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WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called by: Susan Combs, Assistant Secretary; Policy, Management, Budget Attendees: Assistant Secretaries, Deputy Secretaries, Bureau and Office Directors. POCs by phone Location: 1849 C Street NW, Washington DC, 20240. Conference Room 5160 Dial In: Dial-in Number: US Toll: +1-415-527-5035 Access code: 901 652 997 Webex: 1. Go to https://doilearn2.webex.com/doilearn2/onstage/g.php?d=901652997&t=a&EA=michael_her shfeld%40ios.doi.gov&ET=SDJTSwAAAAKe6equdnO4DZbxsAFSuiDAFOtRLjGDtMuA74e 1xDf-cg2&ETR=SDJTSwAAAAIb97BJXeuEX9- PAQDBAhshb6XpZb7TY8m9wUmSMCBeHA2&RT=MiMxMQ==&p 2. Click "Join Now" Please bring: Attached Handouts 10:00am – 10:05am Welcome and New Team Members Susan Combs 10:05am – 10:20am Accomplishments Actions taken since our last Advisory Council meeting and update on on-going in-person trainings. Tammy Duchesne 10:20am – 10:30am Human Capital Update Human Capital Service Delivery Transformation, Centers of Excellence, Consolidated HR policies, Standard PD’s, Personnel Security Improvements, All employee orientation Tony Nguyen 10:30am – 10:40am Career Pathing My DOI Career website, Missing Occupations, Targets for FY 2020, Bureau/Office Career Development Programs Robyn Rees 10:40am – 10:50am FY 2019 FEVS Results Overview of new reporting tool, DOI’s ranking for Best Places to Work Kermit Howard 10:50am – 11:05am Traliant Presentation (Training Contractor) Preventing Discrimination & Harassment (Mandatory training for Supervisors and Employees), Workplace Diversity, Inclusion & Sensitivity, Bystander Intervention, Sparks Andrew Rawson 11:05am – 11:15am Next Steps/ Discussion/ Reactions Tammy Duchesne and Susan Combs

WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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Page 1: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING

AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am

Meeting called by: Susan Combs, Assistant Secretary; Policy, Management, Budget Attendees: Assistant Secretaries, Deputy Secretaries, Bureau and Office Directors. POCs by phone

Location: 1849 C Street NW, Washington DC, 20240. Conference Room 5160

Dial In: Dial-in Number: US Toll: +1-415-527-5035 Access code: 901 652 997

Webex: 1. Go to https://doilearn2.webex.com/doilearn2/onstage/g.php?d=901652997&t=a&EA=michael_hershfeld%40ios.doi.gov&ET=SDJTSwAAAAKe6equdnO4DZbxsAFSuiDAFOtRLjGDtMuA74e1xDf-cg2&ETR=SDJTSwAAAAIb97BJXeuEX9-PAQDBAhshb6XpZb7TY8m9wUmSMCBeHA2&RT=MiMxMQ==&p 2. Click "Join Now"

Please bring: Attached Handouts

10:00am – 10:05am Welcome and New Team Members Susan Combs

10:05am – 10:20am Accomplishments Actions taken since our last Advisory Council meeting and update on on-going in-person trainings.

Tammy Duchesne

10:20am – 10:30am Human Capital Update Human Capital Service Delivery Transformation, Centers of Excellence, Consolidated HR policies, Standard PD’s, Personnel Security Improvements, All employee orientation

Tony Nguyen

10:30am – 10:40am Career Pathing My DOI Career website, Missing Occupations, Targets for FY 2020, Bureau/Office Career Development Programs

Robyn Rees

10:40am – 10:50am FY 2019 FEVS Results Overview of new reporting tool, DOI’s ranking for Best Places to Work

Kermit Howard

10:50am – 11:05am Traliant Presentation (Training Contractor) Preventing Discrimination & Harassment (Mandatory training for Supervisors and Employees), Workplace Diversity, Inclusion & Sensitivity, Bystander Intervention, Sparks

