Velocity User Manual - Tanning-Bed-Parts.comtanning-bed-parts.com/documents/ETS Tan... · The Velocity HP1000 accepts 4 separate audio sources; salon stereo, DMX® salon music system,

Velocity User Manual29400-01A

Contents

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Safety Guidelines .....................................2

Pre-installation Planning ..........................4

Installation Inspection ..............................5

Accent Lighting ........................................5

Audio Connections ..................................6

Remote Connections ................................8

Operation ................................................11

Maintenance ............................................14

Operating Parameters ...............................19

User Settings ............................................20

Troubleshooting .......................................21

Maintenance Schedule.............................24

Warranty ..................................................25

Safety Guidelines

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Ultraviolet radiation. Follow instructions. Avoid overexposure. As with natural sunlight,overexposure can cause eye and skin injury and allergic reactions. Repeated exposure

may cause premature aging of the skin and skin cancer. WEAR PROTECTIVE EYEWEAR; FAILURE TOMAY RESULT IN SEVERE BURNS OR LONGTERM INJURY TO THE EYES. Medications or cosmetics mayincrease your sensitivity to the ultraviolet radiation. Consult physician before using sunlamp if you are usingmedications or have a history of skin problems or believe yourself especially sensitive to sunlight. If you do not tan in thesun, you are unlikely to tan from the use of this product. Children, the elderly, or fair skinned people who always burn easilyand either never tan or tan minimally should not use this equipment.

To use, lie down on contoured acrylic. Keep your body, including arms and legs, in contact with the contoured acrylicsurface as shown. Use of other positions may result in overexposure. Do not use without protective panels in place.Untanned persons should not tan on consecutive days during their first week of tanning. Never tanmore than once a day. Tanning normally appears after the first few sessions and max-imizes after approximately four weeks. Tan once or twice per week thereafterto maintain appearance. Persons already having a base tan may beginat advanced levels corresponding to the extent of their base tan.

WARNING: • Read the instructions booklet before using this sunlamp product. • All persons in the room should wearprotective eyewear when lamps are on. Recommended eyewear: provided eyeshields or equivalent eyewear as definedunder 21 CFR 1040.20. Other types of eyewear may not provide adequate protection. Failure to use protective eyewearmay result in severe burns or other eye injury. If discomfort develops, discontinue use and consult a physician.

THE FOLLOWING LAMPS HAVE BEEN CERTIFIED FOR USE IN THE VELOCITY:Heraeus OH N 70/120 EF

Heraeus OH 50/100 EF

Heraeus VARIUS 80010517

THIS EQUIPMENT MUST BE EARTH GROUNDED.

This product conforms with performance standards for sun lamp products under 21 CFR PART 1040.20and ANSI/UL Standard 482. Certified to CAN/CSA Standard C22.2 NO. 224.

DANGER

RECOMMENDED EXPOSURE TIMES IN MINUTESLevel 1/Week 1 Level 2 Level 3 Level 4 Level 5

Skin Type: 1st-3rd sessions Maximum

I Sensitive (Burns easily and severely and does not tan) NOT RECOMMENDEDII Light (Burns easily and severely and tans minimally) 3 6 9 12 15

III Normal (Burns moderately and tans average) 4 7 11 15 15

IV Dark (Burns minimally, tans easily and above average) 5 9 13 15 15

MAXIMUM EXPOSURE TIME IS 15 MINUTES

DISCONNECT POWER BEFORE ATTEMPTING TO CLEAN, RELAMP, OR ENGAGE IN THE MAINTENANCE OF THIS PRODUCT.

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Safety Guidelines

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Rayonnement ultraviolet. Veuillez suivre les instructions. Évitez une exposition ex-cessive. Tout comme pour les rayons du soleil, une exposition excessive peut causer

des blessures aux yeux et à la peau et provoquer des réactions allergiques. Une exposition répétée peutcauser le vieillissement prématuré de la peau et provoquer le cancer de la peau. PORTEZ DES LUNETTESPROTECTRICES: LE NON-RESPECT DE CETTE CONSIGNE DE SÉCURITÉ PEUT ENTRAÎNER DEGRAVES BRÛLURES OU DES LÉSIONS OCULAIRES À LONG TERME. Les médicaments ou les produits cosmétiquespeuvent augmenter votre sensibilité au rayonnement ultraviolet. Consultez un médecin avant d’utiliser la lampe solaire sivous prenez des médicaments, si vous souffrez d’une maladie cutanée ou si vous croyez être particulièrement sensibleaux rayons du soleil. Si vous ne bronzez pas au soleil, il est peu probable que vous bronzerez sous une lampe solaire.Les enfants, les personnes âgées et les personnes qui ont une peau claire qui brûle facilement, ne bronze jamais ou alorstrès peu, ne devraient pas utiliser cette lampe.

Pour la mise en fonction, étendez-vous sur la surface tracée en acrylique. Maintenez votre corps y compris bras etjambes en contact avec le périmètre tracé, comme sur le dessin. L’utilisation en d’autres positions peut conduire à unesurexposition. Ne pas utiliser sans avoir mis en place les panneaux de protection. La première semaine de bronzage,les personnes qui n’ont pas un hâle initial ne doivent pas se faire bronzer tous les jours. Ne vousfaites jamais bronzer plus d’une fois par jour. Le bronzage commence normalementà apparaître après les premières séances : il atteint son apogée au boutd’environ quatre semaines. Les personnes qui ont déjà un teint hâlépeuvent commencer à des niveaux plus élevés, selon l’importance deleur hâle initial.

