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MM any teachers set students a travelexercise often as part of a geography or
culture unit of work.
This unit covers a number of aspects of overseas
travel that can be integrated in such units
though the focus is very much on a non-
traditional aspect or focus of using Australianconsular services overseas.
The unit concentrates on helping students
appreciate the extent of the consular services
available to them, and the nature of their
services to Australian citizens.
7WWoouulldd yyoouu bbee aa ggoooodd
oovveerrsseeaass ttrraavveelllleerr??
Place and SpaceResources
Natural and Socia l Systems
Student Learning Outcomes Inquiry sequence
At the end of this unit students will be better able to:
describe and map the location of Australian consular services;
define the nature of the assistance given by them;
appreciate the legal situation of Australian citizens in other
countries; analyse strategies and approaches appropriate in a variety of
circumstances to travellers overseas.
Investigation 1Where are Australian consular services located?
Investigation 2
What would you do if . . .
This is the third of three articles for 2000 that
explore a key element of Australia the way it
organises Australias national interests and its
international obligations.
The three articles look at particular aspects of
our international situation that affect young
peoples lives today.
The first issue, on Australias place in Global
Warming, was in STUDIES number 1 for 2000.
An article on Australia and open markets or
trade liberalisation is on page 3 of this issue.
The starting point for each article is the rich
resource available on the Department of Foreign
Affairs and Trade web site
http://www.dfat.gov.au
Take a look at the site, and you will find much
that is usable in your classrooms.
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6Where are Australian
consular services located?
Most countries have official representatives in
other countries of the world.These are usually
called diplomatic or consular representatives.
1 List some reasons why a country might
want to have a representative in other
countries.
An Australian consular service is where a
representative of the Australian government islocated in another country.This may be through
an Embassy, a High Commission or a Consulate.
The consular office is usually staffed by a mixture
of Australian citizens who are posted from
Australia to the receiving country, and locally-
engaged staff who are usually expatriate
Australians or third country nationals people
who are citizens of the country in which the
consular service is located.
Look at the list on pages 8183 of cities and
countries where there are Australian consular
services. In some cases there are consular
services in more than one city in a country.
2 Match the cities with the appropriate
country.
3 Mark the cities on the blank map on
page 90.
4 Describe the pattern of location of
Australian consular services (by continent
or regional area.)
5 Suggest reasons why this pattern might
exist.
6 Are there any surprises in this list? If so,
explain why it is unexpected that there is a
consular service there, and try and explain
why the service might exist. Looking at
country information on the Department of
Foreign Affairs and Trade website at
http://www.dfat.gov.au will be an
excellent starting point for this research.
Investigation 1 Investigation 1
EmbassyEmbassy The usual term for the main representative office of one country in the capital city ofanother; usually headed by an Ambassador.
High CommissionHigh Commission Equivalent to an Embassy.This is the main representative office of aCommonwealth country (e.g.Australia, Canada) in the capital city of another Commonwealth
country (e.g. India, the United Kingdom); headed by a High Commissioner.
ConsulateConsulate A lower level representative office, usually located in a city outside the capital city (e.g.in Indonesia Australia has an Embassy in Jakarta, and a Consulate in Den Pasar and Bali); headed by aConsul.
Honorary ConsulateHonorary Consulate Some Australian Consulates are headed by an Honorary Consul.This isusually a private businessperson (mostly an Australian citizen) who agrees to some limited consular
functions on a part-time basis, in a city where Australia cannot afford to send an Australia-basedrepresentative.Australia currently has 42 Honorary Consuls around the world.
