Upgrade Now Webinar

7/22/2019 Upgrade Now Webinar

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Upgrade Now!Upgrade Now! with the Help of SAP Enterprise Support

Celina Fernandes(SAP Global Upgrade Office), Luiz Mestrinel(SAP Premium

Engagements), George Cheong (SAP Enterprise Support Delivery)

January 3, 2013


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Agenda Why Upgrade to SAP ERP 6.0?

Upgrade Now! with the Help of SAP Enterprise Support

Additional SAP Support Offerings

Next Steps How To Get Started?


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2012 SAP AG. All rights reserved. 4

SAP Business Suite 7

ERP

6.04

SRM

7.0

SCM

7.0

CRM

7.0

PLM

7.0 Available since 2009

SAP BS7 i2010 Available since May 2011EHP 5 EHP 1 EHP 1 EHP 1

SAP BS7 i2011 Available now!EHP 6 EHP 2 EHP 2 EHP 2

SAP NetWeaver 7.01 EHP 2 EHP 3

We follow our roadmaps and keep promises:

Six generations of SAP enhancement packages for SAP ERP successfully delivered and

adopted in the market

Proven by the high number of +19,000 ERP EHP live customers

On Premise Innovation Path SAP Business Suite 7


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SAP ERP 6.0 The Most Successful Release EverReady for Innovation with the help of SAP Enterprise Support

Basis for faster and easier innovation

on a stable core with enhancement

packages for SAP ERP and the help of

SAP Enterprise Support services

Still a strong momentum in all regions

for upgrades: Consistently increasing

number of SAP ERP 6.0 systems

globally

Growth rates even higher than for any

other SAP ERP releases in the past

Path to SAPs next generation

solutions

SAP ERP 6.0 Older Releases

Adoption Comparison


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SAP Business Suite 7 isSAPs core asset and the

gateway for customers to

consume innovation

SAP ERP 2004,

4.6C and 4.7

SAP Business Suite 7 as the Stable COREConsume innovation while keeping the core stable

through flexible shipment models (side-by-side

deployment, EHP, add-ons, notes)

Maximize the SAP investment by leveraging the

innovation as part of the maintenance contract (e.g.

state of the art new user interface)

Gateway to Breakthrough InnovationTransform the business with access to breakthrough

innovation:

In-Memory

Mobility

Cloud

Lower Operations CostsNo more costly upgrades to Consume Innovation

Reduced TCO through lower application and

landscape complexity

Implement with lowerTCI through SAP Rapid

Deployment Solutions

Secured InvestmentLong term predictability with mainstream maintenance

until 2020

More Innovation

Less Disruption

Longer Perspective

SAP

Business

Suite 7

SAP ERP 6.0 is the foundation forSAP Business Suite 7Get ready for SAPs game changers!

Breakthrough

Evolution

December

20202015


7/41 2012 SAP AG. All rights reserved. 7

Why Modernizing Your IT landscape -

is so Important

Business Opportunities of an Upgrade

Time

Valuef

oryourbusiness

Upgrade to

SAP ERP 6.0

Baseline value

March 2013: End of

extended maintenance

Operational excellence Wide range of functional enhancements

Simplified access to most industry solutions

Superior user experience Unifying user interfaces, bringing actionable insight

to business users

Allowing optimized access for professional and

casual users

Business flexibility Enhancement package concept and flexible

consumption of functionality (690+ new functions

delivered with EHP 6)

Access to SAPs innovations like Mobile Applications,HANA, etc.

