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Welcome to SVQ Management Networking Event April 2013. SVQ Management Networking Event April SQA Update Elaine Snell Qualifications Manager. SVQ Management Networking Event April 2013 Verification Update Bill Breckenridge, Senior EV. SVQ Management Networking Event. - PowerPoint PPT Presentation
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Welcome to SVQ Management Networking Event
April 2013
SVQ Management Networking Event
April
SQA Update
Elaine Snell
Qualifications Manager
SVQ Management
Networking Event April 2013
Verification Update
Bill Breckenridge, Senior EV
SVQ Management
Networking Event April 2013
Verification Update
Bill Breckenridge, Senior EV
SVQ Management Networking EventSVQ Management Networking Event
Verification visits point to conclusions which have been drawn in the past:
Most centres deliver the qualifications well and have suitable procedures and systems to support delivery
Candidates usually give very positive feedback and express considerable satisfaction with centres and with their experience of SVQ Management
Most centres aim for continuous improvement – seek to build on their own good practice and take on board what others are doing
SVQ Management Networking EventSVQ Management Networking Event
General Feedback Delivery Systems Claiming Competence – Candidate Learning Internal Verification and Standardisation Transferability and Progression – SCQF levels CPD EV Visits
Continuous Improvement Centres continue to focus on improving their approach:
Continued adoption of e portfolios, templates and documentation, and good Internal Verification (IV) practice
SVQ Management Networking EventSVQ Management Networking Event
General Feedback Feedback from candidates is very positive Feedback to candidates: either via e-portfolio
systems (diary) or strong planning documentation
Management Development Programmes Matching Occupational Role: use of
diagnostic tool
SVQ Management Networking EventSVQ Management Networking Event
Delivery Systems
Centres generally keep refining their delivery approach and the systems to support it, for example:
Clear documentation - final assessor statements; candidate feedback forms [eg learner questionnaire]; recording templates
Use of support material for candidates - SQA support materials
Feedback to and communication with candidates E portfolios VLE Screening candidates (diagnostic) Induction of new assessors
SVQ Management Networking EventSVQ Management Networking Event
Provide evidence of their work as managers - proving that they work in accordance with all relevant performance criteria and behaviours in the standards [performance evidence is crucial]
Show that they know what the standards are [must make a connection between the standards and the evidence provided; select critical pieces of evidence]
Claiming Competence – Candidate LearningKey aspects of SVQ Management - candidates should:
SVQ Management Networking EventSVQ Management Networking Event
Claiming Competence – Candidate Learning (cont)Key aspects of SVQ Management - candidates should:
Show that they possess the underpinning knowledge and understanding outlined in the standards
Take responsibility for their own work [candidate led] - encourage reflective approach
SVQ Management Networking EventSVQ Management Networking EventClaiming Competence – Candidate Learning (cont)
Candidates should show: Process evidence: it is what candidates have done/are doing with policies/procedures that is important, eg copies of procedures/policies/blank documents are generally not evidenceBehaviours: through the candidate’s conduct; can be evidenced in a variety of ways eg Witness Testimony, Observation, RAsOwnership: decide what evidence to include and best way to make claims for competenceSignposting: storyboards, RAs etc should clearly signpost relevant items
SVQ Management Networking EventSVQ Management Networking Event
Standardisation
Logging ‘the ad hoc’ – number of centres do meet/discuss evidence, candidate work, standards etc regularly but don’t fully capture the full range of good work being performed.
CPD Development activities for assessors, eg preparing support material; new management techniques as well as development as an assessor or IV. NB: CPD logs are still occasionally not fully complete or available
Dedicated standardisation meetings on SVQ Management
SVQ Management Networking EventSVQ Management Networking Event
Internal Verification
Completing the loop, eg showing how actions identified are followed through and completed and signed off.
Cascading EV development points through CPD where appropriate and evidencing in logs/minutes/action plans.
Providing feedback to assessors which enable further development.
