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UsingProphet JavaCharts®
Welcome to the Most Powerful Charts on the Web!
http://www.prophet.net/analyze/javacharts.jsp
© 2003 Prophet Financial Systems, Inc. All rights reserved.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 2
Using Prophet JavaCharts
Contents
Chart Basics.............................................................4Creating a Chart....................................................................................4Enlarging the Chart...............................................................................5Reading Market Data and Study Values ...........................................5Zooming In, Zooming Out ...................................................................6Changing the Cursor Guide ................................................................6Streaming Charts..................................................................................7
Trouble With Streaming....................................................................7Viewing Multiple Charts .......................................................................8
Technical Studies.....................................................9Adding Lower Studies / Multiple Indicator Windows.......................9Applying Studies on Studies .............................................................10Combining Lower Studies .................................................................11Changing Study Parameters.............................................................11Saving Your Studies / Creating Study Sets ....................................12Creating Comparison Charts ............................................................13
Drawing Tools ....................................................... 14Adding Trendlines...............................................................................14Changing the Color of a Trendline ...................................................14Deleting Trendlines and Other Drawn Objects ...............................14Drawing Channels...............................................................................15Adding a Horizontal Price Level........................................................16Adding Text Notes..............................................................................16Highlighting Areas of the Chart.........................................................17
Fibonacci Studies.................................................. 18Fibonacci Basics.................................................................................18Fibonacci Retracement Levels..........................................................19Fibonacci Fans ....................................................................................20Fibonacci Arcs.....................................................................................21Fibonacci Time Zones........................................................................22Customizing Fibonacci Levels...........................................................23
Customizing the Chart Appearance...................... 24Saving Chart Styles ............................................................................24Adding Space at the Right Edge of the Chart................................26
Adjusting Expanded Area Size......................................................27Resetting the Chart ............................................................................27
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 3
Using Watch Lists in JavaCharts ......................... 28Managing Your Watch Lists ..............................................................28Flipping Quickly Through Your Charts.............................................28
Keyboard Shortcut for Flip Charts ................................................29Tagging Symbols in Your Watch Lists.............................................29Using Move and Copy to Manage Your Watch Lists ....................29Adjusting the Left-Panel Size ............................................................30View by Company Name or Symbol................................................30
Stock Information.................................................. 31Looking Up a Stock Symbol .............................................................31Viewing Stock News ..........................................................................31Finding the Ratio for a Stock Split (Yellow Triangles) ....................32
Charting Futures Markets........................................... 33Futures Symbology.............................................................................33
Month Codes for Futures Contracts.............................................33Open Interest ...................................................................................34Futures Data from the GLOBEX....................................................34Continuous Futures Contracts ......................................................35
Using the Futures Wizard ..................................................................35
Charting Stock Options......................................... 38Options Symbology............................................................................39
The Options Wizard ........................................................................40
Sharing Charts & Ideas ......................................... 42Printing Charts ....................................................................................42Sending Charts Via Email ..................................................................43Sending Feedback / Requesting New Features ............................43
Troubleshooting .................................................... 44Restart the Browser ...........................................................................44Clear the Cache ..................................................................................44Run a Browser Check........................................................................44Contact Prophet for Assistance .......................................................44
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 4
Chart Basics
This manual provides a complete overview of features in ProphetJavaCharts. Some “power features” are available with a Prophet.NetPremium Membership:
n Gold — maximum power, personalization, and convenience, at afraction of the price of competing software-based systems. Real-timedata available for equities, options, and futures
n Silver — the best value for active equities traders. Includesstreaming charts, quotes, and portfolios
n Bronze — for savvy investors and chartists who don’t require livemarket data
For information about memberships at Prophet.Net, follow this link:
n http://www.prophet.net/upgrade/memberships.jsp
Creating a Chart
To chart a stock, enter its stock symbol in the Symbol field and click Go(or press Return). You can choose from five different chart types usingthe menu next to the Go button; the default chart style is a Bar chartshowing open, high, low, and close values.
Additional menus let you change the chart duration - from 1 to 60 daysof intraday data, or from 1 month to over 30 years of daily stock data - aswell as the chart frequency.
The chart frequency is the period of time represented by a single bar,point, or candle on the graph. You can vary the frequency to control the“density” of the graph. You can also select a specific date range bychoosing “Custom” in the Duration menu.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 5
Enlarging the Chart
You can resize Prophet JavaCharts to fill the entire screen. TheJavaCharts applet starts “attached” to the browser page. Click the“Detach” button in the lower-left corner to “float” the applet.
