Solution Manager 7.1 Technical MonitoringUnified Dashboard Configuration Guide

This document describes how to configure the unified dashboard center program on your solution manager.

1. IMPORT AND ACTIVATE THE DASHBOARD PROGRAM

Step Screenshot

Import the transportrequests

N/A

Check if all ABAPobjects (DDICobjects, classes,function modules)are active underpackage ZDC

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Execute transactionSICF

Activate the node/sap/dashboard

Activate three otherSICF nodes:

/sap/ac

/sap/fmcall

/sap/bc/bsp/sap/zdc

and

/sap/bc/bsp/sap/zdv

Now the dashboardprogram is fullyactivated. You canproceed to initiatedashboard settingsand createdashboards

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2. INITIAL DASHBOARD SETTINGS

After importing the dashboard program you will need to enter initial settings before create dashboards

Step Screenshot

Use Chrome or latestIE browser to openURL

http://<solmanhost>:<solman_port>/sap/bc/bsp/sap/zdc/admin.html

Logon with yoursolman user andpassword

Navigate to ‘DataProvider’ tab

Click the ‘AddProvider’ button andenter new dataprovider info

Class:ZDP_SYSMON

ZDP_BPA

ZDP_BPO_ALERT_TABLE

ZDP_EEM

Enabled: true

Click ‘Save Providers’to save the settings

Now you have initated dashboard settigns, you can proceed to prepare data providers/populateselect options

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3. CREATE A DASHBOARD

In this step you can create or customize a dashboard base on your monitoring/reporting requirement.

Step Screenshot

Open the dashboardURL at

http://<solman_host>:<port>/sap/bc/bsp/sap/zdc/dashboard.html

Click the ‘+’ button tocreate dashboard

Enter dashboard infoincluding:

Folder: Folder toinclude thisdashboard

Title: title of thedashboard forexample ‘AppOpsDashboard’

Columns/Rows: howmany columns/rowsto show in thisdashboard

Hit the ‘Applychanges’ button tocreate the dashboard

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Click the ‘ConfigureGadget’ button toconfigure a gadgetwithin the dashboard

Enter the gadget infoincluding:

Title: title of thegadget

Data Provider: wherethe monitoring datacomes from

Renderer: how wouldyou like thedashboard to berenderer

SID/Metric: choosethe option to querydata provider

Hit the ‘Add query’ toadd exiting queryoption

Hit the ‘Applychanges’ button to

Note: you can add multiple queries in the same gadget for example you can correlate ‘Concurrentlogon users’ and ‘CPU Utilization’ in the same gadget

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After applying thechanges you can seefirst gadgets arecreated with themetric you’veselected

Repeat previoussteps to configureother gadgets

Note that you candrag ‘Existinggadgets (gadgetsfrom otherdashboards) ’ fromleft panel into yourdashboard

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Click the ‘Save’button to save currentdashboard

Now you havecreated a new customdashboard on yourown.

You can click the‘Today’ button tochange time rangeand resolution.

Click the ‘Share’button the send thedashboard line viaemail

Click the arrow buttonbesides ‘Refresh’ todefine auto refreshinterval.

Or ‘Edit’ to changedashboardgadgets/metrics

Now you’ve created a new dashboard.

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3.1. Adding BPA Gadgets

Besides adding system monitoring gadgets, you can also add Business Process Analytics Panels to the unifieddashboard.

Step Screenshot

Open the dashboardURL at

http://<solman_host>:<port>/sap/bc/bsp/sap/zdc/dashboard.html

Click the ‘+’ button tocreate dashboard oredit existingdashboard

Change Data providerto ‘ZDP_BPA’ andchoose the Panels toadd (note: the Panelname should matchTechnical Name fromBPO dashboardsetup)

Afterwards youshould see thegadgets in unifieddashboard withexactly the same datafrom BPA panels

Note: UnifiedDashboard timerange will NOT applyto BPA panels, it willuse the configuredtime range per BPApanel setup.

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4. AUTHORIZATION CONTROL

You may want to restrict access to dashboard, eg, allow only a few users to edit the dashboards etc.

In the dashboard program there are three groups of users for different responsibilities: ADMIN: setup providers, mass maintenance of dashboards, change configurations, assign user groups EDITOR: edit dashboards VIEWER: view dashboard

In addition an ADMIN can set a dashboard to READONLY to prevent further changes from EDITOR.

To assign users or set read only flag:

Step Screenshot

Navigate to Admin ->Config tab and enter theABAP user IDs separatedby comma (,) withoutspace

(Note: you will need toAdd config to add theentries if they don't exist)

Empty value makeseveryone has the role (forexample everyone canview dashboard)

After saving config thenew authorization will beeffective immediately.

To lock a dashboard:Navigate to managedashboard and select theReadonly flag

After that the dashboardwill be shown as Readonlyfor editors.

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5. ANONYMOUS ACCESS

You may want to provide anonymous access URL to the dashboard. For example to distribute the dashboard tolarge group of end-users and allow them review the dashboards on iphone/ipads.

Step Screenshot

First step is to create anuser for anonymousaccess.

For example we cancreate user‘DASHBOARD’ withfollowing roles

SAP_SMWORK_TECH_MONZSAP_NOTIF_ADMINZSAP_SM_EEM_LEVEl01ZSAP_SYSTEM_REPOSITORY_DIS

Change user type tocommunication Data user.

Enter password for theuser.

Save settings

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Second step is to maintainan ‘anonymous’ SICFservice for accessing thedashboard

Execute transaction SICFand navigate to followingservice

/sap/ac

Double click on theservice name.

Open ‘Logon Data’ taband enter the dashboarduser client, ID andpassword.

Save the node.

Make sure the /sap/acnode is activated.

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Maintain the dashboarduser for path

/sap/bc/bsp/sap/zdc

as well. Save settings

Now you can viewdashboard with followingURL without logon:

http://<host>:<port>/sap/bc/bsp/sap/zdc/dashboard.html?service=ac

Note: to disable anonymous access you can simply lock the dashboard user, or deactivate the/sap/ac SICF node.