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Winter 2013 End-of-Course Assessments Training Materials for School Assessment Coordinators U.S. History Biology 1 Algebra 1 Geometry 1

Winter 2013 End-of-Course Assessments Training Materials for School Assessment Coordinators

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Winter 2013 End-of-Course Assessments Training Materials for School Assessment Coordinators. U.S. History Biology 1 Algebra 1 Geometry. Test Administration Manual. One manual ( 2013–2014 EOC Manual) is provided for the Winter 2013, Spring 2014, and Summer 2014 administrations. - PowerPoint PPT Presentation

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Page 1: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Winter 2013End-of-Course Assessments

Training Materialsfor School Assessment

CoordinatorsU.S. HistoryBiology 1 Algebra 1 Geometry 1

Page 2: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test Administration Manual

2

One manual (2013–2014 EOC Manual) is provided for the Winter 2013, Spring 2014, and Summer 2014 administrations. Scripts and instructions for administering computer-based tests (CBT) ONLY are included in this manual. Scripts and instructions for administering computer-based and paper-based accommodations are located at www.FLAsessments.com/EOC.

Page 3: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

CBT Test Administrator Quick Reference Guide• The CBT Test

Administrator Quick Reference Guide (formerly Appendix D of the manual) has been removed from the manual and is available at www.FLAssessments.com/AdditionalResources.

• This guide lists possible error messages students may encounter, explanations for each message, and troubleshooting solutions.

3

Page 4: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test AdministrationSchedule• The Winter 2013 EOC testing schedule* is

December 2-20, 2013.– US History– Biology 1– Algebra 1 – Geometry

*For CBT, subjects must be tested in this order. Testing for one subject must be completed in a school before testing for another subject may begin. − Paper-based accommodations for all subjects must be administered

during the first four days of the testing window to meet the accelerated return deadline to ensure timely reporting of results.

Note: No testing on December 12; Secondary Early Release Day.All testing must begin on Day 1 (December 2) and must completed within the least number of days possible.

4

EOC Manual 2

Page 5: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test AdministrationScheduleTesting Duration• Each EOC assessment will be administered in one 160-

minute session with a scheduled 10-minute break after 80 minutes. Individual restroom breaks are permitted as needed.

• Students may not be dismissed during the first 80 minutes. At the beginning of the break, any students who have completed testing may be dismissed.

• After the 10-minute break, students may be dismissed from the testing room as they complete testing.

• No special incentives should be given to students to encourage them to finish early.

• Any student who has not completed the test by the end of the allotted time may continue working; however, testing must be completed within one school day.5EOC Manual 3

Page 6: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

What’s New2013–2014 Technology Coordinator Guide – Version 2.0• Updated TestNav ePAT installation

instructions• Added information regarding

TestNav installation on Windows 8 workstations

• Added information regarding the anticipated release of new TestHear software that will be compatible with Windows 8

• Technology coordinators must familiarize themselves with all information in this guide prior to test administration.

• The guide is available at www.FLAssessments.com/AdditionalResources

6

Page 7: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

What’s NewNew TestNav ePAT Launcher and ePATs• Schools MUST uninstall the previous TestNav ePAT

Launcher (version 2.14) and TestNav ePAT content from any computer that it is currently installed on before downloading and installing the new Launcher and ePATs. 

• Once the uninstall process is complete, install the new version 2.17 ePAT Launcher on any computer that will run ePATs. 

• Note: The installation process has changed with the release of the new version of the ePAT Launcher.

• Detailed instructions on how to install the new ePAT Launcher have also been posted to the ePAT tab on the PearsonAccess home page (www.PearsonAccess.com/fl).  

7

Page 8: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

What’s NewAccommodated Scripts and Instructions• The test administration manual no longer

includes scripts and instructions for administering paper-based accommodations (regular print, large print, braille) or TestHear accommodated computer-based test forms.

• Scripts and instructions for administering these accommodations are located at www.FLAssessments.com/EOC.

• It is important that school personnel who will administer paper-based and computer-based accommodations familiarize themselves with the appropriate scripts and instructions before testing. 8

EOC Manual iv, 1, 97.

Page 9: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

What’s NewStudents’ Retake Status• Schools will no longer need to provide students’ retake

status when entering a student through the New Student wizard.

• Pearson will track the retake status for students using EOC history files.

• If a student has a previous score or test attempt on file for the subject test he or she takes, that student will be flagged as a retake student.

Updates to Student Profiles • Incorrect student profiles in PearsonAccess that were created

via the New Student Wizard may be updated before or after the student tests.

• Contact the Office of Student Assessment & Educational Testing at 305-995-7520 to submit a request for the correction.

• All change requests must be submitted by 10 am on the last day of the test administration window.

9EOC Manual 124-125

Page 10: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be TestedAlgebra 1The following students will take the Algebra 1 EOC Assessment:• All students enrolled in and will be completing

one of the following courses in the Winter:– Algebra 1 – 1200310– Algebra 1 Honors – 1200320– Algebra 1-B – 1200380– Pre-AICE Mathematics 1 – 1209810– IB Middle Years Program/Algebra 1 Honors – 1200390

Note: Students enrolled at your school taking an annual course will be tested in the spring. 10

EOC Manual 3

Page 11: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be TestedAlgebra 1 (cont.)Students are also eligible to participate if they:• Failed the test• Have scores invalidated/no score • Are taking virtual course and are at 80% or

more complete and recent completers• Are enrolled in the Adult program and are

at 80% or more complete and recent completers

• Want to take the assessment to earn course credit (Credit Acceleration Program)

• Are new to the district (private school, out of state/country)

11

EOC Manual 3

Page 12: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be Tested

Biology 1The following students will take the Biology 1 EOC Assessment:• All students enrolled in and completing one of the

following courses in the Winter:

12

– Biology 1 – 2000310– Biology 1 Honors – 2000320– Pre-AICE Biology – 2000322– Biology Technology –

2000430– Biology 1 PreIB – 2000800– IB Middle Years Program

Biology Honors – 2000850

– Integrated Science 3 – 2002440

– Integrated Science 3 Honors – 2002450

– AP Biology – 2000340 (if taken to satisfy the high school Biology 1 graduation requirement)

EOC Manual 4

Note: Students enrolled at your school taking an annual course will be tested in the spring.