SVQ Management Networking EventSVQ Management Networking Event
Internal Verification (cont)
Interim and final verification even with experienced assessors
Clear and transparent sampling plans to ensure full coverage of Units/assessments
Using internal verification as a formal part of induction programme
SVQ Management Networking EventSVQ Management Networking Event
Maintain credibility of SVQs in Management – for holders of the qualifications and others.
SCQF levels are becoming more important as SVQ Management is acceptable for credit transfer and/or progression to other qualifications
Make sure candidates are at correct level – both occupationally and on SCQF
Take account of SCQF levels of Units when making assessor judgements eg knowledge at SCQF Level 11 in SVQ 5 in Management
Transferability and Progression – SCQF Levels
SVQ Management Networking EventSVQ Management Networking Event
Continuing Professional Development (CPD)
CPD records should include activities specifically related to SVQ ManagementAssessors/IVs need to maintain occupational as well as assessor competenceCPD records must be availableDocumented policy for staff development of assessors/IVs associated with SVQ Management
SVQ Management Networking EventSVQ Management Networking Event
EV Visits
Vast majority of cases centres very well prepared:
Availability of sample User friendly portfolios: access to e portfolios;
recordings; videos etc CPD records Role of EV
SVQ Management Networking EventSVQ Management Networking Event
Huge thanks to Bob Robertson
Thank you for all the work and the commitment and enthusiasm - of you and your
colleagues in delivering the SVQs in Management successfully during past year.
Result - Overall the candidates get a positive and beneficial learning experience.
Skills CFA Management Update
Stuart McKennaScotland Representative, Skills CFA
19 April 2013
20©2013 Skills CFA
Stuart McKenna
Overview
1. Skills CFA2. Management NOS update3. Management and Team Leading
SVQ update4. Modern Apprenticeship update5. Forthcoming projects
21©2013 Skills CFA
Stuart McKenna
Skills CFA: An introduction
• Continue to oversee range of business-related Occupational Standards, Qualifications and Modern Apprenticeships
• Aims to promote value of pan-sector skills and facilitate skills development
22©2013 Skills CFA
Stuart McKenna
Management & Leadership NOS Review
• Incremental review of NOS took place from March 2011-June 2012
• Major Changes:– Update of content to keep up-to-
date and reflective of current practices
– Change of structure– Addition of 21 new NOS
23©2013 Skills CFA
Stuart McKenna
Management & Leadership NOS Review
• Review completed in June 2012• New Standards SCQF rated in
August 2012• Next review not due to take
place until 2015/16, although this is not guaranteed
24©2013 Skills CFA
Stuart McKenna
Management & Team Leading SVQs
• SVQ structures were reviewed from Sept 2012 – Jan 2013
• Consultation included employers, providers, colleges and Awarding Bodies
• Revised structures due to be implemented by Awarding Bodies shortly
25©2013 Skills CFA
Stuart McKenna
Management & Team Leading SVQs
• Changes include additional optional units at all levels
• No changes to mandatory units, size of qualifications, existing units
• Aim was to ensure new NOS were included in SVQs, and additional appropriate options were available for learners
• Structures include old NOS (existing units) and new NOS (new optional units) to minimise disruption for providers
26©2013 Skills CFA
Stuart McKenna
Modern Apprenticeships
• MAs remain unchanged from August 2011, although new SVQs will be included once approved by individual Awarding Bodies
• MA numbers increased in 2011/12, but have seen very significant drop in 2012/13, likely due to funding restrictions
27©2013 Skills CFA
Stuart McKenna
Modern Apprenticeships
• Level 2 Team Leading was rejected twice by Modern Apprenticeship Group
• Feedback suggested MAG felt that the framework was not appropriate for 16-19 year olds, and that supervisory roles should be at Level 3+ only
• No current plans to re-submit for a third time
28©2013 Skills CFA
Stuart McKenna
Modern Apprenticeships
• Centres are required to register their candidates with CFA within 8 weeks of commencement
• Certification of learners on new frameworks to be provided by CFA
• For learners on old frameworks (starts before August 2011), certification remains with MSC
29©2013 Skills CFA
Stuart McKenna
Future Projects
• NOS– Bid Writing and Tendering– Business Continuity Management (Review)– Business Support, Business Information
and Business Link (Review)– Parking Administration (Review)– Public Relations– Risk Management – Sales (Review)
• Modern Apprenticeships– Level 5 Human Resource Management– Level 4 Project Management
30©2013 Skills CFA
Stuart McKenna
Future Projects
• Welcome involvement of all stakeholders in projects.
