Answers for Singapore.

We’re addressing Singapore's toughest questions.

What will Singapore look likein the future?

www.siemens.com/answers© 2009 by Siemens Singapore Pte LtdAll rights reserved

Answers to Singapore’s toughest questions confronting Industry, Energy and the Environment, and Healthcare.www.siemens.com/answers

CEO MessageLothar HerrmannPresident & CEO of Siemens Singapore

For over a century, Siemens has been set-ting the pace of growth in the economy and technology of Singapore. Our long-standing relationship with Singapore has grown from strength to strength, and we have prospered with the nation since our founding as a “Technical Bureau” here in 1908.

Today, we are one of the largest Euro-pean companies in Singapore, and we take pride in delivering the right answers to the country’s toughest questions in industry, energy and healthcare, in the form of innovations that permeate every aspect of Singapore’s economy and Sin-gaporeans’ lives.

From efficient power to clean water, buil-ding automation to fire security, state-of-the-art medical solutions to industrial solutions for our ports, airports and cri-tical public infrastructure, Siemens plays a vital role in ensuring this country’s pro-gress, success and sustainability.

While meeting the requirements of different stakeholder groups, Siemens also aims to stay true to our company’s

values and vision. Our three core values: Responsibility, Excellence and Innovation are interdependent. Therefore, it is only when all three are lived at the same time, can we achieve the highest performance with the highest ethics.

Siemens’ vision works on the belief that the highest performance and the highest ethics go hand-in-hand to drive the company’s profitable growth, while addressing stakeholders’ needs. Our vi-sion gives us inspiration and a common, long term goal.

Our successful track record must also be attributed to the diverse qualities within the Siemens team. Our enviable pool of talent is dedicated to ensure the continu-ed success of our customers.

As we enter into a new century with Singapore, we remain committed to set the pace for now and into the future. We will continue to provide answers to the toughest questions of our time.

Answers for SingaporeWe face questions every day. These inquiries of our roles in the world today – from daily is-sues to life-changing decisions, from personal concerns to nationwide challenges – they each deserve an answer.

Over the years, Siemens has been addres-sing many of the questions asked around the world, and particularly here in Singapore. Our answers come in the form of innovations that have left their mark on almost every aspect of Singaporean life. There is no question that we are one of the largest European businesses in Singapore – an accomplishment that started with a vision in 1908.

Siemens has been setting the pace in the technological and economic growth of this island-nation for the last century. The com-mon history of Siemens and Singapore is one of mutual respect, strong growth and sustainable success. We will continue to set the pace while answering Singapore’s toughest questions in every aspect – from industry to energy to healthcare.

As Singapore continues to push the envelo-pe of innovation and efficiency in the 21st century, Siemens is poised to be a leading partner.

The manufacturing industry in Singapore is on the threshold of a new era with a production concept that slashes time from product to market. Welcome to the intelligent factory.

Drive TechnologiesFrom electronics manufacturing solutions to standard and large drives applications, Siemens’ intelligent factory offers a spectrum of solutions that addresses the needs of an ever-evolving industry.

MobilitySiemens networks various transportation systems to move people and goods efficiently. We do this by combining our competencies in operating systems for rail and road traffic with solutions for airportlogistics, postal automation and rail electrification.

Industry AutomationAs the world’s largest industrial automation supplier, Siemens optimizes value-added chains of manufacturing companies – from design and development, to production, sales and service.

Building TechnologiesSiemens offers a wide portfolio of building solutions in energy management, building automation, security and fire protection systems, ensuring maximum comfort and energy efficiency in buildings, while maintaining a high level of security and fire safety.

Industry SolutionsAs the systems and solutions integrator for plant business, we have the know-how for increasing the productivity and competitiveness of enterprises as well as creating environmentally-compatible solutions for water processing and raw material processing systems.

LightingOsram helps you see the world in a different light. A wholly-owned Siemens company, Osram offers a comprehensive range of lighting applications and products that are cost-effective, environmentally-friendly and energy-efficient.

