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University of Groningen Facilitating the participation of people with aphasia in research Dalemans, R.; Wade, D.T.; van den Heuvel, W.J.A.; de Witte, L.P. Published in: Clinical Rehabilitation IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite from it. Please check the document version below. Document Version Publisher's PDF, also known as Version of record Publication date: 2009 Link to publication in University of Groningen/UMCG research database Citation for published version (APA): Dalemans, R., Wade, D. T., van den Heuvel, W. J. A., & de Witte, L. P. (2009). Facilitating the participation of people with aphasia in research: a description of strategies. Clinical Rehabilitation, 23(10), 948-959. Copyright Other than for strictly personal use, it is not permitted to download or to forward/distribute the text or part of it without the consent of the author(s) and/or copyright holder(s), unless the work is under an open content license (like Creative Commons). Take-down policy If you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediately and investigate your claim. Downloaded from the University of Groningen/UMCG research database (Pure): http://www.rug.nl/research/portal. For technical reasons the number of authors shown on this cover page is limited to 10 maximum. Download date: 01-08-2021

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University of Groningen

Facilitating the participation of people with aphasia in researchDalemans, R.; Wade, D.T.; van den Heuvel, W.J.A.; de Witte, L.P.

Published in:Clinical Rehabilitation

IMPORTANT NOTE: You are advised to consult the publisher's version (publisher's PDF) if you wish to cite fromit. Please check the document version below.

Document VersionPublisher's PDF, also known as Version of record

Publication date:2009

Link to publication in University of Groningen/UMCG research database

Citation for published version (APA):Dalemans, R., Wade, D. T., van den Heuvel, W. J. A., & de Witte, L. P. (2009). Facilitating the participationof people with aphasia in research: a description of strategies. Clinical Rehabilitation, 23(10), 948-959.

CopyrightOther than for strictly personal use, it is not permitted to download or to forward/distribute the text or part of it without the consent of theauthor(s) and/or copyright holder(s), unless the work is under an open content license (like Creative Commons).

Take-down policyIf you believe that this document breaches copyright please contact us providing details, and we will remove access to the work immediatelyand investigate your claim.

Downloaded from the University of Groningen/UMCG research database (Pure): http://www.rug.nl/research/portal. For technical reasons thenumber of authors shown on this cover page is limited to 10 maximum.

Download date: 01-08-2021

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http://cre.sagepub.com

Clinical Rehabilitation

DOI: 10.1177/0269215509337197 2009; 23; 948 originally published online Jul 1, 2009; Clin Rehabil

Ruth Dalemans, Derick T Wade, Wim JA van den Heuvel and Luc P de Witte

Facilitating the participation of people with aphasia in research: a description of strategies

http://cre.sagepub.com/cgi/content/abstract/23/10/948 The online version of this article can be found at:

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Clinical Rehabilitation 2009; 23: 948–959

Facilitating the participation of people with aphasiain research: a description of strategiesRuth Dalemans Zuyd University, Health and Technique, Centre of Expertise on Autonomy and Participation, Heerlen and Careand Public Health Research Institute, Heerlen, The Netherlands, Derick T Wade Oxford Centre for Enablement, Oxford, UK,Wim JA van den Heuvel Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht andLuc P de Witte Zuyd University, Centre of Expertise on Technology and Care, Heerlen, The Netherlands

Received 19th December 2008; returned for revisions 26th March 2009; revised manuscript accepted 26th March 2009.

Background: People with aphasia are often excluded from research because

of their communication impairments, especially when an investigation into the

communication impairment is not the primary goal. In our research concerning

social participation of people with aphasia, we wanted to include people with mild,

moderate as well as severe aphasia.

Aim: To suggest strategies and techniques for research in people with aphasia

based upon experiences in conducting research in this group of people.

Methods: We conducted a qualitative study and a quantitative study in people with

aphasia concerning their social participation. In these studies different strategies

were developed based upon the literature, conversations with people with aphasia

and speech and language therapists, to facilitate the inclusion of people with

aphasia, even those with severe communication problems. Several strategies were

evaluated. The strategies used and our experiences are outlined in this report.

