WORDS FROM OUR

D IRECTORThe Western Pennsylvania Humane Society would like to express our appreciation to all of our adopters, donors, clients, volunteers, and staff members. The animals count on all of you to help them transition into their forever home. Without your support and compassion these pets would be left without a voice and no place to go. Over 13,700 animals from our region counted on our doors being open with caring staff members to welcome them when other shelters would not. Thank you for helping us be an established community resource since 1874; we have been able to withstand the test of time because of your steadfast support.

It’s been a wonderful year filled with adoption challenges and a supportive community who responded to the challenge by adopting 1,587 pets in a three month period. It is clear that our community loves animals as they looked deep into their hearts to find the room for just one more member in their family.

As our animal intake increases so must our support programs to assist the community. We must help more animals, raise more money and serve more people who need assistance with their pets. The staff has reached their goal by fostering out 1,241 animals into loving foster homes this year. This includes 221 more kittens fostered than last year. Saving these delicate lives is not possible without the time and attention of the foster families who donate their homes and love to our organization. In fact more than 75,000 hours were selflessly donated to fragile animals in need of care. We believe our volunteers are priceless and we could not care for all of the animals without them.

Western PA Humane Society has been successful over the decades because we are not afraid to change with the times. For the past few years we have utilized social media to further our mission. We post on Facebook and Tweet on Twitter to make an impact with over 7,400 friends—we have a social network that is growing strong for unwanted animals. These venues have been indispensable for getting the word out about our animals that have been at the shelter a while and are ready for their special home. We can also quickly broadcast our needs for shelter supplies when we are running low on canned food, warm blankets and kitty litter. Many people count on receiving updates about our adoption events so they can meet the adoptable animals in the community and show their support for our open door mission.

A four star charity navigator rating is something for which every nonprofit strives. We are proud to announce that the Western PA Humane Society has held this honorable status for four years in a row. Only 9% of the non profits are able to hold this designation for four consecutive years. With this status you can be sure that your donation dollars are used to help the animals in need.

We find that people are passionate about their animals and that they are generous to the homeless and unwanted pets as they await their forever home. We will continue to work hard to maintain your trust and your support.

With gratitude,

Lee NeslerExecutive Director

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 1

Shelter Care: Animal Care and Placement

The Mary McCune Memorial Animal Clinic

CANINE FELINE OTHER TOTAL

North Shore – Animal IntakesOwner surrender / ReturnsRequested euthanasia / DisposalInvestigation / TransferAdmissions from other shelters

North Shore – OutcomesAdoptionsOwner surrender euthanasiaNon-adoptable euthanasiaAdoptable euthanasiaStrays returned to owner

Elizabeth – Animal IntakesOwner surrender / ReturnsRequested euthanasia / DisposalInvestigation / TransferAdmissions from other shelters

Elizabeth – OutcomesAdoptionsOwner surrender euthanasiaNon-adoptable euthanasiaAdoptable euthanasiaStrays returned to owner

The Western PA Humane Society is proud to be an open door shelter. Our doors are open for the healthy, the sick and the homeless. We offered a helping hand in placing dogs & cats transferred from a local animal control facility and our open arms extended as far as the state of Georgia in transferring and placing dogs and puppies that otherwise would have been euthanized due to space limitations.

Our focus is matching adoptable animals with responsible pet owners. To this end, our North Shore shelter welcomes visitors seven days a week hoping adopters will meet their new best friend.

The partnership we have with PetSmart and Petco stores provides additional cage space for cats, kittens and rabbits. Staff racks up many miles delivering animals daily to ten store locations. As a result, this fiscal year, 709 felines were adopted from PetSmart stores and 193 felines and 34 rabbits were adopted from Petco locations.

Our Lost & Found department concentrates on reuniting owners with their pets. Stray animal intake increased by 25% from last fiscal year and in order to keep more accurate records, we updated our software. In addition, we offer pet owners helpful hints for finding their lost pet.

As we look forward to the 2010-2011 fiscal year, our goal is to continue welcoming unwanted animals, finding perfect matches for adopters and reuniting owners with their pets.

159853048

483

1496474853

0211

34412629

175

392182248

018

5681931152598

4411822

4378117314

125652936

262

10436389532730

2462477

229215304

33100

364100

383737797

108

2686327

347211799

879402

787

6154527042712

Rates for services at the Mary McCune Memorial Animal Clinic are very competitive. Last year we saw over 6,000 animals at our clinic! Membership in the Western PA Humane Society entitles individuals to a discount at our clinic and helps us continue this vital service for the community.

