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The Symphini Change Management Approach - Integrated, end to end in strategy implementation
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Why Symphini? Results.Transforming organizations by leveraging people, process and technology through change.
June 23, 2009V18.0e
The Traditional Approach to Strategic Change
The Symphini Approach: concept through delivery
Symphini Delivery Methodology: integrated, end-to-end
Benefits and Outcomes: traction towards ROI
Why Symphini? Results.
Objectives
2
The Traditional Approach to Strategic Change
3
1. Our past projects were EITHER change or project management but did not integrate the two
StatusQuo
Advantages
Disadvantages
The Traditional Approach to Strategic Change
4
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
StatusQuo
Advantages
Disadvantages
The Traditional Approach to Strategic Change
5
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
StatusQuo
Advantages
Disadvantages
The Traditional Approach to Strategic Change
6
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
StatusQuo
Advantages
Disadvantages
The Traditional Approach to Strategic Change
7
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
StatusQuo
Advantages
Disadvantages
The Traditional Approach to Strategic Change
8
1. No additional cost
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
StatusQuo
Advantages
Disadvantages
9
vs. an integrated, best practices approach . . .
An integrated, best practices approach …
10
1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
StatusQuo
SymphiniApproach
Advantages
Disadvantages
An integrated, best practices approach …
11
1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis Augments Project Management
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
StatusQuo
SymphiniApproach
Advantages
Disadvantages
An integrated, best practices approach …
12
1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis Augments Project ManagementIntegrates people, process and technology change mgmt
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
StatusQuo
SymphiniApproach
Advantages
Disadvantages
An integrated, best practices approach …
13
1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis Augments Project ManagementIntegrates people, process and technology change mgmt Expedites and increases adoption and build sustainability
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
StatusQuo
SymphiniApproach
Advantages
Disadvantages
An integrated, best practices approach …
14
1. No additional cost Leverage best practices in Organization Development, Process Design / Engineering, Business Analysis Augment Project ManagementIntegrates people, process and technology change mgmt Expedite and increase adoption and build sustainabilityReduce risks & costs: delays, re-work, staff churn, short falls
1. Our past projects were EITHER change or project management but did not integrate the two
2. Our recent projects were not as effective and seamless as we need this one to be
3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.
4. Our culture resists change, passively and actively
5. 70% of change initiatives FAIL to deliver expected results
• Additional cost - offset by better ROI and improved risk management
StatusQuo
SymphiniApproach
Advantages
Disadvantages
Augment and empower your team.
15
The Symphini Approach: concept though delivery
16
Stra
tegi
c
Tact
ical
Conceptualize
Realize
C-suite
Leadership
PMO, Directors, Mgmt
Implementing Change Projects
Leading Change
The Symphini Approach: concept though delivery
17
Stra
tegi
c
Tact
ical
VisionCulture
Strategy Formulation
Program 1
Project 1
Project 2
Project 3
Program n
Project 1
Project 2
Project 3
BusinessPlans Business
Cases Steering Committees & oversight
Learning Org, capability build
Performance
Compensation,rewards
Balanced Scorecards
Org Design
Implementing Change Projects
StrategicMarketing
Leading Change
Symphini’s Delivery Methodology: integrated, end-to-end
Strategic Alignment
Tactical Traction
Initiation ProgramPlanning
Implementation & Control
Closing PIR
18
Pro
ject
Mgm
tPe
ople
Chg
Mgm
tPr
oces
sC
hgTe
chno
logy
Chg
Benefits & Outcomes: traction towards ROI
Strategic Alignment
Tactical Traction
Initiation ProgramPlanning
Implementation & Control
Closing PIR
19
Establish governance, define Charter and preliminary Scope
Plan course of action required to deliver to
Business Case
Integrate and manage all resources, manage risks and
ensure delivery to plan
Anchor change. Confirm delivery of objectives, identify /
resolve gaps
Capture learnings to leverage in later
Programs
Build guiding coalition, define vision & garner
commitment
Establish sense of urgency, define tactical scope of people work
Empower broad-based action, consolidate gains &
produce more change
Anchor people change in the culture
Secure people ROI, capture learnings
Validate process analysis in Business
Case & create Workplan
Define tactical scope of process work
Implement new business processes and technology
interfaces
Anchor process change in the culture
Secure process ROI, capture learnings
Validate technology analysis in Business
Case & create Workplan
Define requ’mts, decide Buy or Build, if Build
define detailed req’mtsImplement, test and pilot Anchor IT change in
the cultureSecure IT ROI, capture
learnings
Pro
ject
Mgm
tPe
ople
Chg
Mgm
tPr
oces
sC
hgTe
chno
logy
Chg
Best practices processes for each track.Integrated, end-to-end accountability.
Documented, tried and true.
Earlier, deeper, sustainable traction against ROI delivery
Why Symphini? Results.
Strategic Alignment
Tactical Traction
Initiation ProgramPlanning
Implementation & Control
Closing PIR
20
Pro
ject
Mgm
tPe
ople
Chg
Mgm
tPr
oces
sC
hgTe
chno
logy
Chg
Take a step towards change …give us a call
and let’s see what we can do together.
fçÅÑ{|Ç| V{tÇzx `tÇtzxÅxÇà \ÇvA 416-845-3040
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