.

When to Purchase Additional Rental Car Insurance

If the car rental company is a KBR preferred

provider in the following countries:

� District of Columbia

� Hawaii

� Puerto Rico

� Saudi Arabia

� South Africa

� United Kingdom

� United States*

Rental car insurance is

included in the KBR rate.

Do not take additional

rental car insurance

coverage.

If the car rental company is a KBR non-preferred

provider in the following countries:

� Australia

� Canada

� United States*

Do not take rental car

insurance coverage.

KBR provides insurance

coverage.

All other countriesPurchase or accept

minimum insurance.

*with the exception of Alaska

Page 38: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

38

Travel Sa fe Hand book

Country-Specific Rental Car Insurance Details

Country Insurance Information

U.S.* and Puerto Rico

KBR has negotiated Collision Damage Waiver (CDW) and

Limited Liability Insurance (LLI) in the cost of the preferred

rental car corporate rate within the 48 Contiguous U.S.,

District of Columbia, Hawaii and Puerto Rico only.

Traveler should not take out the additional insurance for

these locations for preferred rental car providers.

Australia

Australia law requires rental companies to provide

minimum liability insurance and KBR has negotiated a Loss

Damage Waiver (damage to the rental car) where the first

$700 is the responsibility of the party renting the vehicle

(equivalent to a deductible).

Canada

Canadian law requires rental companies to provide

minimum liability insurance. For short term rentals less

than 30 days, physical damage to the rental car is covered

by KBR’s Canadian General Liability policy up to $75k with

a $1,000 deductible that would be a project cost. For

rentals longer than 30 days, physical damage coverage

is provided by KBR’s Canadian Automobile policy up to

$100k. A $5,000 deductible applies and is the responsibility

of the project. For rentals in excess of 30 days in Quebec,

please contact Risk Management.

Traveler should not take out additional insurance in

Canada.

*with the exception of Alaska

Page 39: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

39

Ground Transportat ion

Country-Specific Rental Car Insurance Details

Country Insurance Information

South Africa

South Africa law requires rental companies to provide public

liability insurance, limited CDW and Theft Loss Waiver (TLW)

in the rental price. The traveler is required to pay an excess

(equivalent to a deductible) in the event of any damage or

loss to the vehicle. Excess amounts vary depending upon the

type of vehicle rented and are listed in the rental agreement.

Traveler should not take additional insurance in South Africa.

UK

UK law requires rental companies to provide minimum

liability insurance, theft and CDW in the rental price. The

traveler is required to pay an excess (equivalent to a

deductible) in the event of any damage or loss to the vehicle.

Excess amounts vary depending upon the type of vehicle

rented and are listed in the rental agreement. Traveler

should refer to the rental agreement prior to accepting any

vehicle.

Traveler should not take additional insurance in the UK.

Other Locations

Minimum insurance should be accepted in any other

location (other than stated above) or if the rental is through

a non-preferred rental car provider (except Australia,

Canada, South Africa and UK).

Page 40: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

40

Travel Sa fe Hand book

Driving in Unfamiliar Locations

Local driving regulations vary from country to country and sometimes from state to state. Before driving in an unfamiliar location, be sure that you are aware of local driving rules and norms. Whether you will rent a car or you plan to drive your own car on an overseas assignment, here are some things to consider:

� Most country reports issued by the U.S. Department of State detail road conditions and major driving hazards to be aware of when driving in country. If you anticipate driving in your destination country, it is recommended that you read these reports ahead of time. These can be found on the State Department’s Smart Traveler app.

� If possible, drive with a passenger in the car (preferably someone local). Utilize valets for parking whenever possible and avoid deserted parking garages.

� Always carry a first aid kit and a basic roadside emergency kit in your car, as well as several bottles of fresh drinking water and blankets in the event you become stranded somewhere for a period of time before help can reach you.

� In cities where there is a high level of pedestrian and motorbike traffic, passenger side smash-and-grab robberies are common. Keep doors locked and windows rolled up when you are driving. Keep valuables on the floor and out of sight.

� Avoid driving after dark. Motor vehicle accidents at home and abroad are more common after dark, especially after 10 pm.

� As in your home country, avoid cell phone use while driving. It is against KBR policy, and in some countries, it may even be against the law. Additionally, use of a cell phone when driving in a country where you are less familiar with traffic laws and patterns can be doubly distracting. In some places, traffic laws are not well enforced. It is very important to drive defensively.

Page 41: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

41

Ground Transportat ion

� Learn how to voice activate your phone to make emergency calls in your destination country, in case you need to call for help while on the road.

� Ensure you have adequate fuel, and refuel before your tank goes below half full. Always refuel during daylight hours in safe, populated areas.

� In the unlikely event you believe that you are being followed by another car, do not go to your home or hotel. Instead, go to the nearest police station or safe place – such as a hospital, a drive-through restaurant or a hotel with a valet station, where you can ask someone for help without exiting the car. Driving to your own hotel or home may alert criminals of your whereabouts for later targeting.