Investment security Long-term predictability through maintenance

extension until end of 2020

Benefit from continuous system support and regular

legal changes



SAP Business Suite Innovation Roadmap

Gives You Choice

Business opportunitiesOperational excellence Business flexibility Investment securitySuperior user experience

CloudCloud

SAP

Business Suite

AnyDB

Customer Connection

SAP

Business Suite

User Experience

Mobile

AnyDB SAP

HANA Database

Mobile

Increase customer driven

Innovation

Value through

native HANA Innovation

2012 Wave II

Value through

Suite on HANA DB

Wave I

Customer Connection

Cloud

SAP

Business Suite

User Experience

Mobile

AnyDB

Customer Connection

Native

HANA

Data-

base

Apps

External

Data

External

Data

Integrated Analytics

Faster at better decision

with fast, granular and

flexible analytics

(OLTP/OLAP)

Next generation business processes with

sense & respond

predictive analytics

unstructured data

on-the-fly insights

automation and exception handling

Greatest functional coverage

Unmatched functional scope

(24 Industries), global presence

and life-cycle management

SAP

HANA Database

= Initial focus



New Functionality for Line of BusinessesBusiness Opportunities in SAP Business Suite 7 I2011

Highlights

Commodity risk management

Commodity procurement

Commodity sales

Commodity Management

Optimized Asset Operations and

Maintenance

Planning, Building & Commissioning

Assets

Enterprise Asset Management

Manage Financial Performance

Accounting & Financial Close Receivables Management

Travel Management

Treasury & Financial Risk

Management

Modernized Finance User Experience

Finance

Talent Management

Workforce Planning & Analytics

Human Resources

Efficient Manufacturing Operations for

Process Industries

Closed Loop Quality Management

Manufacturing

Streamlined Operational Sourcing

Supplier sustainability rating and

monitoring

Procurement

Integrated product development for

discrete & process industries

Research & Development

Lead to Cash (sales)

Differentiation through service

excellence

Multi-channel marketing (B2B/B2C)

Sales, Service & Marketing

Collaborative Demand & Supply

Planning

Manufacturing Network Planning &

Execution

Efficient Transportation Operations

Storage & fulfillment

Supply Chain

Operational Risk Management

Sustainability

Operational excellence Business flexibility Investment securitySuperior user experience



New Industry Specific FunctionalityBusiness Opportunities in SAP Business Suite 7 I2011

Highlights

Catch weight management

Consumer Products

Lease operations

Banking

SAP Collaborative E-Care

Management

SAP Electronic Medical Record

Health Care

High Volume Business Consume to

Cash

High Tech

Commodity risk management

Commodity procurement

Commodity sales

Mill Products & Mining

Resource Management

Engagement Management, Controlling

& Billing

Professional Services

Efficient benefit decision making

Individual client accounting & payment

services

Public Sector Financials

Procurement for Public Sector

Academic Curriculum Management

Public Sector Core HR & Payroll

Public Sector

Forecasting and multi-level

replenishment

Retail

High Volume Business Consume to

Cash

Telecommunications

Efficient Transportation Operations

Transportation & Logistics

Smart meter data management &

operations Integrated sales management

Demand side management

Linear Asset Management

Utilities




Superior user experienceBusiness opportunities

Delivering the right information, to the right user, in the right place, at the right moment

Unifying UIs, bringing actionable insight to business users

Low cost method for customers to personalize, adapt and adopt SAP user interfaces

SAP NetWeaver Portal

SAP NetWeaver Business Client




Innovate Faster and Easier with -

SAP Enhancement Packages

Business Opportunities

Adoption of new innovations/ business functionality now

in shorter increments thanks to SAP enhancement packages

SAP ERP 6.0 ERP 6.0

+ SAP enhancement packages

Innovate on stable core

Lower TCI and TCOSAP R/3 4.6 standard

Businessfunctionality

Time

EHP 4

EHP 5

EHP 6

Upgrade

Then... ... and now!




