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8/12/2019 Vagle v Archstone ASN Warner Center paint carpet cleaning security deposits ASN emeryville equity residential.pdf
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EXHIBIT 2Page 147
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 1 of 124 Page ID #:149
Prsan o e Cor's Oober 2013 order Pan Jenr Vagle ("Plan) and
Dendan ASN Wer Cener LLC (Dendan sbm e lowng jon sats repor n
preparaon r e er sas coerene seded r November 1, 2013 a 1:30 pm
5 I. DISPUTEDISCOVERY
On Oober e Cor vaaed er noe a er breing on Pan
Moon o Compe er Responses o Reqess r Admsson (Se One, Moon o Compel
rer Reponses o Reess r Prodon o Docmens (Se One Moon o Compel Furher
Responses o orm Ineogaores (Se One and Moon o Compe urer Responses o
Spea Ineogaores (Se One and Dendans Moon o Compe Fe Dscove
Reponses Te Cor ordered e paes o conne o mee and confer on e dsped
dsovery and sb a jon sas repor denyng wc dsovery ems are sll n dspe
13 Te Co aknowedged a e paes wod rean er respeve rgs o her breng
(e opposon bre and repy bre on er oons o compe.
A lanfs iscover Class Cnac nrmatn (Secal nerrgatry N 1)
Te paes were nabe o rea an agreeen on Pas rees r e class conac
nraon reave o ASN W aer Cener, C Te paes ws o dscss s maer w
e Cor a e November 1 sas conrence
2 Class nrmatn n Secrty Dests a Archstne Warner enter
(Specal nerrgares Ns 27, 22)
Dense onse as proded s oaon o Pans consel Pan resees
e rg o revew e domen prodon bere deermnng weer o wdraw er moon
24 o ompe er responses on ese dscovery es
ll
ll
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EXHIBIT 2Page 148
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 2 of 124 Page ID #:150
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3. Complaints and Small Clais Lawsuits (Special Interrgatrie N
8-2; Requests r Production os -5)
The paries have greed to continue to meet and coer on these discovery items afte
Paiti has h time to review e data produced by Dent relate to clss imti
secriy deposits at the Archstone Wer Ceter partment cmmty.
4. Identicatin of Other Archstne Aparent Uing he ae
Standardized Fors (Special Interrgatries s 24, 6 8 0
34, 36, 38, 4 Requests r Adission o. 1-0
Interrogatory 7.)
Painti has agreed to withdraw these requests and modi this iscvery ito sile
request r the ientication o other Archstone aparment cmmuities with access to the
Opeatios Manu aread prouced b Dendat Based on this moicatio, withu
wiver of any objectios Dendat has agreed to respond this moie request
5 Full Identicatin of Witnesses (Specia Interrogatories 9 31,
34, 37, 39, 54, 57, 6, 63, 7 or Interrogatories o. 11 11
17.
The pries have agreed to cotiue to meet and cor on these iscovery items fter
Plainti furher researches the ega issues reated to these discovery items
. Arcstone's Website (Special Interrgatory . 65)
Painti has greed to modiy this discovery item so it is nt limite to a enti ht
mintied updated or operated the website at warchstoneaparmetscom Base o tis
moiction ad without wiver o ny objectios Dent has greed to respo ts
modied request
7. Traning Materials and Docuents (Special Interrogatrie -7)
Paiti has greed to withdrw these requests and moiy this iscovery it a serequest tht seeks the ientication o aing mterias that were use t the Archste Warer
Center parment commit Bsed on this modication ad without wiver f any objectios
Dendat has greed to respond this modied request
2
1
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EXHIBIT 2Page 149
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 3 of 124 Page ID #:151
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8 Archstone's Tree Guarantees (Speal nterrogatories 775)
Pati hs aeed to wdaw thes scovery es.
B. Defndant's iscovery1. Wtness Ientty and rmaton or Interoatoy No 2)
e ps wee nabl to reach n aeemn o Defndn's m ogo equs
he dnt of esses nd ead contact formaton T pes sh o sss hs
ma w he Co at te Noemb stats cofence.
Fats Supportn Requests r Amsson Denals (orm Inerrogato
7.1 as t relates to Requests r Asson Nos 2, 3, 5, 6 7 8 and )
e es were ae o each an aemen o Dendants Fo Ineogor o
11 as t eaes o Reess Amsson Nos 2 3 6 9 and 11 Th s sh to
sss s mat w the o t the Novemb 1 staus conence
De: Octobe 2 23 R X LAW FM
Dat Ocober 2 203
osw 8040298 1
JT TTU
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EXHIBIT 2Page 15
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 4 of 124 Page ID #:152
CHRISTOPHER J. HEALEY (SBN 105798)[email protected]
2 JAIKARAN SINGH (SBN 201355)j [email protected]
3 McKEA LONG & ALDRIDGE LLP600 West Broadway, Suite 2600
4 San Diego, Caliia 92101-3372Telephone: 619.236.14145 Facsimile 619.232.8311
6 Attorneys r DendantASN WARNER CENTER, LLC
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8
9
SUPERIOR COURT OF THE STATE OF CALIFORNIA
COUNTY OF LOS ANGELES
10
11 JENNIFER VAGLE, on behalf of herself andall others similarly situated,
12
13
14v.
Plainti,
ASN WAER CENTER, LLC, a Delaware15 limited liability corporation, and DOES 1
through 100, inclusive,16
17Dendant.
Case No. BC480931
PROOF OF SERVICE
Assigned r All Purposes toHon. William F. HighbergerDept. 307
18 I, Geralynn D. Vidmar, declare under penalty of perjury that I am over the age of eighteen
19 years, that I am not a party to the above-rerenced action, and that I am employed in the State o
20 Calirnia, County of San Diego, where the withinmentioned service occurred My busines
21 address is 600 West Broadway, Suite 2600, San Diego, Calirnia 92101; telephone number (619
22 236-1414.
23 On November 8, 2013, I caused to be served the llowing do cument(s)24 1. NOTICE OF RULINGS FROM JOINT STATUS CONFERENCE
25 on the interested parties in this action by:
26
27
28
MCKE LOG &
DRIDGE P
SAN DIEGO
LEXISNEXIS SERVICE LIST VIEWABLE ONLINE
PROOF OF SERVICE
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EXHIBIT 2Page 151
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 5 of 124 Page ID #:153
1 XX BY ELECTRONIC SERVICE: Complying with Codeof Civil Procedure 1010, I causesuch document(s) to be Electronically Filed and Served through the LexisNexis System
2 the above-entitled case. Upon completion of transmission of said document(s), a linreceipt is issued to the ling party acknowledging receipt, ling and service by th
3 LexisNexis system A copy of the LexisNexis ling receipt page will be maintained witthe original document(s)in our oce
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2324
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I declare under penalty of perjury under the laws of the State of Caliia that th
regoing is true and correct
Executed at San Diego, Caliia on November 8, 2013
Geralnn D idmar
s 803757570.5
MCKENN LONG &DRIDGE LLP 2
SAN DIEGO PROOF OF SERVICE
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EXHIBIT 2Page 152
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 6 of 124 Page ID #:154
CHRISTOPHER J HEALEY (SBN 105798)[email protected]
2 AIKARA SGH (SBN 201355jsingh@mcealogcom
3 McKEA LOG & ADRDGE LP
600 West Broadway Sute 26004 Sa Dego, Cala 92101-332elephoe: 6192361414
5 Facsmle 6192328311
6 Attoeys DendantASN WARER CETER C
CONFORMED OPY
Su1wri C C; Of Lo ngtls
NOV 0 8 213
.John A. Clarke, Executiv Ofe/CeBy: Rb Sah, Depuy
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SU UT TH STAT ALA
UT LS AGLS
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11 EER VAGE, o behalf of heself andall othes smlaly stated
12
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14v
Plant
ASN WARER CENER C, a Dlawa15 lmted lablty copoaton and DOES 1
thogh 100 nclse16
Dedat
1
Case o. BC48093 l
SV
Assged Al Puposes to-on Wllam bgDept 307
18 I, Gealy D Vdma declae nde penalty o peuy that I am oe the age of eghtee
19 yeas that am ot a paty to the above-erenced acto and that am employed the State o
20 Calrna, County of Sa Dego whee the wthn-metoned sevce occued My bses
21 addess s 600 West Boadway, Sute 2600, Sa Dego Cala 92101; telephone umbe (619
22 236-1414
23 O oembe 8, 2013 cased to be seved the llowg docmet(s)
24 1. T ULGS JT STATUS
25 o the teested pares n ths acton by
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27
28
MKN G &D LP
$AN DIEG
LXSXS SV LST VWABL L
ROOF O SERVIC
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EXHIBIT 2Page 153
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 7 of 124 Page ID #:155
1 XX BY ELECTRONIC SERVICE: Complying with Codeof Civil Procedure 1010, I causesuch document(s) to be Electronically Filed and Served through the LexisNexis System
2 the above-entitled case. Upon completion of transmission of said document(s), a linreceipt is issued to the ling party acknowledging receipt, ling and service by th
3 LexisNexis system A copy of the LexisNexis ling receipt page will be maintained witthe original document(s)in our oce
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2324
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I declare under penalty of perjury under the laws of the State of Caliia that th
regoing is true and correct
Executed at San Diego, Caliia on November 8, 2013
Geralnn D idmar
s 803757570.5
MCKENN LONG &
DRIDGE LLP 2SAN DIEGO PROOF OF SERVICE
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SUMMONS(CITACION JUDICIAL) FOR COURT USE ONLY
NOTICE TO DEFENDANT:AVISO AL DEMANDADO):
(SOLO PARA USO DE LA CORTE)
CASE NUMBER:(Nmero del Caso):
The name, address, and telephone number of plaintiff's attorney, or plaintiff without an attorney, is:El nombre, la direccin y el nmero de telfono del abogado del demandante, o del demandante que no tiene abogado, es):
, DeputyClerk, by(Adjunto)(Secretario)
NOTICE TO THE PERSON SERVED:You are servedas an individual defendant.1.
