WESTCHESTER COUNTY AIRPORT · 2017-06-12 · WESTCHESTER COUNTY AIRPORT DRAFT MASTER PLAN UPDATE –CHAPTER 9 9-4 Prepared by DY Consultants Team April 2017 Date 9.4.2 Room Layout

WESTCHESTER COUNTY AIRPORT

DRAFT MASTER PLAN UPDATE

CHAPTER IX: PUBLIC INVOLVEMENT PROGRAM

DRAFT REPORT

April 2017

Prepared by:

WESTCHESTER COUNTY AIRPORT DRAFT MASTER PLAN UPDATE –CHAPTER 9

i

Prepared by DY Consultants Team April 2017 Date

Table of Contents

9 PUBLIC INVOLVEMENT PROGRAM ......................................................................... 9-1

9.1 Introduction to the Public Involvement Program ..................................................................................... 9-1

9.2 Steering and Advisory Committees .......................................................................................................... 9-1

9.3 Stakeholder Consortia and Interviews ...................................................................................................... 9-2

9.3.1 Consortia by Interest Group ............................................................................................................ 9-2

9.3.2 Individual Tenant Interviews ........................................................................................................... 9-3

9.4 Public Meeting ......................................................................................................................................... 9-3

9.4.1 Overview ......................................................................................................................................... 9-3

9.4.2 Room Layout and Materials ............................................................................................................ 9-4

9.4.3 Feedback Forms and Identification of Key Issues ........................................................................... 9-5

9.5 Charette Workshop and Subsequent Alternatives Discussions with Stakeholders ................................... 9-6

9.5.1 Charette Workshop with Stakeholders ............................................................................................ 9-6

9.5.2 Alternatives Discussion with Tenant Stakeholders ......................................................................... 9-7

9.6 Stakeholder Questionnaires ...................................................................................................................... 9-8

9.6.1 Landside and Terminal Tenants Questionnaire ............................................................................... 9-9

9.6.2 Airside Tenant Questionnaire .......................................................................................................... 9-9

9.6.3 First Responders Questionnaire ..................................................................................................... 9-10

9.7 Technical Steering Committee (TSC) Meetings .................................................................................... 9-11

9.7.1 Alternatives Development TSC Meeting....................................................................................... 9-11

9.7.2 Preferred Alternative Refinement TSC Meeting ........................................................................... 9-11

APPENDIX A STAKEHOLDER CONSORTIUM INVITATION LETTER

APPENDIX B PUBLIC MEETING DISPLAY BOARDS

APPENDIX C PUBLIC FEEDBACK FORMS

APPENDIX D RESULTS OF PUBLIC FEEDBACK FORMS

APPENDIX E STAKEHOLDER QUESTIONNAIRES

APPENDIX F RESULTS OF STAKEHOLDER QUESTIONNAIRES

List of Figures FIGURE 9-1: FIRST PUBLIC MEETING ROOM LAYOUT ................................................................................. 9-5

FIGURE 9-2: TENANT STAKEHOLDER GROUPS .............................................................................................. 9-8


9-1


9 PUBLIC INVOLVEMENT PROGRAM

9.1 Introduction to the Public Involvement Program

A major component of the Westchester County Airport Master Plan Update was the development of a

public involvement program to facilitate the exchange of information between the project team,

individuals with technical/operational knowledge of the Airport, stakeholder groups, and the general

public. The purpose of this chapter is to give an overview of the various forms of public engagement that

were utilized throughout the master planning process, the types of groups that were engaged, and the

subject matter that was discussed. The public involvement efforts included meetings, workshops, and

questionnaires designed to provide information on the study process as well as to answer questions and

solicit input from stakeholders and the general public.

A project kick-off meeting for the Master Plan Update was held with representatives from Westchester

County Executive’s Office, Westchester County Department of Public Works and Transportation,

Westchester County Department of Planning, Westchester County Geographic Information Systems,

Westchester Department of Information Technology, Federal Aviation Administration (FAA) New York

Airports District Office (ADO), Airport staff, and the Consultant team on November 13, 2012.

The first initiative of the Master Plan Update public engagement program was the organization of a

meeting at Westchester County Airport (HPN) on December 11, 2012 with Airport tenant stakeholders.

The purpose of the meeting with Airport tenants was to introduce the project team and provide an

overview of the process and procedures associated with the development of the Master Plan Update. The

project team described the context for the Master Plan Update and explained that the study would consist

of three major phases: needs, solutions, and documentation. The remainder of the meeting included an

open panel answering questions from Airport tenants regarding the planning process and involvement of

the various stakeholders. It was also discussed that the County would coordinate with the Board of

Legislators as appropriate throughout the study duration.

9.2 Steering and Advisory Committees

A Technical Steering Committee (TSC) was assembled to include a group of individuals with knowledge

of technical matters and Airport operations to provide input throughout the master planning process. For

the Westchester County Airport Master Plan Update, the following entities were represented on the TSC,

which was consulted at various points throughout the study: Westchester County Department of Planning,

and Westchester County Department of Public Works and Transportation, Airport staff (Operations,

Financial, Environmental, Security and Maintenance), and the FAA Air Traffic Control Tower (ATCT).

The TSC played an important role in the screening of preliminary alternatives developed to address

Airport facility needs, as well as in the refinement of the preferred alternative.

In addition to the TSC, the following committees were identified by the County to be engaged and

updated throughout the planning process: Westchester County Airport Advisory Board (Airport Advisory

Board) and Westchester Aviation Association. Established under Westchester County Law Article IX

§277.221-277.231, the Airport Advisory Board serves the purpose of representing the population


9-2


surrounding the Airport. The Airport Advisory Board is comprised of eleven members who serve

staggered three-year terms. This includes eight members who are to be residents of Westchester County

and appointed by the County Executive and subject to confirmation by the County Board. One member of

the Airport Advisory Board should be a member of the County Board appointed by the Chairman of the

County Board and the remaining members are to be ex-officio members. The Westchester Aviation

Association is an organization that works closely with the County and provides a forum for aviation

stakeholders and the broader business community to express their input with regards to matters at HPN.

9.3 Stakeholder Consortia and Interviews

9.3.1 Consortia by Interest Group

On March 5th and 6

th 2013, the project team held three different consortium meetings for airlines, first

responders and tenants/FBOs. An example of the invitation letter that was sent out to these stakeholders

is included in Appendix A. The purpose of the consortia was to bring together stakeholders by interest

group and provide an overview of the master planning process, solicit input through the distribution of

questionnaires, and offer the opportunity to ask questions of the project team and County representatives.

The full questionnaires that were distributed to each interest group, as well as the results of the completed

questionnaires are included in Appendix E and Appendix F.

The airline consortium attendees represented the following entities, in addition to County, Airport

operations representatives and the project team:

Airport Mart Inc

American Eagle

Cape Air

CLEAR

Delta Air Lines

DLL

JetBlue Airways

Panorama Flight

TSA

US Airways

USDA

First responder consortium attendees represented the following entities, in addition to County, Airport

operations representatives, and the project team:

Armonk Fire Department

FBI JTTF

Port Chester Fire Department

Purchase Fire Department

Transcare

Tenant/FBO consortium attendees represented the following entities, in addition to County, Airport

operations representatives, and the project team:

Airport Mart Inc

CAP

Citigroup

Executive Jet Management/ Net Jets

IMB

Interlaken

JP Morgan Chase

Million Air

Panorama

PepsiCo


9-3


Performance Flight

Philip Morris International

Signature Flight Support

Standard Parking Corp

TSA

TWC Aviation

USDA

9.3.2 Individual Tenant Interviews

Following the tenant/FBO consortium meeting held on March 6, 2013, individual meetings were held

with these stakeholders in order to answer questions that were not fully addressed in the consortium as

well as to collect additional data regarding current conditions, tenants’ concerns, and facility deficiencies.

Tenants were also invited to share their visions in terms of future activity at the Airport and facility

improvements.

These individual tenant meetings were held over three days in 2013: March 27, March 28, and April 4.

An additional tenant interview was held on June 12, 2014 with Performance Flight, a flight training center

that also provides charter, aircraft management and maintenance services.

The following tenants were interviewed over the course of these one-on-one meetings:

Citigroup

IBM

Interlaken Capital

Jet Systems

JP Morgan Chase

Landmark Aviation

McGraw Hill

Million Air

NetJets

PepsiCo

Performance Flight

Philip Morris International

Signature Flight Support

TSA

9.4 Public Meeting

9.4.1 Overview

The first public meeting was held at Westchester County Center in White Plains on July 17, 2013 and had

approximately 70 people in attendance. The meeting was advertised in local media and online. At the

meeting, the master planning process was presented to the community and public feedback was gathered

for use in the study. In addition to providing a description of the Master Plan Update process, an overview

of the Airport’s existing facilities, operations and flight tracks, rules and regulations, and safety

requirements were presented at the meeting. Other topics that were covered included the economic impact

of aviation in New York State and environmental issues, such as noise, that would be considered in the

Master Plan. The meeting was attended by residents of the communities surrounding the Airport, business

owners, general and corporate aviation pilots, as well as County and FAA officials. To solicit input from

the public, feedback forms were made available at the meeting to help define a vision for the future of

Westchester County Airport.


