TrustOne Marketing Booklet

simplifying the way you do business

payment solutions

www.trustonepaymentservices.com

We are committed to your business customer’s success...

simplifying the wayyou do business

INDEXCorporate OverviewProgram Features & BenefitsSample of Our SolutionsOur Revenue ShareOur Program CommitmentCompany Bios

“We have been helping businesses nationwide reduce their payment processing costs and improve efficiencies since 1989”

Our corporate overview...


Trust One© is a privately-owned company headquartered in Atlanta, Georgia with offices in Brentwood, Tennessee.

Trust One© Payment Services was formed in 1989, and its executive team has been in the payment services industry since 1980, with combined experience of more than 100 years.

Trust One© offers competitive pricing and personalized service to merchants throughout the U.S.

“Trust One Payment Services, an advocate in the payment industry, providing professionalism through absolute integrity, respect for the

individual and excellence.”

Trust One© is making transactions easier...


Trust One© provides sales and support for an array of merchant services, including:

Credit/Debit Card Processing ACH/EFT Check Processing Check Verification, Guarantee & Remote Deposit Electronic Gift & Loyalty Cards Secure Internet E-Commerce Processing ATMs

A partner that is there for you...


With combined experience of over 50 years working withcommunity banks and their merchants, the community bank team has developed one of the best programs in the industry.

And you need to know that your processing partner is there forthe long haul with innovative thinking that can benefit their business.

That’s where we come in. We are Trust One Payment Services©, Inc. We can help your business customers thrive by giving them more ways to success now and in the future by making transactions easier.

We are committed to your business customers’ success. They come first! We know it and so will you.

Why Trust One Payment Services©...


Together we design a program to meet your needs and the needs of your business customers.

• You control the program offering

• Trust One© provides one call resolution

• Trust One© provides expertise, continuous training and product updates to bank employees, as well as to your merchants.

• Trust One© assumes liability on approved applications

Trust One© gives you a broad range of options from full service to self-administered and anything in between.

Together we design a program...


Activities/Services Full Service Self Administered

Merchant Identification Financial Institution Financial Institution

Sales Call Trust One© Financial Institution

Proposals Trust One© Financial Institution

Application Processing Trust One© Financial Institution

Merchant Training Trust One© Financial Institution

Installation Trust One© Financial Institution

On-Going Support Trust One© Financial Institution

Employee On-Going Training Trust One© Trust One©

Equipment Decoding & Transport Trust One© Trust One©

Financial institution program features...


• Excellent revenue sharing opportunities• Comprehensive PCI and PED compliant electronic

payment services • POS Equipment, Software and Internet solutions• Fully integrated, end-to-end service provider •AuthorizationandCaptureoptions •ClearingandSettlementoptions• Specially designed solutions for business to business,

account receivable payment, retail, restaurants, lodging, mobile, internet and card not present

• Best Equipment Warranty in the Industry

Financial Institution features include:

Financial institution program features...


• New merchant setup within 3 to 5 business days• Trained Trust One© team members• Chargeback and Fraud Monitoring Support• Web-based management tools• On-going cross training programs for Financial

Institution’s staff• Cost free marketing materials provided by Trust One©

Financial Institution features (cont.):

Financial Institution Program Benefits• Program flexibility, ability to solve 99% of Financial Institutions

customers’ payment requirements

• Pricing structure flexibility, ability to beat or meet Financial Institution’s customer’s existing payment pricing

• Reoccurring fee income to the Financial Institution

• Referral fee paid to the Financial Institution’s employees

• New PCI and PED compliant Equipment and Software offerings

Simplifying the Way You Do Business

• Web based reporting tools for easy access

• Expert personal support for your Financial institution and your customers

• Knowledgeable resources to solve your business customers’ every Electronic Payment need

• 30 day processing agreement, Trust One© has to earn your trust every month

• Custom marketing Materials: Brochures, Mailers, Displays, Letters, Comment Cards and Gift Card Incentives

Providing cutting edge technology...


Trust One© unites the capabilities of electronic transaction pro-cessing, Check 21 image-capture, and guarantee solutions with Mobile Deposit®.

This service positions merchants to offer their customers a breakthrough in convenience, accuracy, and security for guaran-teed funding of mobile remote check deposits.

