World Travel Awards Regional Gala Ceremony Programme 2009

Asia, Australasia & Indian Ocean, South America, Caribbean

Gala Ceremony 2009

WTA_Regional_PRINT:Layout 1 04/11/2009 12:04 Page 1


WelcomePresident of the World Travel Awards

I am both delighted and honoured towelcome you this evening to celebrateexcellence in travel.

Tonight the spotlight falls upon the leadingbrands across Asia, Australasia, the IndianOcean, the Caribbean and South America.

Almost 1,000 leading brands have beennominated to win “a travel industry Oscar”,and I am encouraged to find thatcompetition this year is hotter than ever. The number of votes has increased tenpercent over the last year, demonstrating thatin a recession winning industry recognition isa key marketing strategy. In particular, wehave seen a huge voting flurry in the build upto tonight’s ceremony.

In spite of the challenging economic times, it should make you all so proud to realise that world’s leading brands are continuing toredefine what makes the ultimate travel experience.

Our industry is under no illusions that thisyear is enforcing widespread strategic re-evaluations across the globe. Yet theseturbulent times are also being welcomed bythe true travel leaders as an opportunity torise above the parapet by turning adversityinto opportunity. And tonight’s winners allshare this vision, entrepreneurial spirit andinner strength to succeed.

For winning a World Travel Award is theultimate travel accolade, the endorsement ofover 183,000 voting travel professionals willdemonstrate to both the travel industry andthe travel consumer that your brand stands ina class of its very own.

This evening is all about celebrating theincredible achievements of the travel industry,and we are honoured to have gatheredtogether under one roof the elite from eachof the regions.

Congratulations to all award winners and alsoto those who have made this eveningpossible. We also extend a special thank youto our partners Mexicana, BBC World News,Breaking Travel News, eTurboNews, SafarTravel & Tourism, Yucatan Holidays andWorld.Mobi.

Honouring and promoting excellence andinnovation in travel and tourism are why weare gathered all here – so please enjoyyourselves with this in mind, for we value yourincredible achievements and what you aredoing for our industry.

Thank you all for being here with us on thisvery special occasion, and congratulationsonce again for your incredible achievements. Sincerely yours,

Graham E. CookePresident and FounderWorld Travel Awards

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Welcome to the World Travel Awards’ GalaCeremony. I’m very proud that Britain onceagain hosts this prestigious event in one ofthe most vibrant, dynamic and contemporarycities in the world.

Coming as the world arrives in London for theWorld Travel Market, we celebrate the best intourism – for Britain, a £114 billion industrythat is vital to the wellbeing of our economy.Supporting 2.6 million jobs and 200,000 smallbusinesses in the UK, tourism is central to ourefforts to emerge from one of the most severeeconomic downturns in living memory.

Although visits to many of the world’sdestinations have faced the pressure of thetough economic climate since the last WorldTravel Awards, the relative position of sterlingagainst the dollar and Euro have presented uswith a great opportunity. It has meant thatfor many, exploring all that Britain has tooffer has never been more affordable. Asanyone who has spent time with us will know,our destinations offer world-class service andquality assured, ‘star-rated’ accommodationfor every budget. We have a range of enviabletourism assets, from stunning landscapes tovibrant, multicultural cities. Our rich history of tradition, heritage and culture lives beside modern design, music, theatre and architecture.

We offer an unrivalled social season and acalendar of unbeatable events: from RoyalAscot to Cowes Week, the Edinburgh Tattooand Wales’ National Eisteddfod to theChelsea Flower Show. British destinationshave inspired some of the world’s greatest

authors and poets, and produced number onemusicians, leading fashion designers andaward-winning actors, as well as sportinglegends and iconic characters from HarryPotter to James Bond, Sherlock Holmes toRobin Hood.

A week ago, we celebrated the 1,000-daycountdown to the London 2012 OlympicGames and Paralympic Games when all eyesare on Britain for are the world’s biggestevent. Major events are an important part oftourism, helping draw visitors here, but theyare not the only game in town over thecoming years. They are just a part of a reallyexciting decade of sport with the 2010 RyderCup in Wales, the 2014 CommonwealthGames in Glasgow, and the 2016 RugbyWorld Cup in England, and who knows, maybethe FIFA 2018 World Cup! As well ascelebrating our sporting heritage and drawingvisitors to some of the world’s greatest‘cathedrals of sport’, events will get Britain onthe wish list of potential travellers who haveno historical ties to Britain. We have anunprecedented opportunity to deliver a world-class welcome to all visitors and thereby toenhance the image of the UK as a truly worldclass visitor destination.

