Group Life cover: Added value services

Why, what and how

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Aviva Group Life Cover provides employees’ dependants with a financial safety net when the unthinkable happens. We also provide access to helplines which can assist the bereaved families or colleagues with important emotional and practical support at difficult times. These added value services can help bring substantial support in the face of tragedy.

JULIAN NURSEGROUP PROTECTION PROPOSITIONS MANAGER, AVIVA

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Why Group Life cover mattersOur Group Life cover helps you deal with one of the most difficult situations to happen in your workplace. We offer financial payments to an employee’s partner, family or dependants in the event of an untimely death. The payment can never replace a valued and respected employee, but can help ease the financial burden when their dependants need it the most.

Here are some statistics to highlight why life cover is so important for your employees:

Why our added value services matterWhen an employee dies, our Group Life cover also offers a range of helplines to help those left behind. These can help provide the support that you, the employee’s family members or your other employees need to help make things easier at such a difficult time. We offer:

• Bereavement helpline

• Grief Encounter helpline

• Stress helpline

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(Source: Aviva ‘Protecting Our Families Report’, March 2017. Report examined families with dependent children aged under 18 or those over 18 with dependent children.)

68% of parents

47% of parentsexpect that

have no plan for dealing with the death of either themselves or their partner.

they would not cope well financiallyfollowing the death of the main income earner.

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Bereavement helpline

What it providesThe death of an employee can be difficult to cope with.

The bereavement helpline provided by Care first provides emotional and practical support from qualified bereavement counsellors not just for the employee’s family, but also for the colleagues they leave behind.

As well as helping those affected cope with their loss, Care first can help the employee’s family members with matters such as funeral arrangements and obtaining probate. If specific financial, tax or legal advice is required, they can refer you to specialist organisations for appropriate support.

How it worksThe helpline can be accessed by calling 0800 015 5631. It’s completely confidential.

Grief Encounter helpline

What it providesThis is a registered charity which provides much needed information, guidance and support to bereaved children and those who care for them. Aviva is proud to support its valuable work.

Grief Encounter offers a flexible and accessible service, which aims to professionally care and respond to bereaved children, young people and their families via counselling, group activities, family fun days, residential camps and interactive online services.

How it worksEmployees simply call 0808 802 0111.

Although their services are provided mostly by phone, Grief Encounter also provides a dedicated e-mail support service, for those unable to call. Employees should email grieftalk@griefencounter.org.uk

Stress helpline

What it providesStress and anxiety caused by bereavement can affect not only the deceased employee’s dependants, but also existing employees.

Care first gives your workforce access to a 24/7 stress helpline, handled by accredited counsellors. It can provide practical and emotional support to your employees affected by the loss of a colleague.

How it worksEmployees, aged 16 or over, can call 0800 015 5632, any time day or night. Calls are completely confidential with no limit to the number of times an employee can call.

Group Life Cover helplines

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Employee discounts for Group Life CustomersGym membership - Get ActiveRegular exercise can help your employees feel more energised and prevent ill health.

With our Group Life cover your employees can benefit from up to 25% off gym memberships throughout the UK, including private health and fitness clubs, such as Nuffield Health Fitness & Wellbeing Centres and Spirit.

Find out more at Aviva.co.uk/getactive. Employees should enter their details to find a health and fitness club near them and enter the gym reference code HCGLRG to sign up.

Please note, completing the sign up process may result in the employee entering a binding contract with the health and fitness club they have selected, which could include conditions such as minimum term and monthly fees. Employees should read the terms and conditions relating to their chosen gym carefully. Restrictions apply.

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Important information

The added value services do not form part of Aviva Group Protection’s claims process and are not part of the insurance policy. These are non contractual benefits which can be withdrawn by Aviva at any time without notice. The range of added value services available to employees will depend on those selected by you, the employer.

If you have any questions about our added value services, please contact your adviser.

For more information on Aviva Group Protection visit aviva.co.uk

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GR01157 01/2020

Aviva Life & Pensions UK Limited. Registered in England No. 3253947. Aviva, Wellington Row, York, YO90 1WR. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 185896.

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