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“How timely! How needed it is for one of the finest humanbeings, industrial leaders and philanthropists on the planet to com-pellingly drill down on 10 timeless, universal values for business andlife. This book edifies, inspires, and motivates all of us to model thesecommonsensical lessons for our organizations, all our relationshipsand especially our posterity-for what is common sense is obviouslynot common practice.

Primary greatness is character and contribution. Secondarygreatness is how most people define success-wealth, fame, position,etc. Few have both. Jon’s one of them.”

—Dr. Stephen R. Covey, author, The 7 Habits of Highly EffectivePeople and The 8th Habit: From Effectiveness to Greatness

“In his creative gifts, in his business success, in his great philan-thropy, in his human qualities, Jon Huntsman stands in a class all ofhis own.”

—Richard Cheney, Vice President of the United States, on theoccasion of the dedication of Huntsman Hall, The Wharton School,

The University of Pennsylvania

“Jon Huntsman has successfully navigated corporate Americaguided by a strong moral compass. In his book, Jon shares his depthof knowledge and outlines how to succeed in today’s competitivemarket place while taking the high ground.”

—Senator Elizabeth Dole

“Jon Huntsman’s new book ought to be mandatory reading forleaders—and those who aspire to be leaders—in every field. Hissecrets for success are no secrets at all, but invaluable lessons thathe has reminded us, with his life and now with his words, are the pil-lars upon which we can build our lives, too.”

—Senator Tom Daschle

“Jon Huntsman’s book is about ethics, values, and his experi-ences. The practical way in which he shares those with the reader isamazing. This is a book with inspiration for a younger generation.”

—Jeroen van der Veer, Chief Executive, Royal Dutch/Shell Group

PRAISE FOR WINNERS NEVER CHEAT

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“As I read Jon’s book, I thought my father had returned to tellme that you are either honest or you are dishonest, that there isnothing in between. 2 + 2 = 4, never 3.999 or 4.001. Also, if youalways say what you believe, you don’t need to have a good memory.If we could only live the principles Jon has followed, what a differentworld it would be—both in our business and personal relationships.”

—Former U.S. Senator and Astronaut Jake Garn

“Jon Huntsman has taken us back to the basics—the basic values that transcend all professions and cultures. He has providedreal-life examples that are inspiring and show that ‘good guys’; reallycan finish first. And he shows us how you can learn from mistakes.It is a ‘must read’ for both young men and women just stepping ontothe golden escalator to success and anyone seeking reassurance thathow one lives every day really does matter.”

—Marsha J. Evans, President and CEO, American Red Cross

“A refreshing and candid discussion on basic values that canguide you from the sandbox to the board room—told by a straightshooter.”

—Chuck Prince, CEO, Citigroup

“Jon’s outlook on moral and ethical behavior in business shouldbe inspirational to all who read this book. The lessons of fair play andholding true to personal moral values and ethics are time-honoredprincipals which are all too often overlooked in today’s world. Whilethis book is geared to those in business, I see it as worthwhile read-ing to anyone.”

—Rick Majerus, ESPN Basketball Analyst and legendary former basketball coach, The University of Utah

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“It is true that all business enterprises are profit oriented, butthe avarice for wealth and the ardent desire to stay competitive tendto lure more and more corporate executives to resort to unscrupu-lous, unethical practices. Although they may achieve temporary suc-cesses, their lucrative lies and fraud will be their ultimate undoing,causing great losses to their shareholders. Jon’s book is a stentoriancall for the corporate world to reassert accepted moral values andlearn the responsibility of sharing gains with society, probably in linewith the economic standard of the country.

—Jeffrey L.S. Koo, Chairman and CEO, Chinatrust Financial Holding Co.

“Succinctly capturing what the world’s major beliefs all hold asan unassailable truth, that ethical behavior and giving more than youreceive is the path to fulfillment and success in life, Winners NeverCheat deftly navigates these concepts with clarity and insight.”

—Louis Columbus, Director of Business Development, Cincom Systems

“This is easily the most courageous and personal business booksince Bill George’s Authentic Leadership. If anyone has doubts abouthow one person can make a substantive difference in the world, thisbeautifully written book should dispel them immediately. I hope itsmessage is embraced worldwide.”