Main contribution: It is possible to conduct research in this group. Several strate-

gies were helpful to make this mission possible: the use of pre-structured diaries,

the use of in-depth interviews with attention to non-verbal communication, the use

of existing measurements, adjusted for people with aphasia by: using pictograms,

placing one question per page, bolding the key concepts in the question, using

large font, visualizing the answering possibilities in words and in pictures, reducing

the question length, and excluding negatives in the question.

Conclusion: Research in people with aphasia is possible when using strategies

adjusted to the communicative impairment.

Introduction

People with aphasia are often excluded fromresearch.1 One important reason for this is the dif-ficulty of measuring anything when the questionis based upon language.2 There is a pattern ofrecruiting only those individuals who have thecompetence to express their perspective, or toexpress verbally with a reflective and clear style.3

Other people with cognitive impairments who

Address for correspondence: Ruth Dalemans, Zuyd University,Health and Technique, Centre of Expertise on Autonomy andParticipation, Nieuw Eyckholt 300, 6400 AN Heerlen, TheNetherlands. e-mail: [email protected]

� SAGE Publications 2009Los Angeles, London, New Delhi and Singapore 10.1177/0269215509337197

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have problems in expressing themselves verbally,such as those with traumatic brain injuries,dementia4 and learning disabilities5 are also oftenexcluded in research.

People with severe aphasia in particular areexcluded from research because of their difficultiesin understanding verbal instruction. They are con-fronted with their language problems in everydaylife, making access to public services verydifficult.6 People with aphasia are often notincluded or not described as a separate groupin stroke studies concerning participation.7

Consequently, people with aphasia experiencemany problems that remain unknown. Further,the aphasic stroke population reports that qualityof life and psychosocial issues related to their lan-guage loss are typically not adequately addressedwithin the therapeutic process.8 Individualsbecome marginalized and made invisible by thelabels of their conditions or situations when anindividual’s personal response and perspectiveare overlooked on the basis of an assumed inabil-ity to communicate.

However, some researchers have conducted stu-dies in people with aphasia. Luck and Rose9 stud-ied the issue of which method adjustments neededto be made in using qualitative research in peoplewith aphasia, and reported that it is necessary tostep out of the traditional role of the qualitativeinterviewer by altering questioning style, offeringideas to participants, and using supportive conver-sation techniques. Howe et al.10 audio-taped theinterviews in their qualitative study and made fieldnotes, used strategies to facilitate the communica-tion of people with aphasia during the interviewssuch as encouraging participants to draw, writeor gesture if they had difficulties in talking.Furthermore, they organized meetings with theparticipants in which the results of the studywere discussed (member check meetings) tocheck the analysis, supported with a verbal andwritten summary using pictures of the key emer-ging study results. According to Beukelman,11

people with aphasia prefer personally relevantphotographs over non-personal photographs andiconic symbols in message representation. Theaccuracy for message presentation is higher forpersonally relevant pictures in the use of alterna-tive and augmentative communication. In con-trast, Fujimori et al.12 found no significant

difference between the comprehension of writtentext, photographs and illustrations comparedwith the comprehension of pictograms. Brennanet al.13 reported that aphasia-friendly formats(simplified vocabulary and syntax, large print,increased white space, and pictures) increase thereading comprehension of people with aphasia.Aleligay et al.14 found that written health materi-als obtained from people with aphasia werewritten at an average grade nine readability level(Flesch Kincaid Readability Index15,16) and con-tained low-frequency words, low-imageabilitywords and complex sentences. Written healthmaterials are not sufficiently modified to suit thereading ability of people with aphasia.

Although there is some information availablefor doing research in people with aphasia, thosepeople are mostly still excluded from research.We wanted to perform a study into participationof people with mild, moderate as well as severeaphasia. In this article we describe the strategies(including some strategies based upon the infor-mation from the studies that are describedabove) used in two studies; and we discuss ourexperiences with these strategies.