Innovate Faster and Easier with -

SAP Enhancement Packages

Top 10 Business FunctionsOperational excellence Business flexibility Investment securitySuperior user experience

Functional Area Business Function EHPTechnical

Name

Cross SAP ERP Embedded search in SAP ERP 4ERP_ENTERPRISE

SEARCH

Financials New General Ledger Accounting 3, 4, 5FIN_GL_CI_1

FIN_GL_CI_2

FIN_GL_CI_3

Financials Reporting simplifications in Financials 3, 4, 5

FIN_REP_SIMPL_1

FIN_REP_SIMPL_2FIN_REP_SIMPL_3

Human Capital

Management

ESS for Personal Information, ESS WebDynpro

ABAP, Talent & Performance Management,

Evaluations, Appraisals and Surveys

3, 4, 5HCM_ESS_CI_1HCM_ESS_WDA_1

CA_HAP_CI_1

HCM_OSA_CI_1

ProcurementMM, Integration of Financial Accounting

MM, Multiple Account Assignment4, 5

LOG_MM_CI_3LOG_MMFI_P2P

LOG_MM_MAA_1

Sales OrderManagement

Simplifications in Sales & Distribution 2 - 5SD_01

LOG_SD_CI_01LOG_SD_CI_02LOG_SD_SIMP_02

Travel Management Travel Management and Third-party Travel Planning 2, 4, 5

FIN_TRAVEL_1FIN_TRAVEL_2

FIN_TRAVEL_3FIN_TRAVEL_PLANN

ING_EXTERNAL

Project and Portfolio

Management

Project System enhancements in functionality and

usability (e.g. handling large projects)3 OPS_PS_CI_1OPS_PS_HLP_1



Speeding up Innovation:

Upgrades vs. Enhancement PackagesBusiness opportunities

Upgrades EHPsvs.

48hours

24 50 % Reduction of business downtime

21weeks

8 62 % Reduction of total project duration

* 58 % Reduction of project phases duration

1 Based on n = 168 upgrades from SAP R/3 4.6C to SAP ERP 6.0; only those considered which provided details on these questions; Source: Upgrade Experience Database Total number of enhancement package installat ions (EHP 1 to 4): n = 111; only those considered which provided details on these questions; this number represents an extract only

out of more than 9,000 enhancement package installations globally (as of Dec 2010); Source: Enhancement Package Experience Database

* Up to 58% reduction of project phases duration in total, i.e. Preparation and Blueprint from 3 down to 1 week each, Realization from 8 down to 3 weeks,

Preparation for Cutover from 3 down to 2 weeks and Production Cutover/ Support from 2 down to 1 week.

http://service.sap.com/upgradedbhttp://service.sap.com/ehp-dbhttp://service.sap.com/ehp-dbhttp://service.sap.com/upgradedb



Maintenance Extension for the

SAP Business Suite

Business Opportunities with Long-term Predictability

To manifest the long-term predictability of the SAP Business Suite and in support of the innovation strategy and

roadmap the standard maintenance will be extended

SAP extends mainstream maintenance for the SAP Business Suite core applications1 to December 2020

1 SAP Business Suite includes the core applications (SAP ERP 6.0, SAP PLM 7.0, SAP CRM 7.0, SAP SCM 7.0, SAP SRM 7.0), supplementary applications, and industry applications.2 Mainstream Maintenance for SAP NetWeaver 7.0x ABAP will be extended through December 2020 and for NetWeaver 7.0x Java (also incl Dual Stacks) until December 2017.3 If JAVA based ERP Components are used an Update to at least SAP ERP EHP4 has to be performed until December 2017.

2010 2011 2012 2013 2014 2015 2016 2017 2018 202020082005 20092006 2007 2019

SAP ERP 6.03)

EHP4

EHP5

EHP6

SAP CRM 7.0

SAP SCM 7.0

SAP SRM 7.0

SAP NetWeaver AS ABAP 7.x2)

SAP

Business Suite 7Core Applications

EHP13)

EHP23)

EHP33)

Longer

Maintenance

until 2020




New business functionality on a regular basis

EHP 6

EHP 5

EHP 4

EHP 3

EHP 2

EHP 1

SAP ERP 6.0

SAP ERP 2004, 4.6C and 4.7

BusinessReq

irements/Functionality

Time2005 2006 2016 20172007 2008 2009 2010 2011 2012 2013 2014 2015 2018 2019 2020

Mainstream maintenance extension

by 5 years through December 2020

*

The SAP Business Suite 7 includes the core applications (SAP ERP 6.0, SAP PLM 7.0, SAP CRM 7.0, SAP SCM 7.0, SAP SRM 7.0), supplementary applications and industry applications.

