What is he doing here?

Who am I ?

1

2

3

East Meets West

1. Finding and hiring the right people

2. Ensuring that your employees are satisfied and want to stay working for you

3. Types of benefits you should offer to employees

4. Planning effectively for succession

Finding the right people• Word of mouth

– Inside the Cie: bonus if referral– Connections within the company– Outside: FB, network

• Classic– Catch them young ! Partnership with schools– Ads (newspapers, in front of properties)

• Importance of the reputation– 15 years of clean records !– State the obvious: Inthira, the natural choice

Hiring

• Clear Job descriptions • References• Relax, it’s Laos• Keep it real• Experience is not important• Does he/she have the right attitudeEx: GM @ Inthira Champasak

Satisfaction of the staff

• Money• Do what you say• Say what you do• Listen• Be fun• Help them grow (training, interviews)• Keep it cool

Benefits

• Housing• Good Food• Personal Insurance• Sponsor their activities (sponsor the soccer

team)• Health check up• Shade for the scooter• Let them relax… but not too much !

Next

• Be open and true about your plans• Organize• Structure

Skills of a manager in Laos

10 Tips

Let’s put our problems behind us

Tip number 1

Tip number 2

Be curious, Not judgmental

Don t give up – repeat, repeat, repeat

Tip number 3

Respect the traditions

This not only builds the relationship, it helps you be effective because you understand your partner better.  You know where he or she is coming from.

Tip number 4

Follow the flow, if it works, don’t change it

Tip number 5

Tell me… I forget. Involve me… I understand.

Tip number 7

Show me… I remember.

Tip number 8

In Rome, do like the Romans. In Laos, do like the Lao.

- Find a compromise- Consensus – sharing, harmony at every moment of their life- Do not put yourself forward- Be loyal- Respect the people above you (eldest, boss)

Tip number 9

Learn the language

Tip number 10

adapt

Questions?

Tip number 6

Sometimes things are just not logical here !

Thank you for your time

Find us on www.inthira.com