Understanding PHC Reviews and the Nigeria planning and implementation framework- Dr Eboreime Ejemai

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    Rational

    Primary Health Care delivery is acore contribution to NSHDPimplementation. Over 90% of inputs in the Health

    services delivery and Humanresources for health SDAs ofNHSDP(Leadership & Governance,Health financing, NHIS, Communityparticipation & Ownership,Partnership for health, Research forhealth).

    In order to improve participationand ownership by the servicedelivery points , the PHC reviewsshould focus on the operationalunit which is the LGAs.

    NHSDP Costing Analysis, 2010

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    Challenges of NHSDP operational planning

    The 2011 State Operational Plans were not consistent with the level of ambition of theSSHDPs, costed activities were mainly based on lower level inputs and that budgetsare not consistent with the NHSDP allocation criteria. More funding still allocated forclinical services and capital costs.

    The 2011 Operational Plans showed no prioritization to focus on Primary Health Careas the anchor of Service Delivery and Human Resources for health and there was nolink of the planning process and actual budget allocation.

    There was no logical framework for reviewing the data inputs and linkages with theon-going work on developing the M&E Framework for results-based monitoring.

    There are multiple systems for data collection and reporting that are unrelatedleading to duplication with no feedback to the Service Delivery Points (States andLGAs).

    Despite several processes that have been put in place including 1) incorporating the

    ATM indicators into HMIS and the 2) development of the Integration andDecentralisation Guidelines; Programs and Partners still collect and manage theirown M&E systems.

    There is no current system to develop capacity for the LGAs to fully own andimplement PHC programs.

    There was no systematic process for quantifying the bottlenecks and no outline forassigning roles and responsibilities in managing the identified corrective actions.

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    Process of PHC Review

    Harmonize indicators, collect and validate existing data fromdifferent sources (Progs + NHMIS) in order to inform PHCreviews.

    Use PHCs reviews to identify, remove & follow up bottlenecksto improve service delivery.

    Develop LGA PHC action plans to address bottlenecks throughcoordinated actions of all stakeholders.

    Support development of LGA annual Operational plans thatderives from and contributes to the SSHDPs.

    Provide feedback to inform State and Federal planning andreview.

    D.I.V.A methodology for PHCUOR

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    Framework

    Improved Health Plan Results

    Conduct PHC Reviews

    Using DIVA methodology

    Implement PHCUOR and Minimum Standards

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    The 4 steps of DIVA

    Identify disparities and analyze barriers to

    access of services (Diagnose)

    Prioritize and implement solutions to

    overcome identified barriers (Intervene)

    In real-time, monitor progress in reducing

    barriers (Verify)

    Adjust solutions and strategies during

    implementation as needed (Adjust)

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    What is D-I-V-A?

    A systematic, flexible, outcome-based

    approach to equitable programming and real-

    time monitoring that strengthens the ward

    health system, complementing and building

    on what exists.

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    Prioritization of interventions

    Main causes of morbidity and mortalityidentified and linked to poverty.

    Core package of intervention determined by

    service delivery point. Clinical , Population based and

    Community/Households.

    Coverage of interventions varies by state andLGAs.

    Need for context specificity in planning.

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    Increasing No. of Interventions and Skilled Staff

    9

    Burden

    of

    Disease

    Increasing Resources Required

    MalariaVPDDiarrheaetc

    MaternalNewbornChild Health

    etc

    HypertensionCanceretc

    Canceretc

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    Neonatal, 37%

    Pneumonia, 19%

    Diarrhea, 17%

    Malaria, 8%

    Measles, 4%

    HIV/AIDs, 3%

    Injuries, 3%

    Other, 10%

    Under-nutrition

    (underlying cause)

    Major Causes of U-5 Deaths in Nigeria

    Up to 1 million

    children die

    before the age of

    five.

    50% underlying

    cause is under

    nutrition.

    36% are neonatal

    deaths (284,000).

