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What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

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Page 1: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

What REALLY Happens to YOUR Medical Records?

A series of unsettling truths

January 8, 2014

Page 2: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014
Page 3: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Your Referral Record…

Page 4: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Your Referral Results…

Page 5: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Copyright © 2012 American Medical Association. All rights reserved.

From: Referral and Consultation Communication Between Primary Cae and Specialist Physicians:  Finding Common Ground

Percentage of physicians reporting they “always” or “most of the time” send or receive communication regarding referrals and consultations at baseline and then with the addition of each of the 4 practice supports. HIT indicates health information technology; PCP, primary care physician.

Figure Legend:

Page 6: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Did you read it?

Page 7: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Copyright © 2012 American Medical Association. All rights reserved.

From: Deficits in Communication and Information Transfer Between Hospital-Based and Primary Care Physicians:  Implications for Patient Safety and Continuity of Care

Page 8: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Copyright © 2012 American Medical Association. All rights reserved.

From: Deficits in Communication and Information Transfer Between Hospital-Based and Primary Care Physicians:  Implications for Patient Safety and Continuity of Care

Page 9: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Did you ask about it?

Page 10: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Just doing their job…

Page 11: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

Did you know?

Page 12: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

The take-away themes

• Interoperability – HIT improves communication, but only if the systems are compatible

• Care coordination – someone ensuring that information is reliably transmitted and received

• Patient Education – awareness, involvement, empowerment

Page 13: What REALLY Happens to YOUR Medical Records? A series of unsettling truths January 8, 2014

ReferencesHello Doctor. What really happens to your medical records. Posted by

Kathleen Hoffman, 20 Dec. 2013. http://medivizor.com/blog/2013/12/20/what-really-happens-to-your-medical-record-infographic/.

Kripalani S, LeFevre F, Phillips CO, Williams MV, Basaviah P, Baker DW. Deficits in Communication and Information Transfer Between Hospital-Based and Primary Care Physicians: Implications for Patient Safety and Continuity of Care. JAMA.2007;297(8):831-841. doi:10.1001/jama.297.8.831. http://jama.jamanetwork.com/article.aspx?articleid=205790.

O’Malley AS, Reschovsky JD. Referral and Consultation Communication Between Primary Care and Specialist Physicians: Finding Common Ground. Arch Intern Med.2011;171(1):56-65. doi:10.1001/archinternmed.2010.480. http://archinte.jamanetwork.com/article.aspx?articleid=226367.