Document Title:

VOLCEX19 Directives

VOLCEX19 Directives

Vesuvius – 404916N0142534E https://volcano.si.edu/volcano.cfm?vn=211020

http://www.ov.ingv.it/ov/en.html

Edition: 2.0 Date: 14 November 2019 Status: Final

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

ii

Table Of Contents

1. INTRODUCTION .................................................................................................................... 3

2. PARTICIPATING AGENCIES ..................................................................................................... 3

3. AIMS AND OBJECTIVES .......................................................................................................... 3

4. SUPPORTING DOCUMENTS .................................................................................................... 4

5. EXERCISE DURATION ............................................................................................................. 4

6. EXERCISE VOLCANO .............................................................................................................. 4

7. EXERCISE SCENARIO .............................................................................................................. 4

8. EXERCISE SCHEDULE ............................................................................................................. 6

9. EXERCISE SCENARIO MESSAGES ............................................................................................. 8

10. COMMUNICATIONS .............................................................................................................. 9

11. SPECIAL INSTRUCTIONS ......................................................................................................... 9

12. AIR REPORTS ON VOLCANIC ASH (AIREP) ................................................................................ 9

13. EVITA - EUROPEAN CRISIS VISUALISATION INTERACTIVE TOOL FOR ATFCM ............................. 12

14. AIRPORT DIVERSION CAPABILITY INFORMATION SERVICE ...................................................... 12

15. APPENDICES ....................................................................................................................... 17

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

3

1. INTRODUCTION

The exercise will simulate a continuous eruption of Vesuvius, Italy. (https://volcano.si.edu/volcano.cfm?vn=211020) beginning at 06.00 UTC on 18 Nov 2019.

Exercise date and time (UTC): 20 Nov 2019 (0800 to 1600 UTC)

Exercise Leader: Italy with the support of EUROCONTROL/Network Manager (NM)

Initial Exercise Report: to be submitted to the Exercise Leader by each participating organization by 6 Dec 2019.

Debrief Meeting: 15-17 Jan 2020, Rome, Italy

Debrief Host: Italy

2. PARTICIPATING AGENCIES

A list of confirmed participants in the exercise, listed according to area of activity (i.e. AO, ANSP, MET Watch Office, NOTAM Office, Regulators, VAAC, etc).

A number of AO, ANSP, MET Watch Office, NOTAM Office, Regulators, VAACs, international organisations and

fourteen airports will participate in VOLCEX19.

Detailed list of participating agencies and their Directing Staff is given in Annex A .

Important note: Exercise participants should bear in mind that all exercise actions and procedures shall not affect real operation. Therefore, all messages and communications shall start with the warning “EXERCISE VOLCEX19 EXERCISE” and end with the warning “EXERCISE EXERCISE EXERCISE” (for details see Section 10).

3. AIMS AND OBJECTIVES

The objectives of the exercise are:

Exercise the merged EUR/NAT Volcanic Ash Contingency Plan (EUR Doc 019, NAT Doc 006, Part II);

o For individual States: test the effectiveness of their national procedures in accordance with the ICAO plan including that local operations (e.g. NOF, MWO, ANSP) procedures are updated (and in some cases developed) in line with national SRA policies;

o For all participants: test the effectiveness of local (organizational) volcanic ash contingency plans and/or procedures; and

o Exercise the origination, dissemination, reception and use of volcanic ash related aeronautical/meteorological information (including VAA/VAG, VA supplementary information, VA SIGMET and NOTAM and special air-reports on volcanic activity); ensure that NOTAM are in accordance with Annex 15 and the ICAO EUR/NAT Volcanic Ash Contingency Plan;

Limit the use of Danger Areas in accordance to the VACP, Attachment X4;

o Conduct workshop on exercise preparation with an emphasis on reviewing the new merged VACP and Exercise Directives (open to everyone – with an emphasis on ANSPs, MWOs, NOFs and National Regulators);

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

4

Exercise and evaluate crisis coordination between the various stakeholders through EACCC (the European Aviation Crisis Coordination Cell) and the Aircraft Operator Crisis Coordination Cell (AOCCC);

Test the ATM responsiveness to need of AO operational flexibility;

Test transmission/dissemination of special air-reports on volcanic ash from aircraft via VHF, CPDLC and SATCOM (pre-coordination with operator needed);

o According to ICAO scheme (standard routing): AO –> ACC –> MWO -> ROC and VAAC (ICAO AFS: AFTN/AMHS/RODEX, SADIS);

o Their upload and display on the NM NOP Portal/EVITA Tool; and

o Test the display of special air reports by the US NWS using the information provided on the WIFS that should mirror the information provided on SADIS in this regard (verified by VAAC London);

Test cross-border SIGMET coordination;

Test airport readiness in situation with high numbers of stranded passengers due to flight cancellations;

Share airport volcanic ash surface status information; and

Exercise airport diversion capability information distribution.

4. SUPPORTING DOCUMENTS

In addition to the Exercise Directive the exercise participants may use the following documents in VOLCEX19:

- Volcanic Ash Contingency Plan – European and North Atlantic Regions (EUR/NAT VACP, EUR Doc 019, NAT Doc 006 Part II) – Edition 2.0.0 (July 2016)

- Flight Safety and Volcanic Ash (Doc. 9974), first edition 2012. - EACCC SRA (representing State Intentions & Mutual Recognition) Survey Maps (see NOP Portal

Crisis section) - EUR Doc 014 – EUR SIGMET and AIRMET Guide – part 2.5 and App K-M for SIGMET coordination

5. EXERCISE DURATION

The Exercise will take place on:

- 20 Nov 2019 08:00 – 16:00 UTC

Charts and files will be issued by VAAC Toulouse.

Details about all the products, URLs etc. will be contained in this document. DISTAFF will be informed if there are any amendments to this information.

VAAC products will be issued every 6 hours. Concentration charts use an averaging technique covering a 6-hour period.

INGV-Osservatorio Vesuviano (INGV-OV) will issue VONA messages every 3 hours.

First operational teleconference is scheduled at 09:00 UTC, second operational teleconference at 13:30 UTC.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

5

6. EXERCISE VOLCANO

Name, number and position of the exercise volcano:

Name - Vesuvius; Number 211020; Position 40°49’16’’N 014°25’34’’E; Elevation 4203ft

7. EXERCISE SCENARIO

The exercise will simulate an eruption of Vesuvius starting at 06:00 C on 18 November 2019.

Plume attributes and FIRs (and UIRs) influenced or very closely influenced by the ash cloud:

Issued by VAAC Toulouse:

Alger,Aktau, Amman, Ankara, Athinai, Baghdad, Baku, Barcelona, Beirut, Beograd,

Bordeau, Bratislava, Brindisi, Bucuresti, Budapest, Cairo, Chisinau, Damascus,

Dnipropetrovs’k, Istanbul, Jeddah, Lisboa, Ljubljana, L’viv ,Kyiv, Madrid, Malta,

Marseille, Milano, Moscow, Nicosia, Odesa, Praha, Rhein, Roma, Rostov-Na-Donu,

Samara, Sarajevo, Simferopol, Skopje, Sofia, Switzerland, Tbilisi, Tehran, Tel Aviv,

Tirana, Tripoli, Tunis, Warszawa, Wien, Yerevan, Zagreb.

VAAC Toulouse will generate VAA/VAG and Météo France will generate VA Concentration charts at 6 hourly intervals per the EUR/NAT VA Contingency plan.

Weather scenario graphics can be found in the Appendix B

Concentration charts with low, medium and high ash concentration levels provided (as per ICAO EUR Doc 019 -NAT Doc 006, Part II and EASA SIB 2010-17R7) will allow airlines to practice safety risk assessments and make decisions, bearing in mind the differences in the European State practices in applying the safety risk assessment approach (i.e. some States will let AOs make decisions based on the SRA, as accepted by their State regulator; some other States will close their airspace in some areas of ash concentration).

Teleconferences will discuss current ATM network situation (based on ATFM simulation) and outlook (based on VAAC charts) for next 24 hours

Current ATM situation and responsiveness to AO need for operational flexibility will be discussed based on screenshot from ATFM simulation tool showing; 1/ All flights rerouting around larger areas of high ash concentration (exercise assumption), 2/Flights departing to/from airports located under areas of high ash concentration cancelled, 3/ ATFM delays necessary due to rerouting.

Simulation screenshots to be discussed in teleconferences can be found in Appendix D.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

6

8. EXERCISE SCHEDULE

Below is the chronological list of the actions to be undertaken before and during the exercise by participants.

Date/Time (UTC)

Player Event/Action

30 April 2019 VAAC Toulouse VAAC products available

1 Aug 2019 Exercise leader and ICAO Secretariat

Initial draft Exercise Directive available to DISTAFF

26 September 2019

Exercise Leader ad ICAO Secretariat

Final Draft Exercise Directive available on ICAO Portal under group VOLCEXSG

1400 local 2 Oct 2019 – CoB 3 Oct 2019, Paris

Open to participants with emphasis on ANSPs, MWOs, NOFs and National Regulators

Exercise preparatory workshop-

29 Oct 2019 Exercise leader & DISTAFF

Final Exercise Directive available on ICAO Portal under group VOLCEXSG

04 Nov 2019 ANSPs and NM Preparatory teleconference

05 Nov 2019 IATA & AOs and NM

Preparatory teleconference

17 Nov 2019 NM Issues a general AIM to inform the aviation community of the exercise

18 Nov 2019 ACCs or FMPs Issue to their NOFs a request NOTAM message to inform the aviation community of the exercise based on the AIM issued by NM

18 Nov 2019 NOFs Issue consequential NOTAMs to inform the aviation community of the exercise based on the AIM issued by NM

19 Nov 2019 IT NOF, MWOs, INGV-OV, VAAC Toulouse

(BILATERAL FRANCE- ITALY) EXERCISE VOLCITA 2019 (08.00-16.00)

20 Nov 2019 START EXERCISE VOLCEX 19 Activities

05:35 Volcano Observatory (INGV)

Issues VONA to update eruption information to Rome ACC, MWO Rome and VAAC Toulouse

06:00 VAAC Toulouse/Météo France

Issues VAA/VAG/Concentration Charts valid from 20/0600 to 21/0000 (VAA/VAG/Concentration Charts) at intervals of 6 hours; provides ash concentration data to NM for upload to EVITA

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

7

20 Nov 2019 EXERCISE VOLCEX19

08:00 Exercise Leader + NM

Start of VOLCEX19 announced by AIM and on NOP portal

sequentially MWOs affected Issue updated SIGMETs for affected areas

sequentially States affected Publish NOTAM to declare warnings / restrictions for volcanic ash (Danger Areas or other measures)

sequentially AOs Use EVITA (or other) to assess flight impact against ash cloud, NOTAM closures, and individual areas

sequentially AOs + ANSPs Upload Special AIREPs onto NOP (live transmission of special AIREPs by AOs to ATC via HF, CPDLC (ACC provide ACK receipt) and SATCOM, subject to prior coordination)

sequentially ANSPs Send Special AIREPs to VAAC via MWO

sequentially ANSPs Analyse what airspace restrictions can be relaxed to accommodate rerouting traffic most efficiently

sequentially National Supervisory Authority

Define national strategies for airspace management according to State policy

0815 NM Issues an AIM invitation to teleconference (at 09.00 UTC)

0835 Volcano Observatory (INVG)

Issues VONA to update eruption information to Rome ACC, MWO Rome and VAAC Toulouse

sequentially NM/Ops Updates NOP portal Headline News

sequentially NM Upload coordinates of affected Areas published in State NOTAM in EVITA

0900 All Operational teleconference to discuss the latest situation and outlook.

1000 NM Launch request in airport corner for diversion capability information updates. Airports included (EDDM, LEBL, LEPA, LEVC, LHBP, LPPT, LEMD, LEAL, LEGE, LFLL, LSGG, LSZH, LGAV, LTFM)

1130 EACCC EACCC teleconference to discuss the latest situation

1130 NM Issues an AIM invitation to teleconference (at 13.30)

1135 Volcano Observatory (INGV)

Issues VONA to update eruption information to Rome ACC, MWO Rome and VAAC Toulouse

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

8

20 Nov 2019 EXERCISE VOLCEX19

1200 VAAC Toulouse/Météo France

Issues VAA/VAG/Concentration Charts valid from 20/1200 to 21/0600; provides ash concentration data to NM for upload to EVITA

sequentially NM/Ops Uploads ash concentration charts to EVITA; updates NOP portal Headline News

sequentially MWOs affected Issue updated SIGMETs for affected areas

sequentially States affected Publish NOTAM to declare warnings / restrictions for volcanic ash (Danger Areas or other measures)

sequentially AOs Use EVITA (or other) to assess flight impact against ash cloud, NOTAM closures, and individual areas

sequentially AOs + ANSPs Upload Special AIREPs onto NOP (live transmission of special AIREPs by AOs to ATC via HF, CPDLC (ACC provide ACK receipt) and SATCOM, subject to prior coordination)

sequentially ANSPs Send Special AIREPs to VAAC via MWO

sequentially ANSPs Analyse what airspace restrictions can be relaxed to accommodate rerouting traffic most efficiently

sequentially NM Upload coordinates of affected areas published in State NOTAM in EVITA

13:30 All Operational teleconference to discuss the latest operational situation and outlook.

14:30 NM Launch request in airport corner for diversion capability information updates. Airports included (EDDM, LEBL, LEPA, LEVC, LHBP, LPPT, LEMD, LEAL, LEGE, LFLL, LSGG, LSZH, LGAV, LTFM)

15:00 EACCC EACCC teleconference to discuss the latest situation

15:00 Volcano Observatory (INGV)

Issues VONA to notify a significant decrease in ash plume height and in seismicity to Rome ACC, MWO Rome and VAAC Toulouse – ORANGE CODE

15:30 Volcano Observatory (INGV)

Issues VONA to notify to Rome ACC, MWO Rome and VAAC Toulouse that ash emission has stopped – YELLOW CODE

16:00 Exercise Leader + NM

End of VOLCEX19 announced by AIM and on NOP portal

sequentially ACC Request a NOTAM to notify end of VOLCEX19.

sequentially NOFs Publish NOTAM as requested.

sequentially MWOs Issues SIGMET cancelling the existing one for the exercise.

9. EXERCISE SCENARIO MESSAGES

Scenario messages related to the exercise, including at least one example for each of the following: AIM, volcanic ash concentration charts, SIGMET, VA NOTAM, and special air-report on VA.

Examples of the VOLCEX19 exercise messages are set out in Appendix E.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

9

10. COMMUNICATIONS

Instructions regarding message handling and other communications:

NOTAMs to be promulgated by all participating NOFs at least two days prior to the exercise, advising that the exercise will take place.

NM will promulgate the same information via AIM and NM NOP.

Those messages, as well as all exercise VAAs, volcanic ash concentration charts, SIGMETs, NOTAMs, AIMs, and notifications published on the NM NOP to be issued to normal addresses and the general free text is to start with the expression “EXERCISE VOLCEX19 EXERCISE” and to end with the expression “EXERCISE – EXERCISE – EXERCISE”

ATFCM measures - For the duration of the exercise, ATFCM measures will be simulated in advance based on any NOTAM closures and all flights rerouting against large areas of predicted high ash concentration (exercise assumption in order to simulate the impact on ATM)..

FLIGHT planning – FPL changes will not be processed in the system during the exercise. Instead rerouting will be simulated as part of the ATFM network impact simulations based on the exercise assumption that all flights will reroute around large areas of predicted high ash concentration.

VA products: Forecast data relating to VAA and VAG products will be posted on the VAAC Toulouse web page at https://www.meteo.fr/vaac/

Forecast data relating to VA concentration products, including corresponding CSV files, will be posted on the VAAC Toulouse web page at https://www.meteo.fr/vaac/

Annotated satellite pictures will be posted on the VAAC Toulouse web page at https://www.meteo.fr/vaac/.

The data is likely to be made available just prior to 06:00 UTC and 12:00 UTC on the day of the Exercise.

EVITA, AIREP and the NOP Portal will be available and running on a dedicated Test platform. Do not use the Operational NOP Portal. All information on access and usage is provided in Appendix C.

11. SPECIAL INSTRUCTIONS

Operational teleconferences organised by NM at 09:00 UTC and 13:30 UTC. Details and participation instructions are available in Annex F.

General tasks to be performed within the role of specific groups of participants (ANSPs/ACCs/FMPs; MWOs; NOF Centres; AOs, etc.) are available in Annex G. To end the exercise, during the last NM teleconference, Exercise Leader will agree with all exercise participants the ENDEX time. The exercise is terminated by cancelling existing NOTAM, SIGMET, VAA, AIM and notifications in the NM NOP with following text:

EXERCISE VOLCEX19 TERMINATED. ENDEX TIME 1600.

Annex I contains a list of abbreviations used in this document.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

10

12. AIR REPORTS ON VOLCANIC ASH (AIREP)

Air Reports (AIREP) will be part of this exercise. For the proper accomplishment of the exercise, participants have to be familiar with:

Tactical and post-tactical objectives

Technical requirements for being able to upload the AIREP on the NM NOP/EVITA

Roles and responsibilities and

Communication lines

Guidance for accessing and uploading AIREPs on the NM NOP/EVITA

1) Tactical and post-tactical objectives

The main tactical and post-tactical objectives are:

Upload of the AIREP information on the NOP with and without volcanic effects (ash, cloud, smell (e.g. SO2), eruption, etc.)

Live transmission of AIREPs by pilots to Air Traffic Controllers (subject to prior coordination

Submission by ATC of AIREPs received from pilots to Met Watch Office and VAAC

Access to the AIREP reports by all exercise participants

Comparison by VAAC of Special AIREPs received from ANSPs via MWOs with Special

AIREPs on the NOP

Familiarization with the AIREP tool

Check of the AIREP tool, procedures and processes

Collection of complains, remarks and proposals for the further improvement of the tool

2) Access and upload the AIREP on the NM NOP/EVITA

https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

(see also section C.3)

3) Roles and responsibilities

Exercise participants who will deal with AIREP are: AOs dispatch offices and pilots, ANSPs,

EUROCONTROL NM, VAAC, ICAO, MWO etc. During and after the exercise all participants are

requested to send their comments and proposals for further improvement of the AIREP tool on

the following e-mail: evair@eurocontrol.int

AOs dispatch offices, pilots and ANSPs (ATC units)

Pilots are the first in the reporting chain. However, for the purpose of VOLCEX19 AIREPs fake

reports will also be created and uploaded directly by the AOs dispatch offices and ANSPs ATC

units. ANSPs have to decide who will upload the information from their side. In the majority

of cases it will be FMP terminals. ANSPs are also required to send the Special AIREPs via

MWOs to VAAC. It was agreed that the airline dispatch offices in addition to them uploading

onto the NOP will send their fictitious Special AIREPs by email to VAAC Toulouse.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

11

EUROCONTROL NM

EUROCONTROL is responsible for the maintenance and the provision of the AIREP link and

web page. In case of need for support regarding AIREPs exercise participants should address

the NM Crisis Exercise e-mail: evair@eurocontrol.int

Others

VAACs, ICAO, MET watch offices etc. regarding AIREP have the role of the users of the

uploaded information and providers of comments related to the process, AIREP application,

availability of the information etc.