Page 13: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be Tested

Biology 1 (cont.)Students are also eligible to participate if they:• Have scores invalidated/no score • Are taking virtual course and are at 80% or more

complete and recent completers• Are enrolled in the Adult program and are at 80%

or more complete and recent completers• Want to take the assessment to earn course credit

(Credit Acceleration Program) Note: Students that have failed the Biology 1 EOC test may participate if they want to pass it to be eligible for a scholar designation. 13

EOC Manual 4

Page 14: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be TestedGeometryThe following students will take the Geometry EOC Assessment:• All students enrolled in and completing one of the

following courses in the Winter:– Geometry – 1206310– Geometry Honors – 1206320– IB Middle Years Program Geometry Honors –

1206810– Pre-AICE Mathematics 2 – 1209820

Note: Students enrolled at your school taking an annual course will be tested in the spring. 14

EOC Manual 4

Page 15: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be Tested

Geometry (cont.)Students are also eligible to participate if they:• Have scores invalidated/no score • Are taking virtual course and are at 80% or

more complete and recent completers• Are enrolled in the Adult program and are

at 80% or more complete and recent completers

• Want to take the assessment to earn course credit (Credit Acceleration Program)

15

EOC Manual 4

Page 16: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be TestedU.S. HistoryThe following students will take the U.S. History EOC Assessment:• All students enrolled in and completing one of

the following courses in the Winter:– United States History – 2100310– United States History Honors – 2100320

Note: Students enrolled at your school taking an annual course will be tested in the spring.

16

EOC Manual 4

Page 17: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be TestedU.S. History (cont.)Students are also eligible to participate if they:• Have scores invalidated/no score • Are taking virtual course and are at 80% or

more complete and recent completers• Are enrolled in the Adult program and are

at 80% or more complete and recent completers

• Want to take the assessment to earn course credit (Credit Acceleration Program)

Note: Students that have failed the US History EOC test may participate if they want to pass it to be eligible for a scholar designation.

17

EOC Manual 4

Page 18: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be Tested

Special Program Students• Miami-Dade Online (M-DOA) • Home Education • Florida Virtual School Full-time (K-8 and High

School)

English Language Learners (ELLs)All ELLs who complete the applicable courses are expected to participate in EOC assessments no matter how long these students have been receiving services or have been enrolled in a U.S. school.

18EOC Manual 5-7; 132; 141; Training Packet

Page 19: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students to be Tested

Students with Disabilities• Students with disabilities participate in the statewide

assessment program by taking one of the following: M EOC assessment without accommodations,M EOC assessment with accommodations, orM Florida Alternate Assessment.

• All determinations regarding participation in the statewide assessment program must be documented in the student’s IEP or Section 504 plan.

• See Appendix A of the manual for information regarding accommodations.

19

EOC Manual 7; Appendix A

Page 20: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students with DisabilitiesAccommodations• Administration Accommodations

−Flexible presentation−Flexible responding−Flexible setting−Flexible scheduling−Assistive Devices and Tools

• Paper-based Accommodations−Regular print−Braille− Large print (New as Unique Accommodation for

CBT)20

EOC Manual 7; Appendix A

Page 21: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Students with Disabilities Accommodated Test Forms

Test Hear: Assigning an Accommodated Form Click “Specify” or “Override” on the Session Details screen to assign a specific form.

21

Form Name in PearsonAccess

Accommodations Offered

Lrg Prt Large PrintZoom ZoomCon Color ContrastScr Rdr Screen ReaderLrg Prt+ Con Large Print and Color ContrastLrg Prt+Scr Rdr Large Print and Screen ReaderLrg Prt+ Con+Scr Rdr Large Print, Color Contrast, and Screen ReaderZoom+ Con Zoom and Color ContrastZoom+Scr Rdr Zoom and Screen ReaderZoom+Col Con +Scr Rdr Zoom, Color Contrast, and Screen ReaderCon+Scr Rdr Color Contrast and Screen ReaderAssistive Devices Assistive Devices

EOC Manual 35; 113-114

Page 22: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

English Language Learners Accommodations • ESOL Levels 1-4 Only

– Students who are currently receiving services in a program operated in accordance with an approved district LEP plan: Flexible Setting Flexible Scheduling Additional Time Assistance In Heritage Language Approved Dictionary

22EOC Manual Appendix A, 167

Page 23: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

SWD and ELLRecording Accommodations

• Student accommodations can now be recorded in the Test Session Details screen in “Manage Test Sessions” by clicking on a student’s name. – Click the Edit button.

• Select the accommodations used by the student in the drop-down menus.

• Click the Save button. • Click “Go back to Session

Detail” to record accommodations for additional students 23

EOC Manual 129-131

Page 24: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

File Download Manager (FDM)

24

The following briefings provide pertinent information regarding the EOC:

• Briefing ID # 14070: Procedures to Record Courses in the Transcript Review and Course Evaluation (TRACE) System

• Briefing ID #: 12664: Modification of End of Course (EOC) screen in ISIS

• Briefing ID #: 11986: New ISIS/TRACE End Of Course Processes

• Briefing ID #: 11579: End of Course Guidelines as of March 1, 2012

Page 25: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test SecurityPer Test Security Statute, s. 1008.24, F.S., and Florida State Board Rule, 6A-10.042, FAC, inappropriate actions by school or district personnel can result in student or classroom invalidations, loss of teaching certification, and/or involvement of law enforcement.Examples of prohibited activities include the following:• Reading or viewing the passages or test items before, during,

or after testing• Revealing the passages or test items• Copying the passages or test items• Explaining or reading passages or test items for students• Changing or otherwise interfering with student responses to

test items• Copying or reading student responses• Causing achievement of schools to be inaccurately measured

or reported25

EOC Manual 19-20; Appendix C & D

Page 26: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

State and District Requirements• Standards, Guidelines,

and Procedures for Test Administration and Test Security available at http://oada.dadeschools.net/TestChairInfo/InfoForTestChair.asp – Adopted by School Board– General Guidelines

• Florida Test Security Statute and Rule

• School Procedural Checklist (FM-6927)

• District Monitors 26EOC Manual 19-25; Appendix C & D; Training Packet

Page 27: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test Irregularities/Missing Materials• Test administrators should report any test irregularities

(e.g., disruptive students, loss of Internet connectivity) and possible security breaches to the school assessment coordinator immediately.