Method

We conducted two studies in people with aphasia:a qualitative study as well as a quantitative study.The strategies used in both studies will bedescribed here.

Qualitative studyIn the qualitative study17 the aim was to explore

how people with aphasia and their central care-givers perceive their social participation and thefactors influencing it.

The only way to capture the perspective of ini-dividuals with aphasia is to ask them to expressthemselves. However, in severe aphasia it is notobvious that the person can express him or herself,and there are certainly difficulties. In the qualita-tive study 13 people with aphasia and 12 centralcaregivers were included. Three different methodswere used to collect data: using a pre-structureddiary for two weeks, followed by a semi-structuredin-depth interview, and a focus-group interview

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(after analysing the data gathered through thediaries and the in-depth interviews).We involved the central caregiver as an assistant

as well as an informant in filling in the pre-structured diary, and as a translator and infor-mant during the interviews.Before explaining the use of the pre-structured

diary to the participant in the study, the FrenchayAphasia Screening Test (FAST)18 was used tomeasure the communicative abilities of theperson with aphasia. The total FAST score (max-imum 30) determines overall aphasia severity (1–10: severe, 11–20: moderate, 21–26: mild, 27–30:no aphasia). Based upon the FAST score the inter-view was adjusted to the communicative capabil-ities of the participant. For example: if the personwith aphasia was not able to read, the interviewerpointed at the pictogram while reading the ques-tions aloud. If the participant was able to read, theinterviewer pointed at the written question.

Pre-structured diariesThe strategies used were:

� Reducing time pressure� Using a structured outlined layout� Augmentative communication by using picto-

grams to be placed in the diaries� Separate space in the diary for the caregiver to

express his or her perspective� Including the caregiver as an assistant for the

person with aphasia� Giving oral and written information concerning

the use of the pre-structured diary.

People with aphasia often cannot express them-selves because of the stress caused by time pres-sure.19–21 An important advantage of writing adiary was the absence of time pressure. Yetanother important obstacle needed to be tackled:people with aphasia often have problems expres-sing themselves in writing as well as orally.Therefore we used a structured outlined layoutin the diary that would help the person with apha-sia to express him or herself (Figure 1). Since,in some cases, the person was not able to writedown his or her thoughts at all, we developedpictograms of important activities of daily livingto be put into the diary, as well as pictograms

of emotions, health condition, etc. We used a stan-dard pictographic system (‘Sclera’s Pictograms’22)which uses white silhouettes with little detailsagainst a black background.

A separate space was created at the end of eachpage for the central caregiver. In this space thecentral caregiver could express his or her perspec-tive on the social participation of the person withaphasia. Further, the central caregiver could assistthe person with aphasia in expressing him or her-self by writing down what the person with aphasiasaid, or by applying the sticker that the personwith aphasia pointed out. The central caregiverand the person with aphasia received oral andwritten instructions regarding the diary (seeAppendix 1). They could ask questions to theresearcher at any time, when something was notclear.

The researcher returned after two weeks tocollect the diary and to make an appointment forthe interview. The researcher encouraged the par-ticipants to describe their experiences with regardto writing the diary.

In-depth interviewsThe data collected in the diary formed the basis

for the in-depth interview to elicit new experiencesand perceptions from the point of view of theperson with aphasia.

Several people participated in the in-depthinterview: the person with aphasia, a central

Monday Activity Performance

Domestic life

Interpersonalrelationships

Figure 1 Prestructured diary.

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caregiver, the interviewer and the interview-assis-tant. Before the interview started, the interviewerexplained the role of the interviewer (asking theinterview questions), the interview-assistant(monitoring the non-verbal behaviour and audio-taping the interview), the person with aphasia(expressing his perception of social participationand the involved influencing factors) and thecentral caregiver (functioning as a translatorin the first place and being an informant in thesecond place).

The interview took place in a quiet environmentin the home of the subjects. We used several stra-tegies to promote the involvement of the personwith aphasia:

1) The interviewer checked the communicativeabilities of the interviewee based upon theFAST, and reduced the cognitive load of thequestions (e.g. ensuring rich environmentalcontext with regard to setting, people, objects,phrasing the question in simple terms, askingone question at a time, reducing the questionlength) based upon this ability.

