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Protect your merchant portfolio Increase transaction volume & revenue Grow your business Verifi Partner Program

Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

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Page 1: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

Protect your merchant portfolioIncrease transaction volume & revenueGrow your business

Verifi Partner Program

Page 2: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

The Payments industry is competitive. Verifi helps you protect your merchants’ financial health by solving a problem they all share – preventing chargebacks and fraud.

Both true-fraud and friendly-fraud cost merchants dearly. Chargebacks alone are a $40B problem. When consumers dispute legitimate charges, by-pass the merchant and go straight to the bank to dispute a transaction and it creates fees, penalties, lost staff time AND lost merchandise or provided services. You lose

transactions and revenue. And, in a worst-case scenario, too many chargebacks can mean the loss of processing privileges for your merchant and a big hit on your income stream as a whole.

Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our award-winning, precise and patented solution that protects your merchants from chargebacks and fraud.

Add more value and protect your merchant portfolio with chargeback and fraud prevention

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Page 3: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

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AVOID “FALSE POSITIVES” Some solutions create dispute signals that don’t turn into actual chargebacks. Why should your merchants incur added costs for false notifications that don’t prevent fraud or chargebacks and issue unnecessary refunds?

EXTENSIVE NETWORK OF TOP ISSUERS TO PREVENT CHARGEBACKS AND FRAUDULENT ORDERS Verifi’s “closed-loop” and direct integration with Issuers provides precision and superior accuracy to stop up to 40% of disputes BEFORE they become a chargeback.

RAPID DEPLOYMENT With little-to-no IT integration, your merchants can be up and running within a day with no development cost.

COMPLETE COVERAGE Prevents BOTH fraud and non-fraud chargebacks.

Core Capabilities of CDRN

FAST AND ACCURATE DISPUTE NOTIFICATION & RESOLUTION

Stop Additional Billings that can create even more chargebacks that can be prevented.

Avoid Lost Merchandise Pending merchandise shipments can be stopped in transit.

Avoid Provisioning Unpaid Services Fraudulently purchased services can be terminated immediately, rather than weeks later.

Page 4: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

Merchant Processes

Representment

Consumer Dispute

Issuer Processes/ Dispute to Consumer

Association Processes Dispute

Acquirer Receives DisputeMerchant Receives Dispute

Issuer Processes Merchant

Representment It’s Too LATE to stop chargebacks

ORavoid loss of goods

and services

CURRENT CHARGEBACK PROCESS

Merchant Processes

Representment

Consumer Dispute

Association Processes Dispute

Acquirer Receives DisputeMerchant Receives Dispute

Issuer Processes Merchant

Representment

Chargeback is STOPPED

Issuer Sends Dispute to CDRN

CDRN PROCESS

CDRN‘s patented “closed-loop” process redirects disputes from the Issuer to the Merchant quickly and accurately, so they can respond and resolve the dispute directly with the consumer – preventing the chargeback.

Already this year more than 5,500+ accounts trust CDRN to manage their chargeback disputes. CDRN processes hundreds of thousands of chargebacks EVERY month.

With Verifi’s comprehensive, technical understanding of the chargeback problem, broad network coverage and precise, closed-loop integration with Issuing banks your merchants can more effectively stop chargebacks before they happen and protect the health of your client base.

Merchant Processes

Representment

Consumer Dispute

Issuer Processes/ Dispute to Consumer

Association Processes Dispute

Acquirer Receives DisputeMerchant Receives Dispute

Issuer Processes Merchant

Representment It’s Too LATE to stop chargebacks

ORavoid loss of goods

and services

CURRENT CHARGEBACK PROCESS

Merchant Processes

Representment

Consumer Dispute

Association Processes Dispute

Acquirer Receives DisputeMerchant Receives Dispute

Issuer Processes Merchant

Representment

Chargeback is STOPPED

Issuer Sends Dispute to CDRN

CDRN PROCESS

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CDRN‘s Patented “Closed-Loop” Process