� In some countries, criminals will cause collisions as a pretext for robbery or car-jacking. If your car is hit, carefully evaluate your options before exiting the car. If possible, tell the other driver that you will meet them at an agreed upon location, like a nearby police station, large hotel or other well-populated public place. Remain in the car with the windows rolled up until the police arrive.

� In the unlikely event that you find yourself in a car-jacking situation, surrender your keys and the car by throwing the keys away from you and getting away from the car as quickly as possible.

� Always carry a copy of your emergency information card when you are driving.

� Make sure you have the instructions from HSSE on what to do in a roadblock situation for that specific country/region. See the section on Roadblocks and Demonstrations.

� If you are traveling to rural areas in a foreign country, always use a driver and request that your driver has spare parts such as a fan belt, radiator hoses, spare fuses, a fire extinguisher and road warning signs in the vehicle.

Page 42: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

42

Travel Sa fe Hand book

� Make sure you have a physical road map of the route you are taking so that you know where you are at any time. GPS and smartphone applications may not work in rural areas. Remember that English‐language maps may be difficult to obtain.

Motorbikes and Other Local Conveyance Methods

For your safety and security, it is strongly recommended that you do not use local methods of travel such as rented motorbikes, motorbike taxis, tuk-tuks, rickshaws or other non-conventional transport methods while on business travel with KBR. In addition to posing risks to your safety, these methods of travel may not be covered by insurance policies in the event of injury.

Page 43: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Local Laws and Customs

Maintaining Contact in Country

Hotels and Accommodations

Itinerary Changes

Information Technology Security

In-country Security Advice

Page 44: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 45: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

45

In-Country Security Advice

Understanding Local Laws and Customs

Whichever country you are traveling to, it is important to understand the country’s local laws and customs. Travelers in a foreign country

are generally subject to that country’s laws, regardless of their nationality. The U.S. Department of State provides up-to-date information on local laws and customs for every country in the world. This can be accessed at www.travel.state.gov or on the Smart Traveler app.

Regardless of personal style, it is important to understand local norms for proper business and casual attire when you are abroad. In many countries, business attire is more formal than in U.S. businesses. Additionally, long sleeves and long pants or skirts may be expected of men and women. If there is a local business unit, they will be able to advise on proper attire. If there is not a local business unit and you are unable to find sufficient information on the topic, it is best to err on the side of packing for modest professional and casual dress code expectations.

It is important to understand how men and women interact in the country you are traveling to. Whether male or female, violation of these types of social and cultural norms can have serious ramifications. For example, in some countries, a man approaching a woman on the street that he does not know to ask for directions could be breaking a cultural taboo. Similarly in some countries, a woman who sits in the front seat of a cab may unintentionally be signaling personal interest in the driver.

Maintaining Contact in Country

Once you have arrived at your destination, ask a member of your host organization for a briefing on the local area, threats, security situation and any recommended precautions to observe. Your hosts will have a different level of awareness about local threats that may help you understand the situation better. At the same time, remember that as a foreigner, you may be perceived differently than your hosts, and thus, may be subject to different threats.

Page 46: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

46

Travel Sa fe Hand book

Report regularly at agreed times with your office and to someone at home. At a minimum, travelers should contact their manager upon arrival and just prior to departure for countries with a risk level of high or above. Notify them immediately if your contact details or itinerary changes. Where the destination is very isolated or there is an increased element of risk, maintain daily contact.

Hotels and Accommodations

Like other aspects of KBR business travel, it is important that personnel book their accommodations through a KBR travel agent or online approved booking tool. When booking accommodations in high or extreme risk countries, travelers should also check with in-country hosts and a HSSE representative in reference to the security of accommodations in their region.

� When checking into a hotel, instead of announcing your name, hand the receptionist your driver’s license and credit card. This will help keep others in the vicinity from hearing your personal information.

� When providing your room key, most major hotels have trained their reception staff to show their customers the room number, rather than saying it aloud. If the receptionist does announce your room and you feel this could endanger your safety, ask them to assign you another room and to show you the number, rather than saying it out loud.

� Whenever possible, request rooms between the 3rd and 6th floor away from the street side of the hotel. This will avoid outside persons having street level access to your hotel, but keep your room within reach of most fire department ladders in case of a fire.

� Travelers may wish to avoid providing information on their registration that identifies whether they are male or female.

Page 47: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

47

In-C ountr y S ecur ity Advice

� As a safety measure, some hotels offer all-female wings or floors for women who are traveling alone. If you feel uncomfortable about the safety or security of your hotel for any reason, check out immediately and coordinate with KBR Travel and HSSE to move to another one.

� Hotel fire safety is imperative. Upon arriving at your room always check that there is at least one other mode of exit from the room (generally a window that can be opened or broken in the event that the door is blocked).

� Ensure that you know exactly where there are two fire exits that are neither locked nor blocked. If possible, take a quick walk and count the number of doors to the closest fire exit.

� Ensure that your hotel room numbers remain confidential. Do not display the room’s key tag in public, and request that the room number not be given to any inquirers.

� Make sure there is a fire alarm and sprinklers inside your room and in the hallway.

� Read and remember fire escape procedures, usually detailed on the back of the door or in the hotel information book.