AVERTISSEMENT : • Lisez le livret d’instructions avant d’utiliser cette lampe solaire. • Les autres personnes présentesdans la pièce doivent aussi porter des lunettes protectrices lorsque les lampes sont allumées. Coquilles de protectionpour les yeux recommandées: Les coquilles de protection fournies ou l’équivalent, tel que le stipule le document 21CFR 1040.20. Les autres types de lunettes protectrices peuvent ne pas assurer une protection adéquate. Utilisé sanslunettes protectrices, ce produit peut causer des brûlures ou lésions oculaires graves. Si vous souffrez d’un malaise,arrêtez l’utilisation et consultez un médecin.

SEULES LES LAMPES SUIVANTES ONT ÉTÉ HOMOLOGUÉES POUR CET ÉQUIPEMENT :Heraeus OH N 70/120 EF

Heraeus OH 50/100 EF

Heraeus VARIUS 80010517

Cet équipement doit être mis à la terre.Ce produit est conforme aux normes de rendement pour les lampes solaires dans le documents 21 CFR, partie 1040.20 , ANSI/UL 482 , CAN/CSA C22.2 N° 224.

DANGER

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Débrancher l’alimentation électrique avant de nettoyer l’appareil , d’en faire l’entretien ou de changer les lampes.

TEMPS D’EXPOSITION RECOMMANDÉ EN MINUTESÉlevé 1/Sem. 1 Élevé 2 Élevé 3 Élevé 4 Élevé 5

Types de peau: 1ere

-3e Maximal

I sensible (brûle facilement et ne bronze pas) NON RECOMMANDÉII claire (brûle facilement et bronze très peu) 3 6 9 12 15

III normale (brûle et bronze de façon modérée) 4 7 11 15 15

IV foncée (brûle très peu, bronze plus facilement que la moyenne) 5 9 13 15 15

LE TEMPS D’EXPOSITION MAXIMAL EST DE 15 MINUTES

Pre-installation Planning

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Due to the size of the Velocity HP1000 andcomplexity of the setup process, trainedinstallation professionals will install the unit.However, you are responsible for preparing thefacility for this tanning bed.

This tanning bed runs on 220VAC service. Aprofessional electrician is recommended forelectrical installation. This unit requires aminimum 80A circuit breaker on a 3-phase line(3 wire plus ground). Alternatively, it requires aminimum 150A circuit breaker on a singlephase line (2 wire plus ground). Refer to thediagram below for wiring placement.

Heated exhaust air exits the unit at the foot end.Attach a 12” duct to the exhaust stack and routethe exhaust air out of the building. See diagrambelow.

WARNINGShock hazard.Disconnect power beforeservicing.

Air from the room is used to cool thesunbed. Maximum ambient roomtemperature should be 80°F. Placeyour sunbed no closer than 6” fromany wall. Make sure nothing ob-structs the airflow into or out of thefan openings. A poorly ventilatedroom may cause the unit to becomehot and cause discomfort to theuser.

CAUTION

Use of a voltage source above 230VAC may prevent proper operation ofthe sunbed and could cause damageand void the warranty.

CAUTION

EXHAUST

POWER IN(on back)

AUDIO IN

REMOTE FOOT ENDBACK OF UNIT SHOWN

To avoid personal injury do notexceed 300 lbs (136 kg) on the bodyacrylic and frame. Excessive weightmay cause the frame to break andfall.

WARNING

-IMPORTANT-You must vent exhaustair out of the room.Use 12” ducting.

Installation Inspection

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Once the unit is installed, be sure to inspect itfor any physical damages; scratches, dents, etc.Report any damages immediately to theinstallation crew or an ETS ServiceRepresentative at 1-800-449-3605.

Record the serial number of the unit in the spaceprovided on the warranty page at the back of thismanual. This information will be requiredwhenever you contact an ETS ServiceRepresentative.

Keep this manual in a safe place for easyreference.

Accent Lighting

The Velocity HP1000 exhibits many excitingappearance features. When the unit sits idle, thefront and back top columns, and the front of thebottom column, illuminate to showcase thegraphic panels. The contoured acrylic also glowswith a soft blue to make it appear more inviting.During a tanning session these accent lightingfeatures turn off to put the focus of energy intothe tanning lamps.

You will also notice the control panel glows todirect the user. The ring around the Start buttonblinks green. Once a session starts, the Stopbutton glows red to indicate how to shut the unitdown. The other buttons glow blue.

Turning the Accent Lighting Off

If you wish to turn the accent lighting off at theend of the day to conserve energy, simply pressand hold the Shoulder Off button (seeOperation) for a few seconds. The lighting forthe graphic panels and acrylic LEDs will turn off.Press the Shoulder Off button again to turn thelighting back on.

NOTE: If you notice any of the accent lightsflickering it may lead to the display showing anError 9 - “current sensed when unit is idle”.Flickering lights may be a result of a bad lamp orimproper lamp installation. Please contact aservice representative at 1-800-449-3605 if youhave any questions.

Audio Connections

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The Velocity HP1000 accepts 4 separate audiosources; salon stereo, DMX® salon musicsystem, FM radio and Personal Music Input.Volume control is conveniently located on thetimer control panel (see Operation).

Near the power cord, on the back, bottom of theunit, is the audio input panel. Each input isclearly labelled according to the type of source.

FM - Built into the audio board inside thetanning bed is an FM tuner. The bed allowsreception of 5 user defined preset stations. Youcan set them to whatever radio stations youprefer to avoid tanners from tuning toundesirable music during their session. You mustconnect the included FM antenna before startingthe setup to receive area radio stations.