9-4


9.4.2 Room Layout and Materials

The Westchester County Center meeting room was set up with stations staffed by the Master Plan project

team, as depicted in Figure 9-1. These stations included a combination of boards and videos that

presented the public with information on the master planning process, context for the study, and an

overview of existing conditions and programs at the Airport. The videos that were played at the meeting

included interactive 3-D models of an Airport flyover using the Airports Geographic Information System

(AGIS) survey as well as a simulated approach to Runway 29 with accurate representation of surrounding

obstructions. In the center of the room there were refreshments and a work station with feedback forms,

described in further detail in Section 9.4.3. Additionally, six information boards (illustrated in Appendix

B) were prepared and on display at the stations. The boards included the following content:

Introduction to Westchester County Airport, Part 1

Existing facilities map, legend, and glossary

Destinations by airline (2013)

Operations summary (2012)

Introduction to Westchester County Airport, Part 2

Location and flight tracks, including an overview of runway utilization

Airport rules and regulations, including limitation of terminal capacity to 240 passengers per half

hour, maximum of four aircraft permitted to use the terminal ramp at any time, and aircraft

weight restrictions at the Airport

Safety enhancements including a description of airspace to be protected

Master Plan Definition and Process

Background information on the need for the Master Plan Update

Airport needs will be established through a three step process of developing an inventory of

existing conditions, establishing a 20-year aviation forecast, and a demand capacity analysis

which would identify whether existing facilities meet current and forecast demand

Proposed solutions will be established through a three step process of identifying facility

requirements, identifying and evaluating alternatives to address the facility requirements, and

developing an action plan to implement the recommended alternative

Documentation is to include an Airport Layout Plan (ALP) and Master Plan report

Public and stakeholder involvement is to occur throughout the process to provide input and guide

decision making process

Environmental factors would also be considered throughout the process

Environmental Factors in the Master Plan

Explanation of the purpose of consideration of environmental factors in order to assess the impact

of the ALP on the environment and to determine how those impacts can be mitigated or

minimized

Listing of environmental categories to be included in the Master Plan

Highlighting of noise, water quality, and wetlands categories as high priority


9-5


Current Environmental Initiatives

Description of the Airport’s efforts to protect the environment, and its Airport Environmental

Management System (AEMS)

Overview of the Airport’s storm management program, which involves capturing of deicing

fluids, spill protection filters on storm drains, recycling and waste disposal, and protection of

natural resources

Noise abatement initiatives at the Airport, which include six major programs

Groundwater monitoring program overview

Air quality improvement initiatives overview

New York State Economic Impact of Aviation

Overview of 2010 study which evaluated aviation’s contribution to the New York State Economy

Direct and indirect impacts were presented by component type (employment, income generated,

economic and state and local taxes) for at the state level as well as HPN specifically

Figure 9-1: First Public Meeting Room Layout

9.4.3 Feedback Forms and Identification of Key Issues

At the July 17, 2013 public meeting, a feedback form was distributed to all attendees and was completed

by 23 individuals. The purpose of the feedback form was to solicit public input and insights regarding the

future of the Airport, a key component of the master planning process. A copy of the public meeting

feedback form that was distributed at the meeting is included in the Appendix C. The first portion of the

feedback form sought to collect general information about the individual filling out the form. It asked for


9-6


individuals to identify themselves as a community member, airport neighbor, pilot, airport user, or other.

It also asked individuals to provide their state of residence, town of residence and zip code. Using

multiple choice questions, the survey asked individuals how often they come to HPN, the primary

purpose of their visit, and how they would rate their overall experience at the Airport.

The next two sections of the form were designed to collect feedback as to whether the public meeting was

convenient and productive. These sections included multiple choice questions asking how the individuals

heard about the meeting, and whether the time and location were convenient. Additionally, it asked

whether individuals felt that the room was set up appropriately and if the information provided at the

meeting was sufficient and comprehensive. The individuals were also asked whether they intend to attend

future Westchester County Airport public meetings.

The next section of the feedback form provided individuals with the opportunity to write in what they

would like to see happen in the next 20-year period at Westchester County Airport. Individuals were also

encouraged to share written comments or suggestions for future public meetings. At the end of the form,

individuals were invited to share their business or personal contact information should they so choose.

Based upon the responses provided in the feedback forms, the following list describes the areas of

concern that could be improved over the next 20 years at the Airport:

Runway 11-29 utility and length

Commercial aviation facilities and services

Light GA and facilities

Hangars

Operational restrictions

Building restrictions

Airport services

Airport growth

Safety

Parking

Airport public outreach

Fuel pricing

Land zoning and environmental issues

Pilot training

ATC training

A comprehensive analysis of the data collected from the public feedback form responses, as well as

background information on the respondents, are included in Appendix D.

9.5 Charette Workshop and Subsequent Alternatives Discussions with Stakeholders

9.5.1 Charette Workshop with Stakeholders

As a follow up to the stakeholder meetings held in March and April 2013, the project team held a charette

workshop with stakeholders on December 17, 2014 to further discuss the team’s findings. The workshop

was a half-day long meeting, and utilized the current understanding of the state of the Airport as a basis


9-7


for the discussion with stakeholders. The purpose of the meeting was to identify potential Airport

improvements that would address the facility needs that had been identified up to that point in time. The

improvements developed during the workshop would be considered in the alternatives development and

evaluation process.

Attendees included representatives from the FAA New York ADO, FAA ATC Tower, airlines, fixed-base

operators (FBOs), corporate tenants, and other tenants, Transportation Security Administration (TSA),

Department of Homeland Security (DHS), United States Department of Agriculture (USDA) ground

handling companies, and Westchester County departments including Planning, Environmental, Financial

and Police. Additionally, representatives from Airport operations, security, financial, environmental and

maintenance were present. The stakeholders were divided into smaller groups and were asked to identify

potential solutions to address facility needs at the Airport.

To frame the discussion, the County presented a list of preliminary criteria that must be met in order for

any alternative to be determined practicable, which included the following requirements:

Alternatives must be consistent with the Airport’s strategic vision

Alternatives must allow for the Airport to maintain its role as a commercial service airport

Alternatives must not conflict with existing Terminal Use Regulation (TUR)

The County has determined that the acquisition of land is not feasible or within the scope of the

alternatives for the Master Plan. Alternatives will be developed in consideration of the existing

airport boundary

Natural resource constraints, such as the Airport’s proximity to the Reservoir and the presence of

wetlands within the Airport’s boundary, should be considered during alternatives development

The discussion was specifically centered on identifying opportunities to resolve deficiencies pertaining to

the following Airport elements:

Runway issues including realignment, runway safety areas, gradient/overruns, approach

minimums, and runway length

Hangar space availability and state of good repair

Apron and remain over night (RON) space, in terms of size and location

Identification of opportunities for use of underutilized land on Airport property, such as former

Air National Guard (ANG) site

Reorganization of location of Light GA and Corporate Aviation facilities

Location of support facilities such as US Customs, deicing, aircraft rescue and fire fighting

(ARFF), fuel storage, and helipad

Terminal processers including the departure/arrival hall, check-in counters, security screening

area, and baggage screening and claim

Airport access and auto-parking needs

9.5.2 Alternatives Discussion with Tenant Stakeholders

The Master Plan project team held phone conference calls on October 1st and October 6

th 2015 to provide

tenant stakeholders with an overview of the alternatives development and evaluation process to date and

to solicit further stakeholder input to be utilized in refinement of the alternatives. Attendees included


9-8


representatives from the following organizations: Citigroup, JP Morgan Chase, Landmark Aviation,

Million Air, NetJets, Performance Flight, and PMI Global Services. In addition to providing tenant

stakeholders with the opportunity to provide feedback, the conference call also served as a follow up to

the charette workshop held in December 2014 during which stakeholders had developed concepts to

address facility needs.

9.6 Stakeholder Questionnaires

In addition to distributing feedback forms aimed at gathering input from the general public (described in

Section 9.4.3), the Master Plan project team also developed questionnaires geared toward soliciting

feedback from stakeholders. The purpose of the questionnaires was to receive input from tenant

stakeholders possessing day-to-day knowledge of Airport operations, which could be utilized to

understand current conditions as well as to receive input on potential future development projects at HPN.

The tenant stakeholders were broken down into three separate groups: landside and terminal tenants,

airside tenants, and first responder services, described in Figure 9-2.

Figure 9-2: Tenant Stakeholder Groups

The questionnaires were distributed to tenants via e-mail and during the consortium meetings held on

March 5th and 6

th 2013 at Westchester County Airport. The questionnaires were also made available at the

front desk of the Airport Operations Office located in the passenger terminal building.