Andrew Rawson

11:05am – 11:15am Next Steps/ Discussion/ Reactions Tammy Duchesne and Susan Combs

Page 2: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

Additional Resources: For more information on the Workplace Culture Transformation, please visit our website at: https://www.doi.gov/employees/culturetransformation For more information about Career Paths within DOI, please visit our website at: https://www.doi.gov/careers/ For more information about the Best Places to Work, visit: https://bestplacestowork.org/ To register for the in-person Intergenerational Sensitivity and Bystander Intervention training, visit DOI Talent: https://doitalent.ibc.doi.gov/course/view.php?id=12975 We want your feedback and ideas! Email us at: [email protected]

Page 3: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

Transforming Our Culture

DEF I N I N G , BECOM I N G A N D L I V I N G OU R VA LU ES

Workplace Culture Transformation Advisory Council (WCTAC)December 12, 2019

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Workplace Culture TransformationAdvisory CouncilNew Team Members:

• Erica White-Dunston, Director and Chief Diversity Officer, Office of Civil Rights

• Kim Oliver, WCTAC Assistant

• Tony Nguyen, Office of Human Capital (Detailee from NPS)

2

Page 5: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

Agenda

• Welcome- Assistant Secretary (AS), Susan Combs

• Accomplishments - Tammy Duchesne

• Human Capital Update – Tony Nguyen

• Career Pathing- Robyn Rees

• FY 2019 FEVS Results- Kermit Howard

• Traliant Presentation- Andrew Rawson

• Thoughts, reactions, discussion- All3

Page 6: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

Accomplishments Since Last Council Meeting

4

Presentations and trainings to:• BIA (8/21)• OST (9/19)• BIE (9/24)• ITDC (9/24)• BOEM (9/30)

August and September

2019 Funding obligated• 72 sessions of

Bystander Intervention and Intergenerational training

• On-line anti-harassment training By September

30, 2019

Page 7: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

• AS Susan Combs testified about Sexual Harassment at DOI on the Hill

• Improved Workplace Culture Transformation website launched

• USGS all-hands meeting in Reston

WCTAC Assistant

began

Actions Taken in Q1 FY2020

5

My DOI Career

website launched

October 28

October 2

October 30

Presented to NPS

Women’s ERG

October 8

Page 8: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

Actions Taken in Q1 FY2020

6

• Career Pathing website launched

• Human Capital Service Delivery Transformation launched

Continue to implement OIG

recommendations

Ongoing

Intergenerational Sensitivity

and Bystander

Intervention trainings

began

November 5

Presented to EEO

community and Diversity

Change Agents

Kick-off meeting with Traliant to chart path for successfully

developing on-line training

November 6 November 7

Page 9: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

In-person training- Performance Training Resources (PTR)

72 four-hour, in-person sessions including◦ two hours of bystander intervention◦ two hours of intergenerational sensitivity

◦ Will occur in DC, Denver, & ABQ in FY20◦ Goal: proportionate attendance◦ Cost: FREE tuition for participants◦ Evaluations will determine future offerings◦ Hope to reach 2,000 employees

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Culture TransformationIn- person Training

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8

In-person TrainingEnrollment as of 12/4

Bureaus TrainedSeat

Allocated Participation RateBIA 29 83 34.9%BLM 8 134 6.0%BIE 0 20 0.0%

BOEM 3 39 7.7%BOR 81 192 42.2%BSEE 5 40 12.5%FWS 20 203 9.9%USGS 76 338 22.5%NPS 25 419 6.0%OIG 3 42 7.1%

OSMRE 2 36 5.6%OS 16 148 10.8%

OS, ASIA 0 38 0.0%SOL 8 38 21.1%OST 2 40 5.0%

TOTAL 333 2044 16.3%

Page 11: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

0

50

100

150

200

250

300

350

400

450

Participant Count Seat Allotment

Course participation rate for Intergenerational Sensitivity/ Bystander Intervention course (as of 12/4/19)

• 16 out of 72 sessions have been delivered. There are 56 sessions remaining. All courses are free.• Many bureaus are not on track to take full advantage of these courses sponsored by the WCTAC• Hurry up! Please encourage your employees to enroll in one of our many remaining sessions at MIB and in Reston, ABQ, and DEN• We want to have as many participants as possible.