• Go to: www.surveymonkey.com/s/CFA-Activities-2013-14 to register interest, or contact CFA direct to get involved
SVQ Management Networking Event
PDAs in ManagementTricia Hunter
Minerva People
SVQ Management Networking Event
Leadership Development ProgrammeHarry Hay
Dumfries and Galloway Council
TAUGHT
PRE
POST
visionary:
thinking about or planning the future with imagination or
wisdom
8 WEEKS
ROAD MAPTHE PARTICIPANTS
Leaders and aspiring leaders, who are pivotal to the success of our Council
THE FOCUSThe structure and the intensity of the LDP will allow you to step back from your day to day responsibility and assess your value to ourCouncil, developing a broader perspective of your leadership.
The LDP has been customised for our Council by blending leadership theory with case studies real to Dumfries and Galloway.
Participants on the programme will come from a wide range of services and backgrounds and have diverse experience and views but with the common goal of improving individual and organisational leadership. Collaboration and constructive challenge will be actively encouraged.
The taught element of the programme will feature eight consecutive half days. In addition, you will be expected to devote 3-6 hours per week for preparation and working towards the two SVQ Level 5 units
THE LDP IS CONSTRUCTED AROUND 4 PARTSPart 1: a pre programme evaluation of your current strengths and development areas to help you get the most out of the LDP;
Part 2: one half day session per week for eight consecutive weeks focussing on research based leadership theory and reinforced by issues that are “real” to our Council;
Part 3: as the key driver of the programme is to support you to develop and hone leadership skills and put them into effective practice, you will require to select and deliver a corporate project which will provide high level evidence to achieve SVQ Level 5 accreditation
Part 4: evaluation and reflection.
PR
OJE
CT
You will be asked to complete a 360 degree feedback questionnaire, a Leadership Judgement Indicator and behavioural style analysis (DISC). Following completion of these you will receive individual feedback in a one to one session with Adrian Banger that should last no more than 2 hours. This will also form part of your induction.
This feedback will provide you with some initial indications about your personal leadership and managerial style which will be of benefit to you when you progress through the taught programme and undertake the project.
You will also have a short meeting with your accredited assessor in relation to the evidence based part of the programme. This will further help you prepare for the taught sessions.
PART 1
PART 2The topics of the 8 taught sessions have been designed to directly support you to complete the evidence based requirements of the programme. Contents of the LDP include:
• Fit for the Future• Leadership and Leaders• Values, Purpose and Vision• Putting Vision into Practice• Benchmarking and Measuring Improvement• Taking People with You• Changing Culture
To illustrate and reinforce leadership theory examples real to our Council will be used throughout the LDP.
innovation:
make changes in something established, especially by introducing new methods, ideas, or
products
PART 3The project you select will run in parallel to the 8 taught sessions and will be an integral element of you successfully completing the two SVQ Level 5 units:
1 Providing direction – provide leadership for your organisation; and 2 Achieving results – improve organisational performance
PART 4
As the key driver of the programme is to support and develop your leadership skills and put them into effective practice, there is a need to gauge the extent to which this has been achieved.
Programme evaluation will focus on feedback in relation to your own learning and development, the taught element of the programme and the SVQ Level 5 units. This will help maximise the impact and Collectively ensure we create an organisation that is better and different.