Maintenance Extension for SAP Business Suite*Longer Perspective for Your Investment

Mainstream Maintenance

until 2020

+ SAP enhancement

packages

Long-term perspective

Faster and easier

innovation



Customer-Specific Maintenance

Similar(e.g. 7x24 message processing)

but reduced scope of support:e.g. no new Support Packages, no new legal

changes, limited technology updates, no SLA

Same fee as during Mainstream Maintenance

SAP ERP 6.0 in Mainstream Maintenance

Mainstream

Maintenance

End of

Extended Maintenance

End of

Mainstream Maintenance

SAP Maintenance Strategy and PhasesCustomers Choice: To Upgrade, or Not To Upgrade?

* See SAP Note 52505 for details

Extended Maintenance

Continued support similar toMainstream Maintenance

Additional fee

Order

Default

03/2013


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ERP Upgrade ProjectsAverage Cost Structure

Software license

0-10%

Hardware / infrastructure

0-20%

SAP technical upgrade

15-25%

Custom code &

modification adjustment

10-30%

Testing

25-60%

Project management

10-20%

Change management /

training

0-5%

Support

2-5%

Source: SAP Upgrade Experience Database


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Total: 103 upgrades

Functional upgrade

4%

Strategic upgrade

12%

Technical upgrade only

64%

Technical upgrade+ subs. functional

enhancements

20%

Upgrades to SAP ERP 6.0Approach in Upgrades by Source Release

SAP R/3 Enterprise

Total: 167 upgrades

Functional upgrade

2%

Strategic upgrade

5%

Technical upgrade only

79%

Technical upgrade+ subs. functional

enhancements

14%

SAP R/3 4.6C

Most upgrade projects to SAP ERP 6.0 were performed as Technical upgrade only

BUT: Think BIG, start small

Unlock the value of SAP ERP 6.0 after the technical upgrade (e.g. new functionalities, new

processes, new technologies)

Source: SAP Upgrade Experience Database


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19,5

2,5

2,5

7

3

2

0 5 10 15 20 25

Project duration

Project preparation phase

Upgrade blueprint phase

Upgrade realization phase

Final preparation for cutover phase

Production cutover & support phase

Weeks

Average project duration 4-5 months

With unicode conversion 4-6 weeks longer

* Duration of project phases according to the SAP Upgrade Experience Database (in weeks); average for releases SAP R/3 Enterprise and SAP R/3 4.6C .

For each project phase, the median value of all answers is shown. In a project, overlaps or gaps between the project phases are possible.

Upgrades to SAP ERP 6.0Average Duration of Project Phases in Weeks *


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SAP Enterprise Support provides assistance before,during and after the upgrade project.

After

Before

DuringGet readywith the

upgrade project

Executethe upgrade

project

Handoverto operations

Analyze the technical aspect of the upgrade project

Tool provided to understand needed business functionality

Assistance with SAP Solution Manager functionality implementation

Tool provided to retrieve all necessary software and support packages

Analyze the impact on business processes

Analyze the amount of downtime involved with the project

Make sure the modification in the system are valid and needed

Help with the maintenance of customers custom code

Assist with ensuring enhancements are installed correctly

Manage and automate efficient testing

Analysis of the

go-live and

remote support

during the go-live

Making the Upgrade Easy, Fast & SecureWith the Help of SAP Enterprise Support


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SAP Enterprise

Support services...

Continuous quality checks

Modification justification

check

Custom code maintainability

check

Upgrade Now! with the Help of SAP Enterprise SupportYour Benefits as a Customer

...and tools

Methodologies

SAP Solution Manager

Enhancement package

installer

And many more...