2) The interview was audio-taped. This wasimportant in case the person with aphasiawas not able to express him or herself verb-ally. Further, the interview-assistant moni-tored the audio-tape recording and maderecords of non-verbal communication andthe conversational context, so that the non-verbal communication could also be includedin the analysis. We decided not to use a videotape to include non-verbal communication,because it could intimidate the person withaphasia and because an interview-assistantcan observe situations that might occurbeyond the eye of the video recording.Further the interview-assistant checked thetrustworthiness by overviewing the interview,by listening very carefully. The interview-assistant asked questions if there seemed tobe discrepancies in non-verbal and verbalbehaviour, as well as between the utterancesof the person with aphasia and their centralcaregiver.

3) For each question, the interviewer alwaysaddressed the person with aphasia first, ensur-ing time and space to express him or herself,

before asking the perception of the centralcaregiver.

4) Questions were made short and simple, andwere supported by the use of pictures orphotographs which could be used as aprompt and aid to comprehension.

5) High frequency words were used.6) Other forms of communication were encour-

aged when oral communication was not pos-sible for the interviewee, for example the useof pencil and paper and the use of non-verbalcommunication.

7) The interviewer tried to convey and receiveideas in different ways, and checked whethershe had understood the person correctly, andchecked the understanding of the person withaphasia by looking at non-verbal behaviouras well as by asking, using straightforwardlanguage.

8) When the person with aphasia was losingattention or was showing other signs of fati-gue, a short time break was included.

9) The central caregiver was invited to be presentduring the interview. The central caregiver hada double role: in the first place he or she wasinvited to be a ‘translator’ for the person withaphasia when the interviewer could not under-stand the person with aphasia fully. After each‘translation’, the interviewer addressed theperson with aphasia again to check if thatwas indeed what he or she was trying to say.Furthermore, the central caregiver couldexpress his or her own perception of thesocial participation of the person with aphasia.

Focus group interviewAfter analysing the data from the diaries and the

in-depth interviews, we wanted to check whetherthe analysis of the collected data really capturedwhat the participants wanted to express. For thatpurpose, ten of the interviewed people with apha-sia and nine central caregivers participated in afocus group interview. To ensure the involvementof the people with aphasia, the following actionswere taken:

1) The participants received a short report of thedata analysis to prepare themselves for the

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focus group interview. The report was aphasiafriendly13: written in simple language, usingan outlined layout, using font Verdana,using large font (size 16), a lot of whitespace between each key point, and usingsupport by pictures and pictograms.

2) The interviewer first presented the main out-comes using a Power Point presentation(Figure 2). Then, after a short break, the par-ticipants were invited to express their pointof view.

3) During the discussion, central key conceptsof the interview were visualized (by meansof a Power Point sheet with the key conceptsin writing, as well as expressed with apictogram).

4) Some conversation rules were pointed outbefore and during the discussion, such as:listen to each other; check whether you under-stand what the other person is saying beforeyou react; do not interrupt when anotherperson is speaking; talk slowly.

The interviewer tried to encourage each personwith aphasia to express themselves, by addressingthem personally.

Quantitative research in people with aphasiaBefore conducting the quantitative study in

people with aphasia, a systematic review2 wasconducted to investigate which participationmeasurements are suitable for use in peoplewith aphasia. Measurement instruments were

confirmed as possibly suitable for use in thisgroup when the following strategies are used: sim-plified language, multimodal presentation of thequestions (support by pictograms, drawings,etc.), a small set of response choices, a carefulordering of the items, and a short length. Thereview suggested that questions including a nega-tive or denial, and/or using complex sentences,and/or imposing a large demand upon memoryshould be avoided.

For the quantitative study, a set of instrumentswas selected based upon the criteria of the system-atic review. The selected measurement instrumentsneeded adjustments before we could use themin people with aphasia. Six speech and languagetherapists working with people with aphasia aswell as researchers in populations with cognitiveimpairments were consulted in individualconversations.

