WINDOWS 2000 WINDOWS 2000 BASED NVM-SERIES BASED NVM-SERIES

PRODUCTSPRODUCTS

New INTEL Platform Windows 2000 Professional & Server

New Features Desktop Call Control

Enhancements - 3.00 software Text-to-speech: Reply to ALL, Sender Voice reply via email to voice/fax msg.

If caller ID match in Contact List New voice card, D/41 JCT-LS, has Soft Fax(NVM-Server only)

Soft fax ports ‘float’ across all voice ports AA Caller ID look-up table is now 25k names

INTEL Motherboard INTEL Pentium 4 Processor On-board video On-board 10/100 MBPS Ethernet LAN Six high-speed USB 2.0 ports 6 available PCI slots

1 slot uses 56k Modem 1,200 hours of storage Supports CTL 3.00 software or higher Same platform for NVM-2000WS, NVM-Server,

NVM-Server XL

New PlatformNew Platform

Windows 2000 Workstation 1.6GHz, 256MB RAM D/4 PCI card

4-ports of voice 2-port or 4-port fax card (D/41JCT) Max. configuration

24-ports voice 12-ports voice / 12-ports fax- USB modem

No speech technology No speech recognition No text-to-speech

NVM-2000WSNVM-2000WS24 port

Fax Server Fax Mail AMIS Networking Desktop Messaging Desktop Call Control Outbound Notification

NVM-2000WSNVM-2000WSOPTIONS

Windows 2000 Server 2.0 GHz, 512MB RAM D/41 JCT-LS card

4-ports of voice and/or 2-4 ports of ‘floating’ soft fax supports speech recognition-’floating’ ports supports text-to-speech-’floating’ ports

Max. configuration 24 voice / 24 fax with USB modem 12 speech recognition ports 6 text-to-speech ports

NVM-ServerNVM-Server24 port

Same options as NVM-2000WS Plus

Speech Recognition 12 ports max

Text-to-speech 6 ports max

NVM-ServerNVM-ServerOPTIONS

Windows 2000 Server 2.0GHz, 512MB RAM D/120JCT card

12-port voice card supports speech recognition-’floating’ ports supports text-to-speech-’floating’ ports

4-port fax card (D/41JCT) Max. configuration

72-ports voice 24-ports voice / 16-ports fax - USB modem 12 Speech recognition floating ports 8 text-to-speech floating ports

NVM-Server XLNVM-Server XL72 port

Programming Local

Monitor / Mouse LAN Administration

Program through LAN Backup to LAN

Remote Microsoft NetMeeting Full access to programming

add / delete mailboxes change mailbox configuration

Screen-pop of caller over LAN Accept call Transfer Record Message - Retrieve Call Hold with text-to-speech message Change options on-the-fly by ‘right’ clicking

Works with auto attendant or call forward Integrates with MS & Lotus INBOX

Caller ID match with Name in Contact List User configurable options

Transfer (extension, park orbits, etc.) Customize text-to-speech Hold message

Stack Calls handle multiple calls simultaneously

Timer - countdown to ‘default’ Hold - starts counter (up)

Default Record Message Transfer call Park/page No action (whatever is configured in mailbox)

Allow ‘Make Call’ using Contact List Click on contact to call person

Logs incoming extension calls logs calls going through Desktop Call Control shows result of incoming call

Time/date, name, phone number, result Create Contact

Automatically creates new Contact Make Call

If you miss a call, click on ‘Make Call’ to call person back

Client Software Application When Desktop Call Control is active

select personal greeting to be played ‘in office’ overrides all mailbox AA features

When Desktop Call Control is closed personal greeting in mailbox ‘out of office’ goes back to AA mailbox settings

LAN required Works with any phone system Caller ID supported?

Telephone number displays if match in contact list, Name displays

Sold on a license basis 10, 25 client license, 25 expansion client license Customer must upgrade to NVM-Server if > 10 clients

Available on NVM-2000WS and NVM-Server 3 clients FREE per system

Make outbound calls from database Calls from text file and delivers a voice message Allows a response via voice reply or DTMF Start / Stop time, Day of week, hours Activated from telephone or VM GUI

Applications Schools - absentee notification - substitute teacher locator - school

closings Prisons - escapee or new prisoner info Politics - Get out and vote Surveys - Who are they are voting for, etc.

User ID Required caller enters ID that is matched with DB list

One at a time Callout Substitute teacher locator

Logs Calls into Reports Call Results file Auto Print Report Status of Notification Call Outs

Available as an OPTION NVM-2000WS NVM-Server NVM-Server XL

Fax Mail - Inbound DID into mailbox voice cover page option includes fax-on-demand

Fax Server - Inbound/Outbound Print Driver for workstation on LAN Access Exchange contact list fax numbers Broadcast List Schedule Delivery Customize personal cover page Includes Fax Mail module

Microsoft Exchange/Outlook- Server Lotus Notes - Domino Server Integrated Messaging

Message stored in both VM & Email Server Synchronization between VM & Email Server

extended MAPI Erase from one, auto erased from the other Light MWL on phone If email link goes down, still get voice mail

Voice message converted to .wav file Email attachment

WAN Networking Forward voice mail over WAN, message pops into mailbox

Internet Web Browser Outlook Web Access

Voice messages - streaming audio- Microsoft Media Player

SpeechWorks 6.5 speech engine

Auto Attendant - speak name of person

ASR ports are dynamically allocated

Works simultaneously with DTMF

Reports - Recognition Rate Statistics

Languages - Spanish, French, etc.

Two (2) Speech Rec Ports Free

Barge-in Callers can interrupt prompt with speech.

Spell Name of Person Caller can spell name of desired party.

N-best output and scoring Set sensitivity for ‘re-prompting’.

Nickname Support Supports alternate names; Bob, Rob, etc.

Demo United Airlines : 1-800-824-6200 Federal Express : 1-800-Go Fed Ex Thrifty Car Rental : 1-800-Thrifty

Text-to-Speech (TTS) SpeechWorks Speechify

Reads email from inbox, real-time TTS ports are dynamically allocated available to all UM users Reply to ALL/Sender with .wav attachment Voice reply via email to voice/fax message

if Caller ID match in contact list Forward to vm user with .wav attachment User can change speed, voice of TTS Save, delete email

Send an email message to: Win2k@ctlinc.comCall in to CTL by dialing 203-925-4266 Press the pound (#) key Enter Mailbox 360Enter security code 1234.You can opt to verbally reply to the

message by pressing “RE” (7,3) and recording your reply.

NVM-2000WS and NVM-Server Ugrade to latest 3.00 software Able to get Desktop Call Control, etc. Will NOT get 25k Caller ID names

UpgradesUpgrades