Airport

Management/Administ

ration/Operations

Facility Maintenance

Facility Security

Food Services

Fuel Operations

Ground Handling

Police

Landside and Terminal

Tenants Airlines

Car Rentals

Limo/Bus/Taxi/Van/Shut

tle Services

Parking Garages

Rental Cars

Restaurants and Retail

Stores

TSA and Public Safety

CBP

Department of Public

Safety

Hospital/Burn Center

Local Fire Department

Local Police

Department

Municipal Utilities

Office of Coroner

TSA

First Responders

Airlines

CRT

EMS

FAA

FBO

Health Department

Military and National

Guard

Red Cross

Airside Tenants

Air Traffic Control Tower

Airline Pilots

Airlines

Airport Operations

Airport Pilots Group

De-icing Group

FAA Maintenance

FBO/Corporate Tenants

Flight Training

Fueling Group

Ground Handling

Police Aviation Division

Sub-Tenants

US Customs

USDA Wildlife


9-9


As of May 30, 2013 a total of 24 questionnaires were collected by the project team and County. All the

questionnaires were numbered and sorted according to tenants’ location on the Airport. Additionally,

responses were analyzed to identify main concerns and issues at the Airport. The data collected from the

questionnaires were utilized during the analysis of the facility requirements and the development of the

alternatives. The questionnaires that were distributed to each interest group, along with the summary of

results of the completed questionnaires are included in the Appendix E and Appendix F.

9.6.1 Landside and Terminal Tenants Questionnaire

The landside and terminal tenant questionnaire addressed two groups of tenants. The landside portion was

intended for those who are located or has a direct connection with the landside operation of the Airport.

The landside typically includes the roads, parking areas, driveways, maintenance and navigational

facilities, fuel facilities, and other non-aviation parts of the Airport. The terminal portion was intended for

those who are stationed or are frequent users of the main passenger terminal building or General

Aviation/corporate terminal facilities.

These questionnaires were divided into the following sections:

1. General- Identifies the tenants, location, experience, use of the Airport and communications

2. Terminal Facilities- The quality and the overall experience inside the terminal areas; this section

includes open-ended questions

3. Landside Facilities- Size and quality of the landside facilities, possible operational restrictions

and enhancements; this section includes open-ended questions

4. Airport Access and Parking- Roadway and curbside experience and parking facilities availability

5. Additional Feedback- This section provided three open-ended questions asking to describe

tenant’s needs and vision for the future of the Airport and any additional comments

6. Business/Personal Information- Optional section

Based upon the five completed landside and terminal tenant questionnaires that were collected, it was

concluded that the following topics were identified as concerns by respondents:

The capacity of the main passenger terminal areas including airlines counters, passenger lounges,

concessions, and TSA areas is inadequate and needs improvement. The terminal requires overall

upgrade of its systems and signage

The size of the employee and passenger parking facilities is inadequate

Confusing or inadequate roadways and signage including traffic circle and roadway safety issue

near the main passenger terminal building

Inadequate location of the fuel farm

Lack of the gas station

9.6.2 Airside Tenant Questionnaire

The airside questionnaires were intended for those tenants who have a direct connection to the airside

operations of the Airport. The airside typically includes areas of the airport intended for operations of the

aircraft including the runways, taxiways, aprons, and taxilanes.


9-10


These questionnaires were dived into the followings sections:

1. General- Identifies the tenants, location, experience, communications, access to and type of an

aircraft operated

2. Airfield Conditions- Conditions, availability, and operational restrictions of runways and

taxiways; this section includes open-ended questions

3. Building Facilities- Size and quality of the building facilities, airside access, apron area

constrains, and aircraft storage hangars; this section includes open-ended questions

4. Air Traffic Services- ATC procedures, radio and navigational equipment; this section includes

open-ended questions

5. Airport Services- Airport provided services such as ground support, fueling, baggage handling,

and security


tenant’s needs and vision for the future of the Airport and any additional comments


Based upon 17 completed airside tenant questionnaires, the following topics were identified as areas of

concern by respondents:

Runway 11/29 length unable to accommodate larger jet landings or IFR operations

High minimums for Runway 34 landings

Lack of precision RNAV and GPS approaches and unstable ILS

Approach lighting could be improved

Need for upgrades to HVAC, heating, piping and mechanical systems

Apron areas are small for current aircraft sizes and generally in poor condition

Insufficient hangar space and poor conditions

Inconvenient Customs location

De-icing capabilities as limited

9.6.3 First Responders Questionnaire

The first responders questionnaires were intended for those who have direct connection to the emergency

services at the Airport. The emergency services typically include local fire and police departments,

emergency medical services, local public health and safety departments, and other first responders.

These questionnaires were dived into the followings sections:

1. General- Identifies various entities, type of emergency response, policy, training, and procedures

2. Airport Communications- During emergency response

3. Airport and Airfield Access- During emergency response


tenant’s needs and vision for the future of the airport and any additional comments


6. Attachment- An attachment with additional open-ended questions was included with the

questionnaires to collect more detailed information about various groups of responders


9-11


Based upon two completed first responders questionnaires have been collected, the following topics were

identified as areas of concern by respondents:

Radio communications

Fuel storage facility location

Gate access

Water supply on the airfield

Response plan inconsistencies and rating of emergency

9.7 Technical Steering Committee (TSC) Meetings

9.7.1 Alternatives Development TSC Meeting

The Technical Steering Committee (TSC) met on March 20, 2015 at Westchester County Airport to

discuss the alternatives developed by the project team and to evaluate and identify alternatives that would

move forward to further levels of screening. The meeting involved the presentation of 13 preliminary

alternatives that were developed based upon the facility requirements established through a demand

capacity analysis and input from stakeholders. The preliminary alternatives were focused on concepts for

the airport components that were identified as primary elements, which generally require large land areas.

The project team presented a list of criteria that would be used to evaluate the preliminary alternatives and

the TSC members participated in the ranking of each of the 13 preliminary alternatives for each of the

identified criteria. Based upon the rankings assigned by the TSC, four preliminary alternatives were

identified to move forward in the selection of the Preferred Alternative. The TSC also provided the

project team with input regarding potential concepts for incorporating the secondary elements, which

generally have greater planning flexibility, into the preliminary alternatives that had focused on the

primary elements. Based upon the rankings and input from the TSC, the project team continued to refine

the alternatives identified to move forward in the evaluation process. Refined alternatives were then

presented to the County Board of Legislators with the purpose of identifying a Preferred Alternative.

9.7.2 Preferred Alternative Refinement TSC Meeting

Once the Preferred Alternative was selected, it was refined in order to ensure operational functionality.

On December 7, 2016, the project team met with the TSC to receive feedback and input to guide further

fine-tuning of the Preferred Alternative. At the meeting, the project team presented the Preferred

Alternative element by element with the purpose of engaging in a technical discussion for each element

together with the TSC. The following elements were discussed: taxiway system, NAVAIDs, ex-ANG site

redevelopment, support facilities, remain over night (RON), and GA area and centralized pad. The TSC

provided feedback as to the functionality and feasibility of each of these elements, as well as suggestions

for further improvements to the Preferred Alternative. This feedback was incorporated into the

recommended Preferred Alternative, as described in Chapter 5, Alternatives Development and Evaluation.


9-12


APPENDIX

WESTCHESTER COUNTY AIRPORT DRAFT MASTER PLAN UPDATE –CHAPTER 9 APPENDIX


APPENDIX A – STAKEHOLDER CONSORTIUM

INVITATION LETTER

Michaelian Office Building • 148 Martine Avenue • White Plains, New York 10601• (914) 995-2594 www.westchestergov.com

DEPARTMENT OF PUBLIC WORKS AND TRANSPORTATION

February 27, 2013

Re: Westchester County Airport

Master Plan Airside Stakeholder Meeting

Dear Airport Tenant:

The Westchester County Department of Public Works and Transportation (WCDPWT) and Westchester

County Airport (HPN) would like to meet with you at 11:00 AM on March 6, 2013 at your regularly

scheduled monthly Airport Tenant and FBO Consortium meeting at the Terminal Conference Room to

discuss the Airport Master Plan.

As you may know, the last Master Plan and Airport Layout Plan (ALP) approved by the County Board of

Legislators and the FAA for the Westchester County Airport was completed in 1987. In the intervening

25 years the County has completed most of the projects contemplated by the 1987 Master Plan, including

a new Terminal, public parking structure and roadway systems, new light general aviation facilities and

new taxiways. The airport’s importance to the economic vitality of Westchester County has continued

and it remains one of the County’s most important facilities. These airport improvements as well as

changes that have occurred in the aviation industry and technology warrant the preparation of a new

Airport Master Plan. Among the more important changes experienced are:

Post 9-11 security measures and requirements have placed additional demands on airport operations as well

as demands for space at the Airport and within the terminal building;

The introduction of low-cost commercial flights from the Airport has changed the make-up of its terminal

users increasing significantly the number of leisure travelers over business travelers; and

Changes in aircraft technology driven in part by FAA requirements and initiatives have altered the impact

of the Airport on surrounding communities and will require changes in airport infrastructure.

In addition, the County has implemented an airport environmental management system (AEMS) that has

been independently certified to the ISO 14001 standard and is implementing environmental projects to

better protect the environment.

In light of these developments, the County has determined it is an appropriate time to prepare a new

Master Plan that will provide the framework needed to guide future airport use and development.

Assisting in this effort is a team of consultants led by DY Consulting Engineers, P.C., an engineering and

planning firm specializing in airport consulting. The Master Plan will be prepared based upon existing

Westchester County law and policies governing the Airport and FAA guidelines.

As work on the Master Plan continues, a series of airport stakeholder meetings are being held. These

meetings will include key representatives from airport airside, landside and terminal stakeholders, local

governments, and the public, as well as County government representatives. The purpose of these

meetings is to encourage an open discussion of airport operational concerns and future use.

