USAID WATER AND SANITATION PROJECT

This publication was produced by the USAID Water and Sanitation project under Contract No. AID-OAA-1-14-00049/720521-18F00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people

through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government.

USAID WATER AND SANITATION

PROJECT Quarterly Report

October 1, 2020 – December 30, 2020

This publication was produced by the Haiti Water and Sanitation project under Contract No. AID-OAA-1-14-00049/720521 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily

reflect the views of USAID or the U.S. Government.

USAID WATER AND SANITATION

PROJECT Quarterly Report

October 1, 2020 – December 31, 2020

Program Title: USAID Water and Sanitation Project

Sponsoring USAID Office: USAID/Haiti’s Office of Infrastructure, Engineering and Energy (OIEE)

Contract Number: AID-OAA-I-14-00049/720521-18F00001

Contractor: DAI Global, LLC

Date of Publication: 29 January 2021

Revision: ---

Author: DAI Global, LLC

Cover photo: Enjoying his improved access to water in Mirebalais

USAID WATER AND SANITATION PROJECT iii

TABLE OF CONTENTS

PROJECT OVERVIEW 1

HIGHLIGHTS OF THE QUARTER 1

COMPONENT 1: INCREASING ACCESS TO SUSTAINABLE WATER

SERVICES 2

TASK 1.1: WATER INFRASTRUCTURE ENGINEERING SERVICES 2

TASK 1.2: WATER INFRASTRUCTURE CONSTRUCTION 4

TASK 1.3: TECHNICAL ASSISTANCE FOR WATER SERVICE PROVIDERS 5

Organization & strategy 5

Human resource Management 6

Financial Management 6

Technical Operations 6

Commercial Operations 7

COMPONENT 2: INCREASING ACCESS TO SUSTAINABLE

SANITATION SERVICES 9

TASK 2.1: SUPPORT TO SANITATION ENTERPRISES 9

Sanitation SMEs 9

Manual emptiers training 10

TASK 2.2: WASTE TREATMENT & FECAL SLUDGE MANAGEMENT ENGINEERING SERVICES 10

Morne-À-Cabri Fecal Sludge Management Site 10

The Fonfred Fecal Sludge Management Site 11

TASK 2.3: WASTEWATER TREATMENT & FECAL SLUDGE MANAGEMENT CONSTRUCTION

11

COMPONENT 3: IMPROVING THE ENABLING ENVIRONMENT FOR

SUSTAINABLE IMPLEMENTATION, OPERATIONS, AND

MAINTENANCE OF WATER AND SANITATION SERVICES 11

TASK 3.1: TECHNICAL ASSISTANCE TO NATIONAL AND SUB-NATIONAL GOVERNMENT

STRUCTURES 12

Water 12

Sanitation 12

TASK 3.2: KNOWLEDGE DISSEMINATION AND LEARNING 13

CROSS-CUTTING TECHNICAL ACTIVITIES 13

ENTERPRISE ACCELERATION FUND 13

Le Levier : Micro-finance for Toilet Construction 13

Henry Christophe Campus in Limonade: Water Testing Laboratory 14

Quisqueya University: Testing Plant-Based Fecal Sludge Treatment 14

Grants under Review 14

MONITORING, EVALUATION, AND LEARNING 14

SUBMISSION OF the revised Monitoring, Evaluation, and Learning Plan 14

Ongoing Monitoring 14

USAID WATER AND SANITATION PROJECT iv

ENVIRONMENTAL COMPLIANCE 14

GENDER 14

THE PROJECT INDICATORS ERROR! BOOKMARK NOT DEFINED.

STATUS OF EACH INDICATOR ERROR! BOOKMARK NOT DEFINED.

HOW THE PROJECT WILL MEET ITS F-INDICATOR TARGETS THIS YEAR 15

(HL.8.1-1) IND 1.1: Number of people gaining access to basic drinking water services as a result of

USG assistance: FY2021 Target: 25,000 15

(HL.8.1-3) IND 1.2: Number of people receiving improved service quality from an existing basic or

safely managed drinking water service as a result of USG assistance: FY2020 Target: 65,000 15

(HL.8.2-2) IND 3.1: Number of people gaining access to a basic sanitation service as a result of USG

assistance: FY2020 Target: 1,000 15

(HL.8.2-7) IND 3.2: Number people receiving improved sanitation service quality from an existing

"limited" or "basic" service as a result of USG assistance: FY2020 Target: 2,000 15

ANNEX 1: PROJECT RESULTS FRAMEWORK 17

ANNEX 2: PROJECT STAFFING UPDATE 22

Figure 1. Architectural representation of the Charpentière Wellfield Office with a second story. ............. 3

Figure 2. This exploratory well was the deepest well ever drilled in the Balan wellfield and confirmed

that the aquifer is very deep. .......................................................................................................................................... 4

• Figure 3. The Charpentière well field with the new solar panel installation in the front and center of

the picture. .......................................................................................................................................................................... 5

Figure 4. Monthly revenues for each CTE throughout 2020.. ................................................................................ 7

Figure 5. The pit emptiers at the Les Cayes training event. .................................................................................. 10

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USAID WATER AND SANITATION PROJECT v

Acronyms and abbreviations

AECID Agencia Española de Cooperación Internacional para el Desarrollo/ Spanish Agency for

International Development Cooperation

AEOC A&E Oversight Contractor

APS Annual Program Statement

BCC Behavior Change Communication

BID Banque interaméricaine de développement/Inter-American Development Bank

BDS Business Development Services

CCTM Cross-Cutting Technical Services Manager

CLA Collaboration, Learning and Adapting

CMAA Collection, Monitoring, Analysis and Archiving

COP Chief of Party

CTE Centre Technique d’Exploitation / Urban Water Utility

DCOP Deputy Chief of Party

DINEPA Direction Nationale de l’Eau Potable et de l’Assainissement / National

Directorate for Water and Sanitation DQC Design Quality Control

EAF Enterprise Acceleration Fund

EMMP Environmental Mitigation and Monitoring Plan

EMMR Environmental Mitigation and Monitoring Report

FA Foundational Activity

FSM Fecal Sludge Management

GIS Geospatial Information System

MEL Monitoring, Evaluation, and Learning

ONEPA Observatoire National de l'Eau Potable et de l'Assainissement

OREPA Office Régional de l’Eau Potable et d’Assainissement / Regional Office for Water and