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8List of location of Australian consular services
Country Location/s
Argentina
Bangladesh
Barbados
Belgium
Brazil
Brunei DarussalamBulgaria
BurmaCambodiaCanada
ChileChina
ColombiaCroatia
CyprusCzech Republic
Denmark
East TimorEcuadorEgyptEstoniaFijiFormer Yugoslav Republicof MacedoniaFranceGermany
Greece
HungaryIndia
Indonesia
Iran
IrelandIsraelItaly
AmmanAnkaraApia
Athens
Atlanta
AucklandBaliBalikpapan
Banda Seri BegawanBangkokBarcelona
Beijing
Beirut
Belgrade
Berlin
BogotaBostonBrasilia
Bridgetown
BrusselsBucharestBudapestBuenos AiresCairoCape TownCaracasChiang MaiColomboCopenhagenDamascusDenver
DiliDubaiDublinDurbanEdinburghFrankfurtFukuoka CityGenevaGuadalajaraGuangzhouGuayaquil
Gulshan (near Dhaka)HanoiHarareHo Chi Minh City
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hCountry Location/sJapan
JordanKenyaKiribatiKorea (South)
LaosLatviaLebanonLithuaniaMalaysia
MaltaMauritiusMexico
MicronesiaMozambiqueNepalNetherlandsNew CaledoniaNew Zealand
Nigeria
NorwayPakistan
Papua New Guinea
PeruPhilippines
PolandPortugal
RomaniaRussia
Samoa
Saudi ArabiaSingapore
Slovenia
Hong KongHoniaraHonoluluHouston
IslamabadIstanbulJakartaKarachiKathmandu
Kota Kinabalu
Kuala LumpurKuchingKyivLaeLagosLima
Lisbon
Ljubljana
London
Los Angeles
Madrid
Malta
ManchesterManilaMaputoMedanMexico City
MiamiMilanMonterreyMontevideoMoscowMumbai
NagoyaNairobiNew DelhiNew YorkNicosia
Noumea
Nuku AlofaOsakaOsloOttawaPapeeteParisPenang
Phnom Penh
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jCountry Location/s
www
The Department of Foreign Affairs and Trade provides general travel hints and advice, as well as country
updates that list particular things to be aware of in particular countries.
See http://www.dfat.gov.au
Solomon Islands
South Africa
Spain
Sri LankaSwedenSwitzerland
SyriaTahitiTaiwanThailand
TongaTurkey
UkraineUnited Arab EmiratesUnited Kingdom
United States of America
UruguayVanuatuVenezuela
Vietnam
Yugoslavia
Zimbabwe
Pohnpei
Port Louis
Port Moresby
Port VilaPraguePretoriaPusanRangoon
Riga
Riyadh
RomeSan Francisco
Santiago de ChileSao Paolo
SapporoSendaiSeoul
SevilleShanghaiSkopje
Sofia
StockholmSuvaTaipeiTallinnTarawa
TehranTel AvivThe HagueThessalonikiTokyoTorontoVancouver
VientianeVilnius
VladivostokWarsawWashingtonWellington
Zagreb
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a
While the majority of consular cases are routine, all
require a swift and compassionate response from theDepartment in order to protect the wellbeing ofAustralians, save lives in some instances, and meet the
needs of families in Australia left anxious and traumatised.The following cases were among the 66 161 handled in
19992000, of which 20 741 dealt with Australians indifficulty.
Following the deaths of 14 young Australians in theSwiss canyoning accident in July 1999 the largest
single loss of young Australian lives in peacetime theDepartment assumed a major role in representing the
interests of the victims and their families to the Swissauthorities. In the immediate aftermath of the tragedy, theDepartment provided strong support to the Australian
families and survivors in their dealings with the Swiss.TheDepartment later brought Swiss lawyers to Australia to
brief the families about progress of the investigation intothe causes of the tragedy and about the families legal rights.
1 Identify the types of situations which are
mentioned here (e.g. disaster, crime, etc.).
2 Why would consular help be essential in
each case?
A Consular Case Study:
Hospitalised in Thailand
In December 1999, a young Australian was severely
injured in a bungalow fire on a resort island in Thailandwhere he had been holidaying. Because the mans burnswere so severe and could not be treated locally, consular
staff from the Australian Embassy, in consultation withthe Departments 24-hour Consular Operations Centre,arranged for him to be moved urgently by air ambulance
to a hospital in Bangkok where there is a specialistburns unit.
In the first instance the costs of that evacuation werecovered by the Department to help save the mans life, but
because he did not have travel insurance he and his familyultimately had to pay. Each year a number of Australians
are forced to extend personal credit and sell assets sometimes their homes to fund evacuations of this type.In each case this would have been avoided by taking out
appropriate travel insurance.