Michaelian Office Building • 148 Martine Avenue • White Plains, New York 10601• (914) 995-2594 www.westchestergov.com

Enclosed please find the meeting agenda and a copy of the Tenant Questionnaire, which is provided to

obtain your feedback on matters of interest.

At our meeting with you, an overview of the master plan process and schedule will be presented. You

will be able to discuss in detail matters covered in the enclosed questionnaire and contribute your ideas.

Your participation will provide a valuable contribution to the preparation of the Airport Master Plan. We

encourage you to join us, and we welcome your continued participation in the master planning process.

Sincerely,

Robert Funicello

Project Manager

Environmental Project Director

WCDPW&T

(914) 813-5457

[email protected]

mailto:[email protected]



APPENDIX B – PUBLIC MEETING DISPLAY

BOARDS



APPENDIX C – PUBLIC FEEDBACK FORMS

Michaelian Office Building • 148 Martine Avenue • White Plains, New York 10601• (914) 995-2594

www.westchestergov.com Page 1 of 2

The Westchester County Airport (HPN) is in the process of conducting the Airport Master Plan study. When completed, the

airport Master Plan will provide a policy that will guide future decisions related to the airport. Westchester County

encourages public participation. A key component of the master planning process is solicitation of the public input. Your

insights are important to help us define a vision for the future of the Westchester County Airport.

Please take a few minutes to provide your feedback. Westchester County Airport welcomes your comments and participation.

July 17th, 2013 – Public Meeting Feedback Form

DATE

General

How would you identify yourself ?

Community Member Airport Neighbor Pilot Airport User Other

What is your state of residence?

New York Connecticut New Jersey Other

What is your town of residence?

What is your ZIP Code?

How often do you come to Westchester County Airport?

Once a year A few times a year All the time Almost never Other

What is usually the primary purpose of your visit to Westchester County Airport?

Business Pleasure Flight Training Corporate Other

How would you rate your overall experience at Westchester County Airport?

Excellent Good Fair Poor N/A

Meeting Logistics

How did you first hear about this meeting?

Local Newspaper County/Airport Website From the Airport Word of Mouth Other

Was the meeting time convenient?

Yes | No| If No, please explain

Was the meeting location convenient?


Was the room set up appropriate?


PUBLIC MEETING - Feedback Form



Meeting Productivity

Do you feel that the information presented was sufficient and comprehensive?


Do you intend to come to future Westchester County Airport public meetings?

Yes | No| N/A

Additional Feedback

Business/Personal Information

Providing the following information is optional.

Company Name Name Occupation

Address City State ZIP Code

E-mail Phone

Thank you for taking the time to fill out the feedback form!

We rely on your participation and feedback. Your input is greatly appreciated. Please return completed forms to:

Mr. Robert Funicello Environmental Projects Director

Westchester County Dept. of Public Works and Transportation

100 E. 1st Street, 9th Floor Mount Vernon, NY 10550 [email protected]

What do you want to see happen at HPN in the next twenty year period? Please share any additional comments or suggestions for future public meetings.



APPENDIX D – RESULTS OF PUBLIC FEEDBACK

FORMS

PUBLIC MEETING FEEDBACK FORM - Summary

Date of Feedback Form Destribution: July 17, 2014 Number of Questionnaires Received: 23

VISION FOR THE AIRPORT IN 20 YEARS - By Topic of Concern

General User FeedbackNumber of Comments

by Topic of Concern

Runway 11/29 14

Commercial Aviation Facilities & Services 7

Light GA & Facilities 5

Hangars 5

Operational Restrictions 3

Building Modernization 2

Airport Services 2

Airport Growth 2

Safety 2

Parking 2

Airport Public Outreach 2

Cost of GA Services 2

Land Zoning & Environmental 1

Pilot Training 1

ATC Training 1

Runway 11/29 27%

Commercial Aviation Facilities & Services

13%

Light GA & Facilities 10%

Hangars 10%

Operational Restrictions

6%

Building Modernization

4%

Airport Services 4%

Airport Growth 4%

Safety 4%

Parking 4%

Airport Public Outreach

4%

Cost of GA Services 4%

Land Zoning & Environmental

2%

Pilot Training 2% ATC Training

2%

VISION FOR THE AIRPORT by

Topic of Concern

Runway 11/29

Commercial Aviation Facilities & Services

Light GA & Facilities

Hangars


Building Modernization

Airport Services

Airport Growth

Safety

Parking

Airport Public Outreach

Cost of GA Services


Pilot Training

ATC Training

Prepared by DY Consultants Team Page 1 of 9 DRAFT



USER EXPERIENCE

Overall Experience at the AirportNumber of

Responders

Excellent 13

Good 8

No Answer 2Total 23

VISION FOR THE AIRPORT IN 20 YEARS Note: The following represent the main comments directly from the responders.

Runway 11/29 ● Runway 11/29 is critical. Shortening or removing Runway 11/29 will create a significant compromise

to safety. Further without access to its current length will create more traffic, greater noise levels,

and worsen the environmental impact.

● Keep Runway 11/29 open and improved.

● Realign Runway 11/29 to prevent loosing an important airport assett - prevent furture landing and

departure delay if only one runway. Prevent congestion if light GA always required t use one runway

and too much traffic at the airport for just one runway.

● Realign Runway 11/29 as having only one usable runway will mean end of GA at HPN. Commercial traffic will have

priority. GA aircraft/pilots generate substantial revenue in form of fuel, tie-downs/hangars, maintenance, etc.

● Important to keep the second runway.

● Save Runway 11/29 by changing angle slightly to increase its length and remove trees

on airport land at 29 end.

● Saving Runway 11/29, reallign.

● Realign and expand Runway 11/29 to usable value.

● Protect current Runway 11/29 length, or lengthen if it can be realligned.

● Runway 11/29 (or 2nd runway) should be preserved.

● Cut the trees or realignment, cant do without the crosswind runway - essential.

Excellent 56%

Good 35%

No Answer 9%

Number of Responders

Excellent

Good

No Answer





Commercial Passenger ● A larger terminal with more amenities will draw more airlines and passengers, and reduce the congestion.

Facilities Upgrade ● Terminal too small.

● Provide increased incentive for commercial airlines to fly to HPN to generate more revenu and

provide greater commerce to local NY residents.

● Broader range of destinations for commercial flights.

● Increase number of airline flights and availability.

● Expand the commuter terminal to accommodate commercial travel/flights. Current terminal is

inadequate, does not provide sufficient seating for commercial passengers.

● Terminal building undersized causing long wait lines and confusion. Enlarge + update, especially security and wait .

and wait space. Increase number of gates to ease boarding and unloading

Hangar/Building Modernization ● Upgrade and increase hangars.

● Provide better facillities (additional hangar space).

● Signature should be rebuilt. It's very dumpy.

● Hangars and offices, in need of repairs.

● New or rebuilt hangars.

● Airport buildings need modernization.

● Natural gas, electric heat, customs in central location available to everybody.

Airport Expansion ● Allow the airport to expand with the growing popularity.

& Improvement ● Restrictions on development of property surrounding HPN - encroachments and environmental issues will close HPN.

● Improve Zebra tie down area.

● Current level of Operations should be maintained or increased.

● Keep Jumbo Jet Restriction.

● Expand Terminal.

● ATC Training should be reduced. It limits volume and interferes with operations.

● Improve access through the fence for access for CAP Aircraft





Parking ● More adequate parking.

● Parking structure at the terminal is insufficient to accommodate requirements.

● Insufficient commercial terminal parking.

Safety ● Safety should be priority.

● Improve safety and approach on Runway 29/clearing of trees to improve approach to Runway 29

instead of displacing the threshold.

● Provide safer runway conditions and go back to a 24 hour tower.

Public Outreach ● Peter Scherrer presented a fine year plan in May 2011, what ever happened to this one?

● Airport should host more open houses, airport day, to throw a more positive light to local communities.

General Aviation ● Improve Support for light GA Activity. Costs must remain fair and allow business to thrive while

providing broad access to the community.

● The GA industry needs airports with secondary runways, as they are used by flight schools quite often and if

the flight schools go away who will our future airline/corporate pilots be?

● Make sure light GA is included in plans and that it is made an integral part of airport.

● Tax discounts on fuel should be provided to based aircraft incentive for buying fuel from local FBO.

● More GA facilities and support space permitting.

● GA should be protected and not pushed out in favor of only corporate jets. The cost to base a plane

at HPN is excessive compared to most airprts in the Northeast.

Training ● We need to encourage pilot training for future airline needs. Recurrent training for those who

already flying; safety minded flying for all of them.




MEETING FEEDBACK

First hear about the meeting Number of Responders

CAP 1

County/Airport Website 3

FBO 2

From the Airport 9

WAA 4

Word of Mouth 4

Total 23

Meeting

Time ConvenienceNumber of Responders

Convenient 20

Not Convenient 1

No Answer 2

Total 23

Meeting Location Convenience Number of Responders

Convenient 21

Not Convenient 1

No Answer 1

Total 23

1

3 2

9

4 4

0

2

4

6

8

10

CAP County/Airport Website

FBO From the Airport WAA Word of Mouth


21

1 1 0

5

10

15

20

25


20

1 2

0

5

10

15

20

25

Convenient Not Convenient No Answer





MEETING FEEDBACK (Cont.)