2.
3. on behalf of (specify):
CCP 416.10 (corporation)
CCP 416.20 (defunct corporation)
CCP 416.40 (association or partnership)
under:
4. by personal delivery on (date):Form Adopted for Mandatory Use
Judicial Council of California
SUMMONS Code of Civil Procedure 412.20, 465
SUM-100
Page 1 of 1
NOTICE!You have been sued. The court may decide against you without your being heard unless you respond within 30 days. Read the informationbelow.
You have 30 CALENDAR DAYS after this summons and legal papers are served on you to file a written response at this court and have a copyserved on the plaintiff. A letter or phone call will not protect you. Your written response must be in proper legal form if you want the court to hear yourcase. There may be a court form that you can use for your response. You can find these court forms and more information at the California CourtsOnline Self-Help Center (www.courtinfo.ca.gov/selfhelp), your county law library, or the courthouse nearest you. If you cannot pay the filing fee, askthe court clerk for a fee waiver form. If you do not file your response on time, you may lose the case by default, and your wages, money, and propertymay be taken without further warning from the court.
There are other legal requirements. You may want to call an attorney right away. If you do not know an attorney, you may want to call an attorneyreferral service. If you cannot afford an attorney, you may be eligible for free legal services from a nonprofit legal services program. You can locate
as the person sued under the fictitious name of (specify):
these nonprofit groups at the California Legal Services Web site (www.lawhelpcalifornia.org), the California Courts Online Self-Help Center(www.courtinfo.ca.gov/selfhelp), or by contacting your local court or county bar association. NOTE:The court has a statutory lien for waived fees andcosts on any settlement or arbitration award of $10,000 or more in a civil case. The court's lien must be paid before the court will dismiss the case.AVISO!Lo han demandado. Si no responde dentro de 30 das, la corte puede decidir en su contra sin escuchar su versin. Lea la informacin acontinuacin
Tiene 30 DAS DE CALENDARIO despus de que le entreguen esta citacin y papeles legales para presentar una respuesta por escrito en estacorte y hacer que se entregue una copia al demandante. Una carta o una llamada telefnica no lo protegen. Su respuesta por escrito tiene que estaren formato legal correcto si desea que procesen su caso en la corte. Es posible que haya un formulario que usted pueda usar para su respuesta.Puede encontrar estos formularios de la corte y ms informacin en el Centro de Ayuda de las Cortes de California (www.sucorte.ca.gov), en labiblioteca de leyes de su condado o en la corte que le quede ms cerca. Si no puede pagar la cuota de presentacin, pida al secretario de la corteque le d un formulario de exencin de pago de cuotas. Si no presenta su respuesta a tiempo, puede perder el caso por incumplimiento y la corte lepodr quitar su sueldo, dinero y bienes sin ms advertencia.
other(specify):
For proof of service of this summons, useProof of Service of Summons (form POS-010).)Para prueba de entrega de esta citatin use el formulario Proof of Service of Summons, (POS-010)).
CCP 416.60 (minor)
CCP 416.70 (conservatee)
CCP 416.90 (authorized person)
YOU ARE BEING SUED BY PLAINTIFF:
LO EST DEMANDANDO EL DEMANDANTE):
The name and address of the court is:El nombre y direccin de la corte es):
DATE:Fecha)
SUM-100 [Rev. July 1, 2009]
[SEAL]
Hay otros requisitos legales. Es recomendable que llame a un abogado inmediatamente. Si no conoce a un abogado, puede llamar a un servicio deremisin a abogados. Si no puede pagar a un abogado, es posible que cumpla con los requisitos para obtener servicios legales gratuitos de unprograma de servicios legales sin fines de lucro. Puede encontrar estos grupos sin fines de lucro en el sitio web de California Legal Services,(www.lawhelpcalifornia.org), en el Centro de Ayuda de las Cortes de California, (www.sucorte.ca.gov) o ponindose en contacto con la corte o elcolegio de abogados locales. AVISO: Por ley, la corte tiene derecho a reclamar las cuotas y los costos exentos por imponer un gravamen sobrecualquier recuperacin de $10,000 ms de valor recibida mediante un acuerdo o una concesin de arbitraje en un caso de derecho civil . Tiene quepagar el gravamen de la corte antes de que la corte pueda desechar el caso.
ARCHSTONE COMMUNITIES, LLC, aDelaware limited liability corporation, ASN
WARNER CENTER, LLC, a Delaware limited liability corporation, and ASNLONG BEACH HARBOR, LLC, a Delaware limited liability corporation, andDOES 1 through 100, inclusive
JENNIFER VAGLE and GEORGEPONCE, on behalf of
themselves and all others similarly situated
BC480931Los Angeles County Superior CourtCentral Civil West
00 South Commonwealth AvenueLos Angeles, California 90005
R. Rex Parris, Esq. (SBN 96567); Alexander R. Wheeler, Esq. (SBN 239541) (661) 949-2595 (661) 949-7524Kitty Szeto, Esq. (SBN 258136); John M. Bickford, Esq. (SBN 280929)R. REX PARRIS LAW FIRM43364 10th Street West, Lancaster, California 93534
THIRD AMENDED54504572
Nov 05 201
03:51PM
EXHIBIT 2Page 154
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THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
R. Rex Parris, Esq. (SBN 96567)Alexander R. Wheeler, Esq. (SBN 239541)Kitty Szeto, Esq. (SBN 258136)John M. Bickford, Esq. (SBN 280929)R. REX PARRIS LAW FIRM43364 10th Street West
Lancaster, California 93534Telephone: (661) 949-2595Facsimile: (661) 949-7524
Attorneys for Plaintiffs and the Putative Class
SUPERIOR COURT OF THE STATE OF CALIFORNIA
FOR THE COUNTY OF LOS ANGELES
JENNIFER VAGLE and GEORGEPONCE, on behalf of themselves and allothers similarly situated;
Plaintiffs,
v.
ARCHSTONE COMMUNITIES, LLC, aDelaware limited liability corporation, ASNWARNER CENTER, LLC, a Delawarelimited liability corporation, and ASNLONG BEACH HARBOR, LLC, aDelaware limited liability corporation, andDOES 1 through 100, inclusive;
Defendants.
Case No. BC480931
CLASS ACTION
THIRD AMENDED COMPLAINT
(1) Violations of Civil Code section1950.5
(2) Unjust Enrichment(3) Violation of Business and
Professions Code sections17200 et seq.
DEMAND FOR JURY TRIAL
EXHIBIT 2Page 155
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THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
JURISDICTION AND VENUE
1. This court has jurisdiction over this action pursuant to Code of CivilProcedure section 410.10 and Article VI, section 10 of the California Constitution.