—Charles Decker, Author of Lessons from the Hive: The Buzz forSurviving and Thriving in an Ever-Changing Workplace

“Jon Huntsman and I have this much in common: We wereraised to work hard, play fair, keep your word and give back to thecommunity. I relate to what he is saying. Real winners never cheat.”

—Karl Malone, Twice MVP of the NBA and Utah Jazz legend

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“I can’t put down the book after reading the first page. Theseare values universally cherished, whether in the United States, inChina or elsewhere. A great and loving man emerges from the pagesso vivid that he seems to talk to you face to face, like a family mem-ber. My life is richer and mind is broader after reading the book. I amvery proud of my friendship with Jon Huntsman.”

—Yafei He, Director General, Ministry of Foreign Affairs—China,Dept. of North American and Oceanic Affairs

“Nothing could be more timely than this provocative book from one of America's foremost business and civic leaders about theurgent need for greater ethics in our public and private lives. Withwit and clarity, Jon Huntsman shares his guidelines for living a life ofintegrity and courage. It is a wonderful tonic for much of what ailsus today. Winners Never Cheat is a valuable handbook for anyonewanting to succeed in business, or life.”

—Andrea Mitchell, NBC News

“Jon Huntsman is more than a phenomenally successful entrepreneur. He is a giant of a leader and a role model of integrity.In Winners Never Cheat: Everyday Values We Learned as Children(But May Have Forgotten), Mr. Huntsman establishes the inextric-able link between following one’s inner moral compass and achievinglasting success. His book is filled with timeless wisdom, timelyexamples, and an inspiring life story. Jon is the quintessential niceguy who has finished first!”

—Dr. Amy Gutmann, President, University of Pennsylvania

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WINNERSNEVERCHEAT

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WINNERSNEVERCHEAT

EVERYDAY VALUES

WE LEARNED AS CHILDREN

(BUT MAY HAVE FORGOTTEN)

Jon M. Huntsman

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Library of Congress Number: 2005920212

Vice President, Publisher: Tim MooreAssociate Editor-in-Chief and Director of Marketing: Amy NeidlingerDevelopment Editor: Russ HallCover Designer: Chuti PrasertsithManaging Editor: Gina KanouseSenior Project Editor: Kristy HartCopy Editor: Keith ClineInterior Designer and Senior Compositor: Gloria SchurickManufacturing Buyer: Dan Uhrig

© 2005 by Pearson Education, Inc.

Upper Saddle River, New Jersey 07458

book when ordered in quantity for bulk purchases or specialsales. For more information, please contact U.S. Corporate andGovernment Sales, 1-800-382-3419, [email protected]. For sales outside the U.S., please contactInternational Sales at [email protected] and product names mentioned herein are the trademarks orregistered trademarks of their respective owners.All rights reserved. No part of this book may be reproduced, in any formor by any means, without permission in writing from the publisher.Printed in the United States of AmericaTwelfth Printing April, 2008ISBN 10: 0-13-186366-5ISBN 13: 978-0-13-186366-8Pearson Education LTD.Pearson Education Australia PTY, Limited.Pearson Education Singapore, Pte. Ltd.Pearson Education North Asia, Ltd.Pearson Education Canada, Ltd.Pearson Educatión de Mexico, S.A. de C.V.Pearson Education—JapanPearson Education Malaysia, Pte. Ltd.

Publishing as Prentice Hall

Prentice all offers excellent discounts on this

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TO KAREN,MY PARTNER AND

BEST FRIEND.

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CONTENTS

Preface by Wayne Reaud xvii

Foreword by Larry King xxi

Chapter One Lessons from the Sandbox 1Everything we need for today’s marketplace we learned as kids.

Chapter Two Check Your Moral Compass 17We know darn well what is right and wrong.

Chapter Three Play by the Rules 31Compete fiercely and fairly—but nocutting in line.

Chapter Four Setting the Example 45Risk, responsibility, reliability—thethree Rs of leadership.

Chapter Five Keep Your Word 69It’s high time to corral the corporatelawyers.

Chapter Six Pick Advisors Wisely 87Surround yourself with associates whohave the courage to say no.