4) The communication lines

During the exercise, the Special AIREPs will be sent via the following communications lines:

1. Pilots to Air Traffic Controllers (subject to prior coordination) 2. Airline Dispatch will upload the simulated special AIREPs on the NM NOP/EVITA using the

link as provided above under sub section 2; the same special AIREPs will be sent to VAAC Toulouse by e-mail.

3. ANSPs simulating the role of ATC SUP will upload the simulated special AIREPs using the link as provided in 12 (2)

4. ANSPs will send Special AIREPs via AFTN (or email, or fax) to the relevant MWO

When a MWO receives one or more Special AIREPs on VA, will send it/them to the relevant VAAC.

In addition to being considered by VAACs in updating their products, AIREP will be accessible on the NM NOP/EVITA portal: https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

Guidance for accessing and uploading AIREPs on the NM NOP/EVITA is provided in Appendix E.9.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

12

13. EVITA - EUROPEAN CRISIS VISUALISATION INTERACTIVE TOOL FOR ATFCM

EVITA will support VOLCEX19. In addition to the standard features of the NM NOP charts (e.g. sectors, aerodromes, flights, etc.) it will provide two types of volcanic ash related information:

- Ash concentration data, provided by VAAC(s) and uploaded into EVITA by EUROCONTROL, and

- Affected Areas (could be danger, restricted, etc) declared due to volcanic ash via NOTAM, published by states and uploaded into EVITA by EUROCONTROL.

- Other AO-specific areas (based on other sources like WSI) can be defined in EVITA by the AOs themselves but visible only to the AO defining the area. All participating AOs will have read/write access to EVITA.

Modelled Ash Concentration charts are used for the exercise.

Various details on EVITA are set out in Appendix C.

For EVITA access during the exercise see COMMUNICATIONS

14. AIRPORT DIVERSION CAPABILITY INFORMATION SERVICE

When a diversion situation occurs due to an event with a notable Network effect, the NMOC has a role to assist the coordination of diversions by looking at airports’ capability to accommodate diverted flights.

NMOC requests airports to provide a snapshot of the available parking positions for diversion aircraft for a certain period. During this period, airports are requested to additionally update NMOC when their diversion capabilities are exhausted. In this exercise, NMOC will request an update from the airports at a later stage.

The purpose of the information is to inform airlines about potentially available parking positions in a diversion situation. The direct coordination between airlines and the airport remains.

The two operational processes for collecting diversion capabilities information are described below.

1) Operational procedures

A. Collection of diversion capabilities information via the Airport Corner interface (This procedure will be used in the VOLCEX exercise 2019).

In case of a diversion situation:

- NMOC determine the scope of airports suitable for diversions using the Airport Corner interface. - If an airport is part of the Airport Corner Diversion Capabilities provision process, NMOC sends a request

electronically to the dedicated Diversion Capabilities Point of Contact of the airport. - If an airport is not part of the Airport Corner Diversion Capabilities provision process, the “Current

process” explained above will be used. - The Diversion Capabilities Point of Contact at each airport that received the request via e-mail log in to the

Airport Corner and provide their minimum diversion capabilities for the requested period. - NMOC publish a dedicated link containing current diversion capabilities on the Headline News of the

Network Operations Portal (https://ext.eurocontrol.int/airport_corner_public/dc_requests). Diversion capabilities information updates will be automatically reflected on this page.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

13

Figure. Diversion capabilities request process via the Airport Corner interface

B. Collection of diversion capabilities information via the phone (This procedure will not be used during VOLCEX exercise 2019).

In case a diversion situation occurs:

- NMOC determines the scope of airports suitable to accommodate diversions.

- NMOC contacts responsible FMP(s) in order to collect diversion capabilities for those airports.

- FMP contacts the airport(s) to collect current diversion capabilities

- FMP contacts back NMOC to report on available diversion capabilities

- NMOC publish collected information on the Headline News of the Network Operations Portal.

Figure. Collecting diversion capabilities information via the phone

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

14

2) Access

When NMOC have requested the airports to provide their tactical diversion capabilities, a dedicated link containing current diversion capabilities will be published on the Headline News of the Network Operations Portal. The link is following https://ext.eurocontrol.int/airport_corner_public/dc_requests. Diversion capabilities information updates will be automatically reflected on this page.

In addition, airline users can receive automatic notifications via e-mail when an airport provides their tactical diversion capabilities. To do this, airline users must have access to the Airport Corner for Airlines interface where they can manage their subscription. Note that you have to subscribe to the participating airports in order to receive their updates during the VOLCEX exercise 2019.

How to get access?

1. If you do not have OneSky Online account, create one via the link below. If you have one, skip this step.

https://ext.eurocontrol.int/elsh/registerNewUserForApplication.do?eurocontrolresourceid=circa;

2. Send an e-mail with your OneSky Online account username and e-mail address to: airports.request.for.information@eurocontrol.int

3. We will enable your access and provide you with guidance.

NOTE: Access should be set up to all airlines that would like to receive e-mail notifications before the VOLCEX exercise starts.

3) Airports

3.1) Airports affected

ICAO AIRPORT Unavailable Alternate Remarks

LEBL Barcelona X

LEPA Palma de Mallorca

X

LEVC Valencia X

LHPB Budapest X

EDDM Munich X

LEAL Alicante X

LEGE Girona X

LEMD Madrid X

LFLL Lyon X

LGAV Athens X

LPPT Lisbon

X

LSGG Geneva X

LSZH Zurich X

LTFM Istanbul X

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

15

4) Communication

The expression “EXERCISE VOLCEX19 EXERCISE” will be clearly stated in any diversion capability communications:

In the e-mail containing the request from NMOC to airports

In the e-mail containing the diversion capabilities provided by airports to the NMOC

In the e-mail notifications sent to subscribed users e.g. airlines, sharing any airport diversion capability update

Examples of the communication e-mails are shown below.

Note: If during the exercise you receive an e-mail without the expression “EXERCISE VOLCEX19 EXERCISE”, please consider it as operational information (the live Airport Corner system will be used).

5)

5) NMOC request to the airports

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

16

6) Notification to airlines when airport provides an update

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

17

15. APPENDICES

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

18

A VOLCEX participants (DISTAFF)

A.1 DIRECTING STAFF

Organization Name Job Title E-mail Address Office Phone Number

EXERCISE LEADER

Italy

Angelo ROMITO

ANSP Inspector/ MET Regulator

ENAC

a.romito@enac.gov.it +39 06 44596623

ICAO Christopher KEOHAN Regional Officer - MET

ckeohan@paris.icao.int +33 1 46 41 85 16

ECTL

EACCC Operations Manager

Kenneth THOMAS Head of Network Operations Management Coordination

kenneth.thomas@eurocontrol.int +32 2 729 9792

+32 472 528242

+32 2 729 9028 fax

NM NM Exercise Team NM_CRISIS_EXERCISE@eurocontrol.int

……..

VO Giovanni MACEDONIO INGV – Osservatorio Vesuviano

giovanni.macedonio@ingv.it +39 81 16108300

VAAC

Toulouse

Philippe HEREIL Aeronatautical DepartmentOperations Head/VAAC Toulouse Manager

METEO FRANCE

philippe.hereil@meteo.fr +33 5 61 07 82 39

ANSP Italy

Debora PALOMBI

ENAV S.p.A.

Operations En-route National Network Manager

debora.palombi@enav.it +39 06 81662896

Regulator Italy

Angelo ROMITO

See above

NOF Italy

Santo Giuseppe

SGRO

ENAV S.p.A. OPR Services

santo.sgro@enav.it +39 06 81662582

MWO Italy

Silvia Ughetto

Claudio Gizzi/Claudio Reina

MWO Coordinator

silvia.ughetto@aeronautica.difesa.it

claudio.gizzi@aeronautica.difesa.it

claudio.reina@aeronautica.difesa.it

+39 0691293229

+390 532 828 195

IATA Carlo VERELST Manager ATM Infrastructure Europe

carlo.verelst.ext@eurocontrol.int

verelstc2@iata.org

+32 2 729 97 51

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

19

A.2 AIRCRAFT OPERATORS

Aircraft Operator

Name/Job Title E-mail Address Office Phone Number

Telecon Phone Number

Aegean Airlines

Nikolaos Vasilakis / Head of Flight Dispatch

vasilakis.nikolaos@aegeanair.com +30 210 3550107144

+30 210 3550107144

Air Astana Gerhard Coetzee / SVP Corporate Safety

Compliance

gerhard.coetzee@airastana.com +7 727 2584135 ext 4457

+7 727 2584135 ext 4457

Air Baltic Dmitrijs Buiko / Flight Dispatch Manager

dbu@airbaltic.lv +3712687348 +3712687348

Air Corsica Daniel Sebe / OCC Manager

dasebe@aircorsica.com

+33642191328 +33495290267

Air France Loic Andro / Flight Dispatch Meteorology

loandro@airfrance.fr +33 1 41 56 84 35 +33 1 41 56 84 35

Air Serbia Tijana Micic / Emergency Response

Manager

tijana.micic@airserbia.com +381 11 2010 356 +381 11 2010 343

American Airlines

Steve Smith / Flight Dispatch Instructor

stephen.smith@aa.com +16823154806 +16823157148

ASL Airlines Laurent Gilsoul / Navigation and Flight

Operations Safety Officer

lgilsoul@aslairlines.com +32478803940 +32 4 239 3205

Azul Airlines Erki Douglas Bicalho Lehto / Senior Flight

Dispatcher

Erki.lehto@voeazul.com.br

+55 11 4831 1241 +55 11 4831 4718

Azul Airlines Marcos Alberto Titoshi Ataka / Flight Dispatch

Manager

marcos.ataka@voeazul.com.br +55 11 4831 1241 +55 11 4831 4718

Azul Airlines Andre Lacerda Galrao / Supervisor Flight

Dispatch

andre.galrao@voeazul.com.br +55 11 4831 1241 +55 11 4831 4718

Azul Airlines Rildo dos Santos Vieira / Supervisor Flight

Dispatch

rildo.vieira@voeazul.com.br +55 11 4831 1241 +55 11 4831 4718

Azul Airlines Joana Trentin Piceni de Souza / Flight

Dispatcher

joana.souza@voeazul.com.br +55 11 4831 1241 +55 11 4831 4718

Blue Panorama

Mattia Coppa/ Flight Dispatch Manager

mattia.coppa@bluepanorama.com +39 0665508300 +39 0665508310

British Airways

Stephen Stebbings / Business Manager

Flight Planning

steve.stebbings@ba.com +44 208 5130470 +44 2085130470

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

20

Aircraft Operator

Name/Job Title E-mail Address Office Phone Number

Telecon Phone Number

Cityjet Janet Smith / Head of Operations

janet.smith@cityjet.com +353 85 8000764 +3538700241

Danish Air Transport

Gert Borchert / Operations Manager

ger@dat.dk +45 3167 9001 +45 3167 9001

Delta Air Lines

Gary Edwards / Supervisor Flight

Control International Operations

gary.o.edwards@delta.com +1 404 715 0209 +1 404 715 0019

EL AL Sivan Goldberger / Chief Dispatcher

sivanco@elal.co.il +972 3 9716843 +972 3 9716100

Emirates Kaspars Vitols / Flight Dispatch Examiner

kaspars.vitols@emirates.com +971 04 708 1058

+971 04 708 1058

Emirates Aleksandrs Saveljevs / Aeronautical Services

Manager

aleksandrs.saveljevs@emirates.com +971 4 708 4304 +971 4 708 4304

Emirates Peter Paul Pelino / Aeronautical Services Superintendent

peterpaul.pelino@emirates.com +971 4 708 4308 +971 4 708 4308

FedEx Justin Lonie / Senior GOC Specialist

justin.lonie@fedex.com +1 901 397 2431 +1 901 397 2431

Finnair Anne Hippi / OCC Duty Manager

anne.hippi@finnair.com +358 50 3931936 +358 50 3931936

Iberia Jaime del Moral Mateos

jdelmoral@iberia.es +34 915878620/24

TBA

KLM Martin Dijkzeul / ATC Coordinator/Flow

Control

martin.dijkzeul@klm.com +31 20 3041151/2

+31206041126

LOT Wojtek Kacprzak / ATS-ATM Specialist

w.kacprzak@lot.pl +48 22 6069985 +48 22 6069985

Lufthansa Gerd Mattes / Senior Manager Flight

Dispatch and ATM

gerd.mattes@dlh.de +49 69 696 91818

+49 69 696 91818

Novair Peter Bjorklund / Operations Manager

peter.bjorklund@novair.se +46 72 973 2797 +46 72 973 2797

Novair Henrik Ekstrand / Captain

henrik.ekstrand@novair.se +46 708 87 02 08 +46 708 87 02 08

Portugalia Airlines

Carlos Branco / Flight Operations Officer

Supervisor

cmbranco@pga.pt

+351 217 656 102

+351 217 656 026

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

21

Aircraft Operator

Name/Job Title E-mail Address Office Phone Number

Telecon Phone Number

Portugalia Airlines

Vitor Martins / Flight Operations Manager

vmmartins@pga.pt

+351 217 656 101

+351 217 656 026

SAS Lars Nielsen / Deputy Manager Flight

Dispatch

lars-rene.nielsen@sas.dk +45 32324075 +45 32324075

TAP Portugal

Vanda Rodrigues / Flight Dispatch

Supervisor

vsrodrigues@tap.pt +351 218 415 125

+351 218 416 771

TAP Portugal

Paulo Marques / Flight Dispatch Manager

pmmarques@tap.pt +351 218415123 TBA

TUI Peter Machts / Duty Manager Group

Operation Centre

peter.machts@tuifly.com +49 511 9727797 +49 511 9727797

TUI Bjorn Tiffert / ATC Manager

bjoern.tiffert@tuifly.com +49 511 9727260 +49 511 9727797/870

United Airlines

Michael Stills / Director Flight Dispatch

mike.stills@united.com +1 872 825 3771 +1 872 825 3771

UPS Airlines Claus Pantring / Manager European Air

Service Center

claus.pantring@europe.ups.com +49 22414912702

+49 22414912702

Virgin Atlantic Airways

Brenda Piggott / Business Continuity

Manager

brenda.piggott@fly.virgin.com +44 1293 448156 +44 1293 448156

Wideroe Ronny Silberg / Flightplanner

ronny.silberg@wideroe.no +47 75 51 37 10 +47 75 51 37 10

A.3 AIRCRAFT OPERATOR CRISIS COORDINATION CELL

AOCCC will be established and located in the NM ops room during VOLCEX19.

Name Job Title Office Phone Number E-mail Address

Chris Woodland

ATC & Flight Planning Manager (Thomas Cook airline group)

+44(0)1614983805 chris.woodland@thomascook.com

Fergus Flanagan

Sr. Manager Dispatch Operations – International (United Airlines)

+1 872 825 3487 fergus.flanagan@united.com

Johan Glantz

European Business Aviation Association (EBAA)

+32 2 3182813 jglantz@ebaa.org

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

22

A.4 ANSPs

STATE NAME CONTACT ROLE

Albania Enkelejda Braculla

ebraculla@albcontrol.al

+355 69 7060038

Meteo Director

Armenia

Gevorg Harutyunyan gevorg.harutyunyan@armats.am Head of Aeronautical Information Service.

ARMATS CJSC

Austria AUSTRO CONTROL

Andreas Pfoser

mwo@austrocontrol.at Process Owner MET Forecasts/Warning

Azerbaijan

Agabek Balabekov Agabek.balabekov@azans.az

FMU – Airspace Supervision and Efficiency Centre

info@asec.az

+994 12 497 16 07

+994 12 497 26 64

Belgium Bart Maes CSVR@skeyes.be

bart_maes@skeyes.be

ACC

Bosnia & Herzigovina

Adnan Gafić Adnan.gafic@bhansa.gov.ba +387 33 251 366

Bulgaria BULATSA

Victoria Fitova

viktoria.fitova@bulatsa.com Head of MET department, ATM directorate

Croatia Čedomil Švarc cedomil.svarc@crocontrol.hr Contingency Planning Specialist

Cyprus Larnaka Office cyprus.met@gmail.com Forecasting Office

Czech Republic Roman Weber weber@ans.cz

+420 220 372 209

ANS and NOTAM Expert

Denmark Flemming Schmidt

Poul-Erik Bjerrum

Rikke Baumann

fsc@navair.dk

peb@dk.nuac.eu

rbn@dk.nuac.eu

Supervisor ATCC Copenhagen

DMO ATCC Copenhagen

Estonia supervisor@eans.ee +372 625 8254

supervisor

Finland Erik Berg

ANS Finland

erik.berg@ansfinland.fi FMP

France Samantha MULLER samantha.muller@aviation-civile.gouv.fr

+33 1 69 57 60 22 -+33 7.76.18.24.64

DSNA/DO/2UM

Georgia David Kadzanaia d.kadzanaia@airnav.ge Head of ATC

+995 32 274 44 00

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

23

STATE NAME CONTACT ROLE

Greece

Kostas Kasapas

Head of Division for Operations and Met. Observations

HNMS

kostas.kasapas@hnms.gr

+30 210 9699010

Hungary

Jozsef TÖRŐCSIK Torocsik.Jozsef@nkh.gov.hu

+3612735540; mob: +36704557206

Senior ATM counsellor to the President of NTA

Julia MICZKI miczki.julia@nkh.gov.hu

mob: +36 30 448 7265

International Coordinator

Iceland Arni GUDBRANDSSON arni.gudbrandsson@isavia.is

Mob: +351 891 6464

Senior ATM Expert

Ireland Station Managers

Declan Mangan

Tristan Spillane

Joe Ryan

stationmanagerssnn@iaa.ie

Declan.Mangan@iaa.ie

Tristan.spillane@iaa.ie

Joe.ryan@iaa.ie

Supervisor

Ops Mgr

Volcex Coord

EACCC

Italy (ENAV S.p.A.)