Answers for industry

The intelligent factory

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Singapore’s Government made a commitment to become the world’s hydro hub with state-of-the-art technology and has chosen a partner that is as serious and dedicated to achieving this goal

The impending need for the country to be fully self sufficient in water supply requires an advanced water management system to be built. This has pushed open an opportunity for Singapore to invest heavily and become the global hub for water treatment technologies, producing crystal clean water, good enough for drinking.

When PUB, Singapore’s national water agency, embarked on this daring NEWater project, Siemens built a demonstration plant in Bedok to show that reuse was possible, and that the technology was efficient. The close partnership between Siemens and PUB has since led us to identify three research projects for collaboration: membrane technology, sludge treatment processes and water production optimi-zation from NEWater facilities.

In recognition of Siemens’ strength in R&D for water technologies, the Singapore Environment and Water Industry Development Council awarded Siemens a $4 million R&D grant in June 2008. Siemens will use the grant to develop an innovative seawater desalination techno-logy that is expected to reduce energy consumption by 50%.

A Partnership that Flows The Deep Tunnel Sewerage System draws a forward-looking blueprint for Singapore and the rest of Asia

Beneath homes, offices, schools - an intricate network of tunnels will be flowing with used water channeled to one single destination. Settling for just a while in a centralized water reclamation plant built on reclaimed land in Changi, the water will then be treated and finally dischar-ged through the deep sea outfalls into the Straits of Singapore.

The Deep Tunnel Sewerage System is a countrywide network of sewerage tunnels that represents Singapore’s long-term solution to the challenge of collecting, treating and disposing used water from the country’s growing population.

Siemens rolled out the Totally Integrated Automation concept for the project, pulling in a wide spectrum of products, including power distribution, actuators and tempe-rature transmitters. We have also delivered the Aeration System, Sludge Conveying System, Chain and Screaper Clarifiers, and Odour Control System for this new under-ground system.

The System brings many benefits to Singapore. Apart from being easier and cheaper to maintain, it will also improve the water quality in the Straits of Johor and Singapore. In addition, it carries a perma-nent blueprint that can be emulated by other Asian countries as they develop into larger economies.

A Deep Tunnel Vision

Powered UpThe Marina Bay Financial Centre is empowered and protected by Siemens solutions

Located along Marina Boulevard at Marina Bay, the Marina Bay Financial Centre is an extension of the existing central business district. It is regarded as the most prestigious commercial, residential and office development in Singapore.

In 2008, Siemens was awarded the contracts to build, install and manage the security systems, fire alarms, and the Sentron Low-voltage Busway system for the project – another showcase of the breadth of our technological expertise.

Kallang Paya Lebar Expressway is fireproofed with the FibroLaser Linear Heat Detection System Smoother and faster traffic flow is the aim of Singapore’s and Southeast Asia’s longest underground Expressway. It stretches12km from the East Coast Parkway Expressway in the South to the Tampines Expressway in the North, with 9km of tunnel underground.

Safety for the thousands of cars using the tunnel everyday is paramount. Siemens provided a sophisticated fire detection system that uses fibre-optic cables to detect any temperature change in the tunnel. A linear heat detector, the FibroLaser II deploys fibre optic cables and lasers to accurately pinpoint the exact location of a fire within the tunnel. And by using no electronics, the cables are immune to electromagnetic disturbances and are designed to last at least 30 years.

Safe Journey

The challenge facing Singapore’s energy providers is one of sustainable development. That is, to provide a growing population with reliable supplies of electricity without contributing to climate changes. With technologies – from power generation to transmission and distribution to renewable energy – Siemens is delivering eco-friendly answers to the nation.

Answers for the environment

Ecofriendly electricity

Fossil Power GenerationOur Fossil Power Generation Division offers highly-efficient products and solutions for power generation based on fossil fuels. Siemens has also introduced the world’s most powerful gas tur-bine at 340 megawatts, which can achieve more than 60% net efficiency in a combined cycle power plant.

Power DistributionThe specialties of the Power Distribution Division range from solutions for the automation of power grids, to products like medium-voltage switchgear and components.