Meanwhile, the Department had informed the mans family
in Australia of the accident. Family members travelledurgently to Thailand where they were met on arrival byconsular staff and taken to the mans bedside. Consular
officers introduced family members to treating doctorsand explained how the local hospital system worked.
The mans injuries, which remained life threatening for a
considerable time,kept him in intensive care in theBangkok hospital for another three months. Throughoutthis time the Embassy monitored the mans condition and
remained in close touch with family members whileassisting them in their contact with doctors. The mans
condition improved sufficiently for him to be repatriatedto Australia in March 2000. Embassy staff accompaniedhim and his family to the airport and worked closely with
local authorities to facilitate his departure. The man and
his family have expressed their profound appreciation tothe Embassy and the Department for the support given tothem throughout this traumatic experience.
3 List the different types of assistance given
by consular officials in this case.
Investigation 2 Investigation 2
M
The Department continues to confer regularly with the
families and to provide them with comprehensiveinformation and advice about Swiss legal developments.
Staff in Canberra and many of DFATs overseas missions,particularly Islamabad and New Delhi, worked through the
Christmas-New Year period in managing responses to the
hijacking of an Indian Airlines plane with an Australianamong the hostages, all of whom were later released.This
work involved liaison with various parties including thefamily and employers of the Australian involved.
Other serious matters dealt with by the Department and
its posts included two kidnappings overseas; earthquakesin Greece,Turkey and Taiwan; assisting the largecommunities of Australian tourists and expatriates in
Indonesia during the crisis in that country; and assistingAustralians and their families affected in variety of cases
of murder, sexual assault, piracy, robbery, medicalevacuation and arrest and detention.
What would you do if . . .
Most Australians will never have need to use the services of an Australian consularoffice overseas. However, there could be situations in which you, as a traveller, will need help.
The following situations show some cases where this has occurred.
Look at this description of what happened in the recent tragedy involving young people (including Australians) at Interlakenin Switzerland, and answer the questions which follow.
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4 What difficulties would have been faced by:
the patient
his family
without on the ground support?
5 This case shows the benefits of travel
insurance. How would it have helped in this
situation?
Imagine that you are on the trip of a lifetime
a 12 month backpacking tour of the world.
You think you are a pretty good traveller but
lets see how good.
6 Decide what you would do in the following
situations.Then look at pages 8889 to see
what you should have done.
kl
Situation Your response
1 A young man or woman in a nightclub asks
you to light a marijuana joint for him / her.
2 You are on a crowded train in the Paris
underground. Suddenly there is a disturbance
near you.You look, and as you do you feel a
slight bumping against you.
3 You are in a crowded square in Rome.You put your
bag down under a park bench.
4 Your parents were born in another country.
You were born in Australia.You have dual
nationality.You go to visit their country of birth.
While there you are arrested and told that
because of your parents nationality you
have to serve two years of military service.
5 You need local currency. Some street dealers are
offering a better exchange rate for your US dollars
than the official exchange rate.
6 A fellow tourist approaches. She says she needs
a loan, and will repay it as soon as she gets home.
She will send it to you.
7 You are at a youth hostel.You wash your clothes,
and leave them to dry on a common balcony
while you go touring the local area.
8 A taxi picks you up at the airport.The helpful
driver puts your luggage in the boot.You pay,
step out and the taxi drives off with your luggage!
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dSituation Your response9 You suddenly discover that your passport is lost
or stolen.
10 You are suddenly taken ill.You do not know the
local language, or how to contact a doctor.
11 You are carrying prescription medication.
At a customs check, this arouses great suspicion
among the local police.
12 You are a woman in a country where dress
standards are different from those in Australia.
You are not sure whether it is OK to
wear shorts.
13 You are involved in an argument about a bill in a
restaurant.There is a disturbance, and you are
arrested.
14 A new friend you met the previous day was very
hospitable, and showed you all over the area.The
next day he asks you to take a package for him
to a relative of his at your next destination therelative will be there to meet you and show you
around this new place.
