Visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired AT THE AHCA/NCAL 64TH ANNUAL CONVENTION & EXPOFour days of learning, networking, and fun await you in Phoenix! These four days will give you the information and the inspiration you need to make your business soar. Join us in the beautiful Arizona desert for information-packed education sessions, inspiring general sessions, and an interactive Expo Hall. The 64th Annual AHCA/NCAL Annual Convention & Expo is the must-attend event for long term and post-acute care professionals.

The AHCA/NCAL annual convention is an excellent opportunity to hear fabulous, knowledgeable speakers, network with vendors and other professionals, catch up with old friends and make new ones!2

Sandra Sarza, Executive Director at Country Gardens

AHCA/NCAL recognizes First Quality as this year's Official Convention Sponsor.

A Networking Event Like No OtherBe inspired by a vibrant Expo Hall where you can meet with industry professionals that have the latest products and technology solutions to help you grow your business, solve challenges, and reach your quality goals. There is also plenty of time for fun at the PAC Concert, the Hospitality Hops, and the Gala Dinner and Show.

The emphasis on quality I experienced throughout the conference was both motivational and clearly a reason to be proud of our efforts. 3

Tim Connor, Administrator at Windsor Skilled Nursing & Rehabilitation

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired to NETWORK

The keynote speakers were so motivating, I couldn't wait to get back to our facility and incorporate my new found enthusiasm, motivation, and inspiration.4

General SessionsHear national keynote speakers you won’t find anywhere else! This year’s Opening General Session will bring together thousands of long term and post-acute providers and is the perfect opportunity to hear a comprehensive update of the industry. Learn more about AHCA/NCAL’s Quality Initiative and efforts being made with Congress, the Administration, and CMS.

Attendees will gather during the Closing General Session & Award Ceremony to celebrate the accomplishments of volunteers, staff, and recipients of the 2013 AHCA/NCAL National Quality Awards.

Opening Keynote Speaker: Dr. Benjamin CarsonBorn into poverty and raised by a single parent, it appeared all of the cards were stacked against Benjamin Carson when he started his life's journey. Today, Dr. Carson is a full professor of neurosurgery, oncology, plastic surgery and pediatrics at the Johns Hopkins School of Medicine, where he has also directed pediatric neurosurgery for over 25 years. Named by CNN and TIME Magazine as one of the 20 foremost physicians in the world, he was also named one of the Library of Congress's "Living Legends," and was the subject of an award-winning movie entitled Gifted Hands: The Ben Carson Story, which premiered on TNT and is based on his memoir. Author of five books and father of three sons, Dr. Carson has a motivating and uplifting story that will truly inspire you. Don't miss this opening event—it's just a part of the inspiration that awaits you in Phoenix!

Judy Thompson, Director of Rehabiliation at The Edgewood Centre

There is nothing better than the opportunity to meet so many friendly people! 5

AHCA/NCAL Expo HallDiscover New Ideas and Make New Contacts

This two-day Mega Event is the premier Expo of its kind!

More than 300 industry experts gather in the Expo Hall to help you make a big difference to your bottom line, demonstrate the latest advancements in products and inspire new ideas to improve quality care. Make time to visit with your business partners in the Expo Hall—and you just might discover that money saving idea, product, or service that pays for itself many times over.

Complimentary lunch is provided to attendees.

Hours: Monday, October 7 · 11:00am – 2:30pm Tuesday, October 8 · 11:30am – 2:30pmUse MyPlanner to Connect With Exhibitors & Plan Your Personal ScheduleMyPlanner is an online tool available to registered attendees who want to maximize all that convention has to offer, before arriving in Phoenix! Use MyPlanner to build your own daily schedule of exhibitor meetings, favorite education sessions, and networking events. MyPlanner is a web based tool that can be accessed at www.ahcaconvention.org.

GREATGIVEAWAYS& PRIZES!

Kathleen Lantz, Regional Vice President at Medicalodges Inc

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired to NETWORKNCAL DayCelebrating its seventh year, NCAL Day continues to provide assisted living professionals with a day of focused education, networking, and a motivational Awards Luncheon.

NCAL Day is a separate ticketed event and takes place on Sunday, October 6.