� If basic fire safety precautions appear not be taken, especially if fire escapes are blocked or there appears to be no fire extinguishing system, you may want to change hotels. If you are frequently traveling to a country where fire safety measures are not mandated for hotels, you may want to bring your own travel smoke detector. These can be found in online travel stores, along with other travel safety and security devices.

� Keep your door locked when in the room, including using a deadbolt or chain lock. You may wish to bring a small rubber doorstop or other travel lock for your door that prevents it from being opened, even by someone who has a room key.

� Keep any valuables that you will not take with you in the room safe.

Page 48: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

48

Travel Sa fe Hand book

� At night, always sleep with your passport, wallet, cell phone and glasses on the bedside table next to you in the event you need to quickly evacuate due to an emergency or fire. Keep a small flashlight next to the bed.

� Do not open the door for room service or deliveries that you have not requested or are not expecting. Always verify with the front desk any unannounced hotel staff before opening the door. In the case of a package or mail delivery, ask that the delivery be left at the front desk for you to pick up there.

� If you are staying in a hotel room by yourself, avoid ordering breakfast with the door hanger provided by room service. In doing so, it is obvious to anyone passing the room that you are expecting a delivery at a certain time, providing a potential window of time that may allow them to get inside the room by posing as room service.

� In some countries, visitors’ phones and/or rooms may be electronically monitored. Some rooms may be searched by authorities or hotel staff when occupants are out and about. As such, it is important to avoid discussing company confidential information and/or leaving confidential or personal documents around the hotel room when you are out. In some cases you may be able to secure these types of documents at the local KBR office. In general, avoid bringing confidential business information unless it is essential to your business travel. If it is required, this type of information should be stored in your room safe.

� Do not leave your laptop out in the room when you are not present. Ensure that it is powered down and cable locked, and preferably stored in your room safe.

� If you return to your room to find the door unlocked, open or another individual there who should not be, return to the lobby and report it to the front desk. Do not enter the room until it has been checked out and cleared by hotel security staff.

� When receiving calls on the hotel room phone, always find out who is calling before identifying yourself.

Page 49: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

49

In-C ountr y S ecur ity Advice

� Never bring a stranger back to your hotel room, especially if you have been drinking. Travelers—male or female—who do this can end up being robbed or assaulted. Also remember that in some countries it is against the law for members of the opposite sex to be in the same hotel room if they are not married.

In locations where terrorism is a significant threat, the following considerations should be noted:

� Hotels that offer low-rise accommodation that are KBR preferred hotels—for example, a series of single-story buildings set in grounds—are less attractive targets for bomb attacks because the reduced room density decreases the likelihood of inflicting heavy casualties.

� The hotel should be located away from main roads and at least 1,600 ft (500 m) from prestigious government or key diplomatic buildings.

� A room away from the main entrance, principal area or parking area would be ideal to reduce the impact of a bomb attack.

Accommodation with the following features will usually have a better standard of security:

� Well-controlled access to the main entrance, with obstacles intended to slow traffic and restrict large vehicle movements

� The overt presence of uniformed guards

� CCTV in the lobby and grounds

� No provision for parking beneath the hotel and well-controlled access to service areas

Page 50: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

50

Travel Sa fe Hand book

Itinerary Changes

Itinerary changes are common when traveling for business. Whether for personal reasons or reasons beyond our control, we sometimes need to make quick changes to our itinerary. In order to ensure that your whereabouts are known in case of emergency, it is important to communicate these changes and assess any new risks that may arise as a result of these changes.

The checklist below can be used as a guide to assess risks when travel destinations need to change from your initial itinerary. Check the travel restrictions for new locations via the KBR Travel web page. Country risk ratings can also be obtained by reviewing the weekly Country Risk ratings posted on the HSSE web page.

� Advise your manager and gain authorization as necessary

� Establish contact details for new locations

� Establish reliable points of contact in new location

� Identify and make the safest travel and accommodation arrangements

Advise management and family of new itinerary and contact details and establish a contact schedule.

Information Technology Security

� Ensure your computer and mobile phone are kept in your physical possession. Do not leave electronic devices unattended.

� Sanitize your laptop computer and mobile phone prior to travel and ensure no sensitive company or personal data is on them.

� Make sure you’ve backed up any important data before traveling.

� When setting your out-of-office email, it is recommended that you do not say that you will be out of town or out of the country, simply that you will be out of the office. You should do the same if you leave an out-of-office message for your voicemail.

Page 51: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

51

In-C ountr y S ecur ity Advice

� Ensure that your company laptop computer is properly encrypted and updated with the most recent security patches and antivirus protection prior to traveling.

� Ensure you are in compliance with ITCO documentation requirements and restrictions on transport of software and intellectual property.

� Ensure your mobile phone or tablet is securely configured.

� When using open Wi-Fi hotspots with your company-issued laptop computer ensure you established a secure VPN connection for preventing data theft. Avoid using untrusted Wi-Fi networks and avoid accessing unsecured websites while joined to wireless networks.

� Do not allow foreign electronic devices (USB drives) to be connected to your laptop computer or mobile phone.

� Beware of public computers and avoid using non-company computers for accessing company applications.