2. This court has jurisdiction over Defendants because Defendants havesufficient minimum contacts in California, or otherwise intentionally avail themselves
of the California market so as to render the exercise of jurisdiction over them by the
California courts consistent with traditional notions of fair play and substantial justice.
3. Venue is proper in this court because Defendants maintain offices, haveagents, and transact business in Los Angeles County. At all material times mentioned
herein, Plaintiffs resided in Los Angeles County.
4. Plaintiffs are informed and believe, and based thereon allege, that theamount in controversy with respect to Plaintiffs individual claims is less than $75,000.
PARTIES
5. Plaintiff JENNIFER VAGLE (Plaintiff VAGLE) is, and at all timesmentioned herein was, an individual residing in Los Angeles County, in the State of
California. Plaintiff VAGLE brings this action on behalf of herself, all others similarly
situated, and the general public.
6. Plaintiff GEORGE PONCE (Plaintiff PONCE)is, and at all timesmentioned herein was, an individual residing in Los Angeles County, in the State of
California. Plaintiff PONCE brings this action on behalf of himself, all others similarly
situated, and the general public.
7. Defendant ASN WARNER CENTER, LLC (Defendant ASN WARNERCENTER) is a limited liability corporation formed under the laws of the State of
Delaware, having its principle place of business at 9200 E Panorama Circle, Suite 400,
Englewood, Colorado, 80112.
/ / / /
/ / / /
/ / / /
EXHIBIT 2Page 156
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2THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
8. Defendant ASN LONG BEACH HARBOR, LLC (Defendant ASNLONG BEACH) is a limited liability corporation formed under the laws of the State of
Delaware, having its principle place of business at 9200 E Panorama Circle, Suite 400,
Englewood, Colorado, 80112.
9. Defendant ARCHSTONE COMMUNITIES, LLC (DefendantARCHSTONE) is a limited liability corporation formed under the laws of the State of
Delaware, having its principle place of business at 9200 E Panorama Circle, Suite 400,
Englewood, Colorado, 80112.
10. Plaintiffs are ignorant of the true names and capacities of Defendants suedherein as DOES 1 through 100, inclusive, and therefore sued said Defendants by such
fictitious names. Plaintiffs will amend this Third Amended Complaint to allege the true
names and capacities of DOES 1 through 100 when ascertained. Plaintiffs are informed
and believe, and based thereon allege, that each of these fictitiously named defendants,
participated or acted in concert with Defendant ASN WARNER CENTER, Defendant
ASN LONG BEACH, and Defendant ARCHSTONE and are therefore responsible in
some manner for the acts, occurrences, and/or omissions alleged herein, and have
thereby proximately caused damages to Plaintiffs, and are liable to Plaintiffs by reason
of the facts alleged herein.
11. Plaintiffs are informed and believe, and based thereon allege, that at alltimes herein mentioned, Defendants and DOES 1 through 100 are the agents, partners,
successors, or employees of each other, and, in doing the things complained of herein,
are acting within the course and scope of such agency, partnership, succession, or
employment. All acts and omissions alleged to have been done by Defendants were
done with the consent, knowledge and ratification of all other Defendants.
12. Plaintiff is informed and believes, and based thereon alleges, that thereexists, and at all times herein mentioned there existed, a unity of ownership between the
Defendants such that any individuality or separateness between them has ceased and
each of them is the alter ego of the others. Defendants share essentially identical
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3THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
ownership and officers, share the same corporate headquarters, and utilize the services
of the same employees. Adherence to the fiction of the separate existence of
Defendants, and each of them, would, under the circumstances, sanction fraud and/or
promote injustice.
FACTUAL ALLEGATIONS
Defendant ARCHSTONE
13. Defendant ARCHSTONE manages and operates approximately 70 multi-unit apartment complexes throughout the State of California. These apartment
complexes operate under the collective name Archstone.
14. Plaintiffs are informed and believe, and based thereon allege, thatDefendant ARCHSTONE markets its California apartment complexes through, among
other things, its websitearchstoneapartments.com. The website claims that Archstone
is a recognized leader in apartment operations with a portfolio concentrated in many of
the most desirable neighborhoods in the nation. [Archstones] communities reside in
Washington DC, Los Angeles, San Diego, San Francisco, New York, Seattle and
Boston metropolitan areas, to name a few. Backed by industry-leading customer
service guarantees, Archstone strives to provide great apartments and great service to
[its] customers. The website also has a feature that allows prospective tenants to
[l]ease apartments online, anytime. To rent an apartment, all a tenant need[s] is an
Internet connection and about 15 minutes.
15. Plaintiffs are informed and believe, and based thereon allege, thatDefendant ARCHSTONE maintains another residents website called
myarchstone.com, which allows any of the tenants residing at its California apartment
complexes to, among other things, pay their rent online, submit and track service
requests, and find community forms and policies.
16. Plaintiffs are informed and believe, and based thereon allege, that theemployees at Defendant ARCHSTONEs California apartment complexes are
uniformly trained and employed by Defendant ARCHSTONE. Defendant
EXHIBIT 2Page 158
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4THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
ARCHSTONE claims that [j]obs at Archstone run the gamut from corporate positions
at [their] Denver headquarters to positions throughout the United States at [their]
apartment communities and regional offices. It also claims to provide formal and
informal training. This includes on-boarding training, which is a multi-week
program that combines classroom, online and structured on-the-job activities to build
the skills and confidence needed to interact with customers and deliver outstanding
service. With regards to its property managers, Defendant ARCHSTONE has created
a unique leadership development series to help [their] managers improve their existing
leadership skills and build new ones. The program begins with a multi-day highly
interactive session focused on driving performance and building teams. Managers from
across the country have the opportunity to interact with peers while learning from
executive sponsors. Collaborative opportunities continue in both face-to-face and
online environments.
17. Defendant ARCHSTONE monitors and regulates its employees to ensurethat they comply with its uniform policies and procedures. For example, [e]very
quarter, [Archstone] selects [its] Circle of Excellence winners, which are [its] top
performing associates at [its] apartment properties. Every year, each region holds a
celebration to recognize these winners and many of [Archstones] local associates
attend.
Plaintiff VAGLEs Experience at Archstone Warner Center
18. On or about August 16, 2009 to about August 15, 2010, Plaintiff VAGLEleased an apartment unit at Archstone Warner Center, located at 21200 Kittridge Street,
Woodland Hills, California, 91303. Archstone Warner Center was legally owned by
Defendant ASN WARNER CENTER, but was managed by Defendant ARCHSTONE.
19. Defendant ARCHSTONE required Plaintiff VAGLE to pay a $399.00standard security deposit, a $400.00 pet deposit and, and $50.00 deposit for a second set
of keys, for a total security deposit of $849.00.
/ / / /
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5THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
20. On or about August 15, 2010, Plaintiff VAGLE vacated her apartmentunit, leaving it clean and in the same condition it was at the inception of her tenancy,
subject to reasonable wear and tear.
21. On or about August 25, 2010, Defendant ARCHSTONE providedPlaintiff VAGLE with a Statement of Deposit, withholding $362.13 of her $849.00
deposit. Of the $362.13 withholding, the following deductions, totaling $282.27, that
are the subject of this lawsuit:
a. $80.00 for apartment cleaning;b. $60.00 for carpet cleaning; andc. $142.27 for painting.
22. After Plaintiff VAGLEs lease expired, Plaintiff VAGLE spoke toindividuals who also leased apartment units managed by Defendant ARCHSTONE, all
of whom were charged for apartment cleaning and painting and carpet
cleaning/replacement at the end of their tenancies even though they left their apartment
units clean and in the same condition it was at the inception of their tenancies, subject
to reasonable wear and tear.
Plaintiff PONCEs Experience at Archstone Long Beach Harbor
23. On or about November 28, 2010 to about November 27, 2011, PlaintiffPONCE leased an apartment unit at Archstone Long Beach Harbor, located at 1609
Ximeno Ave, #154, Long Beach, CA 90804. Archstone Long Beach Harbor was
legally owned by Defendant ASN LONG BEACH, but was managed by Defendant
ARCHSTONE.
24. Defendant ARCHSTONE required Plaintiff PONCE to pay a $99.00security deposit.
25. On or about November 27, 2011, Plaintiff PONCE vacated his apartmentunit leaving it clean and in the same condition it was at the inception of his tenancy,
subject to reasonable wear and tear.
