UCF How to be a Good Mentor 10 May 2016 - Mentoring …€¦ · A role model is a person ... It is harder to make and maintain informal connec/ons when the ... UCF How to be a Good

MentoringBestPrac/cesPartI:HowtobeaGoodMentor

KatyDickinsonFounder,MentoringStandard

[email protected]

10May2016

OverviewandGoals

•  Mentoringisatopmethodologythatispar/cularlyeffec/veatpromo/ngdevelopment,advancement,andproduc/vity.

•  Fromthispresenta/on,facultywhowanttobebeLermentorswilllearnfromaworldexpertaboutbestprac/cesandhearprac/calexamplesofhowmentoringworks.

•  Alsotobeaddressedarehowmentoringisdifferentfromcoachingandsponsorship,bestprac/cesformentees,andhowdevelopingacultureofmentoringcanstrengthenthewholeuniversitycommunity.

10May2016 Copyright2016MentoringStandard 2

AcademicMentoringData


Materialispresentedhereonmentoringinawidevarietyofprofessionalareas:academic,industry,government,andnon-profit.Whiletherearedifferencesof/tle,goals,andorganiza/onalstructure,nosubstan)vedifferencesinmentoringmethodorresultshavebeenfoundintheseareas.Academicdatahavebeenpresentedwhenavailable.Mentoringasalearningandprofessionalmethodologyisremarkablyeffec/ve;however,detailedinforma/ononlong-termpaLernsisscarce.Mostreportsavailabletothepublicareanecdotal,superficial,orboth.

Mentoring:ComplexbutRewarding


“Na/onalMentoringMonth:3TipsfromaGuru”AmericanAssocia/onofUniversityWomen,2013

WhatdoMentorsdo?


Mentorsadviseandinspire.Inshort,prac/calterms:

1. Mentorsmakeintroduc/ons–topeople,toprogramsorcompanies.

2. Mentorsgiverecommenda/onstobestresources–reading,classes,experiences.

3. Mentorsgivefeedbackforthementeetoconsider.

MentorsareRoleModelsArolemodelisapersonwhosebehavior,example,orsuccesscanbeemulatedbyothers.

10May2016

More:h2p://www.notabletechnicalwomen.org/

Copyright2016MentoringStandard 6

BenefitstoMentees


• Greaterproduc/vity,competence.• Enhancedprofessionalconfidence.• Reducedjob-relatedstress.• BeLerinterpersonalrela/onships.•  Largerpersonalandprofessionalnetwork.• Understandingoftheircareerpath.

More:h2p://www.mentoringstandard.com/benefits-of-mentoring/

BenefitstoMentors


•  Amentoringprogramcannotsucceedwithoutexperiencedandreliablementors,preferablycomingbackyearaeeryear.

•  Whatmo/vatesaseniorexecu/veortechnicaldevelopertospenduptofourhoursamonthwithamentee?•  Giving/metohelpothers-payingitforward.•  Developingmentor’scoachingandleadershipskills.•  Extendingprofessionalandpersonalnetworks(mentor

andmentee).•  Newunderstandingonthemosteffec/vewaystowork

andknowledgeoftheirowncompanyororganiza/on.


KeyValueofMentoringtoHos/ngOrganiza/on


• Significantproduc/vitygains.•  Leadershipandcareerdevelopment.• Diversityawarenessandsupport.• Reten/onimprovementandstaffsa/sfac/on.


Mentoringvs.Coachingvs.Sponsorship


Power Topic Dura)on Boundaries Reward

Sponsor Hierarchicalorposi/onalauthority

Successionplanning,leadershipbuilding

Long-Term:manyyears

Partofregularwork

Careerdirec/on,protec/on

Coach Specialknowledge Transferofspecificinforma/on,Teaching

Short-Term:classorprogramdura/on

Schoolortrainingscopeandvision

Student:passestestCoach:payment

Mentor Wisdomauthority Careerorpersonalgrowth

Mid-Term:6to12months

Programscopeandvision

Mutuallearning,recommenda/ons,feedback

Adaptedfroma2014workbyKatyDickinsonwhileatEverwise,licensedunderaCrea/veCommonsALribu/on-ShareAlike4.0Interna/onalLicense:h2ps://crea=vecommons.org/licenses/by-sa/4.0/More:h2p://www.mentoringstandard.com/mentoring-vs-coaching-vs-sponsorship/

BestPrac/ces:There'sMoretoMentoringthanMeetstheEye


TheFineArtofEffec)veListening-Twoears,onemouth...-Pa/ence:problemscanbemorecomplexthanyouthink-Soundingboard,not“bored”- Whenremote,acknowledgefrequently(paraphrase,clarify).

