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Why Symphini? Results.Transforming organizations by leveraging people, process and technology through change.

June 23, 2009V18.0e

The Traditional Approach to Strategic Change

The Symphini Approach: concept through delivery

Symphini Delivery Methodology: integrated, end-to-end

Benefits and Outcomes: traction towards ROI

Why Symphini? Results.

Objectives

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The Traditional Approach to Strategic Change

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1. Our past projects were EITHER change or project management but did not integrate the two

StatusQuo

Advantages

Disadvantages

The Traditional Approach to Strategic Change

4

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

StatusQuo

Advantages

Disadvantages

The Traditional Approach to Strategic Change

5

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

StatusQuo

Advantages

Disadvantages

The Traditional Approach to Strategic Change

6

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

StatusQuo

Advantages

Disadvantages

The Traditional Approach to Strategic Change

7

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

StatusQuo

Advantages

Disadvantages

The Traditional Approach to Strategic Change

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1. No additional cost

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

StatusQuo

Advantages

Disadvantages

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vs. an integrated, best practices approach . . .

An integrated, best practices approach …

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1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

StatusQuo

SymphiniApproach

Advantages

Disadvantages

An integrated, best practices approach …

11

1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis Augments Project Management

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

StatusQuo

SymphiniApproach

Advantages

Disadvantages

An integrated, best practices approach …

12

1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis Augments Project ManagementIntegrates people, process and technology change mgmt

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

StatusQuo

SymphiniApproach

Advantages

Disadvantages

An integrated, best practices approach …

13

1. No additional cost Leverages best practices in Organization Development, Process Design / Engineering, Business Analysis Augments Project ManagementIntegrates people, process and technology change mgmt Expedites and increases adoption and build sustainability

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

StatusQuo

SymphiniApproach

Advantages

Disadvantages

An integrated, best practices approach …

14

1. No additional cost Leverage best practices in Organization Development, Process Design / Engineering, Business Analysis Augment Project ManagementIntegrates people, process and technology change mgmt Expedite and increase adoption and build sustainabilityReduce risks & costs: delays, re-work, staff churn, short falls

1. Our past projects were EITHER change or project management but did not integrate the two

2. Our recent projects were not as effective and seamless as we need this one to be

3. Past problems have included: delays, re-work, key staff turnover and ROI short falls.

4. Our culture resists change, passively and actively

5. 70% of change initiatives FAIL to deliver expected results

• Additional cost - offset by better ROI and improved risk management

StatusQuo

SymphiniApproach

Advantages

Disadvantages

Augment and empower your team.

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The Symphini Approach: concept though delivery

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Stra

tegi

c

Tact

ical

Conceptualize

Realize

C-suite

Leadership

PMO, Directors, Mgmt

Implementing Change Projects

Leading Change

The Symphini Approach: concept though delivery

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Stra

tegi

c

Tact

ical

VisionCulture

Strategy Formulation

Program 1

Project 1

Project 2

Project 3

Program n

Project 1

Project 2

Project 3

BusinessPlans Business

Cases Steering Committees & oversight

Learning Org, capability build

Performance

Compensation,rewards

Balanced Scorecards

Org Design

Implementing Change Projects

StrategicMarketing

Leading Change

Symphini’s Delivery Methodology: integrated, end-to-end

Strategic Alignment

Tactical Traction

Initiation ProgramPlanning

Implementation & Control

Closing PIR

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Pro

ject

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tPe

ople

Chg

Mgm

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oces

sC

hgTe

chno

logy

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Benefits & Outcomes: traction towards ROI

Strategic Alignment

Tactical Traction

Initiation ProgramPlanning

Implementation & Control

Closing PIR

19

Establish governance, define Charter and preliminary Scope

Plan course of action required to deliver to

Business Case

Integrate and manage all resources, manage risks and

ensure delivery to plan

Anchor change. Confirm delivery of objectives, identify /

resolve gaps

Capture learnings to leverage in later

Programs

Build guiding coalition, define vision & garner

commitment

Establish sense of urgency, define tactical scope of people work

Empower broad-based action, consolidate gains &

produce more change

Anchor people change in the culture

Secure people ROI, capture learnings

Validate process analysis in Business

Case & create Workplan

Define tactical scope of process work

Implement new business processes and technology

interfaces

Anchor process change in the culture

Secure process ROI, capture learnings

Validate technology analysis in Business

Case & create Workplan

Define requ’mts, decide Buy or Build, if Build

define detailed req’mtsImplement, test and pilot Anchor IT change in

the cultureSecure IT ROI, capture

learnings

Pro

ject

Mgm

tPe

ople

Chg

Mgm

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Chg

Best practices processes for each track.Integrated, end-to-end accountability.

Documented, tried and true.

Earlier, deeper, sustainable traction against ROI delivery

Why Symphini? Results.

Strategic Alignment

Tactical Traction

Initiation ProgramPlanning

Implementation & Control

Closing PIR

20

Pro

ject

Mgm

tPe

ople

Chg

Mgm

tPr

oces

sC

hgTe

chno

logy

Chg

Take a step towards change …give us a call

and let’s see what we can do together.

fçÅÑ{|Ç| V{tÇzx `tÇtzxÅxÇà \ÇvA 416-845-3040

maestro@symphini.comwww.symphini.com

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