I hope you have time to explore this historiccity and perhaps take a few extra days to seewhat else Britain has to offer you. Buthowever long you stay, I hope we willwelcome you again soon.

Christopher RodriguesChairmanVisit Britain

Welcome Visit Britain


18 hole championship golf course designed by Greg Norman

A

Visit www.sandals.co.uk See your local travel agent

Jamaica Antigua St. Lucia Bahamas

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13 years running

A

WORLD’S LEADING ALLINCLUSIVE COMPANY SANDALS RESORTS INTERNATIONAL


Situated on a spectacular powder white sand mile-long stretch of beach in the Bahamas, against a backdrop of emerald clear waters, this all-suite resort offers 183 luxury rooms and suites, ranging from beachfront villas to

charming bay house settings – all oceanfront, extremely spacious and all come with personal Butlers, trained by the Guild of Professional English Butlers.

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ANNOUNCING the New Sandals Great Exuma, Bahamas

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Luxury Included


AYANA Resort and Spa Bali is proud to have been nominated

One destination,a world of disti


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Escape

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Date: 7th November 2009Venue: Grosvenor House, a JW Marriott HotelLocation: London

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Evening Programme

Cocktail Reception: 19.00Gala Dinner & Show: 20.00Carriages: 23.00

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Travel industry'sequivalent tothe Oscars...”Wall Street Journal“

World Travel AwardsAsia, Australasia & Indian Ocean, South America,Caribbean Ceremony 2009




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Golden Eagle, Residence & Golf Resort Rio Maiorwww.goldeneagle-golfresort.comTel. +351 243 940 040

Bom Sucesso Design, Leisure & Golf ResortÓbidoswww.bomsucesso.netTel. +351 262 965 310

Vimeiro Golf Resort (Golf Mar Hotel) | Torres Vedraswww.hotelgolfmar.comTel. +351 261 980 800

Botado Golf Club(Atlântico Golfe Hotel) | Penichewww.atlanticogolfehotel.comTel. +351 262 757 700

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2010

The World Travel Awards acknowledges and celebrates those organisationsthat have made the greatest contribution to the global tourism and travelindustry. It also recognises those brands that are driving the industry togreater heights and innovation in travel.

Now celebrating its 16th anniversary, theawards has grown into a truly global search forthe very best travel and tourism brands, withwinners from seven regional ceremonies thenprogressing to the World Travel Awards GrandFinal.This year, 183,000 travel professionalsregistered to vote and participate in theprestigious World Travel Awards programme –a phenomenal 10% rise in registrations thisyear compared to last year.This record number is conclusive evidencethat World Travel Awards has become the“Oscars” of the global travel industry.Graham E. Cooke, Founder and President,World Travel Awards, said: “World Travel

Awards is a unique benchmark for industryquality and business excellence in every regionand sector.”“The increase in registered voters, despite a

global recession, demonstrates the vital role ofperformance delivery in a challenging andhighly competitive marketplace,” he added.This level of accountability makes the WorldTravel Awards one of the highest accolades inthe travel business and is why the awardceremony is broadcast by BBC World News andother networks to over 254 million householdsworldwide and attended by the industry’sglobal decision makers.For the tourism trade, winning a World TravelAward is more than an award – it is an

endorsement from the thousands ofprofessionals from around the globe, as well asgold seal to the consumer of travel excellenceguaranteed.The World Travel Awards has continuouslyevolved, expanding the number of awards asthe industry has grown. There are now over1,000 different categories – an understandablenumber seeing how the industry has diversifiedand given the fact that there were over 3,600different nominees this year.And as confidence returns to the globaleconomy, the World Travel Awards will be thereto reward those travel and tourism players thatspearhead the recovery.