Once the applet is detached, you can resize the charts and adjust theaspect ratio by dragging the lower-right corner of the applet. Or double-click the title bar to make the applet fill the entire screen.
Reading Market Data and Study Values
For historical price quotes, move the cursor over the price bar that youare interested in and read the data below the stock name.
D shows the date for the bar that your mouse is currently over. O is theopening price, H is the high, L is the low, and C is the close. R representsthe day’s range, or the difference between the day’s high and low. Y isthe current position of cursor on the price axis.
Lower study values are shown in each indicator window. To read thevalue on an upper study, such as moving average or PSAR, hold thecursor over the point of interest and read the Y value from the datadisplay.
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Zooming In, Zooming Out
To zoom in on a portion of the main chart, click and drag your mousefrom the starting date to the end date. The chart will redraw with just thetime period you are interested in, which makes it easier to see the details.
To return to the full duration of the chart, double-click the chart or selectUnzoom from the Tools menu at the top of the chart.
You can also zoom in and out using the magnifying glass icons at thebottom of the applet. Clicking each icon zooms in (or out) by half thechart duration. Once you’ve zoomed in, use the scroll bar to pan acrossthe chart.
Changing the Cursor Guide
Different cursors can help you draw accurate trendlines and read specificdates and prices more easily. You can toggle between a red vertical line,a red horizontal line, a red set of crosshairs, or an arrow. Click the squarebutton at the bottom of the applet, next to the magnifying glass icons,until it reaches your preferred cursor type.
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Streaming Charts
To activate streaming, click the Streaming Charts checkbox at the lower-left panel. Whether you choose bar frequencies of 1 minute or 2 hours,you’ll see the latest quote updating on the price axis, as well as in theupper-left panel. With real-time data, you’ll also be able to view livebid/ask values.
Trouble With Streaming
For most users, the default Turbo streaming mode provides optimalperformance for streaming charts.
However, if your system is unable to use Turbo streaming, you can usean alternate streaming method. To switch from Turbo Streaming modeto Standard Streaming mode, click on Tools menu, Settings, and selectStandard Streaming.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 8
Viewing Multiple Charts
With JavaCharts, you can view multiple charts without loadingadditional browser pages. To create another chart, click the Clone buttonat the lower-left of the applet. If you have saved Chart Styles, choose aChart Style from the menu that appears when you click Clone.
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Technical Studies
Adding Lower Studies / Multiple Indicator Windows
You can add studies one-by-one by using the tree in the left panel. (If youwish to make the left panel wider, use the Tools menu to choose the Left-Panel Size.)
Additionally, you can show multiple studies by adding them via theTechnical Studies dialog box. From the Tools menu, select the Studiessubmenu and choose Apply Studies. (The menu appears at the top of theapplet; you can also right-click on the chart to invoke the menu.)
To select a study, click on the study name in the scrolling list and thenclick Add. Each lower study will be shown in a separate indicatorwindow, unless “Superimpose Lower Studies” is checked.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 10
Click “Show Last Value” to display the last value in the indicator legend.
Applying Studies on Studies
In addition to applying studies to a stock’s price, you can also apply somestudies (such as Moving Averages) to the Volume and other lower studiesthat you’ve added. To select the subject of your study (the defaultselection is Price), choose from the available options in the dialog box.
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Combining Lower Studies
Some technicians find it useful to superimpose two studies in a singleindicator window. You can overlay the same study with differentparameters, or combine two or more different studies.
First choose Apply Studies from the Tools menu. Add the studies youwish to use, and then check the box labeled “Superimpose LowerStudies.”
Changing Study Parameters
Most studies include parameters - such as a percentage or a moving-average period - that can be varied to suit your particular trading style.
To change the parameters of a study, select Apply Studies from the Toolsmenu. When you select a study from the list, the parameters you canalter appear in editable fields. Once you’ve entered new numbers in theavailable fields, click Add to apply the modified study to the chart.
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Saving Your Studies / Creating Study Sets
Once you’ve created a custom study or group of studies, you can save itas a Custom Study Set. From the Tools menu, choose “Apply Studies”from the Studies submenu. Create your study set and click Save. You willbe prompted to give the study set a name.