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6THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
26. On or about December 4, 2011, Defendant ARCHSTONE providedPlaintiff PONCE with a Statement of Deposit, withholding the entirety of his $99.00
deposit and charging him an additional $273.74, totaling $372.74. Of the $372.74
charge, the following deductions, totaling $300.00, are the subject of this lawsuit:
a. $80.00 for apartment cleaning;b. $60.00 for carpet cleaning; andc. $160.00 for painting.
27. On or about December 31, 2011, Plaintiff PONCE complained about thesecharges to Defendant ARCHSTONE in writing and attached pictures of his apartment
unit the day he moved out showing that he left his apartment clean and in the same
condition it was at the inception of his tenancy, subject to reasonable wear and tear. He
requested that the charges be dropped and that Defendant ARCHSTONE return his
$99.00 deposit.
28. On or about January 9, 2012, Defendant ARCHSTONE responded toPlaintiff PONCEs complaint, agreeing, as a courtesy, to waive the $80.00 apartment
cleaning fee. The other charges remained.
29. Plaintiff PONCE refused to pay these other charges. Consequently,Defendant ARCHSTONE sent his bill to collections sometime in early to mid-2012.
Putative Class Members Experiences
30. Plaintiffs are informed and believe, and based thereon allege, that theirexperiences mirror those of the other ex-tenants of apartment communities managed
and operated by Defendant ARCHSTONE. Plaintiffs have searched the internet and
discovered that mostif not allof the apartment communities managed and operated
by Defendant ARCHSTONE have negative reviews left by ex-tenants alleging that they
were charged for apartment cleaning and painting and/or carpet cleaning or replacement
at the end of their lease, even though they left their apartment clean and in the same
condition it was at the inception of their tenancy, subject to reasonable wear and tear.
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7THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
For example:1
(a) Archstone Aurora HillsAgoura Hills, CA:Upon moving out, I had the carpets cleaned, walls painted andpatched, and the entire apartment was spotless. Archstone chargedme for paint, carpets cleaned and shampooed, carpet patched when
no stains were there, and a total clean of the apartment totalingover $500 when the deposit is only $299..this place is a rip-of.They do not care about you they only care about how much moneythey make off each individual.
Posted 4/12/2012 by Denese P.
(b) Archstone Aliso ViejoAliso Viejo, CA:Archstone apparently has a policy of charging cleaning, painting
and carpet cleaning on move out no matter the actual condition ofthe property. Upon move out, I cleaned the rugs with aprofessional machine, cleaned the kitchen and bath completely,and cleaned and repainted as needed. The apartment was seen byCarolyn who commented that it was cleaner than when I movedin. Despite this, I was charged for full cleaning, carpet cleaningand repainting. This was ridiculous. It strikes me as dishonest.
Posted 6/16/2008 by lindaandpeter
(c) Archstone CalabasasCalabasas, CA:They charge you $180 for painting no matter what, no proratedfee based on wear-and-tear, nothing. On top of that my mom andI spent the better part of a weekend completely cleaning the placeout. I mean spotless, and they still charged me $100 for cleaning,saying that if it wasnt done Professionally they charge you.Woulda been nice to know this before I cleaned my fingers to thebone.
Posted 2/24/2006 by Anonymous
/ / / /
1 These reviews represent only a small sample of the negative reviews found byPlaintiffs. The number of negative reviews Plaintiffs have found number in the hundredsPlaintiffs make these allegations as support for their good faith belief that DefendantARCHSTONE has a systematic policy and procedure of always charging for apartmentcleaning and painting and/or carpet cleaning or replacement at the end of every tenancy,regardless of the actual condition of the apartment unit.
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8THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
(d) Archstone City PlaceLong Beach, CA:I traveled during the week and was gone a lot of the weekend, sothe place was basically untouched and spotless, and at the end ofmy rent they charged me cleaning and carpet clean (i wassupposed to get a free one), took the rest of the $500 deposit.
Posted 10/4/2011 by Casey J.
(e) Archstone CupertinoCupertino, CA:Wait till you move out they try to charge you for painting,cleaning, and rug cleaning at a cost of over $500.
Posted 7/29/2009 by Diane U.
(f) Archstone Del Mar HeightsSan Diego, CALets not forget the amount of money I had to pay to move out. Iwas told by the inspector that my apartment was in absolutelyPERFECT condition upon final inspection. Yet, they still forcedme to pay their ridiculous fees to 1) professionally clean theapartment 2) professional carpet clean the apartment and 3)professionally repaint the apartment.
Posted 4/16/2012 by Jackie K.
(g) Archstone Del Mar StationPasadena, CAThe day after I moved everything out of my apartment I hired myloyal cleaning lady to do a deep and thorough cleanse of theapartment. The place didnt have a speck in it. I received a bill 3weeks later for $1,100.00 in move out costs. $80 for aprofessional cleaning, which would be impossible to fathomswhat was cleaned and $900 for new carpet.
Posted 4/27/2012 by YANYARKER
(h) Archstone Emerald ParkDublin, CA:They made illegal deductions to my security deposit. Its nicethat they paint the unit for new tenants, but the security depositisnt a fund for the landlord to return a unit to brand-newcondition. They also apparently try to charge a set $100 cleaningfee to each departing tenant. Talk to your lawyer about Cal. Civ.Code 1950.5 (online at http//legalinfo.ca.gov) and he or she islikely to tell you that in your circumstances charging for paintingis illegal when only ordinary wear and tear is present, and
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charging a set cleaning fee without accounting for actual tasksand time spent cleaning is also illegal. The law was passed in2003, apparently Archstones standard screw-the-tenantprocedures havent caught up with the law.
Posted 9/9/2012 by Tim M.
(i) Archstone EmeryvilleEmeryville, CA:My only real complaint is that when I moved out they tacked ona bunch of random fees and I ended up paying $350. I am a verycareful, neat person who takes care of her things, so to becharged 100 for professional cleaning-well ok, but not a random100 for a paint job and then another 150 that I was never toldabout. Moving out I felt ripped off.
Posted 7/11/2012 by Nicole S.
(j) Archstone EscondidoEscondido, CA:We spent hours cleaning the apartment up to get it lookingspotless. The place looked better than when we moved in. Whenthey came to look at it the guy said it was one of the best cleanedapartments that hed seen. He charged us $95 general clean, $50carpet clean, and $85 for touch up paint. More than half ourdeposit to do almost no cleaning. If you move in here, dont
expect to get your deposit back.
Posted on 3/16/2012 by Anonymous
(k) Archstone Fox PlazaSan Francisco, CA:Upon moving out I was charged a $120 cleaning fee and $220 topaint my unit. My unit was kept in perfect condition, I am aclean freak. My $199 move in deposit turned into a bill.Everyone be prepared to pony up money when you leave because
they charge everyone to clean and repaint, no matter what
Posted on 4/27/2009 by Anonymous
(l) Archstone Freemont CenterFreemont, CA:Expect to pay for a moveout clean and professional carpet care.
Posted 9/21/2008 by Tom G.
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10THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
(m) Archstone GlendaleGlendale, CA:Before I moved out, I had to sign a notice to vacate within 30days of the move-out date, in person. This was a little annoyingfor someone who travels a lot. After that, they sent me a wholepage of cleaning instructions. . . . So Archstone expects you tofollow most or all of these instructions, but they charge you atleast $80.00 for apartment cleaning always, on top of at least $60for carpet cleaning. What was the point of me cleaning theapartment then?
Posted 11/25/2011 by Lori Y.
(n) Archstone HaciendaPleasanton, CA:I only paid a 99 dollar deposit, but when I moved out, I wasreally disappointed. I thought I was going to get it all back. I
lived there for a year and there was typical wear and tear on thecarpet and walls, but no major stains, no major holes in the walls,etc. The day I turned in my keys, I had cleaned out themicrowave/fridge/oven/stove so that they looked brand new. Inot only vacuumed, but also steam cleaned the carpets, and filledthe 3 nail holes that were in the wall with putty. When you moveinto a big apartment like this where it not a privately owned, butan actual national corporation, you expect that the walls will havea fresh coat of paint, the carpets will be clean, etc. This isbecause when you move out, they run a fresh coat of paint on the
walls and they clean the carpets. I already cleaned the carpets,but still expected them to do it again. Literally, when I movedout, the apartment (aside from some wall scuffs) looked exactlyhow it did when I moved in. So why did I get a bill from them?Apparently, you arent supposed to even vacuum when you moveout because they charge you an arm and leg to move out. On myitemized bill, I had a carpet cleaning package that I had to payfor, they said that the paint should last for X numbers of years sothey charged me for the excess years. So, if I would have stayedfor 2 years, I would have had to pay less even though therewould be more wear on the walls. Whatever.