Chapter Seven Get Mad, Not Even 105Revenge is unhealthy and unproductive. Learn to move on.

Chapter Eight Graciousness Is Next to Godliness 119Treat competitors, colleagues, employ-ees, and customers with respect.

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Chapter Nine Your Name Is on the Door 137Operate businesses and organizationsas if they’re family owned.

Chapter Ten The Obligation to Give Back 151Nobody is completely self-made;return the favors and good fortune.

Conclusion The Bottom Line 171Acceptable moral values are child’splay, not rocket science.

Afterword by Neil Cavuto 181

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I wish to convey my great appreciation to JayShelledy, a professional writer and editor, who chal-lenged and organized my thoughts and helped con-vert them to the written word, and to Pam Bailey,my dedicated and loyal administrative assistant whoeased the hassle with those astounding and general-ly unknown complexities of writing a book.

I also desire to thank deeply the professionals atPearson Education: editor Tim Moore, senior vicepresident, sales and marketing, Logan Campbell,and marketing director John Pierce, for their unwa-vering commitment to and patience with a first-timeauthor; development editor Russ Hall for clear and

xiii

ACKNOWLEDGMENTS

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candid critiques; senior project editor Kristy Hartand copy editor Keith Cline for their swift, quality-enhancing suggestions to and the preparation of mymanuscript; and Wharton School administrators,faculty, and students for their longstanding supportin this and other endeavors.

I would be especially remiss if I did not acknowl-edge the contributions of Larry King, whose gra-cious Foreword set the tone for what follows; ofNeil Cavuto, for his kind Afterword and whoseown book, More Than Money, provided inspiration;and of trial lawyer extraordinaire Wayne Reaud forhis humbling Preface. They are more than just suc-cessful professionals, highly respected by their peers;they are friends of mine.

I am indebted to my mother and other familymembers—living and deceased—for providing mod-els of kindness and decency, and to my late father-in-law, David Haight, who always believed in me.

My greatest debt, however, is reserved for myspouse, Karen, our 9 children, and 52 grandchildrenfor providing me with 62 convincing reasons why aperson ought to stay the proper course.

—J.M.H.

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xv

Jon M. Huntsman is chairman and founder ofHuntsman Corporation. He started the firm withhis brother Blaine in 1970. By 2000, it had becomethe world’s largest privately held chemical companyand America’s biggest family-owned and operatedbusiness, with more than $12 billion in annual rev-enues currently. He took the business public inearly 2005. He was a special assistant to the presi-dent in the Nixon White House, was the firstAmerican to own controlling interest of a businessin the former Soviet Union, and is the chairman ofthe Board of Overseers for Wharton School at theUniversity of Pennsylvania, his alma mater. Mr.

ABOUT THE AUTHOR

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Winners Never Cheat

Huntsman also has served on the boards of numer-ous major public corporations and philanthropicorganizations, including the U.S. Chamber ofCommerce and the American Red Cross. TheHuntsman businesses fund the foundation that isthe primary underwriter for the Huntsman CancerInstitute, which he founded. It has become a leaderin the prevention, early diagnosis, and humanetreatment of cancer. He resides with his wife,Karen, in Salt Lake City. His oldest son, Jon Jr.,was elected governor of Utah in November 2004.

xvi

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PREFACE

xvii

I’m a trial lawyer and the book you’re about to readcould put me out of business. Nobody would behappier about it than me.

Over the past 30 years, I have taken some ofAmerica’s biggest corporations to court, callingthem to task for behavior that threatened people’shealth and livelihoods. From asbestos makers totobacco purveyors to computer manufacturers, Ihave fought to make big companies more account-able in their business dealings.

Ordinarily, you would not expect a trial lawyerto be particularly close with the CEO of a big

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corporation. So when people hear that JonHuntsman and I are good friends, and have been for15 years, they tend to scratch their heads. In theecology of the business world, aren’t we naturalenemies? Don’t our respective jobs put us at oddswith each other? The answer to both questions isno. And the reason is simple: Jon Huntsman is notyour average CEO.