Sanitation

PEA Programmatic Environmental Assessment

QIP Quick Impact Project

SIGA Système Intégré de Gestion des Abonées / Integrated Customer Management System

STTA Short Term Technical Assistance

TA Technical Assistance

TEPAC Water Supply and Sanitation Technician

USAID

Communal

United States Agency for International Development

USG United States Government

WASH Water, Sanitation, and Hygiene

WSS Water and Sanitation Services

WSSM Water and Sanitation Services Manager

USAID WATER AND SANITATION PROJECT 1

PROJECT OVERVIEW The USAID Water and Sanitation Project is a $41.8-million, 4.5-year activity implemented in

collaboration with Haiti’s National Directorate of Potable Water and Sanitation (DINEPA) with the

overall goal of improving sanitation and water for all Haitians. The Project is focused on five geographic

areas: three areas hard hit by the 2010 cholera outbreak (Cap-Haïtien, Mirebalais, and Canaan) and two

areas hard hit in 2016 by Hurricane Mathew (Les Cayes and Jérémie).

The Project’s three primary goals are:

• Helping 250,000 people get to basic or improved access to water

• Helping 75,000 people get access to basic or improved sanitation

• Laying the foundation for sustainable increases in access to water and sanitation across Haiti

The Project is reaching these goals by focusing on its core values such as self-reliance, resilience, and the

private-sector approach.

HIGHLIGHTS OF THE QUARTER

During this quarter, most of the local water utilities (known by their French acronym as CTEs) grew

significantly. Thanks to the technical assistance and infrastructure support provided by USAID, the CTEs

were able to provide more and safer water to more customers and to significantly increase their revenues.

With the inclusion of the Ouanaminthe and Hinche CTEs as well as the organic growth in the other five

CTEs, the Project is providing basic access to water or improved water service to 144,675 people—an

increase of nearly 40,000 people since last quarter. Additionally, the seven CTEs have increased their

combined revenues by 45% over the last year. Due to these strong successes, there are increased ripple

effects in other CTEs. The Jacmel and Port-de-Paix CTEs, the two CTEs who were already on stable

financial footing, have been able to take advantage of the improvements to the customer management

software and financial accounting software developed by USAID to improve their management and

increase their revenues. Other neighboring CTEs such as the CTEs in Aquin, Miragoane, and Lascahobas

have copied the management improvements introduced by USAID to increase their impact. Finally, the

national water authority (known by its French acronym as DINEPA) have recognized the successes in

these CTEs and are working to institutionalize these changes so that all of the CTEs in Haiti eventually

adopt the improved systems.

On the sanitation side, the Project continues to make progress on each of its three fronts:

• Strengthening Small and Medium Sized Sanitation Entrepreneurs (SMES): The 20 SMES including

5 FSM entrepreneurs supported by the Project have built or rehabilitated a total of 398 toilets,

representing a total sale of 13,322,521 gourdes (equivalent to $180,3001). Of these, roughly 30%

are for families who did not previously have basic sanitation. Additionally, the Project has begun

working with the manual pit emptiers. The Project helped the manual pit emptiers in Les Cayes

to form an association and provided them with training and protective equipment. The Project is

working on doing the same for the other four areas.

1 The Haitian Gourde has been highly unstable throughout the life of the Project, ranging from a low of 60 HTG/USD to a high of over 120

HTG/USD. In this report, the Gourde is converted at 70 HTG.USD as a rough average for the quarter.


• Improving management of the Fecal Sludge Management (FSM) Sites: The Project is working

closely with the management team for the main FSM site at Morne-à-Cabri near Port-au-Prince

and at Fonfred in Les Cayes to improve the overall function of the sites. For the Morne-à-Cabri

site, the Project is working with the site’s management team to improve operations and cost

recovery. For the Fonfred site, the Project is helping the site’s management team prepare to

reopen the site next quarter.

• Promoting Improved Sanitation: The Project continues to support mayor-led sanitation

committees in five regions. The main activity this past quarter revolved around public outreach

events to celebrate World Toilet Day on November 19th.


WATER SERVICES

The project activities under Component I are focused on providing basic or improved water to 250,000

people by building the capacity of the CTEs and their support structures to provide water on a

sustainable basis. The Project also funds infrastructure improvements that serve to make the systems

more reliable and less expensive to operate.

TASK 1.1: WATER INFRASTRUCTURE ENGINEERING SERVICES

The Project is working with the CTEs to develop designs for a wide range of infrastructure

interventions, some of which will be built under this Project (Task 1.2). Other infrastructure

investments will be developed for future financing, either by DINEPA directly, through credit programs,

or by future donors. This will allow the CTEs to continue to grow even beyond the end of the Project

activities.

The different infrastructure activities under design are as follows:

Ouanaminthe

1. Solar energy system for the water pumps in Ouanaminthe: During this quarter, the

Project put the design of this site out to bid, evaluated the bids, selected the best offer, and

submitted a request to USAID for consent to sign the subcontract. Once USAID provides

consent, the firm will begin design.

Hinche

2. Hinche CTE office building: At the request of the CTE, the Project is developing the

preliminary design for a new office building to allow them to better reach out to their

customers and better support the water system. This design should be ready next quarter.

Mirebalais

3. Second Water transmission line to and a new reservoir: Due to some problems

discovered during the design, the Project hired a firm to survey a few additional areas. This

resurvey work should be complete early next quarter and the design finalized.

4. Repairs to Seven Water Kiosks in Mirebalais: To allow the poorer population in

Mirebalais to benefit from the greatly improved water service, the Project is rehabilitating the

seven kiosks in the Mirebalais water system. The design was completed during this quarter and

this work was put out for bid. Construction should start next quarter.


