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Why you should work with CI..March 2012
The Company
Complete Innovations (CI) is a leading global provider of mission critical fleet, asset and mobile workforce management solutions
•Incorporated in 2000 by Tony Lourakis & Andrew Merisanu
•Headquartered in Toronto, Ontario
•9th Fastest growing company in Canada (2003 Profit HOT50), Profit200 fastest growing companies in Canada (2009, 2010, 2011)
•Over 70 employees and over 5,000 customers
• TELUS, Canada’s second largest wireless carrier whom CI have been successfully partnering with for over 8 years
• TELUS and CI launched TELUS Fleet Tracker in April 2007 in response to market demand for a fleet management solution
• It was the first TELUS-branded and supported wireless business application of its kind
• Together, TELUS and CI have loaded over 40,000 subscribers to date in a market smaller than the state of California, making TELUS a national leader in fleet management and GPS solutions for business
Proven Success
CI AMA Product Portfolio
Product Description
Courier Complete Complete operations management system for courier, messenger, expediting and distribution companies.
Fleet Complete Fleet Tracker Track the near real-time location of fleet vehicles using a hardwired in-vehicle GPS modem
Fleet Complete Asset Tracker Track the location of non-powered assets such as trailers, containers and equipment using a battery powered GPS modem
Fleet Complete Resource TrackerResource Tracker paired with the Activities Feature within Fleet Complete is utilized when sending jobs to remote drivers through an MDT (mobile data terminal), and / or a Smartphone.
Courier Complete
Product Courier Complete
Description Complete operations management system for courier, messenger, expediting and distribution companies
Key Features
Order entry, dispatching, pricing, billing, scheduled orders, mobile app enabling drivers to update the status of jobs, scan barcodes and capture electronic proof of delivery signatures and a web module to enable customers of the courier company to enter and track orders online
Supported Devices BlackBerryMotorola ES400, MC55, MC75
General Pricing Starts at $30 per month* on a 3-year contract
Positioning• Most widely used courier software in North America with over 400
courier companies using Courier Complete to operate their business• Scales up and down – ideal for small companies to large enterprises
Additional Info www.couriercomplete.com
What is Fleet Complete?
Fleet Complete is your all-in-one fleet tracking, asset tracking and mobile workforce management solution.
Track your assets, vehicles and workers in real-time while gathering data from the field and optimizing operational efficiencies.
Three Solutions on One Platform, Accessible from Everywhere
All 3 Fleet Complete solutions can be tracked and managed from:•.NET PC App
•Browser App
•Mobile Browser App
•iPad App
Fleet Complete PC Application
Fleet Complete Resource Tracker Smartphone | MDT
Fleet Complete Asset TrackerXT5000
Fleet Complete Fleet TrackerMGS200 or MGS500
Fleet Complete Fleet Tracker
Product Fleet Complete Fleet Tracker
Description Track the location of fleet vehicles using a hardwired in-vehicle GPS modem
Key Features
• Track near real-time location of vehicles• Monitor speeding, idling, hard braking, rapid acceleration, hard
cornering and vehicle sensors such as door sensor or PTO• Geo-fencing• Fleet maintenance• Sophisticated rules, alerts, reporting and dashboard
Supported Devices MGS200MGS500
General Pricing Starts at $37 per month* on a 3-year contract – Includes MGS200, standard installation, Fleet Complete subscription, training and support
Positioning
• Most widely used AVL/fleet tracking software in Canada with over 5,000 businesses using Fleet Complete to track and manage over 40,000 vehicles
• Scales up and down – ideal for small companies to large enterprises
Additional Info www.fleetcomplete.com
Key Features: •4 Inputs / 2 Outputs•Monitors speed, idling, engine hours, harsh braking, rapid acceleration and hard cornering•Built-in accelerometer•Battery voltage sensor•Low power consumption
Fleet Complete Fleet Tracker – MGS200
Optional Features: •Battery backup•Temperature sensors•Driver ID•Garmin Integration•Engine starter disablement (using output)•Monitor any “on/off” sensor such as door sensor or PTO sensor
Key Features: •HSPA •Ethernet port for direct connection to devices such as laptops or Wi-Fi Router, which makes the vehicle a moving Hotspot•13 Inputs / 3 Outputs / 3 Serial•Monitors speed, idling, engine hours, harsh braking, rapid acceleration and hard cornering•Built-in accelerometer•Battery voltage sensor & low power consumption
Fleet Complete Fleet Tracker – MGS500
Optional Features: •Battery backup•Temperature sensors•Driver ID•Garmin Integration•Engine starter disablement (using output)•Monitor any “on/off” sensor such as door sensor or PTO sensor
MGS500
WIFI Router
Optional MGS Accessories: •Battery backup•Temperature sensors•Driver ID•Garmin Integration•Engine starter disablement (using output)•TPASS Work Alone Solution•Monitor any “on/off” sensor such as door sensor or PTO sensor
Fleet Complete MGS Accessories
Temperature Sensor
Driver ID Tags and Key Fob
TPASS – Work Alone Solution
Garmin Integration
Fleet Complete Asset Tracker
Product Fleet Complete Asset Tracker
Description Track the location of non-powered assets such as trailers, containers and equipment using a battery powered GPS modem
Key Features
• XT5000 battery powered GPS modem enables you to track non-powered assets for up to three years based on one location transmission per day
• Easy self-install • Weather resistant modem
Supported Devices XT5000
General Pricing Starts at $20 per month on a 3-year contract, which includes XT5000 or a purchase option on a $10 per month 1-year contract is available
Positioning
• Track and manage your assets, vehicles and mobile workers using the Fleet Complete platform
• Optimize asset utilization • Recover lost or stolen assets
Additional Info www.fleetcomplete.com
• Fleet Complete Asset Tracker enables you to monitor the location of your high-value assets such as trailers, containers and equipment
• The XT5000 is a fully self-contained modem with integrated GPS, cellular and PCS antennas, motion detector and internal battery that lasts up to 3 years based on one location transmission per day.