Room Setup Number of Responders

Appropriate 20

Not Appropriate 1

No Answer 2

Total 23

Sufficiency of the Information Presented Number of Responders

Sufficient 15

Not Sufficient 7

No Answer 1

Total 23

Additional Attendee Meeting Feedback:

● Expected more than what a master plan is.

● Far too general.

● Prefer Presentation.

● Didn’t understand the meeting purpose. Expected to be presented with a master plan and

to be able to voice opinions on it.

● Expected Airport MP speakers/discussion -too little info given.

● A waste of time. Not enough information.

20

1 2

0

5

10

15

20

25


15

7

1

-2

3

8

13

18





ATTENDEE PROFILE

Town of Residence Number of Responders

Armonk 2

Croton 1

Danbury 2

Glen Rock / W.Harrison 1

Greenwich 1

Harrison 1

Larchmont 1

New Milford 1

New Rochelle 1

New York City 1

Norwalk 2

Ossining 2

Pound Ridge 1

Purchase 1

Rye Brook 1

Scarsdale 1

Unknown 1

White Plains 2

Total 23

State of Residence Number of Responders

Connecticut 6

New York 14

NY / NJ 1

Other 1

Unknown 1

Total 23

2

1

2

1 1 1 1 1 1 1

2 2

1 1 1 1 1

2

0

1

2

3


6

14

1 1 1

0

2

4

6

8

10

12

14

16





ATTENDEE PROFILE (Cont.)

Zip Code Number of Responders

10583 1

01201 1

06776 1

06811 1

06830 1

06850 1

06851 1

06881 1

07452/10604 1

10021 1

10504 2

10520 1

10528 1

10538 1

10562 2

10573 1

10576 1

10577 1

10605 1

10606 1

10805 1

Total 23

Occupation Number of Responders

Mgr. of Flight Scheduled Coordinator 1

Dir. Safety 1

Mgr. of Maintenance 1

CEO 1

Physician 1

Attorney 3

Pilot 1

Consultant 1

Group Safety Officer 1

Executive 1

No Answer 11

Total 23

1 1 1 1 1 1 1 1 1 1

2

1 1 1

2

1 1 1 1 1 1

0

1

2

3


1 1 1 1 1

3

1 1 1 1

11

0

2

4

6

8

10

12

Mgr. of Flight Scheduled

Coordinator

Mgr. of Maintenance Physician Pilot Group Safety Officer No Answer






How would you identify yourself Number of Responders

Community Member 2

Airport Neighbor 3

Pilot 17

Airport User 14

Other 3

No Answer 1

Total 40

Note: Some attendees identified themselves in several categories.

Primary Purpose Number of Responders

Business 10

CAP 1

Corporate 3

Flight Training 3

Pleasure 7

Unknown 1

Total 25


Frequency of Airport UseNumber of

Responders

All the time 20

Monthly 1

A few times a year 1

No Answer 1

Total 23

2 3

17

14

3 1

0

2

4

6

8

10

12

14

16

18

Community Member Airport Neighbor Pilot Airport User Other No Answer


10

1

3 3

7

1

0

2

4

6

8

10

12

Business CAP Corporate Flight Training Pleasure Unknown


20

1 1 1 0

5

10

15

20

25

All the time Monthly A few times a year No Answer





APPENDIX E – STAKEHOLDER

QUESTIONNAIRES



Westchester County is conducting an Airport Master Plan study. When completed, the Airport Master Plan will provide

guidance for the future use and development of the airport. A key component of this process is solicitation of stakeholder

input. Your insights are important to help us plan for the future of the Westchester County Airport (HPN).

Please take a few minutes to fill out this questionnaire. Please ignore or mark as N/A the questions that do not apply to you.

Westchester County welcomes your feedback.

TENANT QUESTIONNAIRE - Airside

DATE

General

What is your primary role at Westchester Airport?

FBO/Corporate Tenant Aircraft Owner Flight Training General Aviation Pilot ATC

ARFF Police Aviation Division US Customs Fueling Group Other

Corporate Pilot De-icing Group Airline Pilot FAA Maintenance

Sub-Tenant Military/CAP Ground Handler USDA Wildlife

Where at HPN is your main duty station/location?

Passenger Terminal

West Hangar Area East Hangar Area Other_ _

How long have you been a tenant/user at HPN?

0-1 years 1-5 years 5-10 years More than 10 years

What is your primary flight activity?

Business Pleasure Flight Training Corporate N/A

Air Taxi Airlines Domestic International Other

What is your general business arrangement for access to an aircraft?

Owner Flying Club Co-owner N/A

Flight School Rental Business/Corporate Other

What type of aircraft do you operate?

Single Engine <12,500 lbs Helicopter Turbo-prop N/A

Multi-Engine 12,500 to 50,000 lbs Jet Turbine Very Light Jet Other

>50,000 lbs

Where is your base of operation?

Hangar "A" Hangar "F" Hangar "V" Hangar "M" FAA Tower

Hangar "C-2" Hangar "D" Hangar 6 Hangar "T" Building 1

Hangar "G" Hangar "W" Hangar 26 Hangar "E” Other

Do you or your company plan to purchase new or used aircraft within the next:

1-12 months 1-5 years 5-10 years N/A




How would you rate your overall experience at HPN?

Outstanding Good Needs Improvement Poor

Airfield Conditions

Have you encountered confusing runway/taxiway areas at HPN?

Yes | No| N/A | If Yes, please explain

Have you encountered confusing airfield signage/markings at HPN?


How would you rate the runway/taxiway pavement conditions?


How would you rate apron pavement conditions?


How would you rate runway/taxiway lighting conditions?


How would you rate runway availability?


How would you rate current runway length?


What length of the runway do you need to operate your (largest) aircraft?

Less than 4,000’ 4,000’-6,000’ More than 6,500’ N/A

Do you experience any aircraft operational restrictions due to the current airfield characteristics?


Do you feel there is need for airside facilities upgrade?


Building Facilities

Do you currently lease hangar/office space at the airport?


How would you rate the administrative facilities available to you?


How would you rate current airline gate availability?


Do you find the apron size and configuration to be adequate?

Yes | No| N/A |If No, please explain




Do you feel there is need for additional facilities/current facilities upgrade?


How would you rate the airside access to your facility/site?


Would you rate the hangar space available to you as sufficient?


How would you rate aircraft storage/parking/tie-down space availability?


Is your aircraft based at HPN?

Yes | No | N/A

How many aircraft are based at your FBO?

0-5 5-10 More than 10 N/A

Do you experience any aircraft operational restrictions due to the space constrains at your FBO?


What enhancements to your facilities would improve your experience?

Air Traffic Services

How would you rate your overall ATC experience?


Are the current instrument approach procedures adequate?


Have you had any problems with any of the following equipment?

Approach Lights Localizer Glideslope Runway Lights

If Yes, please explain

Do you find Unicom service to be adequate?


Have you encountered any problems with frequencies at HPN?

Yes | No| N/A | If yes, please select below and provide the frequency

Approach Control Clearance Delivery Local Control Ground Control Unicom

Would ILS Special Authorization Category II procedures be useful to you?

Yes | No | N/A

Would additional GPS or RNAV procedures be beneficial?

Yes | No | N/A | If Yes, please explain

Have you experienced unwarranted or unexplained, from your standpoint, delays while in HPN airspace?

Yes | No | N/A




Do you experience aborts/alternate landing site events due to weather conditions at HPN?

Approximately, how often do you experience aborts/alternate landing site events due to weather conditions at HPN?

Often Sometimes Rare Very Rare N/A

Do you experience any aircraft operational restrictions due to the availability of navigational aids?


What enhancements to navigational aids facilities would improve your experience?

Airport Services

How would you rate the quality of the ground support services?


Do the aircraft fueling services at the airport meet your needs?


Do the aircraft de-icing services at the airport meet your needs?


How would you rate current baggage handling procedures and facilities?


How would you rate airport security services?


What enhancements to airport services would improve your experience?

Additional Feedback

Please list three (3) facility improvements which you feel are necessary at HPN.

1.

2.

3.

Yes | No | N/A

What do you want to see happen at HPN in the next twenty year period?

Please share any additional comments.




Business/Personal Information (optional)

Personal information you share with us will be kept confidential.



Email Phone

Thank you for taking the time to fill out the questionnaire!

We rely on your feedback to help us improve the Westchester County Airport. Your input is greatly appreciated. Please return

completed questionnaire to:

Mr. Robert Funicello

Environmental Projects Director

Westchester County

Dept. of Public Works and Transportation

100 E. 1st Street, 9th Floor

Mount Vernon, NY 10550

[email protected]








TENANT QUESTIONNAIRE – Landside & Terminal

DATE

General

What is your primary role at Westchester Airport?

Airline Representative Community Emergency Response Ground Handling Airline Pilot

Parking Garage Operator Retail Business Representative Car Rental representative Facility Security

Fuel Operations Airport Management/Admin Taxi & Limo Service Police

Food Services Airport Operations Facility Maintenance TSA

Other_

Where at HPN is your duty station/destination location?

Passenger Terminal West Hangar Area East Hangar Area Parking Garage Other_

How long have you been a tenant/service representative/doing business at HPN??