Jon is a true rarity in the corporate world: ahugely successful entrepreneur whose conscience isas sharp as his business sense, whose word isknown as an unbreakable bond. From his very firstjob, picking potatoes in rural Idaho at age eight, tohis current position of running the world’s largestprivate chemical company, he has always put ethicalconcerns on equal, if not greater, footing than hisbusiness concerns.

I could give you a laundry list of things Jon hasdone—donating record-setting amounts to cancertreatment and research, tithing to his church, givingmillions to colleges and universities—but that stillwouldn’t give you a clear idea of why he’s so unusu-al. His ethics go far deeper than simply makingdonations and glad-handing for good causes. They

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are at the core of his being. They are, for him, a wayof life.

In Plato’s seminal work, The Republic, he givesus the notion of the ideal leader: the “philosopher-king.” This is the man who possesses the perfectmarriage of a philosophic mind and an ability to lead.As Plato wrote: “I need no longer hesitate to saythat we must make our guardians philosophers. Thenecessary combination of qualities is extremely rare.Our test must be thorough, for the soul must betrained up by the pursuit of all kinds of knowledge tothe capacity for the pursuit of the highest—higherthan justice and wisdom—the idea of the good.”

Jon Huntsman has pursued “the idea of thegood” all his life, and as the continued health of hiscompanies show, he’s more than able to lead. Butthe true test of ethics comes not when a persongives with nothing to lose. It comes when he giveswith everything to lose. That’s why Jon Huntsmanis the right man to do this book. And there’s noquestion that he’s doing it at just the right time. Inthis age of Enron, Tyco, insider-trading scandals, andrampant corporate malfeasance, we need JonHuntsman’s voice and leadership more than ever.

Preface

xix

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I hope Jon’s book will remind us all that, likehim, you can do well and do good at the same time.As a trial lawyer, I want every businessperson inAmerica to read this book and take to heart Jon’sexample. Maybe then my fellow trial lawyers and Iwould have nothing left to do.

There’s nothing I’d like better.

—Wayne Reaud

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FOREWORD

xxi

Jon Meade Huntsman may well be the mostremarkable billionaire most of America has neverheard of. Legendary in petrochemical circles, heoperates around the globe in a quiet, determined,respected, and caring manner. For nearly twodecades, he found himself in the upper tier of Forbesmagazine’s list of wealthiest Americans, but it was-n’t always that way.

Jon is the embodiment of the American Dream.His was a journey from hardscrabble beginnings tochairman of America’s largest family-owned and -operated business. (In early 2005, he took thesprawling Huntsman empire public.)

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As is the case with each Horatio Alger charac-ter, Jon Huntsman was afforded nothing but anopportunity to compete on the field of dreams. Therest—vision, determination, skill, integrity, a fewbreaks, and ultimate success—was up to him.

He won that incredible race fair and square, ful-filling his dream with moral principles intact, hisword being kept, dealing above board and fairly withcolleagues and competitors alike, and displaying ademeanor of decency and generosity.

All this, to me, is the essence of Jon Huntsman.It is why he has written this book and why it isworth your time to read it.

His career was launched with an undergraduatedegree from the Wharton School at the Universityof Pennsylvania, an education made possible by achance scholarship from someone who already hadit made. Jon went on to build an empire and renderan accounting for the favors and breaks he receivedalong the way.

You may not have heard of Jon Huntsman, butthe folks he has assisted over the years sure have.

Ask patients at the Huntsman Cancer Instituteand Hospital, a world-class research and patient

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facility in Salt Lake City exploring how we mightprevent and control the dreaded disease, especiallyhereditary cancers. The Huntsman family has givena quarter of a billion dollars so far to that effort andvows to double that amount in the coming years.Jon lost his mother, father, stepmother, and grand-parents to the disease. He himself has had cancerand beaten it. Twice.

Ask students and faculty at the Wharton Schoolof Business at the University of Pennsylvania, wherehe became chairman of the Board of Overseers. Hisgift of $50 million made possible Huntsman Hall, astate-of-the-art business school complex, and thenation’s leading international undergraduate pro-gram. Remembering what the chance for a collegeeducation meant to him, he has awarded several mil-lion dollars in scholarships over the years to employ-ees’ children and random students.

Ask the people of Armenia. Now there’s a storyworth telling.

