USTA Officials’ Inclusion CouncilInclusion Council Meeting OIC Presentation Nov... · USTA Officials’ Inclusion CouncilInclusion Council Meeting Summary Notes ... • Assisted

USTA Officials’ USTA Officials’ Inclusion CouncilInclusion CouncilInclusion Council Inclusion Council MeetingMeetingMeetingMeeting

Summary NotesSummary NotesyyNovember 16, 2010November 16, 2010

2009 / 2010 D&I Review

2009/10 D&I Progress2009/10 D&I Progress1. We re-defined “diversity” and added “inclusion”.2 The Board approved the new D&I Statement2. The Board approved the new D&I Statement.3. Created the “D.I.L.T” Diversity Inclusion Leadership Team4. Trained all National Staff.5. Tied D&I to the performance and compensation metrics for

National Staff (D&I Scorecard)6. Held National and Section Diversity Summits.y7. Established key strategic partnerships.8. Implemented an improved supplier diversity system.9 “Roone R le” implemented9. “Rooney Rule” implemented10. Revenue model in place 11. Breaking the Barriers

Celebrating OurCelebrating Our Successes for 2010

2010 in review• Assisted with new design of recruitment brochure

• Converted provisional exam and recruitment brochure to pSpanish w/FAC sections to follow

• Suggestion and comment boxes at various events around the countryy

• Uploaded to USTA web‐site

• NASO Summit and Official Committee meeting with OIC representationrepresentation

• More American officials involved in the 2010 US Open

• Separate locker rooms for officials at the 2010 US Open

R i b h 2010 US O• Recruitment booth set up 2010 US Open

• First ever meet during 2010 US Open Official’s and Pro Circuits departments to help stage ACLOTP

• First ever meet with governing bodies of Tennis to formalize an exchange program

Emerging success factorsEmerging success factorsEmerging success factorsEmerging success factorsFocus critical areas on:

CommunicationRecruitment, Development and RetentionCulture and environment

Implement a co-leadership model on each area aboveDevelop clarity required on each focus areas:Develop clarity required on each focus areas:

Specific goalsProfessional and Grassroots/Sectional and National focusFocused and measurable action plansp

Build on leadership of core leaders AND other passionate team membersAlign and reengage members on requirements, role clarity and expectationsImplement short term focus on process enhancementRealign operating structureLeverage internal talents, passion and capabilities and DbyDReemphasize vision and missionRecognize EVERYBODY IS VERY VERY BUSY

6©2010 Global Novations LLC

Recognize EVERYBODY IS VERY, VERY BUSYProvide process for re-enlisting/exit with dignity process

REVIEW OF POTENTIAL ROLES AND REVIEW OF POTENTIAL ROLES AND RESPONSIBILITIESRESPONSIBILITIES

7©2010 Global Novations, LLC

Officials Inclusion Committee Membership

OIC members have multiple dimensions of diversityOIC members have multiple dimensions of diversity

OrganizationalPrimary Section

Professional

Tenure

Gender

Grass RootsEthnicity

RaceRace

Physical Abilities

Sexual Orientation

©2010 Global Novations, LLC

Committee Member Requirements

Flexibility in their schedules to make meetings and

Committee Member Requirements

conference calls (3 physical meetings and a minimum of 4 to 6 conf. calls)

Commitment to the cause (believes in D&I)

Willingness to take riskWillingness to take risk

Openly speak your thoughts and ideas

Organizational Support

Active participation and contributor on OIC and OIC sub-teams

Roles and ResponsibilitiesExecutive Sponsor

P id l d hi d d ith N ti l BOD’Provide leadership and advocacy with National BOD’s, National Executive Staff, Varies Committees and Section Leadership.p

Secure the necessary resources for the OIC to function (i e budget consultants etc)(i.e., budget, consultants, etc)

To support the work of the OIC by coaching, facilitating d ti h t th USTA E tiand presenting when necessary to the USTA Executive

Leadership.


Support the team / team leader(s) as needed.