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Page 12: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

U.S. Department of the Interior | Office of Human Capital

Update to Workplace Culture Transformation Advisory Council

Transforming HR Service Delivery

December 12, 2019

Page 13: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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Summary The DOI Office of Human Capital has prioritized a number of initiatives to Improve

the Time-to-Hire and Enhance the Employee Experience at DOI

These efforts are the result of:

A study of the Human Resources (HR) functions, conducted by a third party in FY 2019, and

Agreed to as key focus areas by the Human Capital Officers (HCOs) and key stakeholders across the Department in alignment with the Secretary’s Priorities to Transform HR Service Delivery and Reorganize the Department for the next 100 years.

Transforming HR Service Delivery

2

Page 14: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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lTransforming HR Service Delivery

Establish HR Policy Review Board and Migrate to USA Staffing as a single Talent Acquisition software system for all Bureaus and Offices

Prepare for Centers of Excellence (COE) Implementation for Classification, Executive Resources, and Personnel Security

Improve Personnel Security Policy, and inform and assist the Bureaus in improving the processes, systems, and adjudications

Implement All Employee Orientation through new tools and consistent processes for successful employee onboarding

3

Overview of Initiatives

Page 15: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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lTransforming HR Service Delivery

• Eliminate redundant policies, thereby reducing confusion and administrative overhead resulting from multiple tiers of conflicting policies at the Departmental, Regional and Bureau levels

• Deploy “one-stop shop” policy repository of current DOI and Bureau policies to improve ease of finding documents and strengthen compliance to policy

• Increase governance and transparency for a consistent approach to HR systems, policies and practices, to ensure they support the Department and Bureau missions

Improve HR policy effectiveness and governance through a newly established HR Policy Review Board

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Initiative Highlights, continued

Page 16: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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lTransforming HR Service Delivery

• Implement Enterprise-wide Hiring System to enable consistency of system, processes, and metrics across all Bureaus and Offices

• Reduce costs of annual HR information technology (IT) licensing• Improve time-to-hire tracking, reporting, and efficiency• Enhanced ability to share certs and candidates across

Bureaus, increasing pool of applicants to quickly fill key vacancies

• Enable HR career portability between Bureaus

Migrate to USA Staffing software that automates recruitment, assessment, referral, and applicant notification processes.

5

Initiative Highlights, continued

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lTransforming HR Service Delivery

• What is a Center of Excellence (COE)? A work unit that is selected for its best practices, a newly created team to provide best practices, to provide services for a selected business function for customer organizations throughout the Department:• Classification, to accelerate the use of standard position descriptions (PDs),

design a Standard Position Description library• Executive Resources, to increase consistency in employee experience and

onboarding for Senior Executives, reduce handoffs, and decrease rework to prepare for Executive Resources Board (ERB), increased efficiency in administrative operations, resulting in realized savings in time and effort, and increased oversight and quality reviews by Executive Resources professionals

• Personnel Security, to increase transparency and consistency of security process and status across Bureaus, contributing to the decrease in overall time to hire

Prepare for Centers of Excellence (COE) Implementation:

6

Initiative Highlights, continued

Page 18: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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lTransforming HR Service Delivery

• Partner with the Office of Human Capital (OHC) and the Office of Law Enforcement and Security (OLES) to improve the Personnel Security aspects of the time-to-hire

• Improve clarity and transparency of the security policy and processes, so that stakeholders can set expectations and track status

• Update and clarify structures, processes, or policies to utilize security reciprocity, when appropriate, between Bureaus, to facilitate intra-Department career mobility

• Baseline and identify areas to reduce delays in background check which are currently adding months to the hiring and onboarding process

• Begin to achieve reductions in process time for steps under DOI control

Improve personnel security policy, and inform and assist the Bureausin improving the processes, systems, and adjudications

7

Initiative Highlights, continued

Page 19: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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lTransforming HR Service Delivery

• Develop and provide to all Bureaus new content and tools, and consistent structures and processes for an improved employee onboarding experience that promotes DOI culture and values

Implement All Employee Orientation through new tools and consistent processes for successful employee onboarding

8

Initiative Highlights, continued

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Q&A and Thank you!