� Beware of phishing. Foreign security services and criminals are adept at pretending to be someone you trust in order to obtain personal or sensitive company information.

� If your laptop computer or mobile phone is lost or stolen, report it immediately to HSSE and Information Technology.

� Report any unusual circumstances relating to logging into or using your company laptop computer while traveling. Upon your return it is recommended to change all your passwords.

Page 52: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 53: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

Safe Traveler Behavior

Special Status Travelers

Considerations for Women Travelers

Situational Awareness

Page 54: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 55: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

55

Situational Awareness

Situational awareness is the ability to identify, process and comprehend the critical elements of what is happening around you and the people you are

with. Put simply, it’s about keeping your head up, ears open and being aware of your surroundings.

Situational awareness is important to practice in all areas of our lives. Parents are familiar with this idea, as they quickly learn they must have eyes in the back of their heads and be prepared for anything their children may get into. It is really very similar when you travel or are out and about in unfamiliar surroundings. This is doubly important in circumstances where you do not blend in with the local population.

How do we do this? The first step is preparation, as outlined above. Know what to look for and what to avoid. Understand the common scams and scam artists that target travelers. Know the areas of town to avoid. Know how to interact with local people, what types of things are okay to discuss, and what are not. Most importantly, pay attention to your surroundings. In this age of smartphones and tablets, it is very easy to get distracted by email, social media, mapping technology and listening to music in public. Unfortunately, this is one of the easiest ways to end up a victim of petty crime, theft or worse. When you are in an unfamiliar place, put away your smartphone and always practice situational awareness. The following sections offer more advice on maintaining your safety in unfamiliar surroundings.

Safe Traveler Behavior

Money and Valuables

� Dress inconspicuously. Leave extravagant clothing and expensive jewelry at home or in a hotel safe. Even if jewelry is fake, a thief may assume it is authentic and target you. Do not wear logo apparel that calls attention to your nationality, such as college or sports paraphernalia. Avoid carrying bags/accessories that could associate you with particular political, social or religious affiliations.

Page 56: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

56

Travel Sa fe Hand book

� Carry all loose items, such as a purse, camera, map and snacks in a sturdy and non-descript bag.

� Carry your money as close to your person as possible. If you are traveling in a country where theft is common, you may want to consider wearing a money belt that goes under your clothing and is accessible in private places.

� Do not carry all of your money with you, if you can help it. If your room has a secure safe, leave some of your money, cards and emergency details there.

� Avoid displaying money and other valuables. Where possible, obtain small denominations of currency and keep it separately from your wallet and credit cards.

� Carry money in more than one pocket. Some travelers carry currency and a card in their shoe or sock, in addition to carrying a wallet. There are also numerous travel products, available online and in travel stores, with hidden pockets for storing money and valuables.

� Keep a small amount of money in a top pocket to hand over to a criminal who confronts you. A dummy wallet—with a small amount of local currency, an expired credit card and some useless receipts—can be useful to satisfy a mugger.

� Avoid using ATMs except for those inside banks, hotels or exchange facilities. Never count your money at an ATM or leave with your wallet or cash exposed.

� If you are confronted and feel threatened, do not resist. Your money, jewelry, valuables and passport can be replaced, but you cannot.

Page 57: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

57

Situat ional Awareness

Social Situations

� Beware of strangers offering bargains, offering to be a tour guide or to bring you to special places that most tourists do not have access to. If planning a tour, hire a reputable guide recommended to you by the hotel or a trusted contact. Remember, if a deal seems too good to be true, it probably is.

� Beware of pickpockets. They frequently have an accomplice who will jostle you, ask you for directions or the time, point to something spilled on your clothing, accuse you of inappropriate or illegal behavior or distract you by creating a disturbance.

� Beware of groups of vagrant children who create a distraction or surround you in order to immobilize you and pick your pockets. Try to keep walking or walk through them. If you stop, you will probably be victimized.

� Beware of strangers loitering near the hotel or office and of those who take an unusual interest in you. Report any suspicious activity to the hotel or organization you are visiting. If you suspect that you are being followed, enter any public place and call for help.

� Ignore verbal “bait” from passers-by, do not get pulled into an argument and avoid eye contact with strangers.

� Maintain a high level of information security. Do not give out personal information. Do not discuss your plans with strangers.

� Avoid discussing your nationality, political, social or religious views with people you do not know well. In some countries, this may lead to confrontation or other problematic interactions with local people.

� Be cautious about whom you discuss travel plans or other personal matters with. You are not obligated to answer questions from strangers or casual acquaintances about your plans.

� Memorize important local phrases (yes, no, how much, stop, help, etc.). You may also wish to write some of these down in case you are unable to pronounce them.

Page 58: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

58

Travel Sa fe Hand book

� While it is important to remember that acceptable “personal space” differs from culture to culture, do not be afraid to be assertive and protect your personal space.

� Be careful with drinking alcohol while out and about—even at your hotel bar. Criminals understand that alcohol impairs judgment, lowers situational awareness and makes for easier targets.

� Do not accept open drinks from strangers, and if possible, request sealed, bottled beverages in recreational bars and restaurants. Always keep your food and drink in sight in entertainment venues.