Renewable EnergyIn the wind energy business, the Renewable Energy Division from Siemens bundles both off- and on-shore wind parks for fresh power.

Oil and GasBesides the extraction, conversion and transport of oil and gas, our portfolio also includes solutions for power generation and distribution, compressors with electrical and mechanical drives, process and automation technologies, water management and integrated IT solutions.

Power TransmissionFrom High Voltage Direct Current (HVDC) transmission systems and substations to switchgear and transformers, we offer products and solutions for the high-vol-tage field.

Energy ServiceUtilizing the most advanced plant diagnostics and systems technologies, Siemens’ Energy Service Division provides com-prehensive services for complete power plants and rotating ma-chines.

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The megawatt knob has been turned up as early as 1982 for the 105MW Pasir Panjang Gas Turbine Power

Since decades ago, the island of Singapore has been housing economic activities with high energy needs. Siemens remains a key partner behind the scenes. As the demand for energy continues to grow, Siemens has provided Singapore with better plans and strategies needed to produce power more efficiently and sustainably.

In 2007, Siemens won orders to build power plants for two major utilities. Along with our consortium partner Samsung, we were awarded the contract worth EUR 350 million to provide turnkey enginee-ring, procurement and construction for a 785MW

power plant for the Island Power Company. The energy company also awarded Siemens a service and maintenance contract worth EUR 115 million.

This deal was followed in August 2007 by a contract awarded by PowerSeraya Ltd. Siemens and Samsung will once again cooperate to build an 800MW twin-unit cogeneration power plant for PowerSeraya on Jurong Island. Siemens’ share of the deal amounts to approximately EUR 375 million, and the plant is scheduled to go online in early 2010.

More recently in March 2008, Siemens clinched a Full Scope Maintenance contract for two combined cycle power plant units from PowerSeraya Ltd. The contract, with a term of 12 years, is valued at EUR 125 million.

Turn it Up!

Health

care

Singapore has one of the world’s fastest ageing populations. Today, one in 12 Singaporeans are 65 or older. By 2030, this figure will become one in five. The demand for healthcare – both preventive and curative – is expected to soar. To make high-quality and affordable healthcare a reality for many and to share Singapore’s goal of offering world-class healthcare treatment, Siemens delivers answers for the healthcare industry.

Answers for life

Patient-centric solutions

Imaging and ITProviding imaging systems for early diagnosis, intervention as well as for more effective prevention, systems from the Imaging & IT division are networked with high-performance healthcare IT to optimize processes.

Clinical Workflow & SolutionsFor fields in cardiology, oncology and neurology, this Division delivers solutions for women’s health, urology, surgery and audiology as well as turnkey solutions and consulting.

Laboratory DiagnosticsIn in-vitro diagnostics, we offer a broad portfolio of performance-driven diagnostics solutions that provides more effective ways to assist in the diagnosis, monitoring and management of diseases.

Hearing InstrumentsSiemens provides a wide range of discreet, attractive and advanced hearing systems that are tailored to the needs of modern, active lifestyles and open up an entirely new world of hearing. The company holds numerous patents for improving the quality, reliability and accuracy of fitting of hearing systems. Our R&D, Logistics, Production, Quality and Technical Support, and Distribution Center for hearing instruments in Singapore has been gaining importance in supporting Siemens’ position as a market leader in the worldwide hearing aids market.

Health

care

The Clinical Imaging Research Centre (CIRC)

The Biopolis - Singapore’s newest research hub, is a place where scientists and researchers from both the public and private sectors work non-stop delving into the newest innovations that promise to bring Singapore to the fore-front of the life sciences frontier.

One of the facilities located at this hub is the Clinical Imaging Research Centre (CIRC) – a collaborative effort by Siemens, the Agency of Science, Technology and Research (A*Star) and the National University of Singapore. Together, we will use this world-class R&D imaging facility to promote pioneering biomedical imaging research, as scientists and researchers conduct R&D into the latest, most advanced bio-imaging technologies such as in-vivo imaging for translational and experimental medicine.