DOGS CATS RABBITS TOTAL

North Shore Clinic Visits 2,633 1,562 0 4,195Spay/Neuter Surgeries 818 1,089 66 1,973

Elizabeth Clinic Visits 429 319 10 758Spay/Neuter Surgeries 140 207 16 363

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 2

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 3

Investigations

Well another year has come and gone. Over the past fiscal year, our investigation department received and investigated 1,156 complaints; most were filed by phone calls and e-mails. Occasionally someone made a trip to the Western PA Humane Society just to file a complaint. There were times when the officers themselves observed violations while out handling other calls or a matter was brought to their attention while out in the neighborhood.

The autumn season is generally a time period when officers get their second wind—when complaints slow down to the point where the officers can catch up on open cases. However, much to our surprise, we were still receiving landlord tenant type complaints… allegations of animals having been neglected or abandoned by renters who were evicted or facing eviction (we generally get landlord tenant complaints from early spring through the summer). There were several domestic complaints, from women for the most part, who were forced to leave their homes due to family disputes that escalated into violence. Fearing for the wellbeing of pets left in the care of abusive husbands and boyfriends were issues we also had to address as part of our investigation.

Our officers were involved in two cases at the same time where dogs were abandoned. The carcass of one dog was removed from a home in the Point Breeze section of Pittsburgh, found in an emaciated condition. The body was located on a third floor deck porch, which was completely covered with trash—it looked like a landfill. The emaciated carcass of another dog was removed from a basement of a home in the Knoxville section of Pittsburgh. These dogs could have been surrendered to one of two shelters in the City of Pittsburgh, if the actor’s had made the effort to bring them to the shelter.

We all knew the forecast predicted by the meteorological winter almanac, but no one expected what we saw and were forced to deal with last January and February. Not only did the heavy accumulation of snow (two feet or more in most communities) make it difficult to leave parking spaces, driveways and neighborhoods to go to work, but it was extremely challenging for our officers to drive throughout the city and various municipalities to handle complaints. Finding parking places and accessing properties was done with much difficulty while investigating complaints. Allegations about animals having no food, water, access to shelters or ability to get out of doghouses because of the snow storm were common calls. We also received complaints about horses and cows having trouble walking through snow covered pastures. Right after the first storm in February, our

officers responded to a complaint in the Garfield section of Pittsburgh. We removed a dead dog and two emaciated dogs from a kennel type structure, with nearly two feet of snow in the yard and kennel. The only foot prints in the snow covered yard were the ones the officers made from the house to the back yard. The dogs were grossly neglected.

Animal cruelty charges were filed in each of the above cases. We would like to acknowledge with much thanks and appreciation Pittsburgh Police Officer Christine Luffy who assisted our officers in the investigations. She was very instrumental with the interviews of witnesses and interrogation of suspects and subsequent arrest in the above abandonment cases.

The spring thaw brought forth complaints about dogs and livestock (primarily horses) living under muddy conditions. During the latter part of March and throughout the month of April, our officers were busy with these types of calls.

The month of May was the start of our cat complaints—strays and feral cats trespassing private properties. The breeding season is another ongoing problem with which our officers have to deal. Many complaints were filed against stray and feral caregivers, who put out food for the cats. This causes cats to take up residence within a community. Offensive odors from the homes of known cat collectors drew the attention of the neighbors, who reported them as hoarders.

During the summer months, complaints of animal abuse seem to increase—allegations of cats being tortured, dogs being teased and pelted with stones, poisoning of animals, and other acts of malicious abuse. Those complaints were not limited to kids, (out of school for the summer), but young adults and the elderly were also accused of such acts of abuse. Nevertheless, our officers were very busy investigating those types of complaints, in addition to the normal calls involving allegations of neglect—animals outside in hot, humid weather exposed to full sunlight without a source of shade or fresh water; animals tied on short chains; or those living under unsanitary conditions.

During the past fiscal year, our officers attended 62 hearings—with cases still pending for trial. Officers filed 100 citations, inspected 82 pet stores, visited 120 stables, and rescued/confiscated 356 animals. Our officers frequently give notice to pet owners to make certain corrections in how they provide care to their animals. In FY10, our officers followed up on 1,225 open cases by conducting inspections to verify compliance, and solved 1,056 cases with warnings and advice.

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 4

Volunteer Participation

Volunteers are an essential part of what we do at the Western PA Humane Society. Volunteers fulfill the emotional needs of our animals, providing love, training, and the gentle touch that reminds our dogs, cats and rabbits that soon they will be surrounded by love in their forever homes. Volunteers also help our animals find their new families by taking our “kids” to offsite adoption events, helping potential adopters make a perfect match, and taking the adoption message to everyone they meet outside of the shelter. Volunteers help to raise much-needed funds to ensure that our shelter animals receive the food, care, and medical attention they need. Foster parent volunteers care for our most needy animals in their homes, giving them the life-saving chance they deserve.