About Us





HistoryWorld Travel AwardsHonouring excellence in travel & tourismworldwide since 1994

1996 Las Vegas

1998 Bahamas 1999 London 2000 Jamaica

2002 St Lucia 2003 New York 2004 Barbados

2006 Turks and Caicos

1997 New York

2001 Malaysia

2005 London

2010

2007

Abu DhabiNew YorkNewcastleBangalore

Turks & Caicos

2008

DurbanSydneyShanghaiOrlandoPoprad

Rio de JaneiroDubai

Turks & Caicos

2009

DubaiDurban

Riviera MayaObidosLondon

1994 Hollywood 1995 New York



2009... History in the makingWorld Travel Awards

As well as addressing the challenges that adeteriorating world economy will bring to thetravel and tourism industry, the key messagein the latest UNWTO World TourismBarometer is that times of crisis often lead tothe biggest opportunities.

The industry is under no illusions that thecourse of 2009 will enforce wide-scalestrategic re-thinks and many tough decisionswill have to be made.

But what is just as certain is that the industryis a highly-resilient sector and will eventuallyreturn to strong growth.

These challenging economic times will onlysucceed in separating those companies whowith fortitude and vision remain unbowed intheir commitment to excellence from thosecompanies complacent or average.

Since 1993, “the Oscars of the travel industry”has stood unrivalled in impartially recognisingand rewarding those who set the standardsacross all sectors of travel and tourism.

This year, all eyes will be on London and theWorld Travel Awards Ceremony. Tonight’swinners will show what it truly takes to makea difference and will act as beacons of hopefor the rest of the industry.

History will prove that 2009’s World TravelAwards Winners will be those companies thatbest navigate economic fluctuations and willemerge from these challenging times withexponential growth, augmented market shareand galvanised reputations.

There has never been a more important yearfor positive action. Now is the time forindividuals to step forward and demonstratewhat can be done to make a difference.

Through an unswerving commitment toexcellence, through recognising examples ofbest practice and through collective learningand solidarity, these challenging timespresent us with the opportunity to re-enforcethe overall industry infrastructure.

2009 is a year of positive action for everyoneinvolved in the travel and tourism industry.We hope that World Travel Awards can playits part in helping the region to be in the bestpossible shape for the upturn.

worldtravelawards.com


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WineWorld Travel Awards

White wineSauvignon Blanc, Emporium, Venezia

*****Red wine Shiraz, Emporium, Sicily

Asia, Australasia & Indian Ocean, South America,Caribbean Ceremony 2009



MenuWorld Travel Awards

Antipasto plate of Portobello mushroom,asparagus, goats cheese, roasted tomatoconfit, pepper oil and sauce verte

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Tomato tapenade stuffed sea bass, sautéedspinach, red pepper and potato mash withfennel-pernod cream

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Asia, Australasia & Indian Ocean, South America,Caribbean Ceremony 2009


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World Travel AwardsCelebrating 16 Years of ExcellenceWorld Travel Awards is the most prestigious, comprehensive and sought-after awards programme in the global travel and tourism industry.

Established in 1993 to acknowledge andcelebrate excellence in all sectors of theindustry, World Travel Awards is recognised asthe hallmark of excellence, with the winnerssetting the benchmark to which all othersaspire. The Wall Street Journal recentlyheralded World Travel Awards as the "travelindustry's equivalent to the Oscars".

World Travel Awards is proud of its impartialnature and the comprehensive process of itsvoting programme. Votes are cast by anaudience of over 183,000 travel agents andtourism professionals fromover 160participating countries. Voted for by industrypeers, this level of accountability makes winningan award the greatest form of recognition inthe travel business.

Attended by the industry’s key decision makersand figure heads, World Travel Awards bringstogether all corners of the globe and all areasof travel and tourism to celebrate bothindividual success and the collectiveachievements of the industry.

World Travel Awards attracts an unprecedentedamount of both trade and consumer mediacoverage spearheaded by BBC World News - ourglobal media partner - whose coverage spans aglobal audience of over 274 million.

This year our Gala Ceremonies take the WorldTravel Awards to the Middle East, Africa, North& Central America and Europe. London is ourfinal stop where the Grand Final will take place.2010 will see another exciting Grand Tour takeWorld Travel Awards across the globe.






Grand Tour 2009Dubai, Durban, Riviera Maya, Oeste, London

The World Travel Awardstoured the globe in search ofthe very best travel brands,with regional ceremonies in2009 in Dubai, UAE; Durban,South Africa; Yucatan, Mexicoand Oeste, Portugal.