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    Equity & Impact : High Burden diseases in Q1 have known,

    very effective, low cost interventions

    40.726.9

    50

    11

    56.3

    22.1

    6.6

    1.6

    36.7

    13.9

    4.9

    1.6

    21.6

    8.8

    0

    50

    100

    150

    200

    250

    Nigeria: Nigeria Q1 Nigeria: Nigeria Q5 (richest)

    (Under Five Mortality Rate per 1000 Live Births)

    Others

    Injuries

    AIDS

    Pneumonia

    Measles

    Malaria

    Diarrhea

    Neonatal

    Examples of using a Bottleneck Analysis

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    8 Tracer Interventions for PHC ReviewsDefined National priority Tracer interventions

    1. PMTCT and ARV prophylaxis

    2. Immunization

    3. Childhood Illnesses Malaria

    4. Ante Natal Care

    5. Skilled Birth Attendance & Community based NewBorn Care

    6. Infant and Young Child Feeding

    7. Vitamin A Supplementation

    8. Community Management of Acute malnutritionIdentify the most deprived LGAs

    Adapt to the existing health system and ongoing processes

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    D-I-V-A approach:

    scope and applicability

    Health

    WASH

    Nutrition

    HIV/

    AIDSHealthSystem

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    BOTTLENECK ANALYSIS

    CONCEPT

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    A health system bottleneck can be defined as

    a constraint, problem, barrier that hinders

    the health performance

    A bottleneck is a loss of system efficiency

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    Using a bottleneck analysis to

    investigate low coverage

    There are many interventions that are known tobe effective at reducing maternal and childmortality

    Most of these interventions are already includedin Nigeria National HSDP

    These interventions do not always reach thepeople that need them most, due to bottlenecks

    within the health system Resolving problems causing bottlenecks requires

    both evidence-based interventions AND evidence-based strategies at federal, State and LGA levels

    16

    I d i B l k A l i

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    Tanahashi: a bottleneck constrains the flow of

    resources through a health system, limiting the

    output; i.e. coverage of an intervention

    Multiple

    interventions

    Introduction to Bottleneck Analysis

    I t d ti t B ttl k A l i

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    Introduction to Bottleneck Analysis

    Bottleneck analysis is a horizontal approach

    18

    Nutrition HIV EPI

    Facility-Based services

    Population oriented

    outreach services

    Community based services

    (Family oriented )

    FamilyPlanning TB SocialservicesWASH

    Effective Quality coverage for specific target populations

    I t d ti t B ttl k A l i

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    Six coverage determinants, from supply to demand side,

    analyze where health system bottlenecks exist.

    A bottleneck is a loss of system efficiency

    19Adapted from Tanahashi T. Bulletin of the World Health Organization, 1978, 56 (2)

    http://whqlibdoc.who.int/bulletin/1978/Vol56-No2/bulletin_1978_56(2)_295-303.pdf

    Availabilityessential health commodities

    Adequate coveragecontinuity/completion

    Initial utilizationfirst contact of

    multi-contact services

    Accessibilityphysical access of services

    Effective coverage quality/impact

    Target Population

    Availabilityhuman resources

    Introduction to Bottleneck Analysis

    Introduction to Bottleneck Analysis

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    We look for bottlenecks between

    the determinants of coverage

    Determinants are major health system functionsthat DETERMINE the level of coverage possiblefor an intervention.

    Supply-side determinants:1. Availability of essential commodities.

    2. Availability of human resources.

    3. Geographical accessibility.

    Demand-side determinants:4. Initial use: the first contact

    5. Adequate and complete use

    6. Effective, or Quality, Coverage that gets IMPACT

    20

    Introduction to Bottleneck Analysis

    Introduction to Bottleneck Analysis

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    The Tanahashi Model to assess system bottlenecks

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    % District withLLITN's or nets +

    insecticide in stock

    % villages with HRproviding LLITNs

    % villages selling ordistribution LLITN or

    nets + insecticide

    % householdshaving at least one

    bed net

    % pregnant womenusing MN last night

    % pregnant womenusing ITMN

    Nigeriaapplication2006

    21

    Adapted by T. OConnell from Tanahashi T. Bulletin of the World Health Organization, 1978, 56 (2)

    http://whqlibdoc.who.int/bulletin/1978/Vol56-No2/bulletin_1978_56(2)_295-303.pdf

    TargetPopula

    tion

    GAP

    Introduction to Bottleneck Analysis

    Introduction to Bottleneck Analysis

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    0%

    25%

    50%

    75%

    100%

    COMMODITIES: %

    health facilities

    with no Essential

    Meds stock-out

    HUMAN RES: %

    PHC facilities with

    sufficient

    professionals

    ACCESS: %

    families living

    near health

    facility with

    sufficient staff

    UTILISATION: % 0-

    59 mos

    w/pneumonia

    taken to trained

    provider

    CONTINUITY: % 0-

    59 mos ARI/fever

    cases Tx

    w/antibiotics by

    trained worker

    EFFECTIVE COV: %

    0-59 mos. ARI and

    fever cases

    treated by IMCI-

    trained worker

    Clinical management of U5 pneumonia

    Coverage Determinants and Bottlenecks:

    improving coverage of Quality treatment of ARI

    Introduction to Bottleneck Analysis

    22

    Introduction to Bottleneck Analysis

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    Introduction to Bottleneck Analysis