As the sole technology partner, Siemens will outfit the centre with our latest molecular and medical imaging technologies, covering the fields of Magnetic Resonance Imaging (MRI), Positron Emission Tomography (PET) and Computed Tomography (CT), among others.

Commitment to Life!

Faster scanners, speedier images, clearer pictures

While making solutions and services highly flexible and adaptable to individualized specifications, Siemens has helped Singapore’s hospitals gain competencies and credibility in the field. In October 2007, Siemens and the Singapore General Hospital (SGH) signed a landmark agreement to collaborate on clinical and scientific research in the area of Diagnostic Imaging. The two long-term partners would work on joint clinical and scientific projects in key fields such as Magnetic Resonance, Com-puted Tomography, Angiography and Ultra-sound.

On top of this collaboration, Siemens delivered the MAGNETOM Verio to SGH in April 2008, making SGH the first site in Asia Pacific, and the fourth clinical site in the world, to have the world’s first MRI system to combine 3-tesla ultra-high field technology with a patient-friendly 70-cm open bore.

In August 2008, Siemens installed Singapore’s first SOMATOM Definition AS at Tan Tock Seng Hospital. The scanner is the world’s first ad-aptive Computed Tomograph, and is suitable for routine diagnostic work as well as for more complex examinations in oncology, neurology and cardiology.

Healing TouchThe first hearing instrument that fits inside out

For the one who is not afraid to stand out, Siemens has created the VIBE, a hearinginstrument that does not look like a hearing instrument, but more like a Bluetooth, MP3 earpiece or a wireless headset. Worn on the crest of the ear, its unique design includes 19 different clip-on covers, allowing the user to express his individuality, as well as mix and match with what he is wearing.

Aesthetics aside, VIBE is also technically superior. It comes with Siemens’ exclusive SoundSmoothing™ technology, which cuts out intermittent background noises; and FeedbackBlocker™ technology, which redu-ces annoying feedback.

The VIBE

Performance-driven diagnostics solutions for more effective diagnosis, monitoring and management of diseases

In Singapore, a major portion of the in-vitro diagnostic equipment in hospitals and clinical laboratories are from Siemens, making the company a market leader. More than that, Siemens offers the world’s broadest and most comprehensive portfolio of clinical diagnostic products designed to assist laboratory clini-cians efficiently deliver patient test results for diagnostic medical conditions, monitor therapy and provide quality patient care.

To serve the Asia Pacific and Japanese markets better, Siemens set up a diagnostic solutions training centre in Singapore in February 2008. The only center in Asia Pacific, it provides com-prehensive training to Siemens employees, distributors and customers.

Training Lab

Cross-sector Business: Siemens IT Solutions and ServicesSiemens IT Solutions and Services is unrivalled by its close ties with the three Siemens Sectors, offe-ring fully integrated customer-specific solutions and services from one single source. Today information technology has become the backbone of virtually all business processes - interlinking computers andinformation together and creating an effective landscape for business success.

We are one of the world’s leading providers of infor-mation technology solutions and services, offering one-stop shopping for the complete IT service chain – from consulting to systems integration, IT infra-structure management and software engineering right through to industry-specific IT solutions. Our extensive portfolio of innovative IT solutions and services has benefited more than 10,000 customers around the world.

The Siemens IT powerhouseSiemens as a customer

Siemens IT Solutions and Services is the partner for worldwide IT services to Siemens. We have ac-cumulated great amount of project experiences in helping our clients within Siemens’ business sectors and corporate units to improve their processes and information architecture; implement IT strategy and innovative solutions; and standardize and harmo-nize IT services. Some of these key projects include outsourcing of Siemens‘ full IT infrastructures cove-ring large parts of the globe; implementing one of the world‘s largest Human Resource management and Enterprise Resource Planning system, rolling-out of Enterprise Content Management based on Open-Text, Livelink and Microsoft Sharepoint solutions; as well as developing and supporting an automated financial system for vendor payments and the Employee Self Service portal application for Asia Pacific, Middle East and Southern Africa . As Siemens‘ IT partner, we have also been tasked to support Carve-out, Merger and Acquisition projects.