5. Repairs to Leaks in the Water Distribution System: To reduce non-revenue water losses

and increase the amount of water that reaches the population, the Project will repair a dozen of

the main leaks in the system. The design for this work is based on the earlier leak repair

program. This work should be put out for bid next quarter.

Croix des Bouquets

6. The third phase of the work on the Canaan Water system is to expand the Water

Distribution System. Currently, the system only has a single distribution line that parallels the

transmission line. The Project completed the design for a second distribution line and a

preliminary distribution network to connect the first 200 customers. The construction of this

network was put out for bid and will receive the bids early next quarter.

7. Interconnecting and extending the Croix des Bouquets Water System: The

downtown area is served by two pumped well systems with their own deep wells. These

systems are separated by the national highway. To improve the functioning of the system and

increase the number of customers, the Project hired the Haitian engineering firm, GEECA, to

develop the detailed design. They will finalize this design next quarter.

Les Cayes

8. Design of the second story on the

Charpentière Wellfield office: To

accommodate the installation of a water

laboratory in the Charpentière wellfield

office, the CTE has requested that the

Project construct a second floor on the

building. V3 is currently completing the

design. This should be ready to be put

out for bid next quarter.

9. Rehabilitation of the La Savanne

Water Reservoir: The Project had put

out for bid the design of the rehabilitation

of this reservoir. However, none of the

bids received demonstrated the necessary

competence. The Project therefore conducted its own investigation into the structure and is

preparing to put the rehabilitation work out to the bids next quarter.

10. Repairs to Leaks in the Water Distribution System: To reduce non-revenue water losses

and increase the amount of water that reaches the population, the Project will repair a dozen of

the main leaks in the system. The design for this work is based on the earlier leak repair

program. This work should be put out for bid next quarter.

Jérémie

11. Exploration Water Wells in Jérémie: Currently the Jérémie water system is fed by a series

of springs in the hills above town. However, the flow from these springs has dropped

significantly since Hurricane Mathew hit the region. At the request of the CTE, the Project is

developing the design for several exploratory wells to determine if it would be feasible to

supplement the water production.

Figure 1. Architectural representation of the Charpentière Wellfield

Office with a second story.


TASK 1.2: WATER INFRASTRUCTURE CONSTRUCTION

During this quarter, the Project had four active construction activities:

1. Repairs to the pumphouse and reservoir in Canaan: The work began in early October

and should be completed around the end of the second quarter of the year.

2. Rehabilitation of the Transmission Line: Due to the extensive problems with the

transmission line, the Project will excavate, inspect, and test the entire line, repairing and

replacing sections as required. It will also add pressure valves and drains along the line. The

Contractor finalized the topographic survey and technical studies are still underway and should

be submitted for approval beginning of the second quarter.

3. Drilling an exploratory well in the Balan wellfield in Cap Haïtien: The contactor

completed drilling the well to 200 m and tested the water. This work confirmed that the aquifer

extends down to this depth and that the water is potable and plentiful. The Inter-American

Development Bank will use the results of this exploratory well to design new production wells

for Cap Haïtien.

Figure 2. This exploratory well was the deepest well ever drilled in the Balan wellfield

and confirmed that the aquifer is very deep.


4. Construction of a Solar Power System for two of the Water Wells in the

Charpentier Wellfield in Les Cayes: The contract reached substantial completion on this

activity at the end of October. There is still some minor remaining work including installing a

chlorinator and a transformer. The contractor has been slow to complete these tasks.

TASK 1.3: TECHNICAL ASSISTANCE FOR WATER SERVICE PROVIDERS

The Project continued to support the CTEs by working through the five dimensions provided in World

Bank in their publication, Water Utility Turnaround Framework: A Guide for Improving Performance (2018):

• Organization and strategy,

• Human resource Management,

• Financial Management,

• Technical Operations, and

• Commercial Operations.

Samuel Mondestin, the DCOP, remained based in Cap Haïtien, working directly with the Cap-Haïtien

and Ouanaminthe. Marc Germain who had been based in Hinche resigned from the Project. George

Acolor, the Utility Specialist, remained in Les Cayes and worked closely with the Les Cayes and Jérémie

CTEs. However, next quarter he will move to Hinche to support Mirebalais and Hinche CTEs.

Additionally, the Project kept its liaison agents based in the Cap-Haïtien, Mirebalais, Les Cayes, and

Jérémie CTEs and recruited an additional liaison agent for the Croix-des-Bouquets CTE.

ORGANIZATION & STRATEGY

The Project helped the CTEs to draft their own performance agreements to clearly outline their goals

for the year and to better measure their success. Those performance agreements establish a process to

follow up on performance and development plans and support a management by objectives with clear

Figure 3. The Charpentière well field with the new solar panel installation in the front and

center of the picture.


milestones, outcome results, and budget. Reaching the point where the CTEs manage their operations

against a budget is a key milestone in helping the CTEs to operate as businesses. As the CTEs better

understand their costs and revenues, they will be able to make better decisions about how to increase

revenues and reduce costs and thereby provide more water to their customers on a sustainable basis.

HUMAN RESOURCE MANAGEMENT

During this quarter, the Project worked with DINEPA and the OREPAs to finalize the performance

evaluation system for the CTE staff. This included ensuring that the system harmonized with exiting

DINEPA systems and policies. The Project also provided training on human resources to the staff in the

CTEs of Ouanaminthe, Hinche, and Croix-des-Bouquets.

FINANCIAL MANAGEMENT

As the CTEs have increased their revenues, it has become increasingly important that they properly

account for their resources. Most of the CTEs used informal accounting or Excel spreadsheets to track

their revenue and expenditures and their staff had only basic accounting knowledge. Two of the Project

CTEs had previously used QuickBooks: Ouanaminthe and Les Cayes, but the software was no longer

working. Additionally, the CTEs in Port-de-Paix and Jacmel also had non-working versions of

QuickBooks. The Project worked with all four of these CTEs to understand the problems encountered

with QuickBooks and to help all four CTEs restart their use of QuickBooks. During the next quarter,

the Project will help the remaining CTEs in the Project to begin using QuickBooks.