To edit an existing study set, select the study set from the menu at thetop of the dialog box; the component studies will load in the lowerwindow. You can select a study, change a parameter, and then clickUpdate to automatically update and save the study set.
If you do not wish to update the saved study set, use the Add andRemove buttons to change the combination of studies. You can clickSave to save this group as a new Custom Study Set; enter a new namewhen prompted.
Through My Studies, you’ll be able to access your study sets with just aclick and use them again in later sessions.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 13
Creating Comparison Charts
You can compare different financial instruments to one another, such asa stock to any number of indices and stocks. From the Tools menu, locatethe Studies submenu and choose Comparison Chart.
Select an index from the list or enter a symbol in the field; then click Adduntil you’re finished specifying the issues for comparison. When finished,click Close.
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Drawing Tools
Adding Trendlines
To draw a trendline on the chart, click on the starting point and thenclick again where you want the line to end. You can draw a trendline onthe price graph or on any of the lower indicator windows.
Changing the Color of a Trendline
After drawing a trendline, hold the cursor over the trendline and right-click. (If you're using a Mac, use Command-click instead of right-click.)A menu appears; choose Next Color to change the color of the trendline.
Deleting Trendlines and Other Drawn Objects
To delete a trendline (or other drawn object), first hold the mouse over atrendline; the cursor turns into a hand. Next, right-click and select“Delete This Item” from the menu. You can also choose to “RedrawThis Item” or “Delete All Items” from this menu.
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With this same menu, you can also choose to draw another object of thesame type.
If you accidentally start a trendline (i.e., the trendline becomes anchoredat a starting point that you do not wish to use), you can “drop” it bypressing the Escape key on the keyboard, or by clicking the right mousebutton.
Drawing Channels
To draw a channel comprising two parallel trendlines, first chooseChannel from the Drawing Tools submenu of the Tools menu. Next,draw the first trendline by clicking start and end points on the pricegraph. After the first line is drawn, the cursor will show a second, parallelline. Move the mouse to adjust this line and click to anchor it on thechart. After the channel is completed, the trendline becomes the activedrawing tool.
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Adding a Horizontal Price Level
To draw a horizontal price level, first choose Price Level from theDrawing Tools submenu of the Tools menu. Click the price graph onceto create a horizontal line; you can move the mouse to adjust the line’splacement. Click again to anchor the line. After the price level is drawn,the trendline becomes the active drawing tool.
Adding Text Notes
You can add text notes to the price chart, as well as to any of the lowerindicator windows.
To add a text note to a chart, first choose Text Note from the DrawingTools submenu of the Tools menu. Click the location for the text note,and then enter the note text in the dialog box that appears. After the noteis entered, the trendline becomes the active drawing tool.
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Highlighting Areas of the Chart
You can draw light-yellow ovals to highlight areas of the chart. From theTools menu, locate the Drawing Tools submenu and choose Oval. Clickonce to anchor the oval. Move the mouse to adjust the oval, and clickagain to set the highlighted area.
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Fibonacci Studies
Fibonacci studies are a premium option available to Gold members atProphet.Net. The available types of interactive tools available are:
n Retracement levels
n Fans
n Arcs
n Time zones (time series)
Fibonacci values and line styles can be customized in ProphetJavaCharts. Additionally, multiple Fibonacci studies, as well as othertechnical studies, may be applied to a single chart.
Fibonacci Basics
Prophet JavaCharts features interactive Fibonacci tools — retracementlevels, fans, arcs, and time zones (or time series) — for historical andintraday charts. They can show implied levels of support and resistance,as well as potential pivot points, for various securities.
To use a Fibonacci tool: First click on the Tools Menu, and choose thestudy type from the Drawing Tools submenu.
Click the desired anchor points on the price chart to draw the study.Generally, these studies are drawn from peak-to-trough (or vice-versa).
Example charts showing each Fibonacci tool follow.
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Fibonacci Retracement Levels
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 20
Fibonacci Fans
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 21
Fibonacci Arcs
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 22
Fibonacci Time Zones
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 23
Customizing Fibonacci Levels
You can customize Fibonacci Levels. From the Tools menu, locate theDrawing Tools submenu and choose Customize Fibonacci.
A Fibonacci Settings dialog box will appear with value fields and choicesfor the line style of each level. To hide a level, uncheck the box adjacentto the level to be hidden. Click Reset to restore the default values.
