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Tui Ora Ltd Presentation for MIDLANDS REGION PRIMARY HEALTH CARE NURSE LEADERS FORUM. Date 30 TH May 2014. Tui Ora Ltd. Tui Ora Background Vision Mission Funding . Geographical Area. Services offered. POPULATION – TUI ORA FAMILY HEALTH MHN Locality: North Taranaki - PowerPoint PPT Presentation
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Tui Ora Ltd Presentation for
MIDLANDS REGION PRIMARY HEALTH CARE NURSE LEADERS FORUM
Date 30TH May 2014
Tui Ora Ltd
Tui Ora
• Background
• Vision • Mission • Funding
Geographical Area
Services offered
Child & Adolescent Mental Health Service
Alcohol and Drugs,Supported Accommodation
General MentalHealth
Wellness TeamTPC
Taranaki Primary Connections
Long Term ConditionsYouth Services
Alt EdTui Ora Family Health Public Health
Cultural Advisor,Kaiawhina. Koroua Kuia
ServicesHomebased Support
POPULATION – TUI ORA FAMILY HEALTHMHN Locality: North Taranaki
Proportion of MHN: 4%
iii
TUI ORA FAMILY HEALTH – POPULATION AGE
Population Age
0-4 5-14 15-24 25-44 45-64 65-74 75+313 593 481 911 701 138 72
Population Ethnicity
Asian European Maori Pacific Island Other197 1,015 1,796 130 71
TUI ORA FAMILY HEALTH – POPULATION ETHNICITY
Q1 Q2 Q3 Q4 Q5 Not recorded169 364 601 912 995 168
TUI ORA FAMILY HEALTH – POPULATION QUINTILE
Population Quintile
Female Male1660 1549
TUI ORA FAMILY HEALTH – POPULATION GENDER
Population Gender
POPULATION – TUI ORA FAMILY HEALTHMHN Locality: North Taranaki - Proportion of MHN: 4%
POPULATION – TUI ORA FAMILY HEALTHMHN Locality: North Taranaki - Proportion of MHN: 4%
POPULATION – TUI ORA FAMILY HEALTHMHN Locality: North Taranaki - Proportion of MHN: 4%
Role of the Nurse in Whanau ora
Clinical Practice
Holistic Approach
Culturally aware
NAVIGATOR/KAIAWHINA
In a GP environment the clinical team has limited time and resources to attend to patient’s holistic wellbeing with most engagements are the standard 15 minute appointment.
The most important phase of engagement is ‘Whakawhanaungatanga’.
Listening and capturing their story at its rawest must be given respect.
NAVIGATOR/KAIAWHINAThere are whanau who identify their needs as ‘small’ or ‘one-off’ - but we have learnt that the smallest of need can have a huge impact on whanau. My child has no shoes to wear to school My child is always sick, always in hospital. I have been kicked out of home. I am sleeping in my car - I have no money - I have no food I DNA my appointments because I have no transport or I have a car but I can
not afford the registration / w.o.f / petrol. I have come to see my doctor today because I have a sore knee but what
actually pains me is I was raped as a child and now my 7yr old moko tells me she is being touched by a known person.
PathwayPhone calls (network) – i.e. Salvation Army, Winz, Budget advice, CYFPhone calls to TDHB – OPD, RadiologyOutcomeFollow up – on-going aspirations
Patient 1
Lives alone – ex wife and their 17yr old daughter live in NP Friends picked up his medication from the pharmacy – they are all
users Friends took his eftpos card and emptied his account weekly Friend was his signatory at the bank He has short term memory loss Cannot walk 2 flights of stairs – awaiting surgery for hip replacement Has Multi outstanding bills Has seizures – ambulance callouts numerous times, has an
outstanding account Unopened mail
WHANAU ORA PLAN
Patient 1 Pathway
• Kaiawhina – support and advocate to Winz, set up redirection of the benefit to support his outstanding accounts
• Access Ability – home support – PC, house cleaning, shopping• Navigator – transport and support to medical appointments• Conversation with pharmacy – weekly courier pick up & selected people to pick up• Continence nurse support• Medlab home visits
Outcome
• Medication oversight • Joined St John Ambulance membership group• Bills / mortgage / insurance are being paid• Cupboards are stocked weekly & meals are prepared• Daily care support• Transported to medical appointments• Incontinent products available• Communication with ex wife now active
WHANAU ORA PLAN
Patient 2
• Moved home with whanau to Taranaki from Australia after 10yrs, staying with uncle
• Has Klippel-Feil Syndrome – can not lie in an ordinary bed• Constant seizures• Menorrhagia• Profoundly deaf• Signs • Mother transports patient to a friend’s house 1.5 km away daily
for a shower – hygiene, therapeutic • Bathroom tiny, separate toilet.
WHANAU ORA PLAN
Patient 2 Pathway • Access Ability – to support with PC & outings • Deaf foundation – interpreter• TDHB OT – assess bathroom Outcome • Care support for outings in the event of seizures.• Medical alarm • Interpreter available when necessary• Given a hospital bed• Has a new wet-floor bathroom thanks to local tradesmen and businesses
that provided free materials and time – now showers whenever she feels the need
• Volunteers for 2 hrs a week at the SPCA – she never ever thought in her wildest dream that this would be possible.
WHANAU ORA PLAN