360 Review

for Upgrade

Upgrade scoping

Technical components for

upgrade

Business questionnaire

Customer specific proposal

regarding upgrade process

SAP Upgrade

Support Advisory

Group of Upgrade

Experts

Upgrade

Community

SAP Enterprise

Support Academy

Best practices for upgrade

Meet the expert series

for upgrade

Accelerated innovation

enablement

Expert-guided implementation

Guided self-services

SAP

ERP 6.0Upgrade Now! ERP

2004

Guidance Collaboration


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Individual Support Throughout the Entire Upgrade ProjectAccess to SAP Upgrade Support Advisory to understand existing offerings

Business

Requirements

360 Check

Business

Questionnaire

Overall situation

Technical

Requirements

CQC Upgrade

Assessment

Identification

of potential risks

and challenges

Onboarding

Session

Upgrade Scoping

Expert-guidance

360 Review for Upgrade and OnboardingPreparation

Check

Preparation for

CQC delivery

Upgrade

Service Plan

Service

recommenda-

tions for

customer-specific

upgrade

scenario

SAP Upgrade

Support Advisory


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Technical safeguarding

GoLive

4 weeks

before GoLive

QAS

upgrade

DEV

upgrade

Preparation &

Blueprint

Sandbox

upgrade

CQC Upgrade Assessment

CQC Downtime Assessment

4 weeks

after GoLive

CQC for Upgrade

Analysis

CQC for Upgrade

Verification

CQC Going Live

Support

SAP CQC Upgrade Assessment

To be done before upgrade of DEV system

SAP CQC Downtime Assessment

To be done after test upgrade of a system

with similar amount of data like the

production system

GoingLive Analysis

Performed 4 weeks

before Go Live

SAP CQC Going Live Support

Performed from day 1 until day 5 after

Go Live

GoingLive Verification

Performed 4 weeks after

Go Live

Mitigation of risk and efforts

SAP Enterprise Support Services for Upgrade ProjectsUpgrade Services (Sample)


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The SAP Enterprise Support Academy Experience 2012

Your One-Stop Shop for SAP Enterprise Support Services

Best

Practices

library full of

product-,

database- and

operating

system-specific

how-to guides

for your

everyday

business

Meet the

Expert

Sessions

live webinars

conducted by

SAP experts

on SAP

Enterprise

Support

services and

SAP Solution

Manager

Accelerated

Innovation

Enablement

live expert

sessions to

evaluate the

innovation

capabilities of

enhancement

packages for

SAP Business

Suite

Expert-

GuidedImplementation

remote

sessions by

experienced

SAP service

experts

providing

workshop style

interaction

Guided

Self-Services

which you can

run any time

and at your

own pace in

your own

system

landscape

Solution Lifecycle

Methods & Tools

Quick-IQs,

etc...

Tutorial on

how to make or

change system

settings by

providing the

related system

recording

Access role-based content in the format that suites you best


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SAP Enterprise Support Academy

Meet the Expert Series for Upgrade

Meet the Expert Series

Upgrade Now! Program

This meet the expert session is part

of the Upgrade Now! Program

SAP

ERP 6.0

Upgrade Now!

ERP

2004 Upgrade Now!

Visit the Replay Library to watch the

recorded sessions on other upgrade

related topics:

Value of Upgrade

Customer-specific maintenance

SAP Solution Manager in upgrade

projects

Modification adjustment

Unicode Conversion

Hardware Planning

Highlights in Enhancement Package

6 for SAP ERP
https://websmp205.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000744547&_SCENARIO=01100035870000000202&https://websmp205.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000744547&_SCENARIO=01100035870000000202&


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SAP Solution Manager in a Nutshell11 core process areas to support you throughout the ALM lifecycle

SAP

Solution

Manager

Upgrade Management

Custom Code Management

Maintenance Management

Business Process Operations

Technical Operations

Application Incident Management

Solution Documentation

Solution Implementation

Template Management

Test Management

Change Control Management

SAP Solution Manager addresses your entire IT environment

Including all the processes, tools, services, and an organizational model to manage

SAP and non SAP solutions throughout the complete application lifecycle.