As the only IT partner embedded within a global integrated technology company, with a 160 year history of continuous industry leadership, we have an unrivalled knowledge of all the industries and sectors we address. We understand our clients’ specific process environment from the inside and we manage highly complex programs worldwide,improving competitive performance for all our customers.

Partner for SuccessIT operational support for multi-sites

As the special steel division of voestalpine AG, Boehler-Uddeholm and Assab companies require a competent co-partner that their IT arm, voestalpine group-IT GmbH, can collaborate with to support its day-to-day information and com-munications needs. Enters Siemens, one of the world’s top 10 outsourcers, to provide our compe-tencies in SAP hosting, WAN and firewall manage-ment to the Group’s seven offices in Singapore, Australia, Malaysia, Thailand, China, Taiwan and Hong Kong.

Siemens has been entrusted to give voestalpine group-IT a common and centralized IT infrastruc-ture for the steel makers‘ offices in the region, and give them the peace of mind to take care of their core business.

Harnessing Innovation, Learning and KnowledgeKnowledge network for enterprise users

Capturing, sharing, retaining knowledge enables an organization to thrive for success.

Employees at one of Singapore’s influential government agencies are able to use a central electronic system which has been designed, developed and implemented by Siemens to create, accumulate and share knowledge across virtual workspaces.

The system allows users to collaborate by sharing information through accessing a central electronic repository of commonly used documents such as guidelines and manuals that they have collected over the years. It also allows formation of virtual communities across the organization where struc-tured folders can be created for departments and project groups so that users can initiate discussions, exchange views and execute tasks.

One Number, One FaceMulti-lingual call center service

Speaking in your language creates familiarity and assurance - that is what Siemens is pro-viding to the customers of Japanese personal computer giant Toshiba in the Southeast Asian and South Asian regions. Behind one contact number is our multi-lingual and IT-savvy call center agents who represent Toshiba in giving first level technical advice, problem ticketing, warranty registration and extension to its computer product users. This support service leaves the world‘s leading personal computer maker Toshiba to focus on its core competence while tapping on Siemens outsourcing expertise.

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Answers for CommunityThe world of business is more than just profit. The heart of our business is the people of Singapore. People are our greatest assets and by supporting them in the environment where they live, work and play, it brings forth a well-balanced life. After all, long-term business success is best achieved in a stable society that is capable of meeting the challenges presented.

Over the years, Siemens has been involved with the community at large. Through our strong support for the Arts scene and our active social citizenry, we show that Siemens cares.

Siemens Caring HandsSiemens Caring Hands sets the pace and empowers our colleagues to reach out and give back to society. This corporate citizenship program encompasses a volunteer program in which employees are given a day off per year to undertake community work; and support for organizations and projects for the lessfortunate.

Patron of the Arts

President’s Challenge

National Day Parade

Art inspires and an inspired nation sets the world ablaze with creativity. Under the banner of Siemens Classics, we work closely with the Singapore Symphony Orchestra to bring music to the people. That, along with our donation of a sculpture ‘Chuan’ by the late Brother Joseph McNally, now located at Empress Place, is our dedication to enhancing lives through the arts.

Since 2003, we have been actively supporting the President’s Challenge by raising money for less known charities that are doing good work in the community. To-date, Siemens is proud to have raised close to $800,000 for the Challenge.

The celebration of a nation is a joyful event of solidarity and commitment. We are proud to have been a major sponsor for the National Day Parade since 1999.

Valu

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Our vision

Our values

A world of proven talent delivering break through innovations giving our customers a unique competitive edgeenabling societies to master their most vital challenges and creating sustainable value

Responsible – Committed to ethical and responsible actionsExcellent – Achieving high performance and excellent resultsInnovative – Being innovative to create sustainable value

How can we meet consumerdemands as fast as they arise?

How can we get a rapiddiagnosis right here?

How can we delivercleaner energy today?

Answers.

The Siemens answers: Digital engineering for flexible production. An efficientenergy conversion chain. And the world's first pocket ultrasound system.www.siemens.com/answers