    Commodities

    A

    vailabilityofthec

    orrecthuman

    resources

    Points

    ofaccess/distribution

    Initia

    luseofproducto

    r

    service

    Con

    tinuoususeof

    pro

    ductorservice

    QUALITY0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    Stock of

    antibiotics in

    district

    # of fully

    trained VHTs

    vs. national

    target

    % villages with

    complete VHT

    Child with

    ARI seen by

    VHT

    Child given

    antibioticsChild

    completes full

    antibiotic

    treatment < 24

    hrs

    1 Bottleneck is

    too few access

    points for CHWs

    w/antibiotics

    A 2nd major

    bottleneck is

    QUALITY: few

    children finish

    antibiotic course

    Too much $$ (so

    Moms save

    antibiotics for nexttime); thus quality is

    low

    23

    Introduction to Bottleneck Analysis

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    Identify bottlenecks in the Tracer Interventions

    0%

    25%

    50%

    75%

    100%

    ITN in

    district

    HEWs Families

    with Net

    Using net Using

    treated

    net

    36%

    20% 16%

    4% 1%

    We do not

    have enough

    bednets!

    And we do nothave enough

    people to give

    them out!

    And few

    people are

    sleeping

    under them!

    And they are

    not treated: we

    are not getting

    IMPACT!!!Example:

    Removing

    coverage

    bottlenecks

    to scale up

    ITNs

    Identify the main supply, demand, and quality bottlenecks

    Introduction to Bottleneck Analysis

    Introduction to Bottleneck Analysis

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    0%

    25%

    50%

    75%

    100%

    ITN in

    district

    HEWs Families

    with Net

    Using net Using

    treated

    net

    36%

    20% 16%

    4%1%

    80% 80%75%

    72%65%

    Trained and

    deployed

    HEWs in the

    LGAs

    Behavioralchange

    communication

    campaign

    Policy decision:

    long lasting ITN

    20072005

    Procured

    >200,000 ITN

    Corrective measures identified

    Example:

    Removing

    coverage

    bottlenecks

    to scale up

    ITNs

    Introduction to Bottleneck Analysis

    Introduction to Bottleneck Analysis

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    83 %

    33 % 33 % 25 %

    6 %

    0 %

    10 %

    20 %

    30 %

    40 %

    50 %

    60 %

    70 %

    80 %

    90 %

    100 %

    Commodity Human Resources Geographical Access Utilization Continuity Quality

    Example: PMTCT Bottleneck Analysis

    Nigeria

    Targ

    etPopulation

    GAP

    26

    Introduction to Bottleneck Analysis

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    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Proportion of ANC

    centers without

    stock out of HIV test

    kits over the last 3

    months

    Number of HF staff

    trained for PMTCT

    % of HFs that

    provide ANC

    services with HIV

    counselling and

    testing in PMTCT

    % of pregnant

    women who know

    their HIV status

    % of pregnant

    women who

    received ARVs to

    reduce MTCT

    % of infants born to

    HIV+ women

    receiving ARV

    prophylaxy to

    reduce MTCT

    PMTCT (Ikeja, Lagos)

    Bottleneck 2:

    Pregnant W. not

    attending ANC

    Plausible Cause: Trained

    staff concentrated in

    model facilities

    Corrective Action: Train

    staff from other facilities

    Plausible Cause: Lack of

    awareness of available

    services and benefits of ANC

    Corrective Action: Increase

    social mobilization/ social

    marketing

    Bottleneck 1: Only 4

    out of 10 facilities

    provide CT

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    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    % of HFs without

    stock out of SP in

    the last 3 months

    % of ANC

    providers trained

    on prevention of

    Malaria in

    Pregnancy

    % of HFs

    providing ANC

    % of pregnant

    women who

    received IPT1

    % of pregnant

    women who

    received IPT2

    during the last

    birth

    % of pregnant

    women who

    received IPT2 in

    3rd trimester

    IPTp in Makurdi PHC, Benue State

    Bottleneck 2: Apparent

    dropout

    Plausible Cause:Distance/financial barrier.