In addition, the Project is working to integrate QuickBooks with the CTE’s customer management

system (known as SIGA). The CTEs use SIGA to manage their customers’ accounts, generate invoices,

and records payments. By integrating SIGA into QuickBooks, data only need to be entered one time

into SIGA. This decreases the risk of data mishandling and it gives to DINEPA accurate date on CTEs

revenues. It will definitely bring more transparency.

TECHNICAL OPERATIONS

The support to technical operations varied from one CTE to the next:

• Cap Haïtien: The Project focused on helping the CTE to prepare to manage the water

distribution network for the downtown area. This network is currently being rehabilitated with

funding from AECID. Their work should add 2,000 metered household connections to the

The Jacmel and Port-de-Paix CTEs

The Jacmel and Port-de-Paix CTEs were among the first CTEs to receive a combination of technical

assistance and infrastructure investments with funding from AECID and the IDB. They developed

effective management systems and have been able to manage their systems on a full cost recovery

basis. The success of these two utilities has been the model that the Project has used to show other

CTEs that sustainable growth is possible. The Directors of these CTEs went on to become regional

directors and are key Project partners.

These CTEs have been using SIGA for several years. During this quarter, the Project updated their

SIGA installations to the current versions, giving them access to the new features that the Project

had developed including cloud access to the information and a mobile app for meter reading.


network, tripling the size of the network that the CTE manages. The first phase of the work

should be completed next quarter.

• Ouanaminthe: The Project worked with the CTE to improve the management of the pumps

and to identify non-revenue water loss in the system.

• Hinche: The Project worked with the CTE to identify gaps in the rehabilitation works that

AECID plans for the Hinche system and to identify new areas that could be included in the

network.

• Mirebalais The Project designed a series of interventions to repair around 12 major leaks in

the system. The Project is also working to rehabilitate the water kiosks.

• Croix-des-Bouquets: The Project began providing regular coaching to the senior staff with a

focus on setting clear goals and following-up on progress.

• Les Cayes: The Project provided all the materials for the kiosks' rehabilitation and identified 14

new major leaks in the system that should be fixed by a contractor after USAID approval.

• Jérémie: During this quarter, the Project focused on helping the CTE to analyze its challenges

with water production. Although the Jérémie area is known for it plentiful springs, little water

was reaching the water distribution system. The Project helped the CTE to conduct a detailed

analysis of each spring and of the amount of water being distributed in each area. It was able to

determine that the flow from each spring is significantly lower than what had been previously

documented. AECID had hired a contractor to extend the current water system. Given how

little water was currently in the system, this was clearly not feasible. Therefore, the Project and

CTE reached out to AECID and is working with them to redesign their intervention to focus on

reducing water loss in the existing system rather than expanding it. The Project also provided

the materials to the CTE to repair the distribution from the Gragamora Reservoir to the nearby

neighborhood.

COMMERCIAL OPERATIONS

Overall, the CTEs have significantly increased their revenues over the past year. The monthly revenues

for the last twelve months are shown in Figure 4. Several CTEs had sharp spikes in revenues last quarter

as they began issuing individualized invoices to each customer. Revenues were low in November as

families prioritized paying the annual school fees. The jump in December likely reflects payment of

customers making up for the low payments in November.

Figure 4. Monthly revenues for each CTE throughout 2020.

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000 Cap Haïtien

Ouanaminthe

Hinche

Mirebalais

Croix deBouquetsLes Cayes

Jérémie


Table X below compares the revenues from last December to this December for the seven CTEs in the

Project. On average, revenues were 45% higher with Mirebalais leading with a 244% increase. Only

Hinche showed a decline in revenues, likely due to interruptions in the water service that month.

Table 1. Comparison of the revenues for each CTE to last December.

DEC-19 DEC-20 % CHANGE

Cap Haïtien 277,355 377,427 36%

Ouanaminthe 1,000,000 1,546,530 55%

Hinche 583,171 379,156 -35%

Mirebalais 304,479 1,048,370 244%

Croix de Bouquets 368,935 524,423 42%

Les Cayes 1,367,844 1,911,984 40%

Jérémie 454,196 511,458 13%

4,355,980 6,299,348 45%

Two of the CTEs have increased their water tariff (Mirebalais and Les Cayes). The Jérémie CTE

increased its collections from its water kiosks. Most of the CTEs have increased the number of

household connections. However, all of the CTEs report that customers have increased payment of

their invoices and their arrears since the CTE started issuing individualized invoices.

The Project is training the CTE Directors and staff to work with the local media. As the CTEs have

improved the quality of the water service, it is important for them to reach out to the community and

explain the changes. Local radio is the best means to reach the widest local audience. Therefore, the

Project started training the CTE staff in how to talk with the media and how to properly shape

messages. As a consultant, the former DINEPA communications director created a radio talk show

called ALLO CTE and trained the CTE staff. The talk show focuses on the following three key themes:

• Current happenings (“Sa kap fèt” in Haitian Creole, which means “What’s happening?”): The

CTE needs to keep its customers aware of changes to the system and how those changes will

impact them.

• The need to conserve water and protect the infrastructure (“Saw dwe Konnen” in Kreyol,

which means “What you should know”): As the amount of waste decreases, the number of

people who can be served increases.

• How to contact the CTE: Each CTE has a unique telephone number for receiving complaints

and issues.

The Project is helping the CTE staff to pre-record the talk shows, which will be broadcasted as of the

beginning of the next quarter. The objective of the training is to get the CTE staff ready to do live

broadcasts. Just like any business, the CTEs need to actively communicate with their customers and to

help them to understand the changes that are happening. This training is one more step in the CTEs

journey to self-reliance.



