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Remote service all leading alarm
panels
“I saved telephone line rentals and call charges, and got better security service.”
WebWay gives you 3 revolutionary products in one single device, on 1 shared line.
IP, GPRS, PSTN
IntruderFire
TemperatureAudio
DVR tamperAdpro
WebWay - Unified digital signalling for alarms, diagnostics, servicing and more
Today – A service managed by the customer
Customer managed service
Information poverty
Visit to diagnose, revisit to fix
Remote management outside the ATS
Expensive
End users with analogue signalling have purchased install, maintenance and monitoring.
System faults are reported to the key holder or alarm panel locally.
It is up to the end user to call the installer, arrange visits to diagnose and revisits to fix.
If the system can be remotely access, transmission is outside the security of the alarm transmissionsystem (ATS).
The whole process is time consuming, expensive and low value.
Tomorrow – Managed Customer Service
Managed customer service
Information quality
Remote or first visit fix
Everything over the ATS
Value add
Switching to WebWay means an improved service all round.
The WebWay alarm transmission service unifies the security communications.
Detailed alarm events, fault diagnostics and encrypted alarm system access mean that securityproviders deliver a better Managed Customer Service.
Business interruption for the end user decreases, remote audit trails for alarms improve and Additional applications can be integrated over the WebWay ATS securely.
WebWay – Helping you reduce costs, not security
Switching to WebWay to reduce costs but not security is simple:
- No need to change your alarm panel
- No need to change your security installer or partner
- Available from all National Alarm Receiving Centres
- Tested and certified to all European and UK standards
- Proven in thousands of locations, for all risks with top brands
Proven, reliable, secure
The Co-Operative Group has installedWebWay signalling in 3000 stores throughout the UK, protecting, saving,and future proofing.