• Schools must investigate ANY report of missing materials and report missing secure materials (e.g., Student Authorization Ticket, used work folder, Session Roster) to Student Assessment & Educational Testing immediately at 305-995-7520.

• If a test irregularity or security breach is identified, the school assessment coordinator must contact Student Assessment & Educational Testing to discuss possible test invalidations. 27

EOC Manual 20

Page 28: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test Irregularities/Security Breaches• For test irregularities requiring further investigation by

the district and for security breaches, a written report must be submitted within 7 working days after the irregularity or security breach was identified. The report must include: – The nature of the situation– The time and place of the occurrence– The names of the people involved– A description of the communication between the district

assessment coordinator’s office and school personnel– How the incident was resolved– What steps are being taken to avoid future test irregularities

or security breaches• Schools should submit completed reports to the Office of

Student Assessment & Educational to be forwarded to the FDOE.

28

EOC Manual 20

Page 29: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

29

Electronic Devices• School personnel must ensure that students do not

have access to their cell phones or other electronic devices at any time during testing, including breaks (restroom breaks, etc.), even if they do not use them.− “Possession” is defined as “within arm’s reach,” even if

the electronic device is not visible.− Students should not have cell phones in their pockets,

clipped to their belts, at their desks, or anywhere they can be easily accessed during testing or breaks.

• If a student is found to be in possession of ANY electronic devices during testing or during a break, his or her test must be invalidated.

• Students and parents/guardians must be made aware of this policy prior to testing.

EOC Manual vi, 26, 33, Appendix D

Page 30: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Testing Rules Acknowledgment• All EOC assessments include a Testing Rules

Acknowledgment that reads, “I understand the testing rules that were just read to me. If I do not follow these rules, my test score may be invalidated.”

• The last portion of the testing rules read to students now reads, “After the test, you may not discuss the test items with anyone. This includes any type of electronic communication, such as texting, emailing, or posting to blogs or websites like Facebook or Twitter. If you are found sharing information about test items, even without the intent to cheat, your test will be invalidated.”

• Students and their parents/guardians should be made aware of the testing rules prior to testing. 30

EOC Manual 34, 36

Page 31: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Caveon Forensic Analyses

• Caveon will analyze data to identify highly unusual test results for two primary groups: – Students with extremely similar test

responses; and – Schools with improbable levels of

similarity, gains and/or erasures.• Only the most extreme results are

flagged and withheld– One in a trillion chance of the pattern occurring

by chance 31

Page 32: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

PreID File and Test Sessions• PreID file is based on student information as of October

11− New students or changes to student demographics after

October 15 will not be included in PearsonAccess. • All students testing on the computer that were captured

in the PreID file will be in a class called FL CLASS• Test sessions were automatically created via the PreID

upload. Test sessions are named:– ALG-ALGEBRA – BIO-BIOLOGY – GEO-GEOMETRY – HIS-HISTORY

• PreID information may be verified in PearsonAccess on or after October 28. 32

EOC Manual 100-113 and Training Packet

Page 33: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Verify Student Information & Create Test Sessions • Print the Session Roster for each test session

(Algebra 1, Biology 1, etc.) as applicable• Compare against school generated list to verify:

– Student eligibility, and– Student Name and Florida ID number for accuracy

• Place verified students in new test sessions or keep them in the original sessions.

• Add new students using the “Create New Student wizard” and place them in test sessions.− Note: Management of student information in

PearsonAccess can begin on or after October 28.• Maintain a list of test sessions to cache test content

for all sessions.– Test sessions can be cached beginning on November

25.33

EOC Manual 100-113 and Training Packet

Page 34: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

BEFORE TESTING

34EOC Manual 28-34; 94-118

Page 35: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Communicate Testing PoliciesStudents and Parents/Guardians• Electronic Devices Policy—If students are found with ANY

electronic devices, including, but not limited to, cell phones and smartphones, during testing OR during breaks, their tests will be invalidated. The best practice would be for students to leave devices at home or in their lockers on testing days.

• Leaving Campus—If students leave campus before completing the test (for lunch, an appointment, or illness, etc.), they WILL NOT be allowed to complete the test. Students and parents/guardians should be made aware of this policy. If a student does not feel well on the day of testing, it may be best for the student to wait and be tested on a make-up day. Please make sure parents/guardians are aware of the test administration schedule and understand that appointments should not be scheduled on testing days.

35EOC Manual v, vi, 26, 33, and Appendix D

Page 36: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Communicate Testing Policies,(cont.)

Students and Parents/Guardians • Testing Rules Acknowledgment—Prior to testing, students will be

asked to affirm a Testing Rules Acknowledgment that reads: “I understand the testing rules that were just read to me. If I do not follow these rules, my test score may be invalidated.” Students taking computer-based EOC assessments show that they have read the statement by clicking a box (TestNav) or circle (TestHear); in paper-based EOC assessments, a signature line appears below the statement.