Breakfast and lunch are included.

Opening NCAL Day Keynote: Matt Long Matt Long's life as a competitive athlete served him well through high school, college, and into a career as a New York City Firefighter...until December 22, 2005. As he cycled to work early that morning, he was struck and run over by a 20-ton bus making an illegal u-turn. The injuries he sustained took him to the brink of death, and his doctors doubted he would ever walk again without a cane. Matt's journey through recovery is a miraculous one, and spans from literally learning to walk again to running in the 2008 New York City Marathon. A fascinating speaker, Matt's heartfelt presentation takes the audience through the ups and downs he faced, and is an inspirational story which includes the creation of the I WILL Foundation, which provides coaching, training and financial support to help people overcome adversity and challenges caused by illness or traumatic injury.

Closing NCAL Day Keynote: John Nance Lawyer, Air Force and airline pilot, author and ABC News Aviation Analyst, John Nance is one of the key thought leaders to emerge in American healthcare in the past decade. As one of the founders of the National Patient Safety Foundation, John is deeply committed to helping reform American healthcare from a reactive cottage industry to an effective and safe system of prevention and wellness. His riveting, pivotal presentations use the lessons of the recent revolution in airline safety to equally revolutionize the patient safety performance of hospitals, doctors, nurses, and all of healthcare. John's acclaimed book, Why Hospitals Should Fly, won the 2009 Book of the Year Award from the American College of Healthcare Executives.

We face the same challenges regardless of where we come from. We learned from each others’ experiences while sharing some laughs along the way.6

5.25CEUs

Krista Lickey, VP of Quality Assurance at Miller's Health Systems, Inc.

ID/DD DayAHCA’s constituency members who serve individualswith intellectual and developmental disabilities are invited to take part in this year’s ID/DD Day. The day is filled with highly-focused educational sessions and will feature a keynote address on living a purposeful and engaged life.

Scott D. Osterfeld, Community Outreach Coordinator, Butler County Board of Developmental Disabilities; President, Osterfeld Consulting

The keynote speakers were motivational, and the educational opportunities were right on target with our ever-changing profession. 7

7.25CEUs

Lori A. Shryock, Administrator at Medicalodges Douglass

Other sessions throughout the day include:• CMS Update on the ICF/IID Program • Grant Funding: An Opportunity for our Organization?• The Transformative Power of Positive Behavior Supports• Use of Antipsychotic Medication For Persons with ID - It Takes A Team

ID/DD Day is a separate ticketed event and takes place on Sunday, October 6. Breakfast and lunch are included.

NFP DayNot for Profit providers should plan to attend this full day of programming developed specifically for them. Content includes a keynote address on how positive, purposeful, and empathetic relationships should define your workplace culture. There will also be an update from CMS, information on grant funding, strategy and execution, and board governance.

Christopher Ridenhour, Director of Staff Engagement Training

6.5CEUs

Other sessions throughout the day include:• CMS Update for Long Term Care Providers• Grant Funding: Keys to Success• Strategy is Important, But It's Execution That Counts• Setting a Course in Stormy Seas

The NFP Reception will immediately follow the day's events. NFP day is included with a "Full" registration package or can be purchased as a separate one-day event. Breakfast and lunch are included.

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired to LEARN11 Tracks…More than 60 education sessions…Don’t miss this opportunity to choose from educational offerings for every professional level in long term and post-acute care. Worried about choosing between two sessions? Register for the Premium Package and you won't have to!The Premium Package allows you to access recorded and synched sessions after the convention. Plus, you’ll get access to online tools and Apps to help you manage your education sessions pre- and post-convention, and with the Premium Full Package you can earn additional CEUs. ** The Premium Full Package can be selected when you register.

MEGA SessionsAll MEGA Sessions will take place on Sunday, October 6. These sessions are available to Premium and Full Package attendees.

MEGA Session I: The Unfolding ACA Landscape: Navigating Employer Requirements and the Health Insurance Marketplace

MEGA Session II: Addressing Real-Life Survey Challenges and Deficiencies Through a QAPI Approach

AHCA/NCAL at the Movies: An opportunity for attendees to screen a film or documentary dealing with topics associated with aging

Each year, we attend the AHCA/NCAL convention because the opportunities for quality, up-to-date educational sessions are plentiful. The Expo Hall allows our individually-owned facility a chance to see a much larger variety of products and services available.