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Customizing the ChartAppearance
Saving Chart Styles
You can create different chart “views” and save them for easy access inthe future. First set up the chart with the preferences you wish to save;then, from the Tools menu, locate the Chart Styles submenu and selectSave Style.
For example, you might create the following styles:
n Streaming Intraday: 1 day, 1 minute chart, streaming, expanded
n 60-Day Close-Up: 60 day, 2 hour charts with colors
n Candle View: 1 month, daily candlesticks
n Long-Term Perspective: 4 years, weekly, expanded
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When saving chart styles, you can also include studies. Or apply studiesafter applying the chart style; it’s up to you! For information about savingcustom study sets, please refer to the “Technical Studies” section.
You’ll find your saved Chart Styles in the My Styles folder in the leftpanel of the applet. Initially no styles will appear here. But as you createand save styles, they will be available to you anytime, anywhere you’resigned in.
Additionally, when you Clone a chart, you will notice a pop-up menuwhere you can set the Chart Style for the new clone.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 26
Adding Space at the Right Edge of the Chart
You can add space at the right edge of the chart by checking the boxlabeled “Expand Chart.” This feature is particularly useful for projectingtrendlines, channels, and other drawn objects that extend into theexpanded area.
When the chart is expanded, you can read future dates and the price (Y)value of the cursor in the data line.
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Adjusting Expanded Area Size
Checking Expand Chart adds space to the right of the chart; you canadjust the amount of additional space. From the Tools menu, choose asize from the Expanded Area submenu.
Resetting the Chart
To reset charts to 1-year daily chart and remove all technical studies,choose Reset Chart from the Tools menu. You also have the option todelete the drawn objects from the chart.
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Using Watch Listsin JavaCharts
Managing Your Watch Lists
The symbols from your Watch List are shown in the left panel. You canedit your Watch List while using JavaCharts by selecting Watch Listsubmenu from the Tools menu and choosing “Add Symbol to List.”Similarly, you can delete a symbol from your Watch List by selecting“Delete Symbol from List” or by right-clicking the symbol in the left-panel and selecting Delete from the menu that appears.
Flipping Quickly Through Your Charts
Below the left panel are the Flip Charts buttons, which enable you toquickly flip through the charts in any Watch List.
First set up the chart appearance; choose the preferred Chart Style andStudy Set, if you have them stored. Next, select the first symbol in anyWatch List. To view the next chart in the Watch List, click the singlearrow to view the next chart on the list.
To back up, click the single-back arrow. To skip to the next taggedsymbol or the end of the list, click the double-forward arrow. Note thatthe chart settings and studies persist from chart to chart.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 29
Keyboard Shortcut for Flip Charts
You can use the Up and Down Arrow keys on your keyboard to speedthrough any symbol list shown in the left panel of JavaCharts.
To jump to to tagged symbols, hold down the Control key while usingthe Up and Down Arrow keys.
Tagging Symbols in Your Watch Lists
As you find interesting opportunities, you may wish to flag specific chartsof interest. Tagging is a convenient way to make symbols stand out.When you choose “Tag This Symbol” from the Tools menu (in theWatch Lists submenu), the active symbol will appear in boldface.
Alternately, you can right-click the symbol in the left-panel and selectTag Symbol from the menu that appears.
Using Move and Copy to Manage Your Watch Lists
You can organize your trading ideas by keeping watch lists, such asOversold Stocks, Momentum Stocks, Short Candidates, Long Positions,etc. As you proceed with your analysis, you can move or copy a stockfrom one list to another — for example, from Oversold to LongPositions.
The difference between Move and Copy is that Move removes a givensymbol from the current list and moves it into a different list. Copy,however, leaves the symbol in its original list.
Right-click a stock under a watch list in JavaCharts and choose eitherCopy to List or Move to List.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 30
Adjusting the Left-Panel Size
To adjust the width of the left panel, choose “Left-Panel Size” from theTools menu and make your selection from the submenu that appears.
View by Company Name or Symbol
You can choose whether you wish to view Watch Lists by Companyname or Symbol. From the Tools menu, locate the Watch Lists submenuand choose “View by Company Name” or “View by Symbol.”
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 31
Stock Information
Looking Up a Stock Symbol
To look up the symbol for a company or fund, click the word Symbol atthe upper-right of the applet. Then click “Look Up Symbol” and use theSearch box that appears.