• Discussing Test Content after Testing—The last portion of the testing rules read to students before they sign/check the acknowledgment reads, “After the test, you may not discuss the test items with anyone. This includes any type of electronic communication, such as texting, emailing, or posting to blogs or websites like Facebook or Twitter. If you are found sharing information about test items, even without the intent to cheat, your test will be invalidated.” Please make sure that students understand this policy prior to testing, and remind them that “discussing” the items includes any kind of electronic communications, such as texting, emailing, or posting to blogs or social media websites (Facebook, Twitter, etc.). 36EOC Manual 34

Page 37: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Receive and Prepare Test Materials• You will receive the following materials, as

appropriate for your school:– School Boxes (test materials—contents listed on

page 94 of the 2013–2014 EOC Manual)– Special Document Boxes

• If your school is providing hardcopy CBT Worksheets, reference sheets, or periodic tables, make a sufficient number of copies for all students taking the assessments. Each copy must be carefully checked against the original.

• Save the original boxes for returning TO BE SCORED special document materials.

• If you need additional materials or if you have questions, contact the Test Distribution Center at 305-995-3743.

37

EOC Manual 32-33 & 137-142

Page 38: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Maintain Security• Inventory the contents of your boxes within 24 hours of

receipt and report missing materials immediately.• Report materials discrepancies immediately to Student

Assessment Office at 305-995-7520.• Keep materials secure at all times.• Maintain the Test Materials Chain of Custody Form at all

times.• No more than three people should have access to the locked

storage area.• Do not open shrink-wrapped materials or begin preparing

materials (applying student labels) more than three days prior to testing.

• Under no circumstances are students permitted to assist in preparing secure materials before testing or in organizing and returning materials after testing. 38

EOC Manual 94, Appendix D, and Training Packet

Page 39: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Arrange Practice Test Sessions • Schedule and arrange practice tests (ePATs) as

described in the 2013–2014 EOC Manual. • Before a student can participate in a computer-

based administration, the student must complete the correct ePAT(s) to learn how to use the computer-based system. Students who previously participated in an ePAT for the subject test they are scheduled to take are NOT required to participate in an ePAT session for this administration.

• To access instructions for downloading and installing the ePAT Launcher, practice test content, and scripts for administering the ePATs, go to www.FLAssessments.com/ePATs.

39

EOC Manual 99

Page 40: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Arrange Practice Test Sessions, cont.

• Students who require accommodated CBT forms (e.g., large print, color contrast, zoom, screen reader, assistive devices) must complete a practice test for the specific accommodated form or form combination they will use during testing.

• Accommodated practice forms (TestHear ePATs) and scripts are available at www.FLAssessments.com/ePATs.

40

EOC Manual 99

Page 41: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Prepare the Room for Testing• Make sure that each room is free of

distractions and has– Comfortable seating– Good lighting– Sufficient workspace– Adequate ventilation

• Make sure that:– students are not facing each other

when seated at tables– there is at least three feet between

students– students cannot view others’

computer screens (visual barriers are installed)

• Remove or cover all visual aids on student desks or displayed in the room, such as posters showing mathematical and scientific concepts.

41

EOC Manual 29

Page 42: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

CBT Preparations• Please ensure that:

− TestNav has been properly installed and tested before the first day of testing.

− Proctor Caching computers have been set up properly.• Each testing computer is configured to refer to a Proctor

Caching computer in order to obtain test content.− Test content has been cached for all scheduled test sessions. − Each computer station is equipped with a keyboard and

mouse (or other pointing device).− Monitors are correctly displaying test items with shading.− Instant messaging, email notification, screen savers, power

savers, and remote desktop are disabled.− Anti-virus, auto-scan and/or auto-update, system restore

utilities, Windows Security Firewall, web content filtering, or other software that may impact CPU speed or scan/block information transferred between the workstation and the servers is disabled or delayed. 42EOC Manual 8

Page 43: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

CBT Preparations, cont.

• Please ensure that:− Test administrators are familiar with how to access

TestNav and TestHear software from student workstations and how to access the student comment forms.

− Proctor Caching computer and Proctor Caching software are turned on and remain running each day of testing.

− Any monitoring software that would allow test content on student workstations to be viewed on another computer during testing MUST be turned off.

− CBT Test Administrator Quick Reference Guide is used to help diagnose technical issues during testing.

− Students and teachers not testing refrain from using any streaming media or other high-bandwidth applications while students are testing.

43EOC Manual 8

Page 44: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Test Materials Needed (as applicable):• Test Administration Manual• Scripts and Instructions for administering CBT/PBT

accommodations• Session Roster or Administration Record/Security

Checklist• Seating Chart• Student Authorization Tickets• Test Group Code• Security Log• Work Folders• CBT Worksheets• Calculators• Reference Sheets or Periodic Tables• Test and Answer Books (accommodations)

44EOC Manual 32-33

Page 45: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

2013–2014 EOC Manual• You will need the 2013–2014 End-of-Course Assessments

Test Administration Manual to read the test administration script(s) to students.

• When testing students with accommodations, you may need to modify the scripts. Review the scripts BEFORE testing begins to determine the necessary modifications.

• NEW! The scripts and instructions for the administration of accommodated computer-based test forms (large print, color contrast, screen reader, zoom, assistive devices) and paper-based accommodations are located at www.FLAssessments.com/EOC.

45

EOC Manual 35

Page 46: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Training – Test Administratorsand Proctors• Read the Florida Test Security Statute and

the State Board of Education Test Security Rule (Appendix B) in the test administration manual.

• Ensure that test administrators sign the Florida EOC Test Administration and Security Agreement and Test Administrator Prohibited Activities Agreement.

• Train your test administrators and proctors, including non-school-based instructors (e.g., itinerant teachers).

• Test administrators must be certified educators.

• Test administrators must NOT administer the EOC assessments to their relatives or friends.

• If any students who require accommodations are testing at your school, discuss with test administrators how accommodations will be provided (Appendix A).

46

Page 47: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Training – Test Administratorsand Proctors, cont.