� When drinking bottled water or beverages, ensure that the bottle has not been tampered with in any way. This is especially common in hotels with mini bars where previous occupants may have consumed a bottle’s contents and then refilled it with tap water.

� When in restaurants or similar places, keep your purse or bag on your lap or near you with the strap around your chair leg. Do not place it unsecured on the floor, on another seat or on the back of a chair.

� Do not allow people you do not know to take you to places you are unfamiliar with or back to their homes unless you are 100% sure of your safety and their intentions.

Out and About

� Whenever possible, travel around town and throughout the country with other people. People in groups are far less likely to be victimized by thieves. If you must travel alone, always let someone at your home base know where you are going and when you plan to return.

� Well-known tourist areas are sometimes soft targets for aspiring terrorists and violent criminals. While it is unlikely that you can avoid these areas altogether when traveling on business, it is important to limit your time in them and maintain situational awareness at all times.

Page 59: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

59

Situat ional Awareness

� Always carry some form of communication equipment, such as a cell phone programmed with numbers that would be useful in an emergency (police, embassy, ISOS, etc.).

� Before venturing out, ensure you know how to use the local telephone system and keep the necessary change, token or telephone card on hand. Carry your emergency information card including contact details for local police, your hotel, a local contact, copy of your passport and the nearest diplomatic mission.

� Ask for two business cards with the hotel name and address. Place one by the phone in your room so that in case of an emergency, you have the name and address of your location. Place the other in your pocket or purse. If you take a cab or get lost, you can show the driver the address and avoid being taken to the wrong location.

� Alter your daily routines. Avoid leaving and returning to your hotel at the same time of day. It only takes two days of repetitive behavior for criminals to detect a pattern of behavior that can be utilized to their advantage. Similarly, when possible, take different routes – even if you are going to the same destination.

� Know where you are going before you leave the hotel and avoid consulting maps in public. If you need to pull out your map, find a café or quiet place to do so.

� Look up and down the street before exiting a building. When at intersections and when preparing to cross a street, use the opportunity to scan your surroundings.

� Always walk down the middle of the sidewalk towards on-coming traffic, far enough from the street to avoid attackers on bikes, and far enough from alleys to avoid hidden dangers there.

� When walking in the street, keep your bags and briefcases away from passing traffic. Always carry bags over one shoulder, never across your neck or body. In some countries, thieves may target these bags from moving bikes, which has led to grievous and sometimes fatal injury when the wearer is unable to physically separate from the bag.

Page 60: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

60

Travel Sa fe Hand book

� Follow crossing signals, but check in both directions before stepping off the curb.

� In many countries drivers do not adhere to pedestrian crossing rules. Also remember to double check that you are looking in the correct direction when you cross. Foreigners are often injured or killed by cars simply because they instinctively looked in the wrong direction when crossing the road in a country where cars drive on the opposite side of the road.

� Be especially cautious in and limit time spent in areas where you are more likely to be victimized: crowded subways, train and bus stations, elevators, tourist sites, market places, packed bars, sports stadiums, festivals and marginal areas of cities.

� Do not take shortcuts or walk in narrow alleys or on poorly-lit streets. Avoid passing close to shrubbery, dark doorways or through construction sites. Do not walk alone at night, and never walk in isolated or deserted areas such as beaches or parks.

� Even if you are lost, act as if you know where you are going. Enter a hotel, public building, bank or police station to be redirected. Walk confidently and know where you are going before you begin the next segment of your walk.

� Understand the basic geography of your destination, and ensure you familiarize yourselves with key routes: avoid high-crime or low-income areas, if possible. If you find yourself disorientated, be discreet when consulting a map, or ask for directions from someone in a public, client-facing role, such a shop assistant or police officer.

� Wherever you go, always note the location of the exits. In the event of an emergency situation, be it a fire or security related event, this knowledge is crucial to a quick and safe departure from the situation.

Page 61: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

61

Situat ional Awareness

Civil Concerns

� Avoid bringing unwanted official attention to yourself. Follow all local rules and regulations. Keep a low profile, and avoid loud conversations and controversial discussions.

� Stay alert for signs denoting restricted areas, and change direction to avoid them. In many countries, taking pictures of military and some government buildings is strictly prohibited. Be cautious of taking pictures, and avoid areas where this may not be allowed.

� For your protection, carry a personal alarm or whistle, but do not carry protective devices such as weapons, mace or pepper spray. These devices, if not used properly, may further antagonize a criminal and increase your risk of harm. They may also be illegal in your host country.

� Avoid disputes, public demonstrations, political rallies and other civil disturbances. If you find yourself near a demonstration or any kind of unrest, do not stay to watch or photograph it. Leave the area immediately. This is discussed further in the section on Roadblocks and Demonstrations.

� Stay abreast of local news and developments. In addition to keeping a breaking news application on your smartphone, check local news to ensure you are aware of any major developments in the area you are traveling.