    (+ Underreporting).

    Corrective Action: Provision of

    transportation OR stipend for

    transportation

    Bottleneck 2:

    Insufficient trained

    staff

    Plausible Cause: No

    recent training in 2011.

    Small # trained due to $.

    Corrective Action: Advocacywith State and partners to

    release funds for training

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    Analyze the bottlenecks and their

    possible causes

    Carried out by the existing Committees

    State /LGAs with key stakeholders (including private sector,

    civil society and community representatives) in collaboration

    with regional/provincial health officers/supervisors

    Includes these steps:

    1. Analyze the root causes of identified bottlenecks

    (Causality Analysis)2. Identify and prioritize context-specific and equityfocused solutions

    3. Validate findings and recommended solutions through astakeholder consultation

    A l t

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    Analyze root causesa. Supply side causality analysis

    Type of bottleneck Common bottlenecks Causes of common bottlenecks

    Availability of

    human resources

    Lack of OR insufficient

    availability

    Lack of established positions

    Ineffective recruitment Ineffective deployment

    High vacancy rates and turn over

    High absenteeism

    Lack of OR Insufficient skills Lack of staff training opportunities

    Lack of mentoring and supervision

    Lack of OR Insufficient

    motivation

    Insufficient, inequitable, untimely salaries

    Lack of performance-based incentives

    Disruptive working environment

    Lack of physical facilities and/or equipment

    Geographic

    accessibility

    Lack of OR Insufficient health

    facilities

    Facilities are not functional

    Lack of OR Insufficient outreach

    sessions (not done, not of

    sufficient scope and/or quality)

    Ineffective planning

    Infective implementation

    Lack of OR Insufficient

    community coverage (CHWs)

    Community health workers are not carrying out designated

    activities

    Financial barriers (direct costs, indirect costs and insufficient

    social protection mechanisms)

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    Analyze root causes:b. Demand side causality analysis

    Type of bottleneck Common bottlenecks Causes of common bottlenecks

    Initial utilization

    Financial barriers Family cannot afford to pay user fees or to travel long

    distances to facilities

    Socio-cultural barriers andgender dynamics

    Mothers must obtain permission from others inhousehold prior to seeking care

    Social norms are not supportive to specific

    interventions

    Belief that illness is caused

    by factors that cannot be

    addressed at health facility

    (e.g witchcraft)

    Limited information (for example on childhood illness

    danger signs) available to families in deprived settings

    Timely, continued

    utilisation

    Loss to follow-up/drop-outs Lack of active follow up systems

    Negative experience with provider/facility

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    Analyze root causes:b. Quality causality analysis

    Type of

    bottleneck

    Common

    bottlenecks

    Causes of common bottlenecks

    Initialutilization

    Low quality

    Timeliness

    Completeness

    Appropriateness

    Regular standards: not developed,

    not approved, and not used

    Inadequate staffing and skills in

    quality of care

    Service organization: overload,

    inadequate equipment and supply

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    Identification of corrective

    measures

    Carried out by existing Committees

    State /LGAs with key stakeholders (including private

    sector, civil society and community representatives) in

    collaboration with regional/provincial health

    officers/supervisors

    Includes these steps:1. Identify and prioritize context-specific and equityfocused solutions

    2. Validate findings and recommended solutionsthrough a stakeholder consultation

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    Summarize bottlenecks, solutions and strategies

    INTERVENTION:. Quarter/Year:

    Determinant

    / Indicator?

    Baseline

    as of:

    _______

    Main

    Bneck?

    (mark

    X)

    Plausible Causes

    (indicate if further

    investigation required)

    Proposed Solutions Responsible

    person &

    partners

    involved

    Timeframe Target as

    of:

    _________

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    Conclusion

    The PHC Reviews will contribute to the successfulimplementation of the National Health Plan and theachievement of results in line with health-relatedMDGs.

    Collective action and responsibilities are requiredfrom the Federal, State and LGAs levels for improvingthe delivery of services for children, women andother vulnerable populations.

    Partners and Donors will require to fully buy-in andcontribute to the PHC Reviews.

    Government leadership and ownership is cardinal.