Objec)veSupport-Provide/melyconstruc/vefeedbackasadisinterestedthirdparty-Beasafeharborforven/ng;beatrustworthyconfidant-Evaluateprogressandadjustgoals-Encouragegemngoutsidecomfortzone(rewardrisk-taking;learnfromfailure).

AdviseandCatalyze-Notjustoneanswer;recognizeandweighop/ons-Shareproblem-solvingskillsandletthementeefindthesolu/on- Discusstheimpactsofvariousac/ons.

ShareYourself,BeCommiJed-Meetregularly:it’snotmentoringifitdoesn’tactuallyhappen-Meetinpersonwheneverpossible-Haveanopendoor

Flexibility(theMentoringAsana)- Respectmentee’schoicetodowhat’srightforhisorhersitua/on- Accommodatechangesintopics,goals- Lifehappens–reschedule,don’tdisengage(deadlines,holidays,illnesses).

-Providetheconnectbetweenthementee’sgoalsandtheorganiza/on'sorcompany’sgoals-Connectthementeewithyournetwork,engageinmentee'snetwork-Shareyourpassion,haveapassionforsharing

Adapted“SunMentoring:1996-2009”SunLaboratoriesTechnicalReport,2009.

WorstPrac/ces:HowtoDis-serveYourMentee


No)me,no)me...-Cancelatthelastminutebecausesomethingreallyimportantcomesup-Comelate,leaveearly-Oops,Iforgot-Whybothertoschedulemee/ngs?.

Noexplana)onsnecessary-Surelyyoucanlearnbyosmosis-Noneedtosharethissinceitwassenttoanemailgroup-Ifeveryoneknewabouttheseresources,who’dneedme?.

Didyousaysomething?-I’mtheMEinMENTOR-WhenIwantyouropinion,I’llaskforit-Ifitworkedforme,itwillworkforyou..

So,asItoldyourmanager…-Confiden/ality,whatconfiden/ality?-Ididn’tthinkyou’dmindmysharing...

Everythingyoudoiswrong-Whyintheworlddidyoudothat?-Well,ifyoucan’texplainit,Ican’thelpyou-JustdowhatIsay,anddon’taskques/ons.

Didyouwanttogetsomethingoutofthis?-Goals?goals?wedon’tneednos/nkin’goals...-DidIsayI’ddothat?-Yoursa/sfac/onisnotmyproblem

Adaptedfrom“SunMentoring:1996-2009”SunLaboratoriesTechnicalReport,2009.

BeingaGoodMentee1Sugges/onsfromtheAmericanAssocia/onofUniversityWomen,2013:

•  Doyourhomework.Cometomee/ngswithyourmentorprepared.Makesureyou’vedoneanyreadingsassignedyou.Ifyourmentormakesaprofessionalrecommenda/on,doit—nomaLerhowawkwarditmayseem.

•  Askques)ons.Youwanttolearnhowyourmentorthinksandmakesdecisions—soask!•  BerespecSullypersistent.Rela/onshipsoeenfallapartbecausethementeedidn’tfollow

up.Don’tworryabouthoundingyourmentor;youalreadyhavepermissiontoask.•  Be commiJed. Theeffort youput into this rela/onshipwill directly affect the results, so

makethe/meneededfortherela/onship.•  Bepa)ent.Oeen,thementorlearnsmoreintheshorttermthanthementeewill.During

your mee/ngs, the mentor may get a concrete understanding of the problems in theprofession.Thementee,ontheotherhand,takeslongertoprocesswhatshe’slearning.Itmay take years for the mentee to fully understand the lessons learned from therela/onship.