Debora PALOMBI

debora.palombi@enav.it

+39 06 81662896 / fax +39 06 81664020 mob +39 334 6535003

En Route Operations National Network Manager

Kazakhstan The Republican Enterprise (Kazaeronavigatsia) of the Ministry of Investments and Development of the Republic of Kazakhstan

shoolembekov@ans.kz

8 7172 704-167

Air Traffic Management Department

Latvia Peteris Zacests

(SJSC “Latvijas gaisa satiksme)

peteris.zacests@lgs.lv

+371 67300763

Coordination of the ANSP units’ activities during the exercise; sending special AIREPs received from AOs to VAAC via MWO Riga.

Lithuania Rasa Siupienyte Siupienyte.r@ans.lt; fmp@ans.lt Senior specialist, Vilnius FMP

Luxembourg Arnaud Bourbey aby@airport.etat.lu Internal coordination with AIS and MET cell of ANSP

Malta Joseph Schiavone

Naomi Galea

Joseph.Schiavone@maltairport.com

naomi.galea@maltats.com

Malta Airport Manager

Malta Air Traffic Services

Head of Network Functions Management

Moldova Serghei Fedoseev serghei.fedoseev@moldatsa.md Head of ATS

Montenegro Dejan Pecenkovic dejan.pecenkovic@smatsa.rs FMP Manager

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

24

STATE NAME CONTACT ROLE

Morocco Mustapaha KHABAB

Said BARTAL

m.khabab@onda.ma +212660100055

s.bartal@onda.ma +212694702255

Norway Line Maria Hammerlund

line.maria.hammerlund@avinor.no

+47 95872894

Advisor ATM

Poland Slawomir WOJTYRA slawomir.wojtyra@pansa.pl

+48 22 601 579 189

Air Navigation Service Provider - PANSA

Portugal José AMARAL

Pedro Miguel DIAS

jose.amaral@nav.pt +351 296 820 555

OPR Room +351 296 886 299

Pedro.Dias2@nav.pt

+351 218553322 / +351 218553313/31 / +351 218553572

VOLCEX-SG STATE OPS Representative

Airspace Management Coordinator

Romania Adrian STEFAN adrian.stefan@romatsa.ro

mob.:+40722589194

FMP/AMC supervisor (ANS)

Russian Federation

Alexey BUEVICH

Vladimir SYNNIKOV

matcc@aviacom.ru

+7 495 6010643

Synnikov@matfmc.ru

+7 495 600797

Head of Strategic Planning

Navigator

Saudi Arabia Abdulrahman Alsaqabi

asaqabi@gaca.gov.sa Saudi Air Navigation Services – SANS

Serbia Dejan Pečenković dejan.pecenkovic@smatsa.rs FMP Manager

Slovakia Michal BUDAJ michal.budaj@lps.sk LZBB FMP Manager

Slovenia Aleš Fink ales.fink@sloveniacontrol.si Slovenia Control, Ltd.

Spain Víctor Gutiérrez Maestro

vgutierrez@enaire.es RAD/ENV coordinator. ATFM department

Yolanda Portillo Pé yportillo@enaire.es Head of ATFM división

Sweden Thomas Jönsson thomas.jonsson@lfv.nuac.eu FMP Manager/ Watch Supervisor ATCC

Stockholm

Switzerland Christian Weiss Christian.weiss@skyguide.ch Head of COS Management DEC

Ukraine Vitalii Bryk Bryk_VM@uksatse.aero +38 0443516067

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

25

STATE NAME CONTACT ROLE

United Kingdom Brendan Kelly

Jacob Young

Brendan.Kelly@nats.co.uk

Jacob.Young@nats.co.uk

Head of Systemised Airspace and Airport

Integration ATC Group Supervisor/Service Delivery Manager

+44 7946 550155

+44 1294 655141

United States Generic address for FAA Command Center – National Operations Manager

9-ATOR-HQ-ATCSCC-AT-NOM@faa.gov

+1 540 359 3100

A.5 ICAO

ORGANISATION NAME and ADDRESS CONTACT

ICAO Chris KEOHAN + 33 1 46 41 85 16

+33 1 46 41 85 00 (fax)

ckeohan@paris.icao.int

Natalia SAVVINA +33 1 46 41 85 28

+33 1 46 41 85 00 (fax)

nsavvina@paris.icao.int

A.6 NETWORK MANAGER

ORGANISATION NAME and ADDRESS CONTACT ROLE

EUROCONTROL

Kenneth Thomas +32 2 729 9792

+32 4 725 28242

+32 2 729 9028 (fax)

kenneth.thomas@eurocontrol.int

EACCC Operations Manager

Asli OCAL NM_CRISIS_EXERCISE@eurocontrol.int

+32 2 729 97 30

NM Crisis Team

Mark FRASER NM_CRISIS_EXERCISE@eurocontrol.int NM Crisis Team

Armin SCHAWE NM_CRISIS_EXERCISE@eurocontrol.int NM Crisis Team

Vanessa BOWELL NM_CRISIS_EXERCISE@eurocontrol.int NM Ops Manager

Michele NILLES NM_CRISIS_EXERCISE@eurocontrol.int NM Crisis Team

Johannes DE HAAN johannes.de-haan@eurocontrol.int NM Crisis Team

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

26

A.7 EUROPEAN AVIATION CRISIS COORDINATION CELL

ORGANISATION NAME CONTACT

EUROCONTROL Iacopo PRISSINOTTI iacopo.prissinotti@eurocontrol.int

European Commission Jean-Marc FLON Jean-marc.flon@ec.europa.eu

European Commission Christine BERG Christine.berg@ec.europa.eu

EU Presidency – Finland Jukka HANNOLA Jukka.hannola@trafi.fi

EASA Denis KOEHL denis.koehl@easa.europa.eu

CANSO Tanja GROBOTEK Tanja.grobotek@canso.org

CANSO Flavio SANTO SGRÒ santo.sgro@enav.it

MAB Hans-Jörg FIETZ hans-joerg.fietz.ext@eurocontrol.int

ACI Guillaume AUQUIER guillaume.auquier@adp.fr

A4E Shane McKEON mckeons@ryanair.com

IATA Carlo VERELST carlo.verelst.ext@eurocontrol.int

verelstc2@iata.org

A.8 MET WATCH OFFICES

STATE NAME e-MAIL TELEPHONE NUMBER

Albania Albcontrol MWO

sinoptika@albcontrol.al 00355696092789

Armenia Hasmik Kocharyan hasmikq@mail.ru +374 55 77 83 87

Austria Vienna

Peter Köck

Peter.koeck@austrocontrol.at 0043517033400

Azerbaijan

Nazim Huseinov dr.nazim@azans.az +994 12 4971714

Aviation Meteorological Centre

meteo@azans.az +994 12 4971693

Belgium Wim Demol wim_demol@skeyes.be +32 22062810

Bosnia & Herzigovina

Aleksandar Pajović mwo.banjaluka@bhansa.gov.ba

aleksandar.pajovic@bhansa.gov.ba

+387 51 337 573

Bulgaria

WMO Sofia

Paulina Valtchanova

Viktoria Fitova

paulina.valtchanova@bulatsa.com

viktoria.fitova@bulatsa.com

+359 2 9374260

+359 2 9374262

Croatia Jasnica Krulc jasnica.krulc@crocontrol.hr +385 1 6259 278

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

27

STATE NAME e-MAIL TELEPHONE NUMBER

Cyprus

Filippos Tymvios

Head of Synoptic and Aeronautical Section

ftymvios@dom.moa.gov.cy +357 22 802934

+357 22 802901 fax

Mouskos Michalis

Head of the Larnaka Weather Forecasting Unit

mmouskos@dom.moa.gov.cy +357 24 802973

+357 24 304753 fax

Czech Republic

Bohumil Techlovsky

Radomira Vecerkova

techlovskyb@chmi.cz

vecerkova@chmi.cz

+420244032231

+420220372143

Denmark (and Greenland in case Greenland is affected)

PoC to be contacted only on the day of the exercise:

A) Duty aviation forecaster, MWO Kobenhavn, Danish Meteorological Institute

and

B) Duty aviation forecaster, MWO Kangerlussuaq (Greenland), Danish Meteorological Institute

-------------

PoC for planning of the exercise (and for CC on the day of the exercise): (for Denmark and Greenland)

C) Majken Sofie Demant

D) Ole O. Kristensen

E) Michael S. Kamp

F) Mads C. Jessen

E-mails to be used only on the day of the exercise:

A) aviation.opr@dmi.dk (MWO in Denmark)

and

B) sfj@dmi.gl (MWO in Greenland)

------------

E-mails to be used for planning of the exercise (and for CC on the day of the exercise):

C) msd@dmi.dk

D) ook@dmi.dk

E) msn@dmi.dk

F) mcj@dmi.dk

Telephone numbers to be used only on the day of the exercise:

A) +45 39157272 (alternative: +45 39157200)

and

B) + 299 841022

------------

Telephone numbers to be used for planning of the exercise:

C) +45 39157295

D) +45 39157252

E) +45 39157211

F) +45 39157226

Estonia Natalia VERBENKO natalia.verbenko@envir.ee +372 666 0933

Finland Mr Janne Ylläsjärvi janne.yllasjarvi@fmi.fi

+358504008763

France Philippe HÉREIL philippe.hereil@meteo.fr + 33 5 61 07 82 39

Georgia Badri Jijelava b.jijelava@airnav.ge Head of MET Service

+995 032 744310

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

28

STATE NAME e-MAIL TELEPHONE NUMBER

Germany MWO Frankfurt wv2.mwo@dwd.de +49 69 8062 4740

Task Force VA vulkanasche@dwd.de +49 69 8062 5639

Greece MWO Athenis info@hnms.gr +30-210-9699101-3

Kostas Kasapas

Head of Division for Operations and Met. Observations

kostas.kasapas@hnms.gr +30 210 9699010

Adamantia Vlassi Aeronautical Meteorology Department

adamantia.vlassi@hnms.gr +30 210 9699012

Hungary Mrs. Lívia Berényi MWO Budapest Hungarian Meteorological Service

berenyi.l@met.hu +36-1-346-4654

Iceland Sara Barsotti

Björn S. Einarsson

sara@vedur.is

bjornse@vedur.is

+354 895 2517

+354 845 6140

Ireland Tony Tighe

John Howe

Tony.tighe@met.ie

John.howe@met.ie

Head Aviation Services Principal Meteorological Officer

Israel Evgeny Brainin Head of Aviation Meteorology Israel Meteorological Service

brainine@ims.gov.il

+972-3-9403179 +972-50-6212790

Italy Meteorological Watch Office- Poggio Renatico

Lt. Col. Riccardo Peirolo

aerocoa.aoc.smv@aeronautica.difesa.it.

+390532828195

Meteorological Watch Office COMET – Pratica di Mare (RM) Lt Col. Silvia UGHETTO Maj. Davide Colantonio

aerocomet.2sv.pra@aeronautica.difesa.it aeroresia.sim.opr@aeronautica.difesa.it

+390691293229

Kazakhstan The Republican State Enterprise (Kazaeronavigatsia) of the Ministry of Investments and Development of the Republic of Kazakhstan

Meteorological Services and Information Department

meteoans@mail.ru 8 7172 704-330

8 7172 704-331

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

29

STATE NAME e-MAIL TELEPHONE NUMBER

Latvia Janis Veveris

(Latvian Environment, Geology and Meteorology Agency)

janis.veveris@lvgmc.lv +37167032637

Lithuania Dovile Kersyte dovile.kersyte@meteo.lt +37070694798

Luxembourg See ANSP

Malta Joe Schiavone

Jeffrey Custò

joseph.schiavone@maltairport.com metoffice@maltairport.com

+356 2369 6687 +35623696174

Moldova Leonid Vidiborschii leonid.vidiborschii@moldatsa.md +37322502924

Montenegro Sasa Vuceta sasa.vuceta@smatsa.rs +381 646146849

+381 113814867

Morocco Abderrahim MOUHTADI abderrahim.mouhtadi@gmail.com +212661472338

Netherlands MWO De Bilt

Frits Beekman

beekman@knmi.nl +31 302206276 +31 655190627 Fax: +31 302201514

Norway Hans H. Fremming hansf@met.no +47 92693455

Poland Izabela ZABLOCKA izabela.zablocka@imgw.pl +4822518012397

Portugal IPMA, I.P. met.aero@ipma.pt LPMGYMYM

Carlos MATEUS carlos.mateus@ipma.pt +351 218 474 583

Fernando REI fernando.rei@ipma.pt

Nuno LOPES nuno.lopes@ipma.pt

Romania Valentin MAGUREANU valentin.magureanu@romatsa.ro

Russian Federation

Yuliya NARYSHKINA juliaavia@mail.ru +7 499 795 20 02

Serbia Sasa Vuceta sasa.vuceta@smatsa.rs +381 646146849

+381 113814867

Slovakia Cyril Kunzo

Zuzana Rusnáková

cyril.kunzo@shmu.sk zuzana.rusnakova@shmu.sk

00421917873541

Slovenia Ljubljana dezurni.brnik@arso.gov.si +386 4 280 45 00

Spain Javier RODRÍGUEZ frodriguezm@aemet.es +34 915819763 +34 630889240

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

30

STATE NAME e-MAIL TELEPHONE NUMBER

Sweden Maria Lundblad maria.lundblad@smhi.se +46 8 5178 8773

Switzerland Kaspar Bucher (coordination)

MWO LSSW

(operation)

METregulation@meteoswiss.ch flugwetter@meteoswiss.ch

+41 58 460 9736 +41 43 816 2015

Ukraine Iryna Sadychko Sadychko_IV@uksatse.aero +38 0443516056

STATE NAME e-MAIL TELEPHONE NUMBER

United Kingdom

Jonathon Dutton Jonathon.Dutton@metoffice.gov.uk (Head of Aviation Business)

United States

Generic address for FAA Command Center – National Operations Manager

9-ATOR-HQ-ATCSCC-AT-NOM@faa.gov

+1 540 359 3100

A.9 NOTAM Offices

STATE NAME e-MAIL TELEPHONE NUMBER

Albania Albania INO ino@albcontrol.al

Armenia Armenian INO notam@armats.am +374 10 29 29 29 (314)

Austria Vienna

Martin Rapp

martin.rapp@austrocontrol.at 0043517033254

Azerbaijan Aleksandr Estrov aleksandr.estrov@azans.az +994 505858327

NOTAL office azans.notam@azans.az

Belarus

Oleg Homufganski

Head of AIS

Andrei Zubik

notam@ban.by +375 (33) 316-30-69

Belgium Tinne Fobelets tinne_fobelets@skeyes.be

Bosnia & Herzigovina

Edin Šarić edin.saric@bhansa.gov.ba +387 33 251 381

Bulgaria

BULATSA NOTAM&ARO office Sofia, ACC

Valentina Georgieva

valentina.georgieva@bulatsa.com +359 2 9374250

+359 2 9374252

Croatia Romana Lavrić-Čulina

romana.lavric-culina@crocontrol.hr +385 1 6259 368

+385 1 6259 314

Cyprus Larnaka Office cyprus.met@gmail.com Forecasting Office

Czech Republic Michal Pufr pufr@ans.cz +420220374295

+420724949265 mobile

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

31

STATE NAME e-MAIL TELEPHONE NUMBER

Denmark Carsten Biener caf@dk.nuac.eu

Estonia nof@eans.ee +3726258375

Olga MAŠINSKAJA olga.masinskaja@eans.ee +372 625 8284

Aigar TARRE aigar.tarre@eans.ee +372 625 8323

Finland Erik Berg

ANS Finland

erik.berg@ansfinland.fi FMP (acting as contact also for ARO)

France Samantha MULLER samantha.muller@aviation-civile.gouv.fr

+33 1 69 57 60 22 -+33 7.76.18.24.64

DSNA (acting as contact also for NOF)

Georgia Mikhail Gafrindashvili

m.gafrindashvili@airnav.ge Head of AIS Service

+995 32 274 42 37

Germany AIS-Centre Operations Support

Notam.office@dfs.de +49 6103 707 5555

Iceland Sunna Dís Ingibjargardóttir

notam@isavia.is

+354 424 5193

Ireland AIS/NOTAM aisops@iaa.ie +35361703570

Italy Santo G. Flavio SGRÒ

OPR Services

santo.sgro@enav.it +39067986581

+390679086616

+39 3205695079 mobile

Kazakhstan The Republican State Enterprise (Kazaeronavigatsia) of the Ministry of Investments and Development of the Republic of Kazakhstan

The Aeronautical Information Management Department

nof@ans.kz 8 7172 704-260

8 7172 773-450

Latvia Svetlana Vorozcova

(SJSC “Latvijas gaisa satiksme)

svetlana.vorozcova@lgs.lv

nof@lgs.lv

+371 67300665

+371 67300664

Lithuania Algirdas Jasiulionis Jasiulionis.a@ans.lt; briefing@ans.lt +37070694620

Luxembourg See ANSP

Moldova Dorin Gadimba aim@moldatsa.md +37322502810

Montenegro Danijel Scepanovic danijel.scepanovic@smatsa.rs +381 113814575

+381 648958090

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

32

STATE NAME e-MAIL TELEPHONE NUMBER

Morroco Ahmed Reda ABKARI

a.abkari@onda.ma +212694702225

Norway Stein-Olav Meren Stein.Olav.Meren@avinor.no +47 64819020

Poland Alicja SKORUPKA nof@pansa.pl +48 22 663 726 283

Portugal lppt.com.nof@nav.pt

Romania Leonard GEAMANU notam@romatsa.ro

Serbia Danijel Šćepanović danijel.scepanovic@smatsa.rs +381 648958090 mob

+381 113814575 fix

Slovenia Aleš Omahne ales.omahne@sloveniacontrol.si. + 386 4 20 40 364

Spain SYSRED (ENAIRE) Sysredh24@enaire.es +34 667198880

+34 667198881

+34 916785364

Sweden FPC (flight planning centre)

nof@lfv.se +46 8 797 63 38

Switzerland NOF (ANSP)

LIFS (CAA) pls send always a cc-copy when addressing the NOF

Nof.ch@skyguide.ch

lifs@bazl.admin.ch

+41 439316196

Turkey Azim Bul

Saffet Ozturk

azim.bul@dhmi.gov.tr

saffet.ozturk@dhmi.gov.tr

+90 312 204 2285

+90 312 204 2288

Ukraine Sergii Kuvaldin Kuvaldin_SM@uksatse.aero +38 0443516895

United Kingdom

Chris Harben Chris.Harben@nats.co.uk

(NOTAM Team Leader)

United States Generic address for FAA Command Center – National Operations Manager