Roles and ResponsibilitiesTeam Leader(s)

Provide leadership and advocacy with Officials DeptProvide leadership and advocacy with Officials Dept., National Executive Staff, Officials Committee, Section Leadership and Executive Sponsor.

Coordinate meeting calendar, schedules, agendas, travel logistics, etc.travel logistics, etc.

Work with consultants, trainers, and speakers as neededneeded.

Lead the OIC processes (i.e. conference calls, sub-


teams, communications, presentations, etc)

Roles and ResponsibilitiesSub-Committee Chair(s)

Provide leadership and advocacy with Officials Dept NationalProvide leadership and advocacy with Officials Dept., National Executive Staff, Officials Committee, Section Leadership, Team Leader and Tournament Directors.

Coordinate and lead conferences calls for committee members.

Att d ll tiAttend all meetings.

Develop processes to effectively communicate to required (OIC t l d OIC ll d thpersons (OIC team leader, OIC colleagues, and others as

required)


Organize and lead the committee work processes to achieve goals and objectives.

Roles and ResponsibilitiesS b C itt M bSub-Committee Members

Provide leadership and advocacy with Officials Dept., N ti l E ti St ff Offi i l C itt S tiNational Executive Staff, Officials Committee, Section Leadership and Tournament Directors.

Participate by attending and being active in meetings and on conference calls.

Offer constructive feedback and solutions to problems and opportunities.

Contribute to the mission of the OIC and sub-committees.

13©2010 Global Novations, LLCProactive communication and accountable for the work

SAMPLE ORGANIZATION CHARTSAMPLE ORGANIZATION CHART


Executive SponsorKevin

InternKris

Team LeaderTony

Recruit, Develop, Advance Culture & Environment Communication

Co-ChairRicardo

Co- ChairEric

Co-ChairGloria

Co- ChairAddy

Co-ChairVerne

p

Co- ChairCarol

Sub-committee MembersJohn Wong

Antoinio ZaualblancoJeremy Dabbeekeh

Ricardo Durham

Sub-committee MembersMohan

Peter ChewDonna BaileyJamey Davis

Sub-committee MembersTony Dennis

Anthony MonteroBarbara Petito

Kim Kilgore


REFINEMENT OF PROJECT PLANSREFINEMENT OF PROJECT PLANSREFINEMENT OF PROJECT PLANSREFINEMENT OF PROJECT PLANS


Subcommittee focusSubcommittee focusSubcommittee focusSubcommittee focus

Re/define sub-committee mission statementEstablish 3-4 clear and measureable goalsReview all data and previous plans, strategies and dataD l f d t t iDevelop focused strategies

Recruit, advance and developProfessional and GrassrootsProfessional and Grassroots

Culture and environmentSectional and National

CommunicationsInternal and External

Establish measures and accountability


Establish measures and accountability

Project DevelopmentProject Developmentj pj pRecruit, develop, and retain traditionally under-represented groups

Strategies Plans Timing OwnerPerformance Indicators –Quantitative

Performance Indicators –Qualitative

Creation of All accredited Program Promotion: Official -Under-represented -Reach out to

Accelerated Chair and Line Officiating Training Program (ACLOTP)T (10)

Universities 11/8/2010 s Dept. groups should reflect at least 33% of all applicants

-Number of participants that will be ready to attend

women and under-represented groups

-Increase positive perception by customers &

Application Deadline:2/1/2011Historically Black

Colleges S l ti D dliTen (10) participants will be chosen

ywhite badge school (will have comparative data for following years)

-How many participants are still

&community

-Increase associate awareness of inclusion principles

Colleges Selection Deadline:2/18/2011

Hispanic/Latino Colleges Program and Line

Training start date:5/24/2011

Officials Dept. Junior colleges

participants are still involved in officiating (measure every year)

-Percentage who continue to go

5/24/2011Hilton Head Island, SC

s eptand John Wong

Communicate through USTA Section ED’s, Women’s 10k Chair further than white badge

Diversity rep’s, sectional chair of officials and website.