To set the 5 presets:1. press and hold the Stop button on the control

panel for 5 seconds. The screen will ask ifyou want to enter the service screens. PressStart to indicate Yes.

2. Press the Select button repeatedly until thescreen reads “Current Station: xxx.x”.

3. Use the tune up and tune down buttons toselect a radio station.

4. To save a station into the presets, press anyone of the fan up, face up, source, volumeup and volume down buttons, one for eachof the five preset stations.

5. Press Stop to exit setup mode.

Speaker Level Input and Line Level Input - Theunit allows connection of an audio source intohigh-level, also known as Speaker Level, springconnectors, or Line Level RCA input jacks. This isideal if you use a stereo source inside the tanningroom, such as a stereo receiver or CD player.Connect the output from a stereo source(receiver, CD player, “boombox”, etc.) to eitherof these inputs. Whenever possible, use the LineLevel RCA input jacks as this will eliminateproblems with volume.

If you connect the stereo through the Line LevelInput, setup is complete. If using the SpeakerLevel Input, adjust the volume on the sourceunit. Once a pleasant volume level is reached,use only the timer keypad to adjust it in thefuture.

DMX® Salon Music Service - Refer to your DMXinstructions to connect to the bed. The tanningbed designers worked closely with DMXpersonnel to incorporate full music control intothe Velocity HP1000. Once connected you canchange the music channels directly from thetanning bed control panel (see Operation).

Audio Connections

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Personal Music Input - At the head end of thebed, right below the control panel, is thePersonal Music Input (PMI) which allowsconnection of portable music devices, such asMP3 players, iPod® devices and cell phoneswith MP3 capability. There is even a small cubbyto hold the music players. Included with yourbed are three patch cables to connect differentdevices to the PMI. Instructions are includedwith the patch cables to describe which oneworks for each device.

Next to the PMI is a 3.5mm (1/8”) headphonejack if the tanner prefers to listen to musicthrough headphones. All music sources will playthrough the headphone jack. Once a set ofheadphones is connected the tanning bedspeakers turn off.

Remote Connections

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Scenario 1 - T-Max® Manager Series with Complete WirelessConnect one AP-900 (with Power Injector) to theManager and one AP-900 to each of the tanning beds.Install as many units as you like with this configura-tion. Units that do not communicate with T-Max willneed an AP-900 with Power Injector and an additional3A to operate. If you have an older T-Max® Managerthat doesn’t support auto addressing, set the address ofeach sunbed manually as described in Setting the ad-dress manually. You can place your bed at any loca-tion in the series.

REMOTE PORTS

WIREDREMOTE

PORTS (RJ-22)

WIRELESSREMOTE

PORT (RJ-11)

Auto Addressing with T-Max®Your T-Max® Manager manual will explain howto get into auto address mode. Once autoaddress has been activated, your sunbed displaywill show “Auto Address Mode”. Wait 10seconds for the system to communicate properlyand press the START button to accept theaddress.

Remote System Hook-up ScenariosFollow the diagrams on the following pages tosee the many different scenarios for hooking upyour salon.

CAUTIONThe remote connection is not designed to supplyor accept high voltage, nor can it provide powerto an external timer. The sunbed’s remote inter-face circuitry operates on 5 volts, attempting toconnect it to any higher voltages will damage thesunbed as well as void your warranty.

Your tanning bed incorporates advancedcircuitry allowing it to connect andcommunicate with most remote control systems.If a remote system is to be used, first determinewhether the remote system is a T-Max® Systemor a standard remote system operating with acontrol relay. Follow the appropriate instructionsfor your system type.

T-Max® ProductsThe T-Max® remote systems offer the ultimate insunbed control, while allowing the tanner easystraightforward operation. Your sunbed isconfigured to directly connect to this system,including the new wireless remote system. Thecircuitry inside your sunbed eliminates the needfor the T-Max® 1A or 3A when connecting tothe T-Max® Manager series. Your sunbedsupports the auto addressing feature of the latestT-Max® Manager models and many others tooptimize the user experience. See OperatingParameters in this manual for descriptions ofthese parameters and how they function.

T-Max® Wireless Remote System The T-Max® AP-900 eliminates wires in yoursalon, allowing easy setup without hiring anelectrician to run wires. It also protects yourinvestment from damage by isolating each unitfrom one another. Your sunbed arrives “wirelessready”, which means it connects directly to theT-Max® wireless system. Older tanning beds,and T-Max® managers, also utilize this systembut require a T-Max “Power Injector” (PI) toprovide the needed power to the wireless unit.

Go straight to the source with all your T-Max®brand remote questions: (417) 272-0761

Remote Connections

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Scenario 3 - T-Max® Manager Series withWireless comboConnect one AP-900 (with Power Injector) to theManager and one AP-900 to a wireless ready tan-ning unit. The rest of the salon may be “daisy-chained” together and connected to the wirelessequipped tanning unit, eliminating the need to wirethe Manager to the tanning equipment.

Scenario 2 - T-Max 3A with WirelessIn single sunbed installations, the T-Max® 1A and 3Acan offer the same control as the T-Max® Manager,eliminating the need for a Manager. If you’re using a1A in this manner, it must have a chip labelled “mas-ter” installed on its circuit board. The remote controlbypass plug must not be used in this configuration.The 3A may be used as a “master” with no modifica-tion.

After you have set the T-Max® 1A’s, or 3A’s, addressto “0” (refer to your T-Max® user’s guide) and thesunbed’s address to “1”, simply connect one AP-900(with Power Injector) to the T-Max® 3A and one AP-900 to the sunbed.

