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q Board Member of the Smart Card Alliance q Vice Chair for “Health and Human Service Counsel”
q Committee Member: q Insurance Identity Cards for Workgroup for Electronic Data Interchange(WEDI)
q Non-‐proIit advisor to (HHS) focused on healthcare technology to enhance quality of care, improving efIiciency and reducing costs.
q National Security of Trusted Identity in Cyberspace” (NSTIC)
q Contributor for the CDC/AMA Center for Public Health Preparedness & Disaster Response “Health Security Card” Study
q Founding Member of “Medical Identity Fraud Alliance”
All Patient Identity Solutions Should Adapt to Government, State, Insurance Carriers and Individual
Healthcare Providers Identity Token
Trusted Patient Identity
1
David Batchelor, CEO-‐ LifeMed ID, Inc.
Patient Safety, Effects and Costs
v Healthcare “Waste” v Fraud v Identity Theft v Patient Safety v Interpretable Identity v Results
v Over 17% of GDP is spent on healthcare v Medical costs are rising faster than wages or infla<on v 20% to 30% of healthcare spending is considered “waste”
Healthcare Expenditures Higher in 2010
2009
$760 Billion or 30% is
Considered Waste
Patient Safety Accurate Patient Identity
The #1 goal of the Join Commission's National Patient Safety Goals since 2003.
MisidentiIication of patients congests the healthcare system with administrative inefIiciencies, duplicate record and dirty
data corrections, lawsuits and legal costs
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
2013-‐14?
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
Healthcare fraud represents the largest single category of insurance fraud convic<ons
Insurance Fraud Convictions
Na<onal Average Fraud Amount
Consumer Cost to Resolve Fraud
Medical Iden<ty TheS
All Iden<ty TheSs
Combined
Identity Fraud Cost Comparisons
21% didn’t discover the problem for two or more years
One third of all medical iden<ty theS vic<ms’ insurance premiums increased
Nearly half of all medical iden<ty theS vic<ms lose their health coverage
29% of medical iden<ty theS vic<ms didn’t discover the problem un<l a year later
Only 10% of all medical iden<ty theS incidents were completely resolved
Minimum cost to open a subway franchise Average salary of a family physician Healthcare facility se5lement cost Average cost of a new home Average cost of life<me healthcare
Identity Theft Costs (effects people)
1 2 3 4
$8,200 $10,500
$20,160
$28,400
Annual cost of in-‐state public
university tui<on
Annual cost: family of four
Medical: Average to
restore iden<ty
Average cost of a new car
Identity Theft Medical is Fastest Growing
Averages
v There are approximately 195,000 deaths in the U.S. every year due to identity and medical errors.
v Ten- 10 out of 17 medical error deaths are due to “wrong patient errors”, or failure to correctly identify a patient
v Wrong patient errors: 114,706 v Motor vehicle accidents: 43,458 v Breast Cancer: 39,297
v Prostate Cancer 29,720
v Homicide: 22,824
v AIDS: 17,347
Patient Safety… 2010
Patient Identity, Matching Record and Procedure
q Harris County Texas ONLY (name/DOB) q 3.4 million patients q 249,213 have same Iirst & last name q 69,807 pairs share both names and birth date q 2,488 patients named Maria Garcia
q Nationally q Duplicate records account for 5-‐15% of all patient records and cost the average hospital $500K -‐ $2.5M every few years.
q Up to 15,000 Duplicate Records for every 100,000 records
Duplicate Records Patient Safety Continued -‐ Identity Problem
12
Individual or Integrated Delivery Networks Each with a unique patient MRN
Health Informa<on Exchange (HIE)
Hospitals
Clinics
Doctor’s Offices
Solution-‐ Interoperable Patient IdentiIiers Providers, Government and Insurance
14
mpi/empi Enterprise - Master Patient Index
Biometric Devices Public Iden<ty Systems
Branded Personal Health Card
Probabilistic vs. Deterministic
Requirement-‐ Bridging Identity Across ALL Disparate PMS/EHR’s Protecting Patient with Seamless Integration
Others
Epic Systems Corporation
Allscripts
eClinicalWorks LLC
NextGen Healthcare
GE Healthcare
Cerner Corporation
Practice Fusion
Athenahealth, Inc
McKesson
CPSI DocuTap
MediTech
Siemens
One Identity for all Visits
15
Pa?ent Iden?ty, record and Procedure Matching
Determinis?c Bio/Card ID
Probabilis?c EMPI
Combined Security
Increase pa<ent safety and sa<sfac<on ü ü ü Increase compliant billing and reduce revenue cycle <me ü ü ü Determinis<c pa<ent matching ü ü Secure pa<ent iden<fica<on ü ü Validated pa<ent iden<fica<on ü ü Automate pa<ent registra<on ü ü Secure pa<ent demographic record access from web access ü ü Reduce crea<on of duplicate records ü ü Reduce misiden<fied records ü ü Probabilis<c pa<ent matching ü ü Consistent view of cri<cal pa<ent demographics ü ü Op<mum pa<ent matching and source of truth ü Color coded duplicate record elimina<on report ü Alert of poten<al duplicate record ü
Deterministic and Probabilistic Patient Authentication as a Requirement to EMPI
16
Deterministic Authentication Positive ID… Always
Past Present Future CMS, Insurance & Healthcare
Providers ID Cards or Biometrics No More Duplicates
Repairing Duplicate or Overlay Records costs $500K -‐ $2.5M every 2–3 years.
17
Biometrics or ID Cards 30 Second Paperless Registration -‐ 250,000 times a year
One-‐time patient validation links patient medical record for lifetime automation
Patient presents identity verification documents
Registration authenticates and verifies ID and takes photo
Biometric or ID Card linked to
identity
SecureReg aligns identity and medical record in PMS/ADT System
Automated 30 second patient registration without Clipboard Patient validates identity using Biometric or ID Card
SecureReg automatically evokes patient medical record for registration
SecureReg decrypts, validates identity and
retrieves patient record
18
Automatic PHR and Discharge Information Updates at Sign-‐Out Patient reviews and signs
any electronic forms Patient’s validate ID with Bio or ID Card upon
exit using unmanned reader or Kiosk
q What IF… q Bridge one identity to all medical record locations
q No changes in workIlow q Up to data demographic data q Integrate to all providers
Authenticating Card and Identity
Verifying Patient Photo, PIN, Biometric
Medicare, Medicaid, CHIP, Debit, HSA,
Compares Disparate Historical Patient Data
Invokes Patients Record using Provider’s Current Software
Patient Data Exchange Portal
EMS Gateway Bridging EMS with Patient Data and ER
19
Simple: Positive Patient Identity, Record and Procedure Matching
InIluences… Diminishes Procedure, Duplicate Tes<ng, and
Iden<ty Fraud
Increased Pa<ent Database Integrity …less
Medical Errors Decrease Administra<on Requirements -‐ Increase
Pa<ent Interac<on
Increased Account Collec<ons and On-‐Going
Revenue Growth
Pa<ent Iden<ty Authen<ca<on
Eliminate Duplicate, Overlay Records and
Diminish Keystroke Errors
Workflow Automa<on 30 Second Paperless
Registra<on
Increase Administra<ve and Claims Efficiencies
Proven 6-‐8 Month ROI Average “Annual” Hospital Savings = $800K-‐$4.6M
Increase Pa<ent Safety, Sa<sfac<on and Loyalty
One Identity for all Visits & Locations
20
Thank You, David Batchelor, CEO
Trusted Patient Identity