We’ve instituted so many new innovations in the Volunteer and Foster Programs this fiscal year, I hardly know where to begin!

Our new application process for in-shelter volunteering was put into place to give potential volunteers a better idea of what to expect from their volunteer experience. It requires volunteers to learn health and safety protocols for handling our animals before attending an orientation, so that volunteers are not expected to absorb such a large amount of knowledge in a two-hour period of time. This new process has been very well-received and has resulted in better trained animal handling volunteers.

We now have a computerized time log for volunteers, thanks to volunteer Mike Porter who designed this Excel-based program. We can now gather data on volunteer time and activities that we previously were unable to generate with our timecard-based system. This new system will give us the ability to compare month-to-month and year-to-year statistics, letting us know how we are doing, volunteer-wise, what we are doing well, and where we can use some improvement.

On the Foster Program side, we received two grants, one which allowed us to purchase a bank of cages for kittens waiting to go to foster, freeing up eleven cages in our Cat Holding area, and enabling us to save the lives of 221 more kittens and nursing mother cats this fiscal year than we did last fiscal year!

The other grant funds the salary of a dedicated Foster Technician, Tammy Link, whose job is to attend to the needs of our shelter animals waiting for foster, animals in foster homes, and the wonderful foster families who care for these animals. This has resulted in increased availability of convenient foster checks, a much happier corps of foster families, and closer attention to the needs of these most at-risk shelter animals.

As you all know, volunteers provide the extra loving care that our animals need, in the form of walks, cuddling, training, and increased adoptability of our dogs, cats, and bunnies.

We seldom think, however, of the monetary value our volunteers provide to the shelter as all of that love and attention comes to us free of charge. A recent government study estimated the dollar value of volunteer hours at $20.85 per hour. The 16,473 hours our volunteers recorded in this fiscal year adds up to a whopping $343,462.05 at that wage rate. If we counted the volunteer hours only at minimum wage, it still adds up to $119,429.25. Very significant!

These figures do not even include the over 75,000 hours our foster families spent caring for our animals in their homes, the significant cost savings to the shelter—1,236 animals who did not take up our valuable cage space, and whose supplies and care were totally taken care of by the foster families. Amazing!

Currently we have 655 active Dog Walkers, Cat Cuddlers, Bunny Buddies and Foster Parents. Volunteers contributed 16,473 hours of in-shelter service to our animals throughout this fiscal year. 51% of these hours were spent walking our dogs, 17% cuddling cats, 13% helping staff and other activities, 11% adoption and other events, 6% making our bunnies happy, and 3% performing community service.

Foster families saved the lives of 971 kittens, 112 cats, 77 puppies, 42 dogs, and 38 bunnies, birds and other assorted creatures this fiscal year.

Plans for next year . . . developing new volunteer-driven programs in the areas of Trap-Neuter-Return for feral cats, shelter enrichment for cats, dogs, and rabbits, and behavior-related training to increase our animals’ adoptability.

Next time you see one of our volunteers, give him or her a big hug! Our animals’ lives would not be the same without them.

“Until one has loved an animal, a part of one’s soul remains unawakened.” -- Anatole France

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 5

Individual Giving and Membership

On behalf of the Western PA Humane Society staff and animals, we thank the numerous individual donors and members who have supported us over the last fiscal year.

Despite economic pressures that impacted individuals, foundations and corporations, last year U.S. charitable giving surpassed $300 billion for the third year in a row. Giving totaled $303.75 billion, according to Giving USA 2010, the annual report on philanthropy by the Giving USA Foundation. Contributions did decline, as most people expected, but the 3.6 percent fall (in current dollars) was considerably less drastic than some had feared. While overall giving declined, many donors—including individuals and foundations—made special efforts in 2009 to respond to greater humanitarian needs and we saw increases in giving to human services, health, environment and animals and international aid.

The people of Pittsburgh definitely did respond to the needs of animals last year—the Western PA Humane Society saw an increase in the number of individual donors and the dollars donated. In FY10, we had 4,871 donors who gave us $337,995. That’s 946 more donors and $56,844 more donations than in FY09. This increase is mostly due to a successful acquisition mailing we sent to gain new donors and a creative annual campaign message from “Weasel” the cat. The letter we just sent at the end of September that described the ordeal of one dog, Kiki, has raised $6,766 to help animals in need. Kiki was rescued by Bob Gosser, one of our Humane Officers from squalid conditions and has since been shaved down, fattened up, and shown the love and attention she deserves—and was adopted November 7th! The donations we received from her story helped to rehabilitate her and will help so many other animals in need.