“Na/onalMentoringMonth:3TipsfromaGuru”AmericanAssocia/onofUniversityWomen,2013.More:hLp://www.mentoringstandard.com/being-a-good-mentee/


BeingaGoodMentee2Sugges/onsfromCarnegieMellonUniv.mentoringprogramstartedin2010:

•  Showup. Not just physically, butmentally, to every interac/on. Comewith goals, comewithques/ons,comewithideas.

•  Followup. Ifyourmentorgivesyouacontact,sendtheemail thatday. Ifsomeonehelpsyou,sendathankyouemail

•  Readup. Constantly researching your field, your colleagues, and your compe/tors is thenameofthegame.

Inaddi/on,keepinmindthat“Whenyouinvestyour=meinbeingacommi2edmentee,youwillberewardedwithacceleratedexperiencesfromyourmentor.”

“3 Tac/cs for Being a Good Mentee”, (Carnegie Mellon University – Dietrich College Career MentoringProgram),byJessicaDickinsonGoodman,2012.More:h2p://www.mentoringstandard.com/being-a-good-mentee/


TheBestMentoringAdvice

“Don’texpectorpromisemiracles.Thegoalisnotperfec)onbutimprovement.”

-  Dr.BobSproull-  SunMicrosystemsLabsDirector,2006-2011-  SunMicrosystemsLabsFellow(VicePresident),1990-2010-  Principal,SutherlandSproullandAssociates,1980-1990-  AssociateProfessor,CarnegieMellonUniversity,1977-1990

“SunMentoring:1996-2009”SunLaboratoriesTechnicalReport,2009.


WhatDoMentorsLookLike?72Cer/fiedMentorsin17Countries


FormalMentoringPar/cipa/onSurveyof52Cer/fiedMentors


InformalMentoringPar/cipa/onSurveyof52Cer/fiedMentors


TypesofMentoringSurveyof52Cer/fiedMentors


AcademicLevelSurveyof52Cer/fiedMentors


ProfessionalSenioritySurveyof52Cer/fiedMentors


ProgramPar/cipa/onSurveyof52Cer/fiedMentors


2SurprisingLong-TermFindingsSunMicrosystems

●  Gender:Therewasnosubstan/vedifferenceinreportedsa/sfac/onbetweenmenteeswithmalementorsandthosewithfemalementors.○  Althoughfemalementeeshaveastrongpreferenceforfemalementors,long-term

datashowedthatmenandwomenmenteesreportedthesameprogramsa/sfac/on(90%average),regardlessoftheirmentor'sgender.

●  Distance:Therewasnodifferenceinmenteesa/sfac/onwhetherpartneredlocallyorwitharemotementor.○  In5yearsofquarterlyreportresponses,22%wereco-locatedwiththeirmentor,and

88%wereat-a-distance.Bothgroupsreportedanequallevelofsa/sfac/on.

○  Itishardertomakeandmaintaininformalconnec/onswhenthementorandmenteearenotlocaltoeachother-butsa/sfac/onisthesame.

“SunMentoring:1996-2009”SunLaboratoriesTechnicalReport,2009.


DevelopingaMentoringCulture1


CreateNew,andExtendExis/ng

MentoringPrograms

AskMentorsandMenteestoRecruitPar/cipants

SeekSeniorandDiverseMentors

RewardMentorsinRegular

Evalua/onCycles

Con/nuousCycle-Ongoing

DevelopingaMentoringCulture2•  Crea/ngoneormoreformalmentoringprogramsthatareavailablelong-termis

thefirststeptobuildingamentoringculturethatbenefitsthewholeorganiza/on.•  Sa/sfiedpar/cipantsarethebestrecruitersforanymentoringprogram.•  Amentoringprogramthatoffersalargechoiceofgoodmentorsallowsthebest

possiblematchformentees.•  Diversechoiceofmentorsallowmenteestoengagewith“someonelikeme”–a

mentorwithwhomtheyfeelcommonalityandsharedvalues.•  Becauseaformalmentoringprogrammakesgooduseoftheirverylimited/me,it

iseasierforprofessorsandexecu/vestopar/cipateregularly.Over/me,thementorsstarttomentoreachother.