Special Status Travelers

Unfortunately, there remain countries in the world where a traveler may receive different treatment, be discriminated against, targeted for attacks, or find it difficult to navigate due to their physical appearance, sex, gender, ethnicity, race, physical impairment or other reasons. It is important to understand how individuals with your specific status may be treated in your destination country. For example, at times, individuals of African and East Asian appearance have been targeted for attacks by white-supremacist organizations in some parts of Russia. In other countries, such as Egypt and India, women have been disproportionately sexually harassed and

Page 62: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

62

Travel Sa fe Hand book

sometimes assaulted. These types of issues are very country specific and are usually detailed in country security reports.

Considerations for Women Travelers

� Contact HSSE for advice if you have any concerns about the risks you might face in a given destination.

� Observe and respect local clothing customs. Dress modestly to avoid drawing attention.

� In some countries, a lone female traveler is a source of curiosity; you may be stared at if traveling alone. As a precaution, avoid eye contact with strangers, especially on the street and on public transportation. If traveling alone, restrict evening entertainment to business class hotels or membership clubs.

� A wedding ring—even a fake one—can reduce levels of unwanted male attention.

� Decline politely, but firmly, any invitations which make you feel uncomfortable, even if faced by amicable pressure to accept.

� Ignore suggestive comments.

� Do not travel with large open bags or purses.

� Some hotels offer women-only floors; ask about them when you book your room. Ensure your hotel only allows guest access to accommodation floors. You might want to consider bringing a door wedge and/or portable alarm for extra security.

� Check the available transportation options at your destination and note if there are any additional precautions advised for women—such as not using a taxi alone or where to sit on a bus.

Page 63: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

In the Event of an Incident

Bag/Wallet Snatch

Held Up With a Weapon

Active Shooter Situations

Vehicular Accidents

Roadblocks or Demonstrations

Other Violent Crimes

Handling Incidents

Page 64: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 65: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

65

Handling Incidents

Risk varies from one city to another, and travelers are sometimes targets of criminal activity. It is also possible to get caught up in the sudden

change of a political or social situation where unrest and demonstrations may materialize.

While there is no one right way to handle these high stress situations, it may be helpful to consider how you might respond in these situations and be prepared. Each incident will be different, but having a basic idea of your options may help you keep a clear head and remain calm should a situation arise.

As a rule, you should always have a charged and working mobile phone with you, as a means of emergency communication. If you are consistently working in a remote area without cell coverage, you should discuss other communication options and redundancies with your regional HSSE representative. As previously mentioned, whenever on business travel, ensure you have the required KBR Global (SCC) number +1 (713) 753-3131 and emergency contact numbers with you at all times.

In the Event of an Incident

� Never head towards an incident or disturbance, and be careful about taking photographs. Find whatever safety you can.

� In the immediate aftermath, make reasonable attempts to account for other members of your party. If you are in a group, stay together.

� Make an immediate and sustained attempt to communicate out. Mobile communications might break down as the volume of traffic increases following an incident. SMS texts or landline services are an alternative.

� If you can, get away from an affected area to a place of safety, such as a major international hotel, a diplomatic mission, hospital or known office location.

Page 66: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

66

Travel Sa fe Hand book

� If necessary, medical assistance should be sought without delay. Any injured people should be accompanied to a hospital; and you should find out where any injured people will be taken. If you can, seek advice on any private medical facilities.

� Once at a place of safety, continue to communicate. Even when telephone lines are down, email and broadband links sometimes stay in operation. If communications have failed altogether, take whatever steps you can to get a message to the nearest diplomatic mission.

� Do not leave the place of safety without notifying someone of your plans. Attempt to identify other foreigners similarly affected, stay together and pool resources. In general, avoid the temptation to relocate, certainly without ensuring that the route is clear and informing someone outside of your plans.

� The priority at this stage is security and communications rather than extraction.

Bag/Wallet Snatch

In many cases you may have items taken from you without even knowing it has occurred until hours later. You can minimize the risk of this by keeping your bag closed/zipped and in front of you at all times—especially in crowded places. You should also avoid storing phones, wallets or other valuables in outer pockets of your backpack, on your belt or in other places where they are easy to grab. If you find yourself the victim of a more violent mugging or bag snatch, some of the following tips may be helpful. As always, be prepared and use this advice as appropriate for your situation.

� Raise a commotion if there are others around, but do not attempt to apprehend the thief or thieves to recover your property. They may have accomplices, and they may be armed.

� If the thief is in a vehicle or on a motorcycle, let go of the bag or wallet. Serious injuries have resulted from people hanging on to their possessions and being dragged alongside the vehicle.

Page 67: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

67

Handl ing Incidents

� Note all details and report the theft to the Regional Security Officer at your embassy. Seek advice from the embassy on where to file a police report. Also report the incident to KBR Global (SCC) +1 (713) 753-3131 and seek additional advice from your regional HSSE representative.

� Immediately report loss of any credit cards, travelers checks, license, passport or other documents to the relevant companies and agencies.

Held Up With a Weapon

Being held-up with a weapon is a terrifying experience, and one that most people will never face in their lives. Nonetheless, these types of incidents are possible and can happen anywhere, whether in your home country or while traveling abroad. As in any situation, maintain your composure and try not to panic. Consider the following tips, although these may not be appropriate in every situation:

� Do not resist a hold up. Hand over your purse, wallet, bag or other valuables rather than risk your life.