Supervise Test Administration While students are working, ensure that students: • Have cleared the area around their workstations of all materials

except for Student Authorization Tickets, pens or pencils, and, as applicable, calculators, work folders, worksheets, reference sheets, and periodic tables.

• Check the Testing Rules Acknowledgment box and enter the correct test group code.

• Do not have electronic devices (except for approved calculators) of any kind during testing, even if they do not use them.

• Do not talk to other students or make any disturbance.• Are working independently.• Are working in the correct test. 47

EOC Manual 35-38

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Training – Test Administratorsand Proctors, cont.

Supervise Test Administration • It is not appropriate to use cell or classroom phones, grade

papers, or work on the computer during testing.• While you may encourage students to continue working, you

may not talk with them about test items or help them with their answers.

• If a student’s computer is disconnected from the test, contact the school assessment coordinator or technology coordinator to help diagnose any technical issues. The student will need to be resumed in PearsonAccess before logging back in.

• If a student has continual difficulty logging in or gets kicked out of the test more than once, do not have the student continue attempting to log in until the issue is diagnosed and resolved.

• If students finish the test in the first 80 minutes before the 10-minute break, you may encourage them to go back and check their work.

48

EOC Manual 35-38

Page 49: Winter 2013 End-of-Course Assessments Training  Materials for  School  Assessment  Coordinators

Training – Preparing for CBT

• Ensure that all software applications, including Internet browsers, are closed on all student workstations.

• Start TestNav, type in the correct URL, and open each student workstation to the student login screen, but do not log in for students.

• Display the student comment form URL (www.FLAssessments.com/EOCStudentCommentForm) on the day of testing, or create shortcuts on student workstations to ensure each student is able to complete the form after testing.

• Ensure that the test administrator has a way to contact the technology coordinator or school coordinator during testing without leaving the room unattended.

49EOC Manual 35-38

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Proctors

50

When testing a large group of students, proctors must be assigned to the room. Refer to the table below for the required number of proctors.

*FDOE strongly encourages the use of proctors in all testing rooms, even those with 25 or fewer students.

Note: Students cannot serve as proctors or volunteers.

1-25 students Test Administrator*26-50 students Test Administrator and 1

Proctor51-75 students Test Administrator and 2

Proctors

EOC Manual 21

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Session Roster

• School assessment coordinators will provide a Session Roster (CBT only), which includes the following information:

51

− Test Administration− Session Name− Test to be Administered− Test Code (password) − Student Names− Student ID Numbers− Student Birth Dates− Class Information

− Test Form/Form Group Type

− Login IDs− Blank space to record

attendance and accommodations information

• Session Rosters may be used to record required administration information.

EOC Manual 9-10

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Session Roster (cont.)Session Rosters must be handled in a secure manner and returned to the school assessment coordinator immediately after each test session is completed.

52

EOC Manual 9-10, 115-116

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Required Administration Information Record the following required information on your

Session Roster or Administration Record/Security Checklist:• Students assigned to the room• Attendance information• Accommodations provided to students• Accommodations used by students• Test group code• Unique security number of secure documents

assigned to each student (paper-based accommodations only)

• Signatures of test administrator and school assessment coordinator

• Dates and times for when secure materials are received and returned

53EOC Manual 29-30

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Seating Chart• An accurate seating chart must be maintained for each

testing room for each test session. Seating charts should record the following information:− Room name/number− Subject− Student names and their location in the room during testing− Direction students are facing− Date− Starting and stopping times− Test administrator name− Names of proctors (if applicable)− Test group code− Session name in PearsonAccess (CBT)

• If students are moved to a new location or the seating configuration changes during testing, a new seating chart must be created. 54

EOC Manual 30 and Training Packet (see sample provided)

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Student Authorization Tickets• For the test, each student needs a

Login ID and a six-character test code (password), which are printed on the Student Authorization Tickets.

• Students will need a pen or pencil during testing to sign their tickets.

• Provide each student a ticket only AFTER all students have entered the testing room, as instructed in the script, and all tickets must be collected BEFORE students leave the testing room.

• Student Authorization Tickets must be handled in a secure manner and returned to the school assessment coordinator immediately after each day of testing is completed.

55

EOC Manual 8

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Test Group Code• A test group code is a unique four-digit number used

as a security measure to identify a group of students tested together.

• Each testing room must use a different test group code.

• Students will enter the test group code before beginning the test, as indicated in the scripts.

• Your school assessment coordinator will provide you with a test group code.

• If students are absent for a test session, a different unique code must be used for each make-up session.

• The code must be recorded on the required administration information and on each seating chart.

56

EOC Manual 10

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Test Code vs. Test Group Code

Test Code Test Group CodeA six-character code (password) created by PearsonAccess and printed on Student Authorization Tickets and Session Rosters. The Login ID and the test code are required to log in to TestNav and TestHear.

A unique four-digit number created by school assessment coordinators used to identify groups of students tested together. The test group code is entered after the Testing Rules Acknowledgment and before students see the first test item.

57

EOC Manual 29, 9-10

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Security Log

58

A Security Log must be maintained for each testing room.

Anyone who enters a room for the purpose of monitoring a test MUST sign the log for that testing room.

EOC Manual 31, 189, Appendix D

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Work Folders• The Florida Computer-Based Testing Work Folder is a

piece of yellow 11x17 paper folded in half with graph paper printed on the back cover.

• For the Algebra 1, Biology 1, and Geometry EOC assessments, students are provided with work folders to work the problems.

• Work folders must be distributed to students at the beginning of each test session.

• Ensure that students have enough desk space to use their folders.

• Collect all work folders when students finish testing before they leave the testing room, and return folders to the school assessment coordinator.

• Used work folders are secure materials. 59

EOC Manual 33

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CBT Worksheets• If schools choose to provide them,

students taking the computer-based U.S. History Assessment (TestNav or TestHear) may use a CBT Worksheet to make notes rather than using the CBT notepad tool.

• The worksheet is an 8½ x 11 page (located in Appendix D and PearsonAccess) that may be copied and distributed to students at the beginning of a test session.