Posted 4/20/2012 by Michelle M.
(o) Archstone La JollaLa Jolla:When we were about to move out, the manager told us that wewere responsible for hundreds of dollars to paint the walls, cleanthe carpets, and clean the entire apartment for the next tenant,
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regardless of the fact that we left the apartment clean and withoutdamages. Had there been damages, they would have charged usmore. Even though the rental lease clearly stated that the depositwas supposed to be returned unless there were damages, with theexception of regular wear and tear, the manager insisted thatregular wear and tear wasnt allowed. He said that all tenants
had to pay to prepare the apartment for the next tenant.
Posted 7/24/2011 by Anonymous
(p) Archstone La MesaLa Mesa, CAWhen I moved out I left the place in outstanding conditions;However, they are charging me for a new carpet, cleaning andpainting. At the end I owe them money.
Posted 2/7/2007 by Anonymous
(q) Archstone Las FloresRancho Santa Margarita, CA:Our apartment was cleaned from top to bottom before we movedout and somehow we got slapped with a bill for over $300 forsupposed repairs.
Posted 1/3/2010 by Anonymous
(r) Archstone Marina del ReyMarina del Ray, CA:We just moved out, and we though our whole $800.00 securitydeposit was coming back to us we left our apartment inPERFECT condition. We received $48.00 back. Why do youask? They told us they had to air out the carpet and repaint thewalls to refresh them.
Posted 11/11/2010 by Ryan S.
(s) Archstone Placentia PlacePlacentia, CA:They dont tell you but no matter what EVERYONE has to pay
$300.00 when you move out to cover painting and cleaning. NoChoice! Only one worker told us this. They dont tell you whenyou move it. So dont count on your deposit back, ITSAUTOMATIC.
Posted 1/13/2012 by Lisa P.
/ / / /
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(t) Archstone RiversideRiverside, CA:Our company rented an apartment here for one year. It was onlyoccupied three to four nights a week -- never during the day andnever on weekends. When we gave up the lease, they tried tocharge us for full unit painting ($150) and carpet cleaning ($40).Under California law, this falls under normal wear and tear.When we complained, the manager, knowing the apartment was invirtually the same condition as when we moved in, decided hecould let us off the hook for the carpet cleaning, but he would stillhave to charge us $50 for hanging drapes in the bedroom anddining room. Thats $12.50 per drilled hole.
Posted 10/13/2011 by Krusticle
(u) Archstone Sierra Del OroCorona, CA:Very expensive upon moveout! My son lived here with his dog
that caused some damage. WE TOOK FULLRESPONSIBILITY! Upon moveout we HIRED APROFESSIONAL contractor to repaint interior of apartment (notdamaged!) and to fix a piece of wood (4 in x 1 ft) on the patio thathad been damaged. THEY CHARGED US FOR PAINT andrepair after we had already fixed. In addition, we had carpetsprofessionally cleaned. THEY CHARGED US FOR AN ENTIREROOM OF NEW CARPET! The carpet did NOT need to bereplaced! I received a bill for 600.00! I WOULD NEVERRECOMMEND! Unprofessional, expensive.
Posted 9 months ago by Google User
(v) Archstone TerracinaOntario, CA:My final bill had the following charges (in addition to theexpensive utilities):
DMG Complete Apt Clean..$95.00 DMG Full Paint Clean.$90.00
I was charged a full paint clean, even though my apartment and
the paint were spotless. The unit had just been painted one yearprior to me renting it. I made no blemishes or marks on the walls,either. The property manager told me I would get my depositback, provided the unit was left as it was when she inspected it.This was a total LIE!
Posted 5/14/2012 by David S.
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(w) Archstone Ventura ColonyVentura, CA:[T]hey charge you move out costs no matter how well you takecare of the apartment they charge you to clean paint and shampoothe carpets.
Posted 2/14/2010 by Anonymous
(x) Archstone Walnut CreekWalnut Creek, CA:My wife & I lived there for only 2.5 months and left itimmaculately clean (better than when we moved in actually).She spent 8 hours cleaning EVERY detail in our 600sf apartmentto ensure we would get out cleaning deposit back. Later wetalked to one of the receptionists who said we shouldnt havebothered because they always charge $100 for a professionalcleaning service, NO MATTER how well you cleaned. Sure
enough, we were charged the $100. Also, we asked differentoffice personnel three times what paint we could use to dab overthe 10-15 small spackle holes where we hung pictures. Theyrefused to give us a paint color and said it would have to beprofessionally painteddespite the fact that on the check-outsheet it says to paint any spots needing it. We received our billtoday and they charged us $250 for a FULL repainting of the onebedroom apartment (of which I guarantee you didnthappenthe place was immaculate).
Posted 3 months ago by Google User
(y) Archstone Willow GlenSan Jose, CA:When we moved out we had the apt professionally cleaned, andthe carpets professionally cleaned They tried to charge us over$500 for cleaning and painting, and we had to submit ourpictures and receipts to have them take the money off and changethe amount owed.
Posted 6/24/2008 by blu232118
(z) The Lofts at Albert ParkSan Rafael, CA:Deposityou will never see it again. In addition, additional$375 is charged to you after cleaning the apartment repaintingthe walls white even though I lived there for four years.
Posted 11/11/2011 by BEWARE B.
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14THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
Defendant ARCHSTONEs Uniform Systematic Policies and Procedures
31. Based on their personal experiences and the experiences of other classmembers, Plaintiffs are informed and believe, and based thereon allege, that Defendants
has a systematic policy and procedure of: (1) charging its tenants for apartment cleaning
and painting and carpet cleaning or replacement at the end of every tenancy regardless
of the actual condition of the apartment unit; and (2) making such charges in order to
prepare the rental unit for the next tenancy and labeling them as turn-over costs.
32. Defendant ARCHSTONEs unlawful policy and procedure of alwayscharging for apartment cleaning and painting and carpet cleaning or replacement at the
end of every tenancy, regardless of the actual condition of the apartment unit, is done in
bad faith and without cause and subjects Defendants to statutory damages in addition to
actual damages under Civil Code section 1950.5.
CLASS ACTION ALLEGATIONS
33. Plaintiffs bring this action on behalf of themselves and on behalf of otherssimilarly situated, and thus, seeks class certification under Code of Civil Procedure
section 382.
34. The proposed class is defined as follows:All persons, except those who were evicted pursuant to Civil Code
section 1161, who leased an apartment in California managed by
Defendant ARCHSTONE and were charged for apartment cleaning
and painting and/or carpet cleaning or replacement in violation of
Civil Code section 1950.5 within four years prior to the filing of
Plaintiff VAGLEs original Complaint up to final judgment.
35. Alternatively, Plaintiffs seek to certify the following two subclasses:a. All persons, except those who were evicted pursuant to Civil Code
section 1161, who leased an apartment at Archstone Warner Center
and were charged for apartment cleaning and painting and/or carpet
cleaning or replacement in violation of Civil Code section 1950.5
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15THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
within four years prior to the filing of Plaintiff VAGLEs original
Complaint up to final judgment.
b. All persons, except those who were evicted pursuant to Civil Codesection 1161, who leased an apartment at Archstone Long Beach
Harbor and were charged for apartment cleaning and painting
and/or carpet cleaning or replacement in violation of Civil Code
section 1950.5 within four years prior to the filing of Plaintiff
VAGLEs original Complaint up to final judgment.
36. In addition, or in the alternative, to the above-defined Class, Plaintiffsreserve the right to establish subclasses as appropriate to facilitate the effective
management of the Class; however, Plaintiffs are informed and believe, and based
thereon allege, that the Class as defined above is both objectively and easily identifiable
through Defendant ARCHSTONEs and its California apartment complexes business
records.
