68
Troop Fall Product Manager Training FALL 2017 1

Troop Fall Product Manager Training - · PDF filedigital improvements nationally ... • Driving innovation in the Girl Scout Fall Product Program ... oLimit one book per girl

Embed Size (px)

Citation preview

Troop Fall Product Manager TrainingFALL 2017 1

Agenda

2

• Objectives

• Fall Product: What is it?

• Marketing Strategies

• What’s Next?

o Ways to Participate

o Program Dates

o Online Ordering System

o Proceeds & Rewards

o Resources

Objectives

3

• Understand your role as the TFM

• Benefits for the girls and the troop

• Be ready to explain the program

• Describe the product line

• Describe the reward line

• Understand the system for entering and submitting product

orders and rewards

The Fall Product Program

4

5

• Great way for girls/troops to start their year with some serious girl power!

• Girls earn rewards and troop funds for special activities and community projects.

• Girls can valuable life skills.

• Girls have FUN!

What is it?THE FALL PRODUCT PROGRAM

The 5 Skills

6Footnote goes here

THE FALL PRODUCT PROGRAM

• Goal Setting

• Decision Making

• Money Management

• People Skills

• Business Ethics

The 5 Skills

7Footnote goes here

THE FALL PRODUCT PROGRAM

Goal Setting

Girls set goals and, with their team, create a plan to reach them. This matters because girls need to know how to set and reach goals to succeed in school, on the job, and in life.

Decision Making

Girls decide where and when to sell products, how

to market their sale, and what to do with their earnings. This matters because girls must make many decisions, big and small, in their lives. Learning this skill helps them make good ones.

The 5 Skills

8Footnote goes here

THE FALL PRODUCT PROGRAM

Money Management

Girls develop a budget, take orders, and handle customers’ money. This matters because girls need to know how to handle money—from their lunch money to their allowance to (someday) their paycheck.

People Skills

Girls learn how to talk (and listen!) to their customers, as

well as learning how to work as a team with other girls. This matters because it helps them do better in school (on group projects, on sports teams, and on the playground) and, later, at work.

The 5 Skills

9Footnote goes here

THE FALL PRODUCT PROGRAM

Business Ethics

Girls act honestly and responsibly during every step of

the product program. This matters because employers

want to hire ethical employees—and the world needs

ethical leaders in every field.

Marketing Strategies

10

2017 Fall Product Program

Training

Fall Product Program Partners

• Ashdon Farms Nuts & Chocolates

• QSP/GAO Magazines & More

Fall Product Program Sale Dates: Order Taking/Online Sales

October 1 to October 22, 2017

Ashdon Farms

• Founded in 1921, working with Girl Scouts since 1996

• Consistently received the highest rating possible of Superior from AIB

• SQF certified level 2 since 2010

• Other retail customers include Costco, CVS and Walgreens

QSP

• QSP is celebrating 45 years of working with Girl Scouts this year

• Engaged with GSUSA advising on innovations with products and digital improvements nationally

• Largest fundraising company in North America bringing expertise and resources to Girl Scouts

• Driving innovation in the Girl Scout Fall Product Program

Nashville, TN

• Engaging Girl Experiences

• Growing Her Business

• Supporting

Her Business

Engaging Girl Experiences

2017 Fall Product Program

• Girls learn valuable leadership skills

• Troops earn start-up funds

• Sustains and expands programs for ALL girls!

Unleash the Hero Inside!

•– Girl empowerment

– Discovery of her inner strength

– Not being afraid to set big goals

– Taking action

– Positively impacting her community

Consistent with GSUSA National Brand Campaign

Goal Poster

Troop Activity Poster

• Troop girls set goals for the program– What do they want to do?

– Where do they want to go?

– What does each girl need to achieve to reach that goal?

Have the Troop Set Goals and Highlight on Goal Poster

Growing Her Business

ALL Fall 2017 Options in One Girl Packet

Nuts & Candy15% in Troop Proceeds

Magazines & More 15% in Troop

ProceedsReach Out Booklet

$2.00 in Troop Proceeds

Girl Packet

Customers Like to Try New Things!Like New Products!