9-ATOR-HQ-ATCSCC-AT-NOM@faa.gov

+1 540 359 3100

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

33

A.10 Regulators

STATE NAME (role where appropriate)

e-MAIL TELEPHONE NUMBER

Armenia Galust Poghosyan

(Head of aerodromes certification and ATM department of general department of civil aviation at the government of the Republic of Armenia)

galust.poghosyan@gdca.am +374 91 41 23 31

Austria Alfred Gulder

Michael Ableidinger

alfred.gulder@bmvit.gv.at

michael.ableidinger@austrocontrol.at

+436648563430

+43517034000

Azerbaijan Emin Gasimov e.gasimov@caa.gov.az +994 502222143

Belgium Patrick Vanheyste patrick.vanheyste@mobilit.fgov.be

+ 02 2774471

Bulgaria Slavko Varadzhakov

Director, Air Navigation Services

SVaradzhakov@caa.bg +359 3 9371030

Croatia Amela Jeričević Amela.Jericevic@ccaa.hr +385 1 2369 368

Czech Republic Roman Doba

CAA, Inspector

doba@caa.cz +420225421724

Denmark Kim Rosing-Asvid, Chief Inspector, Danish Transport, Construction and Housing Authority, Coordinator for Denmark

kiro@tbst.dk +45 4178 0163

Estonia Kea TOI

Senior Inspector of Air Traffic Services and Aerodromes Department

kea.toi@ecaa.ee +372 610 3563

Finland Tapio Tourula

(head of preparedness)

tapio.tourula@trafi.fi +358 400 992242

France (DGAC) Sébastien MONTET

Ms Anne-Laure GAUMERAIS

Ms Carole LENCK

cabinet.dgac@aviation-civile.gouv.fr

+33 1 58 09 37 94

+33 1 58 09 39 72

+33 1 58 09 39 73

+33 6 13 61 24 26

+33 6 19 06 67 32

Georgia Nino Gelovani

MET Inspector

n.gelovani@gcaa.ge +995 5 165012

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

34

STATE NAME (role where appropriate)

e-MAIL TELEPHONE NUMBER

Germany Michael Lokay

VOLCEX19 STATE OPS REPRESENTATIVE

Michael.Lokay@bmvi.bund.de +49 228 99 300 4587

+49 173 705 7261 mobile

Dr. Dirk Engelbart

VOLCEX19

STATE OPS

Dirk.Engelbart@bmvi.bund.de +49 228 99 300 6221

+49 1520 187 4262 mobile

Hungary Torocsik Jozsef Torocsik.Jozsef@nkh.gov.hu +36 1 273 5540

Julia Miczki miczki.julia@nkh.gov.hu +36 30 448 7275

Iceland Þröstur Jónsson throsturj@icetra.is

+354 480 6182

Ireland Paul Kennedy paul.kennedy@iaa.ie Regulator

Italy – ENAC (CAA) Vasco LOCCI

(ATM Inspector- Regulator)

Lt. Col Angelo ROMITO

(ANSP-MET Inspector- Regulator)

Lt. Col Danilo PANCOTTI (ANSP-MET Inspector - Regulator)

v.locci@enac.gov.it

a.romito@enac.gov.it

d.pancotti@enac.gov.it

+39 06 44 59 6771

+39 3290176285

+39 06 44 59 6623

+393371376016

+39 06 44 59 6820

+39 3346596373

Saudi Arabia Abdulrahman Alsaqabi

ANS Safety Inspector

asaqabi@gaca.gov.sa +966 (11) 5253779

+966 540 66 20 60

Kazakhstan The Ministry of Investments and Development of the Republic of Kazakhstan

Civil Aviation Committee

m.tundebayev@mid.gov.kz 8 7172 754-839

Latvia Alla Kajevcenko

(National Coordinator, CAA)

alla.kajevcenko@caa.gov.lv +371 67507912

Lithuania Loreta Kasparaité Loreta.kasparaite@caa.lt +37052739051

Luxembourg Stéphane Vallance Stephane.vallance@av.etat.lu

Moldova Andrei Bzovii

Senior Officer, Air navigation division

andrei.bzovii@caa.gov.md +37322823561

Montenegro Ruzica Vujasinovic rvujasinovic@caa.me +382 67358818

Morocco Mohamed ETTEMRI ettemri10@gmail.com +212629272021

Netherlands

Rob Van der Boom

Rob.vander.boom@minienm.nl

+31 6 5259 6048

Ministry of Infrastructure and the environment

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

35

STATE NAME (role where appropriate)

e-MAIL TELEPHONE NUMBER

Norway Signe Roysland Sorlie

Ira Schaug-Pettersen

srs@caa.no

irs@caa.no

+47 90506993

+47 97572240

Poland Dariusz STĘPIEŃ dstepien@ulc.gov.pl +48 22 602 688 352

Portugal

GAMA (NSA-MET) autoridade@gama.mm.gov.pt +351 218 447 069

CAA - Joao DUQUE Joao.duque@anac.pt +351 21 842 3500

CAA – Antonio Beja abeja@anac.pt +351 21 842 3500

Romania Claudia VIRLAN claudia.virlan@caa.ro

Russian Federation Elena GLUHOVSKAYA Gluhovskaya_EP@scaa.ru + 7 499 231 68 96

Serbia Zlatko Miscevic, SFP zmiscevic@cad.gov.rs +381 648033520 mob.

+381 112927117 fix.

Ljiljana Savic, Alt. SFP ljsavic@cad.gov.rs +381 648033620 mob.

+381 112927107 fix.

Slovenia Sebastjan Sevčnikar sebastjan.sevcnikar@caa.si +386 1 244 66 30

Spain José MOZO GONZÁLEZ jlmozo@seguridadaerea.es +34 646622154

+34 913968378

Helena GRIÑAN (DGAC) hgrinan@fomento.es (+34) 915977973

Sweden Eva Tingwall eva.tingwall@transportstyrelsen.se

+46 703 253565

Switzerland Roland MAEUSLI – FOCA

Safety & Risk Management

roland.maeusli@bazl.admin.ch +41 58 463 77 13

Ukraine Volodymyr Potebnia Volodymyr.Potebnia@avia.gov.ua

+38 0443515206

United Kingdom Colin Hord

(MET & AIM Policy Lead)

Colin.hord@caa.co.uk

United States Generic address for FAA Command Center – National Operations Manager

9-ATOR-HQ-ATCSCC-AT-NOM@faa.gov

+1 540 359 3100

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

36

A.11 VAACs

ORGANISATION NAME and ADDRESS CONTACT

VAAC London Operations Centre

emarc@metoffice.gov.uk

+44 13 92 88 60 95

VAAC Manager – Anton MUSCAT

anton.muscat@metoffice.gov.uk

+44 13 92 88 60 33

VAAC Montreal Biljana Bekcic

biljana.bekcic@canada.ca

Dov Bensimon dov.bensimon@canada.ca

Operational

vaac@ec.gc.ca

VAAC Toulouse Philippe HÉREIL vaac@meteo.fr (operations e-mail)

philippe.hereil@meteo.fr

+33 5 61 07 80 96 (operations phone)

+33 5 61 07 82 54 (operations fax)

Patrick SIMON + 33 5 61 07 8150

+ 33 5 61 078109 fax

patrick.simon@meteo.fr

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

37

A.12 Other organisations

ORGANISATION NAME and ADDRESS CONTACT ROLE

Deutscher Wetterdienst Force

DWD VA Task vulkanasche@dwd.de

+49 69 8062 5639 DWD Crisis Coordination Cell

IATA Carlo VERELST +32-2-729 97 51

carlo.verelst.ext@eurocontrol.int

verelstc2@iata.org

AOLC Participant

IFALDA David PORTER

Sevda TANTAN

dporter@ifalda.org

stantan@ifalda.org

Fligth Dispatcher Coordination

IATA (Russia) Dmitry KOSOLAPOV kosolapovd@iata.org

+ 7 495 2580780

Rolls-Royce CLE Rory Clarkson rory.clarkson@rolls-royce.com +44 (0) 1332 246027 +44 (0) 7852 824412 mobile

Capability lead, Engine Environment Protection & Installations Aero

Performance and Aerothermal Systems (SINA-17)

NLR : Netherlands Aerospace Centre

Wilfred Rouwhorst

wilfred.rouwhorst@nlr.nl +31-(0)88-511-3728

Cockpit and Flight Operations Department

University of Iceland Uta Reichardt utar@hi.is Observer

Heathrow Airport Mike Glen

Michael-LHR_Glen@heathrow.com +44 (0)7921 276549

Airspace Performance Manager

Fostering Ministry Unidad de Emergencias y Coordinación de Crisis

(+34) 5977400 Observer

AENA Airports Centro H24 gesred-h24@aena.es

(+34) 3938487

(+34)600970776

Observer

University of Salzburg Carl-Herbert Rokitansky

FB Computer Science Institute

Univerity of Salzburg

roki@cosy.sbg.ac.at Professor and

H2020 project EUNADICS-AV

ZAMG 1190 Wien, Hohe Warte 38 marcus.hirtl@zamg.ac.at

tel.: +43 1 36026 2406

fax.: +43 1 36026 74

Head of Section Chemical Weather Forecasts

Netherlands Schiphol airport:

Suzan van Zutphen – Process Owner Aircraft In-& Outbound

Thomas Dirksmeier – Sr Officer Continuity & Crisis Management

Zutphen_S@schiphol.nl

Dirksmeier_t@schiphol.nl

+31653410323

0651559456

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

38

A.13 Airports

AIRPORT NAME TITLE EMAIL TELEPHONE

Barcelona (LEBL), Palma de Mallorca (LEPA), Valencia (LEVC), Madrid (LEMD), Alicante (LEAL), Girona (LEGE)

Dionisio Canomanuel Gonzalez

dcanomanuel@aena.es

0034 91 393 67 96

Ejecutivos de red madejered@aena.es 0034 91 393 67 99

Gestion de red H24

gesred-h24@aena.es

0034 91 393 67 99

Budapest (LHPB)

Zsolt Szinyéri Airport Operations Manager zsolt.szinyeri@bud.hu

0036 1 296 6270

Airport Operational Manager (generic)

Airport Operational Manager on duty aodm@bud.hu

0036-30-806-8400

Lisbon (LPPT)

Airport Operations Supervisor liskaxh@ana.pt

00351 218 413 533

Nuno Nepomuceno TBD nuno.nepomuceno@nav.pt

TBD

Lyon (LFLL) Bérangère JOCTEUR

Berangere.JOCTEUR@lyonaeroports.com 0033 4 72 22 78 9

Geneva (LSGG)

Airport Duty Manager

Airport Duty Manager airport.manager@gva.ch

0041 22 717 7979

Zurich (LSZH) Airport Steering Zurich

Duty Manager Airport Steering AirportSteering@zurich-airport.com

00 41 43 816 77 44

Athens (LGAV)

Airport Duty Officers

Airport Duty Officers ADO@aia.gr

0030 210 35 40 000

(Airport Services Operations Center ( ASOC)

ASOC Senior Supervisor asoc_senior_supervisor@aia.gr

0030 210 35 40 000

Istanbul (LTFM)

Umay Dinçcan

A-CDM Chief | AOCC Directorate umay.dinccan@igairport.aero

0090 444 1 442

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

39

B Scenario

Modelled Ash Concentration for VOLCEX 19 0600-1200 UTC 20 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

40

Modelled Ash Concentration for VOLCEX 19 FM 1200 to 1800 UTC 20 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

41

Modelled Ash Concentration for VOLCEX 19 FM 18.00 to 24.00 UTC 20 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

42

Modelled Ash Concentration for VOLCEX 19 FM 00.01.to 06.00 UTC 21 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

43

Modelled Ash Concentration for VOLCEX 19 FM 06.00.to 12.00 UTC 21 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

44

C EVITA

C.1 What is it for

EVITA provides a graphical display of the ash cloud based on the official forecasts of the Volcanic Ash Advisory Centres of London or Toulouse. Tools enable users to find out if flights are impacted by the cloud for possible rerouting. Please consult the user guide for full details (see C.4).

C.2 EVITA usage for VOLCEX19

All participants of the exercise will have access to a dedicated exercise instance of EVITA. A special link is provided (see below) to the login page.

Flights plotted in EVITA are the real time Ops flight plans under the situation of the day. Access to the test NOP Portal will also provide access to the AIREP functionality and some exercise headline news and AIMs.

C.3 Access rights

EVITA and AIREP are situated in the NM Protected NOP Portal. Participants who already have a token from the NM with access to the Protected NOP Portal can use it to access the test platform. No action required.

Participants of the VOLCEX19 who do not yet have access to the protected NM NOP can request a temporary username and password, early enough (2 weeks before the exercise), by sending a simple Email request to NM_CRISIS_EXERCISE@eurocontrol.int stating name, company and email adress of the requester.

For permanent access to the protected NOP please submit a request for a token via the standard procedure described in the following link http://www.eurocontrol.int/network-operations/nm-operational-services-and-products. Note that this official admin procedure may take quite some time.

C.4 Training and user documentation

Participating members may attend an E-learning module for training on EVITA. The E-learning module, requiring registration, is available on the Training zone (https://trainingzone.eurocontrol.int). It explains the correct use of EVITA to AO’s, ANSP’s and other interested parties.

This module is available in the Training Zone via Catalogues > Training Catalogue > Network Operations > Crisis & Contingencies or via the Search function

In addition to the above the following special link is also available: https://trainingzone.eurocontrol.int/ilp/pages/mediacontent.jsf?catalogId=291152&mediaId=5803252 (copy and paste into browser)

An EVITA User Guide is also available at the following link:

https://www.eurocontrol.int//publications/evita-users-guide

C.5 Access step-by-step

Main features of the EVITA will include:

displaying ash concentration data received from VAAC Toulouse (Méteo France) on the NM NOP Portal map (select crisis VOLCEX19)

displaying coordinates of Danger Areas, as declared by States via NOTAM, on the NM NOP Portal map

detecting sectors, aerodromes and flights impacted by either ash concentration data, Danger Areas (accessible by all EVITA users) or AO defined areas (accessible only locally)

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

45

Displaying AO’s own areas based on other sources that they may have (access to these areas available only locally)

Please use either Firefox or Chrome browser for best results (Internet Explorer comes with limitations)

1. Click on the following URL to access the exercise platform:

https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

IMPORTANT NOTE: Please do not use the link before 18 Nov 2019.

2. Enter UserName and Passcode (from your token or the login given by the NM Crisis Management Team) and press Sign In.

3. In some cases a white page comes up with the text “Your login was successful” but no further navigation options

In that case please copy and paste the following text into the browser command and press enter: https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

46

4. Select a Role (any) and Domain (SAT/X) and press GO

5. You are now in the NOP Portal. Scroll down to the EVITA portlet (portlets on the right) and click on VOLCEX19.

6. In order to see the map (when selecting Plot Crisis) the following is required:

Pop ups need to be allowed.

Flash Player must be installed and enabled. If that is not the case the different browser types will display different error messages:

Firefox (click on the symbol to enable Adobe Flash and then Allow)

Chrome (first press OK to close the internal error message and then click on the Get Adobe Flash Player button on the bottom left. Subsequently a message comes up asking for permission to run Flash Player. Press Allow).

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

47

C.6 Ash concentration data from the VAAC

In VOLCEX19 VAAC Toulouse (Météo France) will provide EUROCONTROL with ash concentration (high, medium and low thresholds) in CSV format (see App B).

C.7 Affected Areas published by States via NOTAM

Any NOTAM received for the exercise will be uploaded by NM Ops staff during VOLCEX19. They will:

detect relevant NOTAM’s

extract (manually) coordinates of affected areas

upload coordinates of the areas in EVITA Important note: Only NOTAMS with correct format can be uploaded. Only coordinates can be accepted as area definition.

C.8 EVITA AO users may upload their own defined areas and plot them in EVITA locally

Individual AO users with corresponding token profile will have a possibility to upload coordinates of their own defined areas in EVITA. These areas will be displayed in EVITA locally, i.e. other VOLCEX participants will not have access to these participant specific areas. Guidelines on how to create such local areas are given in the EVITA User Guide (please use link from App C.2).

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

48

D ATM network simulation

For the exercise objective “Test the ATM responsiveness to need for Aircraft Operators operational flexibility” extensive traffic simulations have been executed by the NM.

The simulation results will highlight the impact on ATM and together with the measures taken by the NMOC it will form the basis for discussions on how operational flexibility was met. Screenshots of the NMOC Traffic Simulations are provided below and will be discussed during the teleconferences.

It is not possible to collect all operational decisions from all Aircraft Operators before the exercise. It is therefore only possible to apply one uniform approach of how to re-route and where to re-route. The principle is to have as many flights as possible operating.

The following important assumptions apply to the simulations:

Only departures and arrivals from/to airports under high density ash clouds are cancelled.

All other flights are operated (including all incoming long-haul) and re-routed around high ash concentration airspace, except in case of unrealistic level capping for more than 200 NM and/or reroutes adding more than 800 NM.

Flight operations take place in airspace with low and medium ash concentration – but no flights will enter airspaces of high ash concentration.

The traffic to be assessed is based on the operational situation valid around the time of the operational teleconferences.

Exercise clock Event VAAC chart used

09:00 Operational

teleconference

Modelled Ash Concentration valid 0600 UTC

to 1200 UTC on 20 Nov 2019

13:30 Operational

teleconference

Modelled Ash Concentration valid 1200 UTC

to 1800 UTC on 20 Nov 2019

The agenda for the operational teleconferences 1 and 2 can be consulted in Appendix F

D.1 Operational teleconference 1 at 09:00 UTC (ash cloud charts 0600-1200 UTC)

Current network situation

- 4,446 flights are affected by predicted high ash concentration.

- Impact on the airlines is high with 1,325 flights cancelled and 972 flights re-routed around or under areas

of high density.

- The impact of re-routes is high on the Network, although the number of cancelled flights means a

significant reduction in traffic.

- 2,149 additional flights have cancelled since they were planned from/to airports below areas of

predicted high ash concentration GND-FL200. This brings the total figure of cancellations to almost 3,500

for this morning.

- 61 airports are not available, due to high ash up to FL200 (airports where there is at least one planned

flight.) There are no airports available in Italy, Corsica, Croatia, Serbia, parts of Southern France (LFTH,

LFMC, LFMD, LFMN,) LROD, LRTR, most of Ukraine, Valencia and the Balearic Islands.

- Impact is low in terms of ATFM delay with 2,000 mins delay. Maastricht has the majority of re-routeing

flights and Delta sectors are regulated with 792 mins of delay.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

49

- The main ash cloud from FL200 to FL350 stretches in a large band from the centre of Spain North-

eastwards into Ukraine, therefore cutting off a large part of Europe for flights in any direction and

limiting re-route possibilities.

- Western and North-western states are unaffected by the ash cloud at all. Traffic between Scandinavia

and Portugal is able to operate with very little re-routeing.

- High level traffic is able to operate between the UK and Algeria/Tunisia above FL350.

- In addition, traffic on a SW-NE axis is able to operate through most of Germany, the NW part of Czech

Republic and the Northern part of Poland.