On the evening of December 7, 1988, Jon andKaren Huntsman were watching the news in theliving room of their striking Salt Lake City home. Hewas chief executive officer and chairman of

Foreword

xxiii

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Huntsman Chemical Corporation—an upstart inthe stodgy and traditional chemical industry.

The lead story that nightly news was unsettling:An earthquake had devastated much of Armenia.Jon was riveted by the scenes of destruction unfold-ing before him: factories and apartments in rubble,roads and railways little more than twisted pretzels ofconcrete and steel, school buildings flattened, franticsurvivors clawing through debris for loved ones.

A year earlier, Jon Huntsman probably couldnot have located Armenia on the map, but in the sixprevious months he had negotiated with Aeroflot,the airline of the old Soviet government, to manu-facture in a new Moscow plant plastic service warefor in-flight meals. In the process, he became thefirst American permitted to own a majority interestin a Soviet business. He had become fascinatedwith the USSR bear, and now disaster had struckone of its satellite states.

“We have to do something,” he said to Karenthat night. He was taking the suffering before himpersonally. That’s how Jon Huntsman is.

The aid that followed ranged from expertise andresources for a modern cement factory that would

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produce concrete that could withstand most quakesto food and medical equipment to apartment complexes and schools—all as gifts to a grateful,battered nation.

Before he was finished 15 years later, theHuntsman family had infused $50 million of itsmoney into Armenia, visiting the nation two dozentimes. Yet, on that December 1988 night, he had noties to that region of the world. He didn’t know thename of a single victim. But the name Huntsman isnot unknown in Armenia today, where Jon is anhonorary citizen and recipient of the nation’s highestaward.

Who is Jon Huntsman? Ask those who havebeen helped. Ask the communities around the globewhere Huntsman Corp. does business. They willtell of the deep, personal interest he has in their for-tunes, their families, and their futures.

Perhaps that generosity is the residual of grow-ing up on the other side of the economic tracks. Ifso, it is only part of his philanthropic equation. Jonalso subscribes to the obligation of everyone to begenerous. Throughout the ages, charity has been acornerstone of most world cultures.

Foreword

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The Gospel of Giving according to Jon holdsthat every individual—whether financially stretchedor of means, but especially the rich—is duty-boundto return a portion of his or her blessings.

Jon Huntsman is a different breed. He believesbusiness is a creative endeavor, similar to a theaterproduction, wherein integrity must be the centralcharacter. Notwithstanding what you hear on thenightly news or read in newspapers, decent, ethicalbehavior is not a moral heirloom of the past. Hebelieves in being honest, fair, and gracious—evenwhen it costs him several million dollars.

This book isn’t simply a marketplace catechismfor moral behavior. In every chapter, there arenuggets of good management techniques for thosewho run companies or organizations, solid instruc-tions for those in mid-management, and a biggerpicture for employees and memberships. With anMBA from the University of Southern California,Jon is not only an entrepreneur extraordinaire butalso an experienced CEO who has seen it all.

For the past 35 years, his business has gonefrom scratch to annual revenues of $12 billion. It

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wasn’t all smooth sailing. He was on the verge ofbankruptcy twice, but his reputation for tough-but-fair negotiations, a gracious and sensitive demeanor,an entrepreneurial sense, and a remarkable philan-thropic commitment give him a unique perspectivefrom which to offer these rules of the road.

Jon Huntsman is living proof you can do well bydoing right. Leo Durocher was quite wrong whenhe said, “Nice guys finish last.” Not only can nicepeople finish first, they finish better. Jon has littlepatience for situational ethics in the marketplace orlife. He paints proper behavior in bold, black-and-white strokes. He believes in the adage that if youhave one clock, everyone knows what time it is. Ifthere are two, no one knows the time.

In 2002, I named him the Humanitarian of theYear because of his generosity to others. (BusinessWeek ranks him among America’s top philanthro-pists.) He even surprised me with a large, unexpect-ed contribution to the Larry King CardiacFoundation to help those who suffer from heart disease. My spouse, Shawn, and I count ourselvesfortunate to have been friends of the Huntsman

Foreword

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family for many years. I enthusiastically introduceJon and recommend his take on life to you.

You’ll get into Winners Never Cheat.