SANITATION SERVICES

The project activities under Component 2 are focused on providing basic or improved sanitation to

75,000 people by strengthening the capacity of small and medium enterprises (SMEs) to market

sanitation products and by assisting DINEPA to reopen the fecal sludge management facilities in Les

Cayes (Fonfred) and near Canaan (Morne-à-Cabri). The progress for each indicator is described below

and the work under each of the contractual tasks is described in the following sections.

During this quarter, the Project focused on assisting the most motivated SMEs and stimulate demand in

the sanitation sector and on developing several Request for Proposal for the fecal sludge work in

Morne-à-Cabri. As a result, 41 toilets (191) people) were built this quarter by the sanitation SMEs. Since

the beginning of the Project, the SMEs have sold for around 13,322,521 gourdes (equivalent to

$180,3002) of sanitation services and/or products.

TASK 2.1: SUPPORT TO SANITATION ENTERPRISES

SANITATION SMES

During this quarter, four SMEs supported by the

Project received grants. Two received the first

tranche of the grant, meaning they built at least 15

toilet s, and the other two received the second

tranche, meaning they sold at least 40 toilets in total.

During this quarter, the Project coached 15 SMES as

listed in Table 2.

Table 2. The list of SMEs strengthened this quarter to build toilets.

Region Name

Canaan ASDA, RETCOM, ATA

Cap-Haitien OJPMBTPA, ETCNH

Jérémie BEAUGAZ, APGA, SANI

PREFAB

Mirebalais ACM, ESSAM PLUS

Les Cayes RECCHAC, ASTIAS, ATESCA,

RETGECAS, RETBOCAS

2 The Haitian Gourde has been highly unstable throughout the life of the Project, ranging from a low of 60 HTG/USD to a high of over 120

HTG/USD. In this report, the Gourde is converted at 70 HTG.USD as a rough average for the quarter.

(HL.8.2-2) IND 3.1: NUMBER OF

PEOPLE GAINING ACCESS TO A

BASIC SANITATION SERVICE AS A

RESULT OF USG ASSISTANCE

This indicator has been particularly

problematic for the Project. The Project has

been providing training and technical

assistance to SMEs to encourage them to

build toilets and to target families that do not

have one. To date, these SMEs have built 398

toilets, including 41 this quarter. Since the

main beneficiary of the Project activities is

the SME rather than the SMEs’ clients, it has

been difficult to accurately determine if the

SMEs’ clients meet the criteria for gaining

access to basic sanitation. While the initial

field reports indicated that the majority of

toilets were for people who met the criteria

for this indicator, later investigations

indicated that many of the toilets were being

built for families who had previously had one.

Based on the field analysis, the Project is

now considering only 30% of the toilets as

meeting this indicator.


MANUAL EMPTIERS TRAINING

To reach its goal of providing improved sanitation services in Haiti, the Project is working to ensure that

the sludge transported to the sites is safely managed and no longer poses health threats to the

population in general or to the pit emptiers, (sometimes referred to by the disparaging term bayakou).

These pit emptiers provide a critical service in Haiti’s fecal sludge management chain by digging the

sludge out of latrines, thereby allowing the pit to be reused. The Project worked with four groups of

manual emptiers in Les Cayes (The Project worked with four groups in Les Cayes (Tèt Ansanm, Pa fè

fò,, REVAMOC, Ekla Service) to make their work more hygienic, safer, and professional. In addition, the

Project supported the association’s creation of four pit emptier associations, and the four groups

formalized their activities through the municipalities and are legally registered with the Ministry of Social

Affairs. As part of the training, the Project provided the pit emptiers with personal protective equipment

and trained them in its use.

Figure 5. The pit emptiers at the Les Cayes training event.

The Project began this process in Canaan with the group Sani Bon Sevis.

TASK 2.2: WASTE TREATMENT & FECAL SLUDGE MANAGEMENT

ENGINEERING SERVICES

The Project started to work on the design of maintenance and upgrading of the Morne-à-Cabri site. By

assisting DINEPA in operating those sites on a cost-recovery basis, the Project will improve the

sanitation value chain and provide improved sanitation to at least 70,000 people.

MORNE-À-CABRI FECAL SLUDGE MANAGEMENT SITE

TECHNICAL ASSISTANCE

In October, the Project organized a workshop with the OREPA-West to finalize the business and

marketing plan for the site. During the workshop, participants were invited to think of the Morne-à-

Cabri facility as a business that needs to generate the revenue required to operate it. To first start with

collecting revenues on a regular basis, the Project will support the Morne-à-Cabri team to improve the


processing of trucks upon arrival, develop an accurate invoicing system and start with mobile money

payment.

The Project also signed the contract with Roc Construction to clean the site and pump out the lagoons.

Roc Construction began mobilizing in December.

SITE CLEAN-UP

The Project signed a contract with Roc Construction for repairing the fence, removing the garbage, and

pumping out the lagoons. The work will start at the beginning of next quarter. In addition, the Geotubes

arrived, so the sludge from the lagoon will be pumped into these tubes, and the water will drain from

the tubes back into the lagoons.

ADDITIONAL WORKS

The Project is also designing several other upgrades for the site including replacing the water

distribution system, upgrading the electrical installation, constructing a sludge drying pad, and installing

improved grates

THE FONFRED FECAL SLUDGE MANAGEMENT SITE

The Project worked with the OREPA-South to develop the operations and business plan for the site and

to develop a system for the manual pit emptiers to transport the sludge to the site. The Project hired a

manager and an administrator for the Fonfred FSM. The site should be ready for a provisional

reopening next quarter.

TASK 2.3: WASTEWATER TREATMENT & FECAL SLUDGE MANAGEMENT

CONSTRUCTION

The actual construction works on Morne-à-Cabri should start next quarter.

COMPONENT 3: IMPROVING THE ENABLING

ENVIRONMENT FOR SUSTAINABLE IMPLEMENTATION,

OPERATIONS, AND MAINTENANCE OF WATER AND

SANITATION SERVICES

The Project’s third goal is to lay the foundation for sustainable increases in access to safe water and

sanitation. It is meeting this goal by building successes at the local level and then working through

DINEPA and other institutions to share these on a broader scale (Task 3.1) and by holding national

events and publishing the lessons learned (Task 3.2).