Further, data from the literature were used toadapt the instruments:23,24 Several studies havefound discrepancies between the readability levelscompared to the reading skills of the patients whoread them.25 The literature generally recommendsthat a reading grade of 5–6 (Flesch KincaidReadability Index) should be used when develop-ing written language for patients whose readingabilities are unknown.6,26

Based upon these considerations, adjustmentswere made to existing instruments:

� using large font (size 16),� using font style Verdana,� bolding key concepts,� reducing each question to the essence (mean

question length ranged from 4.6 to 11.5 wordsfor the measurement instruments used, aftersimplification of the questionnaires),

� supporting questions with a specificallydesigned pictogram,

� using an increased amount of white spacebetween the question and the response set,

� supporting each response set with pictograms,� using a separate page for each question, so that

people were not distracted by other questions.

After these adjustments were made, the instru-ments were tried out in four people with aphasia.Further adjustments (for example a pictogram

Facilitating

Interpersonal : Knowledge

Having Knowledge aboutaphasia

Knowing how tocommunicate

Figure 2 Example of a sheet supporting the focus interview.

Reproduced with kind permission by Connect – the communi-

cation disability network (http://www.ukconnect.org/index).

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of a number was supported with dots equal to thenumber) were made during the interviews. Theobjective was to make a question as comprehensi-ble as possible for people with aphasia. Peoplewith mild, moderate as well as severe aphasiawere included in this stage.

Then, based upon this first experience, theinstruments were fine-tuned and tested in 10 newpeople with aphasia with different degrees ofexpressive and comprehension problems. They allstated that the instruments were clear.

In the next stage, the adapted instruments weresent to five other speech and language therapistsworking daily with people with aphasia, and toone researcher in people with cognitive impair-ments, for feedback, using a structured question-naire (see Appendix 2). The instruments werefurther adapted following their comments andsome pictograms were further adjusted, leadingto the final version of the instruments. Figure 3shows an example of an adjusted question.

Questions were administered during an inter-view. The following strategies were used:

� Good preparation: the FAST was assessed togain an impression of the communicative abili-ties of the person with aphasia.

� Based upon the data from the FAST, strategiesadjusted to the communicative abilities of theperson with aphasia were used.

� The interviewer always tried to be aware ofnon-verbal behaviour.

� The interviewer gave plenty of time to answereach question.

� After each questionnaire, people with aphasiawere asked which strategies were helpful forthem to understand the questions.

� The interviewer took impairments such asneglect or hearing impairment into account(e.g. by sitting at the right side, asking theperson if he or she fully heard the question).

Results

The strategies used in the qualitative as well asin the quantitative study facilitated people withaphasia to participate in the studies.

Qualitative studyUsing the techniques and strategies described,

we found that all the participants, even thosewith quite severe aphasia, could communicatetheir ideas and concerns. The characteristics ofpeople successfully included are shown in Table 1.

Pre-structured diariesPeople with aphasia focused on the performed

activity, and barely described feelings that accom-panied a certain activity. Also, the experience ofsuccess in performing an activity was describedonly minimally or not at all.

People expressed themselves using two- to three-word sentences, or made simple drawings to sup-port their written information. Five people withaphasia did not use the stickers. People withsevere writing problems used stickers to expressthemselves. Some people used stickers to expressthe activity as well as the accompanying feelingand the experienced success or failure. The use ofstickers made it possible to give some informationabout a day in the life of a person with a severecommunication problem, expressed by the personhim or herself.

Whereas the person with aphasia focused onthe performed activity, the central caregiver alsodescribed the well-being of the person with aphasiaduring that particular day.

Who usually plans social arrangements?

Yourself alone Yourself andsomeone else

Someone else

Figure 3 Example of an adjusted item.