•  Along-termprogramiss/lltherewhenthementeesmaturetobecomementorsthemselves,crea/ngavirtuouscycle:–  25%ofthementorsintheSunMicrosystemsEngineeringmentoringprogramhad

startedtheirpar/cipa/onasmentees.–  OftheTechWomenUSStateDepartmentmentoringprogrampar/cipantswhohave

becomeCer/fiedMentors,64%startedasmentees.•  Supportthementoringculturebyaddingmentoringtoevalua/onandpromo/on

policies.Rewardmentoring!


BestPrac/cesinManagingMentoring


From2013“Life/meValueofMentoring”ByKatyDickinson,GraceHopperConference

MentorSa/sfac/on1Cer/fiedMentors2016

•  Dr.AlyaaAbdelhalim(AlexandriaUniversity–Egypt):“Mentoringformethroughoutmyexperienceisaboutprovidingthesuitableenvironmentformystudentstolearntogrowandadoptposi/vethinkingtokeeptheirenthusiasmandpassionabouttheirideasandinven/onsalive,regardlessofthesetbacksordisappointmentstheymayencounter.Notonlybyprovidingthemwithposi/vethinkingembeddedinthetalkbutwrappingtalkwithsuccessstories.”

•  Dr.OmolaraTi)layoAladesanmi(ObafemiAwolowoUniv.-Nigeria):“Ihavebeeninvolvedinmentoringforabout10yearsandithasbeenamutualrela/onship.Ihavelearntalotfrommymenteewhichhasalsohelpedmetoimproveonmymentoringability.”

•  Dr.TemitopeAladesanmi(ObafemiAwolowoUniversity-Nigeria):“Atapointinmylife,IrealizedthatIhavegarneredsomuchknowledgeitbecomesimportantformetoseehowtheknowledgecanbeputintotheuseofsociety.”


MentorSa/sfac/on2Cer/fiedMentors2016

•  Dr.YetundeFolajimi(NortheasternUniversity–MassachuseJs,USA):"Iamdrivenbyaspecialpassiontogivebacktothesociety,asImyselfbenefitedthroughmentoring.Ivaluemyimpactonthenewgenera/onofgirlsandwomenwhomImentorthrougheventslikeregularsummercamps,hackathons,trainingprogramsandpersonalizedmentoring.Ihaveworkedwithhundredsofgirlsannuallybyengagingtheminac/vi/esthatenablethemprac/ceandcreateprojectsoftheirown,therebyaddressingthelowself-confidencewhichisacri/calfactorthatespeciallydiscourageswomenandgirlsfrombeingpartofICTprofessions.”

•  SharonMoore(ManagementCoach-France):“Ilearnagreatdealfrommymentees…Some/mesinhelpingamenteeIhavedoneresearchorgainedknowledgethatImightnothavedonewithouttheirques/ons/curiosity.Ihavereceivedinnova/veideasforproblemssolvingwatchingmymenteessolvetheirownproblems.Ihavealsobeenexposedtootherpartsoftheorganiza/onorotherexper/sethathaveenrichedmyownexperiencebase.”

•  LarissaShapiro(DiversityManager–California,USA):“WhatIcon/nuetolearnisthatbeingamentorshinesalightandliesupotherpeople-butevenmoreso,itteachesmemyownstrengthsandweaknesses.”


MentoringintheFieldExample1:NotFunny

●  IndiscussingCopyrightandFairUsewithtwomenteesfromtheMiddleEast,Ishowedthema2007TEDTalkvideobyHarvardLawProfessorLawrenceLessig.


●  ProfessorLessig’stalkincludedashortremixexamplecalled“JesusChrist-TheMusical”.Ithoughtthecomicvideowasharmlessandfunnybutbothmenteesfounditdeeplyoffensive.

●  Wespentdaysrebuildingtrustandhadtoagreetodisagreeabouttheappropriatenessoftheexample.