Advocacy Track• AHCA Legislative Update• Quick Fire Advocacy: A Tale of Many Voices

Assisted Living • NCAL National Update• Patient Safety Organizations• Anatomy of an Assisted Living Lawsuit• Marketing/Website Optimization and Incorporating Social Media• The Magic of Front Line Engagement• Virtual Dementia Training

Clinical Practice• Increasing Opportunities for Person-Centered Care Planning and Decision Making• What's Up Doc? Why Won't You Use our EMR?• Discharge Should Not Mean Good-bye. Why Post-Discharge Follow Up Plays a Critical Role in Achieving Re-hospitalization Goals• Regulatory Focus on Current Clinical Initiatives• The Nurse Practitioner Role in Improving Quality in the Reduction of Re-hospitalization• The Short Term Stay Conundrum• The Role of Senior Living Providers in Supporting End-of-Life Health Care Decisions

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EARN UP TO 17.5 CEUs

Jan Robertson, Vice President Long Term Care at Methodist Specialty Care Center

AHCA/NCAL has the best keynote speakers who inspire, motivate and challenge us with innovative ideas.

Finance• Medicare - Medicaid Integration Programs• Medicaid Managed Long Term Services and Supports: Provider and Plan Relationships• State of the Industry: Positioning Post- Acute Providers to Excel in an Evolving Delivery System• The Challenges to Part A and Part B Therapy: What Does the Future Hold?• Payment Methodology: From SNF PPS to Bundled Payments• Cash Flow Management for Administrators: A Necessity for Survival

Leadership• Seven Tips for Improving Resident Satisfaction• SNFs Are from Venus, Hospitals Are from Mars• The Voice of Leadership: Excellence in Leadership Through Effective Communication• From Administrator to Resident: Perspective from the Other Side• Tired of the Juggling Act? How Long Term Care Leaders Can Find Personal Balance• Strategic Applications of Emotional Intelligence for Senior Living Leaders

Person-Centered Care• The Business Case for Making a Commitment to Quality• Avoiding the Top Pitfalls of the Silver Application• Discovering A Different Point of View: The Leader’s Role In Creating A Culture of Innovation • Three Seemingly Simple Steps to Person- Centered Care: Breakfast, Lunch, Dinner!• Creating Sustainability: An Outcomes-Driven Approach to Culture Change• Designing for Culture Change• Noise Reduction and Its Influence on Person-Centered Care

Quality Awards• Developing Process Maturity and a Great Quality Award Application• Avoiding the Top Pitfalls of the Silver Application• AHCA/NCAL National Quality Award Silver “How To” Session• AHCA/NCAL National Quality Award Bronze “How To” Session• AHCA/NCAL National Quality Award Gold “How To” Session • Last, but Not Least, Results!!!

Quality Improvement• Choosing the QAPI Methodology That Fits Your Organization• Utilizing Structure, Process, and Outcome Measures in your QAPI Program• Where Are We Now? Where Are We Going? • Putting the Pieces Together for Sustainable Quality• Why, Why, Why…Do Root Cause Analysis? • Driving Excellence Using the AHCA Quality Initiative Goals and Resources

Risk Management• Preparing for the Future: Audit Risk Areas, Successful Appeal Strategies, and Compliance• Disaster Planning• What to Know Before You Sign on the Dotted Line• Managing Risk Through Care Transitions• HIPAA Program• Staying Ahead of the OIG: 7 Pillars of an Effective Compliance Plan and Avoiding Fraud and Abuse for Long Term Care

Survey• Failing to Plan is Planning to Fail: Advance Directives in CPR and Skilled Nursing• The SNF/NF Survey• The Nuts and Bolts of Survey Success• Survey Update• OSHA: Complete Your Forms Correctly and Don't Trigger Unnecessary Investigations• Nonpharmaceutical Approaches to Reduce the Use of Antipsychotics: Understand "Behaviors" and Improve the Life of Each Resident• Sleep Deprivation and Falls Reduction: Understand These and Reduce Survey Deficiencies