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Table

1In

form

ation

about

the

people

with

aphasia

Male

/fe

male

Age

Tim

epost

str

oke

(years

)

r s FA

ST

z-score

Com

pre

hensiv

eE

xpre

ssio

nR

eadin

gW

riting

Marita

lsta

tus

Child

ren

Em

plo

ym

ent

pre

-str

oke

a

1)

Liv

bF

48

2.1

12

�0.9

34

32

Marr

ied

Son

Housew

ife

2)

Rita

F56

7.7

27

1.4

38

10

54

Marr

ied

Son,

daughte

rP

recis

ion

pro

duction,

cra

ftand

repair

occupation

E.6

66

3)

Bert

M49

3.6

19

0.1

97

73

2M

arr

ied

Son,

daughte

rP

rofe

ssio

naland

technic

aloccupation,

A229

4)

Mia

F55

522

0.6

56

95

2M

arr

ied

4sons

Housew

ife

5)

Jos

M57

1.4

26

1.2

710

85

2M

arr

ied

Daughte

r,son

Tra

nsport

ation

and

mate

rialm

ovin

goccupation

G.8

04

6)

Roos

F45

329

1.7

410

10

54

Marr

ied

Daughte

rP

rofe

ssio

naland

technic

aloccupation

A.1

06

7)

Hans

M58

924

0.9

69

75

3M

arr

ied

None

Serv

ice

occupation,

except

private

household

K.4

34

8)

Sta

nM

71

11

12

�0.9

63

30

Marr

ied

3daughte

rsR

etire

d9)

Roel

M65

3.9

22

0.6

57

65

4M

arr

ied

2sons

Sale

soccupation

C.2

56

10)

Tom

M55

310

�1.2

15

23

0M

arr

ied

2sons

Dis

abili

typensio

n11)

Sally

F69

519

0.1

94

85

2M

arr

ied

Housew

ife

12)

Jef

M66

424

0.9

67

85

4M

arr

ied

3sons,

1daughte

rTra

nsport

ation

and

mate

rialm

ovin

goccupation

G.8

14

13)

Sara

F52

826

1.2

710

85

3D

ivorc

ed

2sons

Pro

fessio

naland

technic

aloccupation

A.0

95

aO

ccupation

as

cla

ssifie

dusin

gth

eU

SS

tandard

OccupationalC

lassific

ation

Syste

m:

Majo

rO

ccupationalG

roups

(MO

G).

bThe

nam

es

of

the

people

with

aphasia

are

changed

toensure

anonym

ity.

FA

ST,

Fre

nchay

Aphasia

Scre

enin

gTest.

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One central caregiver wrote a separate diarybecause he thought his wife would be displeasedwith his perception.

In-depth interviewThe subjects in this study were very willing

to express their experiences, their perceptionsand emotions concerning their social participationin life.

Although three people with aphasia (2 withFAST score=12, 1 with FAST score=10) expe-rienced many problems in expressing themselvesverbally, they succeeded in expressing their percep-tion in different ways, such as by prosody, by ges-tures or through mimicking. The interviewersometimes used closed questions when peoplehad very severe expression problems, so as toelicit perceptions. When the interviewer misunder-stood the person with aphasia, the search forunderstanding was continued for about 5 minutes,asking closed questions. In some occasions it wasnot possible to discover what the person withaphasia was trying to say, not for the interviewer,nor for the interview-assistant or the central care-giver. On these occasions, there was a time-out forthis topic: the topic was picked up again at a latertime during the interview, to check if it was possi-ble to find out what the person with aphasia wastrying to say earlier. When the tension provokedby the miscommunication was taken away and theperson with aphasia was able to be more relaxed,this increased the chance of exposing the word,description, gesture or drawing to make clearwhat he or she was trying to say. In all the inter-views, the people with aphasia expressed that theywere happy to get the chance to express theirexperiences. People with mild aphasia couldexpress themselves very well orally; people withmoderate aphasia could bring out their voicewith or without the support of paper and pencilor gestures. Deep interviews could be performed,and a large body of data could be collected.

For all the participants, there needed to be spacefor breaks during the interviews, because fatiguewas an important barrier. It was important thatthe interviewer was particularly vigilant to non-verbal signals that indicated discomfort. After ashort break (between 15 and 25 minutes), the

person with aphasia was fit again to participatein the interview.