� If you are held up, do not try to stop the assailant from escaping. Remember, in most cases the attacker simply wants to take your possessions and escape.

� Remain calm and follow instructions from the robber. Do not stare at the robber or show any signs of aggression.

� If someone is injured, seek permission calmly to attend to the wounded person.

� If there are other colleagues or members of your family with you, encourage them to do the same as you. You may need to calm them down. Explain to the assailant what you intend to do when you move towards your family.

� Do not block the robber’s escape.

Page 68: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

68

Travel Sa fe Hand book

� After the incident, immediately go to a safe place or lock the doors of your residence or hotel room.

� Obey the instructions of the assailant when he/she departs. Resist any temptation to go outside or call for assistance within the period of time it may take them to get away.

� Do not chase after the assailant under any circumstances, even if others around want to do this. There are many instances of people being injured in this way.

� Write down all you can remember about the robber immediately after the incident. Make sure you note any threats that are made against you.

� Immediately report the incident to your embassy and seek advice on where to file a police report. Also contact KBR Global (SCC) at +1 (713) 753-3131 to report the incident and seek additional advice.

Active Shooter Situations

An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area, typically through the use of firearms.

� Victims are most often selected at random.

� The event is unpredictable and evolves quickly.

� Law enforcement is usually required to end an active shooter event.

When an active shooter is in your vicinity, you must be prepared both mentally and physically to deal with the situation. You have three options: run, hide or fight!

Run

� Have an escape route and plan in mind.

� Leave your belongings behind.

� Evacuate regardless of whether others agree to follow.

� Help others escape, if possible.

Page 69: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

69

Handl ing Incidents

� Do not attempt to move wounded people.

� Prevent others from entering an area where the active shooter may be.

� Keep your hands visible.

� Call 9-1-1 (U.S.), 9-9-9 (UK) or your local emergency number when you are safe.

� Call the KBR emergency line at +1 713-753-4121.

Hide

� Hide in an area out of the shooter’s view.

� Lock the door or block the entry to your hiding place.

� Silence your cell phone (including the vibration) and remain quiet.

Fight

� Fight as a last resort and only when your life is in immediate danger.

� Attempt to incapacitate the shooter.

� Act with as much physical aggression as possible.

� Improvise weapons or throw items at the shooter.

� Commit to your actions…your life depends on it.

When Law Enforcement Arrives

� Remain calm and follow instructions.

� Put down any items in your hands (i.e., bags, jackets).

� Raise hands and spread fingers.

� Keep hands visible at all times.

� Avoid quick movements toward officers such as holding on to them for safety.

� Avoid pointing, screaming or yelling.

� Do not stop to ask officers for help or direction when evacuating.

Page 70: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

70

Travel Sa fe Hand book

Information to Provide to the 9-1-1 or Emergency Operator

If you are able, try and remember the following information so you can provide it to the dispatcher when you call 9-1-1:

� Location of the shooter(s).

� Number of shooter(s).

� Physical description of shooter(s).

� Number and type of weapons held by shooter(s).

� Number of potential victims at the location.

The first officers to arrive to the scene will not stop to help injured people. Expect rescue teams to follow the initial officers. These rescue teams will treat and remove the injured.

Once you have reached a safe location, you will likely be held in that area by law enforcement until the situation is under control, and all witnesses have been identified and questioned. Do not leave the area until law enforcement authorities have instructed you to do so.

Vehicular Accidents

For each country you are visiting, be aware of responsibilities in the event of a road accident. Country embassies normally have detailed information on how to handle incidents of this nature that can be obtained through the Regional Security Officer (RSO). You should find out the arrangements for the following occurrences:

� No injuries to anyone

� Vehicle can be driven

� Vehicle cannot be driven

� Damage to property (vehicles or other property)

� Injury to you or driver

� Injury to other people

� Death arising from the accident

Page 71: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

71

Handl ing Incidents

In some countries, it is essential (and a legal requirement) that you remain at the accident location. In other countries, for personal safety reasons you should not stop because the accident may have been contrived and/or the locals may seek revenge if foreigners are injured. In the latter circumstances the vehicle should be driven to the nearest police station. Report the incident according to company policy and protocols. In most cases, it is appropriate to report the accident immediately to your home country embassy, the police, the organization being visited and your insurance broker.

If you are driving a rental car, contact the rental agency also. Procedures can be found inside the rental agreement jacket. If the vehicle cannot be driven, the rental agency handles towing arrangements and provides a replacement vehicle.

Do not admit or accept responsibility to the other parties involved, and do not get out of your car if you are uncomfortable with your surroundings.

Roadblocks or Demonstrations

The risk of organized public demonstrations and incidents on the streets of foreign cities has increased in recent years with the advent of social media and other changes to the global political climate. While it is rare to be caught completely off-guard, civil unrest can range from small rallies to large scale demonstrations, and disruption sometimes surfaces unexpectedly. It is rare that travelers and expatriates are directly targeted during civil unrest, but people can be harmed simply by being in the wrong place at the wrong time.

� Maintain a low profile by avoiding demonstration areas and discussions of the issues at hand.