Membership has also increased over the past year. There are 3,231 current members, which is 104 more than at this time last year. The

Western PA Humane Society received more than $98,000 from membership dues in the past year. We also received 301 in-kind donations, collectively valued at $49,285.

We were very excited to receive grants from The Pittsburgh Foundation & the Peterson Family Foundation to create a brand new full-time Foster Vet Tech position. Tammy Link took on this role in February and has tirelessly been working to prepare pets to go out to foster homes and ensure that they remain healthy while in foster. She has done an amazing job of creating extra space in the shelter and making it as easy as possible for people in the community to become foster parents.

We had another successful “Cutest Critters Calendar Contest” last year. During the contest, we asked people to submit pictures of their pets on-line for the chance to be featured in our 2011 calendar. The contest ran from July – September and we had 284 entries this year. We raised $16,657 from the public’s votes, and an additional $3,100 from sponsorships. A very special thank you to Maddie Holman and Jim Holman for donating their time, and to Jim Holman for donating his photography session and photos to us.

We’ve also raised $1,238 through our affinity Visa Platinum Rewards program last year. We receive $50 per active account and a percentage of every purchase! The Center for Car Donations has also started a partnership with us that allows us to accept vehicles as donations. This program has been running very smoothly as the Center for Car Donations handles all the details for us and then mails us a check when a person’s car, boat, motor home or truck is sold. Last year we made $4,953 through this program.

We couldn’t do the work that we do without your support. Once again, thank you all for your dedication to this exceptional organization.

Business Relations and Events

In 2006 OTC was made a Relationships Responsibility. Joanna Guziewicz started in the spring of 2006 to get the Obedience Training Classes in order—and has been very successful. In 2010 we added the Crafton Facility (formerly the WPKA training facility) as a venue to hold OTC. This year we ran a total of 244 OTC Classes (150 basic level classes, 54 “advanced OTC” including canine good citizen and therapy dog international classes, 25 agility and rally classes and 15 behavior modification classes). Contrast that number of classes with the following schedule: in 2006 we ran 118 classes, in 2007 we ran 144 classes, in 2008 we ran 142 classes and in 2009 we ran 206 classes. Before Joanna started, in 2005 we ran less then 50 classes. Our goals for 2011 are to continue to increase the advanced level classes and perhaps add another facility in the area … maybe in the eastern part of the city.

We continue to have a fabulous partnership with the Mall at Robinson. We average between 8-10 visits per month to the Mall. We have adopted out many animals there and brought in many hundreds of dollars in donations from shoppers eager to visit our staff, volunteers, and most importantly our animals. Last December we had one of our biggest outreach/fundraising/pr efforts with a month long “Holiday Gift Wrapping Event” that netted the shelter approximately $30,000, as well as loads of goodwill at such a hectic time of year. In October, we held our 3nd Annual Howl-o-ween Pet Costume Contest … well over 200 people came with 50 animals dressed up in some incredibly endearing and outright funny costumes. A great PR event as well as a fundraiser for WPHS!

The 7th Annual Sample of Station Square continues to be a success. Despite a fierce thunderstorm that started just as the VIP’s were boarding the boat, over 400 people attended and sampled the food and beverages from some of Pittsburgh’s finest restaurants. This is certainly one of our most popular events … we raised over $30,000. We look forward to this event continuing long into the future. Please remember to thank those restaurants that donate so much of their food when you have an occasion to eat out by going to the restaurants at Station Square.

The Best Friends Ball returned to the shelter this year… It was a fabulous party under the giant tent in the parking lot. Many thanks to our committee chair Sean Gray whose vision made the ball an elegant and extravagant affair. Sean Gray is a force of nature and pulled together all of the details. Thank you so very much Sean for all of your hard work. Did I hear you say you wanted to do it again in 2011?

Larry’s Laundromutt in Sewickley has continued to be a great supporter for WPHS. Our semi-monthly events and the $1 contribution from every bath done at Larry’s has raised over $15,000 for the shelter since it’s inception three years ago. If you have never been to Wash N Wine – a $10 donation to WPHS gets you some appetizers and wine—and gets your dog bathed.

Other events such as Cupids and Canines, Tails on the Catwalk, Canines and Felines, and Fashions, Oh My, and our first ever Panera Pup Dog Walk have brought in and hopefully will continue to bring in new faces and new means of support to this organization that has been here in the Pittsburgh community since 1874.