NOTE: A T-Max® 1A with a“master” chip can be substituted

for a 3A.

Scenario 4 - T-Max® Manager Series with Wirelesscombo 2Wireless can be easily added to an existing salon alreadyutilizing T-Max®. Connect one AP-900 (with Power Injec-tor to the Manager and one AP-900 to each wireless readytanning unit. The rest of the salon may be “daisy-chained”together and connected to the Manager.

Scenario 5 - T-Max® Manager Series with wiresThis system is ideal for multiple sunbed installations.Simply connect the RJ-22 modular cable(s), describedin the T-Max® Manager manual, into the remote port(s)located on the back of your sunbed and follow the in-structions that came with your remote system. If youhave an older T-Max® Manager that does not supportauto addressing, set the address of each unit manuallyas described in Setting the address manually. You canplace your sunbed at any location in the series.

Remote Connections

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Setting the address manuallyBefore connecting your sunbed to the T-Max®Manager or T-Max® 1A or 3A, the address ofyour bed must first be set. Set the address manu-ally as described below.

Setting the Address 1. Make sure the sunbed is displaying the

“Velocity HP1000” screen.2. Press and hold the Stop button for 5 sec-

onds. The screen will change and ask if youwant to enter the service screen.

3. Press Start to enter setup. The next screenwill display the sunbed address.

4. If you are using a T-Max® 1A or 3A as a“master” remote, the address of the boothmust be set to “1”. If you are using a T-Max®Manager each sunbed must be assigned adifferent address. To adjust the address,press the volume up arrow button to countup until the desired number is achieved.Press the volume down arrow button tocount down to the desired number.

5. Press the Stop button to return to the nor-mal display mode.

Scenario 7 - Non T-Max® Remote Systemwired to unitMost non-T-Max® remote systems control the unitby the use of a relay. The relay operates the unit byconnecting and disconnecting a pair of wires lead-ing from the unit. Refer to the user’s manual pro-vided with your remote system to determine if itoperates in this way. The unit will begin a full sessionwhen the remote is activated. To connect your boothto this type of system a remote interface kit is re-quired. Contact your place of purchase to obtain thekit. Follow the instructions provided with the kit andfrom the remote’s manual to make the necessaryconnections.

CAUTIONThe remote connection is not de-signed to supply or accept high volt-age, nor can it provide power to anexternal timer. The booth’s remote in-terface circuitry operates on 5 volts,attempting to connect it to any highervoltages will damage the unit as wellas void your warranty.

Scenario 6 - Single Sunbed wired to T-Max® 3AIn single sunbed installations, the T-Max® 1A and 3Acan offer the same control as the T-Max® Manager,eliminating the need for a Manager. If you’re using a1A in this manner, it must have a chip labelled “mas-ter” installed on its circuit board. The remote controlbypass plug must not be used in this configuration.The 3A may be used as a “master” with no modifica-tion.

NOTE: A T-Max® 1A with a“master” chip can be substituted

for a 3A.

After you have set the T-Max® 1A’s, or 3A’s, addressto “0” (refer to your T-Max® user’s guide) and thesunbed’s address to “1”, simply connect the RJ-22modular cables, described in the T-Max® user’sguide, directly into either of the smaller ports locatedon the back of the sunbed and either port on the backof the T-Max® 1A or 3A.

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OperationBefore You Tan

Please note the following warnings andprecautions before using your tanning bed.

• Your skin should be free of cosmetics,tanning oils, or other body lotions prior totanning except for those specifically madefor use with tanning devices. However, donot remove natural body oils by bathing orshowering immediately before tanning.

• Your hair should be free of gels, mousses,sprays, or other hair products prior totanning. These products can cause damage tothe sunbed acrylic. As an alternative, ashower cap or towel can be worn to keeptreated hair away from the sunbed surfaces.

• This unit intended for individual use. Onlyone pair of eyewear is included.

Exposure Times

Follow the guidelines for skin type and exposuretimes as shown in the table below. Untannedpersons should not tan on consecutive daysduring their first week of tanning. Never tanmore than once a day. Tanning normallyappears after the first few sessions andmaximizes after approximately four weeks. Tanonce or twice per week thereafter to maintainappearance. Persons already having a base tanmay begin at advanced levels corresponding tothe extent of their base tan.

Tanning Position

For best results, follow all directions carefully.To obtain a uniform tan, lie down on thecontoured acrylic, keeping your body, includingarms and legs, in contact with the acrylicsurface. Use of other positions may result inoverexposure.

DANGERSome medication may increase yoursensitivity to ultraviolet light. It isrecommended that you consult aphysician before using this equipment iftaking any medication or if you suspectthat your skin might be especiallysensitive to sunlight.

DANGERShock hazard.Do not operate this device nearwater or while you are wet.

RECOMMENDED EXPOSURE TIMES IN MINUTESLevel 1/Week 1 Level 2 Level 3 Level 4 Level 5

Skin Type: 1st-3rd sessions Maximum

I Sensitive (Burns easily and severely and does not tan) NOT RECOMMENDEDII Light (Burns easily and severely and tans minimally) 3 6 9 12 15

III Normal (Burns moderately and tans average) 4 7 11 15 15

IV Dark (Burns minimally, tans easily and above average) 5 9 13 15 15

MAXIMUM EXPOSURE TIME IS 15 MINUTES

Operation

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A start button - Turns bed on. Timer displayshows remaining time.

B Timer display - Displays session status.C stop button - Interrupts tanning session.D Fan control - Press up or down to control

the speed of the body fan.E Face tanner control - Press up or down to

control intensity of face tanners.F Source button - Controls audio source.

