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www.faircommerce.de
faircommerce
A short demonstration
Michael Herrmann, MD
www.faircommerce.de
The seller can file a case with the help of a questionnaire
Description of the problem
Buyer/seller information
Proposal for a solution
www.faircommerce.de
Registration of the buyer
www.faircommerce.de
The buyer receives a summary of his case filed
www.faircommerce.de
The seller is informed about the new case
www.faircommerce.de
A look into the case room
timetable
messageboard
Communication of the parties
www.faircommerce.de
The answer of the seller
www.faircommerce.de
The buyer asks for a mediator
www.faircommerce.de
Payment
www.faircommerce.de
The mediator enters the scene…
www.faircommerce.de
The mediator enters the scene…
www.faircommerce.de
The mediator makes a proposal
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Each party has to accept the proposal
accept
reject
proposal
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Case closed…
www.faircommerce.de
Do you have any questions?
Contact us:
faircommerce GmbHMichael Herrmann
Tel.: +49 (0) 4131-246222eMail: [email protected]