Waking up to a bigger world and bigger opportunities with ...€¦ · Gusta Timmermans, Global Program Manager Strategic Recruitment, ING ... NUMBER:44-203-478-5287 or US +1 650-479-3208

Waking up to a bigger world and bigger opportunities with Total Talent Acquisition

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Speakers:

Gusta Timmermans, Global Program Manager Strategic Recruitment, ING

Manfred Vogels, VP Business Development Continental Europe, Beeline

Elizabeth Rennie, Global Workforce Solutions Research Director, CCWP, Staffing Industry Analysts

Moderator:Dawn McCartney, CCWPSr. Director, Contingent Workforce Solutions & Research,Staffing Industry Analysts

Thursday 8 June 201715:00 GMT Time (London, GMT)

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This webinar is broadcast through your computer speakers via the audio broadcasting icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasting icon. You may dial into the call by dialing EUROPEAN NUMBER:44-203-478-5287 or US +1 650-479-3208 and using access code 666 921 686. Need other assistance? Please contact SIA customer service at [email protected]. The presentation will be available 48 hours after the webinar.


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Who We AreStaffing Industry Analysts is the global advisor on staffing and workforce solutions

• Our members comprise many of the largest regional, U.S. and global staffing firms in addition to representatives from all parts of the workforce industry.

• Our CWS Council membership represents over $100 billion in annual workforce spend.

• We are a trusted advisor providing objective research within the workforce ecosystem.

Founded in 1989

• Acquired by Crain Communications ($200M media conglomerate) in 2008, headquarters in Mountain View, California and offices in London, England

• Comprehensive and vast industry and advisory service experience among executive, advisory and research team



CWS Council Members (partial public list)

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Your Guide to all things Council…..


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www.staffingindustry.com/certification

+1 800.950.9496 | @SIACCWP #CCWP

Invest in your future. Today.The CCWP accreditation program is rigorously designed to elevate the status of HR, procurement, MSP solution providers, staffing providers and others who manage contingent workforce programs.

Gusta Timmermans, Global Program Manager, Strategic Recruiting, ING

Manfred Vogels, VP, Business DevelopmentContinental Europe, Beeline

Elizabeth Rennie, Global Workforce Solutions Research Director, CCWP, Staffing Industry Analysts

Moderator:Dawn McCartney, CCWPSr. Director, Contingent Workforce Solutions & Research,Staffing Industry Analysts

Today’s speakers…


A. Human Resources

B. Procurement

C. Finance

D. IT

E. Other

Polling Question #1

What corporate function or department do you represent?

An emerging model for Talent Acquisition, subsumed within the concept of Total Talent Management and therefore encompassing acquisition of both “permanent hire” and “contingent talent.”

Total Talent Acquisition refers not only to the operational approaches to sourcing, recruiting, and engaging talent, but also to higher level strategic considerations of structuring or managing the talent supply chain (i.e., decision about outsourcing, sourcing geographies, etc.).

Total Talent Acquisition Definition

A. My organisation has a TTA program in operation

B. TTA program begun, but not fully implemented

C. TTA program on our roadmap, but not yet begun

D. Considering whether to implement a TTA program

E. Not considering TTA at the present time

Polling Question #2

At what stage are you regarding the adoption of a Total Talent Acquisition program?


Your Workforce

22%

Source: Staffing Industry Analysts: Workforce Solutions Buyers Survey 2016 – Consolidated Average

Employed Workforce Contingent Workforce

78%


Evolution of Procurement Models Supporting Talent Outcomes: A natural convergence….

MSP/PMO

Maturity towards outcomes Maturity towards outcomes

Decentralised

Preferred supplier

Master Vendor

TotalTalent

ACQUISITION

Decentralised

Agencypreferredor in-house

RPO/TA

FLEXIBILITY v STABILITY

Contingent Evolution Permanent Placement Evolution



Brand

Talent Pool Engagement

Career Site

Onboarding Processes

Leverage Talent Leverage Attraction Interims

Referral network

Alumni

Temp-to-Perm

Develop the Workforce & Sourcing Strategies Build sourcing strategies across total talent and perform

workforce mix modelling

Supply vs Demand

Quality, Costs, Risk, Availability, Location


What does your ideal candidate

look like?

Simple Question


One of these?