The interviewer needed to be very aware of thedifferent roles of the caregiver at certain times,because the boundaries between those roles weresometimes very narrow. For example, when thecentral caregiver was translating the expressionof the person with aphasia, he or she couldadd his or her own point of view without specify-ing this.

Sometimes the interviewer needed to control thecentral caregiver to ensure that he or she did notoverrule the person with aphasia and impede theirability for expression. In some cases, the personwith aphasia or the central caregiver expressedthemselves in another way when the other personwas out of the room. Although the intervieweralways tried to use the different expressions tofully understand the situation, it sometimesremained unclear if one person did fully expresshim or herself in the presence of the other.

The interview-assistant sometimes intervenedwhen there appeared to be a discrepancy betweenthe verbal expression and the non-verbal beha-viour of the person with aphasia, however thishappened rather rarely. Sometimes the interview-assistant asked the question differently when thequestion seemed not to be answered completely.

Focus interviewsAlthough people with aphasia often found it

very difficult to participate in conversations withmore than one person, it appeared to be possibleto conduct a focus interview with people withaphasia and their central caregivers. Participantsencouraged each other to express their experienceand point of view. They shared experiences, theygave comments about the collected data, theyexpressed an interpretation descriptive of theirsituation, and they gave examples. They reallylistened to each other, and they gave each othertime to express themselves.

Quantitative studyThe main purpose was to gather relevant infor-

mation from stroke survivors, even those withsevere aphasia. In total 128 people with aphasia(FAST score527) were interviewed. The different

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strategies used to support people with aphasiaseemed to be very helpful. Different strategieswere used for different people: sometimes thebolded key concept in the question was most help-ful, while in other situations (e.g. when the personwas not able to read) the pictogram was the mostimportant support. All the participants stated thatthe pictograms as well as the bolded key conceptswere supportive for comprehension of the ques-tions. The person with aphasia never expressedverbally that he or she could not comprehend thequestion, however sometimes the facial expressionindicated that the question was not understoodcompletely. If this was the case, the interviewerparaphrased the question (e.g. by giving an exam-ple of an activity) without changing the content.One questionnaire used a six-point scale, and it

was found to be too difficult for people with verysevere aphasia to handle so much informationat the same time. The following adjustment wasmade to make it possible to asses this question-naire: The questions needed to be answeredin two phases. First a two-point answering setwas used: (satisfying versus unsatisfying), then athree-point scale was used. For example, if theperson found that specific situation satisfyingin the two-point scale, the three-point scale:almost satisfying, satisfying and very satisfyingwas used.All the adjusted questionnaires seemed to be

feasible for use in people with aphasia, even inpeople with very severe expression problems.

Discussion

People with aphasia, even severe aphasia, weresuccessfully included in both qualitative and quan-titative research studies using adjusted techniquesand strategies. These revolved around reducing thecognitive load as far as possible by means of suchtechniques as simplifying communication, redu-cing the content of communication to simpleclear concepts, using bold type and clear fontin the layout of the question, using a clear visualstructure, and allowing as much time as needed.Further, it seemed to be important to providealternative forms of communication, such aspictograms, pictures, writing, gesture, mime, etc.

Also the use of data triangulation in the qualita-tive study (diary, in-depth interview, focus groupinterview) was helpful when people had difficultiesin understanding or expressing themselves.