15 Local law forbids the consumption of alcohol. It is
a hot day, you are over 18, and the local caf owner
gives you a cold beer from under the counter, saying
that as a foreigner you are allowed to drink alcohol.
16 You are planning your trip.You are keen to go to a
particular country where there has been some
unrest recently. It is a place you really want to
go to.
Work out your own response, and then go to
pages 8889 to check what the appropriate
response is in each case.
There are certain things that Australian consular
offices can and cannot do for its citizens
overseas.
7 Look at the following information, and thendecide if the situations that follow could or
could not be dealt with by the consular
office. N
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cA consular office can . . . A consular office can . . . True / False
Pay your hotel bills if you run out of money
Investigate crimes to prove you innocent
Witness and verify signatures on legal documents for you
Provide assistance if you become seriously ill
Obtain a work permit for you
Represent you in court
Visit you in prison
Recommend a particular lawyer or doctor for you
Arrange travel bookings for you
Can provide an interpreter for you
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fWhat should you have done?
In real life you should have . . .
Situation 1
Its up to you, but in a recent case in Thailand involving a young Australian man he was arrested by the
woman an undercover cop and sent to jail.
Situation 2
You have had your pocket picked! In situations like this always stand with your valuables protected
for example keep your hand in your pocket, or stand so that your hand is pressed against your pocket.
Situation 3
The bag could disappear! Always keep the bag between your feet.
Situation 4
Try to contact the local Australian consular office you have a right to contact them under
international law. If you are travelling on your Australian passport the authorities should also contact
them. But ideally you should have checked on the situation before you left Australia.
Situation 5
You are taking a risk. Sometimes the money will be counted out too fast for you to notice a problem;
or bills will be palmed (held back secretly).Always check the amount before walking away. It may also
be against the law to change money at other than official change offices!
Situation 6
Its up to you. But in these cases the money usually never arrives.
Situation 7
Clothes walk. Dry your clothes inside, not outside.
Situation 8
Contact the police or the Australian Embassy or Consulate.You should also hope that you
remembered to take out travel insurance before you left Australia! Next time keep the luggage inside,
or do not pay the bill until you have got your luggage out first.
Situation 9
Contact the local Australian Embassy or Consulate.They can issue you with an emergency one or a
temporary travel document.You should also keep a photocopy and record of your passport number
and other important documents (such as itinerary, travel insurance documents, important phone
numbers, credit cards) and keep them separate from the documents themselves.
Situation 10
Contact the local Australian Embassy or Consulate.They will provide a list of doctors (but will not
recommend any particular one.) You should also now hope that you have travel insurance which covers
your medical costs!
D
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gSituation 11
Always have a letter from your GP stating that the medicines you are carrying are for medicinal
purposes.The letter should also state the names and quantities of the products you are carrying. But
check carefully about medication with your travel agent before you go, and also with the Embassy of
the country you are visiting. In some countries medicine containing codeine is illegal.
Situation 12
Look at what the locals are wearing. Look at what other tourists are wearing and how locals react to
them.When in doubt, ask for advice, and go for safety.
Situation 13
Under the Vienna Convention on Consular Relations you are entitled to have access to your consular
representative.Ask to be put in touch with the consul. If there is no Australian or New ZealandEmbassy or Consulate then ask to contact the Canadian or British one.
Situation 14
Never carry packages or luggage for another person through Customs at airports, bus depots or
across borders.You put yourself at risk of being used to transport drugs or other prohibited items, and
may go to jail.
Situation 15
Do not drink.While your actions may be legal in Australia, when you are in a foreign country their laws
apply to all people in that country.
Situation 16
Before you go check the DFAT web site.There is information on the site about all countries. DFAT
regularly publishes warnings about places where Australians are advised not to go.
Conclusion Conclusion
Here are four key messages that the Department of Foreign Affairs and Trade say are essential
for safe and enjoyable travel overseas:
Travel sensibly to travel safely
Have travel insurance
Do not carry drugs
Obey local laws
Imagine that you have been asked by DFAT to prepare a travel brochure for young people
which gets across these four messages. Choose one, and develop the wording and images that
you think would have an impact with your peers.
GH
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