Page 5: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

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INCREASE PROFITS WITH GENEROUS COMPENSATION PROGRAMS

PARTNER IN YOUR SUCCESS — DEDICATED SUPPORT TEAMS & JOINT MARKETING PROGRAMS

STRONG DEMAND FROM MERCHANTS

More Income Compensation and bonus programs scale aggressively with your volume

Fast Answers In-house sales and technical support teams help you close more business

Market Acceptance CDRN is a proven, credible solution, currently used by many of the eCommerce Top 100 and more than 5,500 accounts globally for chargeback prevention and dispute management

Protected Accounts We work with you and never interfere in your client relationships

Subject Matter Experts On Call Analyst support for conducting chargeback assessments and ROI studies position you as an expert resource

National Awareness Broad National marketing programs create demand and awareness to help you sell more

Guaranteed Commissions Guaranteed and protected account commissions for the life of the partnership

Training Be successful faster; let Verifi equip your sales agents with the right tools and marketing support so you can increase sales success

Innovation Where You Need It Most Verifi continuously invests in building out its Issuing Bank network and new technologies to improve chargeback prevention and merchant adoption

Improved Cash Flow Fast payment so you don’t have to wait for commission checks

Personalized Selling Tools Branded marketing collateral helps you reach more customers with on-target messaging

Lead Tracking Advanced lead tracking ensures you get paid for every lead

Flexibility A choice of programs that can be customized to your business for ultimate flexibility

Here’s how the Verifi Partner Program helps you earn more…

When your merchants win, you win – partner with Verifi and increase the value of every transaction

Chargeback and fraud prevention is a natural complement to any payment-processing sale. It also helps you boost your transaction flow: by helping your merchants stop fraud and eliminate chargebacks, they accept more good transactions. That’s good for them and good for you.

By offering your current payment processing services as well as chargeback and fraud prevention, you can quickly differentiate, diversify, and grow your business with a valuable new service line and earn more on every transaction.

Page 6: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

Pick the Partner Program that is right for you

ProgramPartner Responsibilities

Verifi Responsibilities Benefits

REFERRAL

As a Referral Partner, we’ll work with you to help you find and refer qualified prospects to your dedicated Verifi account representative.

- Promote Verifi services with branded marketing collateral to prospects

- Provide a warm customer introduction to Verifi Sales Team for development and closure

- Dedicated account management

- Marketing and sales collateral

- Facilitate and finalize all legal agreements

- Client onboarding and training

- Billing and customer support

- Payment administration and settlement

- No added work – earn significant, recurring income and focus on your business

- Proven solutions that scale quickly and are valued by top merchants

- National marketing support builds demand and your commissions

- “White glove” support for your important relationships

- No upfront fees or monthly program requirements

- Bonus program helps you earn even more as business grows

VALUE ADDED PARTNER (VAP)

As a VAP, you can sell the CDRN Merchant Portal as a standalone service or combine it with your other services.

- Marketing and sales of Verifi services

- Own and manage day-to- day client relationship

- Provide “first-line” training and customer support

- Facilitate and sign up clients on Verifi contract

- National marketing campaigns to promote thought leadership and services exposure

- Provisioning and ongoing support of Partner services

- Branded marketing collateral and lead referral programs

- Simple contracts to close new business quickly

- Rich revenue sharing arrange-ments for the life of the account

- New, perpetual income stream to diversify and monetize your client base

- Differentiate your business with proven solutions

- No integration required — VIP support speeds onboarding, and reduces Partner investment

- Leverages your account team without any interference into your client relationships

- No monthly minimums or license fees

- Bonus program helps you earn even more as business grows

RESELLER PARTNER

As a Reseller Partner, you can sell the CDRN Merchant Portal or you can integrate our CDRN API with your own processing solutions.

