Workforce Summit 20/20 – Shaping the Future of Work Workforce Summit 20/20 Retention of young talent - learn what 20,000+ coffee chats has taught us about this generation

#yourbeststartsnow

Brien Convery Director, Early Talent Acquisition Attraction and Engagement @BrienKConvery

#yourbeststartsnow

@BrienKConvery

I pop culture

@BrienKConvery

I am passionate about people

@BrienKConvery

I drink lots of coffee

@BrienKConvery

@BrienKConvery

Attracting

Engaging

@BrienKConvery

Listening Strategy

@BrienKConvery

WHAT DOES IT MEAN TO YOU ?

Willingness

Continuation

Stickyness

Ability to Keep

Employee Pride

Respectful Workplace

Return Offer

Hold

Lack of Motivation

Lack of Transparency

Lack of Change

Too Formal “Want to Retain our Friendship”

?

@BrienKConvery

How does it make

you feel ?

• Strategy

• Validated

• Intimidated

• Obligated

• Not growing

• Not Sure if it is a two way street

• Force

• Unilateral

• Harsh

• Stagnated

• Confused

• Lots of Policy – Big Company

@BrienKConvery

Wellness – Healthy

Workplace

Time to Myself

Mentoring and

Networking

Opportunities

@BrienKConvery

Wellness – Healthy Workplace

Student Career interest Benchmark Report 2018 National, in-depth survey | 13,000+ university and college students

Top

Factors when choosing Job after graduation

10

@BrainstormSGI @grahamdonald

© 2018 The Brainstorm Student Career Interests Benchmark Report

1. Healthy workplace

2. Good people to work with

3. Interesting work

4. Work-life balance

5. Good people to report to

6. Training and development

7. Job security

8. Opportunities for advancement

9. Good health and benefits plan

10. Good initial salary

Time to Myself

@BrienKConvery

53%

29%

28%

28%

28%

27%

26%

22%

16%

12%

10%

9%

Facilitate work-life balance (e g through flextime, appropriateworkloads, etc )

Foster a learning culture for personal/professional development

Provide a livable workspace (e g natural light, temperate,ergonomics)

Provide appropriate recognition and useful feedback

Make the workplace respectful and accepting of diversity

Create a supportive environment and minimize/resolve conflicts

Provide good health and dental benefits

Support physical activity (e g gym memberships, bike racks,showers, etc )

Provide a tidy and sanitary workspace

Assign a supportive mentor

Have clear health and safety regulations

Provide healthy eating options on-site or nearby

@BrainstormSGI @grahamdonald

© 2018 The Brainstorm Student Career Interests Benchmark Report

What should an employer do to provide a healthy workplace?

Mentoring and Networking Opportunities

@BrienKConvery @BrainstormSGI @grahamdonald

© 2018 The Brainstorm Student Career Interests Benchmark Report

81% Would really

like to be

connected to

an experienced

mentor

@BrienKConvery

“thou shall learn by those who come before us”

RBC Café creates networking skills on scale for our students

@BrienKConvery

October 2019 Year End Results – Ten Thousand Coffees

"Over the invaluable four months I spent with RBC, I can say that the RBC Café

played a vital role towards my personal and

professional development.”

- Hasan Babar Matin, Banking Advisor Intern, University of

Toronto

Learned something valuable from their introduction

86%

60%

56%

55%

Gained confidence networking

Gained valuable career advice

Made a valuable connection that could help them professionally

43%

Learned about career opportunities within RBC

The Difference | Fuad Mohamed

@BrienKConvery

From an RBC Café Coffee Chat in Toronto to NYC…

Finance Student at McMaster University

Worked as a Fashion Advisor at Massimo Dutti

Connected with RBC Wealth Management

Got a Summer Internship with RBC Wealth Management Networked over coffee with RBC

Capital Market member in Speaker Series hosted by RBC Café

Got a Summer Internship with RBC Capital Markets

Landed a

Full-Time

Job!

Fuad Mohamed

Universal Student Experience

Sourcing &

Recruitment Orientation Career Discussion Off boarding

Meaningful Work Experience

Manager

Enablement

RBC

Cafe

Connection with

Student

Community

Skills for Future

Learning Plan

Performance

Enablement:

Coaching &

Feedback

Foundational

Skill Assessment Pre-Onboarding /

Onboarding

@BrienKConvery

Networking Jo

b P

ost

ing

s

Thank You

@BrienKConvery

#yourbeststartsnow