—Larry King

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1

IF THE GAME RUNS SOMETIMES AGAINST

US AT HOME, WE MUST HAVE PATIENCE

TILL LUCK TURNS, AND THEN WE SHALL

HAVE AN OPPORTUNITY OF WINNING

BACK THE PRINCIPLES WE HAVE LOST,FOR THIS IS A GAME WHERE PRINCIPLES

ARE AT STAKE.—THOMAS JEFFERSON

COMMERCE WITHOUT MORALITY.—THE FOURTH OF

GANDHI’S SEVEN SINS

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Growing up poor in rural Idaho, I was taught toplay by the rules. Be tough, be competitive, give thegame all you have—but do it fairly. They were sim-ple values that formed a basis for how families,neighborhoods, and communities behaved. My twobrothers and I had something in common with thekids on the upscale side of the tracks: a value systemlearned in homes, sandboxes, playgrounds, class-rooms, Sunday schools, and athletic fields.

Those values have not lost their legitimacy sim-ply because I am now part of the business world,yet they are missing in segments of today’s market-place. Wall Street overdoses on greed. Corporatelawyers make fortunes by manipulating contracts

CHAPTER ONE

LESSONS FROM THE SANDBOXEverything we need for today’s marketplace

we learned as kids.

3

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and finding ways out of signed deals. Many CEOsenjoy princely lifestyles even as stakeholders losetheir jobs, pensions, benefits, investments, and trustin the American way.

Cooked ledgers, look-the-other-way auditors,kickbacks, flimflams of every sort have burrowed theirway in today’s corporate climate. Many outside cor-porate directors bask in perks and fees, concernedonly in keeping Wall Street happy and their fees intact.

In the past 20 years,investor greed has becomeobsessive and a force withwhich CEOs must deal.Public companies arepushed for higher andhigher quarterly perform-ances lest shareholdersrebel. Less-than-honestfinancial reports aretempting when the marketpenalizes flat performanc-es and candid accounting.Wall Street consistentlysignals that it is comfort-able with the lucrative lie.

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4

Less-than-honest

financial reports are

tempting when the

market penalizes

flat performances

and candid

accounting. Wall

Street consistently

signals that it is

comfortable with

the lucrative lie.

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Although I focus much of my advice on busi-ness-oriented activities, the world I know best,these principles are equally applicable to profession-als of all stripes and at all levels, not to mention par-ents, students, and people of goodwill everywhere.

In the 2004 U.S. presidential election, moralityissues influenced more votes than any other factor,but a Zogby International poll revealed that the sin-gle biggest moral issue in voters’ minds was notabortion or same-sex marriage. Greed/materialismfar and away was cited as the most urgent moralproblem facing America today. (A close second waspoverty/economic justice.)

In nearly a half century of engaging in some sortof business enterprise, I have seen it all. I keep ask-ing myself, perhaps naively so, why lying, cheating,misrepresentation, and weaseling on deals haveingrained themselves so deeply in society? Could itbe that material success is now viewed to be morevirtuous than how one obtains that success?

One might even be tempted to believe that thenear-sacred American Dream is unobtainable with-out resorting to moral mischief and malfeasance.Nonsense. Cutting ethical corners is the antithesisof the American Dream. Each dreamer is provided

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with an opportunity to participate on a playing fieldmade level by fairness, honor, and integrity.

In spite of its selectivity and flaws, the AmericanDream remains a uniquely powerful and definingforce. The allure stands strong and steady, but neverso feverish as in pursuit of material gain. Achievingyour dream requires sweat, courage, commitment,talent, integrity, vision, faith, and a few breaks.

The ability to start a business from scratch, theopportunity to lead that company to greatness, theentrepreneurial freedom to bet the farm on a roll ofthe marketplace dice, the chance to rise from clerkto CEO are the feedstock of America’s economicgreatness.

The dot-com boom ofthe 1990s, although ulti-mately falling victim tohyperventilation, is proofthat classrooms, garages,and basement workshops,crammed with doodlingsand daydreams, are thepetri dishes of the entrepre-neurial dream. In manyways, it has never been

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6

In many ways, it

has never been

easier to make

money—or to

ignore traditional

moral values in

doing so.