� Keep abreast of local news for abrupt changes and breaking news that could impact your trip. Review any alerts that are sent to you via ISOS, which may include information on strikes, protests or other disruptions that may affect your travel.

Page 72: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

72

Travel Sa fe Hand book

� Avoid all large gatherings. While being in a foreign country during a time of political change can be interesting, many governments take a very hardline against foreigners who appear to be involved in domestic politics. Most embassies will be unable to help their nationals if arrested under such conditions. Even seemingly peaceful rallies can spur violent activity or be met with resistance by security forces. Bystanders may be arrested or harmed by security forces using water cannons, tear gas or other measures to control crowds.

� During disruptive or potentially violent unrest, avoid police stations (unless seeking help), government buildings (including embassies), fast food restaurants and banks. These establishments are often targeted.

� If violence erupts or is imminent, leave the area as quickly as possible. If you cannot leave the area, seek shelter in large, public buildings such as hotels, churches, hospitals and museums. Wait until the crowds have dissipated before going back outside.

� If you know of an event ahead of time, plan pedestrian and vehicular routes that avoid the affected areas. Road closures and traffic delays are possible. Give yourself extra time to travel.

� If curfews are imposed, strictly observe regulations and monitor the media for immediate updates to the situation.

� Tensions can run high during labor strikes. During general strikes most businesses close and public transportation does not run. Rogue taxis and buses may offer service but should be avoided, as they could be targeted for violence. Maintain a low profile, and avoid using any form of public transportation. Use hotel taxis or private car services.

� During periods of long-term civil unrest, be sure that you have adequate amounts of cash and/or travelers checks in case the banks close. In extreme cases, local currency may not be convertible.

� Severe civil unrest can significantly disrupt businesses, industries and services. If you must travel during unrest, ensure that hotels and businesses will be open, services will be available and transportation will be running. Confirm all meetings and reservations.

Page 73: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

73

Handl ing Incidents

Other Violent Crimes

For the majority of business travelers, the risk of being in a car accident or being pickpocketed is far higher than the risk of being the victim of a violent crime. Nonetheless, there are places and circumstances where these types of crimes are more prevalent. If you are traveling to a high-risk country, are a special status traveler, or feel you may be at risk of particular crimes due to your race, gender, ethnicity or social status, it may make sense to discuss this with your management and/or HSSE and ascertain whether any type of specialized training or advice may be warranted. This may include (but is not limited to):

� Defensive driving training

� Kidnap and ransom awareness

� Self-defense training

Page 74: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country
Page 75: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

75

References

Useful Websites

Sources to check for travel risks and breaking news:

Australia: www.smartraveller.gov.au

New Zealand: www.safetravel.govt.nz/

United Kingdom: www.fco.gov.uk/travel/

United States: www.travel.state.gov/content/travel/en/traveladvisories/ traveladvisories

South Africa: www.dfa.gov.za

Canada: www.travel.gc.ca/travelling/advisories

AsiaSource: www.asiasociety.org/policy

LonelyPlanet: www.lonelyplanet.com

Airline Safety: www.airsafe.com

Health: www.who.int

Living Abroad: www.globalbusinesstravelcenter.com/pages/dashboard.php

Travel Safety Checklist

� Check KBR Travel or HSSE on https://hub.kbr.com/corp/hse/security for a list of countries where HSSE has restricted or prohibited travel. Contact your HSSE representative or through KBR Global Security Control Center (SCC): +1 (713) 753-3131.

� Make arrangements for ground transportation upon arrival through the local KBR business unit or other trusted means.

Page 76: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

76

Travel Sa fe Hand book

� Itinerary, tickets and addresses where you will be staying (Keep two hard copies for yourself and give copies to contacts at home and your in-country host or business unit)

� Passport (Bring a laminated color copy of identification (ID) page with you and leave an additional copy of ID page with contacts at home.)

� Visas (Bring copies with you and give copies to contacts at home.)

� Emergency contact numbers programmed in mobile device, laptop, and hard copies to keep in your wallet and another secure location

� Key contact numbers memorized (Next of kin, emergency services in country, etc.)

� Check to see if your mobile phone will work in country or make other communications arrangements if it will not.

� Personal health information like blood type, allergies or other critical information about medical conditions in the event of a medical emergency

� Doctor’s notes for prescription medications, names of generic equivalents and information on whether or not they are legally allowed in country

� Enough local currency to cover expenses for your first two days in country

� Limited Power of Attorney (if you deem necessary)

� Copies of traveler’s checks, credit cards and phone numbers for providers

� Luggage locks (TSA-approved recommended)

� Closed luggage tags

� Cable lock for your laptop

Page 77: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country

77

References

� Adapters for computer, chargers or other electric appliances

� Maps

� Small flashlight (in case of power outage)

HSSE Contact

24/7 Global Security Control Center

+1 (713) 753-3131

Email: [email protected]

Web portal: https://hub.kbr.com/corp/hse/security

Page 78: TRAVEL SAFE HANDBOOK · 2020. 4. 29. · Trains 33 Rental Cars 33 Driving in Unfamiliar Locations 38 Motorbikes and Other Local Conveyance Methods 40. Travel Safe Handbook In-country