TASK 3.1: TECHNICAL ASSISTANCE TO NATIONAL AND SUB-NATIONAL

GOVERNMENT STRUCTURES

WATER

For the second year, the Project has supported the National Directorate for Water and Sanitation’s

(DINEPA) annual planning workshop. This year, the workshop was held on October 26th to 28th in

Fermathe. DINEPA brings together the Directors of each of the technical services (Water, Sanitation,

and the National Observatory) and the directors of the regional water authorities (known as OREPAs)

each year to review their progress against the goals and to set goals for the upcoming year. It facilitates

the evaluation of the results of each component of DINEPA: the technical directorates within their roles

as main regulators and strategic supports given to the four OREPAs and partners to evaluate their

performance.

For the first time, the retreat focused also on the management improvements of the local water utilities

(known as CTEs). Using the information that the CTEs have reported through the cloud-based reporting

system introduced by the Project, mWater, DINEPA had a clear picture of the progress made by the

different CTEs. Those CTEs that had successfully adopted the suite of management improvements

provided by the Project had notable improvements in their revenues. The participants discussed how

these improvements could be rolled out to additional CTEs. By helping DINEPA to organize this

workshop, the Project supports the sector governance for better planning and improvement of their

services.

At the end of this quarter, the Project gathered and trained the DINEPA and 11 CTEs responsible for

SIGA. The goal was to harmonize the use of SIGA among the CTEs to facilitate the reporting to the

DINEPA. This training aims for the DINEPA and CTE staff to be able to:

• Master the various elements of the SIGA interface (CTE and manager version);

• Understand and manage customer service contracts;

• Understand and manage customer accounts (customer relationship management);

• Master the different billing and invoice editing options (email, WhatsApp, etc.);

• Master the various internal and external payment options (My Cash, Sogexpress, etc.);

• Understand and use the various reports available on SIGA.

SANITATION

World Toilet Day is also a reminder of the need to act to tackle the global sanitation crisis and achieve

Sustainable Development Goal 6: Water

and Sanitation for All by 2030.

The Project celebrated World Toilet Day

with the National Directorate for Water

and Sanitation (DINEPA) in each of the

five communes of the Project and Morne-

à-Cabri and expanded the outreach to

three additional areas: Petion-Ville,

Kenscoff, and Carrefour. The Project held

events for community leaders, members of

the community, students, municipal Figure 6. The OREPA-Sud hosted the World Toilet Day event for the south.


officers, and schools in each commune. The Project invited the sanitation entrepreneurs to introduce

and explain the services that they offer. The Project also gave a presentation in Les Cayes on the

operation of the Fonfred fecal sludge management site to inform the population about the critical

importance of safely managing fecal sludge. By raising awareness of the importance of improving

sanitation, the Project is working to build sustainable solutions to the challenges of sanitation in Haiti.

TASK 3.2: KNOWLEDGE DISSEMINATION AND LEARNING

The Project held two events to improve the quality of both the information available in the water and

sanitation sectors and the technical assistance.

• On October 28, the Project’s Chief of Party, Dan O’Neil hosted a session at the 2020

University of North Carolina Water and Health Conference. The poster session was entitled

“Building Resilience Utilities: Case Study of Haiti” and focused on the applicability of the World

Bank’s Water Utility Turnaround Framework to the very low-capacity water utilities found in

countries like Haiti. The two biggest lessons that the Project has learned, so far, are that CTEs

need to have a strong local leadership to go through that process and the Project needs to be

consistently with the CTE to support them get through all the changes.

• On December 16th, the USAID Water and Sanitation Project sponsored a workshop that to

review the Lessons Learned in Urban Sanitation report that the Project had produced with Zanmi

Lasanté. This workshop was attended by more than 30 people from different governmental

institutions (DINEPA, Environment Ministry, Public Works Ministry, UCLBP), two universities

(UEH, UNIQ), and other organizations (MSF, SOIL, GRET, UNICEF, PADF, HELVETAS,

ACTED). The Project will produce a revised version of the Lessons Learned in Urban Sanitation

Report to capture the important points from this workshop. This new report should serve as a

guide to Haiti’s goal of providing improved sanitation for all by 2030.

CROSS-CUTTING TECHNICAL ACTIVITIES

ENTERPRISE ACCELERATION FUND

The Project currently has three grants that are underway.

LE LEVIER : MICRO-FINANCE FOR TOILET CONSTRUCTION

The Federation des Caisses Populaires

Haitiennes – Le Levier (Le Levier) finalized the

marketing plan for the micro-credit program

for toilet construction and launched the

program in Cap-Haïtien in December. They

have already received the first three

applications for micro-credit. Le Levier will

launch the program in the remaining areas

next quarter and expects to have its first

loans.

Figure 7. The launch of the micro-credit program for toilets in Cap-Haïtien.


HENRY CHRISTOPHE CAMPUS IN LIMONADE: WATER TESTING LABORATORY

The grant to the Henry Christophe Campus in Limonade of the State University of Haiti (near Cap-

Haitien) aims to expand the existing soil laboratory to perform drinking water tests. Through this grant,

Auburn University will provide the Henry Christophe Campus with technical assistance to develop the

laboratory and elaborate a business plan for its operation. The Project drafted water testing manual

laboratory equipment and put out for bid in the US.

QUISQUEYA UNIVERSITY: TESTING PLANT-BASED FECAL SLUDGE TREATMENT

Quisqueya University received a grant to assess the feasibility of implementing plant-based drying beds

for the treatment of sludge from in Haiti. Instead of storing the sludge under water, Quisqueya

University will test a system that has the sludge treated through ground-based plants. The Project put

the laboratory equipment out for bid.

GRANTS UNDER REVIEW

Additionally, the Project is currently finalizing the following grants:

1. Incinerator 509 Sanitation: This grant aims to complete the installation of the incinerator

begun under the AVANSE Project. USAID’s approval is expected beginning of the next quarter

and the grant should be signed next quarter.