Viewing Stock News
Many traders find it useful to have access to news when viewing stockcharts. To read the latest news on a particular company, choose “News &Research Links” from the Tools menu.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 32
Finding the Ratio for a Stock Split (Yellow Triangles)
A yellow triangle on the price graph indicates that a split occurred onthat date. To read the split ratio, hold the cursor over the yellow triangle.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 33
Charting Futures Markets
Prophet has historical data on over different 300 futures (sometimescalled commodities) markets from around the world. This data goes backas far as 1959 and can be viewed as either a regular futures contract or asynthetic continuous contract in JavaCharts.
Futures Symbology
The fastest way to view a futures chart is to enter the symbol directly.There are two formats available for specifying futures contracts.
n Symbol + Year + Month Code (note: you do not type the + sign)
Examples: SP99Z, C02H, W03H
n Symbol + 4 digit Date (note: you do not type the + sign)
Examples: SP9912, C0203, W0303
Month Codes for Futures Contracts
The month codes for futures symbols are:
Month Month CodeJanuary FFebruary GMarch HApril JMay KJune MJuly NAugust QSeptember UOctober VNovember XDecember Z
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 34
Open Interest
When you enter a futures symbol, the graph is shown with the standardprice and volume data, and a red open interest line is displayed in thevolume graph. This line does not appear for stocks, since stocks do nothave an open interest.
.
Futures Data from the GLOBEX
If you want to fetch quotes from the GLOBEX on an intraday basis,precede the symbol with the @ sign.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 35
Continuous Futures Contracts
Prophet also makes synthetic continuous contracts available to give you abetter long-term perspective. Two styles of contracts are available: non-adjusted and adjusted. Both of these types of continuous contracts arecreated by chaining together individual contracts based on volume. Eachfront month, based on the highest volume contract, is used for everyportion of the assembled continuous contract.
Sometimes there is a substantial price difference when a contract “rollsforward.” That is, even though they represent the same market, twodifferent contract months may have an unusually large difference inprice. This is particularly truly of some agricultural commodities.
An adjusted contract eliminates this gap in order to portray a more usefullong-term chart. These contracts are forward-adjusted, which means thattheir recent prices will have no correlation to their true market price.
You can view charts for Continuous Contracts by entering the rootsymbol plus 1600 for non-adjusted, or 1700 for adjusted contracts.
For Example:
Use S1600 for a non-adjusted graph on continuous contracts for soybeans.Use W1700 for a graph of adjusted contracts for wheat.
Using the Futures Wizard
Because there is such a large variety of futures on the market, andbecause the months they trade vary, it is difficult to know what symbol isappropriate for a given market. The Prophet Futures Wizard makes thistask easy.
To invoke the Futures Wizard, click Symbol (to the left of the symbolentry box), and choose Futures Wizard from the menu.
The following dialog box appears:
The first dropdown is for a futures group. Choose a group (such asGrains, Foods, or Energy) that represents the broad market of interest toyou. The next dropdown, for markets, is then populated with the marketsbelonging to that group. So, instead of having to choose from a list ofover 300 symbols, you can look at the relatively small set belonging to thegroup you have already chosen.
When you choose your market, the available months and years areprovided in the last two dropdown menus, and the front month for thatmarket is automatically selected. You can click Get Chart at this point, oryou can choose a different month or year to display.
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Additional options are available on the Futures Wizard, as well. OverlayCash will display the cash market (if the data is available) on top of thefutures graph so you can see how these two markets move with relationto each other.
Clicking the Continuous Contracts button will automatically display thenon-adjusted continuous contract of a market. Viewing a continuouscontract can give you a much longer-term view of a market, since theycan span decades, instead of the relatively brief lifespan of a typicalfutures contract.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 38
Charting Stock Options
Prophet JavaCharts offers data on all the U.S.-traded stock and equityoptions.
If you know the symbol for an option — typically 5 characters long —enter a period ( . ) followed by the symbol; then click Go to display theprice chart.
Options Symbology
The first three alphabetic characters following the dot ( . ) are used torepresent the option root.
The option root does not necessarily correspond to the underlying stocksymbol. In the case of IBM, it does. In the case of Apple Computer (stocksymbol AAPL, root symbol AAQ) the symbols are different.
If you do not know the root symbol for an option, the fastest way to findit is through the Options Chains page at Prophet.Net.
n Prophet.Net : Quotes : Options Chainshttp://www.prophet.net/quotes/options.jsp
On the Options Chains page, enter the regular stock symbol (e.g., AAPL)and all the available options symbols will be displayed.