Workforce• Reduce Direct Care Staff Turnover• Meaning and Purpose: The Most Compelling Human Need (Back by Popular Demand!)• Staffing to Acuity, Census, and Activity• Stabilizing Your Staff Through Strengths• Workforce Related Legislative Update• Creating the Next Generation of Multidisciplinary Teams• Staff Satisfaction, Culture Change, and Relationship-Based Care Lead to Facility Excellence

9Nancy Leveille, RN at NYSHFA

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired to HAVE FUN

This conference gave me opportunity to re-charge my batteries - very inspirational!

Gala Dinner & ShowDon’t leave Phoenix early! This year’s Gala Dinner and Show is an event you won't want to miss! The Gala is an opportunity to celebrate,network with new friends, and have an evening of fun. This year, AHCA/NCAL is pleased to present the legendary band Foreigner.

Cold As Ice...Juke Box Hero...I Want To Know What Love Is...these songs were all over 1980s rock radio. At the band's core is founder Mick Jones, whose stylistic songwriting, indelible guitar hooks and multilayered talents continue to escalate Foreigner's musical influence, more than 30 years into the game. Founded in 1976, the band's core musicians were a mix of British and American personalities, and the music felt as if it came from a different place, which inspired the band's name. Stoked with Jones' songwriting mastery and the fiery vocals of Lou Gramm, Foreigner embarked on an unprecedented course of larger-than-life rock, and never looked back. Today, the group is made up of lead guitarist and founder Jones and a group of world-class musicians, including lead vocalist Kelly Hansen, bass guitarist Jeff Pilson, multi-instrumentalist Tom Gimbel, keyboardist Michael Bluestein and drummer Mark Schulman. The result is an evening you'll never forget, because this is the stuff rock and roll legends are made of.

The performance by Foreigner is a separately-ticketed event, and tickets will go fast. Please plan ahead!

Advocacy Track• AHCA Legislative Update• Quick Fire Advocacy: A Tale of Many Voices

Assisted Living • NCAL National Update• Patient Safety Organizations• Anatomy of an Assisted Living Lawsuit• Marketing/Website Optimization and Incorporating Social Media• The Magic of Front Line Engagement• Virtual Dementia Training

Clinical Practice• Increasing Opportunities for Person-Centered Care Planning and Decision Making• What's Up Doc? Why Won't You Use our EMR?• Discharge Should Not Mean Good-bye. Why Post-Discharge Follow Up Plays a Critical Role in Achieving Re-hospitalization Goals• Regulatory Focus on Current Clinical Initiatives• The Nurse Practitioner Role in Improving Quality in the Reduction of Re-hospitalization• The Short Term Stay Conundrum• The Role of Senior Living Providers in Supporting End-of-Life Health Care Decisions

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Exciting tours of unique Phoenix landmarks and locations will be available soon! Tours will be held on Monday, October 7 and Tuesday, October 8, from 9am-1pm. Please check the convention website at the beginning of May for more details.

Michelle Rashid, Executive Director at LifeHouse Crystal Springs

Not only educational but fun!

Support the Arizona Health Care Foundation's Benefit Golf TournamentOn Sunday, October 6, the Arizona Health Care Foundation will host a benefit golf tournament at the Arizona Biltmore Golf Club. This golf tournament benefits the Arizona Health Care Foundation’s "Live A Dream" and scholarship programs. The Foundation was founded in 1997 to support residents in skilled nursing facilities and assisted living communities. The centerpiece of the Foundation is the "Live A Dream" program, where wishes, hopes, and dreams become a reality for those we serve in Arizona. Additionally, the Foundation, through its scholarship program, promotes academic development in the long term care profession.

Please note: This event is not part of any AHCA/NCAL convention registration package.For additional information and to register, please contact Brittany Carter, brittanyc@azhca.org. You may also call the Arizona Health Care Association at 602-265-5331.

PAC ConcertStep back in time and enjoy Convention's biggest party at the Corona Ranch and Rodeo Grounds! Enjoy two acres of manicured lawn, a private 2000-seat rodeo with an "edge of your seat" rodeo show, a great room and patio filled with the sounds of country and classic rock—all tucked away in the Valley of the Sun!