2. Wells for the Femmes Soleil du Nord: This grant would set up two water points in

Vaudreuil in the Cap-Haïtien commune. This aims to provide easier access to water to at least

3,000 people in this area. The Project has requested USAID’s consent for the drilling of the two

wells.

MONITORING, EVALUATION, AND LEARNING

SUBMISSION OF THE REVISED MONITORING, EVALUATION, AND LEARNING PLAN

The Project submitted its revised Monitoring, Evaluation and Learning Plan for FY21 on October 30th.

USAID is currently reviewing this document.

ONGOING MONITORING

The Project provided updates to USAID through Teams and DevResults.

ENVIRONMENTAL COMPLIANCE

The focus for environmental compliance focused in monitoring the construction activities with approved

EMMPs. The EMMPs for 509 Sanitation for the incinerator was submitted this quarter to USAID for

approval.

GENDER

The Gender & Safeguards Specialist continued the gender training with partners, including Le Levier and

all the local water utilities in the north.

The Gender Specialist worked in tandem with the Les Cayes CTE to improve the management of all the

kiosks in Les Cayes. All the operators were trained to ensure their better understanding of the role and

responsibilities of DINEPA and its deconcentrated entities in water management, of how to manage


kiosks, and of their day-to-day responsibilities for managing kiosks and keeping them in good condition

to ensure their long-term viability.

The Gender Specialist developed a survey to evaluate the use of the kiosks by the urban population with

wealth quintiles. The Project will use EquityTool to determine the wealth quintiles. It uses the weighted

results of 13 questions to estimate the wealth quintiles of the population. These questions are simple

questions such as whether the house has a TV, what type of roof the house has, and whether the

household uses charcoal to cook.

HOW THE PROJECT WILL MEET ITS F-INDICATOR

TARGETS THIS YEAR

As described in the following sections, the Project is on track to meet all of its F-Indicator targets in

FY2021.

(HL.8.1-1) IND 1.1: NUMBER OF PEOPLE GAINING ACCESS TO BASIC

DRINKING WATER SERVICES AS A RESULT OF USG ASSISTANCE: FY2021

TARGET: 25,000

The Project has already helped over 13,240 people to obtain access to improved water. As the Canaan

water system is improved and the CTE adds more connections, the Project will exceed the target of

25,000.

(HL.8.1-3) IND 1.2: NUMBER OF PEOPLE RECEIVING IMPROVED SERVICE

QUALITY FROM AN EXISTING BASIC OR SAFELY MANAGED DRINKING

WATER SERVICE AS A RESULT OF USG ASSISTANCE: FY2021 TARGET:

180,000

The Project has currently helped 131,435 people to receive improved service. The remaining 48,565 for

this fiscal year will come from the improvements of the water kiosks in the Mirebalais and Les Cayes

systems

(HL.8.2-2) IND 3.1: NUMBER OF PEOPLE GAINING ACCESS TO A BASIC

SANITATION SERVICE AS A RESULT OF USG ASSISTANCE: FY2021 TARGET:

1,082

To date, the SMEs have built 398 toilets, including 41 this quarter. As the support to the SMEs continue

and the Le Levier micro-finance program begins providing credit, the Project expects to be able to have

the remaining toilets built.

(HL.8.2-7) IND 3.2: NUMBER PEOPLE RECEIVING IMPROVED SANITATION

SERVICE QUALITY FROM AN EXISTING "LIMITED" OR "BASIC" SERVICE AS

A RESULT OF USG ASSISTANCE: FY2021 TARGET: 72,500

Once the Project completes the required environmental analysis of its fecal sludge work, it will be able

to start providing technical assistance to the Morne-à-Cabri and to the Fonfred sites. Once the Project


is able to assist these sites in providing improved service quality, then it will be able to record its first

beneficiaries for this indicator.


ANNEX 1: PROJECT RESULTS FRAMEWORK

The table below lists the indicators and expected results for the Project from the Project’s approved Monitoring, Evaluation, and Learning Plan

(MELP) as updated in FY2020.

Performance Indicators Baseline Actual Actual Actual Actual Target Target LOP

FY18 FY19 FY20 Q1-FY21 FY21 FY22 Target

Increasing Access to Sustainable Water Services

Outcome IND 1: (HL.8.1-3) Error! Reference source

not found.. 0 0 18,815 91,980 65,000 180,000 210,000 210,000

IND 1.1: (HL.8.1-1) Error! Reference source not found. 0 0 0 13,240 0 15,000 0 40,000

Outcome IND 2: Error! Reference source not found. 0 0 0 4 N/A 5 5 5

IND 2.1: Error! Reference source not found.. 0 0 0 0 0 5 5 5

IND 2.2: Error! Reference source not found. 0 0 0 4 7 5 5 5

IND 2.3: (HL.8.3-3) Error! Reference source not found. 0 0 0 1 N/A 5 5 5

Increasing Access to Sustainable Sanitation Services


not found. 0 0 0 0 0 72,500 70,000 70,000

IND 3.1: (HL.8.2-2): Error! Reference source not

found. 0 0 261 557 0 1,082 500 2,500

Outcome IND 4: Error! Reference source not found. 0 0 11 18 0 15 15 15


IND 4.2: Error! Reference source not found. 0 0 0 - 0 3 3 3


Performance Indicators Baseline Actual Actual Actual Actual Target Target LOP

FY18 FY19 FY20 Q1-FY21 FY21 FY22 Target

Error! Reference source not found. 0 N/A N/A 20% (1/5) N/A 70%

(5/7)

86%

(6/7) 86%

Improving the Enabling Environment for Sustainable Implementation, Operation, and Maintenance of Water and Sanitation Services

and Maintenance of Water and Sanitation Services

Outcome IND 5: Error! Reference source not found. 0 0 0 100% N/A 35% 50% 50%

Outcome IND 6: Error! Reference source not found. 0 0 0 9 4 0 5 5

IND 5/6.1: Error! Reference source not found. 0 0 9 9 9 14 9 9

IND 5.2: Error! Reference source not found. 0 0 - 0 1 1 1 3



The following table explains the indicator values for each indicator

Performance Indicators Explanation

Increasing Access to Sustainable Water Services


not found..