InherittheMirthcartoonfromCuylerBlack,Copyright2011

MentoringintheFieldExample2:CrisisataDistance

●  Twoweeksintoafull-/meproject-basedmentoringprogram,mymentee’sworkteamheardthattheywonacompe//on-andhadtoprepareamajorproposalimmediately.

●  Thementeehadtodecidewhethertodropoutofthementoringprogramandreturnhome,ortomanageherteamthroughproposaldevelopmentremotely.

●  Thementorshipbecameareal-/meexerciseindistancecoaching.


MentoringintheFieldExample3:Disengaged

●  Aeeramonth,thementorwasspendingonlyafrac/onofthe/meshehadcommiLedtodedicatetohermentee-whowasfrustratedandreadytoquit.

●  Asmanagerofthementoringprogram,Isetupaprivatecalltoreviewtheprogramrequirementswiththementor.

●  Thementorhadbeenbusyandnotawareofhermentee’sfrustra/on.Aeerourmee/ng,thementorgavehighestprioritytosuppor/nghermentee.


MentoringintheFieldExample4:LifeandDeath

●  On11September2001,PhilRosenzweigdiedonthesecondplanecrashedbyterroristsintotheWorldTradeCenterbuildingsinNewYorkCity.Hewasabelovedhusband,father,friend,andSunMicrosystemsDirector.

●  Philwasalsoanac/vementorintheSunEngineeringmentoringprogram.

●  Hisassignedmenteeandallofthementorsandmenteesintheprogramweredeeplyshockedandgrievedathisun/melydeath.

●  Asacommunity,westoodinsilencetohonorPhil–andthementorscommiLedtostrengtheningtheir/eswithPhil’smentee.


ReferencesfromMentoringStandard

Topicsavailableonmentoringstandard.com–  9Ques/onsBeforeStar/ngaMentoringProgram–  BenefitsofMentoring–  ExpertMentoringAdvice:BestPrac/ces,WorstPrac/ces–  FindingaMentor,BeingaGoodMentee–  Mentoringvs.Coachingvs.Sponsorship–  MentorRecruitment


VideosforInspira/on1(EachOneaDiscussion-Starter)

•  “HansRosling:Thebeststatsyou'veeverseen”TEDTalk2006.Video19Minutes.h2p://www.ted.com/talks/hans_rosling_shows_the_best_stats_you_ve_ever_seen

•  “RandyPauschLastLecture:AchievingYourChildhoodDream”CarnegieMellonUniversity2007.Video1hour16minutes.h2ps://www.youtube.com/watch?v=ji5_MqicxSo

•  “AFair(y)UseTale”byEricFaden,MediaEduca/onFounda/on2007.Video10minutes.h2ps://www.youtube.com/watch?v=CJn_jC4FNDo

•  “KenRobinson:DoSchoolsKillCrea)vity?”TEDTalk2007.Video20Minutes.h2ps://www.youtube.com/watch?v=iG9CE55wbtY

•  “OnLeadership”IvanSutherland-SunLaboratories.SunMicrosystemsMentoringProgram.8linkedYouTubeVideos–justunderanhourtotal:2008.h2ps://www.youtube.com/playlist?list=PL9EBEE94C1870767A

•  “My12pairsoflegs”byAimeeMullins,TED2009.Video10Minutes.h2p://www.ted.com/talks/aimee_mullins_prosthe=c_aesthe=cs

•  “ChimamandaNgoziAdichie:Thedangerofasinglestory”TEDTalk2009.Video18Minutes.h2p://www.ted.com/talks/chimamanda_adichie_the_danger_of_a_single_story

•  “Duy-LoanLe2010GraceHopperCelebra)onKeynote”AnitaBorgIns/tute2010.Video34minutes.h2ps://www.youtube.com/watch?v=PsEvCbjpvc4

•  “Drive:Thesurprisingtruthaboutwhatmo)vatesus”byDanPink,RSAAnimate2010.Video10Minutes.h2ps://www.youtube.com/watch?v=u6XAPnuFjJc