The venue boasts authentic fiesta in the shadow of the area's scenic mountain range. This is a separate ticketed event and ticket price includes: round trip transportation, great food, unlimited drinks, live entertainment and rodeo show, and a whole bunch of FUN! Registration and ticket information will be available through the AHCA Convention website or contact Will Griffith at wgriffith@ahca.org.

11Joyce McGuire, Administrator at Brian Center Health and Rehab Statesville NC

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired to GET DOWN TO BUSINESSAHCA/NCAL Business MeetingsSunday, October 6• NCAL State Affiliate Meeting (For State Executive and State Affiliate Staff Only)

Monday, October 7• ASHCAE Executive Committee Meeting• ASHCAE Membership Meeting and Lunch

Tuesday, October 8• AHCA Associate Business Member Meeting• AHCA Council of States: Session I (A candidate's forum will be held for those seeking to serve on the AHCA/NCAL governing boards.)

Wednesday, October 9• AHCA Council of States: Session II

It is fun networking and hearing each other's stories and findingout that we are all in the same boat on certain issues!

WAYS TO MAKERESERVATIONS

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NASL’s 24th Annual Meeting Sunday, October 6 – Tuesday, October 8 Join rehab providers, health IT developers, DMEPOS suppliers and manufacturers, and leading LTPAC advocates during the NASL 24th Annual Meeting, where NASL:• Examines national health policy issues, and how changes to existing policy and new rules affect LTPAC vendors and suppliers; • Delivers critical analysis of key legislation before Congress, including therapy cap exceptions process & DMEPOS Competitive Bidding;• Reviews federal programs that impact your business, and your bottom line;• Brings subject matter experts to discuss emerging trends around HIT, payment bundling & compliance issues;• Offers networking with other LTPAC providers and suppliers of ancillary services; and• Provides insight into what’s coming next from CMS and Capitol Hill, especially for Medicare Part B providers.

To register or learn more, visit www.NASL.org or call 202.803.2385.NASL registration includes access to AHCA/NCAL educational & speaker sessions. All NASL sessions take place at the Sheraton Phoenix Downtown steps away from the Phoenix Convention Center.

Terry Rieck, Director of Operations at Mission Healthcare

9th Annual National Assisted Living Nurses ConferenceFriday, October 4 – Saturday, October 5Don’t miss out on the only national conference dedicated entirely to assisted living nursing. This year’s conference has been expanded to two days and features nationally recognized experts and presentations filled with practical tips and techniques you can put into practice right away!

The conference kicks off with a mock trial that will give you unique insight into the potential legal pitfalls you face on a daily basis. Day two will include presentations on the hottest topics facing assisted living nurses, including reducing hospitalizations, INTERACT, falls, dementia care, budgeting, and staffing. Plus, you will earn nursing and administrator/manager CEUs from our fabulous lineup of presentations and speakers.

Learn more at www.alnursing.org. Early bird discounts available.

Understanding the whole picture from a national perspective and being surrounded by others who are dedicated to best practices and sustainability is inspirational!

WAYS TO MAKERESERVATIONS

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NASL’s 24th Annual Meeting Sunday, October 6 – Tuesday, October 8 Join rehab providers, health IT developers, DMEPOS suppliers and manufacturers, and leading LTPAC advocates during the NASL 24th Annual Meeting, where NASL:• Examines national health policy issues, and how changes to existing policy and new rules affect LTPAC vendors and suppliers; • Delivers critical analysis of key legislation before Congress, including therapy cap exceptions process & DMEPOS Competitive Bidding;• Reviews federal programs that impact your business, and your bottom line;• Brings subject matter experts to discuss emerging trends around HIT, payment bundling & compliance issues;• Offers networking with other LTPAC providers and suppliers of ancillary services; and• Provides insight into what’s coming next from CMS and Capitol Hill, especially for Medicare Part B providers.

To register or learn more, visit www.NASL.org or call 202.803.2385.NASL registration includes access to AHCA/NCAL educational & speaker sessions. All NASL sessions take place at the Sheraton Phoenix Downtown steps away from the Phoenix Convention Center.