Next is the month/type, which can be any 1 of 24 possible alphabeticcharacters. This is the 4th character of the symbol, and it shows not onlyif it’s a put or a call, but also what the month expiration is.
Month Call PutJanuary A MFebruary B NMarch C OApril D PMay E QJune F RJuly G SAugust H TSeptember I UOctober J VNovember K WDecember L X
So, in the case of .IBMPB, the 4th character is “P,” which means thesymbol refers to an April put.
Finally, the 5th character is the strike price. Because there are only26 letters in the alphabet, but far more possible strike prices, there is a lotof recycling. So “A” might be $5, $105, $205, $305, etc. You have toknow what the strike price is to have an educated guess as to what isreally being stated.
Strike Code Price StrikeCode Price
A $5.00 M $65.00B $10.00 N $70.00C $15.00 O $75.00D $20.00 P $80.00E $25.00 Q $85.00F $30.00 R $90.00G $35.00 S $95.00H $40.00 T $100.00I $45.00 U 7.50J $50.00 V $12.50K $55.00 W $17.50L $60.00 X $22.50
The Options Wizard
Figuring out a stock option symbol can be difficult, and the optionswizard built into JavaCharts can help you. To invoke the OptionsWizard, click on the word “Symbol” to the left of the symbol entry box,and choose Options Wizard from the dropdown menu that appears.
First, enter the root of the stock option and choose whether you want toview a Put or a Call.
Next, choose the expiration you want to see. The year is not necessary,since you are simply choosing the forthcoming instance of the month youchoose. For instance, if it is April, and you choose May from thedropdown, the wizard assumes you mean May of the present year. If youchose January, the system will assume you meant January of the nextyear.
Lastly, choose the Strike Price and click Get Chart.
For help with the symbology, click on Symbol Help in the wizard forfurther information.
Prophet JavaCharts : http:// www.prophet.net/analyze/javacharts.jsp 42
Sharing Charts & Ideas
Printing Charts
To print a chart, choose “Print Chart” from the Tools menu. You’ll see anew browser window with a picture of your chart. Use the browser’sPrint command to print the chart.
For most printers, you will need to print the chart at a reduction. To dothis, choose Print Preview (if available) from the File menu of thebrowser. Depending on your printer driver, you may be able to locate aselection that allows the printed image to “Fit on One Page” or “ShrinkPage to Fit.”
Or choose Page Setup and enter a percent reduction. The reductionamount will depend on your printer and the size of chart you’re workingwith. Depending on the aspect ratio of your chart, you may also wish tochange the Page Setup to print the chart in landscape (vs. portrait)orientation.
If you use the crosshairs-style cursor when working with the chart,you may wish to change to an invisible cursor (no lines) when printingthe chart.
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Sending Charts Via Email
To email a chart to a trading buddy, your broker, or a friend, choose“Mail Chart” from the Tools menu. You can add a note with your chart,such as “Check out this great breakout!” or “Do you think I should buythis stock?” The studies and other drawn objects will appear with themailed chart.
Your email address is included in case your friend wants to write back.Rest assured that your privacy is protected; the information is not storedor re-used in any way.
Sending Feedback / Requesting New Features
We love to hear from you! Report a bug. Request a feature. Or just tellus we’re doing a good job. Email us at [email protected]
We can’t always respond to feedback; however, we read all commentsand keep track of the most requested features.
For technical support, send your questions to [email protected]
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Troubleshooting
Prophet JavaCharts is designed to behave like a software program thatyou access via your browser. It takes advantage of the Java engine builtinto most browsers.
Restart the Browser
If JavaCharts does not behave as expected, first try quitting andrestarting the browser.
Clear the Cache
Depending on the cache setting of your browser, your system may cacheolder, expired versions of the JavaCharts applet. Consult thedocumentation for your browser for instructions on clearing the cache.Or contact [email protected] for assistance.
Run a Browser Check
If you see a large, gray box where the applet should appear, or if theapplet behaves inconsistently, your browser may include an old orincompatible version of Java. Please follow this link to the Browser Checkpage:
n http://www.prophet.net/help/jscriptcheck.jsp
Contact Prophet for Assistance
If you are unable to resolve this problem through the Browser Check,please write to [email protected] and we will be pleased to assist you.