(Salon Stereo, DMX®, FM stereo, Per-sonal Music Input)

G Select Button - Controls DMX® input.H Volume control - Press up or down to con-

trol music volume.I Shoulder tanner control - Turns shoulder

tanners on and off.J Tune control - Press up or down to select

FM stereo presets (in FM source only).

A C

B

D

IE G J

H

F

Shoulder tanner status

Face tanner status

Body fan status

Music volume status

(Operation as a stand-alone unit or connected to a re-mote system using a control relay. If using T-Max® seenext page.)

Step 1 Lay on acrylic surface, face up.

Step 2 Press the “start” button (A) to begin thetanning session. The unit will turn onand the timer display (B) will show theremaining time. If a lesser time is de-sired, press the “start” button repeat-edly until the desired time is displayed.

Step 3 When the timer reaches “0.00” thelamps will turn off. If you wish to stopyour session before time expires, sim-ply press the “stop” button (C).

Step 4 Exit the tanning unit. The cooling fanswill run for a period of time after thelamps shut off to aid in cooling the unit.

WARNINGAlways wear protective eyewear when unit is on.Failure to may result in severe burns orlongterm injury to the eyes.

Operation

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(Operation while connected to a T-Max® remote system.If using other remotes or no remote system, see previouspage.)

Step 1 Lay on acrylic surface, face up.

Step 2 Put on your safety goggles.

Step 3 Assuming the remote system has beenset to allow a pre-tanning delay time,the timer display will read “Press startwhen ready:” and the remaining delaytime. Press the START button or waituntil the delay time has expired tobegin the tanning session. The unit willturn on and the timer will begin tocount down.

Step 4 When the timer reaches “0.00” thelamps will turn off. If you wish to stopyour session before time expires, sim-ply press the “stop” button (C).

Step 5 Exit the tanning unit. The cooling fanswill run for a period of time after thelamps shut off to aid in cooling the unit.The timer will indicate a reminder toclean the sunbed. After the sunbed iscleaned, press the START button andthe display will return to the “wel-come” screen.

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MaintenanceCleaning After Use

Clean and disinfect your tanning bed’s acrylicsurfaces after each use. Use a non-abrasivedisinfectant cleaner that does not containammonia or ammonia derivatives. Ammoniamay damage the acrylic shield. Spray the acryliclightly with disinfectant and wipe dry with aclean soft cloth. We recommend AustralianGold® pH Neutral Disinfectant Cleaner.

Thorough Periodic Cleaning

IntroductionThe cooling fans draw air through the bed andover time will cause a dust buildup on the lampsand reflectors. This will reduce the tanningeffectiveness of the bed. When a dust buildup isobserved, it is necessary to thoroughly clean theinside of the unit.

Cleaning the Velocity HP1000Step 1 Open the acrylic shields and blue

glass panels as described on the nextfew pages.

Step 2 With a soft cloth, clean each lamp.Step 3 Clean both sides of the acrylic shields

with a non-ammonia disinfectantcleaner.

Step 4 Wipe the reflectors and each piece ofblue glass with a clean damp cloth.

Step 5 Close the blue glass panels and acrylicshields.

Step 6 Clean or replace the air filters in thehead end of the unit.

WARNINGShock hazard.Disconnect power before removingany protective covers.

Mechanical Inspection

Your tanning bed has been built for years ofservice. To ensure trouble-free operationthroughout its life, inspect the unit’s mechanicalintegrity every 400-500 hours of use.

• Inspect the unit’s fasteners verifying that allare firmly in place.

• Inspect the AC power cord and itsconnections.

• Inspect the acrylic. Broken, cracked orbadly scratched acrylics should beimmediately replaced.

• Inspect the body acrylic frame. If the frameshows any signs of stress it must bereplaced immediately. Pay particularattention to the welded areas.

Hour Counter - Time based tasks

The Velocity HP1000 has an easy to use hourcounter programmed into the timing circuits. Itshows the number of hours the unit has been inoperation (tanning time).

To access the hour counter, press and hold theStop button for approximately 5 seconds untilthe screen changes. Press the Start button toenter the service screen. The first screen you willsee is the bed address. Press the Select button toadvance to the bed hours screen.

Below are important maintenance items thatmust be performed at certain times to ensureproper operation of your tanning bed. The nextfew pages explain how to perform these tasks.

Every 200 hours - Clean air filters

300-500 hours - Change lamps

400-500 hours - Mechanical inspection

1000-1500 hours - Change column acrylics

Maintenance

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Main LampsInside the three columns are 18 high pressurelamps. These lamps have an average life of 300-500 hours of effective tanning use. Tanning willbe decreased after that time even if the lampscontinue to light.

To change lamps, each column acrylic is held inplace by two thumb screws (see below).Unscrew these screws and the acrylic will swingopen.

DANGERUnfiltered light from face tanner cancause severe burns.Never turn sunbed on while facetanner is disassembled or whenglass filters are removed. Immediately discontinue use of thisequipment if face tanner glass isbroken or any unfiltered light can beseen escaping face tanner assembly.

The protective blue glass panels are held shut bytwo screws each (see below). Unscrew thesescrews and the blue glass panel will hinge open,revealing the high pressure lamps. It isunnecessary to remove the blue glass panels forany reason. Simply wipe them with a clean,damp cloth if they get dirty.

The lamps simply press into their sockets. Pull alamp from its socket and replace in a similarfashion. Be careful not to touch the lamp glasswith your fingers. Finger oils may greatly reducethe life of the lamp. Use a clean towel or gloveswhen handling high-pressure lamps.