37. Plaintiffs are informed and believe, and based thereon allege, that theClass is ascertainable and there is a well-defined community of interest in the litigation:
a) Plaintiffs are unable to state the exact number of Class Memberswithout discovery of Defendant ARCHSTONEs and its California
apartment complexes business records; however, Plaintiffs are
informed and believe, and based thereon allege, that the Class
Members are so numerous that joinder of all Class Members is
impracticable;
b) Plaintiffs are members of the Class, and subclasses, they seek torepresent, and Plaintiffs claims are typical of the claims of the
other Class Members. The leases and other documents used by
Defendant ARCHSTONE at its California apartment complexes are
all standardized and Defendant ARCHSTONE has the same
obligations to Plaintiffs and the other Class Members with respect
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16THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
to when charges can be made for apartment cleaning and painting
and/or carpet cleaning or replacement. Plaintiffs claim against
Defendant ARCHSTONE for unfair competition are also typical of
the Class Members. Plaintiffs have suffered actual injury and have
lost money as a result of Defendant ARCHSTONEs unfair
competition. Furthermore, Plaintiffs are informed and believe, and
based thereon allege, that the nature of the damages and their
causation will be the same for Plaintiffs and the other Class
Members;
c) Plaintiffs will fairly and adequately represent and protect theinterests of the class because: (1) Plaintiffs have retained
experienced litigation counsel with significant experience in class
action litigation and counsel will adequately represent the interests
of the class; (2) Plaintiffs and their counsel are aware of no
conflicts of interests between Plaintiffs and absent Class Members;
and (3) Plaintiffs are knowledgeable concerning the subject matter
of this action and will assist counsel in the prosecution of this
action; and
d) Plaintiffs are informed and believe, and based thereon allege, that aclass action provides a fair and efficient method of adjudicating
this controversy and is superior to other available methods of
adjudication in that (1) neither the size of the class, nor any other
factor, make it likely that difficulties will be encountered in the
management of this action as a class action; (2) the prosecution of
separate actions by individual Class Members or the individual
joinders of all Class Members in this action is impracticable, and
would create a massive and unnecessary burden on the resources of
the courts, and could result in inconsistent adjurations, while a
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17THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
single class action can determine, with judicial economy, the rights
of each member of the Class; (3) because of the disparity of
resources available to Defendants verses those available to
individual Class Members, prosecution of separate actions would
work a financial hardship on many Class Members; (4) there is no
plain, speedy, or adequate remedy available to Class Members
other than by maintenance of this class action because the damages
to each Class Member is relatively modest compared to the costs of
litigating the issues in this action, making it economically
unfeasible to pursue remedies other than in a class action; and (5)
the conduct of this action as a class action conserves the resources
of the parties and the Court system and protects the rights of each
members of the class and meets all due process requirements as to
fairness to all parties. A class action is also superior to the
maintenance of these claims on a claim by claim basis because all
of the claims arise out of the same circumstances and course of
conduct.
38. There are common questions of law and fact as to the class members thatpredominate over questions affecting only individual members. The following common
questions of law or fact, among others, exists as to the members of the class:
a. Whether Defendants have a systematic policy and procedure ofalways charging for apartment cleaning and painting and/or carpet
cleaning or replacement at the end of a tenants tenancy regardless
of the actual condition of the apartment unit;
b. Whether always charging for apartment cleaning and paintingand/or carpet cleaning or replacement at the end of a tenants
tenancy regardless of the actual condition of the apartment unit
violates Civil Code section 1950.5;
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18THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
c. Whether Defendants have a systematic policy and procedure ofreducing these charges when a tenant complains about being
charged;
d. Whether Plaintiffs and the other Class Members are entitled tostatutory damages of up to twice the amount of their Security
Deposits, in addition to actual damages pursuant to Civil Code
section 1950.5; and
e. Whether Defendants systematic policy and procedure of chargingfor apartment cleaning and painting and/or carpet cleaning or
replacement at the end of a tenants tenancy regardless of the actual
condition of the apartment unit constitutes an unfair and unlawful
business practice under Business and Professions Code sections
17200 et seq.
FIRST CAUSE OF ACTION
(Violations of Civil Code section 1950.5)
(Against Defendants and DOES 1100)
39. Plaintiffs, on behalf of themselves and the Class Members, repeat andincorporate by this reference the allegations contained in paragraphs 1 through 38, and
each and every part thereof with the same force and effect as though fully set forth
herein.
40. Given the standardized and unitary methods by which DefendantARCHSTONE manages and operates its California apartment complexes, Defendant
ARCHSTONE was Plaintiffs and the other Class Members landlord within the
meaning of Civil Code section 1950.5.
41. Plaintiffs are informed and believe, and based thereon allege, thatDefendants at all relevant times herein, have been violating Civil Code section 1950.5
through its systematic uniform policies and procedures.
42. As a direct and proximate result of Defendants systematic policies andprocedures that violate Civil Code section 1950.5, Plaintiffs and the Class Members
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19THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
have been damaged in an amount equal to the unlawful charges made for apartment
cleaning and painting and/or carpet cleaning or replacement. Plaintiffs and the Class
Members are entitled to restitution of this amount.
43. Plaintiffs are informed and believe, and based thereon allege, thatDefendants assess these charges in bad-faith, and therefore Plaintiffs and the Class
Members are entitled to statutory damages of up to twice the amount of their Security
Deposits, in additional to actual damages, as provided for by Civil Code section 1950.5.
SECOND CAUSE OF ACTION
(Unjust Enrichment)
(Against Defendants and DOES 1100)
44. Plaintiffs, on behalf of themselves and the Class Members, repeat andincorporate by this reference the allegations contained in paragraphs 1 through 43, and
each and every part thereof with the same force and effect as though fully set forth
herein.
45. Defendants have unjustly enriched themselves by automatically chargingPlaintiffs and the Class Members for apartment cleaning and painting and/or carpet
cleaning or replacement, regardless of the actual condition of their apartment units, in
violation of Civil Code section 1950.5. Under the circumstances it would be unjust for
Defendants to retain this money.
46. These sums in equity and good conscience should be returned to Plaintiffsand the Class Members. As such, Plaintiffs and the Class Members are entitled to the
imposition of a constructive trust on all sums that rightfully belong to them.
47. Plaintiffs and the Class Members are therefore entitled to restitution ofthis money unlawfully retained.
/ / / /
/ / / /
/ / / /
/ / / /
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20THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
THIRD CAUSE OF ACTION
(Violation of Business and Professions Code sections 17200 et seq.)
(Against Defendants and DOES 1100)
48. Plaintiffs, on behalf of themselves and the Class Members, repeat andincorporate by this reference the allegations contained in paragraphs 1 through 47, and
each and every part thereof with the same force and effect as though fully set forth
herein.
49. The acts and practices engaged in byDefendants and described hereinconstitute unlawful and unfair business practices, in that said conduct is immoral,
unethical, oppressive, unscrupulous, or substantially injurious to Plaintiffs, the Class
Members, and the general public. Accordingly, such conduct violates Business andProfessions Code sections 17200 et seq.
50. Defendants conduct as described herein is unlawful in that itautomatically charges for apartment cleaning and painting and/or carpet cleaning or
replacement at the end of a tenants tenancy, regardless of the actual condition of the
apartment unit in violation of Civil Code section 1950.5.
51. Defendants conduct is also unfair under this section in that itautomatically charges for apartment cleaning and painting and/or carpet cleaning or
replacement at the end of a tenants tenancy, regardless of the actual condition of the
apartment unit in violation of both its standardized leases and Civil Code section
1950.5.
52. Defendants conduct also constitutes unfair and deceptive businesspractices by intentionally misleading tenants into believing they will not be charged for
apartment cleaning and painting and/or carpet cleaning or replacement if, at the end of
their tenancy, their apartment units are returned in the same condition as existed at the
beginning of the tenancy, subject to reasonable wear and tear.
/ / / /
/ / / /
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21THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
53. Plaintiffs and the putative class members are therefore entitled torestitutionary disgorgement from Defendants of the unlawfully withheld portions of
their Security Deposits.
PRAYER FOR RELIEF
WHEREFORE, Plaintiffs, individually and on behalf of all other members of the
public similarly situated, pray for relief and judgment against Defendants, jointly and
severally, as follows:
1. For an order certifying the proposed class under Code of Civil Proceduresection 382;
2. That Plaintiffs be appointed as the representative of the Class;3. That counsel for Plaintiffs be appointed as Class Counsel;4. The Defendants provide to Class Counsel, immediately upon its
appointment, the names and most current contact information (addresses
and telephone numbers) of all the putative Class Members;
5. For prejudgment interest on the unlawful charges;6. For actual damages caused by Defendants violation of Civil Code section
1950.5;
7. For statutory damages of twice the amount of the security depositspursuant to Civil Code section 1950.5;
8. For restitutionary disgorgement of the unlawful charges and prejudgmentinterest;
9. For attorneys fees and costs of suit herein;10. For the imposition of a constructive trust of all sums rightfully belonging
to Plaintiffs and the Class Members.