Gift of Caring

5+ total nut/magazine donations

• Opportunity to give back to our military troops

• Customers simply indicate their donation

• How it works

• Girl collects donation towards nuts and/or magazines

• Troop enters order in Nut-E and receives proceeds

10+ total nut/magazine donations

19 Items Are Gluten Free!Honey Roasted Mixed Nuts Almond Cran-Orange CrunchBlack Forest Trail MixButter Toasted PeanutsCaramel TreasuresCashewsChocolate Covered AlmondsChocolate Covered PeanutsChocolate Covered RaisinsChocolate Toffee AlmondsCranberry Nut MixDill Pickle PeanutsDulce De LecheFruit SlicesHoney Roasted PeanutsMint Chocolate PenguinsMint TreasuresPeanut Butter BearsSalt & Pepper Cashews

Tumblers• 200+ college and designer

tumblers

• BPA free

• Dishwasher/ Microwave safe

• Made in the U.S.A.

• 18 Stainless Steel Tumblers & Water Bottles

• BPA free

• Double-walled, sweat free

$20.00 $20.00 $20.00 $20.00 $20.00 $20.00

$20.00 $20.00

Start Your Own Girl Scout Garden with Organic Veggies

• 8 fun and easy to grow varieties

• Made in the U.S.A

• Natural troop and girl program tie-ins

• Girl Business Cards– Set of 8 printed business cards for each

Girl Scout in Girl Packet

– Additional printable version available on

online ID added

More Tools + Better Tools = More Success

15%+ of Online Sales

• QSP / Nut & Chocolate Door Hangers– Printable Door Hangers

• Gives customers the ability to order nuts and magazines + more

Supporting Her Business

Access to Girl Dashboard

• Launch email sent to all registered Girl Scouts in Fall 2017

• Or go to COUNCIL website www. girlscoutsgcnwi.org and click on the QSP/Nut Online Program icon

– Can login using same email and password from Fall 2016.

Girl Dashboard Step by Step

• Set goal for friends and family to see

• Customize message

• Custom video option

• Upload image or take Selfie

Send Emails to Family & Friends

• Upload, or manually enter email addresses

– Previously entered email addresses accessible

– Order history from Fall 2016 available

• Girls sending 15+ emails earn the Online Patch

• Girls sending 30+ emails earn the Goal Achiever patch

Girl DashboardGirl-Led Business Tools

Send text messages with all online options

Printable girl business cards

Post to Facebook or Twitter

Online sales all track back to girl

MyCreation• Girls can design theme mascot

each year to uniquely reflect their personality

– Different every Fall so the activity is fresh every year

• Design 12 different attributes which include unlockables

– Like send 15 emails and unlock emblem designs

• MyPatchCreationearned at $160 in Total Online Sales

• $300 in Total Online Sales

• Girl receives congrats email

• Girl chooses name to go on shirt and size

• Shirt shipped directly to the girl

Direct to Girl Rewards

Take Action Projects

Take Action Projects•

– The troop making the world a better place

• Troops share their Take Action Projects –

Action Storyboard

– In girl emails to friends and family

• Over 8,100 Take Action Projects identified in Fall 2016 within partner councils– 393 in Girl Scouts of Greater Chicago and

Northwest Indiana

• Just another way Girl Scouting and the Fall Product Program fit together

• Ability to select all or one or more girls to email

• Post messages for girls/parents to see at login

• History of communications

Troop Dashboard

• View all girl activities along with real-time sales information

• Message girls/parents directly from page

• Select shopping cart to support individual girl

Troop Dashboard

Great Start to the Fall Product Program!

– Troops doing the Fall Product Program for 1st time

– Troops wanting to take goal getting to the next level

Quick Start℠ website.

• Results = Troops doing a 59 Minute Quick Start℠ increased their total sales (nuts and magazines) by 17% more in Fall 2016

Girls login to the QSP/Nut Online Program,

and send themselves a text with the payment link to use for their customers

Girls then call friends and family for 59 minutes and forward the text link for payment.

Automation of money collection, delivery, proceeds and girl rewards

100% Digital for Girls & Troops

What’s Next?

44

Program Dates

45

46

• Schedule a date for training

with Parents and Girls

• Prepare materials for family

• Set Goals

• Log in to the nut-E system to

verify your information

• Make sure your girls are

registered and in nut-E

SeptemberPROGRAM DATES

ACH

47

• 1 form…2 programs

• Sweep November 3 - 100% balance due

• ACH Adjustment Form

• Collections Process

ACH FORM - DUE SEPTEMBER 30

ACH SWEEP

NOVEMBER 3

Family Product Training

• Discuss troop goals

• Hand out all of the materials

• Discuss the ways to participate

• Discuss the product line and proceeds/rewards

• Review program dates

• Demonstrate filling out order forms and address booklets

• Show families how to login to the Girl Dashboard

BE CREATIVE & HAVE FUN!