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easier to make money—or to ignore traditionalmoral values in doing so.

Throughout this nation’s history, a spontaneousand unfettered marketplace has produced thunder-ing examples of virtue and vice—not surprising inthat very human heroes and villains populate thebusiness landscape. Yet, a new void in values hasproduced a level of deception, betrayal, and inde-cency so brazen as to be breathtaking.

Many of today’s executives and employees—Iwould like to think the majority—are not engaged inimproper behavior. Most of the people I have dealtwith in four decades of globetrotting are men andwomen of integrity and decency, dedicated individ-uals who look askance at the shady conduct of theminority.

I have known enough business executives,though, who, through greed, arrogance, anunhealthy devotion to Wall Street, or a pervertedinterpretation of capitalism, have chosen the darkside. Their numbers seem to be growing.

The rationale that everyone fudges, or that youhave to cheat to stay competitive is a powerful lure,to be sure. The path to perdition is enticing, slippery,

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and all downhill. Moralbankruptcy is the inevit-able conclusion.

What’s needed is abooster shot of common-ly held moral principlesfrom the playgrounds ofour youth. We all knowthe drill: Be fair, don’tcheat, play nicely, shareand share alike, tell thetruth. Although thesechildhood prescriptionsmay appear to have beenforgotten in the fog of

competition, I believe it is more a matter of valuesbeing expediently ignored. Whatever the case, it istime for us to get into ethical shape with a full-scalebehavioral workout.

Financial ends never justify unethical means.Success comes to those who possess skill, courage,integrity, decency, and generosity. Men and women who maintain their universally shared val-ues tend to achieve their goals, know happiness inhome and work, and find greater purpose in their

Winners Never Cheat

8

The rationale that

everyone fudges, or

that you have to

cheat to stay

competitive is a

powerful lure, to

be sure. The path

to perdition is

enticing, slippery,

and all downhill.

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lives than simply accumu-lating wealth.

Nice guys really canand do finish first in life.

I worked as White House staff secretary and aspecial assistant to the president during the firstterm of the Nixon administration. I was the funnelthrough which passed documents going to and fromthe president’s desk. I also was part of H. R.Haldeman’s “super staff.” As a member of thatteam, Haldeman expected me to be unquestioning.It annoyed him that I was not. He proffered blindloyalty to Nixon and demanded the same from hisstaff. I saw how power was abused, and I didn’t buyin. One never has to.

I was asked by Haldeman on one occasion to dosomething “to help” the president. We were there toserve the president, after all. It seems a certain self-righteous congressman was questioning one ofNixon’s nominations for agency head. There wassome evidence the nominee had employed undocu-mented workers in her California business.

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9

Nice guys really

can and do finish

first in life.

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Haldeman asked me to check out a factory pre-viously owned by this congressman to see whetherthe report was true. The facility happened to belocated close to my own manufacturing plant inFullerton, California. Haldeman wanted me to placesome of our Latino employees on an undercoveroperation at the plant in question. The informationwould be used, of course, to embarrass the politicaladversary.

An amoral atmosphere had penetrated theWhite House. Meetings with Haldeman were littlemore than desperate attempts by underlings to benoticed. We were all under the gun to produce solu-tions. Too many were willing to do just about any-thing for Haldeman’s nod of approval. That was thepressure that had me picking up the phone to callmy plant manager.

There are times when we react too quickly tocatch the rightness and wrongness of somethingimmediately. We don’t think it through. This wasone of those times. It took about 15 minutes for myinner moral compass to make itself noticed, to bringme to the point that I recognized this wasn’t theright thing to do. Values that had accompanied mesince childhood kicked in.

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Halfway through my conversation, I paused.“Wait a minute, Jim,” I said deliberately to the gen-eral manager of Huntsman Container, “let’s not dothis. I don’t want to play this game. Forget I called.”

I instinctively knew it was wrong, but it took afew minutes for the notion to percolate. I informedHaldeman that I would not have my employees spyor do anything like it. To the second most powerfulman in America, I was saying no. He didn’t appreci-ate responses like that. He viewed them as signs ofdisloyalty. I might as well have been saying farewell.