• Students must have enough desk space to use their worksheets.

• Collect all worksheets when students finish testing before they leave the testing room, and return worksheets to the school assessment coordinator.

• Used worksheets are secure materials.

60EOC Manual 33 and Appendix D

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Four-Function Calculators

61

TestNav TestHear The computer-based TestNav Algebra 1 and Biology 1 EOC Assessments have a built-in four-function calculator.

The TestHear Algebra 1 and Biology 1 EOC Assessments do NOT have a built-in four-function calculator.

Students may use the built-in calculator, or they may use a handheld four-function calculator.

Students who will test using TestHear accommodated forms of the Algebra 1 and Biology 1 EOC Assessments MUST be provided handheld four-function calculators.

Test administrators should provide handheld calculators at the beginning of a test session to all students who request them.

Students with visual impairments may use the approved large key/large display calculators or approved talking calculators supplied by the FDOE.

Adequate supply of approved four-function calculators should be made available.

EOC Manual 11-12, 33

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Scientific Calculators

62

TestNav TestHear

The TestNav Geometry EOC Assessment has a built-in scientific calculator.

The TestHear Geometry EOC Assessment does NOT have a built-in scientific calculator.

Students may use handheld scientific calculators, if the school has chosen to provide them.

Handheld scientific calculators will be provided by FDOE for students taking the Geometry EOC Assessment using TestHear accommodated CBT forms.

Handheld scientific calculators will not be provided by the FDOE for students taking the Geometry EOC Assessment using TestNav.

Students with visual impairments may use large key/large display scientific calculators that are comparable in function to the approved scientific calculators (on page 11 of the 2013–2014 EOC Manual).

The approved talking scientific calculator is the Orion TI-36X or one that is comparable in function to the Orion TI-36X. No other calculators may be used.

EOC Manual 11-12, 33

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Reference Sheets and Periodic Tables• Reference sheets and periodic tables are provided in an online

format only for CBT testers. However, schools may provide hardcopy reference sheets or periodic tables to students.

• Any hardcopy reference sheets or periodic tables must be photocopies of the reference sheet and periodic table in Appendix D of the manual (also available at www.FLAssessments.com/EOC).

• If your school will provide hardcopy reference sheets or periodic tables to students, check each copy before distributing to students and follow the instructions in the administration scripts.

• Reference sheets and periodic tables for students with paper-based accommodations are packaged with test materials, and should be distributed to students as indicated in the administration scripts.

• Once students complete the test session, the test administrator should collect all reference sheets and periodic tables.

• Used reference sheets and periodic tables are secure materials.

63

EOC Manual 33 and Appendix D

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Additional Items• Pens and/or pencils

– Ensure each student has a pen or pencil to sign his or her authorization ticket and make notes or work the problems during testing

– Students taking paper-based tests must use No. 2 pencils

• Clock or watch• Signs (Appendix D)

M Do Not Disturb Sign—display on all entrances

M Electronic Devices Sign—display where it will be visible to all students in the testing room

64

EOC Manual 31 and Appendix D

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DURING TESTING

65EOC Manual 35-38; 119-123

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Supervision of Test Administration• Ensure that test sessions have been started in

PearsonAccess

• Provide test administrators with additional materials, as necessary.

• Monitor each testing room to ensure that test administration and test security policies and procedures are followed, seating charts and Security Logs are properly completed, and required administration information is collected.

• Be available during testing to answer questions from test administrators and to ensure that there are no technical issues.

• Arrange for and supervise make-up administrations.

66

EOC Manual 119

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67

Monitor Session StatusAfter a session begins, you can monitor the real-time status of students. Refer to the following table for a description of each possible status.

EOC Manual 120-121

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68

• Certain circumstances, such as loss of an Internet connection, trigger the “Early Warning System” (EWS) on the interface that students see during testing. The EWS alerts students to possible problems with the transmission of their test data and allows the test administrator to take action to ensure student responses are captured.

Early Warning System

EOC Manual Scripts and 122-123

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AFTER TESTING

69EOC Manual 92-93; 131-144

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Test Invalidation• A test MUST be invalidated if either of the following circumstances

occurs:M A student has an electronic device during testingM A student is cheating during testingM A student is given an accommodation not allowed on EOC assessmentsM A student is given an accommodation not indicated on the student’s IEP,

Section 504 plan, or ELL planM An error occurs in test administration or procedures that could

compromise the validity of test resultsM A student is given unauthorized help during testing

• A test MAY be invalidated if one of the following circumstances occurs:M A student becomes ill and is unable to finishM A student is not allowed the correct amount of timeM A student was not provided an allowable accommodation indicated on

the student’s IEP, Section 504 plan, or ELL planM A disruption occurs during testing (e.g., severe weather)M A student is disruptive during testing

70

EOC Manual 26-27, 128-129

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Marking Tests CompleteStudents should be in “Completed” status after they submit the test. Student tests should only be Marked Complete in one of the following circumstances:• A student had to leave the test (e.g., cheating,

illness) and will not finish the test. (After being marked complete, school personnel will invalidate the test.)

• A student finished the test but exited instead of submitting the test and the test should be scored.

• As otherwise directed by FDOE or Pearson after a technical difficulty or other extenuating circumstance.

71EOC Manual 126-128

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• CBT clean-up activities must be completed by 4:00 pm on December 20, 2013.

• “Delete” all not started sessions and “Stop” all started sessions

• Please remember the following:– Absent students should be removed from the test session (not

marked complete). If absent students have already been marked complete,

nothing else needs to be done.  – Students in “Ready” status must be removed from the session

before it can be stopped. – If students are in “Active,” “Exited,” or “Resumed” status, they

will need to be marked complete. • Update student information, if necessary.• Invalidate tests, if applicable. • Record accommodations for ESE and ELL students, if

applicable.• Ensure that school technology coordinators purge test

content from the Proctor Caching computer(s).