Transforming HR Service Delivery

9

Page 21: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

U.S. Department of the Interior | Office of Human Capital

Phase 2 Plans, FY 2020

My DOI Career

December 12, 2019

Page 22: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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2

My DOI CareerSuccesses

“I love the idea and mission behind this effort! My one concern is that when I follow along through the prompts as a current federal employee, my current job title is not listed in the

drop down menu. Specifically, Electrical Engineer. Keep up the good work! Thanks!”- DOI Employee

HIGHLIGHTS:

• On October 2, announced launch of the new My DOI Career site

• 7,552 people visited the site in 1 day

• 8 times more visitors per day than in September 2019

• Most users “Explore Careers” or “Find Your Path”

Takeaway: initial interest high, with steady maintained interest

Page 23: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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My DOI CareerSpotlight

DOI Data Shows, employees have moved from WG to General Schedule (GS)

SpotlightWage Grade (WG) Employees

My DOI Career is a standing agenda item for the Wage Grade Advisory Committee for Regions 1 and 8

The job series for Maintenance Mechanic launched in October on My DOI Career and accounts for 50% of DOI Wage Grade employees

In FY 2020 the job series for Engineering Equipment Operations will reach an additional 738 employees

“There are also opportunities for Wage Grades to transfer over to the GS Series and compete for positions there. Wage Grades are now successfully gaining positions as Facilities Operations Specialists, a great Career Ladder Opportunity.”

- DOI Employee

FROM:• WG 2604 – Electronics Mechanic• WG 4749 – Maintenance Mechanic• WG 5048 – Animal Caretaking• WG 5703 – Motor Vehicle Operating• WG 5716 – Engineering Equipment

Operating• WG 6907 – Materials Handler

TO:• GS 0303 – Miscellaneous Clerk• GS 0346 – Logistics Management • GS 0391 – Telecommunications • GS 1010 – Exhibits Specialist • GS 1603 – Equipment, Facilities, and

Services Assistant• GS 1640 – Facility Operations Services

Page 24: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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• Add 45+ occupations in FY20, for a total of 95 occupations• Refresh content regularly for “Featured Resources” on homepage

Deploy Additional Occupations

Possible Communications:● All employee email (update)● Bureau/Office Outreach● LinkedIn (weekly updates)● Public Speaking● Podcast Spotlight● Twitter campaign: Vote for

next @MyDOICareer positions to be added

Q2 FY20

My DOI Career Next Steps

4

Q1 FY20

My DOI Career Launch

Communications:● All employee email● LinkedIn (weekly updates)● Town Hall● Public Speaking Invitations

(e.g. Partnership for Public Service, ACT-IAC, etc.)

● Bureau/Office Outreach

Deploy Additional Occupations

Possible Communications:● All employee email (update)● Bureau/Office Outreach● LinkedIn (weekly updates)● Public Speaking

Q3 FY20

Deploy Additional Occupation

Possible Communications:● All employee email (update)● Bureau/Office Outreach● LinkedIn (weekly updates)● Public Speaking

Q4 FY20

Page 25: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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My DOI CareerFeatured Resources

Ask

We would like to highlight your Bureau/Office career development programs on the Featured Resources

section of the My DOI Career homepage.

Please contact us with your suggestions!

“Working for DOI is exciting and the mission is amazing. We have so many wonderful employees and what they do to serve the America public is amazing.”