The following picture shows the applicable ash situation based on VAAC ash concentration charts valid 06:00 to 12:00 UTC with high ash concentration. Three different flight level bands are indicated by colours SFC – FL200 (red), FL200 – FL350 (green) and FL350 - FL550 (blue).

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

50

Planned flights with filed route through area of high ash concentration

Traffic after re-routing (rerouted traffic ONLY)

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

51

D.2 Operational teleconference 2 at 13:30 UTC (ash cloud charts 1200-1800 UTC)

Current network situation

- The ash cloud has moved further South, opening up the area to the North, including Switzerland and

Czech Republic.

- Since this morning an additional 5,321 flights are foreseen to be affected by predicted high ash

concentration during the afternoon, making a total so far of 9,787 flights.

- Impact on the airlines is increased with a further 3,276 flights cancelled, giving a total cancellation of

around 4,600 flights due to excessive re-routeing or level-capping.

- Of the cancelled flights for the afternoon 1,005 are DEP/ARRs from to airports below areas of predicted

high ash concentration GND-FL200.This brings the total to 3,154 flights cancelled during this period.

- 1,060 flights will re-route under or around areas of high density, giving a total of 2,032 flights re-routed.

- 64 airports are unavailable for this period due to high ash cloud content at low level.

- ATFM delay has increased, with 2,732 mins in Maastrich Delta sectors, 1,053 mins for Brest and 518

mins for Greece. This brings the total delay to 20,500 mins.

- Traffic is now able to route from the UK through West Switzerland and down the West coast of Italy

below FL350 and over mainland Italy above FL350.

- Traffic is still able to operate in the South Eastern part of the Mediterranean at high level (above

FL350.)

The following picture shows the ash cloud based on the VAAC Toulouse ash concentration charts with high ash concentration, valid from 12:00 to 18:00 UTC. Three different flight level bands are highlighted in colour: SFC – FL200 (red), FL200 – FL350 (green) and FL350 - FL550 (blue).

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

52

Planned flights with filed route through area of high ash concentration

Traffic after re-routing

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

53

E Examples of Messages

Scenario messages related to the exercise, including at least one example for each of the following: VAA, VAG, CONCENTRATION CHARTS, CSV FILES, SIGMET, ASHTAM or VA NOTAM, AIM, VONA and SPECIAL AIR-REPORT.

E.1 VAA MESSAGE

Volcanic Ash Advisory 0600 UTC 19 Nov 2019

VA ADVISORY STATUS:EXER DTG: 20191119/0600Z VAAC: TOULOUSE VOLCANO: VESUVIUS 211020 PSN: N4049 E01425 AREA: ITALY SUMMIT ELEV: 1281M ADVISORY NR: 2019/1 INFO SOURCE: EXERCISE VOLCITA 2019 EXERCISE AVIATION COLOUR CODE: RED ERUPTION DETAILS:ERUPTION AT 20191118/0600Z EXERCISE VOLCITA 2019 EXERCISE OBS VA DTG: 19/0600Z

OBS VA CLD: SFC/FL100 N4100 E01445 - N3845 E01530 - N3830 E01300 - N3515 E01145 - N3915 E00415 - N4200 E00845 - N4100 E01445 MOV W 15KT FL100/400 N3945 E01615 - N3845 E00945 - N4015 W00530 - N4315 W00930 - N4400 W00815 - N4200 W00445 - N4115 E00415 - N4315 E00945 - N3945 E01615 MOV NW 40KT FL400/550 N4100 E01415 - N3700 E02515 - N3600 E02430 - N3845 E01430 - N4015 E01330 - N4100 E01415 MOV SE 40KT

FCST VA CLD +6 HR: 19/1200Z SFC/FL100 N4100 E01445 - N3815 E01615 - N3830 E01245 - N3515 E01245 - N3445 E00900 - N3800 E00715 - N3930 E00115 - N4245 E00915 - N4100 E01445 FL100/400 N3900 E01715 - N3800 E01200 - N4015 W00945 - N4215 W01330 - N4445 W01100 - N4200 W00830 - N4245 E00330 - N4730 E00630 - N3900 E01715 FL400/550 N4130 E01415 - N3745 E02145 - N3500 E03015 - N3400 E02930 - N3845 E01415 - N4030 E01230 - N4130 E01415

FCST VA CLD +12 HR: 19/1800Z SFC/FL100 N4145 E01530 - N3815 E01615 - N3745 E01230 - N3415 E01315 - N3330 E00915 - N3730 E00730 - N3930 W00100 - N4400 E00830 - N4145 E01530 FL100/400 N4000 E01615 - N3900 E01415 - N3745 E00715 - N4030 W00215 - N3845 W01545 - N4430 W01445 - N4145 W01045 - N4300 E00115 - N5130 E00915 - N4515 E01130 - N4000 E01615 FL400/550 N4130 E01415 - N3500 E02745 - N3415 E03515 - N3315 E03415 - N3345 E02615 - N3845 E01415 - N4030 E01230 - N4130 E01415

FCST VA CLD +18 HR: 20/0000Z SFC/FL100 N4130 E01515 - N3730 E01730 - N3730 E01400 - N3330 E01345 - N3315 E00845 - N3700 E00730 - N4000 W00200 - N4145 E00515 - N4630 E00900 - N4230 E01215 - N4130 E01515 FL100/390 N3745 E00645 - N4015 W00445 - N3730 W01300 - N3815 W01900 - N4200 W01915 - N4345 W01400 - N4100 W01315 - N4345 E00130 - N4745 E00500 - N5245 E01730 - N5130 E02300 - N4715 E01630 - N4030 E01545 - N3745 E00645 FL390/550 N4230 E01515 - N3700 E02330 - N3315 E03215 - N3500 E04145 - N3100 E03345 - N3415 E02300 - N3900 E01445 - N4045 E01300 - N4230 E01515

RMK: EXERCISE VOLCITA 2019 PLEASE DISREGARD. EXERCISE EXERCISE EXERCISE

NXT ADVISORY: NO LATER THAN 20191119/1200Z=

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

54

VA ADVISORY STATUS:EXER DTG: 20191119/1200Z VAAC: TOULOUSE VOLCANO: VESUVIUS 211020 PSN: N4049 E01425 AREA: ITALY SUMMIT ELEV: 1281M ADVISORY NR: 2019/2 INFO SOURCE: EXERCISE VOLCITA 2019 EXERCISE AVIATION COLOUR CODE: RED ERUPTION DETAILS:ERUPTION AT 20191118/0600Z EXERCISE VOLCITA 2019 EXERCISE OBS VA DTG: 19/1200Z

OBS VA CLD: SFC/FL100 N4100 E01445 - N3815 E01600 - N3830 E01300 - N3530 E01245 - N3445 E00915 - N3800 E00700 - N3930 E00145 - N4245 E00915 - N4100 E01445 MOV W 15KT FL100/400 N3900 E01715 - N3800 E01200 - N4015 W00945 - N4215 W01330 - N4445 W01100 - N4200 W00830 - N4245 E00330 - N4730 E00630 - N3900 E01715 MOV NW 40KT FL400/550 N4130 E01415 - N3745 E02145 - N3500 E03015 - N3400 E02930 - N3845 E01415 - N4030 E01230 - N4130 E01415 MOV SE 40KT

FCST VA CLD +6 HR: 19/1800Z SFC/FL100 N4145 E01530 - N3815 E01615 - N3745 E01230 - N3415 E01315 - N3330 E00915 - N3730 E00730 - N3930 W00100 - N4400 E00830 - N4145 E01530 FL100/400 N4000 E01615 - N3900 E01415 - N3745 E00715 - N4030 W00215 - N3845 W01545 - N4430 W01445 - N4145 W01045 - N4300 E00115 - N5130 E00915 - N4515 E01130 - N4000 E01615 FL400/550 N4130 E01415 - N3500 E02745 - N3415 E03515 - N3315 E03415 - N3345 E02615 - N3845 E01415 - N4030 E01230 - N4130 E01415

FCST VA CLD +12 HR: 20/0000Z SFC/FL100 N4130 E01515 - N3730 E01730 - N3730 E01400 - N3330 E01345 - N3315 E00845 - N3700 E00730 - N4000 W00200 - N4145 E00515 - N4630 E00900 - N4230 E01215 - N4130 E01515 FL100/390 N3745 E00645 - N4015 W00445 - N3730 W01300 - N3815 W01900 - N4200 W01915 - N4345 W01400 - N4100 W01315 - N4345 E00130 - N4745 E00500 - N5245 E01730 - N5130 E02300 - N4715 E01630 - N4030 E01545 - N3745 E00645 FL390/550 N4230 E01515 - N3700 E02330 - N3315 E03215 - N3500 E04145 - N3100 E03345 - N3415 E02300 - N3900 E01445 - N4045 E01300 - N4230 E01515

FCST VA CLD +18 HR: 20/0600Z SFC/FL100 N4130 E01715 - N3615 E01830 - N3645 E01430 - N3230 E01430 - N3245 E00830 - N3700 E00730 - N3945 E00115 - N4530 E00815 - N4700 E01330 - N4300 E01330 - N4130 E01715 FL100/390 N3715 E00645 - N4000 W00545 - N3545 W01415 - N3700 W02130 - N4130 W02300 - N4330 W01630 - N4115 W01430 - N4300 E00145 - N4615 E00345 - N5215 E02630 - N4930 E03500 - N4630 E03415 - N4715 E02730 - N4445 E01900 - N3730 E01515 - N3715 E00645 FL390/550 N4530 E01545 - N3800 E02330 - N3330 E03230 - N3345 E03800 - N3815 E04445 - N3630 E04630 - N2930 E03715 - N3230 E02530 - N4100 E01300 - N4530 E01545

RMK: EXERCISE VOLCITA 2019 PLEASE DISREGARD. EXERCISE EXERCISE EXERCISE

NXT ADVISORY: NO FURTHER ADVISORIES=

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

55

Volcanic Ash Advisory 0600 UTC 20 Nov 2019

VA ADVISORY

STATUS: EXER

DTG: 20191120/0600Z

VAAC: TOULOUSE

VOLCANO: VESUVIUS 211020

PSN: N4049 E01425

AREA: ITALY

SUMMIT ELEV: 1281M

ADVISORY NR: 2019/3

INFO SOURCE: EXERCICE VOLCEX19 EXERCISE

AVIATION COLOUR CODE: RED

ERUPTION DETAILS: ERUPTION AT 20191118/0600Z EXERCISE VOLCEX19 EXERCISE

OBS VA DTG: 20/0600Z

OBS VA CLD: SFC/FL100 N3945 E00200 - N4515 E00815 - N4545 E01145 - N4145 E01730 - N3630 E01900 - N3615 E01500 - N3215 E01445 - N3245 E00815 - N3700 E00815 - N3945 E00200 MOV SE 10KT FL100/390 N3730 W02215 - N4215 W02045 - N4315 W01530 - N4045 W01530 - N4300 E00215 - N4600 00400 - N5215 E02515 - N5030 E03545 - N4615 E03415 - N4730 E02730 -N4415 E01930 - N3915 E01830 - N3645 E00730 - N4030 W00300 - N3515 W01545 - N3730 W02215 MOV SE 40KT FL390/550 N4045 E01130 - N4515 E01630 - N3815 E02300 - N3345 E03030 - N3300 E03730 - N3800 E04400 - N3545 E04615 – N3000 E03815 - N3045 E02900 - N4045 E01130 MOV E 25KT

FCST VA CLD +6 HR: 20/1200Z SFC/FL100 N3930 W00300 - N4100 W00145 - N4100 E00600 - N4515 E00715 - N4645 E01500 - N3730 E02030 - N3145 E01430 - N3230 E00745 - N3730 E00800 - N3930 W00300 MOV SE 10KT FL100/390 N3515 W01530 - N3515 W02430 - N4100 W02315 - N4230 W01730 - N4000 W01645 - N4230 W00015 - N4500 E00100 - N5115 E02800 - N4900 E03745 - N4445 E04245 - N4045 E03745 - N4345 E03300 - N4300 E02015 - N4030 E02045 - N3715 E01100 - N3845 W00315 - N3515 W01530 MOV SE 40KT FL390/550 N4315 E01345 - N4545 E02415 - N4230 E02230 - N3900 E02345 - N3400 E03045 - N3300 E03800 - N4000 E04600 - N3845 E05130 - N2930 E04030 - N3000 E02915 - N4315 E01345

FCST VA CLD +12 HR: 20/1800Z SFC/FL100 N3845 W00245 - N4100 W00215 - N4030 E00600 - N4430 E00830 - N4600 E01545 - N3815 E02115 - N3200 E01530 - N3215 E01015 - N3715 E00815 - N3845 W00245 FL100/390 N3245 W02630 - N4115 W02400 - N4215 W01915 - N4000 W01700 - N4900 E02545 - N5130 E03015 - N4900 E03745 - N4400 E04845 - N3945 E03700 - N4315 E03230 - N4245 E02630 - N3730 E02515 - N4030 E02045 - N3545 E01030 - N3845 W00315 - N3245 W02630 FL390/550 N4400 E01900 - N4515 E03130 - N4215 E02545 - N3845 E02600 - N3400 E03045 - N3300 E03800 - N4200 E04630 - N4200 E05730 - N2845 E03945 - N3015 E02900 - N4400 E01900

FCST VA CLD +18 HR: 21/0000Z SFC/FL100 N3845 W00245 - N4100 W00215 - N4030 E00600 - N4430 E00830 - N4615 E01930 - N3645 E02230 - N3045 E01700 - N3045 E01145 - N3645 E01130 -N3845 W00245 FL100/390 N2930 W02815 - N4115 W02400 - N4200 W02045 - N3900 W02015 - N5145 E03600 - N4715 E04615 - N4715 E05845 - N3830 E03630 - N4145 E03015 - N3700 E02900 - N3630 E02545 - N4015 E02345 - N4000 E02000 - N3500 E01430 - N3845 W00645 - N2930 W02815 FL390/550 N4330 E02215 - N4430 E03745 - N4145 E03000 - N3830 E03000 - N3330 E03445 - N3300 E03930 - N4230 E04800 - N4445 E06100 - N4300 E06230 - N2800 E03715 - N2915 E02930 - N4330 E02215

RMK: EXERCISE VOLCEX19 PLEASE DISREGARD. EXERCISE EXERCISE EXERCISE

NXT ADVISORY: NO LATER THAN 20191120/1200Z=

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

56

Volcanic Ash Advisory 1200 UTC 20 Nov 2019

VA ADVISORY STATUS: EXER DTG: 20191120/1200Z VAAC: TOULOUSE VOLCANO: VESUVIUS 211020 PSN: N4049 E01425 AREA: ITALY SUMMIT ELEV: 1281M ADVISORYNR: 2019/4 INFO SOURCE: EXERCISE VOLCEX 2019 EXERCISE AVIATION COLOUR CODE: RED ERUPTION DETAILS: ERUPTION AT 20191118/0600Z EXERCISE VOLCEX 2019 EXERCISE OBS VA DTG: 20/1200Z OBS VA CLD: SFC/FL100 N3930 W00300 - N4100 W00145 - N4100 E00600 - N4515 E00715 - N4645 E01500 - N3730 E02030 - N3145 E01430 - N3230 E00745 - N3730 E00800 - N3930 W00300 MOV SE 10KT FL100/390 N3515 W01530 - N3515 W02430 - N4100 W02315 - N4230 W01730 - N4000 W01645 - N4230 W00015 - N4500 E00100 - N5115 E02800 - N4900 E03745 - N4445 E04245 - N4045 E03745 - N4345 E03300 - N4300 E02015 - N4030 E02045 - N3715 E01100 - N3845 W00315 - N3515 W01530 MOV SE 40KT FL390/550 N4315 E01345 - N4545 E02415 - N4230 E02230 - N3900 E02345 - N3400 E03045 - N3300 E03800 - N4000 E04600 - N3845 E05130 - N2930 E04030 - N3000 E02915 - N4315 E01345 MOV E 25KT FCST VA CLD +6 HR: 20/1800Z SFC/FL100 N3845 W00245 - N4100 W00215 - N4030 E00600 - N4430 E00830 - N4600 E01545 - N3815 E02115 - N3200 E01530 - N3215 E01015 - N3715 E00815 - N3845 W00245 FL100/390 N3245 W02630 - N4115 W02400 - N4215 W01915 - N4000 W01700 - N4900 E02545 - N5130 E03015 - N4900 E03745 - N4400 E04845 - N3945 E03700 - N4315 E03230 - N4245 E02630 - N3730 E02515 - N4030 E02045 - N3545 E01030 - N3845 W00315 - N3245 W02630 FL390/550 N4400 E01900 - N4515 E03130 - N4215 E02545 - N3845 E02600 - N3400 E03045 - N3300 E03800 - N4200 E04630 - N4200 E05730 - N2845 E03945 - N3015 E02900 - N4400 E01900 FCST VA CLD +12 HR: 21/0000Z SFC/FL100 N3845 W00245 - N4100 W00215 - N4030 E00600 - N4430 E00830 - N4615 E01930 - N3645 E02230 - N3045 E01700 - N3045 E01145 - N3645 E01130 - N3845 W00245 FL100/390 N2930 W02815 - N4115 W02400 - N4200 W02045 - N3900 W02015 - N5145 E03600 - N4715 E04615 - N4715 E05845 - N3830 E03630 - N4145 E03015 - N3700 E02900 - N3630 E02545 - N4015 E02345 - N4000 E02000 - N3500 E01430 - N3845 W00645 - N2930 W02815 FL390/550 N4330 E02215 - N4430 E03745 - N4145 E03000 - N3830 E03000 - N3330 E03445 - N3300 E03930 - N4230 E04800 - N4445 E06100 - N4300 E06230 - N2800 E03715 - N2915 E02930 - N4330 E02215 FCST VA CLD +18 HR: 21/0600Z SFC/FL390 N2700 W02930 - N4115 W02430 - N4115 E00615 - N4645 E01515 - N5130 E06700 - N4830 E06615 - N4615 E05645 - N3845 E03915 - N4030 E02245 - N3045 E01845 - N3800 W01015 - N2700 W02930 FL390/550 N4245 E02400 - N4630 E04515 - N4230 E04315 - N4130 E03445 - N3830 E03345 - N3330 E03800 - N3500 E04330 - N4230 E04715 - N4700 E06445 - N4300 E07045 - N3715 E05215 - N2815 E03900 - N2915 E03215 - N4245 E02400 RMK: EXERCISE VOLCEX PLEASE DISREGARD. EXERCISE EXERCISE EXERCISE NXT ADVISORY: NO FURTHER ADVISORIES=