48

Ways To Participate

49

• Online

• In person (Order Cards/Magazine Forms)

• By Mail (Address Booklets)

• Gift of Caring

• 59 Minute Quick Start

Proceeds & Rewards

50

How much can troops earn?

51Footnote goes here

PROCEEDS

• 15 % total sales for magazine, photo

keepsakes, organic veggies, tumblers,

candy and nut items

o Includes online sales, order cards and Gift

of Caring orders

• $2 per completed Reach Out Address

Booklet

o Limit one book per girl

What can girls earn?

52Footnote goes here

REWARDS

• 2 Categories

oNut/Candy Rewards

oMagazine/Photo Keepsake/Organic

Veggies/Tumbler Rewards

Rewards are cumulative

What can girls earn?

53Footnote goes here

REWARDS

Rewards are cumulative

Top Council Sellers

54Footnote goes here

REWARDS

• Top 3 Nut/Candy & Top 3 Magazine/Photo

Keepsake Council Seller

o 2 Tickets to attend the B96 Jingle Bash

o 1 ticket for the Girl Scout and 1 ticket for the

chaperone

• Concert date - December 7

• Meet and Greet with Jingle Bash Artist

OCTOBER 1-22

Girl Order Taking Period

55

56

• October 6: Troop Manager: Add Girls

• October 23-24: OPEN MIC NIGHT

• October 23-24: Troop Manager Entry

• Troop managers will be locked out of nut-E at 11:59pm on October 24th

• October 24-26: Troop Managers submit paperwork

• Review nut/candy order card and magazine orders

• Troop Managers submit 3 envelopes to Service Unit

• Before October 27th, make bank deposit(s)

OctoberPROGRAM DATES

57

• November 1: Individual

Collection (IC) Form and ACH

Adjustment Form Due

• November 3: ACH SWEEP

• November 9-12: TROOP

PRODUCT DELIVERY

• November - December: Troop

Reward Distribution

NovemberPROGRAM DATES

ACH Adjustment

58

• Forms due – November 1

• Complete this form if your troop cannot meet its financial

obligation on the scheduled sweep date.

• You must indicate how much of the obligation the troop will

pay.

• Forms received after the due date will not be accepted.

ACH Adjustment

59

• If you have been unsuccessful collecting from a parent,

complete and submit an Individual Collection (IC) Form.

• Do not give product to girls who have an outstanding

balance.

• Do not pay a girl’s debt from troop proceeds. If you decide

to pay a girl’s debt from troop proceeds or personal funds,

you will not be reimbursed at any point by council. You will

have to collect from the girl.

Preparing For Delivery

60

• Bring enough vehicles to accommodate the order in one

trip

• Verify the product count before loading product into the

vehicle

• Review the order, count and sign the receipt

COUNT…COUNT…COUNT!

Delivery: November 9-12

Online Ordering System (Troop)

61

NUT-E• Troop

o Username: GCNWI + Troop Number (case-sensitive)

o Password: fallsale

• Example

o Username: GCNWI12345

o Password: fallsale

NUT-e: ashdonfarmsnute.com

Service Unit Incentive

62

100% of Fall

Goal

+

100% of Cookie

Goal

12¢

Per cookie case

sold=

Service Unit Incentive

63

100% of Fall

Goal

+

105% of Cookie

Goal

25¢

Per cookie case

sold=

Resources

64

Resources

65

• Troop envelope

• Websites

o GCNWI: http://www.girlscoutsgcnwi.org/fallproduct

o Nut-E: https://www.ashdonfarmsnute.com/

o Troop/Girl Dashboard: http://www.girlscoutsgcnwi.org (click the QSP/Nut Online Program icon – Available 10/1)

• Rally Guide

• Open Mic Night

Resources

66

• E-mail

• How to Videos

• Service Unit Contacts

• Product Program Staff

o Helpline: 855.456.8347 ext 6722

o Email: [email protected]

67

How To Have A Successful Program

Encourage

Participation &

Counter Resistance

Set Goals

Provide Links To

Resources

Communicate Celebrate Your

Success

Motivate Your Troop

Leaders &

Volunteers

Questions?

Product Program Team, [email protected]

855.ILOVEGS, ext. 6722

855.456.8347, ext. 6722

68