Secure the blue glass panel and the acryliccolumn before use by reversing the abovedirections.

SCREW

Maintenance

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Shoulder Tanner LampsThe shoulder tanner lamps, in the head end ofthe unit, are behind a protective acrylic panel.The panel is secured in place by two screws.Remove these screws and then remove the otherthree screws securing the honeycomb panel.

Removing the panels reveals the wiring panel,see below. Remove the thumbscrews from themetal panel and carefully pull the panel off tosee the wiring.

THUMBSCREWS

Follow the two grey wires from each shouldertanner lamp and disconnect them. One simplypulls off of a terminal block. The other connectsto the ignitor with a screw-down terminal.

Once the wires are disconnected, press the metalclips holding the lamp to remove the entire lamphousing.

Reverse the above directions to reinstall newlamps. Be sure to check all wire connections.

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MaintenanceAccent Lamps

On the front and back top lamp columns, andthe front of the bottom lamp column, are twofluorescent lamps which illuminate the graphicpanels. Replace these lamps as needed asdescribed below.

Bottom panel - The bottom graphic panel is heldin place by two quarter-turn latches, one on eachend (see right). Using the supplied Allen (hex)wrench, turn the latches 90 to unlock.

Now simply lift the panel from the channel it sitsin. Be careful not to scratch the graphic panel orthe Y-towers.

Replace the panel by sitting it in the channel onthe footboard, sitting it back against the stopsand locking it in place.

Top graphic tubes - The top graphic tubes simplysit in channels at the front and back of eachgraphic. They are held in place by gravity.Carefully lift the acrylic tube from the lampcolumn and place aside. Next is the graphic,which is the middle layer, and a backing acrylic.Both of these pieces are thin and need to behandled carefully to avoid creases.

Replace the graphic tubes by reversing the abovedirections. Pay special attention to keeping thegraphic and acrylics clean as dust and debris willshow when the graphic is lit.

CHANNEL LATCH

Replacing accent lamps - After opening theacrylic, grasp a lamp at one end and at the mid-dle and turn the lamp one quarter turn. Gentlyremove the lamp from its holders.

Reinstall the lamp by inserting the pins locatedon the ends of the lamp into the slots on top ofthe lamp holders and turn the lamp a quarterturn. It should click in place.

This unit is equipped with electronic lampstarters.They last longer than traditional “glowtube” starters, light the lamps quicker, and re-duce blackening on the ends of the lamps. It isno longer necessary to change lamp starterswhen changing lamps. As long as they functionnormally, meaning its lamp fires quickly andconsistently, there is no need to change starters.

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Air Filter CleaningThe cooling fans draw air through the unit. Tominimize debris on the blue glass and inside ofthe acrylics, air filters are installed in the headend of the unit.

Three doors on the end of the unit hold thefilters. Simply unscrew the thumbscrews and thedoor will open. The filters lift out and may becleaned with a vacuum, or mild soap and waterif really dirty, then reused.

IMPORTANT: Behind the filter is a small switch.After cleaning the filters, flip the switch to theopposite position to reset the filter hour log inthe timer.

Replace the filter if it shows signs ofdeterioration.

THUMBSCREW

FILTERSWITCH

Maintenance

Operating Parameters

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Parameter Function Default

1 Unit Address (1-104) 1

2 Beep Mode (adjusts loudness of beeps) - 0-3 1

3 Session Delay (minutes) 1

5 Session Count (adjustable)

6 Lamp Hours (adjustable)

7 Bed Hours (not adjustable)

8 Manual Sessions (counts sessions in “stand-alone” mode)

9 Clean Bed Indicator - 0 = off, 1 = on 1

10 Manual Lockout (disable stand-alone mode) - 0 = off, 1 = on 0

13 After Session Cool-down (minutes) - 3 min. - 10 max. 5

14 Change Filter Hours - 0 min. - 500 max. 200

15 Master Session Count (not adjustable)

16 Max. Volume - 0 min. - 9 max. 9

17 Allow User to Decrease Time - 0 = off, 1 = on 1

18 Default Session Volume (during session) - 0 min. - 9 max. 3

19 Lockout “Stand-Alone” Sessions - 0 = off, 1 = on 0

20 Enable LED effect - 0 = off, 1 = on 1

30 Audio Source at Unit Idle (1 = FM, 2 = Aux, 3 = PMI, 4 = DMX® 1

31 Enable FM - 0 = off, 1 - 28 max volume setting 5

32 Enable Auxiliary Audio Input - 0 = off, 1-28 max volume setting 3

33 Enable Personal Music Input - 0 = off, 1 - 28 max volume setting 2

34 Enable DMX Input - 0 = off, 1 -28 max volume setting 1

42 Key Beep Enable (beep every time a key is pressed) - 0 = off, 1 = on 1

43 End of Session Beep - 0 = off, 1 = on 1

Below is an extended list of parameters whichmay be adjusted or viewed using the T-Max®Manager. Refer to your T-Max manual for com-plete instructions on how to view and adjustparameters.

User Settings

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Bed Address: #

+ = Volume UP - = Volume DownExit = Stop Next = Select

Enter Service Screen?START = Yes STOP = No

To enter the setup (Service) screen, hold the Stopbutton for approximately 5 seconds. The displayscreen will change to the following:

Press the Start button to enter the setup mode.

At any time while in the setup mode you cansimply press Stop to exit and return to normaloperating mode.

The first screen in setup mode is shown below.You can manually set the address of the bed withthe Volume Up and Down keys.

Press the Select button for the next screen.

The Bed Hours are not changeable. This screen isfor information only.