Fleet Complete Asset Tracker – XT5000
XT5000
• Real-time customer service – get a competitive edge by knowing where your resources are.
• Operational efficiencies – Reduced fuel costs, save on insurance premiums, reduced fleet maintenance costs and increased mobile workforce productivity, all of which can be achieved with the help of Fleet Complete.
• Increased revenues – Would you like your mobile workforce to perform more work in a day? Use Fleet Complete to reduce wasted time, increase dispatcher efficiency and dispatch the closest ideal worker to the next job.
Benefits of Fleet Complete
• Proven track record with many years of effective joint selling with TELUS
• CI understands how to work with wireless carriers
• CI is EXCLUSIVE to TELUS in Canada and AT&T in the United States
• Winning formula– Single bill with a simple all-inclusive monthly fee
to the customer for the entire solution including software, hardware, installation, training and support
Why CI Has Been Successful
Identified Markets
SuccessfulSuccessful Not as SuccessfulNot as SuccessfulService Fleets- HVAC- Plumbers- Electricians- Technicians- Landscape- Property Management- Restoration & Repair- Construction - Environmental Services- Oil & Gas
Government - State, County and City fleets
- Long haul / Over-the-road transportation- Snow plows (with integration to spreader)- Taxi
Delivery Fleets- Courier- Parts Delivery- Office Supplies Delivery- Furniture Delivery- Food & Beverage Delivery- Armored Vehicles- Passenger (Limo, Patient Transfer)- Tow-Trucks- DSD, DHD
• If the company has a picture of a vehicle on their website, it is a good indication that they have a corporate fleet
• If you see a vehicle with a fleet number, it is a good indication that they have a large fleet of vehicles
• If you see a “how’s my driving” bumper sticker, it is a good indication the company cares about their drivers being responsible on the road
• If you see a vehicle with a company logo where is it is not supposed to be, the owner probably doesn’t know it’s there (hockey rink, casino, bar/pub, etc.)
• Any type of company that does a high-volume of deliveries is an ideal candidate, such as couriers, parts delivery, office products, etc.
Tips on Identifying Opportunities
• CI provides a rich product portfolio for selling to existing customers
• CI product’s provide a great reason or door-opener for speaking to new customers
• CI product’s are High ARPU solutions
• CI product’s are sticky solutions with low churn (historically less than 1%)
• Channel support provided by CI across USA
How Selling CI Products Can HelpMake You Successful?
Sales Support
• Regional Sales Managers across US in addition to Inside Sales Channel Specialists
• Level 1, 2 & 3 technical support team to assist with any post sales issues
• Free post-sales application training for the customer
• Professional Services team available to provide integration and customization services
• Online sales portal for quick and easy quoting and order processing http://sales.completeinnovations.com
• Online customer welcome portal with training videoshttp://welcome.completeinnovations.com
• National marketing support
Engagement Process
CI Rep’s role is to be the “subject matter expert” and to help AT&T sellers convert opportunities into sales!
Complete Innovations has proven it many times before..
Go to www.completeinnovations.com/customers to access customer case-studies and video testimonials to learn how over 5,000 businesses have benefited by using Fleet Complete and Courier Complete
Customer Testimonials
• CI has 10+ years of experience in mobile workforce technology solutions
• CI has an experienced and passionate executive team, backed by an awesome staff, guided by our core values and principles
• CI is financially strong and growing rapidly
• CI’s operations and infrastructure are designed to be mission-critical for high-volume and high customer satisfaction
• CI has a proven successful carrier distribution model
• CI has a leading product today and continues to invest heavily in R&D to have the leading product of the future
Why You Should Work With Complete Innovations
• Feature-rich software platforms that scale up to meet the needs of enterprise customers and easily scales down to be user-friendly for SMB customers
• Bundled, no capital outlay solutions on one bill and EXCLUSIVELY offered through AT&T
• Fleet Complete offers Fleet Tracking, Asset Tracking and Dispatching in one platform accessible from a rich desktop app, web browser app, iPad app and a mobile browser app
• CI is a MISSION-CRITICAL company that is focused on providing the best possible customer service, which includes free unlimited training and support for all customers, plus CI has a Professional Services team ready to integrate or tailor CI products to meet specific customer needs
• CI provides regional sales support, an easy to use sales portal for the AT&T sales force plus a AT&T / CI branded customer welcome portal
What DifferentiatesComplete Innovations
AT&T Regional Alignment 2012VP US Sales Dave Prusinski
CI Contacts
Brent QuinnRegional Channel Manager – West Cell (602) [email protected]
Ed DortRegional Channel Manager – North East917 -224 [email protected]
Mike Mihajlovski National Product Evangelist Office (800)220-0779 x 228
Cell (647) [email protected]
Stephen SmythRegional Channel Manager – South EastCell (770) [email protected]
Nick JohnsonRegional Channel Manager – [email protected]
David PrusinskiVice-President of Sales
Cell (416)[email protected]
Mitch Norris
Regional Channel Manager – South Central(214) [email protected]
Stephen NesbitEastern US Channel 1800-220-0779 ext. [email protected]