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

57

E.2 EXAMPLES of VAG and annotated satellite picture

Volcanic Ash Graphic Based on 0600 UTC 19 Nov 2019

Volcanic Ash Graphic Based on 1200 UTC 19 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

58

Volcanic Ash Graphic Based on 0600 UTC 20 Nov 2019

Volcanic Ash Graphic Based on 1200 UTC 20 Nov 2019

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

59

Annotated satellite picture provided by VAAC Toulouse

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

60

E.3 CSV FILES

Example CSV FILES of Ash Concentration Charts

CONCENTRATION: HIGH ISSUE TYPE: MAKE NO OPERATIONAL DECISIONS ON THIS DATA

VALIDITY FROM: 20191119/1800

VALIDITY TO: 20191120/0000

FLIGHT LEVEL: FL200/FL350

ORIGINATOR: TOULOUSE VAAC

POLY 1 N514210,E0160600

N514231,E0161200

N514308,E0162400

N514356,E0164200

N514424,E0165400

N514435,E0170000

N514444,E0170600

N514449,E0171200

N514450,E0171800

N514448,E0172400

N514441,E0173000

N514429,E0173600

N514413,E0174200

N514353,E0174800

N514328,E0175400

N514259,E0180000

N514227,E0180600

N514151,E0181200

N514109,E0181800

N514024,E0182400

N513936,E0183000

N513844,E0183600

N513751,E0184200

N513600,E0185348

N513341,E0190600

N513117,E0191800

N513000,E0192402

N512817,E0193000

N512627,E0193600

N512400,E0194321

N512152,E0194800

[….] truncated

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

61

Example CSV FILES of VAG (VAAC Toulouse update)

CONCENTRATION: HIGH ISSUE TYPE: MAKE NO OPERATIONAL DECISIONS ON THIS

DATA

VALIDITY FROM: 20191120/1800 VALIDITY TO: 20191121/0000

FLIGHT LEVEL: SFC/FL200 ORIGINATOR: TOULOUSE VAAC

POLY 1 N494204,E0332400

N494227,E0335400 N494224,E0340600 N494201,E0341800 N494110,E0343000 N493949,E0344200 N493607,E0350600 N493255,E0352400 N492915,E0354200 N492400,E0360227 N491548,E0363000 N490535,E0370600 N490000,E0372435 N485400,E0374200 N484800,E0375658 N484200,E0381012 N483600,E0382219 N483000,E0383345 N481800,E0385507 N481200,E0390502 N480600,E0391418 N480000,E0392252 N475437,E0393000 N474439,E0394200 N473326,E0395400 N472057,E0400600 N470600,E0401940 N465400,E0403118 N464200,E0404421 N463000,E0405901 N461800,E0411503 N461200,E0412340 N460600,E0413305 N460000,E0414344 […..] truncated

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

62

E.4 SIGMET examples

Please note that these examples are provided for format reference and that a reproduction of these examples by other States is not appropriate

WVIY32 LIIB 200615 LIRR SIGMET 1 VALID 200615/201215 LIIB- LIRR ROMA FIR EXER EXERCISE VOLCEX19 EXERCISE VA ERUPTION MT VESUVIUS PSN N4049 E01425 VA CLD OBS AT 0600Z WI N3630 E01130 - N3730 E01130 - N3900 E00800 - N4100 E00800 - N4119 E00819 - N4119 E00945 - N4310 E00945 - N4334 E01018 - N4343 E01110 - N4331 E01319 - N4255 E01304 - N4127 E01422 - N4112 E01507 - N3913 E01615 - N3858 E01631 - N3852 E01710 - N3852 E01819 - N3630 E01900 - N3630 E01130 SFC/FL100 NC FCST AT 1200Z ENTIRE FIR AND WNW OF LINE N3731 E01041 - N3909 E01816 FL100/390 NC FCST AT 1200Z WI N3724 E01130 - N3730 E01130 - N3900 E00800 - N4100 E00800 - N4119 E00819 - N4119 E00945 - N4310 E00945 - N4334 E01018 - N4343 E01110 - N4331 E01319 - N4255 E01304 - N4127 E01422 - N4112 E01507 - N3913 E01615 - N3903 E01626 - N3724 E01130 AND WI N3630 E01856 - N4045 E01130 - N4230 E01326 - N4127 E01422 - N4112 E01507 - N3913 E01615 - N3858 E01631 - N3852 E01710 - N3852 E01900 - N3630 E01900 - N3630 E01856 MOV E 25 KT FL390/550 NC EXERCISE EXERCISE EXERCISE=

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

63

WVIY33 LIIB 200610 LIBB SIGMET 1 VALID 200615/201215 LIIB- LIBB BRINDISI FIR EXER EXERCISE VOLCEX19 EXERCISE VA ERUPTION MT VESUVIUS PSN N4049 E01425 VA CLD OBS AT 0600Z WI N3852 E01710 - N3858 E01631 - N3913 E01615 - N4112 E01507 - N4127 E01422 - N4255 E01304 -N4331 E01319 - N4330 E01430 - N4225 E01609 - N4220 E01621 - N4155 E01715 - N4145 E01730 - N3852 E01819 - N3852 E01710 SFC/FL100 NC FCST AT 1200Z WI N3852 E01710 - N3858 E01631 - N3913 E01615 - N4112 E01507 - N4127 E01422 - N4255 E01304 - N4331 E01319 - N4330 E01430 - N4225 E01609 - N4220 E01621 - N4134 E01800 - N4130 E01806 - N4001 E01900 - N3852 E01900 - N3852 E01710 AND WI N3854 E01659 - N3858 E01631 - N3913 E01615 - N4112 E01507 - N4127 E01422 - N4255 E01304 - N4331 E01319 - N4330 E01430 - N4225 E01609 - N4220 E01621 - N4134 E01800 - N4107 E01852 - N4106 E01852 - N3915 E01830 - N3854 E01659 FL100/390 NC FCST AT 1200Z WI N3903 E01626 - N3913 E01615 - N4112 E01507 -N4127 E01422 - N4255 E01304 - N4331 E01319 - N4330 E01430 - N4225 E01609 - N4220 E01621 - N4134 E01800 - N4107 E01852 - N4045 E01900 -N3954 E01900 - N3903 E01626 AND WI N3852 E01710 - N3858 E01631 -N3913 E01615 - N4112 E01507 - N4127 E01422 - N4230 E01326 - N4328 E01431 - N4225 E01609 - N4220 E01621 - N4134 E01800 - N4107 E01852 - N4045 E01900 - N3852 E01900 - N3852 E01710 FL390/550 NC FCST AT 1200Z WI N3852 E01851 - N4315 E01345 - N4326 E01434 - N4225 E01609 - N4220 E01621 - N4134 E01800 - N4107 E01852 - N4045 E01900 - N3852 E01900 -N3852 E01851 EXERCISE EXERCISE EXERCISE=

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

64

E.5 NOTAM examples

Collection of NOTAM templates are provided using samples from previous exercises; they represent different information according to the policy that each State has adopted and are not designed to be copied and pasted. Dates, coordinates and other references are only for the purpose of this exercise . Oonly text is provided each NOFf shall code requested notam according to defined procedures as in the documents: 1 ICAO DOC 8126 and/or 2 OPADD Operating Procedures for AIS Dynamic Data ( ECAC States approved guidelines)

NOTAM informing the aviation community prior to the exercise and ending of exercise

EXERCISE VOLCEX19 EXERCISE VOLCANIC EXERCISE 'VOLCEX19’ WILL TAKE PLACE ON 20 NOVEMBER 2019 FROM 0800 TO 1600 UTC . EXERCISE VOLCANO: VESUVIO ID 211020, PSN COORDINATES 404917N 0142533E ELEV 4202FT/1281M, ANY PUBLICATION SUCH AS NOTAM, SIGMET AND CHARTS PUBLISHED FOR AND IN RELATION TO THE EXERCISE SHALL BE DISREGARDED AND NOT BE USED FOR OPERATIONAL PURPOSES. FREE TEXT IN PLAIN LANGUAGE OF PROMULGATED EXERCISE PRODUCTS STARTS WITH: EXERCISE VOLCEX19 EXERCISE AND ENDS WITH: EXERCISE EXERCISE EXERCISE

NOTAM for start-of eruption (replacing the pre-eruptive NOTAM) (issued by the State in which the volcano is situated) depicting the wideness of the Danger Area according to EUR NAT VACP 3.1.8 i)- 60NM

EXERCISE VOLCEX19 EXERCISE VOLCANO VESUVIO ID 211020, PSN COORDINATES 404917N 0142533E ELEV 4202FT/1281M, REPORTED IN ERUPTION. AREA WITHIN 60 NM RADIUS AROUND THE VOLCANO (OPTION CENTERED 60 NM DOWNWIND FM VOLCANO ACCORDING PREVAILING WIND DIRECTION) HAS TO BE CONSIDERED POTENTIALLY DANGEROUS FOR FLIGHT OPERATIONS DUE TO UNKNOWN LEVEL OF ASH CONTAMINATION. RMK: PILOTS SHALL WATCH OUT FOR RELEVANT SIGMET AND VOLCANIC ADVISORY PRODUCTS PROVIDED BY TOLOUSE VOLCANIC ASH ADVISORY CENTER (VAAC) IF AVBL THROUGH WEB SITE HTTP://WWW.METEO.FR/VAAC/EVAA.HTML (LOWER CASE) EXERCISE - EXERCISE - EXERCISE

NOTAM cancelling area of volcanic ash contamination and referring to SIGMET and VAA

EXERCISE VOLCEX19 EXERCISE VOLCANO VESUVIO ID 211020, PSN COORDINATES 404917N 0142533E ELEV 4202FT/1281M, EXPLOSIVE ERUPTION WITH STRONG ASH EMISSION DETECTED. LIRR AND LIBB FIR AFFECTED BY DRIFTING ASH CLOUD ICAO LEVEL OF ALERT COLOUR: RED RMK: 1.FLT SHOULD CANCEL OR RE ROUTE ACCORDING TO APPROVED SAFETY RISK ASSESSMENT (SRA) 2 . PILOTS SHALL WATCH OUT FOR RELEVANT SIGMET AND VOLCANIC ADVISORY PRODUCTS PROVIDED BY TOULOUSE VOLCANIC ASH ADVISOR CENTER (VAAC) THROUGH WEB SITE HTTP://WWW.METEO.FR/VAAC/EVAA.HTML (LOWER CASE) 3. NETWORK MANAGER INFORMATION AVBL AT FLW WEB SITE: HTTPS://WWW.TESTX.NM.EUROCONTROL.INT/PORTAL/GATEWAY/SPEC/INDEX.HTML (LOWER CASE?) EXERCISE EXERCISE EXERCISE

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

65

NOTAM informing what volcano is erupting and referring to SIGMET and VAA products and where to find them.

EXERCISE VOLCEX19 EXERCISE VOLCANO VESUVIO ID 211020, PSN COORDINATES 404917N 0142533E ELEV 4202FT/1281M, EXPLOSIVE ERUPTION WITH STRONG ASH EMISSION DETECTED. ICAO LEVEL OF ALERT COLOUR: RED RMK: 1.PILOTS SHALL WATCH OUT FOR RELEVANT SIGMET AND VOLCANIC ADVISORY PRODUCTS PROVIDED BY TOLOUSE VOLCANIC ASH ADVISORY CENTER (VAAC) IF AVBL THROUGH WEB SITE HTTP://WWW.METEO.FR/VAAC/EVAA.HTML (LOWER CASE) 2. NETWORK MANAGER INFORMATION AVBL AT FLW WEB SITE: HTTPS://WWW.TESTX.NM.EUROCONTROL.IN/PORTAL/GATEWAY/SPEC/INDEX.HTML (LOWER CASE?) 3.THE PHENOMENON WAS DETECTED BY VIDEO SURVEILLANCE CAMERAS AT 0530Z.REF AIP ENR 5.3.3-1 EXERCISE EXERCISE EXERCISE

NOTAM informing pilots that flight should be cancelled or rerouted according to approved Safety Risk Assessment (SRA) and relevant SIGMET and Volcanic Advisory products shall be watched carefully. EXERCISE VOLCEX19 EXERCISE VOLCANO VESUVIO ID 211020, PSN COORDINATES 404917N 0142533E ELEV 4202FT/1281M, EXPLOSIVE ERUPTION WITH STRONG ASH EMISSION DETECTED. LIRR AND LIBB FIR AFFECTED BY DRIFTING ASH CLOUD ICAO LEVEL OF ALERT COLOUR: RED RMK: 1.FLT SHOULD CANCEL OR REROUTE ACCORDING TO APPROVED SAFETY RISK ASSESSMENT (SRA) 2 .PILOTS SHALL WATCH OUT FOR RELEVANT SIGMET AND VOLCANIC ADVISORY PRODUCTS PROVIDED BY TOULOUSE VOLCANIC ASH ADVISOR CENTER (VAAC) THROUGH WEB SITE HTTP://WWW.METEO.FR/VAAC/EVAA.HTML (LOWER CASE) 3. NETWORK MANAGER INFORMATION AVBL AT FLW WEB SITE: HTTPS://WWW.TESTX.NM.EUROCONTROL.INT/PORTAL/GATEWAY/SPEC/INDEX.HTML (LOWER CASE?)

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

66

E.6 AIM to be issued by NM

AIM – PRE EXERCISE 17/11/19 AIM 0 GENERAL INFO TITLE: EXERCISE VOLCEX19 EXERCISE GENERAL INFO VALID FROM: 17 NOVEMBER 2019 TO 20TH NOVEMBER 2019

1. GENERAL INFORMATION THE EUR VOLCANIC ASH CONTINGENCY EXERCISE (EXERCISE VOLCEX19) WILL TAKE PLACE ON THE 20TH OF NOVEMBER 2019 FROM 08:00 UTC TO 16:00 UTC.

EXERCISE LEADER: ITALY WITH THE SUPPORT OF EUROCONTROL/NETWORK MANAGER (NM)

VOLCANO: THE EXERCISE WILL USE THE SCENARIO AGREED DURING THE PLANNING MEETING, HELD IN JANUARY 2019 AND WILL SIMULATE AN ERUPTION OF VESUVIUS STARTING AT 06:00 UTC ON 18 NOV 2019. VAAC TOULOUSE WILL GENERATE VAA/VAG CHARTS AT SIX HOURLY INTERVALS AS PER THE EUR/NAT VA CONTINGENCY PLAN. EVITA (EUROPEAN CRISIS VISUALISATION INTERACTIVE TOOL FOR ATFCM) WILL SUPPORT VOLCEX 18. IN ADDITION TO THE STANDARD FEATURES OF THE NM NETWORK OPERATIONS PORTAL CHARTS (E.G. SECTORS, AERODROMES, FLIGHTS, ETC.) IT WILL PROVIDE TWO TYPES OF VOLCANIC ASH RELATED INFORMATION: - ASH CONCENTRATION/CONTAMINATION DATA, PROVIDED BY VAAC TOULOUSE AND UPLOADED INTO EVITA BY EUROCONTROL, AND - DANGER AREAS DECLARED DUE TO VOLCANIC ASH VIA NOTAM, PUBLISHED BY STATES AND UPLOADED INTO EVITA BY EUROCONTROL. DURING THE EXERCISE A NUMBER OF MESSAGES (E.G. NOTAMS, VAAS, SIGMETS, AIMS, ETC.) WILL BE ISSUED. THEY WILL ALL START WITH THE EXPRESSION ‘EXERCISE – VOLCEX19 – EXERCISE’ AND END WITH ‘EXERCISE – EXERCISE - EXERCISE.’ UPON RECEIVING THESE MESSAGES, AIRCRAFT OPERATORS SHOULD NOT TAKE ANY ACTION. IN THE EVENT OF AN ACTUAL VOLCANIC ERUPTION, THE EXERCISE WILL BE TERMINATED. 2. OBJECTIVES OF THE EXERCISE. EXERCISE THE MERGED EUR/NAT VOLCANIC ASH CONTINGENCY PLAN (EUR DOC 019 AND NAT DOC 006-PART II). FOR INDIVIDUAL STATES: TEST THE EFFECTIVENESS OF THEIR NATIONAL PROCEDURES IN ACCORDANCE WITH THE ICAO PLAN. FOR ALL PARTICIPANTS: TEST THE EFFECTIVENESS OF (ORGANISATIONAL) VOLCANIC ASH CONTINGENCY PLANS AND/OR PROCEDURES; AND EXERCISE THE ORIGINATION, DISSEMINATION, RECEPTION AND USE OF VOLCANIC ASH RELATED AERONAUTICAL/METEOROLOGICAL INFORMATION (INCLUDING VAA/VAG, VA SUPPLEMENTARY INFORMATION. VA SIGMET, NOTAM, SPECIAL AIR-REPORTS ON VOLCANIC ASH ACTIVITY AND DIVERSION CAPABILITY); ENSURE THAT NOTAMS ARE IN ACCORDANCE WITH ANNEX 15 AND THE ICAO EUR/NAT VOLCANIC ASH CONTINGENCY PLAN. EXERCISE AND EVALUATE CRISIS CO-ORDINATION BETWEEN THE VARIOUS STAKEHOLDERS THROUGH EACCC (THE EUROPEAN AVIATION CRISIS CO-ORDINATION CELL) AND THE AIRCRAFT OPERATOR CRISIS CO-ORDINATION CELL (AOCCC). TEST THE ATM RESPONSIVENESS TO THE NEED FOR AO OPERATIONAL FLEXIBILITY. TEST TRANSMISSION/DISSEMINATION OF SPECIAL AIR-REPORTS ON VOLCANIC ASH, THEIR UPLOAD, DISPLAY ON THE NM NOP PORTAL/EVITA TOOL.AND VERIFY THE NUMBER OF REPORTS RECEIVED AT NM AND VAACS; AND TEST CROSS BORDER SIGMET COORDINATION. TEST AIRPORT READINESS IN SITUATION WITH HIGH NUMBERS OF STRANDED PASSENGERS DUE TO FLIGHT CANCELATIONS; AND TEST AIRPORT DIVERSION CAPABILITY INFORMATION DISTRIBUTION (ENHANCED NM TOOL PLUS PROCEDURES). REMINDER THAT ALL EXERCISE ACTIONS AND PROCEDURES SHALL NOT AFFECT REAL OPERATION AND, SO ALL MESSAGES AND COMMUNICATIONS SHALL START THEIR FREE TEXT WITH THE EXPRESSION –‘ EXERCISE VOLCEX 19 EXERCISE’ AND END WITH EXPRESSION – ‘EXERCISE – EXERCISE-EXERCISE’ 3. PLUME ATTRIBUTES AND FIRST INFLUENCED OR VERY CLOSELY INFLUENCED BY THE ASH CLOUD: ISSUED BY VAAC TOULOUSE:

ALGER, AKTAU, AMMAN, ANKARA, ATHINAI, BAGHDAD, BAKU, BARCELONA, BEIRUT, BEOGRAD, BORDEAU, BRATISLAVA, BRINDISI, BUCURESTI, BUDAPEST, CAIRO, CHISINAU, DAMASCUS, DNIPROPETROVS’K, ISTANBUL, JEDDAH, LISBOA, LJUBLJANA, L’VIV ,KYIV, MADRID, MALTA, MARSEILLE, MILANO, MOSCOW, NICOSIA, ODESA, PRAHA, RHEIN, ROMA, ROSTOV-NA-DONU, SAMARA, SARAJEVO, SIMFEROPOL, SKOPJE, SOFIA, SWITZERLAND, TBILISI, TEHRAN, TEL AVIV, TIRANA, TRIPOLI, TUNIS, WARSZAWA, WIEN, YEREVAN, ZAGREB.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

67

4. DE-BRIEFING DE-BRIEF MEETING ROME, ITALY 15-17 January 2020. DE-BRIEF HOST ITALY. ON BEHALF OF THE EXERCISE LEADER (ITALY) AND THE NETWORK MANAGER EXERCISE-EXERCISE-EXERCISE AIM 1 VOLCANIC ASH (VOLCEX19) EXERCISE ------------------------------------ VALID FROM: 20 NOVEMBER 2019, 0800 UTC UNTIL, 20 NOVEMBER 2019, 1600 UTC. -EXERCISE – VOLCEX19 - EXERCISE - FOR EXERCISE PURPOSES ONLY - . CAUTION: THIS IS AN EXERCISE AIM RELATED TO A FAKE VOLCANIC ERUPTION INTENDED FOR AN INTERNATIONAL EXERCISE (VOLCEX19) AIRLINES SHOULD NOT TAKE ANY ACTION. . NETWORK MANAGER HAS BEEN INFORMED THAT AN ERUPTION OF THE VOLCANO VESUVIUS IN ITALY IS ONGOING. . . MEANWHILE AIRCRAFT OPERATORS SHALL CLOSELY MONITOR ALL RELEVANT NOTAMS. . EVITA (EUROPEAN CRISIS VISUALISATION INTERACTIVE TOOL FOR ATFCM) WILL BE USED TO SUPPORT VOLCEX19. EVITA IS AVALIABLE FOR THE EXERCISE AT THE FOLLOWING LINK:

HTTPS://WWW.TESTX.NM.EUROCONTROL.INT/PORTAL/GATEWAY/SPEC/INDEX.HTML

(ALL IN LOWER CASE EXCEPT, PORTAL, THAT HAS TO BE IN UPPER CASE) . . NMOC, BRUSSELS . - FOR EXERCISE PURPOSES ONLY - -EXERCISE - EXERCISE - EXERCISE-

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

68

E.7 VONA to be issued by State Volcano Observatory

VONA#1 EXERCISE VOLCEX 2019 EXERCISE

(1) VOLCANO OBSERVATORY NOTICE FOR AVIATION (VONA)

(2) Issued: (20191120/0530Z)

(3) Volcano: Vesuvius 211020

(4) Current Color Code: ORANGE

(5) Previous Color Code: GREEN

(6) Source: Vesuvius Volcano Observatory

(7) Notice Number: 2019/0007

(8) Volcano Location: 4049N 01426E

(9) Area: Italy

(10) Summit Elevation: 1281M

(11) Volcanic Activity Summary: EXPLOSIVE ERUPTION STARTED AT 0510Z, WEAK ASH EMISSION IS DETECTED

(12) Volcanic cloud height: NO ASH CLOUD PRODUCED

(13) Other volcanic cloud information: NO ASH CLOUD PRODUCED

(14) Remarks: THE PHENOMENON WAS DETECTED BY VISUAL OBSERVATION FROM INGV’S PERSONNEL ON THE FIELD AT 0510Z

(15) Contacts: 24/7 INGV-OV Control Room, presidio@ov.ingv.it +39 081 6108 300, Francesca Bianco, Director INGV-OV, francesca.bianco@ingv.it +39 346 069 5211

(16) Next Notice: A new VONA will be issued if conditions change significantly or color code changes. Volcano information and updates are posted at http://www.ov.ingv.it

EXERCISE EXERCISE EXERCISE Explanation of (7) Notice Number: YEAR/FOUR DIGITS SEQUENTIAL NUMBER PER YEAR/ OBSERVATORY INTERNAL NUMBER

E.8 Special air-report example:

ACC/APP/TWR or the airlines’ dispatch offices and pilots participating in the exercise.

Pilots are the first in the reporting chain. However, for the purpose of VOLCEX19 AIREPs fictitious reports will also be created and uploaded directly by the AOs dispatch offices and ANSPs ATC units. Referencing PANS‐ATM Appendix 1, Part 1 – Reporting instructions sections 1‐4 and 9, the following example of is provided:

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

69

Report 1 AIREP SPECIAL EXERCISE VOLCEX19 EXERCISE SCANDINAVIAN FOUR THREE FIVE BOEING SEVEN THREE EIGHT POSITION TWENTY NAUTICAL MILES SOUTH EAST FROM LNZ OBSERVED LIGHT GRAY CLOUD AND THE AIRCREW FEELS A SULPHUROUS SMELL. FLIGHT LEVEL TWO ZERO ZERO DESCENDING OUTSIDE TEMPERATURE MINUS FIFTEEN DEGREES TIME ZERO EIGHT FOUR THREE. VOLCANIC ASH CLOUD EXERCISE EXERCISE EXERCISE. Report 2 AIREP SPECIAL EXERCISE VOLCEX19 EXERCISE WIZZAIR TWO ZERO TWO FOUR AIRBUS THREE TWO ZERO OBSERVED DARK GRAY CLOUD AND ENCOUNTERED LIGHT TURBULENCE FOR TWO MINUTES. CURRENT POSITION IS FOUR FOUR ZERO FIVE NORTH ONE THREE FOUR SEVENE EAST. FLIGHT LEVEL THREE SIX ZERO OUTSIDE TEMPERATURE MINUS FOURTY NINE TIME ONE ZERO ONE ZERO. VOLCANIC ASH CLOUD EXERCISE EXERCISE EXERCISE. Report 3 AIREP SPECIAL EXERCISE VOLCEX19 EXERCISE SPEEDBIRD ONE SEVEN EIGHT FIVE BOEING SEVEN FOUR EIGHT FROM EGLL TO VAAB. NO ANY CLOUD WAS OBSERVED IN THE VICINITY, BUT THE AIRCREW FEELS AN ACRID SMELL. CURRENT POSITION IS FIFTEEN NAUTICAL MILES NORTH WEST FROM BGD. FLIGHT LEVEL THREE THREE ZERO OUTSIDE TEMPERATURE MINUS FOURTY ONE TIME ZERO NINE FOURTY FIVE. VOLCANIC ASH CLOUD EXERCISE EXERCISE EXERCISE. Report 4 AIREP SPECIAL EXERCISE VOLCEX19 EXERCISE AIRBALTIC SEVEN TWO ZERO FROM LIRF TO EVRA BOMBARDIER DASH EIGHT OBSERVED LIGHT GRAY CLOUD AND REPORTED DUST IN CABIN. CURRENT POSITION IS FOUR THREE FOUR SEVEN NORTH ONE TWO THREE EIGHT EAST. TIME OF OBSERVATION IS ELEVEN TWELVE. FLIGHT LEVEL TWO FOUR ZERO OUTSIDE TEMPERATURE MINUS TWENTY TWO. VOLCANIC ASH CLOUD EXERCISE EXERCISE EXERCISE.

Examples provided above could be expected during the exercise. ANSP (supervisor, FMP officers or others) depending of the internal organization) and airlines’ dispatchers or other officers depending on the internal organization have to upload AIREPs on the NOP Portal: https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html For the upload please follow procedures as described in the chapter ‘Special Instructions’ of this Directive.

ACC participating in the exercise to MWO concerned There are different arrangements between ACC and MWO (e.g. information provided by fax or phone vs. AFTN). The following is an example of providing a special air-report from the ACC to the MWO via AFTN.

o The format used for forwarding of meteorological information received by voice

communications to the associated meteorological watch office (MWO) is provided in subtitle 3 of Appendix 1 of PANS-ATM. An example is provided based on the information given by the pilot or dispatch.

ARS EXERCISE VOLCEX19 UAL322 4030N01520E 1105 F350 VA CLD EXERCISE EXERCISE EXERCISE=

MWO Roma Centro MET to VAAC Toulouse, Regional OPMET Centre-ROC Toulouse

o The format used for forwarding of a special air-report from the MWO to VAAC and ROC (which forwards to SADIS and WIFS) is in accordance to Annex 3, Appendix 6, Table A6-1B (uplink). An example is provided based on the informatIon given by the ACC.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

70

o ARS EXERCISE VOLCEX19 UA322 VA CLD OBS AT 1105Z N4030E01520 FL350

EXERCISE EXERCISE EXERCISE=

o The MWO should send this information using the World Meteorological Organization Abbreviated Header Line (WMO AHL) of UAIY72 LIIB to:

Appropriate VAAC – in this case, VAAC Toulouse (fax: +33 (5) 61 07 82 54; email vac@meteo.fr; AFTN address LFPWYMYX or LFPWYMCR)

Appropriate ROC – in this case, ROC Toulouse at AFTN address LFPWYMEU which will then route to SADIS (EGZZWPXX) and WIFS (KWBCYMYX) according to the regional OPMET exchange schema.

When absence of visible ash is observed by pilots, follow procedures in section 4.7 of the Handbook on the International Airways Volcano Watch (IAVW) that is reproduced here within.

E.9 Guidance for accessing and uploading AIREPs on the NM NOP/EVITA

Opening of the Special AIREP https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

Crisis AIREP is placed on the NOP portal within the area of the restricted approach where is necessary to apply for the access and to have user name, password and TOKEN. After accessing the NOP portal find EVITA section on the NOP portal and press ‘Crisis’. EVITA Crisis List appears EVITA Crisis list

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

71

Select the crisis and press the button ‘AIREP’ to get the Crisis AIREP list. Crisis AIREP list

Press filtering arrow in case uploaded reports are not visible

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

72

Remove the filter by pressing the tick sign to have the uploaded reports visible.

Press button ‘Create AIREP’ to get the Crisis AIREP form and to start filling the report. For reading previous reports select the one from the list and open it by double click.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

73

Crisis AIREP Form

Start filling the crisis AIREP.

CRISIS (SPECIAL) AIREP ELECTRONIC FORM – EXPLANATION OF EACH FIELD Crisis AIREP form is consisted of 3 main sections:

- Section 1 - Aircraft flight data; - Section 2 - Crisis AIREP – encounter observation - Section 3 - Additional information

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

74

Section 1 - FLIGHT DATA ENTRY

Section 1 represents aircraft position at the moment of the encounter observation and is obligatory. It is consisted of: Call Sign, a/c type, departure aerodrome, destination aerodrome, altitude (Ft or FL) temperature and lat and long coordinates.

Call Sign

Aircraft radiotelephony call sign (aircraft identification) as prescribed in ICAO Annex 10, Volume II, Chapter 5.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

75

Aircraft type

The aircraft designator as specified in ICAO Doc 8643, Aircraft Type Designators or if no such designator has been assigned, or in case of formation flights comprising more than one type, insert ZZZZ and specify in the Section 3 field ‘Additional information’. Aerodrome of departure

ICAO four-letter location indicator of the departure aerodrome as specified in Doc 7910. Aerodrome of destination

ICAO four-letter location indicator of the departure aerodrome as specified in Doc 7910. Altitude

Altitude is expressed in Feet (FT) and Flight Level (FL); Altitude is expressed in thousands of feet, by 4 numeric (e.g. 3500) when on QNH. Flight Level is expressed in feet by 3 numeric (e.g. 250; 320) when on standard pressure altimeter setting. Air Temperature (C°)

Air temperature for the altitude at which the aircraft was at the moment of the encounter observation and is expressed in Celsius (e.g. -23; +1.). Coordinates (Position report)

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

76

Coordinates (Position report) of the aircraft presented in terms of LATITUDE and LONGITUDE at the moment of the encounter observation. Latitude is presented in degrees as 2 numeric, minutes and seconds in 2 numeric values between 1-59 (e.g. 4620). Longitude is presented in degrees as 3 numeric, minutes and seconds in 2 numeric values between 1-59 (e.g. 07805). by defining “East” or “West”. Section 2 –AIREP SPECIAL – Encounter observation Section 2 represents information about the encounter observation and is obligatory. It is consisted of: date and UTC time, type of the encounter, encounter altitude and location in terms of lat and long coordinates, description of the point with the bearing and distance in NM and spot wind with the direction and speed in Kits. Date and UTC time

The date is the actual date of the encounter observation and is expressed in day (two numeric), month (two numeric) and year (four numeric). UTC time is expressed in hours in two numeric and minutes in two numeric. The time reported must be the actual time of the encounter observation.

Type of encounter observed

Type of the encounter observation is mandatory field. From the falling menu it is necessary to choose one the offered items: Cloud, Ash, Eruption, Smell, Other or NO ENCOUNTER.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

77

Altitude of the encounter observed

Altitude is expressed in Feet (FT) and Flight Level (FL); Altitude is expressed in thousands of feet, by 4 numeric (e.g. 3500) when on QNH. Flight Level is expressed in feet by 3 numeric (e.g. 250; 320) when on standard pressure altimeter setting.

Encounter observed at – Coordinates

Coordinates of the encounter observed are given in terms of LATITUDE and LONGITUDE at the moment of the observation. Latitude (N/S) is presented in degrees as 2 numeric and minutes as 2 numeric and seconds as two numeric values between 1-59 by defining N/S (e.g. 4620). Longitude (E/W) is presented in degrees as 3 numeric and minutes as 2 numeric values between 1-59, by defining “East” or “West” (e.g. 07805). Provision of seconds is not obligatory.

Encounter observed – Bearing from the point

The observed encounter can be defined by the name of the closest point (2-5 numeric depending of the type of the point – NDB, VOR, five letter name code); magnetic bearing (3 numeric) and distance in nautical miles from the point (e.g. DUB 180 40 NM; BENAM 150 30NM; LN 090 55NM.).

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

78

Spot wind at the moment of encounter observation

Spot wind is described by the direction (degrees) and speed (knots). Direction is given in three numeric (e.g. 090) and speed is given in three numeric (e.g. 085). Section 3 – ADDITIONAL INFORMATION Section 3 is the additional information about the observed encounter. It is given as free text and descriptions of the encounter as given in the falling menu. Additional information free text

Free text of the observed encounter should not have more than 255 characters. It should contain the information other than given in the falling menu. Additional information falling menu

For each item from the falling menu choose the description which corresponds the most to the observed encounter or ‘Not observed’ if it does not correspond to the observation.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

79

SAVE/PUBLISH/EDIT/CANCEL Filling of the Crisis AIREP is ended by one of the following functions: Save, Publish, Edit, or Cancel.

Cancel AIREP

If the report is incorrect cancel the Crisis AIREP before it has been locally saved or published on the NOP.

Save

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

80

By pressing ‘Save’ button local saving of the filled Crisis AIREP is done. The filled information still is not visible for the outside world. The report still can be changed. Publish

By pressing ‘Publish’ button locally saved Crisis AIREP is published on the NOP.

Saved Crisis AIREP

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

81

Saved Crisis AIREP is automatically uploaded and published on the Network Manager NOP portal within the AIREPs list. Withdrawal of the uploaded Crisis AIREP

Once published AIREP cannot be withdrawn. However when it is a draft and not visible for the outside world it can be deleted by pressing the cross of the selected report.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

82

Editing of the published Crisis AIREP

For editing published Crisis AIREP select the report from the AIREP list which has to be edited. After selecting the published Crisis AIREP make double click to have the full report. Make the change and press ‘EDIT’. Edited report will be shown as a new report within the list of the AIREPs.

Detailed actions per role are listed in the sections related to the roles (see Appendix G).

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

83

F Instructions for NM and EACCC Teleconferences

On the exercise day 4 teleconferences are planned. 2 Operational teleconferences where the NMOC invites operational stakeholders to assess the situation and discuss measures to be taken. There will also be 2 EACCC teleconferences where EACCC members, State Focal Points, NM and invited expert organisations assess the situation.

F.1 Operational teleconference

Each teleconference is led by the NM Current Operations Manager. They will start at 0900 UTC and 1330 UTC and run for approximately 60 minutes. It is proposed to join the telecom 10 minutes earlier than the start time to allow proper identification.

Details concerning the NM teleconference(s) will be available on the Exercise NOP on the day of the exercise. https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

PLEASE NOTE: Access to the exercise NOP Portal is restricted to exercise participants and requires access rights as explained in section C.3.

Agenda for Operational teleconferences 1 and 2

1 Welcome – NM Run through the list of participants.

2 Situation in Italy (Debora Palombi)

Ensure all participants have up-to-date information.

3 VAAC Forecast – VAAC Toulouse (Philippe Hereil)

Update on the state of the volcano and eruption, propagation of the volcanic ash cloud and add their observations. The VAACS participate during the first 10 minutes of the teleconference only.

4 NM Assumptions made for purposes of this exercise.

5 NM Current Network situation - Summarise the individual state intentions regarding the SRA approach - Report from EACCC - Inform the participants of the current ATFCM situation and events based

on the applicable ATM Network simulation (see appendix D) - Discuss the predicted evolvement of the Volcanic Ash Clouds for the next

24 hours and the intentions of AOs and ANSPs in response.

6 NM/AOLO Current situation including Weather and AOCCC.

7 ANSPs ANSP current situation. Address individual FMPs about their intentions and ability to respond to AO needs for operational flexibility.

8 AO Outlook and requests – Address AO participants individually for their flight operational input in comparison with the applicable ATM Network Impact simulation and their needs for operational flexibility (E.G. relaxation of airspace flight planning restrictions).

9 NM Diversion Capability, flight cancellations.

10 NM Airports update.

11 NM Summary and next teleconference.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

84

The NM will summarise conclusions of the teleconference and confirm any actions agreed. Moreover, the NM will stress that if the need arises it may organise another teleconference. Information will be issued by NOP headline news.

F.2 EACCC teleconference

The two teleconferences are planned for 1130 UTC and 1500 UTC. Invitation and access is restricted to EACCC actors and follows the usual procedures.