0-1 years 1-5 years 5-10 years More than 10 years

What type of a vehicle you operate?

Fueling/Rescue Truck Taxi/Limousine Bus/Shuttle Other_ _ N/A

How would you rate the overall quality of Airport’s communication to your organization?


In the next 5 years, do you expect your use of HPN to

Increase Decrease Remain the same N/A

How would you rate your overall experience at HPN?


Terminal Facilities

How would you rate passenger seating areas of the terminal?


DRAFT & Terminal



How would you rate airline check-in counter areas of the terminal?


How would you rate TSA processing areas of the terminal?


How would you rate baggage carousel area of the terminal?


How would you rate car rental counter area of the terminal?


How would you rate passenger gate areas at the terminal?


Do you feel there is need for a terminal upgrade?

Yes | No| If Yes, please explain

How would you rate retail space you currently rent from the airport?

Adequate | Inadequate| N/A | If Inadequate, please specify

How would you rate administrative facilities available to you?


How would you rate storage space available to you?


Do you experience any operational restrictions due to the space constrains at the terminal?


What enhancements to the terminal building would improve your experience?

Landside Facilities

How would you rate the size of the parking facilities/areas available to you?


Do you feel there is need for landside facilities upgrade?


Do you experience any operational restrictions due to the current airport characteristics?


Do you have any vehicles stationed at HPN?

Yes | No | N/A

DRAFT & Terminal



How many vehicles do you have stationed at HPN?

0-5 5-10 More than 10 N/A

What enhancements to airport facilities would improve your experience?

Airport Access and Parking

How would you rate airport roadway access?


How would rate airport roadway signage?


Have you encountered any confusing roadway areas at HPN?


Have you encountered any confusing roadway signage/markings at HPN?


How would you rate your curbside experience (space availability/traffic delays)?


How would you rate parking space availability at your destination/facility site?


How often do you use remote parking facilities?

Every time Sometimes Never N/A

Additional Feedback

Please list three (3) improvements which you feel are necessary at HPN.

1.

2.

3.

What do you want to see happen at HPN in the next twenty year period?


DRAFT & Terminal







Email Phone






Westchester County




[email protected]

[email protected]








FIRST RESPONDERS QUESTIONNAIRE

DATE

Additional Information

Please describe your staff size

Please describe your staff organization

Please describe your service area

Please describe your department vehicles and equipment

What is your service ration (personnel compared to population served)?

QUESTIONNAIRE ATTACHMENT – First Responders






Please describe your station locations

Please describe the shared services with surrounding towns

Please list the number of calls received annually

What is your average response time to the airport?

Please rate the adequacy of existing access to the airport

Adequate | Inadequate| N/A | If Inadequate, please specify


QUESTIONNAIRE ATTACHMENT – First Responders




Email Phone






Westchester County




[email protected]



APPENDIX F – RESULTS OF STAKEHOLDER

QUESTIONNAIRES

TENANT QUESTIONNAIRES - Airside

Date of Questionnaire Destribution: March 5-6, 2013 Number of Questionnaires Received: 18

USER CONCERNS

ConcernsNumber

of Comments by Topic

Navigational Aids & Radio Communications 21

Aircraft Hangar/Parking Space Availability 15

Airside Layout & Constrains 14

Hangar/Building Modernization 13

Runway 11/29 6

Fuel Services 4

De-icing 4

Customs 3

Airport Roadways 3

Commercial Passenger Facilities Upgrade 3

Land Zoning & Environmental 3

Operational Restrictions 2

Runway Length 2

Parking 1

Navigational Aids & Radio Communications

23%

Aircraft Hangar/Parking Space Availability

16%

Airside Layout & Constrains 15%

Hangar/Building Modernization

14%

Runway 11/29 7%

Fuel Services 4%

De-icing 4%

Customs 3%

Airport Roadways 3%

Commercial Passenger Facilities Upgrade

3%


3%


2% Runway Length

2%

Parking 1%

USER CONCERNS

Navigational Aids & Radio Communications

Aircraft Hangar/Parking Space Availability

Airside Layout & Constrains

Hangar/Building Modernization

Runway 11/29

Fuel Services

De-icing

Customs

Airport Roadways

Commercial Passenger Facilities Upgrade



Runway Length

Parking




USER COMMENTS & CONCERNS Note: The following represent the main comments directly from the responders.

Navigational Aids & ● If landing Runway 34, minimums are quite high. Radio Communications ● We loose transient traffic during fog events.

● Approach Lights, Loc, GS, Rwy Lights - perching sites for wildlife● Better ILS. Too unstable. Lower min's for 34 appch.● Need to improve the ILS to 200" and 1/2 mile● ILS minimums need to be at 200' and 1/2 mile VIS● ILS has high minimums● Approach control 120.8 not reliable w 3,000 and below 20 nmt to north

Airside Layout & Constrains ● Current airport layout needs review due to the larger size of the new corp. jets.● Need to upgrade he entire perimeter fence to deter wildlife.● On rare occasions, temperature and wind direction may restrict operational weights.● More runway for the hot days and snow covered runways● The ramp art Hangar 6 is pitched at 16 degree discrepancy

Runway Length ● On rare occasions, temperature and wind dir. may restrict operational weights.● More Rwy for the hot days& snow covered rwys

Runway 11/29 ● Runway 11/29 kept at original length; airport master plan complete; restoration and additional hangars● Relocate Runway 11/29 to make it useful again; continue evening curfew; continue commercial service● Runway expansion; realign runway 11/29, do not loose the second runway● Runway 11/29 reduction in length causes delays for 16/34● We're not getting much use out of Runway 11/29● Longer Crosswind Runway

Hangar and Parking ● With the growth of our business we would want to be assured proper accommodations. Space Availability ● More Aircraft Parking

● Improved storage of a/c, additional space● Too many aircraft and too small ramps ● Current facility size ok, but there are no other comparable options

Commercial Passenger ● More airliners could provide service if more gates existed and the law was changed; deeper gates are needed Facilities Upgrade




USER CONCERNS (Cont.) Note: The following represent the main comments directly from the responders.

Hangar/Building Modernization ● This airport is old for corporate tenants. Need to build new facilities. This will bring in more revenue.● Need for facility upgrade: new roof, new plumbing, new heating, new ramp, asbestos remediation, foam fire system. ● Replace all 50+ year old hangars● Hangar D and surrounding ramp area are in serious need of replacement● Buildings are old and need to be updated to the new standards of green tech.● More modern HVAC Away from heating oil and steam), replace old piping from 1948● More space and improved mechanical systems, roofing.● Need for facility upgrade: customs, ramp condition, de-ice capabilities, roof, plumbing and mechanical systems upgrades.

Aircraft Operational Restrictions ● It would be nice to have 2 Runways where you shoot an approach down to 200 ft/1/2 mile Due to Airfield Characteristics conditions (both ways on 2 rwys)

● During peak times, difficult to have aircraft taxi in/out due to space constrain.● Too many aircraft and too small ramps● Ramp space restrictions at busy/peak periods● Have to hold short on north perimeter road duringIFR conditions. Plowing twy B can be an issue with the landing instrumentation location

Airport Roadways ● We have many people who can't find the rental car entrance and block our private drive to the ramp. Some people have trouble finding their way out of the airport and wind up pulling up to our gate and blocking the drive● Ability for GA tenants to drive to their aircraft. This is a major annoyance and the one thing that would make me consider leaving HPN.● Vehicle access to hangars is not available at HPN - on GA side this is not acceptable.● Improved signage to/from the rental car lot and to the terminal. You would not believe how many people come to landmark looking for the terminal.

Customs ● US Customs needs to be more accessible and all FBO's should be able to service customs arrivals departures.

De-Icing Services ● West side de-icing facility; customs availability 24/7




USER EXPERIENCE

Overall Experience at the AirportNumber of

Responders

Good 11

Needs Improvement 2

Outstanding 5

Total 18

VISION FOR THE AIRPORT IN 20 YEARS

● Runway 11/29 kept at original length; airport master plan complete; restoration and additional hangars

● West side de-icing facility; customs availability 24/7

● Relocate Runway 11/29 to make it useful again; continue evening curfew; continue commercial service

● Runway expansion; realign runway 11/29, do not loose the second runway; replace all 50+ year old hangars

● More space, better de-icing capabilities, structurally and mechanically sound facilities

● Green space that makes room for perimeter fence clearance requirements and concrete surfaces

● Preserve runway 11/29; better lighting; lower minimums on ILS

● Runway 29 usable landing length increased

● New EPA type hangars, more ramp space.

● HPN implements all aspects of their Wildlife Hazard Assessment and Wildlife Hazard Management plans.