Susan Hargreaves, Administrator at Lisner-Louise-Dickson-Hurt Home

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

Be Inspired to REGISTER NOWConvention Registration DeadlinesJuly 19 · Early Bird Registration DeadlineSeptember 6 · Housing DeadlineSeptember 9 · Pre-Registration DeadlineAfter September 9 · On-Site Registrations OnlyOctober 6 · On-Site Registration Opens

By registering for and/or attending the event, I acknowledge and agree that photographs, video, and other recordings of the event may be taken by AHCA/NCAL or parties acting on behalf of AHCA/NCAL, and that these photographs, video, and other recordings may be used by AHCA/NCAL in any media now known or later invented for any purpose related to AHCA/NCAL’s mission, including educational, promotional, and awareness- related uses. I give to AHCA/NCAL unlimited permission to use my name, likeness, image, statements, and other information I may give to AHCA/NCAL, whether through registration, at the event, or otherwise, that may be necessary for AHCA/NCAL to make use of its rights in the photographs, video, and other recordings.

This was my first time to attend. I was overwhelmed by the energy and enthusiasm! I wish every staff member could have attended and felt the same sense, as well as the commitment to LTC.

Gala Dinner & ShowDon’t leave Phoenix early! This year’s Gala Dinner and Show is an event you won't want to miss! The Gala is an opportunity to celebrate,network with new friends, and have an evening of fun. This year, AHCA/NCAL is pleased to present the legendary band Foreigner.

Cold As Ice...Juke Box Hero...I Want To Know What Love Is...these songs were all over 1980s rock radio. At the band's core is founder Mick Jones, whose stylistic songwriting, indelible guitar hooks and multilayered talents continue to escalate Foreigner's musical influence, more than 30 years into the game. Founded in 1976, the band's core musicians were a mix of British and American personalities, and the music felt as if it came from a different place, which inspired the band's name. Stoked with Jones' songwriting mastery and the fiery vocals of Lou Gramm, Foreigner embarked on an unprecedented course of larger-than-life rock, and never looked back. Today, the group is made up of lead guitarist and founder Jones and a group of world-class musicians, including lead vocalist Kelly Hansen, bass guitarist Jeff Pilson, multi-instrumentalist Tom Gimbel, keyboardist Michael Bluestein and drummer Mark Schulman. The result is an evening you'll never forget, because this is the stuff rock and roll legends are made of.

The performance by Foreigner is a separately-ticketed event, and tickets will go fast. Please plan ahead!

4 WAYS TO REGISTER& RESERVE YOUR HOTEL

ONLINEwww.AHCAconvention.org www.NCALconvention.org

PhoneToll Free (866) 227-1876

International (415) 268-2098

Fax(415) 293-4743

MailAHCA/NCAL Housing

c/o Convention Management Resources, Inc33 New Montgomery, Suite 1100

San Francisco, CA 94105

Housing ReservationsPlease Note: Once you have registered for the AHCA/NCAL Convention & Expo, please secure your hotel reservation. Your registration for convention does NOT automatically guarantee your hotel accommodations. If you register online, you can link directly to the housing site and make a guaranteed hotel reservation at the same time.

Hotel reservation for groups of 10 or more can be expedited by emailing AHCAreg@cmrus.com.

AHCA/NCAL will not process your registration without full payment.

14MaryEllen Barone, Evergreen Woods Health Center

I know that I can count on the AHCA/NCAL Annual Convention to learn, network and rejuvenate!

Thanks to Our SPONSORS

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Official Convention Sponsor

Heath Boddy, President/CEO at Nebraska Health Care Association

*Sponsors as of April 19, 2013

For more event details and registration, visit www.AHCAconvention.org and www.NCALconvention.org

ONLINEwww.AHCAconvention.org www.NCALconvention.org

PhoneToll Free (866) 227-1876

International (415) 268-2098

Fax(415) 293-4743

MailAHCA/NCAL Housing

c/o Convention Management Resources, Inc33 New Montgomery, Suite 1100

San Francisco, CA 94105

4 WAYS TO REGISTER& RESERVE YOUR HOTEL