As the travel industry’shighest accolade, therehas never been a morevaluable time todemonstrate thepursuit of excellenceand to win a WorldTravel Award.

eTurboNews

“

“

The dinner reception, The Middle East Ceremony held at The Monarch Dubai

Peter Baumgartner, Executive Vice President Marketing, Etihad AirwaysGraham Cooke, President & Founder, World Travel Awards

A night of travel triumph, The Middle East Ceremony





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Grand Tour 2009

Show host Nima Abu-Wardeh at the Middle East Ceremony

(Below) Peet Cilliers, CEO, Legend Lodges, Entabeni Private Game Reserve, Graham Cooke,President & Founder, World Travel Awards, Africa’s Leading Tourism Development Project

(Above) Boney M headlined the World Travel AwardsAfrica Ceremony

Dubai, Durban, Riviera Maya, Oeste, London





Grand Tour 2009

Orlando Arroyo, CEO of Tres Rios, Hacienda Tres Rios Resort, Manon Han, Executive Vice President, World Travel Awards, Mexico & Central America's Leading All-inclusive Resort

Disco legends Village People woo the crowd at Hacienda Tres Rios Resort

World Travel Golf Tournament held atBom Sucesso Golf Course, Obidos




Grand Tour 2009

The World Travel AwardsCeremony is a fantastic event anda great opportunity for the travelindustry... it makes sense topartner with a high profile andwell-connected event like WTA.

BBC World News

“

“Manon Han, Executive Vice President, World Travel Awardsdelivers the opening address

Telmo Faria, Mayor, Obidos; Jose Pampolim, Vice President and Stuart Swycher, President, of Beltico Group,

Europe’s Leading Golf & Leisure Resort

The co-hosts (Olga Diegves, Bobby Davro) and winners, Europe Ceremony



Email: [email protected]: +44 (0) 20 7925 0000

Contact Virtual World Internet to discuss how we can help produce and deliver video, virtual tours, and image galleries of your hotel or resort to your online visitors.

Virtual World Internet designs, develops, hosts, and markets high value visual content for the travel and tourism sector with a proven track record of delivering world class solutions to our clients.

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World Travel Awards Grand Tour 2010

Our events are attended by the top-level decision makers - more than 70 percent of our attendees are Director level or above.

Our events are the perfect platform to gain your brand top-level exposure.

Our events are famed for the great networking opportunities.

For more information and to book tickets please email: [email protected]







Gala Show EntertainmentWorld Travel AwardsAsia, Australasia & Indian Ocean, South America,Caribbean Ceremony 2009

Steve NallonSteve is one of Britain’s most versatile andprolific writers and performers working in allaspects of the media from film and televisionto radio and theatre.

The leading impressionist on the awardwinning Spitting Image series, he is recognisedas one of Britain’s most entertaining comicimpressionists. His recent television and radioappearances include Harry and Paul, CelebritySpecial: The Weakest Link, Call My Bluff, AlistairMcGowan’s Big Impression, Night of aThousand Faces, The Impressionable JonCulshaw, and First Impressions.


Todd Miller and theJoe Loss Orchestra2010 will see the Joe Loss Orchestracelebrating its 80th anniversary. Theorchestra is now Britain’s longest running liveentertainment company of any kind. In 1990,Joe entrusted the leadership to Todd Miller,who has led the orchestra through to thepresent day. Todd, who joined the orchestra in1972, has continued the great tradition ofperforming the best in live entertainment forall generations.

Todd Miller’s vocal prowess and versatility hasreceived acclaim from many eminentprofessionals from within the music industryand most importantly, from audiences andfans around the world. He has performed on14 World Tours, 2 Royal Weddings, all themajor TV Channels and Radio Stations, all themain venues throughout the UK, many RoyalCommands and Premiers and as leader, he isproud to have been presented to Her Majestythe Queen on many different occasions.

Jon ScottJon Scott is not your typical singer-songwriter.You won’t find this Nigerian-born andLondon-based Afro-soul optimist wearingbusker chic, doing the usual circuit of openmics and toilet venues, or hanging abouthopefully in Hoxton. Because Jon Scott tookhis parents very seriously when they packedhim off to London as a wide-eyed teen tostudy for a proper career. So seriously that,when he isn’t writing, recording andperforming his inspiring songs of love, peaceand unity, running his own Brown Babes label,and being a proud father, he has a veryproper job. Jon Scott is probably the onlymusic-obsessed singer-songwriter who ownshis own law firm in the city of London.