- DOI Employee

Page 26: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

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lMy DOI Careerdoi.gov/careers

Executive Sponsors: Susan Combs, Assistant Secretary, Policy, Management and Budget

Scott Cameron, Principal Deputy Assistant Secretary, Policy, Management and Budget

Senior Leadership Team: Raymond Limon (CHCO)Jennifer Ackerman (Deputy CHCO)Dr. Vicki Brown (CLO)

My DOI Career Project Team:Robyn Rees, Senior Advisor for Human Capital Transformation, OHC/My DOI Career Project [email protected]

Landon Mock, Personnel Psychologist, OHCMy DOI Career, Content Project [email protected]

Kelly SewellHuman Capital Communications Specialist, OHCMy DOI Career, Video/Content [email protected]

6

Page 27: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

My DOI Career: FY 2020 Executive Summary

Vision: Leverage DOI and publicly available data to enable users to understand career progression opportunities within and across career paths, giving them a sense of what skills they would need to acquire in order to advance in their career, and, allowing users to access the data more readily (i.e. via the web).

FY 2020 Project Objective: Continue deploying DOI occupation information to My DOI Career, quarterly or more often, while identifying “bridges” between occupations that highlight transferable skills and promote a portable DOI workforce.

At least 45 additional 24 occupations will be made available in FY 2020:

Occupations by Bureau are listed on page 2.

Contact us: to recommend prioritization of occupations and subject matter experts, or, for further information.

Robyn Rees, IT Project Manager, [email protected] Landon Mock, Occupation Content Project Manager, [email protected] Kelly Sewell, Video Content Project Manager, [email protected]

Planned Deployment Month/Year

# Occupations Planned

# Employees Impacted

(Estimated)

% Employees Impacted

(Estimated)

Cumulative % Employees Impacted

(Estimated)

Sep 2019/Oct 2020 25 32,094 49% 49%Dec 2019/Jan 2020 14 3,604 6% 55%

Feb/Mar 2020 13 6,992 11% 66%Apr/May 2020 16 9,675 15% 80%Jun/Jul 2020 1 37 0% 80%