•  “Thevalueofboredom-GenevieveBell”TEDxSydney2011.Video15Minutes.h2ps://www.youtube.com/watch?v=Ps_YUElM2EQ


VideosforInspira/on2(EachOneaDiscussion-Starter)

•  ”BreneBrown:ThePowerofVulnerability”TED2011.Video20Minutes.h2ps://www.youtube.com/watch?v=iCvmsMzlF7o

•  “DonaldSadoway:Themissinglinktorenewableenergy”TED2012.Video10Minutes.h2p://www.ted.com/talks/donald_sadoway_the_missing_link_to_renewable_energy?language=en

•  “AmyCuddy:Yourbodylanguageshapeswhoyouare”TED2012.Video21Minutes.h2p://www.ted.com/talks/amy_cuddy_your_body_language_shapes_who_you_are

•  “TaylorMali-LikeLilyLikeWilson”DefJamPoetry2013.Video2Minutes.h2ps://www.youtube.com/watch?v=R1Tea2vqDCw

•  “RitaPierson:Everykidneedsachampion”TED2013.Video8Minutes.h2ps://www.ted.com/talks/rita_pierson_every_kid_needs_a_champion

•  “AngelaLeeDuckworth:Thekeytosuccess?Grit”TED2014.Video6Minutes.h2p://www.ted.com/talks/angela_lee_duckworth_the_key_to_success_grit

•  “ClintSmith:Thedangerofsilence”TED2014.Video4Minutes.h2p://www.ted.com/talks/clint_smith_the_danger_of_silence

•  “ZiauddinYousafzai-Mydaughter,Malala”TED2014.Video16Minutes.h2ps://www.ted.com/talks/ziauddin_yousafzai_my_daughter_malala?language=en

•  “HistoryofWomeninCompu)ngandWomenLeadersinCompu)ng”TelleWhitney,SusanRodger,KatyDickinson.MicrosoeResearchGenderDiversityLectureSeries5.Video1hour26minutes.h2p://research.microsoe.com/apps/video/default.aspx?id=246971

•  “MentoringBestPrac)cesPanel”10March2016,presentedbytheTechWomenAlumnaeCouncilandEricssonWomeninLeadership.ModeratedbyKatyDickinson.Video1hour12minutes.h2ps://www.youtube.com/watch?v=HkxY_F6vB9Q


About


KatyDickinsonisaFounderofMentoringStandard.ShehasdesignedandmanagedsuccessfulmentoringprogramsintheAmericas,Africa,theMiddleEast,Europe,andAsia.Shehasheldseniorexecu/verolesatEverwise,PeopletoPeople,MentorCloud,Huawei,andSunMicrosystems.AtSun,shecreatedandmanagedtheglobalEngineeringmentoringprogramsfortenyears.KatyDickinsonisamemberoftheTechWomenAlumnaeCouncil.SheisanAccreditedMentorbytheUniversityoftheSouth,wastheProcessArchitectforthefirstclassoftheU.S.StateDepartment’sTechWomenmentoringprogram,aMemberoftheAnitaBorgIns/tuteAdvisoryBoard,andalecturerfor12yearsforaUniversityofCaliforniaatBerkeleyEngineeringclassonentrepreneurship.Sheisanauthor,speaker,andpopularbloggeronkatysblog.wordpress.com

MentoringStandardHighqualitymentoringchangeslives.Professionalmentoringtobeeffec/vemustfollowbestprac/ces.MentoringStandardwasfoundedin2015intheSiliconValleytooffersystemsandprocessestomeasureandrecognizementoringeffec/venessandcapability-inbothindividualsandprograms.mentoringstandard.com

Exceptasmarked,allpresenta/onimagesandphotosare1990-2016CopyrightbyKatyDickinson.“NotableTechnicalWomen”materialsareunderCrea)veCommonsAJribu)on-NonCommercial-ShareAlike3.0U.S.License.


Ques/ons?

Documents

UCF How to be a Good Mentor 10 May 2016 - Mentoring …€¦ · A role model is a person ... It is harder to make and maintain informal connec/ons when the ... UCF How to be a Good