IMPACT ON YOU• Develop your capacity to confidently lead and deliver service and corporate improvement • Enhance your ability to effectively plan and implement strategic change • Improve your self-awareness and judgement to make you a more confident decision maker • Acquire an improved insight into the functions and associated challenges across our Council
IMPACT ON THE ORGANISATION
• Drive measurable improvements throughout our Council
• Implement effective policies and strategies to deliver on our Council priorities, values and principles
• Mobilise and inspire our people to deliver exceptional results
Mabie Forest
SVQ Management Networking Event
PDA in Strategic Leadership at SCQF level 11
Gywneth Watson
Minerva People
Success in Partnership
SVQ Management Networking EventApril
SVQ Management Networking EventApril
Looking Forward
Joe Wilson
Head of New Ventures, SQA
Now 1-3 Years 4-5 Years
Tablet DevicesMobile AppsOpen Educational ResourcesE-books , i-tunes U etc E-Portfolios Massive Open On-line CoursesBadges Social Crowd Sourced developments Assessment on demand Adaptive Testing New Forms of Scholarly Publishing Growth in global benchmarking Direct Models
Flipped classroom Learner AnalyticsPeer Supported Learning Adaptive Tutorials and Assessment Game Based Learning Hi-Bandwidth available to most in UK Accreditation for MOOCS and On-line certification European Digital Literacy StandardNew Pedagogy for E-Books Growth in Publisher Led Short Courses ( Economist/Guardian/Vogue etc) Personal Enquiry Learning 3-D Printing Wearable Technology
Rhizomatic Learning All Learners have access to browser E-books normalisedPersonal Learning JourneysGlobal communities and standards
SourcesSources
Horizon Report 2012 http://www.nmc.org/pdf/2012-horizon-report-HE.pdf
Open University 2012 http://www.open.ac.uk/personalpages/mike.sharples/Reports/Innovating_Pedagogy_report_July_2012.pdf
The Internet in Britain 2011 Report http://www.oii.ox.ac.uk/publications/oxis2011_report.pdf
Scaling Up UFI Report 2012 http://www.ufi.co.uk/sites/default/files/Scaling%20up_21_5_V3.pdf
BBC Media Literacy :Understanding Capabilitieshttp://downloads.bbc.co.uk/learning/learningoverview/bbcmedialiteracy_26072012.pdf Horizon Report 2013
http://www.nmc.org/pdf/2013-horizon-report-HE.pdf
Looking ForwardLooking Forward
Any questions?
SQA SVQ Management Network Event
CMI Membership
CMI Membership is complimentary for 2 members of staff in all SQA SVQ Management Approved centres
CMI Membership is complimentary for all candidates on SQA SVQs Management and PDAs
www.managers.org.uk/sqa
The effects of good management & Leadership
1. Builds business
2. Delivers improved management performance & ROI
3. Attracts and retains talent
4. Boosts well-being
The effects of bad management & leadership
Creates the majority of corporate failures
Costs UK £19 Billion per year
Has badly damaged trust in business & government
Harms well being
MLD builds business. Fact
32%
Increase in organisational performance
23%
People performance
Effective Investment in Management & Leadership
80% effective managers in high performing organisation – twice that of low performing organisations
A small improvement makes a BIG difference to performance:
Equals a 25% boost to workforce or a 65% increase in capital
True for large organisations and true for SME’s – globally
WELL MANAGED ORGANISATIONS GROW
The Market
Only 1 in 5 managers are qualified – 4 in 5 think they should be. Only 2500 Chartered managers out of 3.5 million.
Only 34% organisations deliver management training and 12% offer national qualifications
64% of organisations say they have ‘no need’ to train staff
UK lags behind many other countries in management training
Management Effectiveness
Well being well down vs 5 years ago
Negative management styles more common
Lower levels of trust
Managers less positive about managers and organisations ability
Stress, illness and depression higher
Job satisfaction lower
Megatrends in Management
From exclusive to inclusive
From controlling to coaching
From competitive to collaborative
... What can successful leaders do to use them?
SQA SVQ Management Network Event