72

School Assessment CoordinatorAfter Testing

EOC Manual 125-131

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Organizing CBT Materials• Verify that all distributed secure materials have been

returned. • Report any missing materials to Student

Assessment & Educational Testing at 305-995-7520 and conduct the necessary investigation.

• Organize materials and return them as instructed in the “Friendly Reminder” (Training Packet).− Copy the seating charts, required administration

information, Session Rosters, Chain of Custody forms, and Security Logs, file the copies, and return the originals in the District Assessment Coordinator ONLY boxes.− Return used and unused CBT work folders and worksheets in the District Assessment Coordinator ONLY Box.− Securely return used reference sheets and used periodic tables in the District Assessment Coordinator ONLY Box. − Inventory and securely store handheld calculators.− Store test administration manuals for use in all EOC administrations during the 2013–2014 school year.− Keep Student Authorization Tickets, signed copies of the Florida EOC Test Administration and Security Agreement and Test Administrator Prohibited Activities Agreement Forms for one calendar school year, and then destroy them.

73EOC Manual 124

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• The following slides relate to the administration of paper-based tests (regular print, large print, or braille), which are available for eligible students who have such accommodations identified in their IEPs or Section 504 plans. Paper-based large print is available as a unique accommodation for eligible students.

• The upper-left corner of the following slides show an image of a pencil and a paper-based test (see below) to indicate that this information pertains to paper-based tests only.

74

Paper-Based Tests (PBT)

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PBT Materials

Materials Needed for Testing• Test Documents

M Algebra 1 EOC Assessment Test and Answer BooksM Biology 1 EOC Assessment Test and Answer BooksM Civics EOC Assessment Test and Answer BooksM Geometry EOC Assessment Test and Answer BooksM U.S. History EOC Assessment Test and Answer Books

• Reference Sheets and Periodic Tables• Calculators (approved four-function and scientific)

75EOC Manual 94

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PBT Chain of Custody Form

• The Test Materials Chain of Custody Form is available in Appendix D of the 2013–2014 EOC Manual and at www.FLAssessments.com/EOC.

• The purpose of this form is to track test materials at all times, including:– their location– the dates and times activities are

completed– the names of the persons performing

various activities involving the materials

• Schools must retain copies (electronic or hardcopy) of completed forms for their files after materials are packaged for pickup and return the originals in the District Assessment Coordinator ONLY Box.

76EOC Manual 96 and Appendix D

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PBT Security Numbers

• Used to account for each test and answer book.• Consists of a nine-digit number followed by a check digit

located in the upper right corner of test and answer books.• Packing list shows the number ranges assigned to each school,

and written documentation of the number ranges must be maintained at all times during distribution and return of books.

• Pre-populated Administration Record/Security Checklists with security numbers for all test and answer books are provided in PearsonAccess.– Blank Administration Record/Security Checklist also provided in

PearsonAccess and in Appendix D of the manual. • Test administrator should maintain a list of all secure materials

assigned to him or her, including any additional materials assigned throughout the administration. 77

EOC Manual 21-23 and Appendix D

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PBT Student Demographic Information

78EOC Manual 13-18, 23, 116-118

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PBT Preidentified (PreID) Student Label

• Four elements must be correct on PreID labels: student name, FL ID number, district number, and school number.

• If the student name, FL ID number, district number, OR school number is INCORRECT on a label, the label must not be used, and the correct information must be gridded on the student grid sheet.

• If any other information is incorrect (e.g., date of birth), use the label. 79

EOC Manual 117-118

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PBT Defective Materials,DNS and UNDO Bubbles

• If a defective test and answer book is identified before testing begins, the student should be given a replacement document and the defective document should be returned with all other NOT TO BE SCORED materials.

• If a DNS bubble has been gridded by mistake, erase the DNS bubble and grid the UNDO bubble. Package the document with TO BE SCORED materials.

• The DNS bubble MUST be gridded in the follow circumstances:– The document is defective and used.– A student name, ID number, district number, or school number is incorrect on a PreID

label affixed to a USED document.– A student label has been placed over another label on a USED document.

• If a student discovers that a document is defective during testing, the student must be given a replacement and must, under close supervision, transcribe the exact responses from the defective document into the replacement when the test session is over.– The DNS bubble(s) must be gridded on the defective document and it should be

returned with NOT TO BE SCORED materials. 80EOC Manual 24-27

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PBT Return of Materials

Return Materials to District Assessment Coordinator

After testing, school assessment coordinators should return materials according to the instructions below (and refer to pages 131–144 of the 2013–2014 EOC Manual):1. Verify that all distributed secure materials have been returned.

Complete your Chain of Custody form. Notify Student Assessment & Educational Testing immediately at 305-995-7520 if any secure materials are missing.

2. Check for and remove any stray reference sheets or periodic tables from test and answer books to prevent issues during the scanning process; however, do NOT review test items or student responses. 

3. If a test has been invalidated, verify that the DNS bubble has been gridded and that the document is placed with TO BE SCORED materials. • Verify that the DNS bubble has been gridded on a defective

document and that the document is placed with NOT TO BE SCORED materials.

• Verify that no DNS bubble has been gridded by mistake. If it has, verify that the DNS bubble has been erased and the UNDO bubble has been gridded and place the document with TO BE SCORED materials.

81EOC Manual 134-144 and Training Packet (see Friendly Reminder)

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PBT Document Count Forms

Complete Document Count Forms

82

1. Verify that all documents from make-up sessions are included.

2. Do not copy blank count forms; however, once the count forms are completed, you may copy them for your records.

3. Place each completed form on top of the first stack of corresponding TO BE SCORED test and answer books.

4. Verify the accuracy of all information entered; inaccurate information may delay the scoring process.

EOC Manual 21-22

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PBT Paper Bands

• Each document type must be banded separately. You may use more than one paper band per document type, if necessary.

• Documents for each special program (FLVS Full-Time High School, M-DOA, Home Education, etc.) must be banded separately.