● Employee gym

Good 61%

Needs Improvement

11%

Outstanding 28%

USER EXPERIENCE




AIRFIELD CONDITIONS

Current Runway LengthNumber of

Responders

Excellent 2

Fair 2

Good 12

N/A 2

Total 18

Necessary Runway LengthNumber of

Responders

<4,000' 2

>6,500' 2

4,000'-6,000' 8

6,500'+ 1

n/a 5

Total 18

Runway Availability Number of

Responders

Excellent 3

Fair 2

Good 11

N/A 2

Total 18

Runway & Taxiwiway Lighting ConditionsNumber of

Responders

Excellent 3

Good 13

N/A 2

Total 18

2 2

8

1

5

0

3

6

9

12

<4,000' >6,500' 4,000'-6,000' 6,500'+ n/a


2 2

12

2

0

3

6

9

12

Excellent Fair Good N/A


3 2

11

2

0

3

6

9

12



3

13

2

0 2 4 6 8

10 12 14

Excellent Good N/A





BUILDING FACILITIES

Apron Size and ConfigurationNumber of

Responders

Adequate 10

Inadequate 4

N/A 4

Total 18

Need for Additional Facilities/Facilities UpgradeNumber of

Responders

Yes 11

No 4

N/A 3

Total 18

Airside Access to Facilities/SiteNumber of

Responders

Excellent 2

Fair 3

Good 12

N/A 1

Total 18

Hangar Space AvailabilityNumber of

Responders

Sufficient 7

Insufficient 6

N/A 4

Chose not to answer 1

Total 18

11

4 3

0

3

6

9

12

Yes No N/A


10

4 4

0

3

6

9

12

Adequate Inadequate N/A


2 3

12

1

0

3

6

9

12



7 6 4

1

0

3

6

9

12

Sufficient Insufficient N/A Chose not to answer





BUILDING FACILITIES (Cont.)

Aircraft Storage/Parking Space AvailabilityNumber of

Responders

Excellent 1

Fair 4

Good 7

Poor 1

N/A 5

Total 18

AIRPORT SERVICES

Quality of Ground Support ServicesNumber of

Responders

Excellent 4

Fair 1

Good 9

N/A 4

Total 18

Sufficiency of Fueling ServicesNumber of

Responders

Yes 12

No 2

N/A 4

Total 18

Sufficiency of Aircraft De-icing ServicesNumber of

Responders

Yes 6

No 1

N/A 9


Total 17

1

4

7

1

5

0

3

6

9

12

Excellent Fair Good Poor N/A


4

1

9

4

0

3

6

9

12



12

2 4

0

3

6

9

12

Yes No N/A


6

1

9

1

0

3

6

9

12

Yes No N/A Chose not to answer





AIR TRAFFIC SERVICES

Current Instrument Approach ProceduresNumber of

Responders

Adequate 9

Inadequate 3

N/A 6

Total 18

ILS Special Authirization CAT II UsefulnessNumber of

Responders

Useful 8

Not Useful 3

N/A 7

Total 18

Benefit of Additional GPS/RNAV ProceduresNumber of

Responders

Yes 5

No 6

N/A 6


Total 18

Unwarranted/Unexplained Delays in HPN

Airspace

Number of

Responders

Yes 2

No 11

N/A 5

Total 18

Frequency of Aborts/Alternate LandingsNumber of

Responders

Sometimes 7

Rare 3

Very Rare 4

N/A 4

Total 18

8

3

7

0 2 4 6 8

10

Useful Not Useful N/A


9 3

6

0 4 8

Adequate Inadequate N/A


5 6 6

1 0

3

6

9

Yes No N/A Chose not to answer


2

11

5

0 3 6 9

12

Yes No N/A


7

3 4 4

0

2

4

6

8

Sometimes Rare Very Rare N/A





ATTENDEE PROFILE

Town of Residence Number of Responders

Brewster 1

Cincinnati 1

Croton on Hudson 1

Hawthorne 1

Oxford 1

White Plains 8


Total 18

State of Residence Number of Responders

Connecticut 1

New York 11

Ohio 1


Total 18

Zip Code Number of Responders

10509 1

10520 1

10532 1

10604 8

45226 1


Total 18

1 1 1 1 1

8

5

0

3

6

9

12


1

11

1

5

0

3

6

9

12


1 1 1

8

1

6

0

3

6

9

12






Primary Role Number of Responders

Aircraft Owner 2

GA Pilot 1

Airport Administration 1

Corporate Pilot 3

Corporate Tenant 10

Sub-Tenant 1

Flight Training 1

House Keeping 1

Police Avia. Division 1

FBO 10

USDA 1

Total 32


Duty Station Location Number of Responders

Bldg 1 1

E Hangar Area 9

Other 1

Passenger Terminal 2

W Hangar Area 5

Total 18

Length of Tenancy Number of Responders

10 + years 14

1-5 years 1

5-10 years 3

Total 18

2 1 1

3

10

1 1 1 1

10

1

0

3

6

9

12


1

9

1 2

5

0

3

6

9

12

Bldg 1 E Hangar Area Other Passenger Terminal W Hangar Area


14

1 3

0

3

6

9

12

15

10 + years 1-5 years 5-10 years






Primary Flight Activity Number of Responders

Airlines 1

Business 4

Air Taxi 1

Domestic 1

Corporate 10

n/a 2

Pleasure 2

Police 1

Total 22


Access to Aircraft Number of Responders

Business/Corporate 10

Owner 4

n/a 3

Other 1

Total 18

Type of Aircraft Number of Responders

>50,000 lbs 7

Jet Turbine 5

Helicopter 4

N/A 4

12,500-50,000 lbs 2

<12,500 lbs 1

Turbo-prop 1

Multi-Engine 1

Single Engine 1

Other 1

Total 27


1

4

1 1

10

2 2 1

0

3

6

9

12


10

4 3

1

0

3

6

9

12

Business/Corporate Owner n/a Other


7 5

4 4 2

1 1 1 1 1

0

3

6

9

12






Plan to Purchase New Aircraft Number of Responders

1-12 months 2

1-12 months/5-10 yrs 1

1-5 years 5

5-10 years 2

n/a 8

Total 18

Number of Aircraft Based at FBO Number of Responders

5-10 1

>10 3

0-5 9

n/a 5

Total 18

2 1

5

2

8

0

3

6

9

12

1-12 months 1-12 months/5-10 yrs 1-5 years 5-10 years n/a


1

3

9

5

0

3

6

9

12

5-10 >10 0-5 n/a



TENANT QUESTIONNAIRES - Landside


USER CONCERNS

ConcernsNumber

of Comments by Topic

Terminal Facilities

(Passenger & Common Spaces) 6Parking Facilities

(Passenger & Employee) 5

Airport Access & Signage 5

TSA Screening Facilities 4

Administrative Facilities 2

Utilities & Infrastructure 2Retail Spaces

(incl. storage) 2

Airport Hotel 1

Terminal Facilities (Passenger & Common

Spaces) 22%

Parking Facilities (Passenger & Employee)

19%

Airport Access & Signage 19%

TSA Screening Facilities 15%

Administrative Facilities 7%

Utilities & Infrastructure

7%

Retail Spaces (incl. storage)

7%

Airport Hotel 4%

USER CONCERNS

Terminal Facilities (Passenger & Common Spaces)

Parking Facilities (Passenger & Employee)

Airport Access & Signage

TSA Screening Facilities

Administrative Facilities

Utilities & Infrastructure

Retail Spaces (incl. storage)

Airport Hotel

Prepared by DY Team Page 1 of 11 DRAFT April 7, 2014




Terminal Facility Upgrade ● The departure lounge needs to be larger. More area/space is needed for airline passenger services.

● Passenger screening checking needs to be larger; checked baggage screening area needs to be moved out of the termianal

lobby; departure lounge and parking facility needs to be larger.

● Poor seating, limited space, poor directional signage for passengers.

● Larger departure lounge. Better signage for locations.

● Improved Police office. Improved location for police podium in TSA check.

● Larger building overall; larger waiting areas; more storage for maintenance equipment, more space for restrooms on

the first level; New utilities infrastructure for sewer, HVAC, and electrical.

● Increase the size of the checkpoint and locate it such that a logical movement of passengers occurs from the moment of

arrival at the airport to embarkation on the aircraft. Increase capacity of departure lounge, construct an in-line baggage

screening facilty.

● Screening by flight because of the small departure lounge, limited number of aircraft due to terminal use agreement/law.

● We have to suspend screening operations when the departure lounge becomes saturated with passengers.

● Properly sized and located passenger screening checkpoint

● Expand the TSA screening area/departure lounge

Landside Facility Upgrade ● The current facility is in dire need of upgrade. There is currently no electrical back up which affects the operations.

The antiquated HVAC system and bathroom facilities are in need of an upgrade as well.

● Currently the JNC houses law enforcement and civilian personnel. This facility is in dire need of an upgrade.

Law enforcement feels this facility could be secured better due to civilian occupying the same

● New police facility to include an Incident Command Post accessible to all involved in the ICS structure.

● More visible location of the Police office in the main terminal; expanded departure launge; public gas station.

● Standalone Police facility to include an incident command post.





Airport Access & Signage ● Two distinctly different roads that do not connect bear the name "New King Street"

● Cell phone exit lanes & bypass in front of terminal

● Lack of directional signage

● Eliminate traffic round about

● Traffic patern at the terminal to include an isolated drop off area and isolated arrival area for vehicular traffic.

Rumble strips located at the approach to the terminal. Review all enforceable signage.

Retail Space ● Inadequate, proximity to bathrooms; limited space in departure lounge to accommodate passengers.

Parking ● More parking for workers of all companies within the terminal, safer roadway in front of the termianl where bypass

& main lane merge, covered employee parking.

● The afternoon shift is late at times because they have to wait for parking to become available as the am shift departs.

● Need for short term parking for family/friends of passengers, or valet parking.