Total 69 52,402 80%

Page 28: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

My DOI Career, FY 2020 Occupations Planned by Bureau

Series Occupation TitleBIA Employee

CountBLM Employee

CountBOEM Employee

CountBOR Employee

CountBSEE Employee

CountFWS Employee

CountUSGS Employee

CountNPS Employee

CountOSMRE Employee

Count

OFFICE OF THE INSPECTOR GENERAL

Employee Count

OFFICE OF THE SECRETARY OF THE INTERIOR

Employee Count

OFFICE OF THE SOLICITOR

Employee Count

0801 GENERAL ENGINEERING 14 12 30 21 11 13 48 1 5 1550819 ENVIRONMENTAL ENGINEERING 1 8 2 3 5 7 260830 MECHANICAL ENGINEERING 3 97 1 2 2 11 1 1170850 ELECTRICAL ENGINEERING 3 2 154 4 2 1650880 MINING ENGINEERING 28 1 1 7 4 411301 GENERAL PHYSICAL SCIENCE 9 42 20 49 11 5 371 54 16 8 5851311 PHYSICAL SCIENCE TECHNICIAN 1 9 7 1 7 106 39 1701316 HYDROLOGIC TECHNICIAN 2 13 43 3 1393 14 14681320 CHEMISTRY 1 8 2 133 2 1461360 OCEANOGRAPHY 14 36 1 511370 CARTOGRAPHY 5 7 6 4 34 119 29 2041371 CARTOGRAPHIC TECHNICIAN 9 24 5 6 11 24 1 801373 LAND SURVEYING 1 169 8 24 1 2031399 PHYSICAL SCIENCE STUDENT TRAINEE 8 3 6 1 173 2 1930404 BIOLOGICAL SCIENCE TECHNICIAN 4 153 16 484 312 703 16720408 ECOLOGY 3 33 2 2 50 283 229 4 6060430 BOTANY 44 1 22 1 28 960454 RANGELAND MANAGEMENT 18 278 1 1 2980460 FORESTRY 99 162 24 5 2 2920480 GENERAL FISH & WILDLIFE ADMIN 2 1 2 234 6 2450482 FISH BIOLOGY 3 62 3 31 603 183 31 9160485 WILDLIFE REFUGE MANAGEMENT 541 5410486 WILDLIFE BIOLOGY 3 228 6 10 497 153 86 9830499 BIOLOGICAL SCIENCE STUDENT TRAINEE 46 15 4 33 26 26 1501035 PUBLIC AFFAIRS 108 9 33 8 90 16 64 2 12 3421170 REALTY 278 270 63 80 3 58 2 7541171 APPRAISING 97 970090 GUIDE 51 864 9150150 GEOGRAPHY 1 17 9 11 2 15 207 48 8 4 3220170 HISTORY 1 7 2 129 2 1410193 ARCHEOLOGY 20 220 8 34 2 17 229 1 5310318 SECRETARY 85 60 8 102 11 56 33 70 3 1 38 6 4730340 PROGRAM MANAGEMENT 124 336 24 112 7 17 24 92 22 2 83 8430501 FINANCIAL ADMINISTRATION AND PROGRAM 37 41 5 30 2 49 77 79 7 5 250 3 5850510 ACCOUNTING 13 21 85 15 28 15 23 14 176 3900525 ACCOUNTING TECHNICIAN 35 11 21 13 7 2 156 2450560 BUDGET ANALYSIS 46 92 13 87 8 105 98 284 5 1 94 1 8340905 GENERAL ATTORNEY 9 61 371 4411101 GENERAL BUSINESS AND INDUSTRY 150 53 1 134 6 21 27 228 4 242 8661640 FACILITY OPERATIONS SERVICES 37 14 33 63 27 317 1 4921702 EDUCATION AND TRAINING TECHNICIAN 778 18 1 6 85 8881710 EDUCATION AND VOCATIONAL TRAINING 970 1 9715716 ENGINEERING EQUIPMENT OPERATING 90 162 56 165 265 7380089 EMERGENCY MANAGEMENT SPECIALIST 1 1 7 1 3 1 23 37

TOTAL EMPLOYEE COUNT (ALL DOI OCCUPATIONS) 7255 10270 564 5427 777 8285 7881 20107 376 270 3472 439 65123

Grand Total

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FEVS FY2019 Results

Department of the Interior

Office of Human CapitalStrategic Human Capital Planning and Evaluation

December 12, 2019

Kermit Howard

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lAgenda

Major Takeaways

Top Strengths & Challenges

Employee Engagement Overall Index

Next Steps

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lDOI Major Takeaways for FY2019

Major Improvements in Agency Specific Items (ASI) on Workplace Climate (DOI added these 6 New Questions to FEVS)

Q1: Interior employees who reported experiencing some form of unprofessional behavior (within the preceding 12 months) dropped from 35% in 2017 (WES) to 18% in 2019.

Q2: Interior employees know where to report unprofessional behavior; baseline data demonstrates very strong results showing 94%.

Q3: Interior employees know of the multiple resources available to them; baseline data demonstrates very strong results showing 90%.

Q4: Interior employee who report an instance of harassing conduct believe their organization will take immediate action to stop the behavior and hold the offenders accountable; baseline data demonstrates improvement being made at 61%.

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lDOI Major Takeaways for FY2019

Major Improvements in Agency Specific Items (ASI) on Workplace Climate (DOI added these 6 New Questions to FEVS) continued Q5: Over the last 12 months, Interior organizations efforts to implement anti-

harassment policies, reporting, and investigative procedures improved workplace climate; baseline data demonstrates improvement being made at 44%.

Q6: Supervisors and managers believe they have the tools needed to address unprofessional behavior when it is brought to their attention; baseline data demonstrates strong results showing 83%.

DOI FEVS Response Rates and Scores Remained Steady Despite Shutdown DOI Overall Response Rate (58%) – Ranked 1st for Response Rate amongst

Large Agencies who administered surveys for over 20k employees. Government-wide response rate (42%).

DOI Employees maintained their commitment to the mission and organization (70%). 4

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l OPM defines strengths as those FEVS questions with a positive response score of 65% or higher. DOI results identified the top five strengths for this year’s FEVS, as shown below.