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Test ManagementAll SAP test capabilities provided & integrated with SAP Solution Manager

Defines the integration testing requirements and test scope based on a change impact

analysis. It is used to develop automatic and manual test cases, manage the testers, and

report on the test progress and test results.

Key Elements

More efficient test phase management

Test Automation Framework with third party tools

Test Scope Identification & Optimization with BPCA

Selected Highlights

SAP Solution Manager acts as central hub to accessincluded and integrated test capabilities

Smooth integration ofHP QTPincluding two free

licenses for all SAP customers with SAP Enterprise

Support and other 3rd party test automation tools

Business Impact & KeyBenefits

Checks impact of planned

changes on critical

business processes

Methodology and

capabilities to test

business processes from

start to finish

+


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Custom Code ManagementGet full transparency of all custom code objects across systems

Provides comprehensive insight on how companies can efficiently and effectively manage

their home grown Custom Code. From conception to retirement, it delivers transparency on

Custom Code objects, automates the analysis of every change and clearly identifies their

usage, utilization and business impact.

Key Elements

Lifecycle Management for custom code

Custom Development Management Cockpit

Optimization tools

Selected Highlights

Generic and sustainable Custom Code Library as the centralrepository of custom objects across systems

Clonefinder to provide transparency and optimize custom

code objects

Enhanced Custom Development Management cockpit

features


Reduces custom code

governance

Minimizes maintenance

and correction effort

+


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Upgrade ManagementMakes your upgrades a non-event for the business

Represents the identification, adaptation, and implementation of new and enhanced business

and technical scenarios, and uses SAP Solution Manager to holistically and effectively

manage the upgrade project end-to-end

Key Elements

Integration of Upgrade Dependency Analyzer

Comprehensive project support for release transitions

Selected Highlights

Upgrade Dependency Analyzer ensures smooth landscape

transition by detecting dependencies and side effects early,

and providing a clear upgrade strategy with transparent

requirements


Allows to better

understand and manage

major technical risks and

challenges within an

upgrade project

Achieve rapid innovation

with SAP EhPs

+


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Solution Browser

Delta functionality after an upgrade or the installation

of an enhancement package

Business Function Prediction for SAP ERP

Customer-specific report highlighting relevant

enhancement package functionality based on your

current system usage

Webinars on SAP Innovation Roadmap and EHPs

Focusing on SAPs innovations, the new business

functionality and enhancement package enablement

EHP Pricing Transparency

Transparency on the license implications of

implementing an SAP enhancement package via

OSS note 1524246

Identifying and Assessing Business Suite Innovations

SAP Roadmaps

Insight into todays solutions, planned innovations

and future direction of SAPs products and solutions

Looking for a central point of access?

http://service.sap.com/findinnovation

It is easy nowadays for customers to identify SAPs Business Suite innovations and assess their value

Note: the offerings mentioned on this slide are for the entire SAP Business Suite, of for individual solutions of the SAP Business Suite. For details please visit service.sap.com/f indinnovation
http://service.sap.com/findinnovationhttp://service.sap.com/findinnovation


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Why Customers Should Join the Upgrade Now! ProgramUpgrading Has Never Been Easier

+ Holistic analysis of potential risks and challenges associated to upgrading, both from atechnical point of view and from a business perspective

+ Individual service plan for upgrade project+ Comprehensive set of tools and servicesof SAP Enterprise Support

+ Knowledge transferfor upgrade related topics via the SAP Enterprise Support Academy

+ Individual expert-guidance throughout the entire upgradeproject by the upgradesupport advisory

= Fast, easy & secure upgrade to SAP ERP 6.0 with the help of SAP Enterprise Support


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Next Steps

How To Get Started?