How to Enter 2010The World Travel Awards serves to acknowledge,

reward and celebrate the achievements of the brightest players in the global travel and tourism industry.

If you think your organisation stands in a class of its own then visit worldtravelawards.com for an online entry form.

Self nomination for 2010 opens 11 January.





President & Founder Graham E. Cooke

Executive Vice President & Event Director Manon Han

Senior Vice President David Falcon

Group Vice President Kevin Taylor

Financial DirectorXiaolan Tang

Global Sales & Marketing DirectorJames A. A. Khan

Commercial Director Christopher Frost

Director, Global Business Sion Rapson

Head of Business Development Max Miller

Marketing Manager, South AmericaAntonio Castro Neves

Sales DirectorTony Prince

Marketing Executive Deanna Walker

PR Executive Anna Gouldman

Events Production ManagerSusan Mundy

Event Organising Executive Ben Seal

Editor Anton Strack

Official Photographers Mark Hakanson Gareth Morris

E-Commerce Managers Kelly Footit Hayden Pitout

Online Marketing Executive Chris Whitfield

Online Project Manager Sid Thaker

Web Team Ben Roberts George Cooke Tom Fogarty

Creative Director Mike Gibas

Designer Adam Williams

World Travel Awards 1 Northumberland AvenueTrafalgar SquareLondon WC2N 5BWUnited Kingdom T +44 (0)20 7925 0000F +44 (0)20 7925 [email protected]

Copyright © World Travel Awards 2009

The TeamWorld Travel Awards

Thank youto all our partnersWe wish to express our gratitude to ourpartners and supporters worldwide. Inparticular, we extend a heartfelt "thankyou" to our gracious host Grosvenor Housefor their outstanding hospitality andprofessionalism. We would also like tothank our media partners BBC World News,Publituris, Breaking Travel News and allother media partners around the world.


We’re working to ensure that sustainable tourism makes a world of difference at favourite destinations. Protecting the natural environment, traditions and culture – the things that make holidays special. And improving lives – so that local people benefit from tourism and are happy to give visitors a warm welcome. All of which can offer customers a richer holiday experience and help ensure there are special places for us all to sell, into the future. Everyone wins! JUST SOME OF THE WAYS WE’RE ALREADY CHANGING LIVES...

KEEPING DESTINATIONS SPECIAL...

Find out much more at www.thetravelfoundation.org.uk – and access a range of communication and training tools to help transform your business.

IN MEXICO, WE’RE CHANGING LIVES WITH JAMChildren like Elsy now have fresh hope for the future. The ladies of Chumpon are creating a whole new business, making jams for visitors to enjoy. There is a long way to go, but these amazing women have already developed new skills and confidence... and are on the road to creating a more secure future for their families. 2 communities have fresh hope through beekeeping and jam making initiatives in Mexico, supplying produce for tourists to enjoy.

IN CYPRUS, WE’RE KEEPING LIFE IN THE TRADITIONAL VILLAGESMaria is opening a café because of new self-drive routes taking visitors in to the heart of the island. This is giving rural people a way to make a living through tourism and a reason to stay in the mountains. And giving visitors a whole new experience of an old favourite! 90 local communities and 118 businesses are now benefiting from sustainable tourism in Cyprus.


Congratulations…

Over the past 12 months, each one of you hasdemonstrated what it takes to make a difference and will stand as inspirational examples of travel and tourism excellence for the year ahead.

The winners will go head-to-head with the otherregional winners to compete for the ultimatetravel accolade at the World Travel Awards GrandFinal in London on 8th November 2009.

World Travel Awards will shortly be announcingthe hosts and venues for the Regional Ceremonies.The initial 2010 Nomination programme, whichwill decide the 2010 nominees, will open onJanuary 1st 2010. As the benchmark of excellenceis once raised, will 2010 see your brand voted thevery best of the very best? New categories beingintroduced next year include; Best HotelArchitecture, Leading Luxury Hotel and BestCorporate Social Responsibility Initiative.

To discover more about the World Travel AwardsNomination Programme please contact:[email protected] call +44 (0) 20 7925 0000.

…roll on 2010


…to all of tonight’s winners.



Documents

World Travel Awards Regional Gala Ceremony Programme 2009