An additional 39,455 people are receiving improved service quality from existing water

sources as a result of the Project’s interventions, bringing the total to date to 131,435. The

main increase comes from including an additional 27,895 people by including the

Ouanaminthe and Hinche water systems. Note that the Project has not completed the

census of households in these areas, so this number is a conservative estimate. It is likely to

increase in future reporting. The additional beneficiaries come from the organic growth in

the other networks.

IND 1.1: (HL.8.1-1) Error! Reference source not found.

The Project only counts people in the Canaan area of Croix-des-Bouquets as receiving

access to basic drinking water. This number has not increased. Once the work on the

Canaan water distribution network is completed in the fourth quarter of FY21, this should

increase by an additional 25,000 people.

Outcome IND 2: Error! Reference source not found.

As described in the section on Technical Assistance for Water Service Providers, six of the

seven Project CTEs significantly increased their revenues over the past year and most saw

a sharp increase during the quarter.

IND 2.1: Error! Reference source not found..

The Project has been working closely with the CTEs to improve the safety and quality of

the water supplied in the systems. Based on the success of this work, it will begin codifying

these practices into water quality safety plans. However, none of these plans have been

finalized to date.

IND 2.2: Error! Reference source not found. The Project has found that chlorine remains available on the local market at a reasonable

price. All of the CTEs have access to chlorine.

IND 2.3: (HL.8.3-3) Error! Reference source not found. N/A—this is only measured in the fourth quarter of each year.

Increasing Access to Sustainable Sanitation Services

Outcome IND 3: (HL.8.2-7) Number people receiving

improved sanitation service quality from an existing "limited"

or "basic" service as a result of USG assistance

The Project continues to work with the management teams for the fecal sludge

management facilities at Morne-à-Cabri and Fonfred to improve the treatment of the fecal

waste. However, neither facility has improved enough for the Project to claim beneficiaries

for this indicator.

IND 3.1: (HL.8.2-2): Number of people gaining access to a

basic sanitation service as a result of USG assistance

The Project’s approach to helping people gain access to basic sanitation has been to

strengthen private contractors and encourage them to find clients who did not previously

have a private toilet. While the contractors have been quite successful in building and

rehabilitating toilets—they have completed 398 toilets to date—only a small percentage

have been for people who did not previously have access to one. The Project had

established a rigid system for determining this but has struggled to determine eligibility in

the field. In many cases, the toilets are for new houses and the owner is not present. In

other cases, the person is moving to the area and may have previously not had a toilet but


Performance Indicators Explanation

is staying in a temporary residence that does have one. In the end, the Project is estimating

that 30% of the new toilets are for those who did not previously have one. This give a total

of 600 people.

Outcome IND 4: Number of SMEs demonstrating increased

sales of sanitation products and services as a result of USG

assistance.

As described under Task 2.1, X SMEs demonstrated an increase in sales this quarter. This

brings to XX the total number of SMEs that have increased their sales to date.

IND 4.1: Number of FSM entrepreneurs and/or SMEs

supported as a result of USG assistance

As described under Task 2.1, X the Project supported 15 SMEs focused on toilet

construction and 5 focused on pit emptying. This brings to XX the total number of SMEs

that the Project has supported to date.

IND 4.2: Number of communes with access to waste

treatment capacity as a result of USG assistance

As described under Task 2.2, the Project has not made enough progress on the work on

the Morne-à-Cabri and Fonfred fecal sludge management sites to consider that the

communes have access to waste treatment capacity. These sites should be fully operational

by the fourth quarter.

Output Indicator 4.3: Percent of USG-assisted

organizations with improved performance [IM-level] N/A—this is only measured in the fourth quarter of each year.

Improving the Enabling Environment for Sustainable Implementation, Operation, and Maintenance of Water and Sanitation Services

and Maintenance of Water and Sanitation Services

Outcome IND 5: Percentage of staff in target sector

institutions self-reporting increased ability to perform

effectively in assigned job as a result of USG assistance

N/A—this is only measured in the fourth quarter of each year.

Outcome IND 6: Number of agreed strategies/plans for

improved water and/or sanitation service delivery being

implemented at the national, regional, and/or commune level

as a result of USG assistance

No additional strategies or plans were developed this quarter. The CTEs are implementing

the plans developed in the previous quarter.

IND 5/6.1: Number of water and sanitation national/sub-

national institutions receiving training in support of sector

planning, investment, monitoring and/or regulation, as a result

of USG assistance

The following institutions received training: the seven Project CTEs, the CTEs in Jacmel

and Port-de-Paid, the four OREPAs, and DINEPA (14 total)

IND 5.2: Number of national or regional events on project

learning involving government, civil society, private sector

and/or donor partners conducted as a result of USG

assistance

The Lessons Learned in Urban Sanitation workshop was held this quarter

IND 6.2: Number of knowledge products supporting sector

planning, investment, monitoring, sustained service delivery

and/or regulation, disseminated as a result of USG assistance

No additional knowledge products were disseminated this quarter.


ANNEX 2: PROJECT STAFFING UPDATE

x Last

Name First Name Title

Start date

1 Michel Dit Benoit Sterne Conseiller senior pour les nouveaux

directeurs des CTEs November 3rd

2 Felix Anne Virginie

Estelle Fonfred FSM Administrator November 3rd

3 Auguste Rosiny Fonfred FSM Manager November 16th

4 Felix Edwin

CTE’s Trainer (Consultant) focused on

on results based management November 26th

7 Milord Leicka Bayyina IT-TC December 21st

Marc Germain left the Project. George Acolor moved from Les Cayes to Hinche CTE. CFET hired two

liaison agents for Croix-des-Bouquets and Mirebalais. Lovitha Baptiste transferred to PaP as a

Communications assistant.