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 6

Top Dog SupportersThe Western PA Humane Society would like to thank our “Top Dogs.” Top Dogs made individual gifts totaling $1,000 or more to our general operating fund* during our last fiscal year:

Karen Craig Donna Kipp Mary Ryan

Ashley Deal & Heather Marin Evan Klein Lori & Craig Skovranko

Gerald & April Delon Debra Ladley Becky & Herb Torbin

Stephen & Reanette Frobouck John & Lois Madden William Turoski

Kurt Gottschalk Donald and Mary Monti Andrew Vettel

Vicki Halloran Paul & Laura Newbourne Dwight Way

Nancy Heigl Rachel Remaley Pam Zaborowski

Heather & Tom Hudak Barbara K. Ross

* General operating fund = all non-capital gifts provided where no service or sponsorship recognition was provided in exchange for the donation.

A very special thank you to our “Protector” level members and above!

Katheryn Antosiak Laura & Gary Graf William Salvador

Marianne Bonfield Mary Housholder Jim & Kelly Sample

Thomas Bracken Heidi Huck Larry Simmons

Marilyn Brooks James Hulsman Clayton Talarek

Edwin Burkhart Kathleen Kaiser Tom Talkowski

Richard Cassoff Cynthia Kriss Michael Tomon

Stephen Coleman Kurt Leininger Dawn Walters

Melissa Cooper John & Mary Alice Macioce Louise Wiegand

Amelia Dering James Martin Karin Willey

Lauren Engle Katherine Porter Robert Withers

William Evans Lisa and Frances Rearick Michael & Leesa Zias

Larry Galanter Laura Roman

Bequests, Foundations and TrustsThe Western PA Humane Society received gifts from the following trusts and foundations in the last fiscal year:

American Humane Association - Meacham Foundation

Animal Farm Foundation

Buncher Family Foundation

Cahouet Charitable Trust

Charity Randall Foundation

Conrady Charitable Trust

Estate of Edwin R. Crawford

Estate of Elizabeth Irene Connelly

Estate of Inez C. Smith

Estate of Lucille Cruickshank

Ferd & Blanche McQueen Trust

I Do Foundation

Leonard A. & Mary Jane Schafer Foundation

Living Trust of Angela M. Brickell

Margaret A. Cargill Foundation

Mildred J. Choleva Revocable Trust

PEDIGREE Foundation

Peterson Family Foundation

Petfinder.com Foundation

PetSmart Charities

Pittsburgh Foundation

Platt Family Foundation

Robert S. & Louise S. Kahn Foundation

Ronald W. Burkle Foundation

The Petco Foundation

Tippins Foundation

William F. & Lynn D. Gauss Foundation

2010 | WESTERN PENNSYLVANIA HUMANE SOCIETY | ANNUAL REPORT 6

Western PA Humane Society

Financial Activities

PROGRAM EXPENSECapital Expenses 61,717.56Administrative Expenses 280,886.72Investigative Expenses 211,139.23Clinic Expenses PGH 625,170.37Operations Expense 547,127.23Building 292,512.70Elizabeth Exps 383,932.97Relationships 350,060.99Customer Service Expense 291,095.39Development Department 91,879.14

Total Program Expense $ 3,135,522.30

NOTE: The Endowment Asset Accounts consisted of stock securities, bond securities, and cash. It carried a balance of $8,768,858 as of 9/30/10.

All statistics contained in the Western Pennsylvania Humane Society’s 2010 Annual Report are based on the fiscal year, October 1, 2009 through September 30, 2010.

FINANCIAL INCOME SUPPORTDevelopment $ 816,546Clinic Income 640,322Investigations Income 18,927Customer Service Income 434,188Relationship Income 387,299Elizabeth Shelter Income 256,322Kennel Income North Shore 427,130Investment Account 284,618

Total Income $ 2,980,734

NOTE: The Endowment Asset Accounts supported an excess of program expenses above financial support for the fiscal year 2010.

All statistics contained in the Western Pennsylvania Humane Society’s 2010 Annual Report are based on the fiscal year, October 1, 2009 through September 30, 2010.

Capital Expenses

Administrative Expenses

Investigative Expenses

Clinic Expenses PGH

Operations Expense

Building

Elizabeth Exps

Relationships

Customer Service Expense

Development Department

9%3% 1%

7%

5%

18%

23%9%

12%

13%

Development

Clinic Income

Investigations Income

Customer Service Income

Relationship Income

Elizabeth Shelter Income

Kennel Income North Side

23%

1%13%

23%

14%

9%

13%