start date:05/30/2011

18

Project DevelopmentProject Development

P f P f

Recruit, develop, and retain traditionally under-represented groups



Education and professional

Create a written blueprint for published guidelines

3rd Quarter 2010 for

Addy (survey)

-Percentage of retained officials

- Surveys

professional development for all officials

for published guidelines for different career paths (consistent for all sections)

2010 for surveys

(survey) retained officials over 3 year period

-Number taking provisional test on-line

-Percent passing i i l t t

If training program is not available in your section, direct towards other provisional test

first timedirect towards other sections

Develop an inclusive grassroots mentoring program

Successful inclusive representatives become mentors in 3-5 years

On-line provisional training i l di t t (USTAincluding test (USTA website)


Project DevelopmentProject Development

Strategies Plans Timing OwnerPerformance Indicators –

Performance Indicators –

Organizational representation and communication

g gQuantitative Qualitative

Resolving national & grassroots committee

1. Web Based Comm.a. Newsletterb. Nucula (One way)c. Hyperlink (online Q&A)

Nov/ Dec 2010

Peter / Carol

challenges through: communication & representation

c. Hyperlink (online Q&A)d. Bi-lingual communication.

2. Re-certification schoolsa. OIC – based information

-(Nat’l, Sect’l, Dist.)

2011 Eric

-Vision, mission, etc.b. Bilingual provisional tests are being worked on by our bilingual teachers: Antonio Zavala-Blanco and Ricardo Nunez-Bentz in particular. They will also work on translating the R it t B h i t S i h

Antonio Zavala-Blanco and Ricardo Nunez-

Recruitment Brochure into Spanishc. Random grassroots feedback on test questions before national distribution

Bentz

3. Suggestion Boxes Oct 2010

Melissa M ha.At tournaments where OIC members

are present b.At re-certification schools

2010 Mohan

20

Project DevelopmentProject DevelopmentOrganizational representation and communication

Performance PerformanceStrategies Plans Timing Owner

Performance Indicators –Quantitative


Resolving national & grassroots

4. Representation on boardsa. OIC member on national officials

Oct 2010 through

Donna

& grassroots committee challenges through: communication &

committee with voting rightsb. Sectional chairs of officials (or proxy) at sectional board mtgs. with voice.

2011

5 Lack of uniformity within officiating Nov 2010 Carolcommunication & representation(Continued)

5. Lack of uniformity within officiating. Guidelines for uniformity are going to be tough, but Carol is starting with dress standards with Lois. Carol may need to set up some sort of web page to disseminate information as we all are. In the

Nov 2010 Carol

officials’ page we might want to consider setting up a rover/referee/grassroots section to help disseminate information, etc.

a. Create guidelines for uniformity to be available to grassroots officials

21

via the USTA websiteb. Organization of officials within

sections

Project DevelopmentProject Developmentj pj pOrganizational representation and communication



Resolving national & t

6. Internal Comm. - OICa. Skype –b. E-mail –c. Phone

Anthony Montero and

& grassroots committee challenges through: communication & representation

a. Skype b. E mail c. Phone conferencing –d. Webcam –e. Need a secretary for OIC minutes –f. method of relating information to absent members –g. Pre-planned meeting schedule h. By-laws in future (for OIC)

Antonio Zavala-Bianco

representation(Continued)

22

Project DevelopmentProject DevelopmentOrganizational representation and communication

Performance PerformanceStrategies Plans Timing Owner

Performance Indicators –Quantitative


Organizational Representation

1. Improving Communication- (pro grassroots)Representation

and Communication

2. Coordination of national office, officials’ committee, and sect’l/ dist chairs3. Communicate results

4. Newsletter/ Nucula- Hyperlink on USTA website- Diversity section of certification school- OIC responsibility to disseminate info

Tony /Julio

- Suggestion box / word of mouth / type of box- Communicate mission/vision statements to appropriate committee chairs


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USTA Officials’ Inclusion CouncilInclusion Council Meeting OIC Presentation Nov... · USTA Officials’ Inclusion CouncilInclusion Council Meeting Summary Notes ... • Assisted