Lamp Hours shows you how many hours the unithas been in use since you last cleared thisnumber. Clear these hours each time you changelamps to keep track of lamp hours.

Idle Volume is the audio volume when the bed isnot in use. Use the Volume Up and Downbuttons to set.

Max Volume allows you to set the maximumvolume of the audio if full volume is too high foryour salon.

Current Station is the default FM radio stationwhen the bed is idle (if FM is enabled). Followthe instructions on the Audio Connections pageto set the station presets.

Use the Tune Up and Down buttons to changethe station

The last screen shows the last 10 error messagesthe bed has displayed. It shows the error number,the number of hours on the bed when itoccurred, the memory location (0-9) and theerror message.

Press the Volume Up and Down buttons to scrollthrough the messages.

Bed Hours: #

Exit = Stop Next = Select

Lamp Hours: #

To CLEAR PRESS: VOL DNExit = Stop Next = Select

Idle Volume: 1


Max Volume: 9


Current Station: 89.5

Exit = Stop Next = Select

Error 0 @ 00000 Hours -0Error message here

Troubleshooting

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Problem SolutionSunbed not tanning

Lamps fail to light and timerdisplay is blank

One or more lamps fail tolight

Bed getting too hot

The face tanners will not turnon

Bed is off but body fans arestill running

I forgot what address I set mysunbed to (parameter 1)

Timer display changes to in-dicate a tanning time after thetimer button is pressed butlamps do not come on

My bed is connected to the T-Max® Manager remote sys-tem and when the delay timehas expired the timer displaystarts counting down but thebed lights do not come on

My bed won’t work with theT-Max® Manager remote sys-tem

1. Clean bed, see Thorough Periodic Cleaning.2. Ensure supply voltage is between 208 and 230V AC.3. Replace lamps if lamp hours are greater than 500hrs.4. Replace acrylics.

1. Make sure the unit is connected to a power source.2. Check source of AC power. Reset circuit breaker or re-

place fuse.

1. Check that lamp is installed correctly.2. Switch unlit lamp with a lamp that lights, if new lamp

lights and old lamp still does not, replace old lamp.

2. Ambient temperature of salon room must be below80° at all times.

3. Check air filters. Clean if dirty.4. Input voltage, with unit running, must be less than

230VAC.

1. Face tanners will not relight for 60 seconds afterbeing shut off.

2. Replace face tanner lamp.

After cleaning the bed after a session, be sure to press theStart button to clear the “Clean Bed” indicator.

By holding the body fan down button for 3 seconds thetimer display will briefly display four numbers; the displayversion, the installed timer software version, the bed ad-dress and then a factory set timer code.

1. Bypass plug must be used when unit not connectedto remote system, see Remote Connections.

2. If remote is being used, other than T-Max® Manager,the external timer may not be activated.

3. See the instructions provided with the remote inter-face kit.

See the instructions provided with your remote system.

1. The sunbed must first be set to a unique address, seeRemote Connections.

2. The bypass or terminator plug should not be usedwhen connected the T-Max® remote system.

Cause1. Sunbed dirty2. Low voltage3. Lamps old4. Acrylics scratched

1. Power disconnected2. Circuit breaker tripped

1. Lamp loose2. Lamp burnt out

1. Salon too hot

3. Air filters clogged4. Voltage too high

1. Face tanners wereturned off

2. Lamp burnt out

“Clean Bed” indicator onscreen

1. Bypass plug is notinstalled

2. External timer notactivated

3. Remote wiring isincorrect

The auto start feature of theremote system is disabled

1. Bed address not set

2. Bypass plug installed

Troubleshooting

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Problem SolutionI frequently disconnect mysunbeds from the T-Max®chain and interrupt the rest ofthe units

Timer display continues toshow the “welcome” screenafter the timer button ispressed

My bed is connected to a T-Max® remote system but I amhaving trouble accessing pa-rameter 1

My bed, connected to a T-Max® Manager, did not dis-play a delay time but doesindicate:

the “welcome” screen

a tanning time and thelamps have come on

a tanning time but thelamps have not come on

When auto-addressing thefirst bed does not register anaddress

When using a T-Max® 1A mysunbed won’t function prop-erly

My salon suffers frequent,short power outages andclients complain about losingsession time

A T-Max® Inline 4-Pin Connector is available from ETSwhich connects the chain without a sunbed.

1. Set the remote system to send a session to the bed.See your T-Max® manual.

2. See Remote Connections.

Disconnect the remote plug(s) from the ports on the back ofthe bed, wait 90 seconds and try again.

1. Set the remote system to send a session to the bed.See your T-Max® manual.

2. See Remote Connections.

1. Set the delay time on your T-Max® Manager.2. Delay time has expired and session has begun.

Press the timer button to turn on lamps.

When using the auto address feature of the T-Max® Man-ager you must wait 10 seconds from the time you start theauto address function before addressing the first bed.

SunStar® Bypass plugs or terminator plugs may beneeded if the T-Max® 1A and the sunbed are over 100feet apart. Install the plugs in the open remote port in thesunbed and the T-Max® 1A.

If you have a T-Max® Manager, changing parameter 23from “0” to “1” will allow the tanning bed to rememberhow much time was left when power goes out and re-sume its session after power is restored. Consult your T-Max® Manager manual for information on settingparameters.

Cause

1. T-Max® Manager remotesystem has not yet beenset

2. Sunbed address is not setcorrectly

You have probablyattempted to connect yoursunbed to the remote systemalready

1. Remote device has notbeen set

2. Remote system notconnected

1. Delay time not set2. Delay has expired

Auto start function of T-Max® Manager has beenturned off

Bypass plugs may beneeded

Troubleshooting

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Problem SolutionDisplay shows Error 1

Display shows Error 2
















Replace broken filter glass immediately.