- Marketing and sales of service

- Onboarding and enrollment of clients

- Billing, training and day-to-day client management

- Client contracting on Partner’s agreement

- Monthly minimum and license fee apply

- Partner receives their own product instance

- API access available for seam-less integration with Partner’s processing solutions

- Dedicated Product manager for training; Level 3 backup support to partner

- Additional services to cross promote or up sell with Partner internal offerings

- Detailed reporting to streamline and simplify billing

- High margin, wholesale service rates maximize your profits

- Increase client intimacy; build more value and protection to your existing clients

- Attract and retain more business with proven solutions that complement your services

- Easy to get started — API streamlines set up with minimal investment

- Continual investments in product enhancements and network expansion

- Tiered pricing and performance bonuses increase profits as volume grows

Page 7: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

Build loyalty and differentiate your businessPartner with Verifi and stand apart from the competition. Verifi’s CDRN is a natural fit for your sales organization not only because it can be sold to new prospects but also because it can help create more loyalty within your current customer base. By helping your customers prevent more chargebacks and fraud than the competition, your transaction volumes will skyrocket and revenue will increase.

Times are changing. Merchants are experiencing increased chargebacks and fraud. Payment processing has seen persistent margin declines as merchants become more price sensitive. You can help prevent chargebacks, boost transaction volume, grow your business, and maximize the value of your own services with CDRN. By providing more value and protection to your merchants in addition to payment processing, the Verifi Partner Program helps make the merchant relationship “stickier” by adding additional value AND revenues from the same customer base.

With Verifi, you can offer unmatched chargeback prevention and open the door to a substantial new revenue stream. Offer CDRN to your current customers and watch their chargebacks decrease while you process more high quality transactions and increase your revenue.

Verifi’s Partner Program provides all the support, tools, and marketing you need to quickly and easily help your clients stop chargebacks and fraud. Whether you’re an ISO, processor, or agent, our Partner Program offers generous compensation programs that scale with volume, enabling you to earn more revenue on every transaction.

Win more business from your established clients

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Page 8: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

• Offer CDRN to merchants declined in the application process, and help them better manage chargebacks to monetize “hard to write” business

• Expand your market opportunity by requiring “high risk” applicants to adopt and apply CDRN’s “pre-approval” process to reduce chargeback ratios to an acceptable level and to complete the underwriting/application process

• Enable CDRN for your “high risk” merchants to reduce chargebacks

• Rescue merchants with CDRN to avoid cancellation/shut down of existing accounts

Open more doors and become more competitive for new businessUse CDRN to expand your portfolio and re-evaluate your under-writing process to accept more applications. For new prospects or high-risk merchants, offer CDRN as a value-added service and become immediately more competitive in the bidding process. Use CDRN to prevent high-risk merchants from losing their processing privileges:

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Make more and be more competitive with additional value added servicesIn addition to CDRN, Verifi offers a full suite of payment protection services including chargeback dispute management/revenue recovery, fraud prevention, and analytics. Also, with our Decline Salvage service, we help increase customer retention and improve long-term billings from cardholders who would otherwise have been lost to authorization declines. With the help of a dedicated account specialist and full analyst support, let us show you how to create more upsell and cross-sell opportunities to boost your incremental income from every account.

Whether your merchants are managing chargebacks in house or using a competitive product, with Verifi’s Partner Program, you can differentiate and diversify your business and increase long-term transaction value by helping your existing merchants protect their payments along the entire transaction lifecycle.

Page 9: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

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VERIFI – Your partner in innovation and success

Since 2005, Verifi has been a recognized leader in payment protection solutions. Join the Verifi Partner Program and let us help you grow your business. To get started, contact us. We’ll connect you with our team of relationship managers. They’ll answer your questions, connect you with training and marketing resources, and help you close deals. At Verifi, our goal is to help our Partners diversify their selling capacity, attract more customers, and help deepen relationships with existing customers. Join a credible, stable, and growing organization that values your business and cares about your customers. Want to customize a program or need support that isn’t listed here? Contact us today and let’s talk about how we can help you protect your merchants and boost your transaction volume.

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Page 10: Verifi Partner Program · 2020-04-01 · Partner with Verifi and help your merchants solve their chargeback problems with the Cardholder Dispute Resolution Network™ (CDRN) — our

MAIN PHONE (323) 655-5789 Mon-Fri 8:00 AM – 5:00 PM PST MAIN FAX (323) 655-5537

EMAIL [email protected] WEBSITE www.verifi.com

MAILING ADDRESS 8391 Beverly Blvd. Box #310 Los Angeles, CA 90048