So be it, and I did leave within six months ofthat incident. My streaks of independence, it turnedout, were an exercise in good judgment. I was aboutthe only West Wing staff member not eventuallyhauled before the congressional Watergate commit-tee or a grand jury.

Gray is not a substitute for black and white. Youdon’t bump into people without saying you’re sorry.When you shake hands, it’s supposed to meansomething. If someone is in trouble, you reach out.

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Values aren’t to be conveniently molded to fit par-ticular situations. They are indelibly etched in ourvery beings as natural impulses that never go staleor find themselves out of style.

Some will scoff that this view is an oversimplifi-cation in a complex, competitive world. It’s simple,all right, but that’s the point! It’s little more thanwhat we learned as kids, what we accepted as cor-rect behavior before today’s pressures temptedsome to jettison those values in favor of gettingahead or enhancing bottom lines.

Although the values of our youth, at least tosome degree, usually are faith-based, they also areencompassed in natural law. Nearly everyone onthe planet, for instance, shares a belief in basichuman goodness.

Human beings inherently prize honesty overdeceit, even in the remotest corners of the globe. Inthe extreme northeast of India lies the semi-primitive state of Arunachal Pradesh. Few of useven know it exists. Indeed, this area is nearly for-gotten by New Delhi. More than 100 tribes havetheir own cultures, languages, and animistic

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religions. Yet, they share several characteristics,including making honesty an absolute value.

How ironic, not to mention shameful, that themost educated and industrialized nations seem tohave the most troublesome time with universal values of integrity.

Michael Josephson, who heads the JosephsonInstitute of Ethics in Marina del Rey, California,says one only has to view popular shows such as The Apprentice and Survivor to get the notionthat life’s winners are those who deceive otherswithout getting caught. Nobody seems offended by that. It’s not so much that temptations are any greater today, Josephson notes, it’s that ourdefenses have weakened.

Be that as it may, I maintain we all know when webend or break the rules, when we are approaching aboundary, when we do something untoward.Whatever the expedient rationale or the instant grati-fication that “justified”it, we don’t feel quite right aboutit because we were taught better.

It is this traditional set of behavioral values thatwill lead us not into temptation but to long-term

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success. Forget aboutwho finishes first and who finishes last. Decent,honorable people finishraces—and their lives—ingrand style and withrespect.

The twentieth-centuryexplorer Ernest Shackle-ton, whose legendary, hero-ic exploits in Antarcticainspired half a dozen books,

looked at life as a game to be played fairly and withhonor:

Life to me is the greatest of all games.The danger lies in treating it as a trivialgame, a game to be taken lightly, and agame in which the rules don’t mattermuch. The rules matter a great deal. Thegame has to be played fairly or it is nogame at all. And even to win the game isnot the chief end. The chief end is to winit honorably and splendidly.

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14

Forget about who

finishes first and

who finishes last.

Decent, honorable

people finish races—

and their lives—in

grand style and

with respect.

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The principles we learned as children were simple and fair. They remain simple and fair. Withmoral compasses programmed in the sandboxes of long ago, we can navigate career courses withvalues that guarantee successful lives, a path that isgood for one’s mental and moral well-being, not to mention long-term material success.

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17

WHEN YOUNG MEN OR WOMEN ARE

BEGINNING LIFE, THE MOST IMPORTANT

PERIOD, IT IS OFTEN SAID, IS THAT IN

WHICH THEIR HABITS ARE FORMED. THAT

IS A VERY IMPORTANT PERIOD. BUT THE

PERIOD IN WHICH THE IDEALS OF THE

YOUNG ARE FORMED AND ADOPTED IS

MORE IMPORTANT STILL. FOR THE IDEAL

WITH WHICH YOU GO FORWARD TO

MEASURE THINGS DETERMINES THE

NATURE, SO FAR AS YOU ARE CONCERNED,OF EVERYTHING YOU MEET.—HENRY WARD BEECHER

IT IS NOT OUR AFFLUENCE, OR OUR

PLUMBING, OR OUR CLOGGED FREEWAYS

THAT GRIP THE IMAGINATION OF OTHERS.RATHER, IT IS THE VALUES UPON WHICH

OUR SYSTEM IS BUILT.—SEN. J. WILLIAM FULBRIGHT