/ / / /
/ / / /
/ / / /
/ / / /
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22THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
11. For such other and further relief as the court may deem just and proper.
Dated: November 5, 2013 R. REX PARRIS LAW FIRM
By:
Alexander R. WheelerAttorneys for Plaintiffs and the Putative Class
EXHIBIT 2Page 177
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23THIRD AMENDED COMPLAINT AND DEMAND FOR JURY TRIAL
DEMAND FOR JURY TRIAL
Plaintiffs, individually and on behalf of the members of the public similarly
situated, hereby demand a trial by a jury.
Dated: November 5, 2013 R. REX PARRIS LAW FIRM
By:
Alexander R. WheelerAttorneys forPlaintiffsand the Putative Class
EXHIBIT 2Page 178
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PROOF OF SERVICE
I am a resident of the State of California, over the age of eighteen years, and not a partyto the within action. My business address is: R. Rex Parris Law Firm 43364 10thStreet West,Lancaster, CA 93534. On the below-mentioned date, I served the within document/s:
THIRD AMENDED COMPLAINT
by transmitting via facsimile the document(s) listed above to the fax number(s) set forthbelow on this date.
by personally delivering the document(s) listed above to the person(s) at the address(es)set forth below.
by placing the document(s) listed above in a sealed envelope with postage thereon fullyprepaid, in United States mail in the State of California at Lancaster, addressed as set forthbelow.
by transmitting via e-mail the document(s) listed above to the e-mail address set forthbelow on this date.
X BY ELECTRONIC SERVICE
X By electronically serving the document(s) described above via LexisNexis File &Serve on all parties appearing on LexisNexis File & Serve service list as well as via E-Maildirectly to the following:
MCKENNA LONG &ALDRIDGE LLP
Christopher J. Healey, Esq.
[email protected] Singh, [email protected] West Broadway, Suite 2600San Diego, California 92101Telephone: (619) 233-2960Facsimile: (619) 744-3682
Executed on November 5, 2013 at Lancaster, California.
X I declare under penalty of perjury under the laws of the State of California that the above
is true and correct.
EXHIBIT 2Page 179
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54457925
Oct 28 201
02:15PM
EXHIBIT 2Page 18
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 34 of 124 Page ID#:182
1 R. ex Paris Eq. SBN 96567)Alxadr Wheeler sq. SBN 239
2 Kty zto Esq. SB 25816}Jo M Bickfo, Esq S N 2892
3 EX LW FIRM46410t Stt Wt4 Lanastr Cala 95Tphon: 1) 99-2595
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EXHIBIT 2Page 181
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 35 of 124 Page ID#:183
Pursuant to the Cour's October 8, 203 order, Plainti Jenir Vagle ("Plaitif) a
Deant ASN Wer Center LLC (Denant submit the llowig joit stats repor i
preparation r the urher stats coference schedued r November 1 2013 at 1 :3 pm.
4
5 I. DISPUTE DISCOVERY
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On October 8, the Court vacated unti furher otice al urher brieng on Plaitifs
Motion to Compe Further Resonses to Requests r Admissio (Set Oe), Motio to Compel
Frher Reoses to Requests r Prouction o Documets (Set One, Motio to Compel urer
Responses to Form Interrogatories (Set One and Motion to Compel rher Resposes to
Secia Interrogatories (Set Oe and Dendants Motion to Compel urher Discovery
Reoses The Cour ordered the paries to cotinue to meet and confer o the dispute
discovery an submit a oint status reor ientiyng which discovery items are still i ispute
Te Cour acknowedged that the paries woud retain their resective rights to rer brieg
(ie opposition bries and rey briefs on ther motions to comel
A. Plaintifs iscover1 Class Contact Inrmation (Specia Interrogatory No. )
The aries were unable to reach an agreemet on Pantis request r the class cotact
irmation reative to ASN Waer Center, LLC The aries wish to discuss this mater wit
the Cour at the November 1 stats conerence
2 Class Inrmation on Security Deposits at Archstone Warner Center
(Specia Interrogatories Nos 2-7, 22)
Dense counse has roduced this information to Paintis counsel Painti reseres
the right to review the document roduction bere determning whether to withdraw her motio
to comel urher responses on these discovery items
Ill
Ill
Ill
JOIT STATU REPOT
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EXHIBIT 2Page 182
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 36 of 124 Page ID#:184
3. Compant and Sma Cam Lawut (Specal Inteogatoe No
18-21; Requet Poducton No. 2-5)
The paies have ageed o connue to mee and confe on hese discovey items afte
4 Painti has had ime to eview the daa poduced by Dendant elae to class inmation on
5 secuiy deposis a he Achsone We Cente apamen commuiy
6 4 Identcaton of Othe Achtone Apatment Ug the Sae
7 Standadzed Fom (Speca Inteogatoe No. 24 26 28 30
34 36 38 4; Requet Admo No 10; o
9 Inteogatoy No 71)
Plaini has agee o wihdaw these euests an modi this iscovey into a single
euest he identicaion o othe Achsone apamen commuiies with access to he
Opeations Manua aeady poduced by Dendan Based on this modication an without
13 waive of any obections, Dendant has ageed o espond his modie euest
4 5 Ful Identcaton of Wtnee (Speca Iteogatoe 29 31 3
5 34 37 39 54 57 6 63 76; Fom Inteogatoe No . 5
6 171)
7 The paies have ageed o continue to mee and con on these discovey items afte
Plainti fuhe eseaches the ega issues elaed to hese discovey iems
9 6 Achtone' Webte (Speca Inteogatoy No 65)
Plaini has ageed o modiy his discovey iem so it is not limited to an entiy hat
mainained, updaed o opeated he website at wachsoneapamenscom Base on this
modicaion, and wihou waive of any obecions Dendan has ageed to espon this
modied euest
4 7 Tang Mateal and Document (Specal Inteogatoe 67)
5 Plaini has ageed o wihdaw these euests and modify this discovey into a single6 euest that seeks the identicaion o ainng mateias hat wee use a the Achstone Wane
7 Cente apatmen commniy Based on his modicaion, and without waive of any obections
Denan has ageed o espond his modied euest
2
JOT ST REPOT
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EXHIBIT 2Page 183
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 37 of 124 Page ID#:185
' .
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8 Archstone's Tree Guarantees (Specal Interogatois 775)
Plainti has aeed o wthdaw hese dscvery ems.B. Defendnt's iscovery
1 Wtness Identty and nrmaton orm Interrogatoy No 2.)
e paties were unabe to reach aeement n Dendant's rm inegar reques
r the dentit of wtnesses d reaed conac iorman Te pies ish disuss hs
maer wih the Court at the Noveber 1 stats cnfeence
2. Facts Supportng Requests r Admsson Denas (om togtoy
7.1 as t elates to Requsts r Admsson Nos. 2 3, 5 6, 7, 8 9 n )
he es wee unabe to each an aeement on Dendants Frm Integ
7l as i reates t Reuests r Admsson Ns. 2 3 7 9 and The paries wish
disuss hs ate w he u at the November status conrence
Dae: Octber 2 03
Date Octber 203
usw 8040291.l
R R S W FM
y r kAttoes r antfandhe Puaie Class
P
3
JOIT SATU REPO
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EXHIBIT 2Page 184
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 38 of 124 Page ID#:186
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PROO O SERVICE
I a a rsdn t Sa aa, vr t ag ghtn ars, and n a art h wtn actn M snss addrss s: R Rx Pas Lawrm 43364 0th Sr WstLancasr 93534. On t w-mnnd da, I srvd t wthn dcmn/s
JOINT STATU PORT
ransmttng va csmh dcmnt(s) sd av t x nmr(s) s rhw n s da
_ rsna dvrng th dcmn(s) std av t th rsn(s) at h addrss(sst rh w
_ acng th dcmnt(s) sd av na sad nv wh stag hrn rad, n Und Sats ma n Stat aa a Lancastr, addrssd as s rw
_ transmttng va -ma t dcmn(s) sd av t -ma addrss s rhw n ts da
_ BY ELECTROIC SERVICE
_ B crnca srvng th dcmn(s) dscrd av va LxsNxs Srv n a ars aarng n LxsNxs Srv srvc s as w as va EMadrct h wng:
MCKNNA LONG & DDE LLP
rsr J Ha schealckennalong.comJakaran Sng sjsingh@mckennaong com600 Wst Bradwa St 2600San Dg aa 92101Thn (619) 233-2960acsm (619) 744-3682
xcd n Ocr 28, 2013 at Lancastr, aa
X I dcar dr nat rjr ndr aws t Sta aa ha h as r and crrc
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PAUL HASTINGS LLPHOWARD M. PRIVETTE (SB 137216)2 NICHOLAS J. BEGAKIS (SB 253588)BETH MUELLER (SB 278283 )3 515 South Flower StreetTwenty-Fifth Floor4 Los Angeles, CA 9007 1-2228Telephone: (213) 683-60005 Facsimile: (213) 627-07056 Attorneys for Defendan tsARCHSTONE BUILDERS INCORPORATED;7 ARCHSTONE PROPERTY MANAGEMENT(CALIFORNIA) INCORPORATED; SM ITH FOUR,8 INC.; and SMITH TWO, INC.9 SUPERIOR COURT OF THE STATE OF CALIFORNIA10
COUNTY OF LOS ANGELES252 2JENNIFER VAGLE, on behalf of herself CASE NO. BC480931 W Rftq 3413 and all others sim ilarly situa ted , STIPULATION TO EXTEND14 Plaintiff, DEFENDANTS TIME TO RESPOND TOFIRST AMENDED COMPLAINT;15 vs.