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FEVS FY2019 Top Strengths & Challenges

DOI strengths identified in FY2019: Strong rating –My supervisor supports my need to balance work and other life issues. – Q.42 Employees are motivated to development, empowerment, and satisfaction.- Q. 5, 13, 8, 7

43%

42%

39%

37%

28%

49%

45%

34%

Pay raises depend on how wellemployees perform their jobs…

I have sufficient resources (forexample, people, materials,…

In my organization, senior leadersgenerate high levels of…

In my work unit, steps are taken todeal with a poor performer who…

Govt-wide DOI

OPM defines challenges from the FEVS as those questions with a negative response score of 35% or higher. DOI results identified 4 challenges for this year’s FEVS, as shown below.

DOI Challenges identified in FY2019: Accountability – Q.23Trust management at Workplace – Q.53Administration at workplace- Q.9Self motivation lead engaged workforce – Q.33

Strengths Challenges

96.0%

92.2%

90.4%

86%

85%

95.6%

90.9%

90.04%

83%

82%

When needed I am willing…

I am constantly looking for…

The work I do is important…

I like the kind of work I do…

My supervisor supports my…

Gov't-wide DOI

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Employee Engagement Index Overall Trend FY2015 to FY2019

Notes: The index is made up of three sub factors: Leaders Lead, Supervisors, and Work Experience. This index measures the employees’ sense of purpose that is evident in their display of dedication, persistence, and effort in their work or overall attachment to their organization and its mission. TheEmployee Engagement Index ( EEI) is a critical element that lead to an engaged workforce ( supporting employee development, communication agency goals). Higher levels of EEI are also associated with higher: Employee performance – Enhanced engagement may increase an employee’s discretionary effort level which can lead to improve an employee’s

performance and DOI organizational performance. Employee retention – Enhanced engagement may decrease an employee’s probability to depart DOI.

62.0%

63.0%

66.0%65.0%

66.0%

64.0%

65.0%

67.0%

68.0% 68.0%

59%

60%

61%

62%

63%

64%

65%

66%

67%

68%

69%

2015 2016 2017 2018 2019

DOI Government -wide

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Communicate: You Said! We Did!

Leadership communicate survey results with employeeso Email notifications from DOI and bureau leadershipo All-Hands Meetings with employees (November 4th with AS-PMB)o Publish results on DOI and bureau public and internal website(s)

Leadership identify how the results inform agency changeso Paperless Performance Managemento Implementing Workforce Executive Orders o My DOI Careers/Career Pathingo Workplace Culture Transformation Council

Support

Human Capital Offices provide leaders and managers support to develop, adjust, and implement action planso FEVS Dashboard (Tableau)o Employee Viewpoint Survey / Analysis and Result Tool (ART) (Developed by Health and Human Services)o Employee Engagement Community of Practiceo Employee Engagement Toolkit for Managerso Employee Engagement embedded in Supervisory Training Programso Work-Life Toolkit for Managers (Developed by U.S. Office of Personnel Management)

Monitor and Report President’s Management Agenda reporting requirements for lowest scoring units Monitor Best Places to Work Rankings by the Partnership for Public Service Ongoing communications efforts through next FEVS survey in April 2020

Next Steps

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Question(s)?

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Andrew Rawson, Co-Founder & Chief Learning OfficerEmail: [email protected]

Agenda Top Three Reasons Traditional

Compliance Training fails How Traliant works with Dept.

of Interior to overcome those challenges

Example of Sexual Harassment and Bystander Intervention Interactive Videos

Field-tested by over 2,000 organizations

Survey results

U.S. Department of the Interior

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Top three reasons traditional compliance training doesn’t work

It’s Boring. Employees often treat compliance training as a “click next, click next” exercise. Rarely are they actually engaged or interested in the content.

It’s Irrelevant. Most “off-the-shelf” courses aren’t tailored to your company or industry. Too much of the material isn’t applicable to your work environment.