1. Check air filters and clean if necessary.2. Check for any obstructions in columns.



1. Check airflow sensors for damage or obstructions.2. Replace airflow sensor

Contact a servicer.

Contact a servicer

Contact a servicer

Press Stop button to clear. Contact service if problem persists

See “Air Filter Cleaning” in Maintenance.





1. Check air filters and clean if necessary.2. Allow bed to cool down before another use.

CauseBlue filter glass broken intop, front column (C)

Blue filter glass broken intop, back column (B)

Blue filter glass broken inbottom column (A)

Airflow insufficient in top,front column

Airflow insufficient in top,back column

Airflow insufficient inbottom column

Air flow sensor closedwhen it should be open

I/O board 1 sensed currentwhen bed was idle

I/O board 2 sensed currentwhen bed was idle

Unit off when it should beon

Internal comm. error

Filter switch needs to beflipped

Temperature too high intop, front column

Temperature too high intop, back column

Temperature too high inbottom column head-end

Temperature too high inbottom column foot-end

Temperature too high infront component tray

Maintenance Schedule

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WHENWhat to do After each use Monthly 300-500hrs 1000-1500hrs

A. Clean/Disinfect Acrylic Surfaces �

B. Clean Lamps* �

C. Clean Reflectors* �

D. Clean Exterior �

E. Check/Clean Filters* �

F. Change Lamps* �

H. Mechanical Inspection* �

I. Check Power Cords �

J. Change Column Acrylics* �

* See Maintenance

MAINTENANCE LOGWhat When What When What When

example B C D E 4/15/07

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Warranty

To obtain warranty service, contact your placeof purchase. Proof of purchase, including serialnumber, is required for verification. ContactETS, LLC only if you purchased your equipmentdirectly.

48 MONTH “GOLD MEDAL” WARRANTY

Your ETS Distributor (including ETS, LLC if purchased directly), through a manufacturer’s warranty, warrants yourtanning unit to be free of structural defects in material and workmanship, under normal use, for its lifetime. Your ETSDistributor will, at its discretion, repair any structural defect which materially affects the performance of the tanningunit, or replace the tanning unit.

For forty-eight (48) months following the purchase date of your tanning unit, your ETS Distributor will provide replace-ments for parts that prove to be defective in material or workmanship, with the following exceptions: gas springs, ballastsand electronic lamp starters are warranted against manufacturer’s defects for a period of one (1) year; “glow tube” lampstarters and cracked or broken endcaps are warranted against manufacturer’s defects for a period of ninety (90) days; flu-orescent lamps are warranted against manufacturer’s defects for a period of thirty (30) days; acrylics are warranted againstmanufacturer’s defects for a period of one (1) year (prorated) following the purchase date of your tanning unit. Shippingcharges will be covered during the first ninety (90) days following the purchase date.

Your ETS Distributor (including ETS, LLC if purchased directly), also extends to you a two (2) year parts warranty onall T-Max® remote system components. External voltage transformers (buck-boosters) are covered by a one (1) yearparts and labor warranty, provided you send back the defective transformer.

Labor costs associated with repair or replacement work covered by this warranty will be reimbursed for repair or replace-ment work required to be performed for a period of ninety (90) days following the shipping date of your tanning unit.Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages resulting from unautho-rized repairs or modifications are not covered by this warranty. Warranty coverage does not include cosmetic abnormal-ities such as scratches, nicks, dents, or other cosmetic changes that do not materially interfere with the function of thetanning unit.

THIS 48 MONTH “GOLD MEDAL” WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY OTHER WARRANTIES, EX-PRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR-TICULAR PURPOSE, WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify this 48 Month“Gold Medal” Warranty in any respect. To obtain service under this 48 Month “Gold Medal” Warranty, contact your author-ized ETS Distributor (or ETS, LLC if purchased directly). Proof of purchase, including serial number, is required.

IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT LAW OR IN EQUITY FORANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED,OR FOR LOSS OF USE OR PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS,LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUEN-TIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, and theabove limitation or exclusion will not apply to residents of some states. This 48 Month “Gold Medal” Warranty givesyou specific, legal rights and you may have other rights which may vary from state to state.

All warranty service must be performed by an authorized service person using only ETS authorized replacement parts.Use of non-authorized parts may void your warranty. All labor charges must be authorized by your ETS Distributor priorto the start of repairs and must not exceed the established rates and time allotment policies established by your ETS Dis-tributor. If your tanning unit must be returned for service within thirty (30) days from the purchase date, freight chargeswill be paid for by your ETS Distributor, after which all freight charges shall be at your expense. Contact your ETS Dis-tributor for the authorized Service Center nearest you. This warranty is serial number specific and only applies to tanningunits purchased through an authorized ETS Distributor. This warranty is extended to the individual or legal entity whosename appears on the original sales document and may not be transferred to any other individual or legal entity. This war-ranty is void if the tanning unit is modified in any manner from its original design.

Record this information for ease of service:

Date of purchase:

Serial number:

1•800•449•36057445 Company Drive, Indianapolis, IN 46237-9296

In Canada call 1-800-661-6292 or 519-421-1212

Documents

Velocity User Manual - Tanning-Bed-Parts.comtanning-bed-parts.com/documents/ETS Tan... · The Velocity HP1000 accepts 4 separate audio sources; salon stereo, DMX® salon music system,