Agenda for Operational teleconferences 1 and 2

- Volcano eruption and predicted evolvement – VAAC Toulouse - Update from the state where the volcano is located - Italy - ATM Network impact – NM - SRA approach status – NM - NOTAM situation – NM - Passenger situation at airports – ACI - Input from EACCC members - Input from SFPs - Conclusions - Next meeting

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

85

G Roles of Participants

G.1 Role of Exercise Leader

The role of the Exercise Leader in a Volcanic Ash Contingency Exercise is:

Define the scenario (in conjunction with VAAC and the VOLCEX SG)

Produce the Exercise Directive in accordance with the timeline as agreed during the exercise planning meeting

Coordinate with all participants in the preparatory tasks

Manage the exercise tasks

Collect exercise assessment reports produced by all participants

Produce global exercise report draft and submit it to the appreciation of all participants

Produce global final exercise report to be presented at the debriefing meeting

Chair the debriefing meeting

G.2 Role of the European Aviation Crisis Coordination Cell (EACCC)

The role of EACCC in a Volcanic Ash Contingency is to:

Coordinate a harmonised response

Call in experts as required

Recommend to NM actions to be taken

Agree factual concise input from a network perspective to ensure a coherent basis for communication; ensure that this consistent information is transmitted to EC / EASA / EUROCONTROL, the civil and military authorities of affected States and corresponding NSAs/ANSPs, airlines and airports

G.3 Role of Volcanic Observatories

The role of Volcanic Observatory in a Volcanic Ash Contingency Exercise is to:

Give advice to immediately affected ACC and VAAC about volcanic eruptive activity

Give advice to VAAC and ACC of its area about the end of eruptive explosive activity (that issuance shall be done via e-mail and/or fax, but preceded/followed by a phone call to those bodies)

Issue VONA accordingly

G.4 Role of VAAC

The role of VAAC in the exercise is to:

Process all available data, including special air reports on volcanic ash

Produce and issue the Volcanic Ash Advisory messages with identified and projected areas, via its website:

i) VAAs via AFTN,

ii) VAGs and

iii) Volcanic ash concentration charts

Provide VAAs / VAGs, VAG data files, ash concentration data files to NM to be uploaded into EVITA

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

86

Publish in the website annotated satellite pictures when available as additional information.

Produce VAG, Concentration charts as data files (.csv) available through its website and through SADIS (SADIS FTP) and ISCS (WIFS)

Adjust the VAAC analysis and production with Special AIREPs as appropriate.

Specifically coordinate with NM advising about messages issuance

They will report in exercise feedback the total number of Special AIREPs received, the number of Special AIREPs considered for adjusting the VAAC analysis and production.

VAAC shall also report on the number of Special AIREPs received via different means (i.e. via direct email from ANSP and via AFTN from MWOs).

G.5 Role of MWOs

The role of MWOs during a VA contingency is crucial, since they (accordingly to the information received from VAACs) produce SIGMETs with the definition of the contaminated areas within confined FIRs (and those SIGMETs will be used for respective request NOTAM production process). So, the accuracy and timeliness of VA SIGMETs production is really very important for the efficiency of mitigation actions and safety and economy of air traffic.

MWOs, in this exercise, must:

Pay attention to VAA/VAG/ash concentration charts produced by VAAC London

Immediately after the reception of any of those advisories, check the contaminated areas according to the advisory information within their area of responsibility and issue SIGMET accordingly.

Assure that VA SIGMET format is compliant with provisions of ICAO Annex 3, Chapter 7 and Appendix 6 Table A6-1A.

Issue SIGMET according to VAAC advisory information and Special AIREPs.

Send Special AIREPs to VAACs by AFTN to test ICAO distribution Scheme.

Pay a special attention to the consistency of VA information reported in their SIGMET messages, in case of VA clouds crossing borders of neighbouring FIRs during VOLCEX19 (ICAO EUR DOC14 part 2.5).

Reference material for cross-border SIGMET coordination can be found in EUR SIGMET and AIRMET Guide Doc.014 at:

https://www.icao.int/EURNAT/Pages/EUR-and-NAT-Document.aspx, then opening EUR Documents.

G.6 Role of State Regulators

The role of the State Regulators in a Volcanic Ash Contingency is to:

Ensure that all the Operators, ANSPs and Aerodromes are aware of the current ICAO VA Contingency Plan and understand how this will be implemented.

Ensure that their State has a clear policy in respect of the SRA approach (reference ICAO Doc 9974); ensure that this policy has been communicated to the EACCC.

Ensure that the various NOTAMs are issued at the agreed times and with a good quality and in accordance with ICAO policy.

Use of EVITA for information purposes

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

87

G.7 Role of NOF Centres

The role of NOF Centres during a Volcanic Ash Exercise is to issue the VA NOTAMs requested by ACCs /FMPs and AD authorities after they receive VA SIGMETs and/or volcanic activity reports.

The issuing of Danger Areas for volcanic Ash should be limited in accordance with the ICAO EUR/NAT VACP attachment X4

In the case of NOF agencies responsible for more than one affected FIRs they may consider, in close coordination with the respective ACCs/FMPs, the production of multi-FIR NOTAMs. This is a known procedure to shorten the response time in contingency situations. So, its use shall be carefully thought and only applied if the following conditions are assured:

Responsibility for NOTAM request is clearly defined and expressed

Coordination is strongly assured

Shortening response time clearly justify the procedure

EVITA can be used for support to decision making process in such cases.

NOTE: Due to the fact that MWOs are not authorized to issue multi-FIR SIGMETs, this procedure will represent no advantage in the case of multi-FIR NOTAMs to advise about VA clouds; but it may be useful to shorten workload and lead time in the case of NOTAMs to inform about the exercise or about its end.

G.8 Role of Aircraft Operators (AOs)

Each participant in the exercise (state, ANSP, and AO) will be assessing current procedures and information flows and what they need to do in the future.

For the AO, the first need is to assess the way that early information is received by them, whether the content is sufficient for them to assess the level of activation of their resources, etc.

The AO will be required to analyse the volcanic ash forecast and give feedback during the teleconferences on what actions they would have taken with their flights compared to the ATM network impact simulation (see appendix D). AOs will also be asked to indicate airspace restrictions (e.g. RAD restrictions) which they would like to see relaxed to enable most efficient re-routings.

The objectives of this exercise do not include testing of actual flight plan changes. This is covered by the ATM network impact simulation (see appendix D). As such, AOs will not send any CNL, DLA and/or CHG messages during the exercise. The need is to report the type and extent of actions in the operational teleconferences. The AOs will assess the flight impact according to their company approved SRA taking into consideration the policy communicated by each state (summary of current European situation is depicted in the maps below).

Furthermore, the AOs will prepare and upload Special AIREPs on the Network Manager NOP/EVITA https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html . There is also the live transmission of Special AIREPs between pilots and air traffic controllers for those airlines that have coordinated prior the exercise. AOs dispatch offices will send those Special AIREP also via email to VAAC Toulouse. (see also section on AIREPS ON VOLCANIC ASH and appendix E8).

Apart from the AOCCC members (see appendices A3 & G9) on active duty in the NMOC in Brussels, the majority of AO involvement takes place from the usual place of work where they would be during a real crisis.

The AOCCC member pool is established on a voluntary basis and consists of a mix of representatives of different operations types (European scheduled, European low-cost, European charter, North American scheduled, and business jet). The intent is to have transparency of the crisis handling, and to provide a focused input to the situation.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

88

The exercise is planned for 8 hours so ideally around two to three AOCCC members will be involved. In a real 24/7 type situation we would need to double that. At all times this team is there to give support to NM and to the wider AO community, and not to work only in the interest of their own companies.

G.9 Role of Aircraft Operator Crisis Coordination Cell (AOCCC)

Specific duties include:

Observation of NM/AOLO activities

Maintaining general info flows to/from the airlines

Contributing to operational teleconferences management

Disseminating gathered info to operators to supplement the normal AIM process

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

89

Assisting in the follow-up of help desk incoming queries

Ensuring that flight planning info is sent out appropriately

Assisting with flight planning suggestions to circumnavigate closed areas

G.10 Role of ANSPs (eg. ACCs/FMPs)

The role of ANSPs (eg. ACCs and/or its Flight Management Positions) in a Volcanic Ash Contingency is related to both air traffic control and management procedures.

In the case of the VA exercises, as it is defined a virtual scenario not intending to affect real traffic, ANSPs do not usually drill control tasks, but only exercise and test air traffic management situations.

Their role will be

Paying attention to the advisory messages of the exercise (VAAs, VAGs, SIGMETs, NOTAMs, AIMs, NM Charts if available) and identify if those advisories affect their areas

Following ICAO VA Contingency Plan

Producing and provide the full assessment of mitigation actions and their impact based on the volcanic ash situation and the results of the ATFM simulations (Appendix D)

Analyse what airspace restrictions can be relaxed to accommodate rerouting traffic most efficiently

Preparing the Special AIREPs and uploading them on the NM NOP/EVITA https://www.testx.nm.eurocontrol.int/PORTAL/gateway/spec/index.html

(see section on AIREPS ON VOLCANIC ASH and appendix E8).

G.11 Role of NETWORK MANAGER

Before the exercise, NM will issue an AIM 4 working days before the exercise, containing:

General information;

Objectives of the exercise;

Participants;

Participants reaction; and

Debriefing.

During the day of the exercise, NM will, upon reception of information on volcanic activity from the VAAC, issue an AIM, update NOP information and take initiative to organise teleconferences to exchange latest information on the developments with the VAACs, Air Navigation Service Providers (ANSPs) concerned and aircraft operators. Execute its’ own NMICP (NM Incident Co-ordination Procedure). EACCC will also be activated by NM.

NM will simulate the application of ATFM measures in advance. The measures will be discussed in the operational teleconferences together with forecasts from the VAAC. NOP will be updated with relevant AIM, explaining in plain language about measures that have been implemented. Operators should also be advised to maintain watch for NOTAMs and SIGMETs for the area.

NM will upload ash concentration data files into EVITA.

Upon receiving NOTAMs, NM will upload them into EVITA.

Special AIREPs (uploaded on the NM NOP/EVITA by the Airlines and ANSPs) will be made available on the NOP/EVITA in text format.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

90

G.12 Role of Observers

They are requested to report on the positive and areas for improvement.

H Measure of effectiveness of VOLCEX19

Dissemination (timeliness and effectiveness) of operationally relevant information (VAAC charts/State ASHTAM etc.) - quantitative assessment

Evaluation of EVITA in relation to the Concentration charts (qualitative assessment)

Evaluation of the Special AIREP tool on the NOP (qualitative assessment)

Comparison between Special AIREPs published on the NOP by ANSPs with Special AIREPs received by VAAC through MWOs from the ANSPs (quantitative assessment)

Evaluation of ATM responsiveness to AO need for operational flexibility (qualitative and quantitative assessment)

Ability of States to manage their airspace (qualitative assessment) and publish operational

information (quantitative assessment) and the Airline use of the information to plan flights

(qualitative assessment) Effectiveness of internal State communications (qualitative assessment)

Use of the ICAO VA Contingency Plan by Operators, ANSPs and Aerodromes and understanding any issues associated with its implementation (qualitative assessment)

Review of Meteorological Watch Offices and VAACs performance.

I Airport readiness in situation with high numbers of stranded passengers due to flight cancellations

In order to perform its function in a network crisis, the European Aviation Crisis Coordination Cell (EACCC) relies on correct and timely information, current and expected, to correctly assess the situation.

This includes information to get a clear picture of the situation on the ground (e.g. stranded passengers for which airport input is required).

In order to gain more information about the readiness of airports in situations where high numbers of stranded passengers is building up due to the flight cancellations, the template below with specific question has been sent to a selected group of airports.

In the exercise, the participating airports will report on the situation during the EACCC teleconferences via their national EACCC state focal point.

Additionally selected airports will be asked to give a short summary in the operational teleconferences.

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

91

Template

VOLCEX19 STRANDED PASSENGERS INFORMATION

AIRPORT NAME:

AIRPORT ICAO/IATA CODE:

TERMINAL / LANDSIDE Answer How many stranded passengers do you have at your airport?

What kind of mitigation actions have you taken to accommodate stranded passengers at your airport facilities?

Are these measures sufficient or will you need additional resources to accommodate stranded passengers?

What kind of mitigation actions have you taken to ensure the access to/from your airport?

Have you taken mitigation actions to manage the communications aspects of the crisis locally?

AIRSIDE Answer

Is your airport still operational?

How many inbound flights have been cancelled?

How many inbound flights have been diverted to other airports?

How many flights have been diverted to your airport?

Additional information:

Does your Airport Emergency Manual include: ✅

Protocol for assignment of locations for stranded passengers

Protocol for arrangements to accommodate stranded passengers (beds, supplies, medical support)

Procedure temporary visa

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

92

LGAV information

VOLCEX19 STRANDED PASSENGERS INFORMATION

AIRPORT NAME: Eleftherios Venizelos

AIRPORT ICAO/IATA CODE: LGAV/ATH

TERMINAL / LANDSIDE Answer How many stranded passengers do you have at your airport? 200 pax

What kind of mitigation actions have you taken to accommodate stranded passengers at your airport facilities?

Use of departure gates, vacant offices and use of Friends & Relatives Reception area at the Airport Hotel

Are these measures sufficient or will you need additional resources to accommodate stranded passengers?

HOTAC provision by affected airlines

What kind of mitigation actions have you taken to ensure the access to/from your airport?

Activation of the contingency procedure when Airport MAR (Main Access Road) is affected

Have you taken mitigation actions to manage the communications aspects of the crisis locally?

Public announcements and Press releases through AIA’s web site and Social Media

AIRSIDE Answer

Is your airport still operational? YES

How many inbound flights have been cancelled? 4

How many inbound flights have been diverted to other airports? 2

How many flights have been diverted to your airport? 1

Additional information:

Does your Airport Emergency Manual include: ✅

Protocol for assignment of locations for stranded passengers √

Protocol for arrangements to accommodate stranded passengers (beds, supplies, medical support)

√

Procedure temporary visa √

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

93

LSGG information

VOLCEX19 STRANDED PASSENGERS INFORMATION

AIRPORT NAME: Geneva Airport

AIRPORT ICAO/IATA CODE: GVA / LSGG

TERMINAL / LANDSIDE Answer How many stranded passengers do you have at your airport? 10000 passengers

What kind of mitigation actions have you taken to accommodate stranded passengers at your airport facilities?

Vouchers for food and hotel accommodation.

Are these measures sufficient or will you need additional resources to accommodate stranded passengers?

Depending on repartition of local passengers and hotel availability, we will have to coordinate further actions with Government.

What kind of mitigation actions have you taken to ensure the access to/from your airport?

Coordination with Police department.

Have you taken mitigation actions to manage the communications aspects of the crisis locally?

Communication to press/media, airlines, handling agents, stakholders and internally.

AIRSIDE Answer

Is your airport still operational? Yes it is.

How many inbound flights have been cancelled? 85

How many inbound flights have been diverted to other airports? 6

How many flights have been diverted to your airport? 2

Additional information: Situation improves since 12h00UTC for GVA/LSGG situation. All answers take into consideration that local operations restart at around 13h – 14hUTC.

Does your Airport Emergency Manual include: ✅

Protocol for assignment of locations for stranded passengers Yes, depending on contracts between handling and airlines

Protocol for arrangements to accommodate stranded passengers (beds, supplies, medical support)

In case of need, emergency response plan include coordination with government to

have more beds (atomic shelters).

Procedure temporary visa Yes, but not for massive disruptions.

LSZH information

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

94

VOLCEX19 STRANDED PASSENGERS INFORMATION

AIRPORT NAME: Zurich Airport

AIRPORT ICAO/IATA CODE: LSZH / ZRH

TERMINAL / LANDSIDE Answer How many stranded passengers do you have at your airport? 7000

What kind of mitigation actions have you taken to accommodate stranded passengers at your airport facilities?

Support of civil protection that will install mattresses in the terminal

Are these measures sufficient or will you need additional resources to accommodate stranded passengers?

We will certainly reach the limit with that many pax. Of course, the pax will be brought to the hotels first…

What kind of mitigation actions have you taken to ensure the access to/from your airport?

We will make sure to mobilize more airport, police and security personnel in order to make sure the pax can access the terminal. Trains, trams and busses are still operating.

Have you taken mitigation actions to manage the communications aspects of the crisis locally?

The airport and Swiss airline crisis management will be deployed and they will communicate accordingly.

AIRSIDE Answer

Is your airport still operational? It depends if the airspace is closed. Otherwise yes, absolutely.

How many inbound flights have been cancelled? 100

How many inbound flights have been diverted to other airports? 18

How many flights have been diverted to your airport? 12

Additional information: NIL

Does your Airport Emergency Manual include: ✅

Protocol for assignment of locations for stranded passengers Yes

Protocol for arrangements to accommodate stranded passengers (beds, supplies, medical support)

Yes

Procedure temporary visa Yes

Document Title:

VOLCEX19 Directives

Edition: 2.0 Final Issue

Date: 28 October2019

95

J List of Abbreviations

A list of abbreviations used in the Exercise Directive, including but not limited to, the following:

Abbreviation Decode

ACC Area Control Centre

AIM ATFCM Information Message

ANM ATFCM Notification Message

AIS Aeronautical Information Services

AIREP Special Air Reports

AO Aircraft Operator

AOCCC Aircraft Operator Crisis Coordination Cell

AOLO Aircraft Operator Liaison Officer

ANSP Air Navigation Service provider

ATFCM Air Traffic Flow and Capacity Management

ASHTAM Special series NOTAM notifying, by means of a specific format, change in activity of a volcano, a volcanic eruption and/or volcanic ash cloud that is of significance to aircraft operations

ATM Air Traffic Management

ATS Air Traffic Services

CTR Control zone

EACCC European Aviation Crisis Coordination Cell

EVITA European crisis Visualisation Interactive Tool for ATFCM

FMP Flow Management Position

IFPS Integrated Initial Flight Plan Processing System

IFPZ IFPS Zone

MWO Meteorological Watch Office

NM EUROCONTROL Network Manager

NMOC Network Manager Operations Centre

NOF International NOTAM Office

NOTAM A notice distributed by means of telecommunication containing information concerning the establishment, condition or change in any aeronautical facility, service, procedure or hazard, the timely knowledge of which is essential to personnel concerned with flight operations

SIGMET Information issued by a meteorological watch office concerning the occurrence or expected occurrence of specified en-route weather and other phenomena in the atmosphere that may affect the safety of aircraft operations

VA Volcanic Ash

VAA Volcanic Ash Advisory

VAAC Volcanic Ash Advisory Centre

VAC/D Volcanic Ash Concentration Data

VAC/C Volcanic Ash Concentration Charts

VAG Volcanic Ash Graphic

VAG/D Volcanic Ash Graphic Data

Document Title:

VOLCEX19 Directives

Edition: Final Date: 15 October 2019

96

DOCUMENT FINAL PAGE