• Complete all fields on the paper band.

83EOC Manual 134

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PBT Package Materials

84

Package Materials for ReturnPrepare the following types of boxes for return to the Test

Distribution Center (TDC) (as appropriate):• Algebra 1 TO BE SCORED materials—Purple-labeled boxes• Biology 1 TO BE SCORED materials—Orange-labeled boxes• Geometry TO BE SCORED materials—Green-labeled boxes• U.S. History TO BE SCORED materials—Brown-labeled

boxes• All NOT TO BE SCORED materials—Yellow-labeled boxes• Large Print TO BE SCORED materials—White-labeled boxes• Braille TO BE SCORED materials—Pink-labeled boxes• District Assessment Coordinator ONLY boxes

Refer to the packaging diagrams on pages 141 and 142 of the 2013–2014 EOC Manual for guidance.

EOC Manual 134-144 and Training Packet (see Friendly Reminder)

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85

PBT TO BE SCORED Test and Answer Books Packaging Diagram

EOC Manual 141

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86

PBT Special Documents Packaging Diagram (Braille and Large Print)

EOC Manual 137-140, 42

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District Assessment Coordinator ONLY Box

87

EOC TEST MATERIALS INCLUDED LABEL COLOR

• US History • Algebra 1 • Biology 1 • Geometry

• Original Administration Record / Security Checklist or school’s developed form

• Chain of Custody Form (PBT only)• Original Security Logs• Original Seating Charts• CBT Work Folders (used and unused)• CBT Worksheets (used and unused)• Reference Sheets (used)• Periodic Tables (used) • Session Rosters • Original School Procedural

Checklist (FM-6927)

No Return Label –

Mark Box “District

Coordinator ONLY”

Keep copies of documentation for your records. However, do not make copies of the work folders or worksheets. Note that the Student Authorization Tickets must be kept at the school for one calendar school year.

EOC Manual 143 and Training Packet (see Friendly Reminder)

EOC Manual 143 and Training Packet (see Friendly Reminder)

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Return Schedule

88

Hand-deliver all EOC “To Be Scored” and “Not To Be Scored” paper-based test materials to the Test Distribution Center (TDC) on:

US HISTORY: BROWN-”To Be Scored” (Regular Print)PINK “To Be Scored” (Braille) YELLOW “Not To Be Scored”

Tuesday-Wednesday, December 10-11, 2013

BIOLOGY 1: ORANGE -“To Be Scored”(Regular Print)PINK “To Be Scored” (Braille) YELLOW “Not To Be Scored”

ALGEBRA 1: PURPLE -“To Be Scored”(Regular Print)PINK “To Be Scored” (Braille) YELLOW “Not To Be Scored”

GEOMETRY: GREEN -“To Be Scored”(Regular Print)PINK “To Be Scored” (Braille) YELLOW “Not To Be Scored”

Training Packet (see Friendly Reminder)

Note: District Assessment Coordinator ONLY Box is due to TDC by January 9-10, 2014.

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Appendices

Appendices in the 2013–2014 EOC Manual include:• Appendix A—Accommodations

(pages 159-168)• Appendix B—Pearson Support and PearsonAccess

(pages 169-174)• Appendix C—Test Security Statute and Rule

(pages 175-180)• Appendix D—Forms, Cover Sheets, Checklists,

Signs (pages 181-213) 89

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Comment Forms

90

• After testing, test administrators, school coordinators, technology coordinators, and district coordinators are encouraged to complete the appropriate comment form located at www.FLAssessments.com/EOC.

• FDOE and Pearson appreciate feedback from district and school personnel.

EOC Manual 144

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RemindersTest Security Policies and Procedures• Per Florida State Board of Education Rule 6A-10.042, FAC, and

Test Security Statute, s. 1008.24, F.S. (see Appendix C), district and school personnel are required to maintain test security before, during, and after testing.

• Please remember that inappropriate actions can result in student or classroom invalidations and/or loss of teaching certification.

• All school personnel, including itinerant teachers and proctors, must receive thorough training in test administration and security policies and procedures, familiarize themselves with all relevant content of the test administration manual, read the Statute and Rule in Appendix C, and then sign a Florida EOC Test Administration and Security Agreement.

• All test administrators must be certified educators and must sign the Test Administrator Prohibited Activities Agreement.91

EOC Manual 19-25; Appendix C and D

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RemindersTest Administrator Policies• ALL test administrators must be certified educators.• Test administrators are required to sign a Test Administrator

Prohibited Activities Agreement in addition to a Security Agreement. Test administrators must record their certification numbers on this document.

• The Florida EOC Test Administration and Security Agreement and the Test Administrator Prohibited Activities Agreement may be copied together so that double-sided, single-page copies can be distributed to test administrators.

• School assessment coordinators must file the signed forms with their signed security agreements.

• Test administrators must NOT administer the EOC assessments to their family members

92

EOC Manual 19-20; Appendix C and D

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Pearson Support and PearsonAccessContact Pearson Support at:

• 1-877-847-3043 (Monday–Friday, 7:00 am–8:30 pm ET)• [email protected]

Appendix B in the 2013–2014 EOC Manual provides the following information:

• PearsonAccessMUser accounts (FDOE distributed instructions for setting up

user accounts to district assessment coordinators.)MBrowser requirementsMLogging in for the first timeMResetting passwords

• Training CenterMTest Setup Exercise

93

EOC Manual Appendix B, 170

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94

Student Assessment and Educational Testing

Maria C. Bruguera, Director [email protected]

Mara Ugando, Staff Specialist

[email protected]

Phone: 305-995-7520Fax: 305-995-7522

Contact InformationITS - Infrastructure and

System Support

Mr. Javier Perez, Executive Director

[email protected] Number: 305-995-

3331 

Mr. Roly Avila, [email protected]

Telephone Number: 305-995-3334

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Thank you for ensuring secure and successful administrations of the EOC assessments this

year.

95