Although a structured outlined layout was help-ful, an important disadvantage of using a pre-structured diary was the possibility of influencingthe thoughts of people who already had difficultiesin expressing themselves. Another important issueis the involvement of the central caregiver asa translator and informant during the study:it might be that the thoughts and expressionsof the people with aphasia could be influencedby the presence of the central caregiver.Otherwise, the presence of the central caregivercould give the person with aphasia a feeling ofsafety, making it easier to express them. The care-giver sometimes had the role of an informant.In the literature27 proxy respondents demon-strated a significant systematic negative bias in rat-ing their aphasic partners’ global quality of life,physical functioning, general or overall health,pain, and vitality. Conversely, proxy respondentsrated statistically the same as their aphasic part-ners on physical fitness, feelings, daily activities,quality of life, total well-being, autonomy, envi-ronmental mastery, and purpose in life, with atleast moderate agreement. During the interviewthe person with aphasia and his or her centralcaregiver seemed to agree most of the time.In order to elicit thoughts of people who had pro-blems in expressing their perspective and feelings,it was important to communicate at the level of thecommunicative abilities of the person with apha-sia. Sometimes, we needed to deviate from theusual interview style in qualitative research, occa-sionally using closed questions, supporting mostquestions with pictures, photographs or picto-grams. By asking closed questions, the perspectiveof the person with aphasia could be compromised.However, the interviewer always checked whetherthe answer was influenced by the closed questionof the interviewer. Therefore the interview-assistant had an important role as well.

The focus group interview was an importantpart of the triangulation process and made surethat the voice of the people with aphasia was dis-closed. By discussing the data analysis with theparticipants, it was confirmed that the researchersdid understand the participants correctly and that

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the outcome represents the authentic perceptionof the people with aphasia.

In the aphasia literature some information couldbe found regarding strategies used in qualitativestudies, but none could be found with regard tostrategies used to adjust questionnaires for peoplewith aphasia in quantitative studies. There arevery few instruments that are especially developedfor people with aphasia and there seems to be noconsensus in these instruments concerning theuse of visual support: some use pictures to supportthe question,28,29 others use no visual support30

except written information.In our quantitative study the questionnaires

were adjusted based upon (1) conversations withspeech and language therapists working withpeople with aphasia, (2) the literature concerningaphasia-friendly information and most impor-tantly the adjustments that were made basedupon the experiences in using the questionnairesin people with aphasia, asking them what is reallyhelpful in making the questionnaires comprehen-sible and accessible. People with severe aphasiaoften find it easier to understand when the mes-sage is given in two input modalities in parallel(e.g. orally and visually).31

We are happy to say that in our quantitativestudy the mission to include people with aphasiasuccessfully in research seemed to be accom-plished. The participants in our study, evenpeople with severe aphasia, were able to expresstheir perception using support from pictogramsin combination with oral and written information.Therefore we hope that, based upon perceptionsof their language problems, people with apha-sia will not be excluded from future researchstudies.

References

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2 Dalemans RJP, de, Witte L, Lemmens J,Wade D, van den Heuvel W. Measures forrating social participation in people with aphasia:a systematic review. Clin Rehabil 2008; 22:542–55.

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Clinical messages� Including people with aphasia in stroke

studies is possible by using several commu-nication strategies.

� Measurements can be adjusted by reducingthe cognitive load and providing alternativeforms of communication.

� The challenge to include people with aphasiain research should be taken up in order topromote accessibility.

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Appendix 1 – Instructions diary

� You and your partner (or relative or close friend) could best plan a fixed moment in the evening tokeep up the diary.

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� The diary is divided in different life domains.� The aim is to report performed activities per life domain.� If you did not perform activities in a certain life domain, you can report that as well.� Please, report the things that facilitated you in performing an activity.� Please, report the barriers in performing an activity.� You can use stickers if writing is difficult.� The stickers are attached at the end of the diary.� If you cannot find a sticker that represents your thoughts, please try to express your thoughts other-

wise (e.g. make a drawing)� You may ask assistance from your partner (close relative or friend) if it is difficult to fill in the diary

yourself.� For you, as a partner (close relative or friend) there is space/day to write down your remarks con-

cerning the experiences of the partner’s day.� It will take about 20 minutes per day to keep up the diary.

Appendix 2 – Structured questionnaire: adjustments to the instrument for use in peo-ple with aphasia

Measurement instrument:

Participant:

Date:

Duration of assessment?

Yes No

Number of items suitable?

Use of bolded key concepts helpful?

Use of pictograms:

Are they supportive?

Are they clear?

Is the formulation of the items clear?

The answering set:

Are the answering possibilities clear?

Are the answering possibilities suitable?

Total

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