● Establish designated "official vehicle" parking spots.

● Remote parking for airline passengers.

● The cellphone lot parking should be run by the airport and the parking garage needs to be larger.




USER EXPERIENCE

Overall Experience at the AirportResponders by

Experience

Good 3

Needs Improvement 2

Outstanding 1

Total 6

VISION FOR THE AIRPORT IN 20 YEARS

● Improved police facilities.

● Hotel, a little bigger to accommodate customer needs

● Make runway 11/29 available to corporate jets in all weather and for both take off and landing

● Either completely new and larger terminal and parking garage or an expansion of the existing faciities

with a major overhall. Concrete runways, taxiways, and aprons.

● Improved green spaces that make way for fence clearance requirements. Move the fuel farm.

● TSA main office located at the terminal to include a proper sized break room and loker room. Creation

of a prewired emergency operations center (incident command) that can also function as a

"functional exercise" facility.

● More parking, greater terminal capacity, more flight to more destinations,

eliminate excessive TSA screening

Good 50%

Needs Improvement

33%

Outstanding 17%

USER EXPERIENCE




TERMINAL FACILITIES

Passenger Seating Area at the TerminalNumber of

Responders

Good 1

Fair 2

Poor 2

N/A 1

Total 6

Airline Check In CountersNumber of

Responders

Good 1

Fair 2

Poor 2

N/A 1

Total 6

TSA Processing AreaNumber of

Responders

Good 1

Fair 3

Poor 1

N/A 1

Total 6

Baggage Carousel AreaNumber of

Responders

Good 4

Poor 1

N/A 1

Total 6

1 2 2

1

0

2

4

6

Good Fair Poor N/A


1 2 2

1

0

2

4

6

Good Fair Poor N/A


1

3

1 1

0

2

4

6

Good Fair Poor N/A


4

1 1

0

2

4

6

Good Poor N/A





TERMINAL FACILITIES (Cont.)

Car Rental Counter AreaNumber of

Responders

Good 3

Fair 2

N/A 1

Total 6

Passenger Gate AreaNumber of

Responders

Good 1

Fair 2

Poor 2

N/A 1

Total 6

Quality of Administrative FacillitiesNumber of

Responders

Excellent 1

Good 4

Fair 1

Total 6

Storage Space AvailabilityNumber of

Responders

Good 1

Fair 2

Poor 2

N/A 1

Total 6

1 2 2

1

0

2

4

6

Good Fair Poor N/A


3 2

1

0

2

4

6

Good Fair N/A


1

4

1

0

2

4

6

Excellent Good Fair


1 2 2

1

0

2

4

6

Good Fair Poor N/A





LANDSIDE FACILITIES (Cont.)

Size of Parking FacilitiesNumber of

Responders

Good 2

Fair 2

Poor 2

Total 6

Need for Lanside Facility UpgradeNumber of

Responders

Yes 5

No 1

Total 6

AIRPORT ACCESS AND PARKING

Airport Roadway System Number of

Responders

Good 3

Fair 1

Poor 2

Total 6

Airport Roadway SignageNumber of

Responders

Good 2

Fair 3

Poor 1

Total 6

5

1

0

2

4

6

Yes No


2 2 2

0

2

4

6

Good Fair Poor


3

1 2

0

2

4

6

Good Fair Poor


1 2 2

1

0

2

4

6

Good Fair Poor N/A





AIRPORT ACCESS AND PARKING (Cont.)

Confusing Roadway Signage/MarkingNumber of

Responders

Yes 4

No 2

Total 6

Parking Space Availability at

Facility/Destination Site

Number of

Responders

Good 3

Fair 1

Poor 2

Total 6

Remote Parking Frequency of UseNumber of

Responders

Every Time 2

Never 2

Sometimes 1

N/A 1

Total 6

Curbside ExperienceNumber of

Responders

Good 2

Fair 3

Poor 1

Total 6

3

1 2

0

2

4

6

Good Fair Poor


4 2

0

2

4

6

Yes No


2 2 1 1

0

2

4

6

Every Time Never Sometimes N/A


2 3

1

0

2

4

6

Good Fair Poor





ATTENDEE PROFILE

Town of ResidenceNumber of

Responders

Thornwood 1

Hawthorne 1

White Plains 2


Total 6

Primary RoleNumber of

Responders

Police 1

Airport Operations/Administration 1

Corporate Pilot 1

TSA 1

Food Services 1

Other 1

Total 6

Duty Station LocationNumber of

Responders

JNC 1

East Hangar Area 1

Passenger Terminal 4

Total 6

1 1 2 2

0

2

4

6

Tho

rnw

oo

d

Haw

tho

rne

Wh

ite

Pla

ins

Ch

ose

no

t to

an

swer


1 1 1 1 1 1

0

1

2

Po

lice

Air

po

rt

Op

erat

ion

s/A

dm

inis

trat

ion

Co

rpo

rate

Pilo

t

TSA

Foo

d S

ervi

ces

Oth

er


1 1

4

0

2

4

6

JNC East Hangar Area Passenger Terminal






Length of experience with HPNNumber of

Responders

10 + years 2

1-5 years 2

5-10 years 2

Total 6

Type of Vehicle OperatedNumber of

Responders

Operations 1

Police 1

Other 4

Total 6

Rating of Airport's CommunicationNumber of

Responders

Outstanding 1

Good 4

Needs Improvement 1

Total 6

2 2 2

0

2

4

6



1 1

4

0

2

4

6


1

4

1

0

2

4

6

Outstanding Good Needs Improvement






Use of HPN in 5 YearsNumber of

Responders

Increase 1

Remain the Same 5

Total 6

Need for Passenger Terminal UpgradeNumber of

Responders

Yes 5

No Answer 1

Total 6

The size of the Parking Facilities/Areas Number of Responders

Good 2

Fair 2

Poor 2

Total 6

Airport Roadway Access Number of Responders

Good 3

Fair 1

Poor 2

Total 6

1

5

0

2

4

6

Increase Remain the Same


5

1

0

2

4

6

Yes No Answer


2 2 2

0

1

2

3

Good Fair Poor


3

1 2

0

1

2

3

4

Good Fair Poor



TENANT QUESTIONNAIRE - First Responders

Concerns Comments by Topic of Concern

Emmergency Communication 4

Water Supply 2

Gate Access 1

Response Plan 1

Fuel Storage Facitilty 1

Auto Traffic Segregation 1

Emmergency Communication

40%

Water Supply 20%

Gate Access 10%

Response Plan 10%

Fuel Storage Facitilty

10%

Auto Traffic Segregation

10%

Comments by Topic of Concern

Emmergency Communication

Water Supply

Gate Access

Response Plan

Fuel Storage Facitilty

Auto Traffic Segregation

Prepared by DY Consultants Team 1 of 4

Town of Residence

Number of Responders by Town of

Residence

Hawthorne 1

West Harrison 1

Greenwich 1

Port Chester 1

Total 4

Entity

Number of Responders by Primary

Role

Local Fire Department 3

Public Safety Department 1

Total 4

1 1 1 1

0

1

2

3

4

Number of Responders by Town of Residence

3

1

0

1

2

3

4

Number of Responders by Primary Role



Length of experience with HPN

Number of Responders by Length of

Experience

10 + years 3

5-10 years 1

1-5 years 0

Total 4

Familiarity with HPN Emergency Plan

Number of Responders by Familiarity

Level

Very Famililar 1

Familiar 2

Somewhat Familiar 1

Total 4

Rating of Airport's Emmergency Communications

Number of Responders by Quality of

Emmergency Communications

Outstanding 0

Good 4

Needs Improvement 0

Poor 0

Total 4

3

1 0

0 1 2 3 4 5 6


Number of Responders by Length of Experience

1

2

1

0

1

2

3

4

Number of Responders by Familiarity Level

0

4

0 0 0

1

2

3

4

5


Number of Responders by Quality of Emmergency Communications



Participation in tri-annual emergency drills

Number of Responders by

Participation in tri-annual emergency

drills

Yes 4

No 0

No Answer 0

Total 4

Familiarity with airport layout/airport emergency grid map

Number of Responders by Familiarity

with airport layout/airport emergency

grid map

Yes 4

No 0

No Answer 0

Total 4

Rating of the roadway signage

Number of Responders by Rating of

the roadway signage

Excellent 1

Good 2

Fair 1

Poor 0

Total 4

Airport Roadway Access

Number of Responders by Airport

Access

Excellent 0

Good 4

Fair 0

Poor 0

Total 4

4

0 0 0

1

2

3

4

5

Yes No No Answer

Number of Responders by Participation in tri-annual emergency drills

4

0 0 0

1

2

3

4

5

Yes No No Answer

Number of Responders by Familiarity with airport layout/airport emergency grid map

1

2

1

0 0

1

2

3

4

5

Excellent Good Fair Poor

Number of Responders by Rating of the roadway signage

0

4

0 0 0

1

2

3

4

5

Excellent Good Fair Poor

Number of Responders by Airport Access



Documents

WESTCHESTER COUNTY AIRPORT · 2017-06-12 · WESTCHESTER COUNTY AIRPORT DRAFT MASTER PLAN UPDATE –CHAPTER 9 9-4 Prepared by DY Consultants Team April 2017 Date 9.4.2 Room Layout