Already certified on the Apple Store© for the iPhone™

Expresscheck 21Web-based Check 21 and ARC PlatformWeb-based Electronic Checks RETAIL PAYDAY “EXPRESS PLUS”RETAIL PAYDAY “EXPRESS” RETAIL PAYDAYPaper Checks

Check Related Products

Card Processing Solutions

Trust One© understands that closing every sale is critical - no matter how the customer wants to pay. That’s why we offer multiple methods of payment. Every card transaction is processed quickly and securely.

Whether your business customers are a local store owner or a multi location retailer- we can help them expand their business.

Additional Cards Include: Industry-Specific Products & Specialized Services•Automotive Solutions•Mail & Phone Order Solutions•E-Commerce Solutions •Lodging Solutions •Petroleum Solutions •Restaurant Solutions •Retail Solutions •Wireless Solutions

•Semi-Custom electronic gift cards, turn key packages •Custom electronic gift cards •Combined gift and loyalty electronic cards

PCI & PED compliance equipment and software...100% warranty on all compliant equipment


Whether the merchant owns their POS equipment or purchases POS equipment from Trust One©, as long as they are with us, we will replace it at no cost to the merchant.

If it stops working for any reason we even pay the shipping- free of charge.

Our Equipment Guarantee

One of the best revenue shares in the industry...


About Our Revenue Share•Bankwillreceive25% of Net Revenue monthly.

•Employeeswillreceivea$25 Visa Gift Card for every approved referred merchant.

That’s where we come in. We are Trust One Payment Services, Inc©. We can help your business customers thrive by giving you more ways to success now and in the future by making transactions easier.

Program CommitmentNo matter what type of business your customers run- online, brick and mortar, mobile, catalog or all three- they need payment processing that’s fast, secure and reliable. And they need to know that their processing partner is there for the long haul with innovative thinking that can benefit their business.

We Can: • Help them choose the processing solution

• Train using propercard accept procedures

• Shorten the time it takes them to receive their processed funds

• Help them save money

• Show them how to generate new revenue streams with gift and loyalty cards

• Provide them with easy secure access to powerful online management and reporting tools

• We are committed to your business customer’s success.

A reason to Trust One©...


Partner with us and we will help you grow your merchant base and revenue.Together we design a program to meet your needs and the needs of your business customers.

Company Bios

Mr. Cason is President and CEO of Trust One Payment Services, Inc. Mr. Cason received a BBA degree from the University of Georgia in 1987. He has seven years of banking experience. While attending the University of Georgia, he worked at First National Bank of Cobb County. Barnett Bank acquired FNB during this time. After graduation, Rob took a job with Citizens Bank of Dallas, Georgia as a Branch Manager/Loan Officer.Mr. Cason founded Trust One Payment Services in 1989. In 1998, He started an Independent Sales Organization with National Bank of Commerce. In 2000, he Incorporated Trust One Payment Services.

Rob Cason

Andy DeFalcoMr. DeFalco is Executive Vice President of Trust One Payment Services, Inc., responsible for sales and marketing. He is a veteran payments services executive spanning over two decades in which he has served community banks and merchants a like for the following companies: Payment Transaction Solutions LP, First Tennessee Bank, Global Payments Inc., and AmSouth Bank.

Ms. Ervin is Senior Vice President of Trust One Payment Services, Inc. She has over 25 years experience working with community banks- including five years as territory manager for First Tennessee’s Agent Bank Program. Ms. Ervin has held multiple positions within the banking industry and is a graduate of the Southeastern School of Banking.

Sheila ErvinMs. DeFalco is Senior Account Executive of Trust One Payment Services, Inc. Ms. DeFalco is a graduate of Middle Tennessee State University with a Bachelor’s in Business and Marketing. She has over six years of experience in client relationship development, management and marketing. In previous positions she was responsible for new business, growth and retention of clients.

Sarah DeFalco

Mr. Patterson is Senior Account Executive of Trust One Payment Services, Inc. He is a graduate of Mississippi College in Clinton, MS with a Bachelor’s in Business Administration. Mr. Patterson has over 25 years working with financial institutions in regulatory compliance and payment services. He has worked with Bankers Systems, Inc. for over 23 years in regulatory compliance and for Payment Alliance International for over 4 years in payment services.

Gary Patterson:

1616WestgateCircleBrentwood,TN.37027•615.467.6303CorporateOffice•Atlanta,GA

[email protected]

www.trustonepaymentservices.com

Documents

TrustOne Marketing Booklet