TempWorker

IC/Freelancer

Employee Apprentice /Intern

ContingentEmployed


OR one of these?

TempWorker

IC/Freelancer

Online worker

SOW Consultant

Professional Services

PartnerOutsourced Service

Formal/ Informal

volunteer

Franchisee /Affiliate

Employee Apprentice /Intern

ContingentEmployed


Do you aspire to any of these?

Single MSP and RPO contract with the client and account governance, however different delivery teams

Single governance team and blended delivery team where hiring manager has a single TA business partner for contingent & permanent needs

Blended MSP, RPO service contracts (as above) that also have SOW and IC in scope of MSP services

Total Workforce Planning Consulting Only (where none of the above apply)

Candidate/Worker Satisfaction Surveys Tracked -across Total Talent

Blending TA technology for RPO and MSP where hiring manager has a single requisition point of entry

As above, but hiring manager can compare contingent and permanent candidates side by side irrespective if they came from an agency

Analytics combining contingent and permanent workforce mix

Total Workforce Planning Technical Enablement -(custom built software, vendor proprietary or delivered by Third Party)

Service Technology


• Total Talent Acquisition – a flexible response to today’s changing labour market

• Growing importance of non-employee workers

• Benefits of Total Talent Acquisition

• Challenges of implementing a TTA program

• Who in the organisation should own TTA?

• Why it is important to be “data smart”

• How to build a business case for TTA

Agenda


What were the primary drivers that prompted ING to bring FTE and CW sourcing together?

Total Talent Acquisition

EmployeesContingent

Workers+ =


For ING, what are the financial and operational benefits of pursuing a Total Talent Acquisition strategy?


What are the major challenges to the adoption of TTA?


Who in the organisation should “own” Total Talent Acquisition?


How important is it for Hiring Managers to have a standard, clearly defined process for sourcing both employees and non-employees?


How can better data help hiring managers make an “educated choice” whether to fill positions with . . .

NEW EMPLOYEES or with CONTINGENT STAFF OR CONTRACTORS?


What is essential for creating an integrated system of record for workers sourced using separate processes, teams, and systems?


How important is it to be “data smart” – to collect and analyse data to enable informed talent acquisition and management decisions?


Why does the recruiter’s role change from “order-taker” to “expert advisor” with Total Talent Acquisition approach?


What kinds of tools should organisations invest in to implement a Total Talent Management approach?


What is the best way to get started – and build organisational support?

For more information about Total Talent Acquisition, extended workforce management , and blended workforce strategies, visit https://www.beeline.com/resources/innovating-future-proof-workforce/

For more information:


Time for your questions…..


Thank you to our sponsor…


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Featuring a Keynote Presentation on Creating the Future Workforce: Leading your Organisation Through Rapid Changewith Futurist, Author and Entrepreneur, Ross Dawson.

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Collaboration in the Gig Economy delegates include:• Staffing Firms • RPO providers• Workforce solution buyers • Suppliers to Staffing• Gig economy/Human cloud companies • VMS/MSP

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18-19 July 2017Grand Hyatt | Singapore


Industry Insights from the Comfort of Your Own Office!

Register for the complimentary webinars at:www.staffingindustry.com/webinars

37

Upcoming Global Webinars:

Crafting a Pricing Strategy That Works: June 22

Managing SOW Around the World: July 6

The Gig Economy and Changing Work: August 5

Increasing Value in CW Programs: August 31

VMS/MSP Landscape: November 9

2017, Future Shock, The State of Workforce Solutions: December 7

Lessons for CW Managers: December 14

http://www.staffingindustry.com/webinars


SIA RESOURCES CITED IN THIS WEBINAR:

Total Talent Management Reporthttp://www2.staffingindustry.com/eng_member/Research/Research-Topics-Reports/CWS-Council-Research/Total-Talent-Supplier-Landscape2

http://www2.staffingindustry.com/row/content/view/full/160287

http://www2.staffingindustry.com/eng_member/Research/Research-Topics-Reports/CWS-Council-Research/Total-Talent-Supplier-Landscape2

Documents

Waking up to a bigger world and bigger opportunities with ...€¦ · Gusta Timmermans, Global Program Manager Strategic Recruitment, ING ... NUMBER:44-203-478-5287 or US +1 650-479-3208