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Using Video Podcasts Outside The Classroom. University of Delaware IT - User Services Ron Nichols Manager Carol Anderer Associate Director. Overview. IT - User Services Consulting Demand Video Project Began How It Has Grown. User Services. Face of IT (after Help Desk) - PowerPoint PPT Presentation
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Using Video Podcasts Outside The Classroom
University of DelawareIT - User Services
Ron NicholsManager
Carol AndererAssociate Director
IT - User Services
Consulting Demand
Video Project Began
How It Has Grown
Overview
Face of IT(after Help Desk)
Administrative Offices
Faculty
Students
User Services
3700 Employees
1,100 Faculty
1,400 Professional/Clerical
Approximately 20,000 Students
User Services Supports
How did this whole video thing get
started?
Enhance Consulting Efforts With Video
Adapt Technology That Faculty Use
Faculty Using Audio/Video
Reduce Number of Questions to Help Center & IT Staff
Deliver Message in Multiple Formats
Get General Information Out Quickly
Take Common Questions and Make Them Easily Understood
Goals
Use Technology In A Way That is Familiar To Students
Stay On The Cutting Edge...
Goals
This technology is within reach.
Many Staff Interested
Lacked Relevant Skills
Screen Presence
Very Busy In Other Areas
Problems
Manageable Group
Certain Talents
Keep It Open to “Experts”
Wanted
Production Process
Producer/Director
Two HostsOne also does editing on Macintosh
Two VideographersOne also does post production
Each Episode
Weekly Production Meetings
Select Topic
Assign to Technical Writer(Producer/Director)
Here’s How We Do It
User Education
UDaily Articles
Web Pages
Videos Complement Web Pages
Technical Writers
Meet with Experts
Write Script/Storyboard
Meet with Hosts andExpert “Stars”
Schedule Videotaping
Technical Writers
Natural Transition
Documentation --> Multimedia
Technical Writers
Auditions Were Held
Male & Female
Two Hosts
Two People Had Interest
They Shoot Simultaneously
Videographers
Macintosh Support Person
Final Cut Pro
Editing
One Videographer is also a Musician
Adjusting Audio Levels
Adds Underlying Music
Post Production
Three Producers/Directors
Two Hosts One also does editing
Two Videographers One also does post production The other has edited a video
One Executive Producer
Personnel
Obstacles & Observations
First Video Took A Long Time
Learning Curve
I Became A Micro-Manager
Switched to Final Cut from iMovie
Hurry Up And Wait!
Lighting
Audio
Where Do You Put The Hosts?
Limit The Time Two People Are On Screen
Production
Our Workflow
Videotaping (Two Cameras)Imported into Final Cut
Screen RecordingsEdited and Presented at Production Meeting
Our Workflow
Comments and Rough EditsRevision Previewed
Post-Production
Here is a montage of our finished products...
QuickTime™ and aH.264 decompressor
are needed to see this picture.
Connecting Your Computer to UDelNet: Configuring Your Computer For Full Network Access
Connecting Your Computer to UDelNet: Your UDelNet ID and /security
Using SSH to Connect Securely or Transfer Files Securely
Encryption Tips
Coping with SPAM at UD
Setting up Web Proxy
Protecting Personal Non-Public Information
2006 ACM SIGUCCS CommunicationAward!
Overall WinnerPromotional Video/Audio
Branching out...
QuickTime™ and aH.264 decompressor
are needed to see this picture.
Less Emphasis on “How To”
Shorter Length of Time
More Commercial-Like
NCAM vs. COD
Student Multimedia Design Center
Student Multimedia Design Center
QuickTime™ and aH.264 decompressor
are needed to see this picture.
Less Emphasis on “How To”
Shorter Length of Time
More Commercial-Like
SMDC Video
SMDC Website
Multimedia Kiosk in SMDC
New Student Orientation Sessions
Faculty Seminars & Events
Campus TV Channel
Visitors’ Website
Where Can We Use It?
I/O Overview Video
QuickTime™ and aH.264 decompressor
are needed to see this picture.
Well Received
Reference Resource
Cut Down On Help Desk Questions And Trouble Tickets To US
How Effective?
Over 7,500 Hits!
Cybersecurity - 1500
Student Back-To-School Connection Video Was Our Most Popular
How Effective?
What does this cost?
$10,000
How cheaply canyou make something?
Budgets
QuickTime™ and aPhoto - JPEG decompressor
are needed to see this picture.
Consumer Model Camera
iMovie (Mac) or Movie Maker (PC)
Final Cut Express - $99!
Keep It Simple
Vista Tips!
Office 2007 Features
IT Training
Other Promotional/Advertising
What Will The Future Bring?
Questions?
Ron Nichols ([email protected])Carol Anderer ([email protected])
Consulting on Demand Web Site:http://www.udel.edu/cod