It Doesn’t Work. Boring, irrelevant course material means that employees aren’t learning. What good is compliance training if it isn’t teaching effectively?

U.S. Department of the Interior

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How your training will overcome these problems

It’s Boring. Interactive Videos along with learning exercises throughout keep end-users engaged and learning.

It’s Irrelevant. DOI training will be tailored with both relevant images and text examples from real-world experience.

It Doesn’t Work. Survey results show that people are engaged and appreciate the effort made to create impactful, relevant and powerful content.

U.S. Department of the Interior

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U.S. Department of the Interior

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These are just some of the organizations that have validated this approach:

U.S. Department of the Interior

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Immerse users with Interactive videos where they view and choose alternate endings.

“Hostile Work Environment”

“Quid Pro Quo”

S e x u al H aras s m ent

U.S. Department of the Interior

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People learn three proven methods of intervening on a colleague's behalf

“Disrupt”

“Support”

B ys t ander I nt e rv e nt ion

“Confront”

Click Image to watch video now =>

U.S. Department of the Interior

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TraliantSparks

Preventing Discrimination and Harassment

Taking Annual Training from boring to brilliant!

Enrichment Library

Since #MeToo, many organizations are taking a holistic approach to building a respectful, inclusive workplace culture.

Enhanced Culture

Keep Workplace Harassmenttop-of-mind throughout the year with short videos to raise awareness.

Expanded Courses on key topics such as Bystander Intervention, Diversity, Retaliation, Unconscious Bias.

U.S. Department of the Interior

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Keep Workplace Harassment Top-of-Mind Throughout the YearWithout inundating employees with more training

Can be customized with your policy and messaging

Easy to roll out on any Learning Management System (LMS). Employees don’t need to login – they get an email on their mobile device or desktop and just click “play”

Track success with automated Engagement Reports

It’s not training!

A monthly series of edgy, bite-sized videos that raise awareness

and spark conversations about timely workplace issues

U.S. Department of the Interior

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Almost 80% rate having Interactive Videos in their training a 4 or 5.

U.S. Department of the Interior

Results from over 10,000 survey completions.

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Almost 85% rate having the course in bite-size pieces a 4 or 5.

U.S. Department of the Interior

Results from over 10,000 survey completions.

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77% rate having an On-Screen Host either a 4 or 5.

U.S. Department of the Interior

Results from over 10,000 survey completions.

Page 49: WORKPLACE CULTURE TRANSFORMATION · 12/12/2019  · WORKPLACE CULTURE TRANSFORMATION ADVISORY COUNCIL MEETING . AGENDA THURSDAY, DECEMBER 12, 2019 10:00am – 11:15am Meeting called

Andrew Rawson, Co-Founder & Chief Learning OfficerEmail: [email protected]

Agenda Top Three Reasons Traditional

Compliance Training fails How Traliant works with Dept.

of Interior to overcome those challenges

Example of Sexual Harassment and Bystander Intervention Interactive Videos

Field-tested by over 2,000 organizations

Survey results

U.S. Department of the Interior

Page 13

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For Culture Transformation, We Will:

1

• Career Pathing website launched

• Human Capital Service Delivery Transformation launched

• Deliver the remaining in-person training sessions

• Develop all employee, on-line training

• Establish protocols to monitor harassment

• Create an electronic “in- take” system for PB18-01 allegations

• Continue to share best practices with and engage POCs

• Complete the DOI orientation training on our great mission and values

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For Culture Transformation, We Need You To: • Encourage your employees to take advantage of free trainings

• Communicate frequently with your employees via email, all-hands phone calls, town halls, and your bureau website

• Invite employees to provide suggestions and comments at [email protected]

• Build one bureau-specific webpage that talks about your culture transformation efforts

• Record a video for your bureau promoting respectful workplaces• Share your successes and stories about DOI co-worker heroes,

triumphant teams, and amazing mentors

• Show your commitment to culture transformation by adding the WCTAC logo and website in your email signature

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Everyone must play a role

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Future Meeting ScheduleApril 2020

August 2020

December 2020

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