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Whiskey Tango FoxtrotGetting to know the Military Community
in San Diego
Arun PremFACT, Executive Director
CalACT Spring 2014 Conference, San Diego
Assist San Diego County residents with barriers to mobility to achieve independence through coordination of transportation services.
FACT Role
FACT is the CTSA* for San Diego County
*Consolidated Transportation Services Agency State law designation through a formal contract with SANDAG
FACT Role
One stop shopfor transportation assistance
FACT Services
• Rides• Free referrals to
other transportation
FACT Service Model
If none available…
Refer to
Find low cost trip from
BrokerageConfirm
Refer to other service
FACT
FACT
Context and Rationale for VTCLI grant
Transportation in San Diego
• MTS• NCTD* some service on Camp Pendelton
• Volunteer, Social services
• Taxicabs• SANDAG* Military not mentioned in
Coordinated Plan
Military in San Diego
• 16 Military facilities/bases
• VA Hospital• Largest concentrations
TRANSPORTATIONTRANSPORTATION MILITARYMILITARY
DAV TransportationVA transportation
2-1-1 Transportation Database
Interest in VTCLI
Transit Social services
transportation VA SANDAG Elected officials
VTCLI Barriers – Tech, Financial Matching funds Financially viable
partner IT resources Sponsor
VTCLI Barriers - Social Lack of communication Trust History of coordination Awareness Lack of “familiarity”
VTCLIBreakthroughFACTBoard 211211 Courage to Call help lineVeterans Coalition of San DiegoVANavy Medical CenterWorkforce partnership one-stopsCamp Pendleton leadershipAging - Governors Interagency Council on Veterans….
VTCLI Proposal
211 + SANDAG + FACTIntegration of call centersServices databaseInterface - website, app, kiosks
FACT Status• Grant awarded $2.05m, VTCLI - 2• Mutual agreements completed• Work plan final• Implementation under way• 21 month timeline….