16 ARCHSTONE BUILDERS [PROPOSED] ORDER THEREONINCORPORATED, a Delaware17 corporation; ARCHSTONE PROPERTYMANAGEMENT (CALIFORNIA) Orig. Response Date: September 26, 201218 INCORPORATED, a Delaware New Response Date: Sep tember 28, 2012corporation; SMITH FOUR, INC. dlb/a19 Archstone-Smith Four , Inc., a Delaware Dept: 307corporation; and SMITH TWO, INC. dlb /a Judge: Hon . William F. Highbe rge r20 Archstone-Smith Two, Inc., a Delawarecorporation; and Does through 100,21 inclusive,22 Defendants.23242526
LEGAL_US _W 728651912
STIP TO EXTEND DEFENDANTS TIME TO RESPOND TO FIRST MENDED COMPLAINTEXHIBIT 2Page 185
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PA UL HASTINGS LLPHOWARD M. PRIVEflE (SB 137216)NICHOLAS J. BEGAKIS (SB 253588)BETH MUELLER(SB278283)515 South Flow er StreetTwenty-Fifth FloorLos Angeles, CA 90071-2228Telephone : (213) 683-6000Facsimile : (213) 627-0705Attorneys for DefendantsARCHSTONE BUILDERS INCORPO RATED;ARCHSTONE PROPERTY MANAGEMENT(CALIFO RNIA) INCORPORATED; SM ITH FOUR,INC.; and SMITH TWO, INC.
JENNIFER VAGLE, on behalf of herselfand all others sim ilarly situa ted ,Pla intiff,
ARCHSTONE BUILDERSINCORPORATED, a Delawareco rporation ; ARCHSTONE PROPERTYMANAGEMENT (CALIFORNIA)INCORPORATED, a Delawarecorporation; SMITH FOUR, INC. dlb/aArchstone-Smith Four, Inc ., a Delawareco rpo rat ion; and SMITH TWO, INC. d/b/aArchstone-Smith Two, inc. , a Delawareco rporatio n; and Does through 100,inclusive,
Defendants.
CASE NO. BC48093 STIPULATION TO EXTENDDEFENDANTS TIME TO RESPOJD TOFIRST AMENDED COMPLAINT;
Dept: 307Judge: Hon . William F. Highberge r
28LEGAL US W 72865191,2
ep 2013:54PM
SUPERIOR COURT OF THE STATE OF CALWORNIACOUNTY OF LOS ANGELES
23456789
101112131415161718192021222324252627
vs.[PROPOSED] ORDER THEREON
Orig. Response Date:New Response Date: September 26, 2012September 28, 2012
STIP TO EXTEND DEFENDANTS TIME TO RESPOND TO FlRST AMENDED COMPL INTEXHIBIT 2Page 186
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STIPULATION2 Defendants Archstone Build ers Incorporated, Archs tone Property Management3 (California) Inco rpo rated, Smith Four, Inc., and Smith Two, Inc. (co llectively , Defendan ts) and4 plaintiff Jennifer Vagle (Plaintiff), acting through their respect ive counsel, hereby stipulate and5 agree to the following:6 WHEREAS, on August 8, 2012 the Court sustained Defendants Demurrers with7 leave to amend and granted Defendants Motion to Strike with leave to amend;8 WHEREAS, Plaintiff fi led a First Amended Complaint (FAC) on August22,9 2012;
10 WHEREAS, Defendan ts response to the FAC is curren tly due on Sep tember 26,11 2012;12 WHEREAS, Defendants Motion to Quash Notices of Deposition and For A13 Protective Order Staying Discove ry, Plaintiffs Motion to Compel Deposition Testimony ; and14 Defendants Motion for Sanctions are fully briefed and se t for hea ring on Sep tember 26, 2012, at15 9:00a.m.;16 WHEREAS, Defendants have requested a brief extension of tim e to respond to the17 FAC following the hearing on September 26, 2012;18 WHEREAS, Plaintiff has ag reed to grant a two-day extension of time to respond19 to the FAC, through and including Sep tember 28 , 2012;20 /7/21 /1/22 /7/23 /7/24 /7/25 /1/26 III27 /7/28
LEGAL US W 72865191.2STIP TO EXTEND DEFENDANTS TIME TO RESPOND TO FIRST AMENDED COMPLAINT
EXHIBIT 2Page 187
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WHEREFORE, IT IS HEREBY STIPULATED AND AGREED THAT, as to2 those Defendants who have been served, their time to answer, demur, move, or otherwise respond3 to the FAC shall be extended through and including September 28, 2012. Defendants are not4 waiving, and this Stipulation and Order shall no t prejudice, Defendants right to assert any and all5 arguments and defenses they may have with respect to the FAC and the alleged causes of action6 therein.7 DATED: September 25, 2012 PAUL HASTINGS LLP
NICHOLAS J. BEGAKISAttorneys for Defendants11 ARCHSTONE BUILDERS INCORPORATED;ARCHS TONE PROPERTY MANAGEMENT12 (CALIFORNIA) INCORPORATED; SMITH FOUR
13 INC.; and SMITH TWO, INC.14 DATED: September 25 , 2012 R. REX PARRIS LAW FIRM
By_________________________________Y SZETO18 Attorneys for Plainti19 20 2122
2324 V25 V262728
LEGAL_US_W 72865191.2 -2-STIP. TO EXTEND DEFENDANTS TIME TO RESPOND TO FIRST AMENDED COMPLAINT VEXHIBIT 2Page 188
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[PROPOSED1 ORDER2 The Cou rt having reviewed the Parties Stipulation to Extend Defendants Time to3 Respond to the First Amended Complaint , and good cause appearing therefore , IT IS HEREBY4 ORDERED THAT:5 As to those Defendants who have been served, their time to answer, demur, move,6 or otherw ise respond to the FAC shall be extended th rough and including September 28, 2012 .7 Defendants are no t waiving, and this Stipulation and Order sha ll no t prejud ice, Defendants right8 to assert any and all arguments and defenses they may have with respect to the FAC and the9 alleged causes of ac tion there in.
1011 IT IS SO ORDERED.1213 Dated : Honorable William F. Highberger141516171819202122232425262728
LEG AL _U S_W 72 8651912 _3_STIP TO EXTEND DEFENDANTS TIME TO RESPOND TO FIRST AMENDED COMPLAINT
EXHIBIT 2Page 189
Case 2:14-cv-03476-RGK-AJW Document 1-3 Filed 05/06/14 Page 43 of 124 Page ID#:191
8/12/2019 Vagle v Archstone ASN Warner Center paint carpet cleaning security deposits ASN emeryville equity residential.pdf
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PROOF OF SERVICE2 STATE OF CALIFORNIA ) ss:3 CITY OF LOS ANGELES AND COU11TY OFLOS ANGELES45 I am employed in the City of Los Angeles and County of Los Angeles, Stateof California. I am over the age of 18, and not a party to the within ac tion. My business6 ad