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SAP Premium EngagementsSolving Business Challenges

Accelerated innovation

without disruption

Latest technologies alongside existing

systems to leapfrog support business needs

and growth

Business continuity

24 x 7 schedule in a globalized world

Business process improvement

Maximize the value of what you have

Reduced total cost of operations To meet efficiency needs and

engineering skills constraints


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Holistic End-to-End approach = from Evaluation to Cutover

Packaged approach = series of checks building upon one another

Continuous coordination and understanding = Technical Quality Manager (TQM) controls all Frontoffice/ Backoffice activities

Technical

Assessment

Delivers

Mission

Critical

Technical

IssueIdentification

Technical

Risk Mitigation

Manages

Impact and

Probability of

Technical

Issues

Technical

Optimization

Reduces

Total Cost

of Operation

Technically Focused

PRO-ACTIVE

RE-ACTIVE

TECHNICAL

QUALITY

MANAGEMENT

Knowledgeof latest

Issues andtechnologies

Skillof 9,000

experts

Experience

from hundredsof thousands

of resolutions

Methodologiesthat are

exhaustive

and proven

UNIQUE

CAPABILITIES

Expertise on

Demand in Time

Engineering ApproachKeeping an Eye on Upgrades


37/41


Technical safeguarding

GoLive

Final Prep

QAS

upgrade

DEV

upgrade

Preparation &

Blueprint

Sandbox

upgrade

Technical Feasibility Technical Integration Check

Downtime

Optimization

Production Cutover& Support

Tune and Optimize

On-Site Go-Live

Support

Check of the technical

feasibility and risks of anupgrade

Check of functional

feasibility and risk

of business disruption

Check other impact on

existing IT landscape /

solution e.g. sizing aspects

Assess in-depth technical risk factors

(e.g. interface) which may causenegative business impact

Optimize testing

with focus on performance, stability and

consistency BUT also improve existing

test procedure to reduce risks and costs

Optimize technical

upgrade by tuningstandard procedure

to meet customers

downtime window

Embedded technical resources to

facilitate and optimize go-live

activities

Mitigation of risk and efforts

SAP Premium Support Services for Upgrade ProjectsUpgrade Services (Sample)

Volume Testing and Optimization

Verify technical

performance indicators

Embedded Technical Quality Manager

CQC Upgrade Assessment

CQC for Upgrade

Analysis

CQC for Upgrade

Verification

CQC Downtime Assessment


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Next Steps

How To Get Started?


39/41


Key Take AwaysUpgrading Has Never Been Easier

SAP ERP 6.0is the path to SAPs Next Generation Solutions (SAP Business Suite,Memory, Cloud, Analytics). The four value areas for SAP ERP 6.0 including SAPenhancement packages are: Operational excellence, business flexibility, sustainability

and TCO reduction

Upgrade is not a myth anymore. Most customer start with a pure technical upgrade toreduce risk. An average upgrade project lasts 4 to 5 months and creates a business

downtime between 1 and 2 days. Efficient testing and downtime minimizationare

key challenges during an upgrade project.

SAP Solution Manageris the platform to support upgrade projects effectively(e.g. upgrade management, test management, custom code management)

SAP Enterprise Support provides a bundle of services to ensure knowledge transferand to facilitate upgrade projects: Services, Meet the expert sessions , Expert GuidedImplementations (EGI)

Join SAP Upgrade Now! Program to get the full bandwith of SAPs support(e.g. 360 Review, Upgrade Advisory)


40/41


Upgrade Now! ProgramNext steps for Enterprise Support customers

Join the Upgrade Now! program via the SAP Service Marketplace.

The Upgrade Now! Team will get in touch with you to work out the detailed

upgrade service plan.

Get Started!

Join today

http://service.sap.com/upgradeNow

Next steps
http://service.sap.com/upgradeNowhttp://service.sap.com/upgradeNowhttp://service.sap.com/upgradeNow


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Thank You! Luiz MestrinelSAP Active Global SupportSAP Brasil

E-Mail [email protected]

George Cheong

SAP Active Global Support

SAP Brasil


Celina Fernandes

SAP Upgrade Office

SAP Brasil

mailto:[email protected]:[email protected]:[email protected]:[email protected]

Documents

Upgrade Now Webinar